Technical Support Contracts in England

Technical Support
UK > England

The median Technical Support daily rate in England is £224, according to job vacancies posted in the 6 months leading up to 5 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 Jul 2025
Same period 2024 Same period 2023
Rank 396 378 566
Rank change year-on-year -18 +188 +52
Contract jobs requiring a Technical Support 96 170 84
As % of all contract jobs advertised in England 0.36% 0.46% 0.18%
As % of the Job Titles category 0.39% 0.49% 0.19%
Number of daily rates quoted 44 89 58
10th Percentile £138 £143 £159
25th Percentile £149 £158 £194
Median daily rate (50th Percentile) £224 £205 £241
Median % change year-on-year +9.27% -15.03% -19.58%
75th Percentile £278 £345 £375
90th Percentile £454 £380 £585
UK median daily rate £214 £205 £220
% change year-on-year +4.27% -6.82% -24.79%
Number of hourly rates quoted 18 26 6
10th Percentile £15.36 £11.83 £17.63
25th Percentile £23.00 £12.50 £21.06
Median hourly rate £24.58 £15.67 £23.61
Median % change year-on-year +56.88% -33.65% +38.88%
75th Percentile £30.99 £23.31 £29.84
90th Percentile £33.00 £26.38 £36.47
UK median hourly rate £24.58 £15.48 £26.00
% change year-on-year +58.75% -40.46% +52.94%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 24,431 34,632 45,324
% of contract IT jobs with a recognized job title 92.13% 92.92% 94.48%
Number of daily rates quoted 15,933 22,678 32,135
10th Percentile £290 £300 £313
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £513 £525 £550
Median % change year-on-year -2.38% -4.55% +1.85%
75th Percentile £630 £638 £663
90th Percentile £748 £750 £763
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% +1.42%
Number of hourly rates quoted 1,148 2,542 1,381
10th Percentile £13.85 £12.88 £14.42
25th Percentile £17.98 £17.00 £19.50
Median hourly rate £28.00 £40.00 £43.75
Median % change year-on-year -30.00% -8.57% +76.02%
75th Percentile £57.31 £63.75 £65.00
90th Percentile £73.75 £74.95 £77.50
UK median hourly rate £26.39 £38.50 £43.00
% change year-on-year -31.47% -10.47% +70.13%

Technical Support
Job Vacancy Trend in England

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support in England

Technical Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Technical Support in England.

Daily rate trend for Technical Support in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 5 July 2025.

Daily rate histogram for Technical Support in England

Technical Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Technical Support in England.

Hourly rate trend for Technical Support in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 5 July 2025.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 5 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +42 31 £260 +4.00% 206
North of England +18 18 £145 -36.96% 154
South East +5 17 £175 -14.63% 114
East of England +19 15 £156 -52.88% 69
South West +16 12 £263 +59.09% 65
North West +11 10 £223 -3.26% 90
Yorkshire +10 8 £145 -53.60% 54
Midlands -11 6 £275 +22.22% 86
East Midlands -1 4 - - 39
West Midlands -8 2 £275 +22.22% 47
Technical Support
UK

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 5 July 2025, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 35 (36.46%) Social Skills
2 33 (34.38%) Microsoft 365
3 31 (32.29%) Microsoft
4 29 (30.21%) Windows
5 23 (23.96%) Active Directory
6 19 (19.79%) Security Cleared
7 18 (18.75%) Problem-Solving
8 17 (17.71%) Windows 10
8 17 (17.71%) SC Cleared
9 15 (15.63%) Customer Service
10 11 (11.46%) TCP/IP
11 10 (10.42%) Oracle
11 10 (10.42%) Azure
11 10 (10.42%) Microsoft Intune
11 10 (10.42%) Time Management
12 9 (9.38%) Degree
12 9 (9.38%) Agile
12 9 (9.38%) ServiceNow
12 9 (9.38%) Entra ID
12 9 (9.38%) ITIL
13 8 (8.33%) Finance
13 8 (8.33%) Computer Science
14 7 (7.29%) Computer Science Degree
14 7 (7.29%) SQL Server
14 7 (7.29%) Microsoft Office
14 7 (7.29%) SLA
15 6 (6.25%) VoIP
15 6 (6.25%) Java
15 6 (6.25%) Python
15 6 (6.25%) Stakeholder Management

