Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £198, according to job vacancies posted in the 6 months leading up to 31 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
31 Jul 2026
Same period 2025 Same period 2024
Rank 460 391 405
Rank change year-on-year -69 +14 +103
Contract jobs requiring a Technical Support 174 119 131
As % of all contract jobs in England 0.38% 0.43% 0.39%
As % of the Job Titles category 0.41% 0.47% 0.41%
Number of daily rates quoted 61 57 78
10th Percentile £150 £139 £143
25th Percentile £160 £163 £161
Median daily rate (50th Percentile) £198 £208 £205
Median % change year-on-year -4.82% +1.22% -13.18%
75th Percentile £250 £275 £292
90th Percentile £375 £372 £469
UK median daily rate £198 £208 £205
% change year-on-year -4.82% +1.22% -6.82%
Number of hourly rates quoted 38 24 16
10th Percentile £15.93 £21.43 £11.83
25th Percentile £18.50 £23.75 £12.21
Median hourly rate £21.00 £25.15 £13.00
Median % change year-on-year -16.50% +93.46% -44.94%
75th Percentile £31.24 £30.99 £15.63
90th Percentile £37.50 £31.20 £31.88
UK median hourly rate £21.00 £25.15 £13.00
% change year-on-year -16.50% +93.46% -50.00%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 41,951 25,239 31,602
% of contract IT jobs with a recognized job title 92.56% 91.71% 92.94%
Number of daily rates quoted 25,523 16,403 20,840
10th Percentile £329 £288 £300
25th Percentile £425 £402 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £625 £625 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.02%
Number of hourly rates quoted 3,084 1,288 1,943
10th Percentile £15.93 £13.75 £14.05
25th Percentile £22.00 £17.87 £20.00
Median hourly rate £45.00 £26.30 £43.00
Median % change year-on-year +71.10% -38.84% -
75th Percentile £68.00 £56.00 £65.00
90th Percentile £80.04 £75.00 £75.00
UK median hourly rate £42.50 £25.15 £42.50
% change year-on-year +68.99% -40.82% -1.16%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 31 July 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 31 July 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 31 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -25 65 £208 +15.28% 23
London -64 36 £196 -24.62% 8
East of England -12 28 £160 -6.43% 16
South West -31 22 £160 -39.05% 6
North of England -69 21 £433 +198.28% 17
North West -45 19 - - 4
Yorkshire -58 2 £433 +198.28% 9
Midlands -60 2 - - 15
West Midlands -62 2 - - 8
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 31 July 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 72 (41.38%) Problem-Solving
2 61 (35.06%) Windows
3 48 (27.59%) Microsoft
4 46 (26.44%) Customer Service
5 45 (25.86%) Degree
6 29 (16.67%) Customer Experience
7 28 (16.09%) Azure
8 23 (13.22%) Continuous Improvement
9 22 (12.64%) A+ Certification
9 22 (12.64%) SQL
10 21 (12.07%) Active Directory
11 20 (11.49%) Time Management
12 19 (10.92%) Microsoft Office
13 17 (9.77%) Agile
13 17 (9.77%) ITIL
13 17 (9.77%) Microsoft 365
14 16 (9.20%) ServiceNow
15 15 (8.62%) Linux
15 15 (8.62%) Security Cleared
16 14 (8.05%) Computer Science
16 14 (8.05%) Computer Science Degree
16 14 (8.05%) Incident Management
16 14 (8.05%) Microsoft Certification
16 14 (8.05%) SLA
17 13 (7.47%) CCNA
17 13 (7.47%) Cisco Certification
17 13 (7.47%) CRM
17 13 (7.47%) Inventory Management
17 13 (7.47%) MCSA
17 13 (7.47%) ONVIF

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (6.32%) SharePoint
2 1 (0.57%) Confluence
Applications
1 19 (10.92%) Microsoft Office
2 12 (6.90%) Microsoft Excel
3 7 (4.02%) Microsoft PowerPoint
4 1 (0.57%) MS Visio
Business Applications
1 3 (1.72%) Teamcenter
Cloud Services
1 28 (16.09%) Azure
2 17 (9.77%) Microsoft 365
3 10 (5.75%) SaaS
4 9 (5.17%) Entra ID
4 9 (5.17%) Power Platform
5 5 (2.87%) GCP
6 4 (2.30%) AWS
7 3 (1.72%) Sauce Labs
8 2 (1.15%) Power Automate
9 1 (0.57%) Google Workspace
9 1 (0.57%) Salesforce Sales Cloud
9 1 (0.57%) Salesforce Service Cloud
Communications & Networking
1 10 (5.75%) WebEx
2 9 (5.17%) TCP/IP
3 6 (3.45%) Internet
4 4 (2.30%) DNS
4 4 (2.30%) HTTP
5 2 (1.15%) FTP
5 2 (1.15%) HTTPS
