Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 27 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
27 Feb 2026
Same period 2025 Same period 2024
Rank 345 423 399
Rank change year-on-year +78 -24 +213
Contract jobs requiring a Technical Support 233 61 158
As % of all contract jobs in England 0.66% 0.24% 0.42%
As % of the Job Titles category 0.72% 0.26% 0.45%
Number of daily rates quoted 108 35 91
10th Percentile £140 £157 £148
25th Percentile £162 £200 £169
Median daily rate (50th Percentile) £208 £210 £250
Median % change year-on-year -1.19% -16.00% -9.09%
75th Percentile £215 £258 £326
90th Percentile £315 £500 £350
UK median daily rate £208 £210 £250
% change year-on-year -1.19% -16.00% -8.26%
Number of hourly rates quoted 79 6 17
10th Percentile £13.50 £15.29 £14.22
25th Percentile £15.50 £16.69 £15.85
Median hourly rate £18.50 £22.75 £19.05
Median % change year-on-year -18.68% +19.42% -9.29%
75th Percentile £23.51 £43.06 £23.75
90th Percentile £30.00 £48.75 -
UK median hourly rate £20.09 £24.00 £19.05
% change year-on-year -16.29% +25.98% -9.29%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 32,563 23,895 34,861
% of contract IT jobs with a recognized job title 91.89% 92.95% 92.89%
Number of daily rates quoted 20,678 15,176 23,386
10th Percentile £306 £300 £270
25th Percentile £411 £409 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £625 £638 £640
90th Percentile £725 £750 £748
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,085 729 2,154
10th Percentile £15.18 £16.25 £13.23
25th Percentile £19.00 £22.00 £16.30
Median hourly rate £35.00 £36.00 £34.52
Median % change year-on-year -2.78% +4.30% -13.71%
75th Percentile £65.00 £65.00 £60.00
90th Percentile £75.00 £75.30 £71.89
UK median hourly rate £33.50 £34.31 £35.00
% change year-on-year -2.35% -1.99% -12.50%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 27 February 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 27 February 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 27 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +31 68 £173 +23.21% 9
London -6 52 £208 -20.19% 17
South East -10 46 £208 +1.22% 31
South West -2 26 £160 -70.91% 4
Midlands -33 23 £210 - 21
West Midlands -30 17 £190 - 12
North of England -55 17 £155 -29.55% 23
North West -24 11 £225 +2.27% 7
East Midlands -23 6 £210 - 9
Yorkshire -63 3 £148 - 12
North East - 3 - - 6
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 27 February 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 121 (51.93%) Windows
2 88 (37.77%) Microsoft
3 67 (28.76%) Customer Service
4 66 (28.33%) Degree
5 49 (21.03%) Problem-Solving
6 41 (17.60%) Oracle
7 39 (16.74%) ITIL
8 37 (15.88%) Java
8 37 (15.88%) OO
9 35 (15.02%) Asset Management
9 35 (15.02%) Linux
9 35 (15.02%) SLA
10 34 (14.59%) Active Directory
10 34 (14.59%) Unix
11 33 (14.16%) Microsoft 365
12 32 (13.73%) JavaScript
13 30 (12.88%) Computer Science Degree
14 29 (12.45%) Computer Science
14 29 (12.45%) MySQL
14 29 (12.45%) Relational Database
15 28 (12.02%) Perl
15 28 (12.02%) Python
16 27 (11.59%) Time Management
17 24 (10.30%) Proactive Monitoring
18 23 (9.87%) Azure
18 23 (9.87%) Process Improvement
18 23 (9.87%) Windows 10
19 20 (8.58%) Microsoft Intune
19 20 (8.58%) OOP
19 20 (8.58%) Security Cleared

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (0.86%) Microsoft Exchange
2 1 (0.43%) ArcGIS
2 1 (0.43%) Oracle Spatial
Applications
1 16 (6.87%) Microsoft Office
2 1 (0.43%) Microsoft Excel
Business Applications
1 6 (2.58%) Teamcenter
2 5 (2.15%) Primavera
3 1 (0.43%) Remedy ITSM
Cloud Services
1 33 (14.16%) Microsoft 365
2 23 (9.87%) Azure
3 15 (6.44%) SaaS
4 13 (5.58%) Sauce Labs
5 4 (1.72%) Entra ID
5 4 (1.72%) Power Platform
6 1 (0.43%) AWS
6 1 (0.43%) GCP
6 1 (0.43%) Slack
Communications & Networking
1 18 (7.73%) TCP/IP
2 17 (7.30%) Wireless
3 16 (6.87%) LAN
4 12 (5.15%) WAN
5 7 (3.00%) DNS
5 7 (3.00%) HTTP
5 7 (3.00%) Wireshark
6 6 (2.58%) Structured Cabling
7 5 (2.15%) FTP
7 5 (2.15%) Internet
8 4 (1.72%) Firewall
9 2 (0.86%) Cisco IOS
9 2 (0.86%) DHCP
