Period
to 21 November 2017

The median annual salary for a CRM Manager was £55,000 in advertised job vacancies during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Manager
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 950 920 1013
Rank change year-on-year -30 +93 -56
Permanent jobs requiring a CRM Manager 257 325 288
As % of all permanent IT jobs advertised in the UK 0.14% 0.17% 0.13%
As % of the Job Titles category 0.15% 0.18% 0.14%
Number of salaries quoted 204 305 226
UK median annual salary £55,000 £55,000 £55,000
10th Percentile £37,500 £35,000 £40,625
90th Percentile £86,750 £73,750 £77,500
UK excluding London median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -1.96%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 173309 182267 209632
% of permanent IT jobs with a recognized job title 95.79% 96.49% 96.46%
Number of salaries quoted 139088 152628 174119
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

CRM Manager
Job Vacancy Trend

Job postings that featured CRM Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for CRM Manager in the UK

CRM Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Manager.

Salary trend for CRM Manager in the UK

CRM Manager
Salary Histogram

The salary distribution of IT jobs citing CRM Manager over the 6 months to 21 November 2017.

Salary histogram for CRM Manager in the UK

CRM Manager
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Manager within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -49 246 £55,000 - 18
London -26 141 £60,000 +9.09% 10
UK excluding London 0 109 £55,000 - 9
North of England +24 33 £55,000 +46.67% 1
South East +21 32 £60,000 +9.09% 2
North West +18 27 £40,000 -20.00%
Midlands +29 22 £42,500 -29.17% 2
West Midlands +18 17 £45,180 -17.85% 2
South West +17 9 £55,000 +46.67% 1
Wales +20 6 £40,000 - 1
East of England -6 6 £57,500 +4.55% 2
East Midlands +35 5 £40,000 -39.62%
Yorkshire +15 5 £55,000 +50.68%
North East - 1 £47,000 - 1
Scotland - 1 - -

CRM Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 November 2017, CRM Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring CRM Manager in the job title.

1 257 (100.00%) CRM
2 103 (40.08%) Dynamics CRM
3 98 (38.13%) Salesforce.com
4 79 (30.74%) Project Management
5 71 (27.63%) Microsoft
6 62 (24.12%) Agile Software Development
7 61 (23.74%) Marketing
8 44 (17.12%) Finance
9 41 (15.95%) ERP
10 34 (13.23%) Salesforce.com CRM
11 31 (12.06%) Stakeholder Management
12 30 (11.67%) SQL
13 29 (11.28%) PRINCE2
14 25 (9.73%) Analytics
15 24 (9.34%) Degree
16 23 (8.95%) Analytical Skills
17 20 (7.78%) Migration
18 19 (7.39%) C#
18 19 (7.39%) Oracle
18 19 (7.39%) Mason
18 19 (7.39%) Line Management
19 18 (7.00%) Retail
19 18 (7.00%) Microsoft Office
19 18 (7.00%) Business Intelligence
20 17 (6.61%) E-Commerce
20 17 (6.61%) Scrum
20 17 (6.61%) Data Analysis
20 17 (6.61%) Dynamics 365
21 16 (6.23%) Presales
21 16 (6.23%) SAP

