Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 6 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
6 Mar 2026
Same period 2025 Same period 2024
Rank 351 430 394
Rank change year-on-year +79 -36 +218
Contract jobs requiring a Technical Support 231 58 156
As % of all contract jobs in England 0.63% 0.23% 0.41%
As % of the Job Titles category 0.69% 0.24% 0.44%
Number of daily rates quoted 104 35 89
10th Percentile £140 £145 £148
25th Percentile £161 £190 £180
Median daily rate (50th Percentile) £208 £215 £250
Median % change year-on-year -3.49% -14.00% -8.26%
75th Percentile £214 £258 £315
90th Percentile £331 £500 £350
UK median daily rate £208 £215 £250
% change year-on-year -3.49% -14.00% +7.53%
Number of hourly rates quoted 80 6 17
10th Percentile £13.50 £15.29 £14.22
25th Percentile £15.50 £16.69 £15.85
Median hourly rate £18.50 £22.75 £19.05
Median % change year-on-year -18.68% +19.42% -9.29%
75th Percentile £23.55 £43.06 £23.75
90th Percentile £30.37 £48.75 -
UK median hourly rate £20.09 £24.00 £19.05
% change year-on-year -16.29% +25.98% -9.29%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,481 23,742 35,057
% of contract IT jobs with a recognized job title 92.01% 92.91% 92.84%
Number of daily rates quoted 21,160 15,275 23,477
10th Percentile £306 £300 £270
25th Percentile £412 £409 £410
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £624 £638 £638
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,170 743 2,218
10th Percentile £15.25 £16.01 £13.15
25th Percentile £19.00 £21.48 £16.30
Median hourly rate £35.00 £35.89 £33.78
Median % change year-on-year -2.48% +6.26% -19.20%
75th Percentile £65.00 £65.00 £60.00
90th Percentile £75.00 £76.10 £71.87
UK median hourly rate £34.00 £34.00 £34.08
% change year-on-year - -0.23% -15.93%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 6 March 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 6 March 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 6 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +33 68 £173 +23.21% 14
London -2 49 £208 -37.12% 15
South East -21 45 £208 +3.75% 35
South West -3 27 £160 -70.91% 12
Midlands -38 23 £210 - 23
North of England -54 18 £155 -30.34% 29
West Midlands -34 17 £190 - 14
North West -20 12 £225 +1.12% 5
East Midlands -21 6 £210 - 9
Yorkshire -57 3 £148 - 19
North East - 3 - - 7
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 6 March 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 118 (51.08%) Windows
2 87 (37.66%) Microsoft
3 66 (28.57%) Customer Service
4 65 (28.14%) Degree
5 48 (20.78%) Problem-Solving
6 40 (17.32%) Oracle
7 39 (16.88%) ITIL
8 35 (15.15%) Java
8 35 (15.15%) OO
9 34 (14.72%) Active Directory
9 34 (14.72%) Asset Management
9 34 (14.72%) Linux
9 34 (14.72%) SLA
10 32 (13.85%) Microsoft 365
10 32 (13.85%) Unix
11 31 (13.42%) JavaScript
12 29 (12.55%) Computer Science Degree
13 28 (12.12%) Computer Science
13 28 (12.12%) MySQL
13 28 (12.12%) Relational Database
14 27 (11.69%) Perl
14 27 (11.69%) Python
14 27 (11.69%) Time Management
15 24 (10.39%) Proactive Monitoring
16 23 (9.96%) Azure
16 23 (9.96%) Windows 10
17 21 (9.09%) Process Improvement
18 20 (8.66%) Microsoft Intune
18 20 (8.66%) Security Cleared
19 19 (8.23%) SC Cleared

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (0.87%) Microsoft Exchange
2 1 (0.43%) ArcGIS
2 1 (0.43%) Oracle Spatial
Applications
1 16 (6.93%) Microsoft Office
2 1 (0.43%) Microsoft Excel
Business Applications
1 6 (2.60%) Teamcenter
2 5 (2.16%) Primavera
3 1 (0.43%) Remedy ITSM
Cloud Services
1 32 (13.85%) Microsoft 365
2 23 (9.96%) Azure
3 15 (6.49%) SaaS
4 13 (5.63%) Sauce Labs
5 4 (1.73%) Entra ID
5 4 (1.73%) Power Platform
6 1 (0.43%) AWS
6 1 (0.43%) GCP
6 1 (0.43%) Slack
Communications & Networking
1 18 (7.79%) TCP/IP
2 17 (7.36%) Wireless
3 16 (6.93%) LAN
4 12 (5.19%) WAN
5 7 (3.03%) DNS
6 6 (2.60%) HTTP
6 6 (2.60%) Structured Cabling
6 6 (2.60%) Wireshark
7 5 (2.16%) Internet
8 4 (1.73%) Firewall
8 4 (1.73%) FTP
9 2 (0.87%) Cisco IOS
9 2 (0.87%) DHCP
