Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 1 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
1 Dec 2025
Same period 2024 Same period 2023
Rank 334 414 430
Rank change year-on-year +80 +16 +248
Contract jobs requiring a Technical Support 214 103 150
As % of all contract jobs in England 0.70% 0.34% 0.39%
As % of the Job Titles category 0.77% 0.36% 0.41%
Number of daily rates quoted 106 58 118
10th Percentile £138 £175 £148
25th Percentile £163 £203 £200
Median daily rate (50th Percentile) £208 £205 £260
Median % change year-on-year +1.22% -21.15% -13.19%
75th Percentile £214 £261 £315
90th Percentile £294 £471 £549
UK median daily rate £208 £205 £250
% change year-on-year +1.22% -18.00% -9.09%
Number of hourly rates quoted 64 9 6
10th Percentile £13.50 £13.00 £13.38
25th Percentile £15.03 £15.10 £16.24
Median hourly rate £18.36 £22.00 £20.11
Median % change year-on-year -16.53% +9.40% -
75th Percentile £25.04 £40.00 £23.75
90th Percentile £30.99 £48.75 £27.75
UK median hourly rate £18.50 £23.00 £20.11
% change year-on-year -19.57% +14.37% -

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 27,774 28,440 36,203
% of contract IT jobs with a recognized job title 91.19% 92.96% 93.46%
Number of daily rates quoted 17,810 17,495 24,926
10th Percentile £283 £300 £290
25th Percentile £403 £413 £413
Median daily rate (50th Percentile) £503 £525 £535
Median % change year-on-year -4.12% -1.78% -2.82%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,680 1,030 1,405
10th Percentile £14.25 £15.22 £15.32
25th Percentile £17.87 £21.05 £19.99
Median hourly rate £25.15 £37.50 £45.00
Median % change year-on-year -32.93% -16.67% +38.46%
75th Percentile £57.50 £65.00 £65.00
90th Percentile £72.50 £75.00 £77.50
UK median hourly rate £25.15 £35.00 £43.90
% change year-on-year -28.14% -20.27% +43.93%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 1 December 2025.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 1 December 2025.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 1 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East -11 55 £208 +1.22% 57
East of England +30 50 £171 -51.14% 11
London +40 42 £238 -29.63% 12
Midlands -15 29 £210 -53.97% 29
North of England -22 24 £145 -42.00% 15
West Midlands -12 18 £200 -56.16% 22
North West -9 14 £225 -10.00% 4
South West +10 13 £160 -70.91% 10
East Midlands -4 11 £210 - 7
Yorkshire -30 9 £145 - 8
North East - 1 - - 4
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 1 December 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 105 (49.07%) Windows
2 82 (38.32%) Microsoft
3 58 (27.10%) Oracle
4 49 (22.90%) Degree
5 47 (21.96%) OO
6 45 (21.03%) JavaScript
7 42 (19.63%) Java
8 41 (19.16%) MySQL
8 41 (19.16%) Relational Database
8 41 (19.16%) Unix
9 40 (18.69%) Linux
10 39 (18.22%) Customer Service
11 38 (17.76%) Problem-Solving
