Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £207, according to job vacancies posted in the 6 months leading up to 13 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
13 Apr 2026
Same period 2025 Same period 2024
Rank 389 433 384
Rank change year-on-year +44 -49 +215
Contract jobs requiring a Technical Support 198 46 156
As % of all contract jobs in England 0.50% 0.19% 0.42%
As % of the Job Titles category 0.55% 0.20% 0.45%
Number of daily rates quoted 95 32 89
10th Percentile £142 £140 £143
25th Percentile £161 £178 £150
Median daily rate (50th Percentile) £207 £224 £218
Median % change year-on-year -7.59% +2.99% +2.96%
75th Percentile £220 £363 £269
90th Percentile £350 £520 £350
UK median daily rate £207 £233 £218
% change year-on-year -10.86% +6.90% +3.57%
Number of hourly rates quoted 67 4 21
10th Percentile £14.00 £15.27 £12.50
25th Percentile £18.50 £15.31 £15.48
Median hourly rate £20.09 £19.75 £19.05
Median % change year-on-year +1.72% +3.67% -9.76%
75th Percentile £24.69 £25.00 £23.75
90th Percentile £37.50 £26.80 -
UK median hourly rate £21.80 £24.00 £18.39
% change year-on-year -9.17% +30.54% -12.91%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 36,264 22,599 34,610
% of contract IT jobs with a recognized job title 92.34% 92.70% 92.68%
Number of daily rates quoted 22,792 15,123 23,074
10th Percentile £313 £300 £275
25th Percentile £413 £410 £411
Median daily rate (50th Percentile) £508 £525 £525
Median % change year-on-year -3.24% - -4.55%
75th Percentile £619 £638 £643
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.82% -0.98% -2.78%
Number of hourly rates quoted 2,409 853 2,358
10th Percentile £15.50 £14.50 £12.90
25th Percentile £20.50 £20.00 £16.25
Median hourly rate £44.00 £32.50 £34.21
Median % change year-on-year +35.38% -5.00% -21.47%
75th Percentile £67.25 £65.00 £60.00
90th Percentile £78.75 £76.25 £72.33
UK median hourly rate £41.26 £31.50 £35.00
% change year-on-year +30.97% -10.00% -21.40%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 13 April 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 13 April 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 13 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +8 51 £173 +23.21% 13
London -20 50 £208 -48.13% 25
South East -26 37 £208 +18.57% 44
South West -2 30 £160 -70.91% 14
North of England -62 16 £155 -30.34% 32
Midlands -54 13 £210 - 25
North West -37 10 £225 +1.12% 13
West Midlands - 7 £190 - 15
East Midlands -30 6 £210 - 9
North East - 3 - - 4
Yorkshire - 3 £148 - 17
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 13 April 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 99 (50.00%) Windows
2 79 (39.90%) Microsoft
3 61 (30.81%) Customer Service
4 56 (28.28%) Degree
5 47 (23.74%) Problem-Solving
6 36 (18.18%) ITIL
7 33 (16.67%) Active Directory
7 33 (16.67%) Microsoft 365
8 30 (15.15%) Computer Science Degree
8 30 (15.15%) Oracle
9 29 (14.65%) Computer Science
10 28 (14.14%) Azure
11 27 (13.64%) Microsoft Intune
12 26 (13.13%) Linux
12 26 (13.13%) Proactive Monitoring
12 26 (13.13%) SLA
13 22 (11.11%) Java
13 22 (11.11%) OO
13 22 (11.11%) Unix
13 22 (11.11%) Windows 10
14 21 (10.61%) JavaScript
14 21 (10.61%) Time Management
15 20 (10.10%) MySQL
15 20 (10.10%) Python
15 20 (10.10%) Relational Database
16 19 (9.60%) Perl
17 18 (9.09%) Microsoft Office
17 18 (9.09%) Mobile Device Management
18 17 (8.59%) AI
18 17 (8.59%) Process Improvement

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (3.03%) SharePoint
2 1 (0.51%) ArcGIS
2 1 (0.51%) Oracle Spatial
Applications
1 18 (9.09%) Microsoft Office
2 8 (4.04%) Microsoft Excel
3 4 (2.02%) Microsoft PowerPoint
Business Applications
1 6 (3.03%) Teamcenter
2 1 (0.51%) Remedy ITSM
Cloud Services
1 33 (16.67%) Microsoft 365
2 28 (14.14%) Azure
3 8 (4.04%) Entra ID
3 8 (4.04%) SaaS
4 7 (3.54%) Power Platform
4 7 (3.54%) Sauce Labs
5 1 (0.51%) Power Automate
5 1 (0.51%) Slack
Communications & Networking
1 13 (6.57%) TCP/IP
2 8 (4.04%) LAN
3 7 (3.54%) DNS
3 7 (3.54%) WAN
3 7 (3.54%) Wireless
4 4 (2.02%) Firewall
4 4 (2.02%) HTTP
