Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 13 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
13 Feb 2026
Same period 2025 Same period 2024
Rank 331 420 373
Rank change year-on-year +89 -47 +252
Contract jobs requiring a Technical Support 238 63 177
As % of all contract jobs in England 0.70% 0.24% 0.47%
As % of the Job Titles category 0.76% 0.26% 0.50%
Number of daily rates quoted 115 32 110
10th Percentile £142 £171 £148
25th Percentile £162 £200 £184
Median daily rate (50th Percentile) £208 £213 £250
Median % change year-on-year -2.35% -15.00% -8.26%
75th Percentile £215 £299 £343
90th Percentile £295 £519 £430
UK median daily rate £208 £213 £250
% change year-on-year -2.35% -15.00% +4.17%
Number of hourly rates quoted 79 6 17
10th Percentile £13.50 £15.18 £14.22
25th Percentile £15.50 £16.63 £15.85
Median hourly rate £18.50 £22.75 £19.05
Median % change year-on-year -18.68% +19.42% +20.49%
75th Percentile £23.23 £43.06 £23.75
90th Percentile £30.00 £48.75 -
UK median hourly rate £19.25 £24.00 £19.05
% change year-on-year -19.79% +25.98% +20.49%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 31,296 24,249 35,198
% of contract IT jobs with a recognized job title 91.70% 93.05% 93.09%
Number of daily rates quoted 19,862 15,146 23,628
10th Percentile £300 £300 £272
25th Percentile £408 £409 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £625 £638 £640
90th Percentile £725 £750 £745
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,999 708 2,116
10th Percentile £15.00 £15.98 £13.17
25th Percentile £18.87 £21.46 £16.54
Median hourly rate £31.46 £35.00 £35.00
Median % change year-on-year -10.11% - -7.03%
75th Percentile £63.75 £64.73 £60.00
90th Percentile £73.46 £75.00 £72.39
UK median hourly rate £30.00 £33.52 £35.00
% change year-on-year -10.50% -4.23% -2.23%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 13 February 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 13 February 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 13 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +37 68 £173 +23.21% 13
London +17 54 £208 -37.12% 18
South East -11 52 £208 +1.22% 34
South West +4 23 £160 -70.91% 9
Midlands -38 23 £210 - 30
West Midlands -32 17 £190 - 13
North of England -48 17 £155 -31.11% 27
North West -29 11 £225 - 9
East Midlands -29 6 £210 - 17
Yorkshire -60 3 £148 - 13
North East - 3 - - 7
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 13 February 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 128 (53.78%) Windows
2 91 (38.24%) Microsoft
3 66 (27.73%) Customer Service
3 66 (27.73%) Degree
4 50 (21.01%) Problem-Solving
5 47 (19.75%) Oracle
6 44 (18.49%) Java
7 43 (18.07%) Linux
7 43 (18.07%) OO
7 43 (18.07%) Unix
8 41 (17.23%) ITIL
9 38 (15.97%) JavaScript
10 37 (15.55%) Asset Management
11 35 (14.71%) Active Directory
11 35 (14.71%) MySQL
11 35 (14.71%) Relational Database
12 34 (14.29%) Perl
12 34 (14.29%) Python
13 33 (13.87%) Microsoft 365
13 33 (13.87%) SLA
14 32 (13.45%) Computer Science Degree
15 31 (13.03%) Computer Science
16 26 (10.92%) Azure
16 26 (10.92%) Time Management
17 25 (10.50%) Process Improvement
18 24 (10.08%) OOP
18 24 (10.08%) Proactive Monitoring
19 23 (9.66%) ServiceNow
19 23 (9.66%) Windows 10
20 20 (8.40%) Browser DevTools

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (0.84%) Microsoft Exchange
2 1 (0.42%) ArcGIS
2 1 (0.42%) Oracle Spatial
Applications
1 16 (6.72%) Microsoft Office
2 1 (0.42%) Microsoft Excel
Business Applications
1 5 (2.10%) Primavera
1 5 (2.10%) Teamcenter
2 1 (0.42%) Remedy ITSM
Cloud Services
1 33 (13.87%) Microsoft 365
2 26 (10.92%) Azure
3 18 (7.56%) SaaS
4 15 (6.30%) Sauce Labs
5 4 (1.68%) Entra ID
5 4 (1.68%) Power Platform
6 3 (1.26%) AWS
6 3 (1.26%) GCP
7 1 (0.42%) Slack
Communications & Networking
1 20 (8.40%) Wireless
2 17 (7.14%) LAN
2 17 (7.14%) TCP/IP
3 13 (5.46%) WAN
4 8 (3.36%) HTTP
4 8 (3.36%) Wireshark
5 6 (2.52%) DNS
5 6 (2.52%) FTP
5 6 (2.52%) Structured Cabling
6 5 (2.10%) Internet
7 4 (1.68%) Firewall
8 2 (0.84%) Cisco IOS
