Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £207, according to job vacancies posted in the 6 months leading up to 10 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
10 Apr 2026
Same period 2025 Same period 2024
Rank 384 437 393
Rank change year-on-year +53 -44 +192
Contract jobs requiring a Technical Support 200 45 157
As % of all contract jobs in England 0.51% 0.18% 0.42%
As % of the Job Titles category 0.55% 0.20% 0.45%
Number of daily rates quoted 97 31 90
10th Percentile £140 £140 £143
25th Percentile £161 £175 £150
Median daily rate (50th Percentile) £207 £215 £218
Median % change year-on-year -3.72% -1.49% -0.23%
75th Percentile £220 £293 £272
90th Percentile £350 £525 £350
UK median daily rate £207 £218 £218
% change year-on-year -4.83% -0.34% +2.71%
Number of hourly rates quoted 70 4 21
10th Percentile £14.00 £15.27 £12.50
25th Percentile £18.50 £15.31 £15.48
Median hourly rate £20.09 £19.75 £19.05
Median % change year-on-year +1.72% +3.67% -9.76%
75th Percentile £24.38 £25.00 £23.75
90th Percentile £37.50 £26.80 -
UK median hourly rate £21.65 £24.00 £18.39
% change year-on-year -9.79% +30.54% -12.91%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 36,221 22,584 34,712
% of contract IT jobs with a recognized job title 92.34% 92.76% 92.67%
Number of daily rates quoted 22,810 15,127 23,151
10th Percentile £313 £300 £275
25th Percentile £413 £409 £412
Median daily rate (50th Percentile) £508 £525 £525
Median % change year-on-year -3.33% - -4.55%
75th Percentile £619 £638 £638
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.85% -0.95% -2.78%
Number of hourly rates quoted 2,401 842 2,352
10th Percentile £15.50 £14.84 £13.00
25th Percentile £20.50 £20.26 £16.25
Median hourly rate £44.00 £32.50 £34.23
Median % change year-on-year +35.38% -5.05% -21.54%
75th Percentile £66.50 £65.00 £60.00
90th Percentile £78.75 £76.25 £71.87
UK median hourly rate £40.54 £31.58 £35.00
% change year-on-year +28.37% -9.77% -21.81%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 10 April 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 10 April 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 10 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +14 55 £173 +23.21% 11
London -27 50 £208 -48.13% 22
South East -29 36 £208 +15.28% 37
South West -1 29 £160 -70.91% 18
North of England -71 15 £155 -30.34% 28
Midlands -51 14 £210 - 22
North West -31 9 £225 +1.12% 11
West Midlands - 8 £190 - 12
East Midlands -28 6 £210 - 9
North East - 3 - - 1
Yorkshire - 3 £148 - 16
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 10 April 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 103 (51.50%) Windows
2 81 (40.50%) Microsoft
3 61 (30.50%) Customer Service
4 58 (29.00%) Degree
5 47 (23.50%) Problem-Solving
6 37 (18.50%) ITIL
7 34 (17.00%) Active Directory
7 34 (17.00%) Microsoft 365
8 32 (16.00%) Oracle
9 30 (15.00%) Computer Science Degree
10 29 (14.50%) Computer Science
11 28 (14.00%) Azure
11 28 (14.00%) Proactive Monitoring
12 27 (13.50%) Microsoft Intune
13 26 (13.00%) Linux
13 26 (13.00%) SLA
14 24 (12.00%) Windows 10
15 22 (11.00%) Java
15 22 (11.00%) OO
15 22 (11.00%) Unix
16 21 (10.50%) JavaScript
16 21 (10.50%) Time Management
17 20 (10.00%) MySQL
17 20 (10.00%) Python
17 20 (10.00%) Relational Database
18 19 (9.50%) Perl
19 18 (9.00%) Mobile Device Management
19 18 (9.00%) Windows 7
20 17 (8.50%) AI
20 17 (8.50%) Microsoft Office

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (3.00%) SharePoint
2 1 (0.50%) ArcGIS
2 1 (0.50%) Oracle Spatial
Applications
1 17 (8.50%) Microsoft Office
2 7 (3.50%) Microsoft Excel
3 3 (1.50%) Microsoft PowerPoint
Business Applications
1 6 (3.00%) Teamcenter
2 1 (0.50%) Remedy ITSM
Cloud Services
1 34 (17.00%) Microsoft 365
2 28 (14.00%) Azure
3 8 (4.00%) Entra ID
3 8 (4.00%) SaaS
4 7 (3.50%) Sauce Labs
5 6 (3.00%) Power Platform
6 1 (0.50%) Slack
Communications & Networking
1 14 (7.00%) TCP/IP
2 9 (4.50%) LAN
3 7 (3.50%) DNS
3 7 (3.50%) WAN
3 7 (3.50%) Wireless
4 4 (2.00%) Firewall
4 4 (2.00%) HTTP
