Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £197, according to job vacancies posted in the 6 months leading up to 23 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
23 Jun 2026
Same period 2025 Same period 2024
Rank 391 404 388
Rank change year-on-year +13 -16 +164
Contract jobs requiring a Technical Support 217 77 165
As % of all contract jobs in England 0.50% 0.31% 0.44%
As % of the Job Titles category 0.54% 0.33% 0.47%
Number of daily rates quoted 84 37 79
10th Percentile £150 £139 £143
25th Percentile £161 £153 £154
Median daily rate (50th Percentile) £197 £250 £205
Median % change year-on-year -21.30% +21.95% -14.58%
75th Percentile £214 £294 £323
90th Percentile £350 £500 £365
UK median daily rate £197 £250 £205
% change year-on-year -21.30% +21.95% -6.82%
Number of hourly rates quoted 51 12 27
10th Percentile £15.93 £15.33 £11.83
25th Percentile £18.50 £21.09 £12.50
Median hourly rate £20.09 £24.00 £15.85
Median % change year-on-year -16.29% +51.42% -32.87%
75th Percentile £28.74 £28.69 £22.88
90th Percentile £37.50 £31.16 £25.85
UK median hourly rate £20.09 £24.00 £15.67
% change year-on-year -16.29% +53.21% -39.75%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 40,014 23,037 34,822
% of contract IT jobs with a recognized job title 92.34% 92.23% 92.87%
Number of daily rates quoted 24,629 15,128 22,693
10th Percentile £325 £293 £290
25th Percentile £416 £405 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £633 £638
90th Percentile £735 £750 £750
UK median daily rate £518 £500 £525
% change year-on-year +3.50% -4.76% -2.33%
Number of hourly rates quoted 2,831 1,043 2,688
10th Percentile £15.99 £14.00 £12.86
25th Percentile £21.93 £18.13 £16.58
Median hourly rate £45.00 £29.00 £39.53
Median % change year-on-year +55.17% -26.63% -10.17%
75th Percentile £67.60 £58.72 £63.75
90th Percentile £80.00 £75.00 £74.39
UK median hourly rate £43.25 £27.38 £37.50
% change year-on-year +57.99% -27.00% -14.77%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 23 June 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 23 June 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 23 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -5 68 £208 +33.87% 21
East of England +11 49 £173 +23.21% 8
London -58 41 £196 -24.62% 9
South West -10 34 £160 -39.05% 11
North of England -64 23 £225 +8.43% 13
North West -28 20 £225 +2.27% 9
North East - 3 - - 1
Midlands -54 2 - - 27
West Midlands -57 2 - - 18
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 23 June 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 82 (37.79%) Windows
2 79 (36.41%) Problem-Solving
3 60 (27.65%) Microsoft
4 59 (27.19%) Customer Service
5 57 (26.27%) Degree
6 32 (14.75%) Azure
7 30 (13.82%) ITIL
8 28 (12.90%) Active Directory
