Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £207, according to job vacancies posted in the 6 months leading up to 31 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
31 Mar 2026
Same period 2025 Same period 2024
Rank 390 431 392
Rank change year-on-year +41 -39 +213
Contract jobs requiring a Technical Support 205 46 159
As % of all contract jobs in England 0.54% 0.19% 0.42%
As % of the Job Titles category 0.58% 0.20% 0.46%
Number of daily rates quoted 97 32 94
10th Percentile £140 £140 £148
25th Percentile £161 £178 £158
Median daily rate (50th Percentile) £207 £218 £225
Median % change year-on-year -4.83% -3.33% +2.86%
75th Percentile £220 £351 £315
90th Percentile £350 £548 £350
UK median daily rate £207 £220 £225
% change year-on-year -5.80% -2.22% +6.51%
Number of hourly rates quoted 72 5 20
10th Percentile £14.00 £15.28 £12.48
25th Percentile £17.14 £15.33 £14.74
Median hourly rate £20.09 £21.50 £18.39
Median % change year-on-year -6.56% +16.94% -12.91%
75th Percentile £23.75 £24.00 £23.75
90th Percentile £36.00 £26.40 -
UK median hourly rate £20.42 £22.75 £17.72
% change year-on-year -10.24% +28.39% -16.06%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 35,066 22,560 34,942
% of contract IT jobs with a recognized job title 92.17% 92.94% 92.73%
Number of daily rates quoted 22,087 15,093 23,351
10th Percentile £313 £300 £275
25th Percentile £413 £409 £410
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £621 £638 £638
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.85% -0.95% -3.67%
Number of hourly rates quoted 2,320 837 2,307
10th Percentile £15.50 £14.99 £13.00
25th Percentile £19.91 £21.00 £16.25
Median hourly rate £41.77 £34.50 £32.50
Median % change year-on-year +21.07% +6.15% -24.14%
75th Percentile £65.00 £65.00 £59.95
90th Percentile £77.50 £77.31 £71.75
UK median hourly rate £38.63 £32.50 £32.90
% change year-on-year +18.86% -1.20% -25.00%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 31 March 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 31 March 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 31 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +20 59 £173 +23.21% 11
London -29 47 £208 -48.13% 22
South East -32 36 £208 +15.28% 37
South West 0 29 £160 -70.91% 18
Midlands -49 17 £210 - 22
North of England -62 16 £155 -30.34% 28
West Midlands - 11 £190 - 12
North West -31 10 £225 +1.12% 11
East Midlands -32 6 £210 - 9
Yorkshire -52 3 £148 - 16
North East - 3 - - 1
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 31 March 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 104 (50.73%) Windows
2 78 (38.05%) Microsoft
3 61 (29.76%) Customer Service
4 60 (29.27%) Degree
5 45 (21.95%) Problem-Solving
6 38 (18.54%) ITIL
7 34 (16.59%) Oracle
8 31 (15.12%) Microsoft 365
9 30 (14.63%) Active Directory
9 30 (14.63%) Computer Science Degree
10 29 (14.15%) Computer Science
10 29 (14.15%) SLA
11 28 (13.66%) Linux
12 26 (12.68%) Proactive Monitoring
13 24 (11.71%) Java
13 24 (11.71%) OO
13 24 (11.71%) Unix
14 23 (11.22%) Azure
14 23 (11.22%) JavaScript
15 22 (10.73%) Asset Management
15 22 (10.73%) Microsoft Intune
15 22 (10.73%) MySQL
15 22 (10.73%) Python
15 22 (10.73%) Relational Database
15 22 (10.73%) Time Management
15 22 (10.73%) Windows 10
16 21 (10.24%) Perl
17 20 (9.76%) Process Improvement
18 16 (7.80%) Mobile Device Management
18 16 (7.80%) Security Cleared

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (1.95%) SharePoint
2 1 (0.49%) ArcGIS
2 1 (0.49%) Oracle Spatial
Applications
1 14 (6.83%) Microsoft Office
2 3 (1.46%) Microsoft Excel
3 2 (0.98%) Microsoft PowerPoint
Business Applications
1 6 (2.93%) Teamcenter
2 1 (0.49%) Primavera
2 1 (0.49%) Remedy ITSM
Cloud Services
1 31 (15.12%) Microsoft 365
2 23 (11.22%) Azure
3 9 (4.39%) SaaS
4 8 (3.90%) Sauce Labs
5 5 (2.44%) Entra ID
5 5 (2.44%) Power Platform
6 1 (0.49%) Slack
Communications & Networking
1 16 (7.80%) TCP/IP
2 10 (4.88%) LAN
3 9 (4.39%) Wireless
4 8 (3.90%) WAN
5 7 (3.41%) DNS
6 4 (1.95%) Firewall
6 4 (1.95%) HTTP