12 35 (16.36%) Perl
12 35 (16.36%) Python
13 32 (14.95%) Asset Management
14 30 (14.02%) Microsoft 365
15 29 (13.55%) CSS
16 28 (13.08%) Browser DevTools
17 26 (12.15%) Active Directory
17 26 (12.15%) Wireless
18 25 (11.68%) TCP/IP
19 24 (11.21%) ServiceNow
20 23 (10.75%) Android
21 22 (10.28%) SaaS
21 22 (10.28%) User Experience
22 21 (9.81%) ITIL
23 20 (9.35%) OOP
23 20 (9.35%) React
24 19 (8.88%) Ajax

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (2.34%) Microsoft Exchange
2 2 (0.93%) SharePoint
3 1 (0.47%) SAS
3 1 (0.47%) WebSphere
Applications
1 10 (4.67%) Microsoft Office
2 1 (0.47%) Microsoft Excel
Business Applications
1 5 (2.34%) Primavera
Cloud Services
1 30 (14.02%) Microsoft 365
2 22 (10.28%) SaaS
3 18 (8.41%) Sauce Labs
4 12 (5.61%) Azure
5 7 (3.27%) Entra ID
6 6 (2.80%) Power Platform
7 3 (1.40%) AWS
7 3 (1.40%) GCP
7 3 (1.40%) Google Workspace
8 1 (0.47%) Cloud Computing
8 1 (0.47%) Dynamics 365
8 1 (0.47%) OneDrive
8 1 (0.47%) PowerApps
8 1 (0.47%) Slack
Communications & Networking
1 26 (12.15%) Wireless
2 25 (11.68%) TCP/IP
3 19 (8.88%) LAN
4 10 (4.67%) Internet
4 10 (4.67%) WAN
5 8 (3.74%) HTTP
6 7 (3.27%) Wireshark
7 6 (2.80%) Structured Cabling
8 4 (1.87%) FTP
9 3 (1.40%) DNS
9 3 (1.40%) Wi-Fi
10 2 (0.93%) Cisco IOS
10 2 (0.93%) DHCP
10 2 (0.93%) Firewall
10 2 (0.93%) RS-232
10 2 (0.93%) VLAN
10 2 (0.93%) VPN
10 2 (0.93%) X.400
11 1 (0.47%) IP Telephony
11 1 (0.47%) Network Security
Database & Business Intelligence
1 41 (19.16%) MySQL
1 41 (19.16%) Relational Database
2 12 (5.61%) SQL Server
3 11 (5.14%) Oracle Database
3 11 (5.14%) Oracle Reports
4 6 (2.80%) MariaDB
5 5 (2.34%) Power BI
6 2 (0.93%) RDBMS
7 1 (0.47%) Data Warehouse
7 1 (0.47%) Qlik Sense
7 1 (0.47%) Tableau
Development Applications
1 28 (13.08%) Browser DevTools
2 18 (8.41%) Android Studio
2 18 (8.41%) Eclipse
2 18 (8.41%) Xcode
3 9 (4.21%) Firebug
4 3 (1.40%) Fiddler
5 1 (0.47%) JIRA
General
1 110 (51.40%) Social Skills
2 22 (10.28%) Organisational Skills
3 13 (6.07%) Analytical Skills
4 12 (5.61%) Telecoms
5 11 (5.14%) Manufacturing
5 11 (5.14%) Public Sector
6 6 (2.80%) Finance
6 6 (2.80%) Marketing
6 6 (2.80%) Retail
7 5 (2.34%) Automotive
7 5 (2.34%) Electronics
7 5 (2.34%) Inclusion and Diversity
8 3 (1.40%) Banking
8 3 (1.40%) French Language
9 2 (0.93%) Aerospace
9 2 (0.93%) Investment Banking
9 2 (0.93%) Legal
9 2 (0.93%) Military
9 2 (0.93%) Publishing
10 1 (0.47%) German Language
Libraries, Frameworks & Software Standards
1 29 (13.55%) CSS
2 20 (9.35%) React
3 19 (8.88%) Ajax
3 19 (8.88%) AngularJS
3 19 (8.88%) GraphQL
4 10 (4.67%) HTML
5 9 (4.21%) XML
6 4 (1.87%) JDO
6 4 (1.87%) OAuth
6 4 (1.87%) REST
6 4 (1.87%) SOAP
7 3 (1.40%) Microsoft Graph
8 1 (0.47%) .NET
8 1 (0.47%) MDX
8 1 (0.47%) Middleware
8 1 (0.47%) RSS
Miscellaneous
1 19 (8.88%) Mobile App
