Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £204, according to job vacancies posted in the 6 months leading up to 15 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
15 Aug 2026
Same period 2025 Same period 2024
Rank 467 376 402
Rank change year-on-year -91 +26 +94
Contract jobs requiring a Technical Support 159 129 126
As % of all contract jobs in England 0.35% 0.47% 0.38%
As % of the Job Titles category 0.38% 0.51% 0.41%
Number of daily rates quoted 54 64 80
10th Percentile £150 £140 £143
25th Percentile £153 £169 £168
Median daily rate (50th Percentile) £204 £208 £205
Median % change year-on-year -1.93% +1.22% -16.33%
75th Percentile £264 £275 £241
90th Percentile £375 £374 £469
UK median daily rate £207 £208 £205
% change year-on-year -0.24% +1.22% -13.18%
Number of hourly rates quoted 33 25 14
10th Percentile - £17.53 £11.83
25th Percentile £15.93 £23.00 £12.00
Median hourly rate £21.00 £25.15 £13.00
Median % change year-on-year -16.50% +93.46% -50.00%
75th Percentile £23.50 £30.99 £13.50
90th Percentile £37.50 £31.20 £34.60
UK median hourly rate £21.00 £25.15 £13.00
% change year-on-year -16.50% +93.46% -50.48%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 42,382 25,355 30,894
% of contract IT jobs with a recognized job title 92.50% 91.59% 92.88%
Number of daily rates quoted 25,645 16,377 20,264
10th Percentile £325 £285 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £626 £625 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -1.87%
Number of hourly rates quoted 3,188 1,341 1,792
10th Percentile £15.25 £13.50 £14.25
25th Percentile £21.25 £17.48 £21.25
Median hourly rate £42.50 £25.30 £45.00
Median % change year-on-year +67.98% -43.78% +7.14%
75th Percentile £68.00 £55.00 £65.01
90th Percentile £80.00 £75.00 £75.00
UK median hourly rate £42.00 £25.15 £43.00
% change year-on-year +67.00% -41.51% +2.00%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 15 August 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 15 August 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 15 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -37 60 £208 - 43
London -74 32 £275 +5.77% 24
East of England -18 25 £158 -7.89% 17
South West -42 20 £160 -39.05% 14
North of England -66 19 £433 +198.28% 31
North West -43 17 - - 9
West Midlands -45 3 - - 12
Midlands -53 3 - - 32
Yorkshire -49 2 £433 +198.28% 19
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 15 August 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 62 (38.99%) Problem-Solving
2 50 (31.45%) Windows
3 43 (27.04%) Microsoft
4 37 (23.27%) Customer Service
4 37 (23.27%) Degree
5 26 (16.35%) Customer Experience
6 24 (15.09%) Azure
6 24 (15.09%) Continuous Improvement
7 22 (13.84%) A+ Certification
7 22 (13.84%) SQL
8 18 (11.32%) Time Management
9 17 (10.69%) Agile
10 16 (10.06%) Microsoft Office
10 16 (10.06%) ServiceNow
11 15 (9.43%) Active Directory
11 15 (9.43%) Linux
12 14 (8.81%) Microsoft 365
13 13 (8.18%) CCNA
13 13 (8.18%) Cisco Certification
13 13 (8.18%) CRM
13 13 (8.18%) Inventory Management
13 13 (8.18%) ITIL
13 13 (8.18%) MCSA
13 13 (8.18%) Microsoft Certification
13 13 (8.18%) ONVIF
13 13 (8.18%) Security Cleared
14 12 (7.55%) Asset Management
14 12 (7.55%) Microsoft Excel
14 12 (7.55%) Ticket Management
15 11 (6.92%) BPSS Clearance

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (6.92%) SharePoint
2 1 (0.63%) Confluence
Applications
1 16 (10.06%) Microsoft Office
2 12 (7.55%) Microsoft Excel
3 7 (4.40%) Microsoft PowerPoint
4 1 (0.63%) MS Visio
Business Applications
1 1 (0.63%) Teamcenter
Cloud Services
1 24 (15.09%) Azure
2 14 (8.81%) Microsoft 365
3 10 (6.29%) Entra ID
3 10 (6.29%) SaaS
4 9 (5.66%) Power Platform
5 5 (3.14%) GCP
6 4 (2.52%) AWS
7 3 (1.89%) Sauce Labs
8 2 (1.26%) Power Automate
9 1 (0.63%) Google Workspace
9 1 (0.63%) Salesforce Sales Cloud
9 1 (0.63%) Salesforce Service Cloud
Communications & Networking
1 10 (6.29%) WebEx
2 7 (4.40%) TCP/IP
