Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 15 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
15 Dec 2025
Same period 2024 Same period 2023
Rank 337 409 418
Rank change year-on-year +72 +9 +239
Contract jobs requiring a Technical Support 215 102 148
As % of all contract jobs in England 0.69% 0.35% 0.39%
As % of the Job Titles category 0.76% 0.38% 0.42%
Number of daily rates quoted 110 60 118
10th Percentile £140 £177 £148
25th Percentile £165 £203 £200
Median daily rate (50th Percentile) £208 £205 £250
Median % change year-on-year +1.22% -18.00% -9.09%
75th Percentile £211 £285 £315
90th Percentile £288 £469 £549
UK median daily rate £208 £205 £250
% change year-on-year +1.22% -18.00% -9.09%
Number of hourly rates quoted 65 6 6
10th Percentile £13.50 £14.05 £13.38
25th Percentile £15.50 £16.51 £16.24
Median hourly rate £18.50 £22.75 £20.11
Median % change year-on-year -18.68% +13.13% +30.54%
75th Percentile £25.00 £43.06 £23.75
90th Percentile £30.99 £48.75 £27.75
UK median hourly rate £18.50 £24.00 £20.11
% change year-on-year -22.92% +19.34% +30.54%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,372 27,015 35,117
% of contract IT jobs with a recognized job title 91.23% 92.91% 93.40%
Number of daily rates quoted 18,130 16,817 24,123
10th Percentile £290 £300 £290
25th Percentile £405 £413 £413
Median daily rate (50th Percentile) £510 £525 £533
Median % change year-on-year -2.86% -1.50% -3.09%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,748 878 1,358
10th Percentile £14.25 £15.70 £15.30
25th Percentile £18.00 £21.25 £19.99
Median hourly rate £26.40 £36.08 £45.00
Median % change year-on-year -26.83% -19.82% +38.46%
75th Percentile £60.06 £65.00 £65.00
90th Percentile £72.50 £73.75 £77.50
UK median hourly rate £25.25 £34.00 £44.75
% change year-on-year -25.74% -24.02% +46.72%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 15 December 2025.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 15 December 2025.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 15 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -3 58 £208 +1.22% 44
East of England +26 52 £171 -51.14% 14
London +4 42 £238 -29.63% 14
Midlands -20 29 £205 -55.07% 27
North of England -25 22 £148 -37.89% 24
West Midlands -18 18 £190 -58.36% 18
North West -13 14 £225 -5.26% 11
East Midlands -10 11 £210 - 9
South West -4 9 £160 -70.91% 8
Yorkshire -35 7 £148 - 10
North East - 1 - - 5
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 15 December 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 109 (50.70%) Windows
2 82 (38.14%) Microsoft
3 63 (29.30%) Oracle
4 52 (24.19%) Degree
4 52 (24.19%) OO
5 49 (22.79%) JavaScript
6 46 (21.40%) Customer Service
6 46 (21.40%) Java
6 46 (21.40%) MySQL
6 46 (21.40%) Relational Database