CRM Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (5.06%) SharePoint
2 5 (1.95%) SugarCRM
3 3 (1.17%) CMS
4 2 (0.78%) BizTalk Server
4 2 (0.78%) MS Exchange
4 2 (0.78%) Sitecore CMS
4 2 (0.78%) Umbraco
5 1 (0.39%) Kentico
5 1 (0.39%) SAS
5 1 (0.39%) Sitefinity
Applications
1 18 (7.00%) Microsoft Office
2 14 (5.45%) Microsoft Project
3 10 (3.89%) Microsoft Excel
4 6 (2.33%) Chatbot
5 1 (0.39%) Adobe Creative Suite
5 1 (0.39%) MS Visio
5 1 (0.39%) Photoshop
Business Applications
1 103 (40.08%) Dynamics CRM
2 34 (13.23%) Salesforce.com CRM
3 7 (2.72%) Sage CRM
4 6 (2.33%) Adobe Campaign
4 6 (2.33%) Dynamics AX
5 5 (1.95%) Oracle CRM
6 3 (1.17%) BusinessWorks
7 2 (0.78%) Dynamics NAV
7 2 (0.78%) Eloqua
7 2 (0.78%) FastStats
7 2 (0.78%) Raiser's Edge
8 1 (0.39%) SAP ERP
8 1 (0.39%) Social Studio
Cloud Services
1 17 (6.61%) Dynamics 365
2 12 (4.67%) SaaS
3 11 (4.28%) Office 365
4 8 (3.11%) Microsoft Azure
5 7 (2.72%) Salesforce Service Cloud
5 7 (2.72%) Silverpop
6 6 (2.33%) Google Analytics
6 6 (2.33%) Oracle CX
7 5 (1.95%) Amazon AWS
7 5 (1.95%) Cloud Computing
7 5 (1.95%) Oracle Service Cloud
8 3 (1.17%) Force.com
8 3 (1.17%) Salesforce Sales Cloud
9 2 (0.78%) Google Tag Manager
10 1 (0.39%) Responsys
Communications & Networking
1 3 (1.17%) SMS
2 1 (0.39%) SAN
2 1 (0.39%) Unified Communications
Database & Business Intelligence
1 13 (5.06%) SQL Server
1 13 (5.06%) SQL Server Reporting Services
2 7 (2.72%) Power BI
2 7 (2.72%) SQL Server Integration Services
3 5 (1.95%) Data Warehouse
4 4 (1.56%) QlikView
5 3 (1.17%) PowerCenter
5 3 (1.17%) SQL Server 2008
5 3 (1.17%) SQL Server Analysis Services
6 1 (0.39%) Oracle Reports
Development Applications
1 4 (1.56%) Team Foundation Server
2 2 (0.78%) Visual Studio Tools for Office
3 1 (0.39%) Dreamweaver
General
1 61 (23.74%) Marketing
2 44 (17.12%) Finance
3 18 (7.00%) Retail
4 14 (5.45%) Advertising
5 10 (3.89%) Manufacturing
6 6 (2.33%) Back Office
7 5 (1.95%) Banking
8 3 (1.17%) Electronics
8 3 (1.17%) Games
8 3 (1.17%) Legal
8 3 (1.17%) Telecoms
9 2 (0.78%) French Language
9 2 (0.78%) German Language
9 2 (0.78%) Local Government
10 1 (0.39%) Front Office
10 1 (0.39%) Investment Banking
10 1 (0.39%) Law
Libraries, Frameworks & Software Standards
1 19 (7.39%) Mason
2 13 (5.06%) HTML
3 11 (4.28%) .NET
4 9 (3.50%) COM
5 4 (1.56%) CSS
6 3 (1.17%) Web Services
7 2 (0.78%) ASP.NET
8 1 (0.39%) Visualforce
Miscellaneous
1 23 (8.95%) Analytical Skills
2 15 (5.84%) Enterprise Software
3 12 (4.67%) Computer Science
4 8 (3.11%) Management Information System
5 6 (2.33%) Greenfield Project
5 6 (2.33%) Social Media
5 6 (2.33%) Virtual Team
6 4 (1.56%) Fintech
7 3 (1.17%) Data Protection Act
7 3 (1.17%) Tandem
8 2 (0.78%) FMCG
8 2 (0.78%) PMI
8 2 (0.78%) Public Cloud
9 1 (0.39%) Contactless
9 1 (0.39%) Data Structures
9 1 (0.39%) Digital Media
9 1 (0.39%) Marketing Technology
9 1 (0.39%) Smartcard
9 1 (0.39%) Thin Client
9 1 (0.39%) User Experience
Operating Systems
1 12 (4.67%) Windows
2 10 (3.89%) Windows Server
3 2 (0.78%) Linux
3 2 (0.78%) Mac OS
Processes & Methodologies
1 257 (100.00%) CRM
2 79 (30.74%) Project Management
3 62 (24.12%) Agile Software Development
4 41 (15.95%) ERP
5 31 (12.06%) Stakeholder Management
6 29 (11.28%) PRINCE2
7 25 (9.73%) Analytics
8 20 (7.78%) Migration
9 19 (7.39%) Line Management
10 18 (7.00%) Business Intelligence
11 17 (6.61%) Data Analysis
11 17 (6.61%) E-Commerce
11 17 (6.61%) Scrum
12 16 (6.23%) Presales
13 14 (5.45%) Waterfall
14 13 (5.06%) Data Management
15 12 (4.67%) Marketing Automation
16 11 (4.28%) B2B
16 11 (4.28%) Customer Acquisition
17 10 (3.89%) Change Management
Programming Languages
1 30 (11.67%) SQL
2 19 (7.39%) C#
3 12 (4.67%) JavaScript
4 6 (2.33%) T-SQL
5 3 (1.17%) VB
6 2 (0.78%) Bash Shell
6 2 (0.78%) PowerShell
6 2 (0.78%) VB.NET
6 2 (0.78%) VBScript
7 1 (0.39%) Apex Code
7 1 (0.39%) Java
7 1 (0.39%) Python
Qualifications
1 24 (9.34%) Degree
2 8 (3.11%) PMI Certification
3 7 (2.72%) PMP
4 5 (1.95%) PRINCE2 Certification
5 3 (1.17%) Computer Science Degree
6 2 (0.78%) MBA
7 1 (0.39%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (3.89%) QA
2 6 (2.33%) GDPR
3 5 (1.95%) Data Quality
3 5 (1.95%) PMO
3 5 (1.95%) SLA
4 4 (1.56%) PCI DSS
System Software
1 1 (0.39%) Active Directory
Vendors
1 98 (38.13%) Salesforce.com
2 71 (27.63%) Microsoft
3 19 (7.39%) Oracle
4 16 (6.23%) SAP
5 12 (4.67%) Salesforce Marketing Cloud
6 8 (3.11%) Tableau
7 7 (2.72%) Adobe
7 7 (2.72%) Google
7 7 (2.72%) Sage
8 6 (2.33%) Capita
8 6 (2.33%) Cognizant
8 6 (2.33%) Siebel
9 3 (1.17%) Informatica
9 3 (1.17%) TIBCO
10 2 (0.78%) Apple
10 2 (0.78%) Conga
10 2 (0.78%) Marketo
10 2 (0.78%) Northgate
10 2 (0.78%) Sitecore
10 2 (0.78%) VMware