9 2 (0.86%) RS-232
9 2 (0.86%) VLAN
9 2 (0.86%) VPN
9 2 (0.86%) Wi-Fi
9 2 (0.86%) X.400
Database & Business Intelligence
1 29 (12.45%) MySQL
1 29 (12.45%) Relational Database
2 7 (3.00%) Oracle Database
2 7 (3.00%) Oracle Reports
3 4 (1.72%) Power BI
3 4 (1.72%) SQL Server
4 1 (0.43%) GIS
4 1 (0.43%) MariaDB
4 1 (0.43%) Spatial Data
Development Applications
1 17 (7.30%) Browser DevTools
2 13 (5.58%) Android Studio
2 13 (5.58%) Eclipse
2 13 (5.58%) Xcode
3 4 (1.72%) Firebug
3 4 (1.72%) JIRA
4 2 (0.86%) Fiddler
General
1 111 (47.64%) Social Skills
2 46 (19.74%) Organisational Skills
3 20 (8.58%) Public Sector
4 17 (7.30%) Manufacturing
5 16 (6.87%) Analytical Skills
6 14 (6.01%) Telecoms
7 13 (5.58%) Aerospace
8 7 (3.00%) Aviation
9 6 (2.58%) Banking
9 6 (2.58%) Investment Banking
10 5 (2.15%) Automotive
10 5 (2.15%) Electronics
10 5 (2.15%) Finance
10 5 (2.15%) Marketing
11 4 (1.72%) French Language
11 4 (1.72%) Legal
11 4 (1.72%) Retail
12 2 (0.86%) Military
12 2 (0.86%) Publishing
13 1 (0.43%) Front Office
Libraries, Frameworks & Software Standards
1 17 (7.30%) CSS
2 13 (5.58%) Ajax
2 13 (5.58%) AngularJS
2 13 (5.58%) GraphQL
2 13 (5.58%) React
3 5 (2.15%) REST
3 5 (2.15%) SOAP
4 4 (1.72%) HTML
4 4 (1.72%) JDO
4 4 (1.72%) XML
5 2 (0.86%) Microsoft Graph
5 2 (0.86%) OAuth
6 1 (0.43%) .NET
6 1 (0.43%) RSS
Miscellaneous
1 17 (7.30%) Onboarding
2 15 (6.44%) Management Information System
2 15 (6.44%) NHS
3 14 (6.01%) CMDB
4 13 (5.58%) Mobile App
5 7 (3.00%) Driving Licence
6 5 (2.15%) Data Centre
7 3 (1.29%) Data Protection Act
8 1 (0.43%) CCTV
8 1 (0.43%) Enterprise Software
8 1 (0.43%) Hedge funds
8 1 (0.43%) Self-Motivation
8 1 (0.43%) Virtual Team
Operating Systems
1 121 (51.93%) Windows
2 35 (15.02%) Linux
3 34 (14.59%) Unix
4 23 (9.87%) Windows 10
5 19 (8.15%) Windows Server
6 16 (6.87%) Android
6 16 (6.87%) Windows 7
7 15 (6.44%) Windows Server 2003
8 12 (5.15%) Windows Server 2016
9 7 (3.00%) AIX
9 7 (3.00%) Mac OS
10 3 (1.29%) Apple iOS
10 3 (1.29%) Windows Server 2012
Processes & Methodologies
1 67 (28.76%) Customer Service
2 49 (21.03%) Problem-Solving
3 39 (16.74%) ITIL
4 37 (15.88%) OO
5 35 (15.02%) Asset Management
6 29 (12.45%) Computer Science
7 27 (11.59%) Time Management
8 24 (10.30%) Proactive Monitoring
9 23 (9.87%) Process Improvement
10 20 (8.58%) OOP
11 19 (8.15%) Incident Management
12 15 (6.44%) User Experience
13 14 (6.01%) Kalman Filter
13 14 (6.01%) Mobile Device Management
14 13 (5.58%) AI
14 13 (5.58%) Mobile Application Development
15 12 (5.15%) Continuous Improvement
16 11 (4.72%) Analytics
16 11 (4.72%) Workflow
17 10 (4.29%) Stakeholder Management
Programming Languages
1 37 (15.88%) Java
2 32 (13.73%) JavaScript
3 28 (12.02%) Perl
3 28 (12.02%) Python
4 16 (6.87%) SQL
5 5 (2.15%) PowerShell
5 5 (2.15%) Shell Script
6 1 (0.43%) PL/SQL
Qualifications
1 66 (28.33%) Degree
2 30 (12.88%) Computer Science Degree
3 20 (8.58%) Security Cleared
4 19 (8.15%) SC Cleared
5 13 (5.58%) Microsoft Certification
6 9 (3.86%) MCSE
6 9 (3.86%) Microsoft Certified Professional
7 6 (2.58%) Azure Certification
7 6 (2.58%) ECDL
8 3 (1.29%) HNC
8 3 (1.29%) HND
8 3 (1.29%) Master's Degree
9 2 (0.86%) ITIL Certification
10 1 (0.43%) A+ Certification
10 1 (0.43%) BPSS Clearance
10 1 (0.43%) DBS Check
10 1 (0.43%) MCITP
Quality Assurance & Compliance
1 35 (15.02%) SLA
System Software
1 34 (14.59%) Active Directory
2 1 (0.43%) Hyper-V
2 1 (0.43%) VMware Infrastructure
Systems Management
1 20 (8.58%) Microsoft Intune
2 9 (3.86%) ServiceCenter
3 3 (1.29%) SCCM
4 2 (0.86%) Active Directory Federation Services
4 2 (0.86%) Single Sign-On
5 1 (0.43%) Autotask
5 1 (0.43%) Grafana
5 1 (0.43%) Kubernetes
Vendors
1 88 (37.77%) Microsoft
2 41 (17.60%) Oracle
3 20 (8.58%) ServiceNow
4 14 (6.01%) Apple
5 13 (5.58%) Splunk
6 10 (4.29%) SAP
7 9 (3.86%) Citrix
7 9 (3.86%) Dell
7 9 (3.86%) HP
8 7 (3.00%) IBM
9 6 (2.58%) Siemens
9 6 (2.58%) Twitter
10 3 (1.29%) Cisco
11 2 (0.86%) Okta
11 2 (0.86%) Zscaler
12 1 (0.43%) New Relic
12 1 (0.43%) Progress
12 1 (0.43%) Remedy
12 1 (0.43%) Salesforce
12 1 (0.43%) VMware