7 45 (20.93%) Unix
8 44 (20.47%) Linux
9 39 (18.14%) Perl
9 39 (18.14%) Python
10 38 (17.67%) Problem-Solving
11 34 (15.81%) Asset Management
12 31 (14.42%) Browser DevTools
12 31 (14.42%) CSS
13 27 (12.56%) ServiceNow
14 26 (12.09%) User Experience
14 26 (12.09%) Wireless
15 25 (11.63%) Android
16 24 (11.16%) Microsoft 365
17 23 (10.70%) SaaS
18 22 (10.23%) ITIL
18 22 (10.23%) OOP
18 22 (10.23%) TCP/IP
19 21 (9.77%) Active Directory
19 21 (9.77%) Ajax
19 21 (9.77%) AngularJS

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (1.40%) Microsoft Exchange
2 1 (0.47%) SAS
2 1 (0.47%) SharePoint
2 1 (0.47%) WebSphere
Applications
1 9 (4.19%) Microsoft Office
Business Applications
1 5 (2.33%) Primavera
Cloud Services
1 24 (11.16%) Microsoft 365
2 23 (10.70%) SaaS
3 20 (9.30%) Sauce Labs
4 10 (4.65%) Azure
5 5 (2.33%) Power Platform
6 4 (1.86%) Entra ID
7 3 (1.40%) AWS
7 3 (1.40%) GCP
7 3 (1.40%) Google Workspace
8 2 (0.93%) Slack
9 1 (0.47%) Cloud Computing
9 1 (0.47%) OneDrive
Communications & Networking
1 26 (12.09%) Wireless
2 22 (10.23%) TCP/IP
3 18 (8.37%) LAN
4 9 (4.19%) WAN
5 8 (3.72%) Internet
6 7 (3.26%) HTTP
7 6 (2.79%) Structured Cabling
7 6 (2.79%) Wireshark
8 4 (1.86%) FTP
9 3 (1.40%) DNS
9 3 (1.40%) Wi-Fi
10 2 (0.93%) Cisco IOS
10 2 (0.93%) DHCP
10 2 (0.93%) RS-232
10 2 (0.93%) VLAN
10 2 (0.93%) VPN
10 2 (0.93%) X.400
11 1 (0.47%) Broadband
11 1 (0.47%) Firewall
11 1 (0.47%) Network Security
Database & Business Intelligence
1 46 (21.40%) MySQL
1 46 (21.40%) Relational Database
2 11 (5.12%) Oracle Database
2 11 (5.12%) Oracle Reports
3 10 (4.65%) SQL Server
4 7 (3.26%) MariaDB
5 5 (2.33%) Power BI
6 2 (0.93%) RDBMS
7 1 (0.47%) Data Warehouse
7 1 (0.47%) Qlik Sense
7 1 (0.47%) Tableau
Development Applications
1 31 (14.42%) Browser DevTools
2 20 (9.30%) Android Studio
2 20 (9.30%) Eclipse
2 20 (9.30%) Xcode
3 10 (4.65%) Firebug
4 2 (0.93%) Fiddler
4 2 (0.93%) JIRA
General
1 114 (53.02%) Social Skills
2 24 (11.16%) Organisational Skills
3 13 (6.05%) Analytical Skills
3 13 (6.05%) Telecoms
4 11 (5.12%) Public Sector
5 10 (4.65%) Manufacturing
6 6 (2.79%) Retail
7 5 (2.33%) Automotive
7 5 (2.33%) Electronics
7 5 (2.33%) Finance
7 5 (2.33%) Inclusion and Diversity
7 5 (2.33%) Marketing
8 3 (1.40%) French Language
8 3 (1.40%) Legal
9 2 (0.93%) Aerospace
9 2 (0.93%) Banking
9 2 (0.93%) Investment Banking
9 2 (0.93%) Military
9 2 (0.93%) Publishing
10 1 (0.47%) German Language
Libraries, Frameworks & Software Standards
1 31 (14.42%) CSS
2 21 (9.77%) Ajax
2 21 (9.77%) AngularJS
2 21 (9.77%) GraphQL
2 21 (9.77%) React
3 10 (4.65%) HTML
3 10 (4.65%) XML
4 4 (1.86%) JDO
4 4 (1.86%) REST
4 4 (1.86%) SOAP
5 2 (0.93%) Microsoft Graph
5 2 (0.93%) OAuth
6 1 (0.47%) MDX
6 1 (0.47%) Middleware
6 1 (0.47%) RSS
Miscellaneous
1 21 (9.77%) Mobile App
