Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 27 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
27 Oct 2025
Same period 2024 Same period 2023
Rank 321 387 441
Rank change year-on-year +66 +54 +205
Contract jobs requiring a Technical Support 203 114 150
As % of all contract jobs in England 0.71% 0.37% 0.37%
As % of the Job Titles category 0.78% 0.39% 0.40%
Number of daily rates quoted 93 57 121
10th Percentile £140 £179 £148
25th Percentile £171 £203 £200
Median daily rate (50th Percentile) £208 £205 £250
Median % change year-on-year +1.22% -18.00% -9.09%
75th Percentile £238 £265 £315
90th Percentile £293 £469 £585
UK median daily rate £208 £205 £250
% change year-on-year +1.22% -18.00% -9.09%
Number of hourly rates quoted 52 14 5
10th Percentile £13.50 £11.83 £12.90
25th Percentile £14.00 £13.00 £15.75
Median hourly rate £18.23 £14.05 £17.72
Median % change year-on-year +29.72% -20.71% -
75th Percentile £25.15 £25.06 £26.00
90th Percentile £30.99 £46.13 £29.45
UK median hourly rate £18.23 £14.05 £21.86
% change year-on-year +29.72% -35.73% -

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 26,022 28,980 37,943
% of contract IT jobs with a recognized job title 91.11% 92.99% 93.81%
Number of daily rates quoted 16,702 17,689 26,414
10th Percentile £280 £300 £300
25th Percentile £403 £413 £419
Median daily rate (50th Percentile) £510 £525 £539
Median % change year-on-year -2.86% -2.60% -2.00%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,501 1,127 1,418
10th Percentile £14.00 £15.10 £15.21
25th Percentile £17.38 £21.25 £19.06
Median hourly rate £25.15 £42.50 £45.00
Median % change year-on-year -40.82% -5.56% +55.17%
75th Percentile £50.00 £67.01 £65.00
90th Percentile £70.00 £74.92 £77.50
UK median hourly rate £25.15 £39.75 £44.50
% change year-on-year -36.73% -10.67% +61.82%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 27 October 2025.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 27 October 2025.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 27 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -11 49 £208 +1.22% 66
London +34 48 £250 +4.17% 48
East of England +25 45 £171 -51.14% 22
Midlands -13 23 £275 -39.73% 26
North of England -16 21 £145 -35.56% 47
South West +27 20 £250 -43.82% 7
West Midlands -11 16 £275 -39.73% 18
North West -11 12 - - 31
Yorkshire -26 8 £145 -53.60% 13
East Midlands -9 7 - - 7
North East - 1 - - 6
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 27 October 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 101 (49.75%) Windows
2 74 (36.45%) Microsoft
3 54 (26.60%) Oracle
4 43 (21.18%) Degree
4 43 (21.18%) Problem-Solving
5 42 (20.69%) OO
6 40 (19.70%) JavaScript
7 39 (19.21%) Java
7 39 (19.21%) Microsoft 365
8 37 (18.23%) Customer Service
9 36 (17.73%) MySQL
9 36 (17.73%) Relational Database
9 36 (17.73%) Unix
10 34 (16.75%) Active Directory
10 34 (16.75%) Linux
11 32 (15.76%) Python
12 30 (14.78%) Perl
13 28 (13.79%) Asset Management
14 27 (13.30%) CSS
14 27 (13.30%) ServiceNow
15 26 (12.81%) Browser DevTools