6 4 (1.95%) Internet
7 3 (1.46%) Structured Cabling
8 2 (0.98%) Cisco IOS
8 2 (0.98%) FTP
8 2 (0.98%) HTTPS
8 2 (0.98%) RS-232
8 2 (0.98%) Wireshark
8 2 (0.98%) X.400
Database & Business Intelligence
1 22 (10.73%) MySQL
1 22 (10.73%) Relational Database
2 7 (3.41%) Oracle Database
2 7 (3.41%) Oracle Reports
3 5 (2.44%) Power BI
4 2 (0.98%) SQL Server
5 1 (0.49%) GIS
5 1 (0.49%) MariaDB
5 1 (0.49%) Spatial Data
Development Applications
1 10 (4.88%) Browser DevTools
2 8 (3.90%) Android Studio
2 8 (3.90%) Eclipse
2 8 (3.90%) Xcode
3 3 (1.46%) JIRA
4 1 (0.49%) Firebug
General
1 95 (46.34%) Social Skills
2 42 (20.49%) Organisational Skills
3 18 (8.78%) Public Sector
4 17 (8.29%) Manufacturing
5 16 (7.80%) Analytical Skills
6 14 (6.83%) Aerospace
7 10 (4.88%) Telecoms
8 7 (3.41%) Aviation
9 5 (2.44%) Banking
9 5 (2.44%) Electronics
9 5 (2.44%) Finance
9 5 (2.44%) Investment Banking
9 5 (2.44%) Marketing
9 5 (2.44%) Retail
10 4 (1.95%) French Language
10 4 (1.95%) Legal
11 2 (0.98%) Military
11 2 (0.98%) Presentation Skills
11 2 (0.98%) Publishing
12 1 (0.49%) Documentation Skills
Libraries, Frameworks & Software Standards
1 9 (4.39%) CSS
2 8 (3.90%) Ajax
2 8 (3.90%) AngularJS
2 8 (3.90%) GraphQL
2 8 (3.90%) React
3 5 (2.44%) JDO
4 2 (0.98%) REST
4 2 (0.98%) SAML
4 2 (0.98%) SOAP
5 1 (0.49%) .NET
5 1 (0.49%) HTML
5 1 (0.49%) OAuth
5 1 (0.49%) XML
Miscellaneous
1 18 (8.78%) Onboarding
2 12 (5.85%) NHS
3 9 (4.39%) Management Information System
4 8 (3.90%) Mobile App
5 7 (3.41%) CMDB
6 4 (1.95%) Data Centre
7 3 (1.46%) Driving Licence
8 2 (0.98%) Analytical Mindset
9 1 (0.49%) Data Protection Act
9 1 (0.49%) Enterprise Software
9 1 (0.49%) Hedge funds
9 1 (0.49%) Self-Motivation
9 1 (0.49%) Virtual Team
Operating Systems
1 104 (50.73%) Windows
2 28 (13.66%) Linux
3 24 (11.71%) Unix
4 22 (10.73%) Windows 10
5 15 (7.32%) Windows 7
5 15 (7.32%) Windows Server 2003
6 13 (6.34%) Windows Server
7 12 (5.85%) Windows Server 2016
8 11 (5.37%) Android
9 9 (4.39%) Mac OS
10 7 (3.41%) AIX
11 3 (1.46%) Apple iOS
11 3 (1.46%) Windows Server 2012
Processes & Methodologies
1 61 (29.76%) Customer Service
2 45 (21.95%) Problem-Solving
3 38 (18.54%) ITIL
4 29 (14.15%) Computer Science
5 26 (12.68%) Proactive Monitoring
6 24 (11.71%) OO
7 22 (10.73%) Asset Management
7 22 (10.73%) Time Management
8 20 (9.76%) Process Improvement
9 16 (7.80%) Mobile Device Management
10 15 (7.32%) AI
10 15 (7.32%) OOP
11 13 (6.34%) Analytics
12 12 (5.85%) Kalman Filter
13 11 (5.37%) Incident Management
14 10 (4.88%) Continuous Improvement
14 10 (4.88%) User Experience
15 9 (4.39%) Workflow
16 8 (3.90%) ITSM
16 8 (3.90%) Migration
Programming Languages
1 24 (11.71%) Java
2 23 (11.22%) JavaScript
3 22 (10.73%) Python
4 21 (10.24%) Perl
5 15 (7.32%) SQL
6 5 (2.44%) Shell Script
7 4 (1.95%) PowerShell
8 1 (0.49%) Bash
8 1 (0.49%) PL/SQL
Qualifications
1 60 (29.27%) Degree
2 30 (14.63%) Computer Science Degree
3 16 (7.80%) Security Cleared
4 15 (7.32%) SC Cleared
5 13 (6.34%) Microsoft Certification
6 9 (4.39%) MCSE
6 9 (4.39%) Microsoft Certified Professional
7 5 (2.44%) Azure Certification
8 3 (1.46%) ECDL
8 3 (1.46%) HNC
8 3 (1.46%) HND
8 3 (1.46%) Master's Degree
9 2 (0.98%) ITIL Certification
10 1 (0.49%) A+ Certification
10 1 (0.49%) BPSS Clearance
10 1 (0.49%) DBS Check
10 1 (0.49%) MCITP
Quality Assurance & Compliance
1 29 (14.15%) SLA
System Software
1 30 (14.63%) Active Directory
2 1 (0.49%) Hyper-V
2 1 (0.49%) VMware Infrastructure
Systems Management
1 22 (10.73%) Microsoft Intune
2 9 (4.39%) ServiceCenter
3 3 (1.46%) SCCM
4 2 (0.98%) Single Sign-On
5 1 (0.49%) Autotask
5 1 (0.49%) Grafana
5 1 (0.49%) Kubernetes
Vendors
1 78 (38.05%) Microsoft
2 34 (16.59%) Oracle
3 14 (6.83%) Apple
4 13 (6.34%) ServiceNow
5 10 (4.88%) SAP
6 9 (4.39%) Dell
6 9 (4.39%) HP
7 8 (3.90%) Splunk
8 7 (3.41%) Citrix
8 7 (3.41%) IBM
9 6 (2.93%) Siemens
10 3 (1.46%) Cisco
11 2 (0.98%) Okta
12 1 (0.49%) Netskope
12 1 (0.49%) New Relic
12 1 (0.49%) Progress
12 1 (0.49%) Remedy
12 1 (0.49%) Salesforce
12 1 (0.49%) VMware
12 1 (0.49%) Zscaler