Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £197, according to job vacancies posted in the 6 months leading up to 15 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
15 Jul 2026
Same period 2025 Same period 2024
Rank 425 397 378
Rank change year-on-year -28 -19 +159
Contract jobs requiring a Technical Support 195 109 165
As % of all contract jobs in England 0.44% 0.40% 0.45%
As % of the Job Titles category 0.47% 0.44% 0.48%
Number of daily rates quoted 70 51 85
10th Percentile £150 £138 £143
25th Percentile £161 £163 £158
Median daily rate (50th Percentile) £197 £220 £205
Median % change year-on-year -10.57% +7.32% -15.03%
75th Percentile £214 £275 £344
90th Percentile £375 £404 £409
UK median daily rate £197 £208 £205
% change year-on-year -5.18% +1.22% -6.82%
Number of hourly rates quoted 44 22 26
10th Percentile £15.93 £15.91 £11.83
25th Percentile £18.50 £23.00 £12.50
Median hourly rate £21.00 £25.15 £15.67
Median % change year-on-year -16.50% +60.55% -33.65%
75th Percentile £23.75 £30.99 £23.31
90th Percentile £37.05 £31.20 £26.38
UK median hourly rate £21.00 £25.15 £15.67
% change year-on-year -16.50% +60.55% -39.75%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 41,375 24,958 34,084
% of contract IT jobs with a recognized job title 92.48% 91.99% 92.95%
Number of daily rates quoted 25,305 16,240 22,316
10th Percentile £325 £293 £300
25th Percentile £423 £404 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £630 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.33%
Number of hourly rates quoted 2,977 1,223 2,453
10th Percentile £16.03 £13.79 £13.00
25th Percentile £22.50 £17.99 £17.25
Median hourly rate £47.00 £28.18 £40.00
Median % change year-on-year +66.78% -29.55% -6.98%
75th Percentile £68.00 £57.50 £63.75
90th Percentile £80.02 £75.00 £74.91
UK median hourly rate £45.00 £26.45 £40.00
% change year-on-year +70.13% -33.88% -5.88%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 15 July 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 15 July 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 15 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -18 67 £208 +18.57% 31
East of England 0 39 £166 -2.78% 10
London -58 39 £196 -24.62% 10
South West -17 27 £160 -39.05% 14
North of England -72 21 £370 +155.17% 14
North West -36 20 £225 +1.12% 7
Midlands -60 2 - - 30
West Midlands -64 2 - - 19
Yorkshire -61 1 £515 +255.17% 4
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 15 July 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 79 (40.51%) Problem-Solving
2 72 (36.92%) Windows
3 54 (27.69%) Customer Service
3 54 (27.69%) Degree
3 54 (27.69%) Microsoft
4 31 (15.90%) Azure
5 30 (15.38%) Customer Experience
6 27 (13.85%) Active Directory