2 18 (8.37%) CMDB
3 15 (6.98%) NHS
4 12 (5.58%) Management Information System
5 11 (5.12%) Driving Licence
6 8 (3.72%) Data Centre
7 5 (2.33%) Data Protection Act
8 3 (1.40%) HTC Vive
8 3 (1.40%) Onboarding
8 3 (1.40%) Virtual Reality
9 1 (0.47%) CCTV
9 1 (0.47%) Digital Signage
9 1 (0.47%) Enterprise Software
9 1 (0.47%) Hedge funds
9 1 (0.47%) Self-Motivation
9 1 (0.47%) Virtual Team
Operating Systems
1 109 (50.70%) Windows
2 45 (20.93%) Unix
3 44 (20.47%) Linux
4 25 (11.63%) Android
5 18 (8.37%) Windows Server
6 17 (7.91%) Windows 10
7 14 (6.51%) Windows Server 2003
8 13 (6.05%) Windows 7
9 11 (5.12%) AIX
9 11 (5.12%) Windows Server 2016
10 6 (2.79%) Apple iOS
11 4 (1.86%) Mac OS
12 3 (1.40%) Windows Server 2012
13 1 (0.47%) Mac OS X
Processes & Methodologies
1 52 (24.19%) OO
2 46 (21.40%) Customer Service
3 38 (17.67%) Problem-Solving
4 34 (15.81%) Asset Management
5 26 (12.09%) User Experience
6 22 (10.23%) ITIL
6 22 (10.23%) OOP
7 21 (9.77%) Mobile Application Development
7 21 (9.77%) Process Improvement
8 20 (9.30%) Computer Science
9 15 (6.98%) Time Management
10 13 (6.05%) Proactive Monitoring
11 12 (5.58%) Continuous Improvement
12 11 (5.12%) Incident Management
12 11 (5.12%) Workflow
13 10 (4.65%) ITSM
13 10 (4.65%) Kalman Filter
13 10 (4.65%) Migration
13 10 (4.65%) Network Monitoring
13 10 (4.65%) Stakeholder Management
Programming Languages
1 49 (22.79%) JavaScript
2 46 (21.40%) Java
3 39 (18.14%) Perl
3 39 (18.14%) Python
4 19 (8.84%) SQL
5 3 (1.40%) PowerShell
6 1 (0.47%) Data Analysis Expressions
Qualifications
1 52 (24.19%) Degree
2 20 (9.30%) Computer Science Degree
3 15 (6.98%) SC Cleared
3 15 (6.98%) Security Cleared
4 13 (6.05%) Microsoft Certification
5 9 (4.19%) MCP
5 9 (4.19%) MCSE
6 8 (3.72%) HNC
6 8 (3.72%) HND
7 6 (2.79%) ECDL
8 3 (1.40%) Master's Degree
9 2 (0.93%) Azure Certification
9 2 (0.93%) ITIL Certification
10 1 (0.47%) A+ Certification
10 1 (0.47%) MCITP
Quality Assurance & Compliance
1 18 (8.37%) SLA
2 2 (0.93%) Accessibility
System Software
1 21 (9.77%) Active Directory
2 1 (0.47%) BitLocker
2 1 (0.47%) Hyper-V
2 1 (0.47%) VMware Infrastructure
Systems Management
1 9 (4.19%) Microsoft Intune
2 3 (1.40%) SCCM
3 2 (0.93%) Active Directory Federation Services
3 2 (0.93%) Grafana
3 2 (0.93%) Single Sign-On
4 1 (0.47%) AirWatch
4 1 (0.47%) Jamf Pro
4 1 (0.47%) ServiceCenter
Vendors
1 82 (38.14%) Microsoft
2 63 (29.30%) Oracle
3 27 (12.56%) ServiceNow
4 20 (9.30%) Splunk
5 18 (8.37%) Citrix
6 9 (4.19%) SAP
7 7 (3.26%) IBM
8 6 (2.79%) Apple
8 6 (2.79%) Google
8 6 (2.79%) HP
9 3 (1.40%) Cisco
9 3 (1.40%) Okta
10 2 (0.93%) New Relic
10 2 (0.93%) Salesforce
10 2 (0.93%) TOWER Software
10 2 (0.93%) Zscaler
11 1 (0.47%) Meraki
11 1 (0.47%) PagerDuty
11 1 (0.47%) Toshiba
11 1 (0.47%) VMware