Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 10 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
10 Nov 2025
Same period 2024 Same period 2023
Rank 322 398 435
Rank change year-on-year +76 +37 +230
Contract jobs requiring a Technical Support 215 112 153
As % of all contract jobs in England 0.73% 0.36% 0.38%
As % of the Job Titles category 0.80% 0.39% 0.41%
Number of daily rates quoted 100 57 122
10th Percentile £138 £175 £148
25th Percentile £171 £203 £208
Median daily rate (50th Percentile) £208 £205 £270
Median % change year-on-year +1.22% -24.07% -1.82%
75th Percentile £221 £250 £315
90th Percentile £288 £469 £584
UK median daily rate £208 £205 £260
% change year-on-year +1.22% -21.15% -4.59%
Number of hourly rates quoted 64 13 5
10th Percentile £13.50 £12.06 £12.90
25th Percentile £15.03 £13.00 £15.75
Median hourly rate £18.36 £15.10 £17.72
Median % change year-on-year +21.61% -14.79% -
75th Percentile £25.15 £26.00 £26.00
90th Percentile £30.99 £47.00 £29.45
UK median hourly rate £18.50 £15.10 £21.86
% change year-on-year +22.52% -30.92% -

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 26,886 28,684 37,503
% of contract IT jobs with a recognized job title 91.17% 92.99% 93.69%
Number of daily rates quoted 17,258 17,524 25,976
10th Percentile £281 £300 £293
25th Percentile £404 £413 £413
Median daily rate (50th Percentile) £510 £525 £535
Median % change year-on-year -2.86% -1.87% -2.73%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,601 1,072 1,433
10th Percentile £14.00 £15.22 £15.32
25th Percentile £17.69 £21.19 £19.25
Median hourly rate £25.15 £40.00 £45.00
Median % change year-on-year -37.13% -11.11% +50.00%
75th Percentile £51.90 £66.00 £65.00
90th Percentile £70.16 £74.86 £77.50
UK median hourly rate £25.15 £35.25 £44.50
% change year-on-year -28.65% -20.79% +53.98%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 10 November 2025.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 10 November 2025.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 10 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -12 52 £208 +1.22% 47
London +46 47 £250 -10.71% 32
East of England +24 47 £171 -51.14% 19
Midlands -8 30 £220 -51.78% 23
North of England -13 23 £145 -35.56% 26
South West +20 19 £250 -43.82% 17
West Midlands -16 18 £275 -39.73% 16
North West +1 14 - - 15
East Midlands -4 12 £215 - 6
Yorkshire -23 8 £145 -27.50% 10
North East - 1 - - 2
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 10 November 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 106 (49.30%) Windows
2 81 (37.67%) Microsoft
3 58 (26.98%) Oracle
4 46 (21.40%) OO
5 45 (20.93%) Degree
6 44 (20.47%) JavaScript
7 41 (19.07%) Java
8 40 (18.60%) MySQL
8 40 (18.60%) Problem-Solving
8 40 (18.60%) Relational Database
8 40 (18.60%) Unix
9 39 (18.14%) Linux
10 37 (17.21%) Customer Service
10 37 (17.21%) Microsoft 365
11 34 (15.81%) Perl
11 34 (15.81%) Python
