Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 10 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
10 Mar 2026
Same period 2025 Same period 2024
Rank 347 418 393
Rank change year-on-year +71 -25 +232
Contract jobs requiring a Technical Support 223 54 157
As % of all contract jobs in England 0.62% 0.22% 0.41%
As % of the Job Titles category 0.67% 0.23% 0.44%
Number of daily rates quoted 101 35 90
10th Percentile £140 £140 £148
25th Percentile £161 £180 £158
Median daily rate (50th Percentile) £208 £210 £233
Median % change year-on-year -1.19% -9.68% -3.13%
75th Percentile £215 £250 £315
90th Percentile £350 £500 £350
UK median daily rate £208 £210 £235
% change year-on-year -1.19% -10.64% +4.44%
Number of hourly rates quoted 77 4 19
10th Percentile £13.50 £15.27 £12.47
25th Percentile £15.50 £15.31 £15.67
Median hourly rate £18.50 £18.50 £19.05
Median % change year-on-year - -2.89% -9.76%
75th Percentile £23.55 £23.19 £23.75
90th Percentile £31.49 £24.88 -
UK median hourly rate £20.09 £21.50 £18.39
% change year-on-year -6.56% +16.94% -12.91%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,332 23,040 35,329
% of contract IT jobs with a recognized job title 92.11% 93.07% 92.77%
Number of daily rates quoted 21,054 15,071 23,616
10th Percentile £308 £300 £270
25th Percentile £413 £409 £410
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £623 £638 £638
90th Percentile £725 £750 £748
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.46%
Number of hourly rates quoted 2,175 758 2,288
10th Percentile £15.35 £15.44 £13.00
25th Percentile £19.41 £21.25 £16.25
Median hourly rate £36.00 £35.00 £32.50
Median % change year-on-year +2.86% +7.69% -23.29%
75th Percentile £65.00 £65.00 £59.61
90th Percentile £75.79 £77.50 £71.78
UK median hourly rate £35.00 £33.20 £32.69
% change year-on-year +5.42% +1.56% -22.84%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 10 March 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 10 March 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 10 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +26 66 £173 +23.21% 12
London 0 48 £208 -48.13% 15
South East -22 42 £208 +3.75% 33
South West -2 27 £160 -70.91% 12
Midlands -48 21 £210 - 22
North of England -51 18 £155 -30.34% 30
West Midlands -46 15 £190 - 14
North West -29 12 £225 +1.12% 5
East Midlands -27 6 £210 - 8
Yorkshire -54 3 £148 - 20
North East - 3 - - 7
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 10 March 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 114 (51.12%) Windows
2 82 (36.77%) Microsoft
3 63 (28.25%) Customer Service
4 62 (27.80%) Degree
5 47 (21.08%) Problem-Solving
6 38 (17.04%) Oracle
7 36 (16.14%) ITIL
8 34 (15.25%) Active Directory
9 32 (14.35%) Java
9 32 (14.35%) Linux
9 32 (14.35%) OO
10 31 (13.90%) Asset Management
10 31 (13.90%) Microsoft 365
10 31 (13.90%) SLA
11 29 (13.00%) JavaScript
11 29 (13.00%) Unix
12 28 (12.56%) Computer Science Degree
13 27 (12.11%) Computer Science
14 26 (11.66%) MySQL
14 26 (11.66%) Relational Database
15 25 (11.21%) Perl
15 25 (11.21%) Python
16 24 (10.76%) Proactive Monitoring
16 24 (10.76%) Time Management
17 23 (10.31%) Azure
18 22 (9.87%) Windows 10
19 20 (8.97%) Microsoft Intune
19 20 (8.97%) Process Improvement
19 20 (8.97%) Security Cleared
20 19 (8.52%) SC Cleared

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (0.90%) Microsoft Exchange
2 1 (0.45%) ArcGIS
2 1 (0.45%) Oracle Spatial
Applications
1 15 (6.73%) Microsoft Office
2 1 (0.45%) Microsoft Excel
Business Applications
1 6 (2.69%) Teamcenter
2 3 (1.35%) Primavera
3 1 (0.45%) Remedy ITSM
Cloud Services
1 31 (13.90%) Microsoft 365
2 23 (10.31%) Azure
3 15 (6.73%) SaaS
4 12 (5.38%) Sauce Labs
5 5 (2.24%) Entra ID
6 4 (1.79%) Power Platform
7 1 (0.45%) AWS
7 1 (0.45%) GCP
7 1 (0.45%) Slack
Communications & Networking
1 19 (8.52%) TCP/IP
2 16 (7.17%) LAN
2 16 (7.17%) Wireless
3 12 (5.38%) WAN
4 8 (3.59%) DNS
5 6 (2.69%) HTTP
5 6 (2.69%) Structured Cabling
6 5 (2.24%) Internet
6 5 (2.24%) Wireshark
7 4 (1.79%) Firewall
8 3 (1.35%) FTP
9 2 (0.90%) Cisco IOS
