Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 2 October 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
2 Oct 2026
Same period 2025 Same period 2024
Rank 486 350 402
Rank change year-on-year -136 +52 +54
Contract jobs requiring a Technical Support 154 172 127
As % of all contract jobs in England 0.33% 0.61% 0.39%
As % of the Job Titles category 0.36% 0.67% 0.42%
Number of daily rates quoted 45 83 66
10th Percentile £153 £150 £166
25th Percentile £160 £171 £201
Median daily rate (50th Percentile) £208 £208 £205
Median % change year-on-year - +1.22% -18.00%
75th Percentile £290 £273 £300
90th Percentile £489 £368 £475
UK median daily rate £208 £208 £205
% change year-on-year - +1.22% -18.00%
Number of hourly rates quoted 34 35 15
10th Percentile £14.85 £13.50 £11.83
25th Percentile £15.93 £15.50 £12.42
Median hourly rate £18.50 £23.00 £13.00
Median % change year-on-year -19.57% +76.92% -50.00%
75th Percentile £22.50 £27.95 £33.00
90th Percentile £33.34 £31.12 £48.75
UK median hourly rate £18.50 £23.00 £13.00
% change year-on-year -19.57% +76.92% -50.48%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 42,886 25,528 30,220
% of contract IT jobs with a recognized job title 92.14% 91.21% 93.00%
Number of daily rates quoted 25,349 16,462 18,545
10th Percentile £325 £279 £300
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.11%
75th Percentile £638 £625 £638
90th Percentile £738 £730 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -0.94%
Number of hourly rates quoted 3,627 1,402 1,358
10th Percentile £14.59 £13.80 £15.00
25th Percentile £20.50 £17.31 £21.37
Median hourly rate £42.50 £25.15 £45.00
Median % change year-on-year +68.99% -44.11% -1.20%
75th Percentile £67.87 £52.50 £67.50
90th Percentile £80.00 £70.00 £75.00
UK median hourly rate £41.74 £25.15 £43.00
% change year-on-year +65.94% -41.51% -3.37%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 2 October 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 2 October 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 2 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -50 58 £208 - 43
East of England -26 31 £160 -6.43% 18
London -96 29 £275 +5.77% 71
North of England -75 17 £433 +198.28% 35
North West -46 15 - - 16
West Midlands -39 11 - - 20
Midlands -59 11 - - 29
South West -46 8 £160 -36.00% 16
Yorkshire -39 2 £433 +198.28% 14
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 2 October 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 65 (42.21%) Problem-Solving
2 47 (30.52%) Windows
3 42 (27.27%) Microsoft
4 40 (25.97%) Degree
5 36 (23.38%) Customer Service
6 26 (16.88%) Continuous Improvement
7 24 (15.58%) Customer Experience
8 22 (14.29%) A+ Certification
9 21 (13.64%) SQL
10 19 (12.34%) Time Management
11 18 (11.69%) Azure
12 17 (11.04%) Agile
12 17 (11.04%) ServiceNow
13 15 (9.74%) Linux
13 15 (9.74%) Microsoft Office
13 15 (9.74%) Root Cause Analysis
13 15 (9.74%) Security Cleared
14 13 (8.44%) Asset Management
14 13 (8.44%) CCNA
14 13 (8.44%) Cisco Certification
14 13 (8.44%) CRM
14 13 (8.44%) Inventory Management
14 13 (8.44%) MCSA
14 13 (8.44%) Microsoft Certification
14 13 (8.44%) ONVIF
15 12 (7.79%) Active Directory
15 12 (7.79%) ITSM
15 12 (7.79%) Knowledge Transfer
15 12 (7.79%) Ticket Management
15 12 (7.79%) Unix

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (4.55%) SharePoint
2 1 (0.65%) Confluence
Applications
1 15 (9.74%) Microsoft Office
2 10 (6.49%) Microsoft Excel
3 5 (3.25%) Microsoft PowerPoint
4 1 (0.65%) MS Visio
Cloud Services
1 18 (11.69%) Azure
2 10 (6.49%) Entra ID
2 10 (6.49%) Microsoft 365
2 10 (6.49%) SaaS
3 5 (3.25%) GCP
3 5 (3.25%) Power Platform
4 4 (2.60%) AWS
5 3 (1.95%) Sauce Labs
6 2 (1.30%) Google Workspace
6 2 (1.30%) Power Automate
7 1 (0.65%) Salesforce Sales Cloud
7 1 (0.65%) Salesforce Service Cloud
Communications & Networking
1 10 (6.49%) WebEx
