Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £196, according to job vacancies posted in the 6 months leading up to 1 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
1 Jul 2026
Same period 2025 Same period 2024
Rank 407 410 389
Rank change year-on-year +3 -21 +166
Contract jobs requiring a Technical Support 210 86 166
As % of all contract jobs in England 0.48% 0.34% 0.45%
As % of the Job Titles category 0.52% 0.36% 0.48%
Number of daily rates quoted 80 41 82
10th Percentile £150 £138 £143
25th Percentile £161 £153 £158
Median daily rate (50th Percentile) £196 £240 £205
Median % change year-on-year -18.33% +17.07% -15.03%
75th Percentile £214 £288 £345
90th Percentile £375 £475 £365
UK median daily rate £196 £224 £205
% change year-on-year -12.50% +9.27% -6.82%
Number of hourly rates quoted 50 13 27
10th Percentile £15.93 £15.34 £11.83
25th Percentile £18.50 £23.00 £12.50
Median hourly rate £20.09 £24.00 £15.85
Median % change year-on-year -16.29% +51.42% -32.87%
75th Percentile £23.75 £30.75 £22.88
90th Percentile £37.50 £31.20 £25.85
UK median hourly rate £20.09 £24.00 £15.67
% change year-on-year -16.29% +53.21% -39.75%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 40,492 23,624 34,500
% of contract IT jobs with a recognized job title 92.38% 92.15% 92.92%
Number of daily rates quoted 24,797 15,453 22,545
10th Percentile £325 £290 £298
25th Percentile £419 £404 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £630 £638
90th Percentile £735 £749 £750
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -2.33%
Number of hourly rates quoted 2,908 1,100 2,588
10th Percentile £16.00 £13.99 £12.86
25th Percentile £21.93 £17.95 £16.72
Median hourly rate £45.00 £28.18 £39.55
Median % change year-on-year +59.69% -28.75% -9.97%
75th Percentile £67.50 £57.50 £63.75
90th Percentile £80.00 £75.00 £74.51
UK median hourly rate £43.00 £26.50 £37.50
% change year-on-year +62.26% -29.33% -12.79%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 1 July 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 1 July 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 1 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -15 66 £208 +18.57% 25
East of England +15 48 £173 +23.21% 7
London -60 40 £196 -24.62% 6
South West -11 31 £160 -39.05% 9
North of England -66 23 £370 +114.49% 13
North West -26 20 £225 +1.12% 7
West Midlands -52 2 - - 17
Midlands -61 2 - - 26
North East - 2 - - 1
Yorkshire -56 1 £515 +255.17% 6
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 1 July 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 81 (38.57%) Problem-Solving
2 79 (37.62%) Windows
3 59 (28.10%) Customer Service
3 59 (28.10%) Microsoft
4 57 (27.14%) Degree
5 32 (15.24%) Azure
6 30 (14.29%) ITIL
7 29 (13.81%) Active Directory
8 28 (13.33%) Customer Experience
