Technical Support Contract Job Trends in England

Technical Support
UK > England

The median Technical Support daily rate in England is £208, according to job vacancies posted in the 6 months leading up to 10 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

 6 months to
10 Sep 2026		 Same period 2025 Same period 2024
Rank 468 375 395
Rank change year-on-year -93 +20 +73
Contract jobs requiring a Technical Support 169 143 133
As % of all contract jobs in England 0.36% 0.51% 0.41%
As % of the Job Titles category 0.40% 0.56% 0.44%
Number of daily rates quoted 57 71 77
10th Percentile £150 £163 £147
25th Percentile £153 £171 £175
Median daily rate (50th Percentile) £208 £208 £205
Median % change year-on-year - +1.22% -18.00%
75th Percentile £275 £275 £238
90th Percentile £463 £373 £469
UK median daily rate £208 £208 £205
% change year-on-year - +1.22% -15.90%
Number of hourly rates quoted 36 28 15
10th Percentile £14.85 £17.18 £11.83
25th Percentile £15.93 £22.44 £12.17
Median hourly rate £18.50 £25.15 £13.00
Median % change year-on-year -26.44% +93.46% -50.00%
75th Percentile £22.50 £30.99 £31.00
90th Percentile £37.50 £31.20 £48.75
UK median hourly rate £18.50 £25.15 £13.00
% change year-on-year -26.44% +93.46% -50.48%

All Contract IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 42,748 25,384 30,473
% of contract IT jobs with a recognized job title 92.31% 91.33% 93.08%
Number of daily rates quoted 25,582 16,362 19,224
10th Percentile £325 £281 £305
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £506 £525
Median % change year-on-year +3.75% -3.62% -4.55%
75th Percentile £638 £625 £638
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -1.32%
Number of hourly rates quoted 3,383 1,348 1,536
10th Percentile £14.94 £13.62 £14.56
25th Percentile £20.75 £17.30 £21.25
Median hourly rate £43.50 £25.15 £47.50
Median % change year-on-year +72.96% -47.05% +7.95%
75th Percentile £68.00 £55.00 £67.50
90th Percentile £80.00 £72.50 £75.00
UK median hourly rate £42.00 £25.15 £43.00
% change year-on-year +67.00% -41.51% +1.18%

Technical Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support' in the job title relative to all contract IT jobs advertised in England.

Technical Support job vacancy trend in England

Technical Support
Daily Rate Trend in England

Contractor daily rate distribution trend for Technical Support job vacancies in England.

Contractor daily rate distribution trend for Technical Support job vacancies in England

Technical Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Technical Support in England over the 6 months to 10 September 2026.

Daily rate histogram for Technical Support in England

Technical Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Technical Support job vacancies in England.

Contractor hourly rate distribution trend for Technical Support job vacancies in England

Technical Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Technical Support in England over the 6 months to 10 September 2026.

Hourly rate histogram for Technical Support in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the England region over the 6 months to 10 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
South East -41 61 £208 - 28
London -88 33 £275 +10.00% 21
East of England -22 31 £160 -6.43% 9
North of England -69 18 £433 +198.28% 24
South West -38 16 £160 -39.05% 9
North West -46 16 - - 7
West Midlands -38 10 - - 7
Midlands -56 10 - - 11
Yorkshire -50 2 £433 +198.28% 14
Technical Support
UK

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 10 September 2026, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Technical Support in the job title.