5 3 (1.52%) Internet
6 2 (1.01%) FTP
6 2 (1.01%) HTTPS
6 2 (1.01%) Structured Cabling
6 2 (1.01%) Wireshark
7 1 (0.51%) RS-232
7 1 (0.51%) X.400
Database & Business Intelligence
1 20 (10.10%) MySQL
1 20 (10.10%) Relational Database
2 7 (3.54%) Power BI
3 5 (2.53%) Oracle Database
3 5 (2.53%) Oracle Reports
4 1 (0.51%) GIS
4 1 (0.51%) MariaDB
4 1 (0.51%) Power Query
4 1 (0.51%) PowerPivot
4 1 (0.51%) Spatial Data
4 1 (0.51%) SQL Server
Development Applications
1 9 (4.55%) Browser DevTools
2 7 (3.54%) Android Studio
2 7 (3.54%) Eclipse
2 7 (3.54%) Xcode
3 3 (1.52%) JIRA
4 1 (0.51%) Firebug
General
1 86 (43.43%) Social Skills
2 41 (20.71%) Organisational Skills
3 18 (9.09%) Analytical Skills
4 17 (8.59%) Manufacturing
4 17 (8.59%) Public Sector
5 14 (7.07%) Aerospace
6 9 (4.55%) French Language
6 9 (4.55%) Telecoms
7 8 (4.04%) Banking
7 8 (4.04%) Investment Banking
8 7 (3.54%) Aviation
8 7 (3.54%) Retail
9 5 (2.53%) Electronics
9 5 (2.53%) Finance
9 5 (2.53%) Marketing
10 4 (2.02%) Front Office
10 4 (2.02%) Legal
11 3 (1.52%) Presentation Skills
11 3 (1.52%) Spanish Language
12 2 (1.01%) Military
Libraries, Frameworks & Software Standards
1 8 (4.04%) CSS
2 7 (3.54%) Ajax
2 7 (3.54%) AngularJS
2 7 (3.54%) GraphQL
2 7 (3.54%) React
3 6 (3.03%) JDO
4 2 (1.01%) REST
4 2 (1.01%) SAML
4 2 (1.01%) SOAP
5 1 (0.51%) .NET
5 1 (0.51%) HTML
5 1 (0.51%) OAuth
5 1 (0.51%) XML
Miscellaneous
1 20 (10.10%) Onboarding
2 9 (4.55%) NHS
3 7 (3.54%) Management Information System
3 7 (3.54%) Mobile App
4 4 (2.02%) CMDB
5 3 (1.52%) Data Centre
6 2 (1.01%) Analytical Mindset
6 2 (1.01%) Driving Licence
6 2 (1.01%) Self-Motivation
7 1 (0.51%) Data Protection Act
7 1 (0.51%) Enterprise Software
7 1 (0.51%) Hedge funds
7 1 (0.51%) Virtual Team
Operating Systems
1 99 (50.00%) Windows
2 26 (13.13%) Linux
3 22 (11.11%) Unix
3 22 (11.11%) Windows 10
4 16 (8.08%) Windows 7
5 11 (5.56%) Mac OS
5 11 (5.56%) Windows Server
5 11 (5.56%) Windows Server 2003
6 10 (5.05%) Windows Server 2016
7 7 (3.54%) Android
8 5 (2.53%) AIX
9 2 (1.01%) Apple iOS
10 1 (0.51%) Windows Server 2012
Processes & Methodologies
1 61 (30.81%) Customer Service
2 47 (23.74%) Problem-Solving
3 36 (18.18%) ITIL
4 29 (14.65%) Computer Science
5 26 (13.13%) Proactive Monitoring
6 22 (11.11%) OO
7 21 (10.61%) Time Management
8 18 (9.09%) Mobile Device Management
9 17 (8.59%) AI
9 17 (8.59%) Process Improvement
10 15 (7.58%) Asset Management
11 14 (7.07%) Analytics
11 14 (7.07%) Incident Management
11 14 (7.07%) OOP
12 12 (6.06%) Continuous Improvement
12 12 (6.06%) Customer Experience
12 12 (6.06%) Kalman Filter
13 10 (5.05%) User Experience
14 9 (4.55%) Task Automation
15 8 (4.04%) Collaborative Working
Programming Languages
1 22 (11.11%) Java
2 21 (10.61%) JavaScript
3 20 (10.10%) Python
4 19 (9.60%) Perl
5 17 (8.59%) SQL
6 5 (2.53%) Shell Script
7 4 (2.02%) PowerShell
8 1 (0.51%) Bash
8 1 (0.51%) PL/SQL
Qualifications
1 56 (28.28%) Degree
2 30 (15.15%) Computer Science Degree
3 15 (7.58%) Security Cleared
4 13 (6.57%) SC Cleared
5 10 (5.05%) Microsoft Certification
6 8 (4.04%) Azure Certification
7 7 (3.54%) MCSE
8 6 (3.03%) Microsoft Certified Professional
9 3 (1.52%) Master's Degree
10 2 (1.01%) BPSS Clearance
10 2 (1.01%) ECDL
11 1 (0.51%) DBS Check
11 1 (0.51%) HNC
11 1 (0.51%) HND
11 1 (0.51%) ITIL Certification
11 1 (0.51%) MCITP
Quality Assurance & Compliance
1 26 (13.13%) SLA
System Software
1 33 (16.67%) Active Directory
2 1 (0.51%) Hyper-V
2 1 (0.51%) VMware Infrastructure
Systems Management
1 27 (13.64%) Microsoft Intune
2 9 (4.55%) ServiceCenter
3 3 (1.52%) SCCM
4 2 (1.01%) Single Sign-On
5 1 (0.51%) Autotask
5 1 (0.51%) Grafana
5 1 (0.51%) Kubernetes
Vendors
1 79 (39.90%) Microsoft
2 30 (15.15%) Oracle
3 14 (7.07%) Apple
4 13 (6.57%) ServiceNow
5 10 (5.05%) SAP
6 9 (4.55%) Dell
6 9 (4.55%) HP
7 7 (3.54%) Splunk
8 6 (3.03%) Siemens
9 5 (2.53%) Citrix
9 5 (2.53%) IBM
10 2 (1.01%) Okta
11 1 (0.51%) Blue Coat
11 1 (0.51%) Cisco
11 1 (0.51%) Netskope
11 1 (0.51%) Progress
11 1 (0.51%) Remedy
11 1 (0.51%) Salesforce
11 1 (0.51%) VMware
11 1 (0.51%) Zscaler