5 2 (1.15%) LAN
5 2 (1.15%) WAN
5 2 (1.15%) Wireshark
6 1 (0.57%) Kerberos
6 1 (0.57%) Network Security
6 1 (0.57%) Wi-Fi
Database & Business Intelligence
1 9 (5.17%) Power BI
2 7 (4.02%) MySQL
2 7 (4.02%) Relational Database
3 3 (1.72%) SQL Server
4 2 (1.15%) Ataccama
4 2 (1.15%) MariaDB
4 2 (1.15%) PostgreSQL
4 2 (1.15%) Power Query
4 2 (1.15%) PowerPivot
Development Applications
1 6 (3.45%) Browser DevTools
2 3 (1.72%) Android Studio
2 3 (1.72%) Eclipse
2 3 (1.72%) Xcode
3 2 (1.15%) Firebug
General
1 70 (40.23%) Social Skills
2 32 (18.39%) Analytical Skills
3 23 (13.22%) French Language
4 19 (10.92%) Retail
5 16 (9.20%) Spanish Language
6 15 (8.62%) Organisational Skills
7 13 (7.47%) Telecoms
8 12 (6.90%) Law
9 11 (6.32%) Manufacturing
10 8 (4.60%) Local Government
11 7 (4.02%) Aerospace
12 5 (2.87%) Banking
12 5 (2.87%) Military
13 4 (2.30%) Front Office
13 4 (2.30%) Investment Banking
14 3 (1.72%) Aviation
14 3 (1.72%) Presentation Skills
14 3 (1.72%) Public Sector
15 2 (1.15%) Automotive
16 1 (0.57%) Legal
Libraries, Frameworks & Software Standards
1 13 (7.47%) ONVIF
2 7 (4.02%) JDO
3 5 (2.87%) CSS
4 4 (2.30%) LDAP
5 3 (1.72%) Ajax
5 3 (1.72%) AngularJS
5 3 (1.72%) GraphQL
5 3 (1.72%) React
5 3 (1.72%) Web Services
6 2 (1.15%) HTML
6 2 (1.15%) REST
6 2 (1.15%) SAML
6 2 (1.15%) SOAP
6 2 (1.15%) XML
7 1 (0.57%) .NET
7 1 (0.57%) Lightning Web Components
7 1 (0.57%) OAuth
Miscellaneous
1 13 (7.47%) Video\Live Streaming
2 12 (6.90%) Video Conferencing
3 9 (5.17%) Web Conferencing
4 8 (4.60%) Onboarding
5 5 (2.87%) Data Centre
6 3 (1.72%) Management Information System
6 3 (1.72%) Mobile App
6 3 (1.72%) Self-Motivation
7 2 (1.15%) Analytical Mindset
7 2 (1.15%) iPhone
7 2 (1.15%) NHS
8 1 (0.57%) CCTV
8 1 (0.57%) CMDB
8 1 (0.57%) Digital Wallet
8 1 (0.57%) Enterprise Software
8 1 (0.57%) Hybrid Cloud
8 1 (0.57%) Product Ownership
8 1 (0.57%) Public Cloud
8 1 (0.57%) Virtual Team
Operating Systems
1 61 (35.06%) Windows
2 15 (8.62%) Linux
3 13 (7.47%) Unix
4 11 (6.32%) Windows 10
5 8 (4.60%) Mac OS
6 6 (3.45%) Android
7 4 (2.30%) Windows 7
8 3 (1.72%) Windows Server
9 1 (0.57%) Apple iOS
9 1 (0.57%) Windows Server 2003
9 1 (0.57%) Windows Server 2016
Processes & Methodologies
1 72 (41.38%) Problem-Solving
2 46 (26.44%) Customer Service
3 29 (16.67%) Customer Experience
4 23 (13.22%) Continuous Improvement
5 20 (11.49%) Time Management
6 17 (9.77%) Agile
6 17 (9.77%) ITIL
7 14 (8.05%) Computer Science
7 14 (8.05%) Incident Management
8 13 (7.47%) CRM
8 13 (7.47%) Inventory Management
9 12 (6.90%) Asset Management
9 12 (6.90%) Ticket Management
10 11 (6.32%) ITSM
11 9 (5.17%) AI
11 9 (5.17%) Analytics
11 9 (5.17%) OO
11 9 (5.17%) Proactive Monitoring
11 9 (5.17%) Task Automation
12 8 (4.60%) Chat Support
Programming Languages
1 22 (12.64%) SQL
2 11 (6.32%) JavaScript
3 7 (4.02%) Java
4 6 (3.45%) Python
5 5 (2.87%) Perl
5 5 (2.87%) Shell Script
6 2 (1.15%) T-SQL
7 1 (0.57%) Apex Code
7 1 (0.57%) Bash
7 1 (0.57%) C#
7 1 (0.57%) PowerShell
7 1 (0.57%) SOQL
Qualifications
1 45 (25.86%) Degree
2 22 (12.64%) A+ Certification
3 15 (8.62%) Security Cleared
4 14 (8.05%) Computer Science Degree
4 14 (8.05%) Microsoft Certification
5 13 (7.47%) CCNA
5 13 (7.47%) Cisco Certification
5 13 (7.47%) MCSA
6 11 (6.32%) BPSS Clearance
7 5 (2.87%) Azure Certification
7 5 (2.87%) SC Cleared
8 1 (0.57%) MCSE
8 1 (0.57%) Microsoft Certified Professional
Quality Assurance & Compliance
1 14 (8.05%) SLA
2 2 (1.15%) PMO
System Software
1 21 (12.07%) Active Directory
Systems Management
1 11 (6.32%) Microsoft Intune
2 5 (2.87%) Single Sign-On
3 3 (1.72%) ServiceCenter
4 1 (0.57%) AirWatch
4 1 (0.57%) Autotask
4 1 (0.57%) Forefront Identity Manager
4 1 (0.57%) Jamf Pro
4 1 (0.57%) SCCM
Vendors
1 48 (27.59%) Microsoft
2 16 (9.20%) ServiceNow
3 10 (5.75%) Oracle
4 5 (2.87%) Motorola
5 4 (2.30%) Apple
6 3 (1.72%) Dell
6 3 (1.72%) HP
6 3 (1.72%) Okta
6 3 (1.72%) Siemens
6 3 (1.72%) Splunk
7 2 (1.15%) Google
8 1 (0.57%) Blue Coat
8 1 (0.57%) MuleSoft
8 1 (0.57%) Netskope
8 1 (0.57%) Salesforce
8 1 (0.57%) Zscaler