12 33 (15.35%) Active Directory
13 29 (13.49%) Asset Management
13 29 (13.49%) CSS
14 28 (13.02%) Browser DevTools
15 26 (12.09%) ServiceNow
15 26 (12.09%) Windows 10
15 26 (12.09%) Wireless
16 25 (11.63%) TCP/IP
17 24 (11.16%) User Experience
18 23 (10.70%) Android
19 22 (10.23%) SaaS
20 21 (9.77%) SC Cleared
20 21 (9.77%) Security Cleared
21 20 (9.30%) React

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (3.26%) Microsoft Exchange
2 3 (1.40%) SharePoint
3 1 (0.47%) SAS
3 1 (0.47%) WebSphere
Applications
1 14 (6.51%) Microsoft Office
2 1 (0.47%) Microsoft Excel
Business Applications
1 5 (2.33%) Primavera
2 1 (0.47%) Oracle Applications
2 1 (0.47%) Oracle Assets
2 1 (0.47%) Oracle Cash Management
2 1 (0.47%) Oracle ERP
2 1 (0.47%) Oracle Payables
2 1 (0.47%) Oracle Receivables
2 1 (0.47%) Oracle Subledger Accounting
Cloud Services
1 37 (17.21%) Microsoft 365
2 22 (10.23%) SaaS
3 18 (8.37%) Sauce Labs
4 13 (6.05%) Azure
5 9 (4.19%) Entra ID
6 6 (2.79%) Power Platform
7 3 (1.40%) AWS
7 3 (1.40%) GCP
7 3 (1.40%) Google Workspace
8 2 (0.93%) Google Docs
9 1 (0.47%) Cloud Computing
9 1 (0.47%) Dynamics 365
9 1 (0.47%) OCI
9 1 (0.47%) OneDrive
9 1 (0.47%) PowerApps
9 1 (0.47%) Slack
Communications & Networking
1 26 (12.09%) Wireless
2 25 (11.63%) TCP/IP
3 19 (8.84%) LAN
4 10 (4.65%) Internet
4 10 (4.65%) WAN
5 8 (3.72%) HTTP
6 7 (3.26%) Wireshark
7 6 (2.79%) Structured Cabling
8 4 (1.86%) FTP
8 4 (1.86%) VoIP
9 3 (1.40%) DNS
9 3 (1.40%) Firewall
9 3 (1.40%) Wi-Fi
10 2 (0.93%) Cisco IOS
10 2 (0.93%) DHCP
10 2 (0.93%) RS-232
10 2 (0.93%) VLAN
10 2 (0.93%) VPN
10 2 (0.93%) X.400
11 1 (0.47%) IP Telephony
Database & Business Intelligence
1 40 (18.60%) MySQL
1 40 (18.60%) Relational Database
2 12 (5.58%) SQL Server
3 11 (5.12%) Oracle Database
3 11 (5.12%) Oracle Reports
4 6 (2.79%) MariaDB
5 5 (2.33%) Power BI
6 2 (0.93%) RDBMS
7 1 (0.47%) Data Warehouse
7 1 (0.47%) Oracle BI Publisher
7 1 (0.47%) Qlik Sense
7 1 (0.47%) Tableau
Development Applications
1 28 (13.02%) Browser DevTools
2 18 (8.37%) Android Studio
2 18 (8.37%) Eclipse
2 18 (8.37%) Xcode
3 9 (4.19%) Firebug
4 3 (1.40%) Fiddler
5 1 (0.47%) JIRA
General
1 102 (47.44%) Social Skills
2 18 (8.37%) Organisational Skills
3 13 (6.05%) Analytical Skills
4 12 (5.58%) Manufacturing
5 11 (5.12%) Finance
5 11 (5.12%) Public Sector
5 11 (5.12%) Telecoms
6 6 (2.79%) Marketing
6 6 (2.79%) Retail
7 5 (2.33%) Automotive
7 5 (2.33%) Electronics
7 5 (2.33%) Inclusion and Diversity
8 3 (1.40%) Aerospace
8 3 (1.40%) Banking
8 3 (1.40%) French Language
9 2 (0.93%) Investment Banking
9 2 (0.93%) Legal
9 2 (0.93%) Local Government
9 2 (0.93%) Military
9 2 (0.93%) Publishing
Libraries, Frameworks & Software Standards
1 29 (13.49%) CSS
2 20 (9.30%) React
3 19 (8.84%) Ajax
3 19 (8.84%) AngularJS
3 19 (8.84%) GraphQL
4 10 (4.65%) HTML
5 9 (4.19%) XML
6 4 (1.86%) JDO
6 4 (1.86%) OAuth
6 4 (1.86%) REST
6 4 (1.86%) SOAP
7 3 (1.40%) Microsoft Graph
8 2 (0.93%) Middleware