16 25 (12.32%) TCP/IP
16 25 (12.32%) Windows 10
17 24 (11.82%) User Experience
17 24 (11.82%) Wireless
18 22 (10.84%) Android
18 22 (10.84%) SaaS
19 20 (9.85%) LAN
20 19 (9.36%) Windows Server
21 18 (8.87%) Citrix

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (3.45%) Microsoft Exchange
2 5 (2.46%) SharePoint
3 2 (0.99%) SAS
4 1 (0.49%) WebSphere
Applications
1 15 (7.39%) Microsoft Office
2 2 (0.99%) Microsoft Excel
Business Applications
1 5 (2.46%) Primavera
2 1 (0.49%) Dynamics CRM
2 1 (0.49%) Oracle Applications
2 1 (0.49%) Oracle Assets
2 1 (0.49%) Oracle Cash Management
2 1 (0.49%) Oracle ERP
2 1 (0.49%) Oracle Payables
2 1 (0.49%) Oracle Receivables
2 1 (0.49%) Oracle Subledger Accounting
2 1 (0.49%) Remedy ITSM
Cloud Services
1 39 (19.21%) Microsoft 365
2 22 (10.84%) SaaS
3 16 (7.88%) Sauce Labs
4 15 (7.39%) Azure
5 10 (4.93%) Entra ID
6 7 (3.45%) Power Platform
7 4 (1.97%) AWS
8 3 (1.48%) GCP
8 3 (1.48%) Google Workspace
9 2 (0.99%) Google Docs
9 2 (0.99%) OCI
9 2 (0.99%) OneDrive
10 1 (0.49%) Cloud Computing
10 1 (0.49%) Dynamics 365
10 1 (0.49%) IaaS
10 1 (0.49%) PowerApps
10 1 (0.49%) Slack
Communications & Networking
1 25 (12.32%) TCP/IP
2 24 (11.82%) Wireless
3 20 (9.85%) LAN
4 11 (5.42%) WAN
5 9 (4.43%) HTTP
5 9 (4.43%) Internet
6 7 (3.45%) Wireshark
7 6 (2.96%) DNS
7 6 (2.96%) Structured Cabling
7 6 (2.96%) VoIP
8 4 (1.97%) Firewall
8 4 (1.97%) FTP
8 4 (1.97%) Wi-Fi
9 3 (1.48%) DHCP
10 2 (0.99%) Cisco IOS
10 2 (0.99%) RS-232
10 2 (0.99%) VLAN
10 2 (0.99%) VPN
10 2 (0.99%) X.400
11 1 (0.49%) Network Security
Database & Business Intelligence
1 36 (17.73%) MySQL
1 36 (17.73%) Relational Database
2 13 (6.40%) SQL Server
3 10 (4.93%) Oracle Database
4 9 (4.43%) Oracle Reports
5 6 (2.96%) MariaDB
5 6 (2.96%) Power BI
6 2 (0.99%) RDBMS
6 2 (0.99%) Tableau
7 1 (0.49%) Data Warehouse
7 1 (0.49%) Microsoft Analysis Services
7 1 (0.49%) Oracle BI Publisher
7 1 (0.49%) Power Query
7 1 (0.49%) Qlik Sense
7 1 (0.49%) Sisense
7 1 (0.49%) SQL Server Analysis Services
7 1 (0.49%) SQL Server Reporting Services
Development Applications
1 26 (12.81%) Browser DevTools
2 16 (7.88%) Android Studio
2 16 (7.88%) Eclipse
2 16 (7.88%) Xcode
3 9 (4.43%) Firebug
4 3 (1.48%) Fiddler
5 1 (0.49%) JIRA
General
1 98 (48.28%) Social Skills
2 17 (8.37%) Organisational Skills
3 13 (6.40%) Analytical Skills
4 7 (3.45%) Manufacturing
5 6 (2.96%) Finance
5 6 (2.96%) Public Sector
5 6 (2.96%) Retail
5 6 (2.96%) Telecoms
6 5 (2.46%) Automotive
6 5 (2.46%) Inclusion and Diversity
7 4 (1.97%) Banking
7 4 (1.97%) French Language
8 3 (1.48%) Aerospace
9 2 (0.99%) Investment Banking
9 2 (0.99%) Legal
9 2 (0.99%) Local Government
9 2 (0.99%) Publishing
10 1 (0.49%) General Ledger
10 1 (0.49%) German Language
10 1 (0.49%) Italian Language
Libraries, Frameworks & Software Standards
1 27 (13.30%) CSS
2 18 (8.87%) React
3 17 (8.37%) Ajax
3 17 (8.37%) AngularJS
3 17 (8.37%) GraphQL
4 10 (4.93%) HTML
5 9 (4.43%) XML
6 4 (1.97%) JDO
6 4 (1.97%) OAuth
6 4 (1.97%) REST
6 4 (1.97%) SOAP
7 3 (1.48%) Microsoft Graph