1 70 (41.42%) Problem-Solving
2 52 (30.77%) Windows
3 47 (27.81%) Microsoft
4 45 (26.63%) Degree
5 40 (23.67%) Customer Service
6 31 (18.34%) Continuous Improvement
7 26 (15.38%) Customer Experience
8 23 (13.61%) Azure
9 22 (13.02%) A+ Certification
9 22 (13.02%) SQL
10 19 (11.24%) Time Management
11 17 (10.06%) Agile
11 17 (10.06%) Microsoft Office
11 17 (10.06%) ServiceNow
12 16 (9.47%) Active Directory
12 16 (9.47%) Knowledge Transfer
13 15 (8.88%) Linux
13 15 (8.88%) Security Cleared
14 14 (8.28%) Asset Management
14 14 (8.28%) ITIL
14 14 (8.28%) Microsoft 365
14 14 (8.28%) Root Cause Analysis
15 13 (7.69%) CCNA
15 13 (7.69%) Cisco Certification
15 13 (7.69%) CRM
15 13 (7.69%) Inventory Management
15 13 (7.69%) MCSA
15 13 (7.69%) Microsoft Certification
15 13 (7.69%) ONVIF
16 12 (7.10%) Collaborative Working

Technical Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (6.51%) SharePoint
2 1 (0.59%) Confluence
Applications
1 17 (10.06%) Microsoft Office
2 12 (7.10%) Microsoft Excel
3 7 (4.14%) Microsoft PowerPoint
4 1 (0.59%) MS Visio
Cloud Services
1 23 (13.61%) Azure
2 14 (8.28%) Microsoft 365
3 12 (7.10%) Entra ID
4 10 (5.92%) SaaS
5 9 (5.33%) Power Platform
6 5 (2.96%) GCP
7 4 (2.37%) AWS
8 3 (1.78%) Sauce Labs
9 2 (1.18%) Power Automate
10 1 (0.59%) Google Workspace
10 1 (0.59%) Salesforce Sales Cloud
10 1 (0.59%) Salesforce Service Cloud
Communications & Networking
1 10 (5.92%) WebEx
2 6 (3.55%) Internet
2 6 (3.55%) TCP/IP
3 1 (0.59%) DNS
3 1 (0.59%) HTTP
3 1 (0.59%) HTTPS
3 1 (0.59%) Kerberos
3 1 (0.59%) Network Security
3 1 (0.59%) Wi-Fi
3 1 (0.59%) Wireless
Database & Business Intelligence
1 9 (5.33%) Power BI
2 7 (4.14%) MySQL
2 7 (4.14%) Relational Database
3 4 (2.37%) SQL Server
4 2 (1.18%) Ataccama
4 2 (1.18%) MariaDB
4 2 (1.18%) PostgreSQL
4 2 (1.18%) Power Query
4 2 (1.18%) PowerPivot
5 1 (0.59%) Oracle Database
Development Applications
1 6 (3.55%) Browser DevTools
2 3 (1.78%) Android Studio
2 3 (1.78%) Eclipse
2 3 (1.78%) Xcode
3 2 (1.18%) Firebug
General
1 70 (41.42%) Social Skills
2 28 (16.57%) Analytical Skills
3 23 (13.61%) French Language
4 19 (11.24%) Retail
5 16 (9.47%) Spanish Language
6 13 (7.69%) Manufacturing
6 13 (7.69%) Telecoms
7 12 (7.10%) Law
8 10 (5.92%) Organisational Skills
9 8 (4.73%) Local Government
10 5 (2.96%) Banking
10 5 (2.96%) Military
11 4 (2.37%) Front Office
11 4 (2.37%) Investment Banking
12 3 (1.78%) Inclusion and Diversity
12 3 (1.78%) Presentation Skills
13 2 (1.18%) Automotive
13 2 (1.18%) Finance
14 1 (0.59%) Aerospace
14 1 (0.59%) Legal
Libraries, Frameworks & Software Standards
1 13 (7.69%) ONVIF
2 7 (4.14%) JDO
3 5 (2.96%) CSS
4 4 (2.37%) LDAP
5 3 (1.78%) Ajax
5 3 (1.78%) AngularJS
5 3 (1.78%) GraphQL
