IT Support Jobs in the South East

IT Support
England > South East

The median IT Support salary in the South East is £30,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 58 128 171
Rank change year-on-year +70 +43 -7
Permanent jobs requiring an IT Support 677 360 435
As % of all permanent jobs advertised in the South East 4.03% 2.47% 2.21%
As % of the Job Titles category 4.29% 2.74% 2.29%
Number of salaries quoted 621 220 400
10th Percentile £21,250 £22,750 £20,700
25th Percentile £25,000 £25,750 £23,688
Median annual salary (50th Percentile) £30,000 £30,000 £29,000
Median % change year-on-year - +3.45% +3.57%
75th Percentile £38,750 £35,000 £33,965
90th Percentile £43,750 £43,750 £43,750
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +0.87%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,797 13,155 19,019
% of permanent jobs with a recognized job title 93.98% 90.38% 96.42%
Number of salaries quoted 11,357 8,270 12,438
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

Salary distribution for jobs citing IT Support in the South East over the 6 months to 9 May 2024.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +60 274 £32,000 - 38
Hampshire +31 136 £29,000 +8.41% 16
Oxfordshire +66 133 £33,250 +5.56% 17
Berkshire +17 80 £27,000 -5.26% 9
Surrey +33 72 £32,500 +1.56% 14
East Sussex +60 67 £25,000 -41.18% 4
Buckinghamshire +3 61 £29,750 -8.46% 12
Kent -7 61 £25,000 -5.66% 10
West Sussex +69 50 £30,000 +17.65% 10
Sussex - 7 £22,000 -
Middlesex - 7 £27,500 -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 9 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support in the job title.

1 379 (55.98%) Microsoft 365
2 339 (50.07%) Windows
3 322 (47.56%) Microsoft
4 239 (35.30%) Customer Service
5 219 (32.35%) Active Directory
6 212 (31.31%) Social Skills
7 167 (24.67%) Azure
8 152 (22.45%) Windows Server
9 146 (21.57%) Firewall
10 144 (21.27%) Problem-Solving
11 133 (19.65%) Microsoft Office
12 107 (15.81%) Windows 10
13 106 (15.66%) Microsoft Exchange
14 86 (12.70%) SQL
14 86 (12.70%) Degree
15 82 (12.11%) VMware
16 74 (10.93%) ITIL
17 72 (10.64%) SharePoint
18 64 (9.45%) DNS
19 63 (9.31%) VMware Infrastructure
20 56 (8.27%) TCP/IP
21 54 (7.98%) Entra ID
22 53 (7.83%) Cisco
23 51 (7.53%) VPN
23 51 (7.53%) Cybersecurity
24 50 (7.39%) DHCP
25 48 (7.09%) Driving Licence
26 47 (6.94%) Service Delivery
26 47 (6.94%) Hyper-V
27 46 (6.79%) Citrix

