Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 15 January 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 327 410 398
Rank change year-on-year +83 -12 +234
Contract jobs requiring a Technical Support 216 75 155
As % of all contract jobs in England 0.68% 0.28% 0.43%
As % of the Job Titles category 0.74% 0.30% 0.46%
Number of daily rates quoted 113 43 119
10th Percentile £141 £172 £148
25th Percentile £163 £203 £198
Median daily rate (50th Percentile) £208 £205 £250
Median % change year-on-year +1.22% -18.00% -9.09%
75th Percentile £215 £258 £315
90th Percentile £298 £469 £539
UK median daily rate £208 £205 £250
% change year-on-year +1.22% -18.00% -8.68%
Number of hourly rates quoted 67 5 6
10th Percentile £13.50 £17.36 £14.36
25th Percentile £14.00 £20.75 £18.05
Median hourly rate £18.50 £24.00 £20.78
Median % change year-on-year -22.92% +15.52% +34.86%
75th Percentile £23.14 £48.75 £23.75
90th Percentile £27.09 - £27.75
UK median hourly rate £18.50 £24.00 £19.05
% change year-on-year -22.92% +25.98% +23.66%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 29,075 25,046 33,347
% of contract IT jobs with a recognized job title 91.55% 92.89% 93.11%
Number of daily rates quoted 18,572 15,525 22,655
10th Percentile £300 £300 £275
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,766 759 1,526
10th Percentile £14.46 £15.73 £14.16
25th Percentile £18.26 £21.25 £19.06
Median hourly rate £27.50 £35.00 £43.50
Median % change year-on-year -21.43% -19.54% +24.29%
75th Percentile £61.18 £64.61 £65.00
90th Percentile £70.00 £75.00 £76.25
UK median hourly rate £26.30 £32.50 £42.50
% change year-on-year -19.08% -23.53% +21.43%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 15 January 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 15 January 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 15 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +31 57 £171 - 18
South East +5 56 £208 +1.22% 34
London +8 44 £225 -13.46% 13
Midlands -17 27 £205 -55.68% 15
West Midlands -19 18 £190 -58.92% 8
South West -9 16 £160 -70.91% 5
North of England -32 15 £151 -32.78% 17
East Midlands -22 9 £210 - 7
North West -20 8 £225 - 6
North East - 4 - - 3
Yorkshire -44 3 £148 - 9
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 15 January 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 118 (54.63%) Windows
2 81 (37.50%) Microsoft
3 59 (27.31%) Oracle
4 56 (25.93%) Degree
5 52 (24.07%) Customer Service
6 50 (23.15%) OO
7 47 (21.76%) Java
7 47 (21.76%) JavaScript
8 46 (21.30%) Linux
8 46 (21.30%) Unix
9 44 (20.37%) MySQL
9 44 (20.37%) Relational Database
10 40 (18.52%) Perl
10 40 (18.52%) Python
11 38 (17.59%) Problem-Solving
12 35 (16.20%) Asset Management
13 29 (13.43%) ITIL
14 27 (12.50%) Computer Science Degree
14 27 (12.50%) ServiceNow
15 26 (12.04%) Browser DevTools
15 26 (12.04%) Computer Science
15 26 (12.04%) CSS
15 26 (12.04%) Process Improvement
16 25 (11.57%) OOP
17 24 (11.11%) Microsoft 365
18 23 (10.65%) SLA
18 23 (10.65%) Wireless
19 22 (10.19%) Android
19 22 (10.19%) User Experience
20 21 (9.72%) Active Directory

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (0.93%) Microsoft Exchange
Applications
1 11 (5.09%) Microsoft Office
Business Applications
1 5 (2.31%) Primavera
2 1 (0.46%) Remedy ITSM
2 1 (0.46%) Teamcenter
Cloud Services
1 24 (11.11%) Microsoft 365
2 21 (9.72%) SaaS
3 18 (8.33%) Sauce Labs
4 15 (6.94%) Azure
5 4 (1.85%) Power Platform
6 3 (1.39%) AWS
6 3 (1.39%) GCP
7 2 (0.93%) Entra ID
7 2 (0.93%) Slack
8 1 (0.46%) Google Workspace
Communications & Networking
1 23 (10.65%) Wireless
2 16 (7.41%) LAN
2 16 (7.41%) TCP/IP
3 9 (4.17%) WAN
4 6 (2.78%) HTTP
4 6 (2.78%) Structured Cabling
4 6 (2.78%) Wireshark
5 5 (2.31%) Internet
6 4 (1.85%) Firewall
6 4 (1.85%) FTP
7 3 (1.39%) Wi-Fi
8 2 (0.93%) Cisco IOS
8 2 (0.93%) DHCP
8 2 (0.93%) DNS
8 2 (0.93%) RS-232
8 2 (0.93%) VLAN
8 2 (0.93%) VPN