7 26 (13.33%) ITIL
8 24 (12.31%) SQL
8 24 (12.31%) Time Management
9 23 (11.79%) Continuous Improvement
10 20 (10.26%) Computer Science
10 20 (10.26%) Computer Science Degree
10 20 (10.26%) Microsoft 365
10 20 (10.26%) Microsoft Office
11 19 (9.74%) Linux
12 18 (9.23%) A+ Certification
12 18 (9.23%) Agile
12 18 (9.23%) SLA
13 17 (8.72%) Microsoft Intune
14 16 (8.21%) Microsoft Certification
14 16 (8.21%) Unix
15 15 (7.69%) Incident Management
15 15 (7.69%) Proactive Monitoring
16 14 (7.18%) Oracle
16 14 (7.18%) Windows 10
17 13 (6.67%) Analytics
17 13 (6.67%) CCNA
17 13 (6.67%) Cisco Certification

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (4.62%) SharePoint
2 1 (0.51%) ArcGIS
2 1 (0.51%) Oracle Spatial
Applications
1 20 (10.26%) Microsoft Office
2 12 (6.15%) Microsoft Excel
3 7 (3.59%) Microsoft PowerPoint
Business Applications
1 5 (2.56%) Teamcenter
Cloud Services
1 31 (15.90%) Azure
2 20 (10.26%) Microsoft 365
3 11 (5.64%) Entra ID
4 10 (5.13%) SaaS
5 9 (4.62%) Power Platform
6 5 (2.56%) GCP
7 4 (2.05%) AWS
8 3 (1.54%) Sauce Labs
9 2 (1.03%) Power Automate
10 1 (0.51%) Salesforce Sales Cloud
10 1 (0.51%) Salesforce Service Cloud
Communications & Networking
1 12 (6.15%) TCP/IP
2 7 (3.59%) DNS
3 6 (3.08%) Internet
3 6 (3.08%) WebEx
4 5 (2.56%) LAN
4 5 (2.56%) WAN
5 4 (2.05%) HTTP
6 2 (1.03%) FTP
6 2 (1.03%) HTTPS
6 2 (1.03%) Wireshark
7 1 (0.51%) Kerberos
7 1 (0.51%) Network Security
7 1 (0.51%) Wi-Fi
Database & Business Intelligence
1 9 (4.62%) MySQL
1 9 (4.62%) Power BI
1 9 (4.62%) Relational Database
2 2 (1.03%) Ataccama
2 2 (1.03%) MariaDB
2 2 (1.03%) PostgreSQL
2 2 (1.03%) Power Query
2 2 (1.03%) PowerPivot
2 2 (1.03%) SQL Server
3 1 (0.51%) GIS
3 1 (0.51%) Spatial Data
Development Applications
1 6 (3.08%) Browser DevTools
2 3 (1.54%) Android Studio
2 3 (1.54%) Eclipse
2 3 (1.54%) Xcode
3 2 (1.03%) Firebug
General
1 71 (36.41%) Social Skills
2 37 (18.97%) Analytical Skills
3 23 (11.79%) Organisational Skills
4 22 (11.28%) French Language
5 20 (10.26%) Retail
6 16 (8.21%) Spanish Language
7 15 (7.69%) Telecoms
8 14 (7.18%) Manufacturing
9 12 (6.15%) Aerospace
9 12 (6.15%) Law
10 8 (4.10%) Local Government
10 8 (4.10%) Public Sector
11 6 (3.08%) Aviation
11 6 (3.08%) Banking
11 6 (3.08%) Investment Banking
12 5 (2.56%) Front Office
12 5 (2.56%) Military
13 3 (1.54%) Presentation Skills
14 2 (1.03%) Automotive
14 2 (1.03%) Legal
Libraries, Frameworks & Software Standards
1 13 (6.67%) ONVIF
2 7 (3.59%) JDO
3 5 (2.56%) CSS
4 4 (2.05%) LDAP
5 3 (1.54%) Ajax
5 3 (1.54%) AngularJS
5 3 (1.54%) GraphQL
5 3 (1.54%) React
5 3 (1.54%) Web Services
6 2 (1.03%) HTML
6 2 (1.03%) REST
6 2 (1.03%) SAML
6 2 (1.03%) SOAP
6 2 (1.03%) XML
7 1 (0.51%) .NET
7 1 (0.51%) Lightning Web Components