9 27 (12.86%) Time Management
10 25 (11.90%) Computer Science
10 25 (11.90%) Computer Science Degree
10 25 (11.90%) SQL
11 23 (10.95%) Continuous Improvement
11 23 (10.95%) Microsoft 365
12 22 (10.48%) Proactive Monitoring
13 21 (10.00%) Linux
13 21 (10.00%) Microsoft Intune
14 19 (9.05%) SLA
15 18 (8.57%) Agile
15 18 (8.57%) Microsoft Certification
16 17 (8.10%) Microsoft Office
16 17 (8.10%) Oracle
16 17 (8.10%) Unix
17 16 (7.62%) AI
17 16 (7.62%) Analytics
17 16 (7.62%) Mobile Device Management
18 15 (7.14%) A+ Certification
18 15 (7.14%) Windows 10
19 14 (6.67%) JavaScript

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (3.33%) SharePoint
2 1 (0.48%) ArcGIS
2 1 (0.48%) Oracle Spatial
Applications
1 17 (8.10%) Microsoft Office
2 11 (5.24%) Microsoft Excel
3 6 (2.86%) Microsoft PowerPoint
Business Applications
1 6 (2.86%) Teamcenter
Cloud Services
1 32 (15.24%) Azure
2 23 (10.95%) Microsoft 365
3 11 (5.24%) Entra ID
4 10 (4.76%) SaaS
5 9 (4.29%) Power Platform
6 5 (2.38%) GCP
7 4 (1.90%) AWS
8 3 (1.43%) Sauce Labs
9 2 (0.95%) Power Automate
10 1 (0.48%) Salesforce Sales Cloud
10 1 (0.48%) Salesforce Service Cloud
Communications & Networking
1 13 (6.19%) TCP/IP
2 7 (3.33%) DNS
3 6 (2.86%) Internet
3 6 (2.86%) LAN
4 5 (2.38%) WAN
5 4 (1.90%) HTTP
6 3 (1.43%) WebEx
7 2 (0.95%) Firewall
7 2 (0.95%) FTP
7 2 (0.95%) HTTPS
7 2 (0.95%) Wireshark
8 1 (0.48%) Kerberos
8 1 (0.48%) Network Security
8 1 (0.48%) RS-232
8 1 (0.48%) Wi-Fi
8 1 (0.48%) X.400
Database & Business Intelligence
1 10 (4.76%) MySQL
1 10 (4.76%) Relational Database
2 9 (4.29%) Power BI
3 3 (1.43%) SQL Server
4 2 (0.95%) Ataccama
4 2 (0.95%) MariaDB
4 2 (0.95%) PostgreSQL
4 2 (0.95%) Power Query
4 2 (0.95%) PowerPivot
5 1 (0.48%) GIS
5 1 (0.48%) Oracle Database
5 1 (0.48%) Oracle Reports
5 1 (0.48%) Spatial Data
Development Applications
1 6 (2.86%) Browser DevTools
2 3 (1.43%) Android Studio
2 3 (1.43%) Eclipse
2 3 (1.43%) Xcode
3 2 (0.95%) Firebug
4 1 (0.48%) JIRA
General
1 70 (33.33%) Social Skills
2 37 (17.62%) Analytical Skills
3 30 (14.29%) Organisational Skills
4 21 (10.00%) Retail
5 20 (9.52%) French Language
6 16 (7.62%) Spanish Language
7 15 (7.14%) Manufacturing
7 15 (7.14%) Telecoms
8 14 (6.67%) Aerospace
9 12 (5.71%) Public Sector
10 11 (5.24%) Law
11 8 (3.81%) Local Government
12 7 (3.33%) Aviation
13 6 (2.86%) Banking
13 6 (2.86%) Investment Banking
14 5 (2.38%) Front Office
14 5 (2.38%) Military
15 3 (1.43%) Presentation Skills
16 2 (0.95%) Automotive
17 1 (0.48%) Legal
Libraries, Frameworks & Software Standards
1 13 (6.19%) ONVIF
2 7 (3.33%) JDO
3 5 (2.38%) CSS
4 4 (1.90%) LDAP
5 3 (1.43%) Ajax
5 3 (1.43%) AngularJS
5 3 (1.43%) GraphQL
5 3 (1.43%) React
5 3 (1.43%) Web Services
6 2 (0.95%) HTML
6 2 (0.95%) REST
6 2 (0.95%) SAML
6 2 (0.95%) SOAP
6 2 (0.95%) XML
7 1 (0.48%) .NET