8 28 (12.90%) Customer Experience
9 27 (12.44%) Time Management
10 26 (11.98%) Computer Science
10 26 (11.98%) Computer Science Degree
10 26 (11.98%) Microsoft 365
11 25 (11.52%) SQL
12 24 (11.06%) Continuous Improvement
13 23 (10.60%) Linux
14 22 (10.14%) Proactive Monitoring
15 21 (9.68%) Microsoft Intune
16 20 (9.22%) SLA
17 19 (8.76%) Oracle
18 18 (8.29%) Microsoft Office
18 18 (8.29%) Unix
19 17 (7.83%) Agile
19 17 (7.83%) Microsoft Certification
19 17 (7.83%) Windows 10
20 16 (7.37%) AI
20 16 (7.37%) Analytics
20 16 (7.37%) Mobile Device Management
21 15 (6.91%) JavaScript
22 14 (6.45%) Incident Management

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (3.23%) SharePoint
2 1 (0.46%) ArcGIS
2 1 (0.46%) Oracle Spatial
Applications
1 18 (8.29%) Microsoft Office
2 11 (5.07%) Microsoft Excel
3 6 (2.76%) Microsoft PowerPoint
Business Applications
1 6 (2.76%) Teamcenter
2 1 (0.46%) Remedy ITSM
Cloud Services
1 32 (14.75%) Azure
2 26 (11.98%) Microsoft 365
3 10 (4.61%) Entra ID
3 10 (4.61%) SaaS
4 9 (4.15%) Power Platform
5 5 (2.30%) GCP
6 4 (1.84%) AWS
7 3 (1.38%) Sauce Labs
8 2 (0.92%) Power Automate
9 1 (0.46%) Salesforce Sales Cloud
9 1 (0.46%) Salesforce Service Cloud
Communications & Networking
1 13 (5.99%) TCP/IP
2 7 (3.23%) DNS
3 6 (2.76%) Internet
3 6 (2.76%) LAN
4 5 (2.30%) WAN
5 4 (1.84%) HTTP
6 3 (1.38%) Firewall
7 2 (0.92%) FTP
7 2 (0.92%) HTTPS
7 2 (0.92%) Wireshark
8 1 (0.46%) Network Security
8 1 (0.46%) RS-232
8 1 (0.46%) Wi-Fi
8 1 (0.46%) X.400
Database & Business Intelligence
1 11 (5.07%) MySQL
1 11 (5.07%) Relational Database
2 9 (4.15%) Power BI
3 2 (0.92%) Ataccama
3 2 (0.92%) MariaDB
3 2 (0.92%) PostgreSQL
3 2 (0.92%) Power Query
3 2 (0.92%) PowerPivot
3 2 (0.92%) SQL Server
4 1 (0.46%) GIS
4 1 (0.46%) Oracle Database
4 1 (0.46%) Oracle Reports
4 1 (0.46%) Spatial Data
Development Applications
1 6 (2.76%) Browser DevTools
2 3 (1.38%) Android Studio
2 3 (1.38%) Eclipse
2 3 (1.38%) Xcode
3 2 (0.92%) Firebug
3 2 (0.92%) JIRA
General
1 70 (32.26%) Social Skills
2 37 (17.05%) Analytical Skills
3 31 (14.29%) Organisational Skills
4 22 (10.14%) Retail
5 21 (9.68%) French Language
6 16 (7.37%) Spanish Language
7 15 (6.91%) Aerospace
7 15 (6.91%) Manufacturing
8 14 (6.45%) Telecoms
9 12 (5.53%) Public Sector
10 11 (5.07%) Law
11 8 (3.69%) Banking
11 8 (3.69%) Investment Banking
11 8 (3.69%) Local Government
12 7 (3.23%) Aviation
13 5 (2.30%) Front Office
13 5 (2.30%) Military
14 3 (1.38%) Presentation Skills
15 2 (0.92%) Automotive
15 2 (0.92%) Legal
Libraries, Frameworks & Software Standards
1 12 (5.53%) ONVIF
2 7 (3.23%) JDO
3 5 (2.30%) CSS
4 3 (1.38%) Ajax
4 3 (1.38%) AngularJS
4 3 (1.38%) GraphQL
4 3 (1.38%) LDAP
4 3 (1.38%) React
4 3 (1.38%) Web Services
5 2 (0.92%) HTML
5 2 (0.92%) REST
5 2 (0.92%) SAML