3 6 (3.77%) Internet
4 2 (1.26%) DNS
4 2 (1.26%) HTTP
4 2 (1.26%) HTTPS
5 1 (0.63%) Kerberos
5 1 (0.63%) Network Security
5 1 (0.63%) Wi-Fi
5 1 (0.63%) Wireless
Database & Business Intelligence
1 9 (5.66%) Power BI
2 7 (4.40%) MySQL
2 7 (4.40%) Relational Database
3 3 (1.89%) SQL Server
4 2 (1.26%) Ataccama
4 2 (1.26%) MariaDB
4 2 (1.26%) PostgreSQL
4 2 (1.26%) Power Query
4 2 (1.26%) PowerPivot
Development Applications
1 6 (3.77%) Browser DevTools
2 3 (1.89%) Android Studio
2 3 (1.89%) Eclipse
2 3 (1.89%) Xcode
3 2 (1.26%) Firebug
General
1 62 (38.99%) Social Skills
2 28 (17.61%) Analytical Skills
3 23 (14.47%) French Language
4 19 (11.95%) Retail
5 16 (10.06%) Spanish Language
6 13 (8.18%) Telecoms
7 12 (7.55%) Law
8 9 (5.66%) Manufacturing
8 9 (5.66%) Organisational Skills
9 8 (5.03%) Local Government
10 5 (3.14%) Aerospace
10 5 (3.14%) Banking
10 5 (3.14%) Military
11 4 (2.52%) Front Office
11 4 (2.52%) Investment Banking
12 3 (1.89%) Presentation Skills
13 2 (1.26%) Automotive
13 2 (1.26%) Inclusion and Diversity
14 1 (0.63%) Finance
14 1 (0.63%) Legal
Libraries, Frameworks & Software Standards
1 13 (8.18%) ONVIF
2 7 (4.40%) JDO
3 5 (3.14%) CSS
4 4 (2.52%) LDAP
5 3 (1.89%) Ajax
5 3 (1.89%) AngularJS
5 3 (1.89%) GraphQL
5 3 (1.89%) React
5 3 (1.89%) Web Services
6 2 (1.26%) HTML
6 2 (1.26%) SAML
6 2 (1.26%) XML
7 1 (0.63%) .NET
7 1 (0.63%) Lightning Web Components
7 1 (0.63%) OAuth
Miscellaneous
1 13 (8.18%) Video\Live Streaming
2 12 (7.55%) Video Conferencing
3 9 (5.66%) Web Conferencing
4 5 (3.14%) Data Centre
4 5 (3.14%) Onboarding
5 4 (2.52%) Self-Motivation
6 3 (1.89%) Management Information System
6 3 (1.89%) Mobile App
7 2 (1.26%) Analytical Mindset
7 2 (1.26%) iPhone
8 1 (0.63%) CCTV
8 1 (0.63%) CMDB
8 1 (0.63%) Digital Wallet
8 1 (0.63%) Enterprise Software
8 1 (0.63%) Hybrid Cloud
8 1 (0.63%) Product Ownership
8 1 (0.63%) Public Cloud
8 1 (0.63%) Virtual Team
Operating Systems
1 50 (31.45%) Windows
2 15 (9.43%) Linux
3 11 (6.92%) Unix
4 7 (4.40%) Windows 10
5 6 (3.77%) Android
5 6 (3.77%) Mac OS
6 3 (1.89%) Windows 7
7 1 (0.63%) Apple iOS
7 1 (0.63%) Windows Server
Processes & Methodologies
1 62 (38.99%) Problem-Solving
2 37 (23.27%) Customer Service
3 26 (16.35%) Customer Experience
4 24 (15.09%) Continuous Improvement
5 18 (11.32%) Time Management
6 17 (10.69%) Agile
7 13 (8.18%) CRM
7 13 (8.18%) Inventory Management
7 13 (8.18%) ITIL
8 12 (7.55%) Asset Management
8 12 (7.55%) Ticket Management
9 11 (6.92%) ITSM
10 10 (6.29%) Computer Science
11 9 (5.66%) Incident Management
11 9 (5.66%) Knowledge Transfer
12 8 (5.03%) Inventory Control
13 7 (4.40%) OO
13 7 (4.40%) Root Cause Analysis
13 7 (4.40%) Task Automation
14 5 (3.14%) OOP
Programming Languages
1 22 (13.84%) SQL
2 11 (6.92%) JavaScript
3 6 (3.77%) Python
4 5 (3.14%) Java
4 5 (3.14%) Perl
4 5 (3.14%) Shell Script
5 2 (1.26%) T-SQL
6 1 (0.63%) Apex Code
6 1 (0.63%) Bash
6 1 (0.63%) C#
6 1 (0.63%) PowerShell
6 1 (0.63%) SOQL
Qualifications
1 37 (23.27%) Degree
2 22 (13.84%) A+ Certification
3 13 (8.18%) CCNA
3 13 (8.18%) Cisco Certification
3 13 (8.18%) MCSA
3 13 (8.18%) Microsoft Certification
3 13 (8.18%) Security Cleared
4 11 (6.92%) BPSS Clearance
5 10 (6.29%) Computer Science Degree
6 5 (3.14%) Azure Certification
7 3 (1.89%) SC Cleared
Quality Assurance & Compliance
1 9 (5.66%) SLA
2 2 (1.26%) PMO
System Software
1 15 (9.43%) Active Directory
Systems Management
1 7 (4.40%) Microsoft Intune
2 5 (3.14%) Single Sign-On
3 1 (0.63%) AirWatch
3 1 (0.63%) Autotask
3 1 (0.63%) Forefront Identity Manager
3 1 (0.63%) Jamf Pro
3 1 (0.63%) SCCM
3 1 (0.63%) ServiceCenter
Vendors
1 43 (27.04%) Microsoft
2 16 (10.06%) ServiceNow
3 10 (6.29%) Oracle
4 5 (3.14%) Motorola
5 3 (1.89%) Okta
5 3 (1.89%) Splunk
6 2 (1.26%) Apple
6 2 (1.26%) Google
7 1 (0.63%) Blue Coat
7 1 (0.63%) Dell
7 1 (0.63%) HP
7 1 (0.63%) MuleSoft
7 1 (0.63%) Netskope
7 1 (0.63%) Salesforce
7 1 (0.63%) Siemens
7 1 (0.63%) Zscaler