9 1 (0.47%) .NET
9 1 (0.47%) MDX
9 1 (0.47%) RSS
Miscellaneous
1 19 (8.84%) Mobile App
2 17 (7.91%) CMDB
3 15 (6.98%) NHS
4 14 (6.51%) Management Information System
5 11 (5.12%) Driving Licence
6 10 (4.65%) Data Centre
7 7 (3.26%) Data Protection Act
8 6 (2.79%) HTC Vive
8 6 (2.79%) Virtual Reality
9 5 (2.33%) Enterprise Software
10 2 (0.93%) Hedge funds
10 2 (0.93%) Onboarding
10 2 (0.93%) Self-Motivation
11 1 (0.47%) CCTV
11 1 (0.47%) Digital Signage
11 1 (0.47%) Video Conferencing
11 1 (0.47%) Virtual Team
Operating Systems
1 106 (49.30%) Windows
2 40 (18.60%) Unix
3 39 (18.14%) Linux
4 26 (12.09%) Windows 10
5 23 (10.70%) Android
6 19 (8.84%) Windows Server
7 14 (6.51%) Windows Server 2003
8 13 (6.05%) Windows 7
9 11 (5.12%) AIX
9 11 (5.12%) Windows Server 2016
10 4 (1.86%) Apple iOS
11 3 (1.40%) Windows Server 2012
12 2 (0.93%) Mac OS
13 1 (0.47%) Mac OS X
Processes & Methodologies
1 46 (21.40%) OO
2 40 (18.60%) Problem-Solving
3 37 (17.21%) Customer Service
4 29 (13.49%) Asset Management
5 24 (11.16%) User Experience
6 19 (8.84%) Mobile Application Development
6 19 (8.84%) OOP
7 16 (7.44%) Computer Science
7 16 (7.44%) ITIL
7 16 (7.44%) Process Improvement
8 14 (6.51%) Stakeholder Management
9 13 (6.05%) Agile
9 13 (6.05%) Proactive Monitoring
10 12 (5.58%) Incident Management
10 12 (5.58%) Workflow
11 11 (5.12%) Continuous Improvement
12 10 (4.65%) Network Monitoring
12 10 (4.65%) Server Management
12 10 (4.65%) Time Management
13 9 (4.19%) Hardware Maintenance
Programming Languages
1 44 (20.47%) JavaScript
2 41 (19.07%) Java
3 34 (15.81%) Perl
3 34 (15.81%) Python
4 16 (7.44%) SQL
5 4 (1.86%) PowerShell
6 1 (0.47%) C#
6 1 (0.47%) Data Analysis Expressions
Qualifications
1 45 (20.93%) Degree
2 21 (9.77%) SC Cleared
2 21 (9.77%) Security Cleared
3 16 (7.44%) Computer Science Degree
4 13 (6.05%) Microsoft Certification
5 10 (4.65%) MCSE
6 9 (4.19%) MCP
7 8 (3.72%) HNC
7 8 (3.72%) HND
8 6 (2.79%) ECDL
9 2 (0.93%) Azure Certification
9 2 (0.93%) ITIL Certification
10 1 (0.47%) A+ Certification
10 1 (0.47%) MCITP
10 1 (0.47%) MCSA
10 1 (0.47%) MOS
Quality Assurance & Compliance
1 16 (7.44%) SLA
2 2 (0.93%) Accessibility
System Software
1 33 (15.35%) Active Directory
2 1 (0.47%) BitLocker
2 1 (0.47%) Hyper-V
2 1 (0.47%) Virtual Desktop
2 1 (0.47%) VMware Infrastructure
Systems Management
1 9 (4.19%) Microsoft Intune
2 4 (1.86%) Active Directory Federation Services
3 3 (1.40%) SCCM
4 2 (0.93%) Single Sign-On
5 1 (0.47%) AirWatch
5 1 (0.47%) Grafana
5 1 (0.47%) Jamf Pro
Vendors
1 81 (37.67%) Microsoft
2 58 (26.98%) Oracle
3 26 (12.09%) ServiceNow
4 19 (8.84%) Citrix
5 18 (8.37%) Splunk
6 8 (3.72%) Google
7 7 (3.26%) IBM
8 5 (2.33%) Cisco
8 5 (2.33%) HP
8 5 (2.33%) SAP
9 4 (1.86%) Remedy
10 3 (1.40%) Meraki
10 3 (1.40%) Okta
11 2 (0.93%) TOWER Software
11 2 (0.93%) Zscaler
12 1 (0.47%) Apple
12 1 (0.47%) Avaya
12 1 (0.47%) Toshiba
12 1 (0.47%) VMware
12 1 (0.47%) Wyse