9 2 (0.90%) DHCP
9 2 (0.90%) RS-232
9 2 (0.90%) VLAN
9 2 (0.90%) VPN
9 2 (0.90%) Wi-Fi
9 2 (0.90%) X.400
10 1 (0.45%) HTTPS
Database & Business Intelligence
1 26 (11.66%) MySQL
1 26 (11.66%) Relational Database
2 7 (3.14%) Oracle Database
2 7 (3.14%) Oracle Reports
3 4 (1.79%) Power BI
3 4 (1.79%) SQL Server
4 1 (0.45%) GIS
4 1 (0.45%) MariaDB
4 1 (0.45%) Spatial Data
Development Applications
1 16 (7.17%) Browser DevTools
2 12 (5.38%) Android Studio
2 12 (5.38%) Eclipse
2 12 (5.38%) Xcode
3 4 (1.79%) Firebug
4 3 (1.35%) JIRA
5 2 (0.90%) Fiddler
General
1 105 (47.09%) Social Skills
2 43 (19.28%) Organisational Skills
3 20 (8.97%) Public Sector
4 18 (8.07%) Manufacturing
5 14 (6.28%) Aerospace
5 14 (6.28%) Analytical Skills
6 13 (5.83%) Telecoms
7 7 (3.14%) Aviation
8 5 (2.24%) Banking
8 5 (2.24%) Electronics
8 5 (2.24%) Finance
8 5 (2.24%) Investment Banking
8 5 (2.24%) Marketing
9 4 (1.79%) Legal
9 4 (1.79%) Retail
10 3 (1.35%) Automotive
10 3 (1.35%) French Language
11 2 (0.90%) Military
11 2 (0.90%) Publishing
12 1 (0.45%) Front Office
Libraries, Frameworks & Software Standards
1 16 (7.17%) CSS
2 12 (5.38%) Ajax
2 12 (5.38%) AngularJS
2 12 (5.38%) GraphQL
2 12 (5.38%) React
3 4 (1.79%) HTML
3 4 (1.79%) JDO
3 4 (1.79%) XML
4 3 (1.35%) REST
4 3 (1.35%) SOAP
5 2 (0.90%) Microsoft Graph
5 2 (0.90%) OAuth
6 1 (0.45%) .NET
6 1 (0.45%) SAML
Miscellaneous
1 16 (7.17%) Onboarding
2 15 (6.73%) Management Information System
2 15 (6.73%) NHS
3 14 (6.28%) CMDB
4 12 (5.38%) Mobile App
5 7 (3.14%) Driving Licence
6 5 (2.24%) Data Centre
7 3 (1.35%) Data Protection Act
8 1 (0.45%) Enterprise Software
8 1 (0.45%) Hedge funds
8 1 (0.45%) Self-Motivation
8 1 (0.45%) Virtual Team
Operating Systems
1 114 (51.12%) Windows
2 32 (14.35%) Linux
3 29 (13.00%) Unix
4 22 (9.87%) Windows 10
5 19 (8.52%) Windows Server
6 15 (6.73%) Android
6 15 (6.73%) Windows 7
6 15 (6.73%) Windows Server 2003
7 12 (5.38%) Windows Server 2016
8 7 (3.14%) AIX
8 7 (3.14%) Mac OS
9 3 (1.35%) Apple iOS
9 3 (1.35%) Windows Server 2012
Processes & Methodologies
1 63 (28.25%) Customer Service
2 47 (21.08%) Problem-Solving
3 36 (16.14%) ITIL
4 32 (14.35%) OO
5 31 (13.90%) Asset Management
6 27 (12.11%) Computer Science
7 24 (10.76%) Proactive Monitoring
7 24 (10.76%) Time Management
8 20 (8.97%) Process Improvement
9 16 (7.17%) OOP
10 15 (6.73%) Incident Management
11 14 (6.28%) Mobile Device Management
11 14 (6.28%) User Experience
12 13 (5.83%) AI
13 12 (5.38%) Continuous Improvement
13 12 (5.38%) Mobile Application Development
14 11 (4.93%) Analytics
14 11 (4.93%) Kalman Filter
14 11 (4.93%) Workflow
15 10 (4.48%) Network Monitoring
Programming Languages
1 32 (14.35%) Java
2 29 (13.00%) JavaScript
3 25 (11.21%) Perl
3 25 (11.21%) Python
4 14 (6.28%) SQL
5 5 (2.24%) PowerShell
5 5 (2.24%) Shell Script
6 1 (0.45%) PL/SQL
Qualifications
1 62 (27.80%) Degree
2 28 (12.56%) Computer Science Degree
3 20 (8.97%) Security Cleared
4 19 (8.52%) SC Cleared
5 13 (5.83%) Microsoft Certification
6 9 (4.04%) MCSE
6 9 (4.04%) Microsoft Certified Professional
7 6 (2.69%) ECDL
8 5 (2.24%) Azure Certification
9 3 (1.35%) HNC
9 3 (1.35%) HND
9 3 (1.35%) Master's Degree
10 2 (0.90%) ITIL Certification
11 1 (0.45%) A+ Certification
11 1 (0.45%) BPSS Clearance
11 1 (0.45%) DBS Check
11 1 (0.45%) MCITP
Quality Assurance & Compliance
1 31 (13.90%) SLA
System Software
1 34 (15.25%) Active Directory
2 1 (0.45%) Hyper-V
2 1 (0.45%) VMware Infrastructure
Systems Management
1 20 (8.97%) Microsoft Intune
2 9 (4.04%) ServiceCenter
3 3 (1.35%) SCCM
3 3 (1.35%) Single Sign-On
4 2 (0.90%) Active Directory Federation Services
5 1 (0.45%) Autotask
5 1 (0.45%) Grafana
5 1 (0.45%) Kubernetes
Vendors
1 82 (36.77%) Microsoft
2 38 (17.04%) Oracle
3 17 (7.62%) ServiceNow
4 14 (6.28%) Apple
5 12 (5.38%) Splunk
6 10 (4.48%) SAP
7 9 (4.04%) Citrix
7 9 (4.04%) Dell
7 9 (4.04%) HP
8 7 (3.14%) IBM
9 6 (2.69%) Siemens
9 6 (2.69%) Twitter
10 3 (1.35%) Cisco
10 3 (1.35%) Okta
10 3 (1.35%) Zscaler
11 1 (0.45%) Netskope
11 1 (0.45%) Progress
11 1 (0.45%) Remedy
11 1 (0.45%) Salesforce
11 1 (0.45%) VMware