8 2 (0.93%) X.400
Database & Business Intelligence
1 44 (20.37%) MySQL
1 44 (20.37%) Relational Database
2 10 (4.63%) Oracle Database
2 10 (4.63%) Oracle Reports
3 7 (3.24%) SQL Server
4 4 (1.85%) MariaDB
4 4 (1.85%) Power BI
5 2 (0.93%) RDBMS
Development Applications
1 26 (12.04%) Browser DevTools
2 18 (8.33%) Android Studio
2 18 (8.33%) Eclipse
2 18 (8.33%) Xcode
3 7 (3.24%) Firebug
4 4 (1.85%) JIRA
5 2 (0.93%) Fiddler
General
1 109 (50.46%) Social Skills
2 31 (14.35%) Organisational Skills
3 15 (6.94%) Public Sector
4 12 (5.56%) Analytical Skills
4 12 (5.56%) Telecoms
5 11 (5.09%) Manufacturing
6 6 (2.78%) Retail
7 5 (2.31%) Automotive
7 5 (2.31%) Banking
7 5 (2.31%) Electronics
7 5 (2.31%) Finance
7 5 (2.31%) Investment Banking
7 5 (2.31%) Legal
7 5 (2.31%) Marketing
8 4 (1.85%) French Language
9 3 (1.39%) Aerospace
10 2 (0.93%) Military
10 2 (0.93%) Publishing
11 1 (0.46%) Documentation Skills
11 1 (0.46%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 26 (12.04%) CSS
2 19 (8.80%) Ajax
2 19 (8.80%) AngularJS
2 19 (8.80%) GraphQL
2 19 (8.80%) React
3 7 (3.24%) HTML
3 7 (3.24%) XML
4 4 (1.85%) JDO
4 4 (1.85%) REST
4 4 (1.85%) SOAP
5 2 (0.93%) Microsoft Graph
5 2 (0.93%) OAuth
6 1 (0.46%) RSS
Miscellaneous
1 19 (8.80%) Mobile App
2 18 (8.33%) CMDB
3 14 (6.48%) Management Information System
4 13 (6.02%) NHS
5 9 (4.17%) Driving Licence
5 9 (4.17%) Onboarding
6 5 (2.31%) Data Centre
7 4 (1.85%) Data Protection Act
8 2 (0.93%) Enterprise Software
9 1 (0.46%) CCTV
9 1 (0.46%) Digital Signage
9 1 (0.46%) Hedge funds
9 1 (0.46%) Self-Motivation
Operating Systems
1 118 (54.63%) Windows
2 46 (21.30%) Linux
2 46 (21.30%) Unix
3 22 (10.19%) Android
4 19 (8.80%) Windows 10
5 17 (7.87%) Windows Server
6 16 (7.41%) Windows 7
7 15 (6.94%) Windows Server 2003
8 12 (5.56%) Windows Server 2016
9 10 (4.63%) AIX
10 5 (2.31%) Apple iOS
10 5 (2.31%) Mac OS
11 3 (1.39%) Windows Server 2012
12 1 (0.46%) Mac OS X
Processes & Methodologies
1 52 (24.07%) Customer Service
2 50 (23.15%) OO
3 38 (17.59%) Problem-Solving
4 35 (16.20%) Asset Management
5 29 (13.43%) ITIL
6 26 (12.04%) Computer Science
6 26 (12.04%) Process Improvement
7 25 (11.57%) OOP
8 22 (10.19%) User Experience
9 20 (9.26%) Time Management
10 19 (8.80%) Mobile Application Development
11 16 (7.41%) Proactive Monitoring
12 13 (6.02%) Continuous Improvement
12 13 (6.02%) Incident Management
13 12 (5.56%) Kalman Filter
14 11 (5.09%) ITSM
14 11 (5.09%) Workflow
15 10 (4.63%) Network Monitoring
15 10 (4.63%) Stakeholder Management
16 9 (4.17%) Migration
Programming Languages
1 47 (21.76%) Java
1 47 (21.76%) JavaScript
2 40 (18.52%) Perl
2 40 (18.52%) Python
3 21 (9.72%) SQL
4 4 (1.85%) PowerShell
5 2 (0.93%) Shell Script
Qualifications
1 56 (25.93%) Degree
2 27 (12.50%) Computer Science Degree
3 16 (7.41%) Security Cleared
4 15 (6.94%) SC Cleared
5 13 (6.02%) Microsoft Certification
6 9 (4.17%) MCP
6 9 (4.17%) MCSE
7 6 (2.78%) ECDL
7 6 (2.78%) HNC
7 6 (2.78%) HND
8 5 (2.31%) Azure Certification
9 3 (1.39%) Master's Degree
10 2 (0.93%) ITIL Certification
11 1 (0.46%) A+ Certification
11 1 (0.46%) MCITP
Quality Assurance & Compliance
1 23 (10.65%) SLA
System Software
1 21 (9.72%) Active Directory
2 1 (0.46%) Hyper-V
2 1 (0.46%) VMware Infrastructure
Systems Management
1 10 (4.63%) Microsoft Intune
2 4 (1.85%) ServiceCenter
3 3 (1.39%) SCCM
4 2 (0.93%) Active Directory Federation Services
4 2 (0.93%) Grafana
4 2 (0.93%) Single Sign-On
5 1 (0.46%) AirWatch
5 1 (0.46%) Jamf Pro
Vendors
1 81 (37.50%) Microsoft
2 59 (27.31%) Oracle
3 27 (12.50%) ServiceNow
4 18 (8.33%) Splunk
5 15 (6.94%) Citrix
6 9 (4.17%) Apple
6 9 (4.17%) SAP
7 7 (3.24%) HP
7 7 (3.24%) IBM
8 4 (1.85%) Dell
8 4 (1.85%) Google
9 3 (1.39%) Cisco
9 3 (1.39%) Okta
10 2 (0.93%) New Relic
10 2 (0.93%) Salesforce
10 2 (0.93%) Zscaler
11 1 (0.46%) Meraki
11 1 (0.46%) PagerDuty
11 1 (0.46%) Siemens
11 1 (0.46%) Twitter