7 1 (0.51%) OAuth
Miscellaneous
1 13 (6.67%) Video\Live Streaming
2 12 (6.15%) Onboarding
3 8 (4.10%) Video Conferencing
4 5 (2.56%) Data Centre
4 5 (2.56%) NHS
4 5 (2.56%) Web Conferencing
5 4 (2.05%) Management Information System
6 3 (1.54%) Mobile App
6 3 (1.54%) Self-Motivation
7 2 (1.03%) Analytical Mindset
7 2 (1.03%) iPhone
8 1 (0.51%) CMDB
8 1 (0.51%) Enterprise Software
8 1 (0.51%) Hybrid Cloud
8 1 (0.51%) Product Ownership
8 1 (0.51%) Public Cloud
8 1 (0.51%) Virtual Team
Operating Systems
1 72 (36.92%) Windows
2 19 (9.74%) Linux
3 16 (8.21%) Unix
4 14 (7.18%) Windows 10
5 8 (4.10%) Mac OS
5 8 (4.10%) Windows Server
6 7 (3.59%) Windows 7
7 6 (3.08%) Android
8 3 (1.54%) Windows Server 2003
8 3 (1.54%) Windows Server 2016
9 1 (0.51%) Apple iOS
Processes & Methodologies
1 79 (40.51%) Problem-Solving
2 54 (27.69%) Customer Service
3 30 (15.38%) Customer Experience
4 26 (13.33%) ITIL
5 24 (12.31%) Time Management
6 23 (11.79%) Continuous Improvement
7 20 (10.26%) Computer Science
8 18 (9.23%) Agile
9 15 (7.69%) Incident Management
9 15 (7.69%) Proactive Monitoring
10 13 (6.67%) Analytics
10 13 (6.67%) CRM
11 12 (6.15%) AI
11 12 (6.15%) Mobile Device Management
12 11 (5.64%) OO
13 10 (5.13%) Asset Management
13 10 (5.13%) Inventory Management
14 9 (4.62%) OOP
14 9 (4.62%) Task Automation
15 8 (4.10%) Ticket Management
Programming Languages
1 24 (12.31%) SQL
2 13 (6.67%) JavaScript
3 10 (5.13%) Java
4 8 (4.10%) Python
5 7 (3.59%) Perl
5 7 (3.59%) Shell Script
6 2 (1.03%) PowerShell
7 1 (0.51%) Apex Code
7 1 (0.51%) Bash
7 1 (0.51%) PL/SQL
7 1 (0.51%) SOQL
7 1 (0.51%) T-SQL
Qualifications
1 54 (27.69%) Degree
2 20 (10.26%) Computer Science Degree
3 18 (9.23%) A+ Certification
4 16 (8.21%) Microsoft Certification
5 13 (6.67%) CCNA
5 13 (6.67%) Cisco Certification
5 13 (6.67%) MCSA
5 13 (6.67%) Security Cleared
6 8 (4.10%) BPSS Clearance
7 7 (3.59%) Azure Certification
7 7 (3.59%) SC Cleared
8 3 (1.54%) MCSE
8 3 (1.54%) Microsoft Certified Professional
9 1 (0.51%) DBS Check
Quality Assurance & Compliance
1 18 (9.23%) SLA
2 2 (1.03%) PMO
System Software
1 27 (13.85%) Active Directory
Systems Management
1 17 (8.72%) Microsoft Intune
2 5 (2.56%) ServiceCenter
2 5 (2.56%) Single Sign-On
3 1 (0.51%) AirWatch
3 1 (0.51%) Autotask
3 1 (0.51%) Forefront Identity Manager
3 1 (0.51%) Jamf Pro
3 1 (0.51%) Kubernetes
3 1 (0.51%) SCCM
Vendors
1 54 (27.69%) Microsoft
2 14 (7.18%) Oracle
3 12 (6.15%) ServiceNow
4 6 (3.08%) Apple
5 5 (2.56%) Dell
5 5 (2.56%) HP
5 5 (2.56%) Motorola
5 5 (2.56%) Siemens
6 3 (1.54%) Okta
6 3 (1.54%) Splunk
7 1 (0.51%) Blue Coat
7 1 (0.51%) Google
7 1 (0.51%) MuleSoft
7 1 (0.51%) Netskope
7 1 (0.51%) Progress
7 1 (0.51%) Salesforce
7 1 (0.51%) SAP
7 1 (0.51%) Zscaler