5 3 (1.78%) React
5 3 (1.78%) Web Services
6 2 (1.18%) HTML
6 2 (1.18%) XML
7 1 (0.59%) .NET
7 1 (0.59%) Lightning Web Components
7 1 (0.59%) OAuth
7 1 (0.59%) SAML
Miscellaneous
1 13 (7.69%) Video\Live Streaming
2 12 (7.10%) Video Conferencing
3 11 (6.51%) Self-Motivation
4 9 (5.33%) Web Conferencing
5 8 (4.73%) Onboarding
6 5 (2.96%) Data Centre
7 4 (2.37%) Life Science
7 4 (2.37%) Renewable Energy
8 3 (1.78%) Management Information System
8 3 (1.78%) Mobile App
9 2 (1.18%) Analytical Mindset
9 2 (1.18%) iPhone
10 1 (0.59%) CCTV
10 1 (0.59%) CMDB
10 1 (0.59%) Digital Wallet
10 1 (0.59%) Enterprise Software
10 1 (0.59%) Hybrid Cloud
10 1 (0.59%) Product Ownership
10 1 (0.59%) Public Cloud
Operating Systems
1 52 (30.77%) Windows
2 15 (8.88%) Linux
3 12 (7.10%) Unix
4 9 (5.33%) Windows 10
5 7 (4.14%) Android
6 6 (3.55%) Mac OS
7 3 (1.78%) Windows 7
8 2 (1.18%) Apple iOS
8 2 (1.18%) Windows Server
Processes & Methodologies
1 70 (41.42%) Problem-Solving
2 40 (23.67%) Customer Service
3 31 (18.34%) Continuous Improvement
4 26 (15.38%) Customer Experience
5 19 (11.24%) Time Management
6 17 (10.06%) Agile
7 16 (9.47%) Knowledge Transfer
8 14 (8.28%) Asset Management
8 14 (8.28%) ITIL
8 14 (8.28%) Root Cause Analysis
9 13 (7.69%) CRM
9 13 (7.69%) Inventory Management
10 12 (7.10%) Collaborative Working
10 12 (7.10%) ITSM
10 12 (7.10%) Ticket Management
11 10 (5.92%) Computer Science
12 9 (5.33%) Incident Management
13 8 (4.73%) Inventory Control
13 8 (4.73%) Service Delivery
13 8 (4.73%) Technical Leadership
Programming Languages
1 22 (13.02%) SQL
2 11 (6.51%) JavaScript
3 7 (4.14%) Python
4 5 (2.96%) Java
4 5 (2.96%) Perl
4 5 (2.96%) Shell Script
5 2 (1.18%) PowerShell
5 2 (1.18%) T-SQL
6 1 (0.59%) Apex Code
6 1 (0.59%) Bash
6 1 (0.59%) C#
6 1 (0.59%) SOQL
Qualifications
1 45 (26.63%) Degree
2 22 (13.02%) A+ Certification
3 15 (8.88%) Security Cleared
4 13 (7.69%) CCNA
4 13 (7.69%) Cisco Certification
4 13 (7.69%) MCSA
4 13 (7.69%) Microsoft Certification
5 11 (6.51%) BPSS Clearance
6 10 (5.92%) Computer Science Degree
7 5 (2.96%) Azure Certification
7 5 (2.96%) SC Cleared
Quality Assurance & Compliance
1 11 (6.51%) SLA
2 2 (1.18%) PMO
System Software
1 16 (9.47%) Active Directory
Systems Management
1 7 (4.14%) Microsoft Intune
2 4 (2.37%) Single Sign-On
3 1 (0.59%) AirWatch
3 1 (0.59%) Forefront Identity Manager
3 1 (0.59%) Jamf Pro
3 1 (0.59%) SCCM
3 1 (0.59%) ServiceCenter
Vendors
1 47 (27.81%) Microsoft
2 17 (10.06%) ServiceNow
3 11 (6.51%) Oracle
4 5 (2.96%) Motorola
5 3 (1.78%) Splunk
6 2 (1.18%) Apple
6 2 (1.18%) Google
6 2 (1.18%) Okta
7 1 (0.59%) Dell
7 1 (0.59%) HP
7 1 (0.59%) MuleSoft
7 1 (0.59%) Salesforce
98 Technical Support jobs in England