Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 26 January 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
26 Jan 2026
Same period 2025 Same period 2024
Rank 332 411 367
Rank change year-on-year +79 -44 +279
Contract jobs requiring a Technical Support 226 68 177
As % of all contract jobs in England 0.70% 0.26% 0.47%
As % of the Job Titles category 0.76% 0.28% 0.51%
Number of daily rates quoted 113 36 120
10th Percentile £141 £170 £148
25th Percentile £163 £202 £198
Median daily rate (50th Percentile) £208 £205 £250
Median % change year-on-year +1.22% -18.00% -8.68%
75th Percentile £220 £250 £339
90th Percentile £340 £494 £538
UK median daily rate £208 £205 £250
% change year-on-year +1.22% -18.00% -8.26%
Number of hourly rates quoted 71 6 16
10th Percentile £13.50 £15.18 £15.67
25th Percentile £14.75 £16.63 £15.85
Median hourly rate £18.50 £22.75 £19.28
Median % change year-on-year -18.68% +18.03% +25.12%
75th Percentile £22.81 £43.06 £23.75
90th Percentile £25.15 £48.75 £26.38
UK median hourly rate £18.50 £24.00 £19.05
% change year-on-year -22.92% +25.98% +23.66%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 29,574 24,600 35,001
% of contract IT jobs with a recognized job title 91.64% 93.00% 92.97%
Number of daily rates quoted 18,859 15,166 23,647
10th Percentile £300 £300 £275
25th Percentile £406 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £745
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,840 745 1,921
10th Percentile £14.82 £16.00 £13.41
25th Percentile £18.50 £21.25 £17.64
Median hourly rate £30.00 £35.00 £37.50
Median % change year-on-year -14.29% -6.67% +7.14%
75th Percentile £63.56 £64.50 £62.50
90th Percentile £70.00 £75.00 £73.75
UK median hourly rate £28.88 £32.50 £37.50
% change year-on-year -11.14% -13.33% +8.49%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 26 January 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 26 January 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 26 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +42 63 £173 - 10
South East -12 53 £208 +1.22% 30
London +27 49 £220 -33.33% 9
Midlands -26 24 £210 - 25
South West -3 20 £160 -70.91% 11
West Midlands -22 17 £190 - 13
North of England -39 16 £155 -31.11% 15
North West -16 9 £225 - 6
East Midlands -23 7 £210 - 12
North East - 4 - - 2
Yorkshire -43 3 £148 - 8
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 26 January 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 122 (53.98%) Windows
2 85 (37.61%) Microsoft
3 62 (27.43%) Degree
4 58 (25.66%) Customer Service
5 53 (23.45%) Oracle
6 45 (19.91%) OO
7 44 (19.47%) Java
7 44 (19.47%) Linux
8 43 (19.03%) Unix
9 42 (18.58%) JavaScript
9 42 (18.58%) Problem-Solving
10 39 (17.26%) MySQL
10 39 (17.26%) Relational Database
11 37 (16.37%) Asset Management
11 37 (16.37%) Perl
11 37 (16.37%) Python
12 36 (15.93%) ITIL
13 30 (13.27%) Computer Science Degree
14 29 (12.83%) Computer Science
15 28 (12.39%) Active Directory
15 28 (12.39%) Microsoft 365
15 28 (12.39%) SLA
16 27 (11.95%) Process Improvement
17 25 (11.06%) ServiceNow
18 24 (10.62%) OOP
19 23 (10.18%) Time Management
20 22 (9.73%) Browser DevTools
20 22 (9.73%) CSS
20 22 (9.73%) Windows 10
21 21 (9.29%) Azure

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (0.88%) Microsoft Exchange
Applications
1 14 (6.19%) Microsoft Office
2 1 (0.44%) Microsoft Excel
Business Applications
1 5 (2.21%) Primavera
2 3 (1.33%) Teamcenter
3 1 (0.44%) Remedy ITSM
Cloud Services
1 28 (12.39%) Microsoft 365
2 21 (9.29%) Azure
3 19 (8.41%) SaaS
4 16 (7.08%) Sauce Labs
5 4 (1.77%) Entra ID
5 4 (1.77%) Power Platform
6 3 (1.33%) AWS
6 3 (1.33%) GCP
7 2 (0.88%) Slack
Communications & Networking
1 21 (9.29%) Wireless
2 17 (7.52%) LAN
2 17 (7.52%) TCP/IP
3 11 (4.87%) WAN
4 6 (2.65%) HTTP
4 6 (2.65%) Structured Cabling
4 6 (2.65%) Wireshark
5 5 (2.21%) Internet
6 4 (1.77%) DNS
6 4 (1.77%) Firewall
6 4 (1.77%) FTP
7 3 (1.33%) Wi-Fi
8 2 (0.88%) Cisco IOS
