Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 18 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 363 390 450
Rank change year-on-year +27 +60 +193
Contract jobs requiring a Technical Support 152 139 140
As % of all contract jobs advertised in England 0.55% 0.42% 0.33%
As % of the Job Titles category 0.60% 0.45% 0.35%
Number of daily rates quoted 77 80 111
10th Percentile £158 £149 £148
25th Percentile £171 £175 £200
Median daily rate (50th Percentile) £208 £205 £250
Median % change year-on-year +1.22% -18.00% -14.53%
75th Percentile £275 £244 £315
90th Percentile £374 £469 £585
UK median daily rate £208 £205 £245
% change year-on-year +1.22% -16.33% -14.78%
Number of hourly rates quoted 29 15 3
10th Percentile £16.79 £11.83 £17.80
25th Percentile £20.75 £12.17 £20.88
Median hourly rate £25.15 £13.00 £26.00
Median % change year-on-year +93.46% -50.00% +52.94%
75th Percentile £30.99 £31.00 £28.88
90th Percentile £31.20 £48.75 £30.60
UK median hourly rate £25.15 £13.00 £26.25
% change year-on-year +93.46% -50.48% +54.41%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 25,377 30,623 39,527
% of contract IT jobs with a recognized job title 91.32% 92.98% 94.28%
Number of daily rates quoted 16,381 19,128 27,584
10th Percentile £280 £300 £300
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £508 £525 £550
Median % change year-on-year -3.33% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,363 1,485 1,349
10th Percentile £13.75 £14.60 £15.25
25th Percentile £17.31 £21.25 £19.06
Median hourly rate £25.15 £46.18 £45.00
Median % change year-on-year -45.54% +2.62% +73.08%
75th Percentile £54.88 £67.50 £65.00
90th Percentile £71.49 £75.00 £78.00
UK median hourly rate £25.15 £43.00 £44.50
% change year-on-year -41.51% -3.37% +71.15%

Technical Support
Job Vacancy Trend in England

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 18 September 2025.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 18 September 2025.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +44 42 £260 -13.33% 30
South East -2 41 £208 +1.22% 49
East of England +21 25 £171 -2.84% 20
North of England -1 18 £145 -36.26% 33
South West +18 15 £250 +63.40% 27
Midlands -19 14 £275 -39.73% 28
North West -9 9 - - 17
Yorkshire -9 8 £145 -53.60% 8
East Midlands -3 7 - - 9
West Midlands -12 7 £275 -39.73% 17
North East - 1 - - 8
Technical Support
UK

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 18 September 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 72 (47.37%) Windows
2 66 (43.42%) Social Skills
3 60 (39.47%) Microsoft
4 42 (27.63%) Oracle
5 37 (24.34%) Microsoft 365
6 35 (23.03%) Problem-Solving
7 32 (21.05%) Java
7 32 (21.05%) OO
8 30 (19.74%) JavaScript
9 28 (18.42%) Relational Database
9 28 (18.42%) MySQL
9 28 (18.42%) Unix
10 27 (17.76%) Python
10 27 (17.76%) Customer Service
11 26 (17.11%) Active Directory
11 26 (17.11%) Degree
12 25 (16.45%) Linux
13 23 (15.13%) Windows 10
14 22 (14.47%) Perl
14 22 (14.47%) ServiceNow
15 20 (13.16%) CSS