2 17 (7.94%) CMDB
3 15 (7.01%) NHS
4 11 (5.14%) Driving Licence
4 11 (5.14%) Management Information System
5 10 (4.67%) Data Centre
6 7 (3.27%) Data Protection Act
7 6 (2.80%) HTC Vive
7 6 (2.80%) Virtual Reality
8 2 (0.93%) Onboarding
9 1 (0.47%) CCTV
9 1 (0.47%) Digital Signage
9 1 (0.47%) Enterprise Software
9 1 (0.47%) Hedge funds
9 1 (0.47%) Video Conferencing
9 1 (0.47%) Virtual Team
Operating Systems
1 105 (49.07%) Windows
2 41 (19.16%) Unix
3 40 (18.69%) Linux
4 23 (10.75%) Android
5 19 (8.88%) Windows 10
5 19 (8.88%) Windows Server
6 14 (6.54%) Windows Server 2003
7 13 (6.07%) Windows 7
8 11 (5.14%) AIX
8 11 (5.14%) Windows Server 2016
9 4 (1.87%) Apple iOS
9 4 (1.87%) Mac OS
10 3 (1.40%) Windows Server 2012
11 1 (0.47%) Mac OS X
Processes & Methodologies
1 47 (21.96%) OO
2 39 (18.22%) Customer Service
3 38 (17.76%) Problem-Solving
4 32 (14.95%) Asset Management
5 22 (10.28%) User Experience
6 21 (9.81%) ITIL
7 20 (9.35%) OOP
8 19 (8.88%) Mobile Application Development
9 18 (8.41%) Process Improvement
10 17 (7.94%) Computer Science
11 13 (6.07%) Proactive Monitoring
12 12 (5.61%) Time Management
12 12 (5.61%) Workflow
13 11 (5.14%) Agile
13 11 (5.14%) Continuous Improvement
13 11 (5.14%) Incident Management
14 10 (4.67%) Network Monitoring
14 10 (4.67%) Server Management
14 10 (4.67%) Stakeholder Management
15 9 (4.21%) Hardware Maintenance
Programming Languages
1 45 (21.03%) JavaScript
2 42 (19.63%) Java
3 35 (16.36%) Perl
3 35 (16.36%) Python
4 17 (7.94%) SQL
5 4 (1.87%) PowerShell
6 1 (0.47%) C#
6 1 (0.47%) Data Analysis Expressions
Qualifications
1 49 (22.90%) Degree
2 18 (8.41%) SC Cleared
2 18 (8.41%) Security Cleared
3 17 (7.94%) Computer Science Degree
4 14 (6.54%) Microsoft Certification
5 10 (4.67%) MCSE
6 9 (4.21%) MCP
7 8 (3.74%) HNC
7 8 (3.74%) HND
8 6 (2.80%) ECDL
9 3 (1.40%) Master's Degree
10 2 (0.93%) Azure Certification
10 2 (0.93%) ITIL Certification
11 1 (0.47%) A+ Certification
11 1 (0.47%) MCITP
11 1 (0.47%) MCSA
11 1 (0.47%) MOS
Quality Assurance & Compliance
1 16 (7.48%) SLA
2 2 (0.93%) Accessibility
System Software
1 26 (12.15%) Active Directory
2 1 (0.47%) BitLocker
2 1 (0.47%) Hyper-V
2 1 (0.47%) Virtual Desktop
2 1 (0.47%) VMware Infrastructure
Systems Management
1 10 (4.67%) Microsoft Intune
2 4 (1.87%) Active Directory Federation Services
2 4 (1.87%) SCCM
3 2 (0.93%) Single Sign-On
4 1 (0.47%) AirWatch
4 1 (0.47%) Grafana
4 1 (0.47%) Jamf Pro
Vendors
1 82 (38.32%) Microsoft
2 58 (27.10%) Oracle
3 24 (11.21%) ServiceNow
4 19 (8.88%) Citrix
5 18 (8.41%) Splunk
6 8 (3.74%) SAP
7 7 (3.27%) IBM
8 6 (2.80%) Google
9 5 (2.34%) HP
10 4 (1.87%) Cisco
11 3 (1.40%) Apple
11 3 (1.40%) Okta
12 2 (0.93%) Meraki
12 2 (0.93%) TOWER Software
12 2 (0.93%) Zscaler
13 1 (0.47%) New Relic
13 1 (0.47%) PagerDuty
13 1 (0.47%) Polycom
13 1 (0.47%) Toshiba
13 1 (0.47%) VMware