8 2 (0.88%) DHCP
8 2 (0.88%) RS-232
8 2 (0.88%) VLAN
8 2 (0.88%) VPN
8 2 (0.88%) X.400
Database & Business Intelligence
1 39 (17.26%) MySQL
1 39 (17.26%) Relational Database
2 9 (3.98%) Oracle Database
2 9 (3.98%) Oracle Reports
3 6 (2.65%) SQL Server
4 4 (1.77%) Power BI
5 2 (0.88%) MariaDB
6 1 (0.44%) RDBMS
Development Applications
1 22 (9.73%) Browser DevTools
2 16 (7.08%) Android Studio
2 16 (7.08%) Eclipse
2 16 (7.08%) Xcode
3 5 (2.21%) Firebug
4 4 (1.77%) JIRA
5 2 (0.88%) Fiddler
General
1 109 (48.23%) Social Skills
2 37 (16.37%) Organisational Skills
3 18 (7.96%) Public Sector
4 14 (6.19%) Analytical Skills
5 13 (5.75%) Manufacturing
5 13 (5.75%) Telecoms
6 7 (3.10%) Aerospace
6 7 (3.10%) Banking
6 7 (3.10%) Investment Banking
7 5 (2.21%) Automotive
7 5 (2.21%) Electronics
7 5 (2.21%) Finance
7 5 (2.21%) French Language
7 5 (2.21%) Legal
7 5 (2.21%) Marketing
7 5 (2.21%) Retail
8 3 (1.33%) Aviation
9 2 (0.88%) Military
9 2 (0.88%) Publishing
10 1 (0.44%) Front Office
Libraries, Frameworks & Software Standards
1 22 (9.73%) CSS
2 17 (7.52%) Ajax
2 17 (7.52%) AngularJS
2 17 (7.52%) GraphQL
2 17 (7.52%) React
3 5 (2.21%) HTML
3 5 (2.21%) XML
4 4 (1.77%) JDO
4 4 (1.77%) REST
4 4 (1.77%) SOAP
5 2 (0.88%) Microsoft Graph
5 2 (0.88%) OAuth
6 1 (0.44%) RSS
Miscellaneous
1 18 (7.96%) CMDB
2 17 (7.52%) Mobile App
3 15 (6.64%) Management Information System
4 14 (6.19%) NHS
5 12 (5.31%) Onboarding
6 9 (3.98%) Driving Licence
7 5 (2.21%) Data Centre
8 4 (1.77%) Data Protection Act
9 2 (0.88%) Enterprise Software
10 1 (0.44%) CCTV
10 1 (0.44%) Digital Signage
10 1 (0.44%) Hedge funds
10 1 (0.44%) Self-Motivation
Operating Systems
1 122 (53.98%) Windows
2 44 (19.47%) Linux
3 43 (19.03%) Unix
4 22 (9.73%) Windows 10
5 19 (8.41%) Android
5 19 (8.41%) Windows Server
6 17 (7.52%) Windows 7
7 15 (6.64%) Windows Server 2003
8 12 (5.31%) Windows Server 2016
9 9 (3.98%) AIX
10 5 (2.21%) Mac OS
11 4 (1.77%) Apple iOS
12 3 (1.33%) Windows Server 2012
13 1 (0.44%) Mac OS X
Processes & Methodologies
1 58 (25.66%) Customer Service
2 45 (19.91%) OO
3 42 (18.58%) Problem-Solving
4 37 (16.37%) Asset Management
5 36 (15.93%) ITIL
6 29 (12.83%) Computer Science
7 27 (11.95%) Process Improvement
8 24 (10.62%) OOP
9 23 (10.18%) Time Management
10 19 (8.41%) Proactive Monitoring
10 19 (8.41%) User Experience
11 17 (7.52%) Mobile Application Development
12 16 (7.08%) Incident Management
13 14 (6.19%) Kalman Filter
14 13 (5.75%) Continuous Improvement
15 11 (4.87%) ITSM
15 11 (4.87%) Workflow
16 10 (4.42%) Mobile Device Management
16 10 (4.42%) Network Monitoring
16 10 (4.42%) Stakeholder Management
Programming Languages
1 44 (19.47%) Java
2 42 (18.58%) JavaScript
3 37 (16.37%) Perl
3 37 (16.37%) Python
4 20 (8.85%) SQL
5 5 (2.21%) PowerShell
6 3 (1.33%) Shell Script
Qualifications
1 62 (27.43%) Degree
2 30 (13.27%) Computer Science Degree
3 17 (7.52%) Security Cleared
4 16 (7.08%) SC Cleared
5 13 (5.75%) Microsoft Certification
6 9 (3.98%) MCP
6 9 (3.98%) MCSE
7 7 (3.10%) Azure Certification
8 6 (2.65%) ECDL
9 5 (2.21%) HNC
9 5 (2.21%) HND
10 3 (1.33%) Master's Degree
11 2 (0.88%) ITIL Certification
12 1 (0.44%) A+ Certification
12 1 (0.44%) MCITP
Quality Assurance & Compliance
1 28 (12.39%) SLA
System Software
1 28 (12.39%) Active Directory
2 1 (0.44%) Hyper-V
2 1 (0.44%) VMware Infrastructure
Systems Management
1 15 (6.64%) Microsoft Intune
2 5 (2.21%) ServiceCenter
3 3 (1.33%) SCCM
4 2 (0.88%) Active Directory Federation Services
4 2 (0.88%) Grafana
4 2 (0.88%) Single Sign-On
5 1 (0.44%) AirWatch
5 1 (0.44%) Jamf Pro
Vendors
1 85 (37.61%) Microsoft
2 53 (23.45%) Oracle
3 25 (11.06%) ServiceNow
4 16 (7.08%) Splunk
5 13 (5.75%) Citrix
6 10 (4.42%) Apple
7 9 (3.98%) SAP
8 7 (3.10%) IBM
9 6 (2.65%) HP
10 5 (2.21%) Dell
11 3 (1.33%) Cisco
11 3 (1.33%) Google
11 3 (1.33%) Okta
11 3 (1.33%) Siemens
11 3 (1.33%) Twitter
12 2 (0.88%) New Relic
12 2 (0.88%) Salesforce
12 2 (0.88%) Zscaler
13 1 (0.44%) Remedy
13 1 (0.44%) VMware