8 2 (0.84%) DHCP
8 2 (0.84%) RS-232
8 2 (0.84%) VLAN
8 2 (0.84%) VPN
8 2 (0.84%) Wi-Fi
8 2 (0.84%) X.400
Database & Business Intelligence
1 35 (14.71%) MySQL
1 35 (14.71%) Relational Database
2 7 (2.94%) Oracle Database
2 7 (2.94%) Oracle Reports
3 4 (1.68%) Power BI
3 4 (1.68%) SQL Server
4 1 (0.42%) GIS
4 1 (0.42%) MariaDB
4 1 (0.42%) RDBMS
4 1 (0.42%) Spatial Data
Development Applications
1 20 (8.40%) Browser DevTools
2 15 (6.30%) Android Studio
2 15 (6.30%) Eclipse
2 15 (6.30%) Xcode
3 4 (1.68%) Firebug
3 4 (1.68%) JIRA
4 2 (0.84%) Fiddler
General
1 112 (47.06%) Social Skills
2 45 (18.91%) Organisational Skills
3 21 (8.82%) Public Sector
4 16 (6.72%) Analytical Skills
4 16 (6.72%) Manufacturing
5 14 (5.88%) Telecoms
6 10 (4.20%) Aerospace
7 7 (2.94%) Banking
7 7 (2.94%) Investment Banking
8 6 (2.52%) Aviation
9 5 (2.10%) Automotive
9 5 (2.10%) Electronics
9 5 (2.10%) Finance
9 5 (2.10%) French Language
9 5 (2.10%) Marketing
10 4 (1.68%) Legal
10 4 (1.68%) Retail
11 2 (0.84%) Military
11 2 (0.84%) Publishing
12 1 (0.42%) Documentation Skills
Libraries, Frameworks & Software Standards
1 20 (8.40%) CSS
2 16 (6.72%) Ajax
2 16 (6.72%) AngularJS
2 16 (6.72%) GraphQL
2 16 (6.72%) React
3 6 (2.52%) REST
3 6 (2.52%) SOAP
4 4 (1.68%) HTML
4 4 (1.68%) JDO
4 4 (1.68%) XML
5 2 (0.84%) Microsoft Graph
5 2 (0.84%) OAuth
6 1 (0.42%) .NET
6 1 (0.42%) RSS
Miscellaneous
1 18 (7.56%) CMDB
2 17 (7.14%) Onboarding
3 16 (6.72%) Mobile App
4 15 (6.30%) Management Information System
5 14 (5.88%) NHS
6 9 (3.78%) Driving Licence
7 5 (2.10%) Data Centre
8 3 (1.26%) Data Protection Act
9 1 (0.42%) CCTV
9 1 (0.42%) Enterprise Software
9 1 (0.42%) Hedge funds
9 1 (0.42%) Self-Motivation
Operating Systems
1 128 (53.78%) Windows
2 43 (18.07%) Linux
2 43 (18.07%) Unix
3 23 (9.66%) Windows 10
4 20 (8.40%) Windows Server
5 18 (7.56%) Android
6 17 (7.14%) Windows 7
7 15 (6.30%) Windows Server 2003
8 12 (5.04%) Windows Server 2016
9 7 (2.94%) AIX
9 7 (2.94%) Mac OS
10 3 (1.26%) Apple iOS
10 3 (1.26%) Windows Server 2012
Processes & Methodologies
1 66 (27.73%) Customer Service
2 50 (21.01%) Problem-Solving
3 43 (18.07%) OO
4 41 (17.23%) ITIL
5 37 (15.55%) Asset Management
6 31 (13.03%) Computer Science
7 26 (10.92%) Time Management
8 25 (10.50%) Process Improvement
9 24 (10.08%) OOP
9 24 (10.08%) Proactive Monitoring
10 20 (8.40%) Incident Management
11 18 (7.56%) User Experience
12 16 (6.72%) Mobile Application Development
13 14 (5.88%) Kalman Filter
13 14 (5.88%) Mobile Device Management
14 13 (5.46%) AI
15 12 (5.04%) Analytics
15 12 (5.04%) Continuous Improvement
16 11 (4.62%) ITSM
16 11 (4.62%) Workflow
Programming Languages
1 44 (18.49%) Java
2 38 (15.97%) JavaScript
3 34 (14.29%) Perl
3 34 (14.29%) Python
4 19 (7.98%) SQL
5 5 (2.10%) PowerShell
5 5 (2.10%) Shell Script
6 1 (0.42%) PL/SQL
Qualifications
1 66 (27.73%) Degree
2 32 (13.45%) Computer Science Degree
3 19 (7.98%) Security Cleared
4 18 (7.56%) SC Cleared
5 13 (5.46%) Microsoft Certification
6 9 (3.78%) MCSE
6 9 (3.78%) Microsoft Certified Professional
7 7 (2.94%) Azure Certification
8 6 (2.52%) ECDL
9 3 (1.26%) HNC
9 3 (1.26%) HND
9 3 (1.26%) Master's Degree
10 2 (0.84%) ITIL Certification
11 1 (0.42%) A+ Certification
11 1 (0.42%) BPSS Clearance
11 1 (0.42%) DBS Check
11 1 (0.42%) MCITP
Quality Assurance & Compliance
1 33 (13.87%) SLA
System Software
1 35 (14.71%) Active Directory
2 1 (0.42%) Hyper-V
2 1 (0.42%) VMware Infrastructure
Systems Management
1 20 (8.40%) Microsoft Intune
2 8 (3.36%) ServiceCenter
3 3 (1.26%) SCCM
4 2 (0.84%) Active Directory Federation Services
4 2 (0.84%) Single Sign-On
5 1 (0.42%) Grafana
5 1 (0.42%) Kubernetes
Vendors
1 91 (38.24%) Microsoft
2 47 (19.75%) Oracle
3 23 (9.66%) ServiceNow
4 15 (6.30%) Splunk
5 13 (5.46%) Apple
6 10 (4.20%) SAP
7 9 (3.78%) Citrix
8 8 (3.36%) Dell
8 8 (3.36%) HP
9 7 (2.94%) IBM
10 5 (2.10%) Siemens
10 5 (2.10%) Twitter
11 3 (1.26%) Cisco
11 3 (1.26%) Google
11 3 (1.26%) Okta
12 2 (0.84%) Zscaler
13 1 (0.42%) New Relic
13 1 (0.42%) Progress
13 1 (0.42%) Remedy
13 1 (0.42%) Salesforce