2 6 (3.90%) Internet
3 5 (3.25%) TCP/IP
4 1 (0.65%) Kerberos
4 1 (0.65%) Network Security
4 1 (0.65%) Wi-Fi
4 1 (0.65%) Wireless
Database & Business Intelligence
1 7 (4.55%) MySQL
1 7 (4.55%) Relational Database
2 5 (3.25%) Power BI
3 4 (2.60%) SQL Server
4 2 (1.30%) Ataccama
4 2 (1.30%) MariaDB
4 2 (1.30%) PostgreSQL
4 2 (1.30%) Power Query
4 2 (1.30%) PowerPivot
5 1 (0.65%) GIS
5 1 (0.65%) Oracle Database
Development Applications
1 5 (3.25%) Browser DevTools
2 3 (1.95%) Android Studio
2 3 (1.95%) Eclipse
2 3 (1.95%) Xcode
3 2 (1.30%) Firebug
General
1 64 (41.56%) Social Skills
2 25 (16.23%) Analytical Skills
3 21 (13.64%) French Language
4 18 (11.69%) Retail
5 15 (9.74%) Spanish Language
6 13 (8.44%) Manufacturing
6 13 (8.44%) Telecoms
7 12 (7.79%) Law
8 8 (5.19%) Local Government
9 7 (4.55%) Organisational Skills
10 5 (3.25%) Military
11 4 (2.60%) Banking
11 4 (2.60%) Finance
12 3 (1.95%) Front Office
12 3 (1.95%) Inclusion and Diversity
12 3 (1.95%) Investment Banking
13 2 (1.30%) Automotive
14 1 (0.65%) Marketing
14 1 (0.65%) Presentation Skills
14 1 (0.65%) Public Sector
Libraries, Frameworks & Software Standards
1 13 (8.44%) ONVIF
2 5 (3.25%) CSS
3 4 (2.60%) LDAP
4 3 (1.95%) Ajax
4 3 (1.95%) AngularJS
4 3 (1.95%) GraphQL
4 3 (1.95%) JDO
4 3 (1.95%) React
4 3 (1.95%) Web Services
5 2 (1.30%) HTML
5 2 (1.30%) XML
6 1 (0.65%) .NET
6 1 (0.65%) Lightning Web Components
Miscellaneous
1 13 (8.44%) Video\Live Streaming
2 12 (7.79%) Video Conferencing
3 11 (7.14%) Self-Motivation
4 9 (5.84%) Web Conferencing
5 5 (3.25%) Data Centre
5 5 (3.25%) Life Science
5 5 (3.25%) Onboarding
5 5 (3.25%) Renewable Energy
6 3 (1.95%) Management Information System
6 3 (1.95%) Mobile App
7 2 (1.30%) iPhone
8 1 (0.65%) CCTV
8 1 (0.65%) CMDB
8 1 (0.65%) Digital Wallet
8 1 (0.65%) Enterprise Software
8 1 (0.65%) Hybrid Cloud
8 1 (0.65%) Product Ownership
8 1 (0.65%) Public Cloud
Operating Systems
1 47 (30.52%) Windows
2 15 (9.74%) Linux
3 12 (7.79%) Unix
4 8 (5.19%) Windows 10
5 7 (4.55%) Android
6 3 (1.95%) Mac OS
7 2 (1.30%) Apple iOS
7 2 (1.30%) Windows 7
7 2 (1.30%) Windows Server
Processes & Methodologies
1 65 (42.21%) Problem-Solving
2 36 (23.38%) Customer Service
3 26 (16.88%) Continuous Improvement
4 24 (15.58%) Customer Experience
5 19 (12.34%) Time Management
6 17 (11.04%) Agile
7 15 (9.74%) Root Cause Analysis
8 13 (8.44%) Asset Management
8 13 (8.44%) CRM
8 13 (8.44%) Inventory Management
9 12 (7.79%) ITSM
9 12 (7.79%) Knowledge Transfer
9 12 (7.79%) Ticket Management
10 10 (6.49%) Collaborative Working
10 10 (6.49%) ITIL
11 9 (5.84%) Service Delivery
12 8 (5.19%) Computer Science
12 8 (5.19%) Incident Management
12 8 (5.19%) Inventory Control
12 8 (5.19%) Technical Leadership
Programming Languages
1 21 (13.64%) SQL
2 10 (6.49%) JavaScript
3 6 (3.90%) Python
4 5 (3.25%) Java
4 5 (3.25%) Perl
4 5 (3.25%) Shell Script
5 2 (1.30%) T-SQL
6 1 (0.65%) Apex Code
6 1 (0.65%) C#
6 1 (0.65%) PowerShell
6 1 (0.65%) SOQL
Qualifications
1 40 (25.97%) Degree
2 22 (14.29%) A+ Certification
3 15 (9.74%) Security Cleared
4 13 (8.44%) CCNA
4 13 (8.44%) Cisco Certification
4 13 (8.44%) MCSA
4 13 (8.44%) Microsoft Certification
5 11 (7.14%) BPSS Clearance
6 8 (5.19%) Computer Science Degree
7 5 (3.25%) SC Cleared
8 4 (2.60%) Azure Certification
9 1 (0.65%) City & Guilds
9 1 (0.65%) HND
Quality Assurance & Compliance
1 10 (6.49%) SLA
2 2 (1.30%) PMO
System Software
1 12 (7.79%) Active Directory
Systems Management
1 3 (1.95%) Microsoft Intune
1 3 (1.95%) Single Sign-On
2 1 (0.65%) AirWatch
2 1 (0.65%) Forefront Identity Manager
2 1 (0.65%) Jamf Pro
2 1 (0.65%) SCCM
2 1 (0.65%) ServiceCenter
Vendors
1 42 (27.27%) Microsoft
2 17 (11.04%) ServiceNow
3 11 (7.14%) Oracle
4 5 (3.25%) Motorola
5 3 (1.95%) Google
5 3 (1.95%) Splunk
6 2 (1.30%) Apple
7 1 (0.65%) Dell
7 1 (0.65%) HP
7 1 (0.65%) MuleSoft
7 1 (0.65%) Okta
7 1 (0.65%) Salesforce