8 2 (0.99%) .NET
8 2 (0.99%) MDX
8 2 (0.99%) Middleware
9 1 (0.49%) .NET Framework
9 1 (0.49%) RSS
Miscellaneous
1 17 (8.37%) CMDB
1 17 (8.37%) Mobile App
2 15 (7.39%) Management Information System
2 15 (7.39%) NHS
3 11 (5.42%) Driving Licence
4 9 (4.43%) Data Centre
5 8 (3.94%) Data Protection Act
6 6 (2.96%) Enterprise Software
6 6 (2.96%) HTC Vive
6 6 (2.96%) Virtual Reality
7 5 (2.46%) Onboarding
8 3 (1.48%) Self-Motivation
9 2 (0.99%) Hedge funds
10 1 (0.49%) CCTV
10 1 (0.49%) Digital Signage
10 1 (0.49%) SWIFT Messaging Network
10 1 (0.49%) Video Conferencing
10 1 (0.49%) Virtual Team
Operating Systems
1 101 (49.75%) Windows
2 36 (17.73%) Unix
3 34 (16.75%) Linux
4 25 (12.32%) Windows 10
5 22 (10.84%) Android
6 19 (9.36%) Windows Server
7 12 (5.91%) Windows Server 2003
8 11 (5.42%) Windows 7
9 9 (4.43%) AIX
9 9 (4.43%) Windows Server 2016
10 4 (1.97%) Apple iOS
11 3 (1.48%) Mac OS
11 3 (1.48%) Windows Server 2012
12 1 (0.49%) Mac OS X
Processes & Methodologies
1 43 (21.18%) Problem-Solving
2 42 (20.69%) OO
3 37 (18.23%) Customer Service
4 28 (13.79%) Asset Management
5 24 (11.82%) User Experience
6 17 (8.37%) Mobile Application Development
6 17 (8.37%) OOP
7 16 (7.88%) Computer Science
7 16 (7.88%) ITIL
8 15 (7.39%) Stakeholder Management
9 14 (6.90%) Process Improvement
10 12 (5.91%) Agile
10 12 (5.91%) Incident Management
10 12 (5.91%) Time Management
11 11 (5.42%) Continuous Improvement
11 11 (5.42%) Proactive Monitoring
12 10 (4.93%) Network Monitoring
13 9 (4.43%) Configuration Management
13 9 (4.43%) ITSM
13 9 (4.43%) Server Management
Programming Languages
1 40 (19.70%) JavaScript
2 39 (19.21%) Java
3 32 (15.76%) Python
4 30 (14.78%) Perl
5 14 (6.90%) SQL
6 4 (1.97%) PowerShell
7 1 (0.49%) C#
7 1 (0.49%) Data Analysis Expressions
Qualifications
1 43 (21.18%) Degree
2 16 (7.88%) Computer Science Degree
3 14 (6.90%) SC Cleared
3 14 (6.90%) Security Cleared
4 10 (4.93%) Microsoft Certification
5 9 (4.43%) MCP
5 9 (4.43%) MCSE
6 8 (3.94%) HNC
6 8 (3.94%) HND
7 6 (2.96%) ECDL
8 2 (0.99%) Azure Certification
8 2 (0.99%) ITIL Certification
9 1 (0.49%) A+ Certification
9 1 (0.49%) MCSA
9 1 (0.49%) MOS
Quality Assurance & Compliance
1 16 (7.88%) SLA
2 2 (0.99%) Accessibility
3 1 (0.49%) ISO 20022
3 1 (0.49%) SEPA
System Software
1 34 (16.75%) Active Directory
2 1 (0.49%) BitLocker
2 1 (0.49%) Hyper-V
2 1 (0.49%) Virtual Desktop
2 1 (0.49%) VMware Infrastructure
Systems Management
1 8 (3.94%) Microsoft Intune
2 4 (1.97%) Active Directory Federation Services
3 2 (0.99%) SCCM
3 2 (0.99%) Single Sign-On
4 1 (0.49%) AirWatch
4 1 (0.49%) Grafana
4 1 (0.49%) Jamf Pro
Vendors
1 74 (36.45%) Microsoft
2 54 (26.60%) Oracle
3 27 (13.30%) ServiceNow
4 18 (8.87%) Citrix
5 16 (7.88%) Splunk
6 8 (3.94%) Google
7 5 (2.46%) Cisco
7 5 (2.46%) HP
7 5 (2.46%) IBM
7 5 (2.46%) Remedy
8 3 (1.48%) Meraki
8 3 (1.48%) Okta
9 2 (0.99%) MicroStrategy
9 2 (0.99%) TOWER Software
9 2 (0.99%) Zscaler
10 1 (0.49%) Avaya
10 1 (0.49%) BMC
10 1 (0.49%) Salesforce
10 1 (0.49%) VMware
10 1 (0.49%) Wyse