Technical Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.21%) Microsoft Exchange
1 5 (5.21%) SharePoint
2 2 (2.08%) SAS
3 1 (1.04%) WebSphere
Applications
1 7 (7.29%) Microsoft Office
2 5 (5.21%) Spreadsheet
3 2 (2.08%) Microsoft Excel
Business Applications
1 1 (1.04%) Dynamics CRM
1 1 (1.04%) Oracle Applications
1 1 (1.04%) Oracle Assets
1 1 (1.04%) Oracle Cash Management
1 1 (1.04%) Oracle ERP
1 1 (1.04%) Oracle Payables
1 1 (1.04%) Oracle Receivables
1 1 (1.04%) Oracle Subledger Accounting
1 1 (1.04%) Remedy ITSM
Cloud Services
1 33 (34.38%) Microsoft 365
2 10 (10.42%) Azure
3 9 (9.38%) Entra ID
4 5 (5.21%) SaaS
5 3 (3.13%) Power Platform
6 2 (2.08%) Google Docs
6 2 (2.08%) OCI
6 2 (2.08%) OneDrive
7 1 (1.04%) AWS
7 1 (1.04%) Dynamics 365
7 1 (1.04%) IaaS
7 1 (1.04%) PowerApps
7 1 (1.04%) Sauce Labs
Communications & Networking
1 11 (11.46%) TCP/IP
2 6 (6.25%) VoIP
3 5 (5.21%) Internet
3 5 (5.21%) LAN
4 4 (4.17%) DNS
4 4 (4.17%) Firewall
5 3 (3.13%) WAN
6 2 (2.08%) DHCP
6 2 (2.08%) HTTP
6 2 (2.08%) Wi-Fi
6 2 (2.08%) Wireless
7 1 (1.04%) Broadband
7 1 (1.04%) IP Telephony
7 1 (1.04%) RS-232
7 1 (1.04%) Softphone
7 1 (1.04%) Structured Cabling
7 1 (1.04%) Wireshark
7 1 (1.04%) X.400
Database & Business Intelligence
1 7 (7.29%) SQL Server
2 3 (3.13%) MySQL
2 3 (3.13%) Relational Database
3 2 (2.08%) MariaDB
3 2 (2.08%) Oracle Database
3 2 (2.08%) Power BI
3 2 (2.08%) Tableau
4 1 (1.04%) Data Warehouse
4 1 (1.04%) Microsoft Analysis Services
4 1 (1.04%) Oracle BI Publisher
4 1 (1.04%) Oracle Reports
4 1 (1.04%) Power Query
4 1 (1.04%) Qlik Sense
4 1 (1.04%) Sisense
4 1 (1.04%) SQL Server Analysis Services
4 1 (1.04%) SQL Server Reporting Services
Development Applications
1 3 (3.13%) Browser DevTools
2 2 (2.08%) Firebug
3 1 (1.04%) Android Studio
3 1 (1.04%) Eclipse
3 1 (1.04%) Fiddler
3 1 (1.04%) Xcode
General
1 35 (36.46%) Social Skills
2 8 (8.33%) Finance
3 5 (5.21%) Organisational Skills
4 4 (4.17%) Public Sector
5 3 (3.13%) Aerospace
5 3 (3.13%) Analytical Skills
5 3 (3.13%) Local Government
6 2 (2.08%) Banking
6 2 (2.08%) French Language
6 2 (2.08%) Inclusion and Diversity
6 2 (2.08%) Legal
6 2 (2.08%) Manufacturing
6 2 (2.08%) Telecoms
7 1 (1.04%) General Ledger
7 1 (1.04%) Italian Language
7 1 (1.04%) Marketing
7 1 (1.04%) Military
7 1 (1.04%) Police
7 1 (1.04%) Retail
7 1 (1.04%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (4.17%) CSS
2 3 (3.13%) HTML
3 2 (2.08%) .NET
3 2 (2.08%) MDX
3 2 (2.08%) Middleware
3 2 (2.08%) OAuth
3 2 (2.08%) React
3 2 (2.08%) XML
4 1 (1.04%) .NET Framework
4 1 (1.04%) Ajax
4 1 (1.04%) AngularJS
4 1 (1.04%) GraphQL
4 1 (1.04%) Microsoft Graph
Miscellaneous
1 6 (6.25%) HTC Vive