7 1 (0.48%) Lightning Web Components
7 1 (0.48%) OAuth
Miscellaneous
1 17 (8.10%) Onboarding
2 13 (6.19%) Video\Live Streaming
3 5 (2.38%) Data Centre
3 5 (2.38%) Management Information System
3 5 (2.38%) NHS
4 4 (1.90%) Video Conferencing
5 3 (1.43%) Mobile App
5 3 (1.43%) Self-Motivation
6 2 (0.95%) Analytical Mindset
6 2 (0.95%) iPhone
6 2 (0.95%) Web Conferencing
7 1 (0.48%) CMDB
7 1 (0.48%) Enterprise Software
7 1 (0.48%) Hybrid Cloud
7 1 (0.48%) Product Ownership
7 1 (0.48%) Public Cloud
7 1 (0.48%) Virtual Team
Operating Systems
1 79 (37.62%) Windows
2 21 (10.00%) Linux
3 17 (8.10%) Unix
4 15 (7.14%) Windows 10
5 10 (4.76%) Windows 7
6 9 (4.29%) Mac OS
6 9 (4.29%) Windows Server
7 6 (2.86%) Android
7 6 (2.86%) Windows Server 2003
7 6 (2.86%) Windows Server 2016
8 1 (0.48%) AIX
8 1 (0.48%) Apple iOS
Processes & Methodologies
1 81 (38.57%) Problem-Solving
2 59 (28.10%) Customer Service
3 30 (14.29%) ITIL
4 28 (13.33%) Customer Experience
5 27 (12.86%) Time Management
6 25 (11.90%) Computer Science
7 23 (10.95%) Continuous Improvement
8 22 (10.48%) Proactive Monitoring
9 18 (8.57%) Agile
10 16 (7.62%) AI
10 16 (7.62%) Analytics
10 16 (7.62%) Mobile Device Management
11 13 (6.19%) CRM
11 13 (6.19%) Incident Management
12 12 (5.71%) OO
13 10 (4.76%) OOP
13 10 (4.76%) Task Automation
14 9 (4.29%) Process Improvement
15 8 (3.81%) Asset Management
15 8 (3.81%) Knowledge Transfer
Programming Languages
1 25 (11.90%) SQL
2 14 (6.67%) JavaScript
3 11 (5.24%) Java
4 9 (4.29%) Python
5 8 (3.81%) Perl
5 8 (3.81%) Shell Script
6 2 (0.95%) PowerShell
7 1 (0.48%) Apex Code
7 1 (0.48%) Bash
7 1 (0.48%) PL/SQL
7 1 (0.48%) SOQL
7 1 (0.48%) T-SQL
Qualifications
1 57 (27.14%) Degree
2 25 (11.90%) Computer Science Degree
3 18 (8.57%) Microsoft Certification
4 15 (7.14%) A+ Certification
5 13 (6.19%) CCNA
5 13 (6.19%) Cisco Certification
5 13 (6.19%) MCSA
6 11 (5.24%) Security Cleared
7 7 (3.33%) Azure Certification
7 7 (3.33%) SC Cleared
8 5 (2.38%) BPSS Clearance
8 5 (2.38%) MCSE
8 5 (2.38%) Microsoft Certified Professional
9 1 (0.48%) DBS Check
Quality Assurance & Compliance
1 19 (9.05%) SLA
2 2 (0.95%) PMO
System Software
1 29 (13.81%) Active Directory
Systems Management
1 21 (10.00%) Microsoft Intune
2 7 (3.33%) ServiceCenter
3 5 (2.38%) Single Sign-On
4 1 (0.48%) AirWatch
4 1 (0.48%) Autotask
4 1 (0.48%) Forefront Identity Manager
4 1 (0.48%) Jamf Pro
4 1 (0.48%) Kubernetes
4 1 (0.48%) SCCM
Vendors
1 59 (28.10%) Microsoft
2 17 (8.10%) Oracle
3 9 (4.29%) ServiceNow
4 8 (3.81%) Apple
5 7 (3.33%) Dell
5 7 (3.33%) HP
6 6 (2.86%) Siemens
7 5 (2.38%) Motorola
8 3 (1.43%) Okta
8 3 (1.43%) Splunk
9 1 (0.48%) Blue Coat
9 1 (0.48%) Citrix
9 1 (0.48%) Google
9 1 (0.48%) IBM
9 1 (0.48%) MuleSoft
9 1 (0.48%) Netskope
9 1 (0.48%) Progress
9 1 (0.48%) Salesforce
9 1 (0.48%) SAP
9 1 (0.48%) Zscaler