9 2 (0.87%) RS-232
9 2 (0.87%) VLAN
9 2 (0.87%) VPN
9 2 (0.87%) Wi-Fi
9 2 (0.87%) X.400
Database & Business Intelligence
1 28 (12.12%) MySQL
1 28 (12.12%) Relational Database
2 7 (3.03%) Oracle Database
2 7 (3.03%) Oracle Reports
3 4 (1.73%) Power BI
3 4 (1.73%) SQL Server
4 1 (0.43%) GIS
4 1 (0.43%) MariaDB
4 1 (0.43%) Spatial Data
Development Applications
1 17 (7.36%) Browser DevTools
2 13 (5.63%) Android Studio
2 13 (5.63%) Eclipse
2 13 (5.63%) Xcode
3 4 (1.73%) Firebug
4 3 (1.30%) JIRA
5 2 (0.87%) Fiddler
General
1 109 (47.19%) Social Skills
2 46 (19.91%) Organisational Skills
3 20 (8.66%) Public Sector
4 18 (7.79%) Manufacturing
5 15 (6.49%) Analytical Skills
6 14 (6.06%) Aerospace
7 13 (5.63%) Telecoms
8 7 (3.03%) Aviation
9 6 (2.60%) Banking
9 6 (2.60%) Investment Banking
10 5 (2.16%) Automotive
10 5 (2.16%) Electronics
10 5 (2.16%) Finance
10 5 (2.16%) Marketing
11 4 (1.73%) French Language
11 4 (1.73%) Legal
11 4 (1.73%) Retail
12 2 (0.87%) Military
12 2 (0.87%) Publishing
13 1 (0.43%) Front Office
Libraries, Frameworks & Software Standards
1 17 (7.36%) CSS
2 13 (5.63%) Ajax
2 13 (5.63%) AngularJS
2 13 (5.63%) GraphQL
2 13 (5.63%) React
3 4 (1.73%) HTML
3 4 (1.73%) JDO
3 4 (1.73%) REST
3 4 (1.73%) SOAP
3 4 (1.73%) XML
4 2 (0.87%) Microsoft Graph
4 2 (0.87%) OAuth
5 1 (0.43%) .NET
Miscellaneous
1 16 (6.93%) Onboarding
2 15 (6.49%) Management Information System
2 15 (6.49%) NHS
3 14 (6.06%) CMDB
4 13 (5.63%) Mobile App
5 7 (3.03%) Driving Licence
6 5 (2.16%) Data Centre
7 3 (1.30%) Data Protection Act
8 1 (0.43%) Enterprise Software
8 1 (0.43%) Hedge funds
8 1 (0.43%) Self-Motivation
8 1 (0.43%) Virtual Team
Operating Systems
1 118 (51.08%) Windows
2 34 (14.72%) Linux
3 32 (13.85%) Unix
4 23 (9.96%) Windows 10
5 19 (8.23%) Windows Server
6 16 (6.93%) Android
6 16 (6.93%) Windows 7
7 15 (6.49%) Windows Server 2003
8 12 (5.19%) Windows Server 2016
9 7 (3.03%) AIX
9 7 (3.03%) Mac OS
10 3 (1.30%) Apple iOS
10 3 (1.30%) Windows Server 2012
Processes & Methodologies
1 66 (28.57%) Customer Service
2 48 (20.78%) Problem-Solving
3 39 (16.88%) ITIL
4 35 (15.15%) OO
5 34 (14.72%) Asset Management
6 28 (12.12%) Computer Science
7 27 (11.69%) Time Management
8 24 (10.39%) Proactive Monitoring
9 21 (9.09%) Process Improvement
10 18 (7.79%) OOP
11 17 (7.36%) Incident Management
12 15 (6.49%) User Experience
13 14 (6.06%) Kalman Filter
13 14 (6.06%) Mobile Device Management
14 13 (5.63%) AI
14 13 (5.63%) Mobile Application Development
15 12 (5.19%) Continuous Improvement
16 11 (4.76%) Analytics
16 11 (4.76%) Workflow
17 10 (4.33%) Network Monitoring
Programming Languages
1 35 (15.15%) Java
2 31 (13.42%) JavaScript
3 27 (11.69%) Perl
3 27 (11.69%) Python
4 15 (6.49%) SQL
5 5 (2.16%) PowerShell
5 5 (2.16%) Shell Script
6 1 (0.43%) PL/SQL
Qualifications
1 65 (28.14%) Degree
2 29 (12.55%) Computer Science Degree
3 20 (8.66%) Security Cleared
4 19 (8.23%) SC Cleared
5 13 (5.63%) Microsoft Certification
6 9 (3.90%) MCSE
6 9 (3.90%) Microsoft Certified Professional
7 6 (2.60%) Azure Certification
7 6 (2.60%) ECDL
8 3 (1.30%) HNC
8 3 (1.30%) HND
8 3 (1.30%) Master's Degree
9 2 (0.87%) ITIL Certification
10 1 (0.43%) A+ Certification
10 1 (0.43%) BPSS Clearance
10 1 (0.43%) DBS Check
10 1 (0.43%) MCITP
Quality Assurance & Compliance
1 34 (14.72%) SLA
System Software
1 34 (14.72%) Active Directory
2 1 (0.43%) Hyper-V
2 1 (0.43%) VMware Infrastructure
Systems Management
1 20 (8.66%) Microsoft Intune
2 9 (3.90%) ServiceCenter
3 3 (1.30%) SCCM
4 2 (0.87%) Active Directory Federation Services
4 2 (0.87%) Single Sign-On
5 1 (0.43%) Autotask
5 1 (0.43%) Grafana
5 1 (0.43%) Kubernetes
Vendors
1 87 (37.66%) Microsoft
2 40 (17.32%) Oracle
3 18 (7.79%) ServiceNow
4 14 (6.06%) Apple
5 13 (5.63%) Splunk
6 10 (4.33%) SAP
7 9 (3.90%) Citrix
7 9 (3.90%) Dell
7 9 (3.90%) HP
8 7 (3.03%) IBM
9 6 (2.60%) Siemens
9 6 (2.60%) Twitter
10 3 (1.30%) Cisco
11 2 (0.87%) Okta
11 2 (0.87%) Zscaler
12 1 (0.43%) New Relic
12 1 (0.43%) Progress
12 1 (0.43%) Remedy
12 1 (0.43%) Salesforce
12 1 (0.43%) VMware