1 6 (6.25%) Management Information System
1 6 (6.25%) Virtual Reality
2 5 (5.21%) Data Centre
2 5 (5.21%) Driving Licence
2 5 (5.21%) Enterprise Software
3 4 (4.17%) Data Protection Act
3 4 (4.17%) Onboarding
4 3 (3.13%) Self-Motivation
5 2 (2.08%) CMDB
5 2 (2.08%) NHS
6 1 (1.04%) Hedge funds
6 1 (1.04%) Mobile App
6 1 (1.04%) Smartphone
6 1 (1.04%) SWIFT Messaging Network
6 1 (1.04%) Video Conferencing
6 1 (1.04%) Virtual Team
Operating Systems
1 29 (30.21%) Windows
2 17 (17.71%) Windows 10
3 5 (5.21%) Android
4 3 (3.13%) Mac OS
4 3 (3.13%) Windows 7
4 3 (3.13%) Windows Server
5 2 (2.08%) Apple iOS
5 2 (2.08%) Linux
6 1 (1.04%) AIX
6 1 (1.04%) Unix
6 1 (1.04%) Windows Server 2003
6 1 (1.04%) Windows Server 2016
Processes & Methodologies
1 18 (18.75%) Problem-Solving
2 15 (15.63%) Customer Service
3 10 (10.42%) Time Management
4 9 (9.38%) Agile
4 9 (9.38%) ITIL
5 8 (8.33%) Computer Science
6 6 (6.25%) Mobile Device Management
6 6 (6.25%) Service Delivery
6 6 (6.25%) Stakeholder Management
7 5 (5.21%) Customer Experience
7 5 (5.21%) Server Management
7 5 (5.21%) Software Engineering
7 5 (5.21%) System Testing
7 5 (5.21%) Task Automation
7 5 (5.21%) User Experience
8 4 (4.17%) Asset Management
8 4 (4.17%) CRM
8 4 (4.17%) Data Protection
9 3 (3.13%) Analytics
9 3 (3.13%) Case Management
Programming Languages
1 6 (6.25%) Java
1 6 (6.25%) Python
2 4 (4.17%) JavaScript
3 1 (1.04%) C#
3 1 (1.04%) Data Analysis Expressions
3 1 (1.04%) Perl
3 1 (1.04%) PowerShell
3 1 (1.04%) SQL
Qualifications
1 19 (19.79%) Security Cleared
2 17 (17.71%) SC Cleared
3 9 (9.38%) Degree
4 7 (7.29%) Computer Science Degree
5 3 (3.13%) A+ Certification
5 3 (3.13%) MCSE
5 3 (3.13%) Microsoft Certification
6 2 (2.08%) ITIL Foundation Certificate
6 2 (2.08%) MCP
7 1 (1.04%) DV Cleared
7 1 (1.04%) ECDL
7 1 (1.04%) HNC
7 1 (1.04%) HND
7 1 (1.04%) ITIL Certification
7 1 (1.04%) MCSA
7 1 (1.04%) MOS
Quality Assurance & Compliance
1 7 (7.29%) SLA
2 2 (2.08%) Accessibility
3 1 (1.04%) ISO 20022
3 1 (1.04%) SEPA
System Software
1 23 (23.96%) Active Directory
2 1 (1.04%) BitLocker
2 1 (1.04%) Microsoft App-V
2 1 (1.04%) Virtual Desktop
Systems Management
1 10 (10.42%) Microsoft Intune
2 4 (4.17%) SCCM
3 2 (2.08%) Active Directory Federation Services
Vendors
1 31 (32.29%) Microsoft
2 10 (10.42%) Oracle
3 9 (9.38%) ServiceNow
4 5 (5.21%) Citrix
4 5 (5.21%) Remedy
5 3 (3.13%) Cisco
5 3 (3.13%) HP
6 2 (2.08%) Dell
6 2 (2.08%) Google
6 2 (2.08%) IBM
6 2 (2.08%) Meraki
6 2 (2.08%) MicroStrategy
6 2 (2.08%) TOWER Software
7 1 (1.04%) Apple
7 1 (1.04%) Liquidlogic
7 1 (1.04%) Nexthink
7 1 (1.04%) Polycom
7 1 (1.04%) Splunk
7 1 (1.04%) Toshiba
7 1 (1.04%) Wyse