5 3 (1.50%) Internet
6 2 (1.00%) FTP
6 2 (1.00%) HTTPS
6 2 (1.00%) RS-232
6 2 (1.00%) Structured Cabling
6 2 (1.00%) Wireshark
6 2 (1.00%) X.400
Database & Business Intelligence
1 20 (10.00%) MySQL
1 20 (10.00%) Relational Database
2 7 (3.50%) Oracle Database
2 7 (3.50%) Oracle Reports
3 6 (3.00%) Power BI
4 2 (1.00%) SQL Server
5 1 (0.50%) GIS
5 1 (0.50%) MariaDB
5 1 (0.50%) Spatial Data
Development Applications
1 9 (4.50%) Browser DevTools
2 7 (3.50%) Android Studio
2 7 (3.50%) Eclipse
2 7 (3.50%) Xcode
3 3 (1.50%) JIRA
4 1 (0.50%) Firebug
General
1 89 (44.50%) Social Skills
2 41 (20.50%) Organisational Skills
3 18 (9.00%) Public Sector
4 17 (8.50%) Analytical Skills
4 17 (8.50%) Manufacturing
5 14 (7.00%) Aerospace
6 9 (4.50%) Telecoms
7 8 (4.00%) Banking
7 8 (4.00%) French Language
7 8 (4.00%) Investment Banking
8 7 (3.50%) Aviation
9 6 (3.00%) Retail
10 5 (2.50%) Electronics
10 5 (2.50%) Finance
10 5 (2.50%) Marketing
11 4 (2.00%) Front Office
11 4 (2.00%) Legal
12 3 (1.50%) Presentation Skills
13 2 (1.00%) Military
13 2 (1.00%) Spanish Language
Libraries, Frameworks & Software Standards
1 8 (4.00%) CSS
2 7 (3.50%) Ajax
2 7 (3.50%) AngularJS
2 7 (3.50%) GraphQL
2 7 (3.50%) React
3 6 (3.00%) JDO
4 2 (1.00%) REST
4 2 (1.00%) SAML
4 2 (1.00%) SOAP
5 1 (0.50%) .NET
5 1 (0.50%) HTML
5 1 (0.50%) OAuth
5 1 (0.50%) XML
Miscellaneous
1 20 (10.00%) Onboarding
2 11 (5.50%) NHS
3 7 (3.50%) Management Information System
3 7 (3.50%) Mobile App
4 5 (2.50%) CMDB
5 3 (1.50%) Data Centre
6 2 (1.00%) Analytical Mindset
6 2 (1.00%) Driving Licence
7 1 (0.50%) Data Protection Act
7 1 (0.50%) Enterprise Software
7 1 (0.50%) Hedge funds
7 1 (0.50%) Self-Motivation
7 1 (0.50%) Virtual Team
Operating Systems
1 103 (51.50%) Windows
2 26 (13.00%) Linux
3 24 (12.00%) Windows 10
4 22 (11.00%) Unix
5 18 (9.00%) Windows 7
6 15 (7.50%) Windows Server 2003
7 12 (6.00%) Windows Server
7 12 (6.00%) Windows Server 2016
8 11 (5.50%) Mac OS
9 7 (3.50%) AIX
9 7 (3.50%) Android
10 3 (1.50%) Windows Server 2012
11 2 (1.00%) Apple iOS
Processes & Methodologies
1 61 (30.50%) Customer Service
2 47 (23.50%) Problem-Solving
3 37 (18.50%) ITIL
4 29 (14.50%) Computer Science
5 28 (14.00%) Proactive Monitoring
6 22 (11.00%) OO
7 21 (10.50%) Time Management
8 18 (9.00%) Mobile Device Management
9 17 (8.50%) AI
9 17 (8.50%) Process Improvement
10 16 (8.00%) Asset Management
11 14 (7.00%) Analytics
11 14 (7.00%) OOP
12 13 (6.50%) Incident Management
13 12 (6.00%) Kalman Filter
14 11 (5.50%) Continuous Improvement
14 11 (5.50%) Customer Experience
15 10 (5.00%) User Experience
16 9 (4.50%) Task Automation
17 8 (4.00%) Collaborative Working
Programming Languages
1 22 (11.00%) Java
2 21 (10.50%) JavaScript
3 20 (10.00%) Python
4 19 (9.50%) Perl
5 15 (7.50%) SQL
6 5 (2.50%) Shell Script
7 4 (2.00%) PowerShell
8 1 (0.50%) Bash
8 1 (0.50%) PL/SQL
Qualifications
1 58 (29.00%) Degree
2 30 (15.00%) Computer Science Degree
3 14 (7.00%) Security Cleared
4 13 (6.50%) SC Cleared
5 12 (6.00%) Microsoft Certification
6 9 (4.50%) MCSE
7 8 (4.00%) Azure Certification
7 8 (4.00%) Microsoft Certified Professional
8 3 (1.50%) HNC
8 3 (1.50%) HND
8 3 (1.50%) Master's Degree
9 2 (1.00%) ECDL
9 2 (1.00%) ITIL Certification
10 1 (0.50%) BPSS Clearance
10 1 (0.50%) DBS Check
10 1 (0.50%) MCITP
Quality Assurance & Compliance
1 26 (13.00%) SLA
System Software
1 34 (17.00%) Active Directory
2 1 (0.50%) Hyper-V
2 1 (0.50%) VMware Infrastructure
Systems Management
1 27 (13.50%) Microsoft Intune
2 9 (4.50%) ServiceCenter
3 3 (1.50%) SCCM
4 2 (1.00%) Single Sign-On
5 1 (0.50%) Autotask
5 1 (0.50%) Grafana
5 1 (0.50%) Kubernetes
Vendors
1 81 (40.50%) Microsoft
2 32 (16.00%) Oracle
3 14 (7.00%) Apple
4 12 (6.00%) ServiceNow
5 10 (5.00%) SAP
6 9 (4.50%) Dell
6 9 (4.50%) HP
7 7 (3.50%) Citrix
7 7 (3.50%) IBM
7 7 (3.50%) Splunk
8 6 (3.00%) Siemens
9 2 (1.00%) Okta
10 1 (0.50%) Cisco
10 1 (0.50%) Netskope
10 1 (0.50%) New Relic
10 1 (0.50%) Progress
10 1 (0.50%) Remedy
10 1 (0.50%) Salesforce
10 1 (0.50%) VMware
10 1 (0.50%) Zscaler