Support Analyst Contracts in London

Support Analyst
England > London

The median Support Analyst daily rate in London is £313, according to job vacancies posted in the 6 months leading up to 29 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 239 265 233
Rank change year-on-year +26 -32 +55
Contract jobs requiring a Support Analyst 102 132 268
As % of all contract jobs advertised in London 0.84% 0.76% 1.05%
As % of the Job Titles category 0.90% 0.81% 1.10%
Number of daily rates quoted 70 91 222
10th Percentile £205 £185 £180
25th Percentile £234 £189 £252
Median daily rate (50th Percentile) £313 £325 £550
Median % change year-on-year -3.85% -40.91% +83.33%
75th Percentile £484 £475 £650
90th Percentile £529 £650 £767
England median daily rate £275 £225 £300
% change year-on-year +22.22% -25.00% +20.00%
Number of hourly rates quoted 4 9 15
10th Percentile - - £18.50
25th Percentile £24.00 £20.50 £20.44
Median hourly rate £25.23 £21.00 £22.63
Median % change year-on-year +20.12% -7.20% +28.80%
75th Percentile £27.11 £23.75 £25.88
90th Percentile £28.28 £25.00 £32.85
England median hourly rate £22.14 £21.50 £22.57
% change year-on-year +2.98% -4.72% +28.94%

All Contract IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 11,322 16,344 24,264
% of contract IT jobs with a recognized job title 93.41% 93.55% 95.15%
Number of daily rates quoted 7,688 11,839 17,686
10th Percentile £350 £325 £363
25th Percentile £425 £440 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -
75th Percentile £675 £675 £700
90th Percentile £800 £800 £800
England median daily rate £520 £525 £550
% change year-on-year -1.00% -4.55% +3.79%
Number of hourly rates quoted 151 322 279
10th Percentile £20.24 £16.00 £18.00
25th Percentile £24.42 £20.22 £22.57
Median hourly rate £31.00 £27.66 £36.00
Median % change year-on-year +12.10% -23.18% +2.86%
75th Percentile £49.88 £46.50 £63.75
90th Percentile £62.00 £65.03 £82.50
England median hourly rate £29.07 £37.50 £45.00
% change year-on-year -22.48% -16.67% +93.05%

Support Analyst
Job Vacancy Trend in London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Analyst in London

Support Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Analyst in London.

Daily rate trend for Support Analyst in London

Support Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Analyst in London over the 6 months to 29 May 2025.

Daily rate histogram for Support Analyst in London

Support Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Analyst in London.

Hourly rate trend for Support Analyst in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +20 29 £275 - 10
West London +10 5 £225 +16.88% 6
South London +6 3 £225 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 29 May 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Analyst in the job title.

1 40 (39.22%) Social Skills
2 38 (37.25%) Finance
3 37 (36.27%) Microsoft
4 33 (32.35%) Windows
5 29 (28.43%) Active Directory
6 26 (25.49%) Problem-Solving
7 23 (22.55%) SQL
8 19 (18.63%) Microsoft 365
9 16 (15.69%) Microsoft Office
9 16 (15.69%) Banking
10 15 (14.71%) Asset Management
10 15 (14.71%) Front Office
11 13 (12.75%) SLA
11 13 (12.75%) Apple iOS
12 12 (11.76%) Azure
12 12 (11.76%) Windows 10
13 11 (10.78%) SQL Server
14 10 (9.80%) Bloomberg
14 10 (9.80%) ITIL
14 10 (9.80%) User Experience
15 9 (8.82%) ServiceNow
15 9 (8.82%) Windows Server
16 8 (7.84%) Service Delivery
16 8 (7.84%) Python
16 8 (7.84%) Microsoft Intune
16 8 (7.84%) PowerShell
17 7 (6.86%) Dynamics CRM
17 7 (6.86%) SWIFT Messaging Network
17 7 (6.86%) CRM
17 7 (6.86%) Microsoft Exchange

Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.86%) Microsoft Exchange
2 5 (4.90%) SharePoint
3 2 (1.96%) Confluence
Applications
1 16 (15.69%) Microsoft Office
2 4 (3.92%) Microsoft Excel
3 3 (2.94%) Spreadsheet
4 1 (0.98%) AutoCAD
Business Applications
1 7 (6.86%) Dynamics CRM
2 4 (3.92%) Aladdin
2 4 (3.92%) CA PPM
3 3 (2.94%) Fidessa
3 3 (2.94%) iTrent
4 2 (1.96%) Dynamics NAV
4 2 (1.96%) Unit4 Business World
Cloud Services
1 19 (18.63%) Microsoft 365
2 12 (11.76%) Azure
3 6 (5.88%) Entra ID
4 5 (4.90%) SaaS
5 4 (3.92%) OneDrive
6 3 (2.94%) Dynamics 365
7 2 (1.96%) Power Platform
8 1 (0.98%) Google Docs
8 1 (0.98%) Google Sheets
8 1 (0.98%) Google Workspace
8 1 (0.98%) IaaS
8 1 (0.98%) Mimecast
8 1 (0.98%) Yammer
Communications & Networking
1 6 (5.88%) DHCP
1 6 (5.88%) DNS
1 6 (5.88%) Remote Desktop
1 6 (5.88%) VPN
2 5 (4.90%) LAN
2 5 (4.90%) TCP/IP
3 4 (3.92%) Firewall
4 3 (2.94%) FIX Connectivity
4 3 (2.94%) WAN
4 3 (2.94%) WebEx
4 3 (2.94%) Wireless
4 3 (2.94%) Wireshark
5 2 (1.96%) Wi-Fi
6 1 (0.98%) VLAN
6 1 (0.98%) VoIP
6 1 (0.98%) WLAN
Database & Business Intelligence
1 11 (10.78%) SQL Server
2 5 (4.90%) SQL Server Integration Services
2 5 (4.90%) SQL Server Reporting Services
3 2 (1.96%) Power BI
4 1 (0.98%) Data Warehouse
4 1 (0.98%) Relational Database
Development Applications
1 3 (2.94%) JIRA
General
1 40 (39.22%) Social Skills
2 38 (37.25%) Finance
3 16 (15.69%) Banking
4 15 (14.71%) Front Office
5 6 (5.88%) Analytical Skills
6 5 (4.90%) Documentation Skills
7 4 (3.92%) Arabic Language
7 4 (3.92%) Back Office
7 4 (3.92%) Czech Language
7 4 (3.92%) Investment Banking
7 4 (3.92%) Presentation Skills
8 2 (1.96%) Organisational Skills
8 2 (1.96%) Retail
9 1 (0.98%) Billing
9 1 (0.98%) Inclusion and Diversity
9 1 (0.98%) International Banking
9 1 (0.98%) Japanese Language
9 1 (0.98%) Law
9 1 (0.98%) Local Government
9 1 (0.98%) Public Sector
Libraries, Frameworks & Software Standards
1 3 (2.94%) FIX Protocol
2 1 (0.98%) CSS
2 1 (0.98%) HTML
2 1 (0.98%) NumPy
2 1 (0.98%) Pandas
2 1 (0.98%) SciPy
Miscellaneous
1 7 (6.86%) Smartphone
1 7 (6.86%) SWIFT Messaging Network
2 6 (5.88%) Foreign Exchange (FX)
3 4 (3.92%) Data Centre
3 4 (3.92%) Equities
3 4 (3.92%) Onboarding
4 3 (2.94%) Eurex
4 3 (2.94%) iPad
4 3 (2.94%) iPhone
4 3 (2.94%) Life Science
5 2 (1.96%) Data Protection Act
5 2 (1.96%) Fixed Income
5 2 (1.96%) Management Information System
5 2 (1.96%) Video Conferencing
6 1 (0.98%) Bitcoin
6 1 (0.98%) CMDB
6 1 (0.98%) Driving Licence
6 1 (0.98%) Hedge funds
6 1 (0.98%) Housing Association
6 1 (0.98%) Market Risk
Operating Systems
1 33 (32.35%) Windows
2 13 (12.75%) Apple iOS
3 12 (11.76%) Windows 10
4 9 (8.82%) Windows Server
5 6 (5.88%) Linux
6 3 (2.94%) CentOS
6 3 (2.94%) Unix
7 2 (1.96%) Mac OS
7 2 (1.96%) Rocky
8 1 (0.98%) Android
8 1 (0.98%) Debian
8 1 (0.98%) Fedora
8 1 (0.98%) Solaris
8 1 (0.98%) SUSE
8 1 (0.98%) Ubuntu
8 1 (0.98%) Windows 8
8 1 (0.98%) Windows Server 2012
8 1 (0.98%) Windows Server 2016
Processes & Methodologies
1 26 (25.49%) Problem-Solving
2 15 (14.71%) Asset Management
3 10 (9.80%) ITIL
3 10 (9.80%) User Experience
4 8 (7.84%) Service Delivery
5 7 (6.86%) CRM
5 7 (6.86%) Roadmaps
5 7 (6.86%) Workflow
6 6 (5.88%) Investment Management
6 6 (5.88%) Portfolio Management
7 5 (4.90%) Agile
7 5 (4.90%) ITSM
7 5 (4.90%) Stakeholder Management
8 4 (3.92%) Continuous Improvement
8 4 (3.92%) Data Privacy
8 4 (3.92%) Data Protection
8 4 (3.92%) ERP
8 4 (3.92%) Incident Management
8 4 (3.92%) Mobile Device Management
8 4 (3.92%) User Acceptance Testing
Programming Languages
1 23 (22.55%) SQL
2 8 (7.84%) PowerShell
2 8 (7.84%) Python
3 3 (2.94%) Bash
3 3 (2.94%) Perl
4 2 (1.96%) VBA
5 1 (0.98%) JavaScript
Qualifications
1 4 (3.92%) Degree
2 1 (0.98%) BPSS Clearance
2 1 (0.98%) ITIL Certification
2 1 (0.98%) ITIL Foundation Certificate
2 1 (0.98%) SC Cleared
2 1 (0.98%) Security Cleared
Quality Assurance & Compliance
1 13 (12.75%) SLA
2 2 (1.96%) GDPR
3 1 (0.98%) Accessibility
3 1 (0.98%) ISO 20022
3 1 (0.98%) PMO
System Software
1 29 (28.43%) Active Directory
2 1 (0.98%) BitLocker
Systems Management
1 8 (7.84%) Microsoft Intune
2 4 (3.92%) SCCM
3 3 (2.94%) Rundeck
3 3 (2.94%) ZABBIX
4 1 (0.98%) PaperCut
Vendors
1 37 (36.27%) Microsoft
2 10 (9.80%) Bloomberg
3 9 (8.82%) ServiceNow
4 7 (6.86%) Citrix
5 6 (5.88%) Reuters
6 5 (4.90%) Trayport
7 4 (3.92%) Broadcom
7 4 (3.92%) Splunk
8 3 (2.94%) Apple
8 3 (2.94%) CQG
8 3 (2.94%) ION Trading
8 3 (2.94%) Oracle
8 3 (2.94%) Patsystems
8 3 (2.94%) Red Hat
8 3 (2.94%) Refinitiv
8 3 (2.94%) Salesforce
9 2 (1.96%) eFront
9 2 (1.96%) Google
9 2 (1.96%) Interwoven
9 2 (1.96%) UiPath