16 19 (12.50%) User Experience
16 19 (12.50%) Browser DevTools
17 17 (11.18%) Computer Science
18 16 (10.53%) SaaS
18 16 (10.53%) Computer Science Degree
19 15 (9.87%) Android
19 15 (9.87%) TCP/IP
20 14 (9.21%) Citrix
20 14 (9.21%) OOP

Technical Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.29%) Microsoft Exchange
1 5 (3.29%) SharePoint
2 2 (1.32%) SAS
3 1 (0.66%) WebSphere
Applications
1 8 (5.26%) Microsoft Office
2 2 (1.32%) Microsoft Excel
Business Applications
1 3 (1.97%) Primavera
2 1 (0.66%) Dynamics CRM
2 1 (0.66%) Oracle Applications
2 1 (0.66%) Oracle Assets
2 1 (0.66%) Oracle Cash Management
2 1 (0.66%) Oracle ERP
2 1 (0.66%) Oracle Payables
2 1 (0.66%) Oracle Receivables
2 1 (0.66%) Oracle Subledger Accounting
2 1 (0.66%) Remedy ITSM
Cloud Services
1 37 (24.34%) Microsoft 365
2 16 (10.53%) SaaS
3 14 (9.21%) Azure
4 11 (7.24%) Entra ID
4 11 (7.24%) Sauce Labs
5 4 (2.63%) Power Platform
6 3 (1.97%) AWS
6 3 (1.97%) Google Workspace
7 2 (1.32%) GCP
7 2 (1.32%) Google Docs
7 2 (1.32%) OCI
7 2 (1.32%) OneDrive
8 1 (0.66%) Cloud Computing
8 1 (0.66%) Dynamics 365
8 1 (0.66%) IaaS
8 1 (0.66%) PowerApps
8 1 (0.66%) Slack
Communications & Networking
1 15 (9.87%) TCP/IP
2 12 (7.89%) Wireless
3 11 (7.24%) LAN
4 7 (4.61%) HTTP
5 6 (3.95%) DNS
5 6 (3.95%) VoIP
6 5 (3.29%) Internet
6 5 (3.29%) Wireshark
7 4 (2.63%) Firewall
7 4 (2.63%) FTP
7 4 (2.63%) WAN
7 4 (2.63%) Wi-Fi
8 3 (1.97%) DHCP
9 1 (0.66%) Broadband
9 1 (0.66%) IP Telephony
9 1 (0.66%) Network Security
9 1 (0.66%) Softphone
9 1 (0.66%) VLAN
9 1 (0.66%) VPN
9 1 (0.66%) X.400
Database & Business Intelligence
1 28 (18.42%) MySQL
1 28 (18.42%) Relational Database
2 10 (6.58%) SQL Server
3 6 (3.95%) MariaDB
3 6 (3.95%) Oracle Database
4 5 (3.29%) Oracle Reports
5 3 (1.97%) Power BI
6 2 (1.32%) RDBMS
6 2 (1.32%) Tableau
7 1 (0.66%) Data Warehouse
7 1 (0.66%) Microsoft Analysis Services
7 1 (0.66%) Oracle BI Publisher
7 1 (0.66%) Power Query
7 1 (0.66%) Qlik Sense
7 1 (0.66%) Sisense
7 1 (0.66%) SQL Server Analysis Services
7 1 (0.66%) SQL Server Reporting Services
Development Applications
1 19 (12.50%) Browser DevTools
2 11 (7.24%) Android Studio
2 11 (7.24%) Eclipse
2 11 (7.24%) Xcode
3 7 (4.61%) Firebug
4 1 (0.66%) Fiddler
4 1 (0.66%) JIRA
General
1 66 (43.42%) Social Skills
2 12 (7.89%) Analytical Skills
3 10 (6.58%) Organisational Skills
4 6 (3.95%) Finance
4 6 (3.95%) Retail
5 5 (3.29%) Inclusion and Diversity
6 4 (2.63%) Banking
6 4 (2.63%) French Language
6 4 (2.63%) Public Sector
7 3 (1.97%) Aerospace
7 3 (1.97%) Automotive
7 3 (1.97%) Local Government
7 3 (1.97%) Manufacturing
7 3 (1.97%) Telecoms
8 2 (1.32%) Investment Banking
8 2 (1.32%) Legal
9 1 (0.66%) General Ledger
9 1 (0.66%) German Language
9 1 (0.66%) Italian Language
9 1 (0.66%) Spanish Language
Libraries, Frameworks & Software Standards
1 20 (13.16%) CSS
2 13 (8.55%) React
3 12 (7.89%) Ajax
3 12 (7.89%) AngularJS
3 12 (7.89%) GraphQL
4 8 (5.26%) HTML
5 7 (4.61%) XML
6 4 (2.63%) REST
6 4 (2.63%) SOAP
7 2 (1.32%) .NET
7 2 (1.32%) MDX
7 2 (1.32%) Middleware