5 2 (0.92%) SOAP
5 2 (0.92%) XML
6 1 (0.46%) .NET
6 1 (0.46%) Lightning Web Components
6 1 (0.46%) OAuth
Miscellaneous
1 18 (8.29%) Onboarding
2 12 (5.53%) Video\Live Streaming
3 6 (2.76%) Management Information System
4 5 (2.30%) Data Centre
4 5 (2.30%) NHS
5 3 (1.38%) Mobile App
5 3 (1.38%) Self-Motivation
6 2 (0.92%) Analytical Mindset
7 1 (0.46%) CMDB
7 1 (0.46%) Data Protection Act
7 1 (0.46%) Enterprise Software
7 1 (0.46%) Hybrid Cloud
7 1 (0.46%) Product Ownership
7 1 (0.46%) Public Cloud
7 1 (0.46%) Video Conferencing
7 1 (0.46%) Virtual Team
Operating Systems
1 82 (37.79%) Windows
2 23 (10.60%) Linux
3 18 (8.29%) Unix
4 17 (7.83%) Windows 10
5 11 (5.07%) Windows 7
6 9 (4.15%) Mac OS
6 9 (4.15%) Windows Server
7 6 (2.76%) Windows Server 2003
7 6 (2.76%) Windows Server 2016
8 4 (1.84%) Android
9 1 (0.46%) AIX
Processes & Methodologies
1 79 (36.41%) Problem-Solving
2 59 (27.19%) Customer Service
3 30 (13.82%) ITIL
4 28 (12.90%) Customer Experience
5 27 (12.44%) Time Management
6 26 (11.98%) Computer Science
7 24 (11.06%) Continuous Improvement
8 22 (10.14%) Proactive Monitoring
9 17 (7.83%) Agile
10 16 (7.37%) AI
10 16 (7.37%) Analytics
10 16 (7.37%) Mobile Device Management
11 14 (6.45%) Incident Management
12 13 (5.99%) OO
13 12 (5.53%) CRM
14 11 (5.07%) OOP
14 11 (5.07%) Process Improvement
15 10 (4.61%) Task Automation
16 8 (3.69%) Knowledge Transfer
17 7 (3.23%) Kalman Filter
Programming Languages
1 25 (11.52%) SQL
2 15 (6.91%) JavaScript
3 12 (5.53%) Java
4 10 (4.61%) Python
5 9 (4.15%) Perl
5 9 (4.15%) Shell Script
6 2 (0.92%) PowerShell
7 1 (0.46%) Apex Code
7 1 (0.46%) Bash
7 1 (0.46%) PL/SQL
7 1 (0.46%) SOQL
Qualifications
1 57 (26.27%) Degree
2 26 (11.98%) Computer Science Degree
3 17 (7.83%) Microsoft Certification
4 12 (5.53%) A+ Certification
4 12 (5.53%) CCNA
4 12 (5.53%) Cisco Certification
4 12 (5.53%) MCSA
5 10 (4.61%) Security Cleared
6 8 (3.69%) Azure Certification
7 7 (3.23%) SC Cleared
8 5 (2.30%) MCSE
8 5 (2.30%) Microsoft Certified Professional
9 3 (1.38%) BPSS Clearance
10 1 (0.46%) DBS Check
Quality Assurance & Compliance
1 20 (9.22%) SLA
2 2 (0.92%) PMO
System Software
1 28 (12.90%) Active Directory
Systems Management
1 21 (9.68%) Microsoft Intune
2 8 (3.69%) ServiceCenter
3 5 (2.30%) Single Sign-On
4 1 (0.46%) AirWatch
4 1 (0.46%) Autotask
4 1 (0.46%) Jamf Pro
4 1 (0.46%) Kubernetes
4 1 (0.46%) SCCM
Vendors
1 60 (27.65%) Microsoft
2 19 (8.76%) Oracle
3 9 (4.15%) Apple
4 8 (3.69%) Dell
4 8 (3.69%) HP
4 8 (3.69%) ServiceNow
5 6 (2.76%) Siemens
6 5 (2.30%) Motorola
7 3 (1.38%) Okta
7 3 (1.38%) Splunk
8 1 (0.46%) Blue Coat
8 1 (0.46%) Citrix
8 1 (0.46%) IBM
8 1 (0.46%) MuleSoft
8 1 (0.46%) Netskope
8 1 (0.46%) Progress
8 1 (0.46%) Remedy
8 1 (0.46%) Salesforce
8 1 (0.46%) SAP
8 1 (0.46%) Zscaler