7 2 (1.32%) OAuth
8 1 (0.66%) .NET Framework
8 1 (0.66%) JDO
8 1 (0.66%) Microsoft Graph
8 1 (0.66%) RSS
Miscellaneous
1 12 (7.89%) Mobile App
2 8 (5.26%) Management Information System
3 6 (3.95%) Data Protection Act
3 6 (3.95%) Enterprise Software
3 6 (3.95%) HTC Vive
3 6 (3.95%) Virtual Reality
4 5 (3.29%) Data Centre
4 5 (3.29%) Driving Licence
4 5 (3.29%) NHS
4 5 (3.29%) Onboarding
5 4 (2.63%) CMDB
6 3 (1.97%) Self-Motivation
7 1 (0.66%) CCTV
7 1 (0.66%) Digital Signage
7 1 (0.66%) Hedge funds
7 1 (0.66%) SWIFT Messaging Network
7 1 (0.66%) Video Conferencing
7 1 (0.66%) Virtual Team
Operating Systems
1 72 (47.37%) Windows
2 28 (18.42%) Unix
3 25 (16.45%) Linux
4 23 (15.13%) Windows 10
5 15 (9.87%) Android
6 8 (5.26%) Windows 7
6 8 (5.26%) Windows Server
7 5 (3.29%) AIX
7 5 (3.29%) Windows Server 2003
7 5 (3.29%) Windows Server 2016
8 4 (2.63%) Mac OS
9 3 (1.97%) Apple iOS
10 1 (0.66%) Mac OS X
Processes & Methodologies
1 35 (23.03%) Problem-Solving
2 32 (21.05%) OO
3 27 (17.76%) Customer Service
4 19 (12.50%) User Experience
5 17 (11.18%) Computer Science
6 14 (9.21%) OOP
7 12 (7.89%) ITIL
7 12 (7.89%) Mobile Application Development
8 11 (7.24%) Asset Management
8 11 (7.24%) Stakeholder Management
9 9 (5.92%) Incident Management
9 9 (5.92%) Process Improvement
9 9 (5.92%) Time Management
10 8 (5.26%) Agile
11 7 (4.61%) Customer Experience
11 7 (4.61%) Mobile Device Management
11 7 (4.61%) Proactive Monitoring
12 6 (3.95%) Analytics
12 6 (3.95%) Software Engineering
12 6 (3.95%) Task Automation
Programming Languages
1 32 (21.05%) Java
2 30 (19.74%) JavaScript
3 27 (17.76%) Python
4 22 (14.47%) Perl
5 11 (7.24%) SQL
6 1 (0.66%) C#
6 1 (0.66%) Data Analysis Expressions
6 1 (0.66%) PowerShell
Qualifications
1 26 (17.11%) Degree
2 16 (10.53%) Computer Science Degree
3 13 (8.55%) Security Cleared
4 11 (7.24%) SC Cleared
5 6 (3.95%) MCP
5 6 (3.95%) MCSE
5 6 (3.95%) Microsoft Certification
6 5 (3.29%) HNC
6 5 (3.29%) HND
7 2 (1.32%) A+ Certification
7 2 (1.32%) Azure Certification
8 1 (0.66%) DV Cleared
8 1 (0.66%) ITIL Certification
8 1 (0.66%) ITIL Foundation Certificate
8 1 (0.66%) MCSA
8 1 (0.66%) MOS
Quality Assurance & Compliance
1 11 (7.24%) SLA
2 2 (1.32%) Accessibility
3 1 (0.66%) ISO 20022
3 1 (0.66%) SEPA
System Software
1 26 (17.11%) Active Directory
2 1 (0.66%) BitLocker
2 1 (0.66%) Microsoft App-V
2 1 (0.66%) Virtual Desktop
Systems Management
1 10 (6.58%) Microsoft Intune
2 4 (2.63%) SCCM
3 2 (1.32%) Active Directory Federation Services
4 1 (0.66%) AirWatch
4 1 (0.66%) Grafana
4 1 (0.66%) Jamf Pro
4 1 (0.66%) Single Sign-On
Vendors
1 60 (39.47%) Microsoft
2 42 (27.63%) Oracle
3 22 (14.47%) ServiceNow
4 14 (9.21%) Citrix
5 11 (7.24%) Splunk
6 7 (4.61%) Google
7 5 (3.29%) HP
7 5 (3.29%) Remedy
8 3 (1.97%) Cisco
8 3 (1.97%) Meraki
9 2 (1.32%) MicroStrategy
9 2 (1.32%) Okta
9 2 (1.32%) TOWER Software
10 1 (0.66%) Apple
10 1 (0.66%) Liquidlogic
10 1 (0.66%) Nexthink
10 1 (0.66%) PagerDuty
10 1 (0.66%) Toshiba
10 1 (0.66%) Wyse
10 1 (0.66%) Zscaler