IT Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 106 (15.66%) Microsoft Exchange
2 72 (10.64%) SharePoint
3 7 (1.03%) IIS
4 6 (0.89%) Exchange Server 2000
5 3 (0.44%) Exchange Server 2013
6 1 (0.15%) Apache
6 1 (0.15%) CMS
6 1 (0.15%) Confluence
6 1 (0.15%) Tomcat
Applications
1 133 (19.65%) Microsoft Office
2 41 (6.06%) Microsoft Excel
3 3 (0.44%) Spreadsheet
Business Applications
1 5 (0.74%) Dynamics CRM
1 5 (0.74%) Dynamics GP
1 5 (0.74%) Sage X3
Cloud Services
1 379 (55.98%) Microsoft 365
2 167 (24.67%) Azure
3 54 (7.98%) Entra ID
4 30 (4.43%) OneDrive
5 26 (3.84%) AWS
6 18 (2.66%) Mimecast
7 10 (1.48%) WhatsApp
8 6 (0.89%) Dynamics 365
8 6 (0.89%) Google Workspace
8 6 (0.89%) Power Platform
9 5 (0.74%) iTunes
10 3 (0.44%) IaaS
11 2 (0.30%) GCP
11 2 (0.30%) PaaS
11 2 (0.30%) Power Automate
11 2 (0.30%) SaaS
12 1 (0.15%) Cloud Computing
Communications & Networking
1 146 (21.57%) Firewall
2 64 (9.45%) DNS
3 56 (8.27%) TCP/IP
4 51 (7.53%) VPN
5 50 (7.39%) DHCP
6 42 (6.20%) Wireless
7 39 (5.76%) Wi-Fi
8 35 (5.17%) VLAN
9 32 (4.73%) VoIP
10 20 (2.95%) WAN
11 16 (2.36%) LAN
12 15 (2.22%) SAN
13 13 (1.92%) Unified Communications
14 12 (1.77%) SSL
15 11 (1.62%) NAS
16 10 (1.48%) Network Security
16 10 (1.48%) Remote Desktop
17 8 (1.18%) FTP
18 6 (0.89%) Broadband
18 6 (0.89%) SD-WAN
Database & Business Intelligence
1 42 (6.20%) SQL Server
2 9 (1.33%) MySQL
3 6 (0.89%) Power BI
4 3 (0.44%) Oracle Database
4 3 (0.44%) SQL Server Integration Services
Development Applications
1 10 (1.48%) JIRA
2 2 (0.30%) Hudson
3 1 (0.15%) Jenkins
General
1 212 (31.31%) Social Skills
2 37 (5.47%) Finance
3 33 (4.87%) Law
4 28 (4.14%) Analytical Skills
5 24 (3.55%) Legal
6 22 (3.25%) Inclusion and Diversity
7 20 (2.95%) Telecoms
8 19 (2.81%) Documentation Skills
9 12 (1.77%) Games
10 11 (1.62%) Back Office
10 11 (1.62%) Manufacturing
11 9 (1.33%) Organisational Skills
12 8 (1.18%) Automotive
12 8 (1.18%) Retail
13 7 (1.03%) Public Sector
14 6 (0.89%) Marketing
15 4 (0.59%) Advertising
15 4 (0.59%) German Language
15 4 (0.59%) Pharmaceutical
16 3 (0.44%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (0.74%) .NET
1 5 (0.74%) Kafka
2 3 (0.44%) EDI
2 3 (0.44%) React
3 2 (0.30%) Software Packaging
4 1 (0.15%) LAMP
4 1 (0.15%) LDAP
Miscellaneous
1 48 (7.09%) Driving Licence
2 20 (2.95%) Replication
2 20 (2.95%) Self-Motivation
3 17 (2.51%) Management Information System
3 17 (2.51%) Onboarding
4 11 (1.62%) CCTV
5 7 (1.03%) Smartphone
6 5 (0.74%) Client/Server
6 5 (0.74%) Educational Technology
6 5 (0.74%) e-Learning
6 5 (0.74%) iPad
6 5 (0.74%) Low-Code
6 5 (0.74%) Video Conferencing
7 4 (0.59%) Analytical Mindset
7 4 (0.59%) Data Centre
7 4 (0.59%) Distributed Computing
7 4 (0.59%) IPTV
7 4 (0.59%) Life Science
8 3 (0.44%) Apple TV
8 3 (0.44%) Enterprise Software
Operating Systems
1 339 (50.07%) Windows
2 152 (22.45%) Windows Server
3 107 (15.81%) Windows 10
4 37 (5.47%) Linux
5 28 (4.14%) Android
5 28 (4.14%) Windows Server 2016
5 28 (4.14%) Windows Server 2019
6 22 (3.25%) Apple iOS
7 16 (2.36%) Mac OS
8 9 (1.33%) Windows Server 2012
9 8 (1.18%) Windows Server 2008
10 7 (1.03%) Windows 7
11 6 (0.89%) Mac OS X
12 5 (0.74%) Red Hat Enterprise Linux
12 5 (0.74%) Unix
13 2 (0.30%) Ubuntu
13 2 (0.30%) Windows Mobile
13 2 (0.30%) Windows Server 2003
Processes & Methodologies
1 239 (35.30%) Customer Service
2 144 (21.27%) Problem-Solving
3 74 (10.93%) ITIL
4 51 (7.53%) Cybersecurity
5 47 (6.94%) Service Delivery
6 40 (5.91%) Infrastructure Engineering
7 34 (5.02%) Mathematics
8 29 (4.28%) Change Control
9 26 (3.84%) Agile
10 24 (3.55%) Incident Management
10 24 (3.55%) Time Management
11 23 (3.40%) Asset Management
11 23 (3.40%) ERP
12 21 (3.10%) Service Management
13 19 (2.81%) Change Management
13 19 (2.81%) ITSM
13 19 (2.81%) Remote Monitoring and Management
14 18 (2.66%) Multi-Factor Authentication
14 18 (2.66%) Problem Management
14 18 (2.66%) Project Management
Programming Languages
1 86 (12.70%) SQL
2 23 (3.40%) PowerShell
3 6 (0.89%) Bash
3 6 (0.89%) Python
4 4 (0.59%) C#
5 3 (0.44%) C
6 2 (0.30%) C++
6 2 (0.30%) COBOL
7 1 (0.15%) PHP
Qualifications
1 86 (12.70%) Degree
2 37 (5.47%) CCNA
2 37 (5.47%) Cisco Certification
3 28 (4.14%) Microsoft Certification
4 21 (3.10%) Network+ Certification
5 15 (2.22%) MCSE
6 13 (1.92%) ITIL Foundation Certificate
7 10 (1.48%) Azure Certification
7 10 (1.48%) Security Cleared
8 7 (1.03%) DV Cleared
8 7 (1.03%) NVQ Level 3
9 6 (0.89%) DBS Check
10 5 (0.74%) A+ Certification
10 5 (0.74%) AWS Certification
11 4 (0.59%) MCSA
12 3 (0.44%) Master's Degree
12 3 (0.44%) MCP
13 2 (0.30%) BPSS Clearance
13 2 (0.30%) CompTIA Security+
13 2 (0.30%) Computer Science Degree
Quality Assurance & Compliance
1 41 (6.06%) SLA
2 9 (1.33%) GDPR
2 9 (1.33%) QA
3 4 (0.59%) ISO/IEC 27001
4 2 (0.30%) Cyber Essentials
4 2 (0.30%) NIST
4 2 (0.30%) PMO
5 1 (0.15%) Cyber Essentials PLUS
5 1 (0.15%) ISO 14001
5 1 (0.15%) ISO 9001
System Software
1 219 (32.35%) Active Directory
2 63 (9.31%) VMware Infrastructure
3 47 (6.94%) Hyper-V
4 12 (1.77%) Virtual Desktop
5 6 (0.89%) Docker
6 2 (0.30%) Citrix Hypervisor
6 2 (0.30%) VMware ESXi
6 2 (0.30%) vSphere
7 1 (0.15%) NFS
7 1 (0.15%) Terminal Services
7 1 (0.15%) Virtual Servers
7 1 (0.15%) XenApp
Systems Management
1 40 (5.91%) Microsoft Intune
2 13 (1.92%) Cisco CUCM
2 13 (1.92%) ServiceCenter
3 11 (1.62%) SCCM
4 6 (0.89%) Kubernetes
5 5 (0.74%) WSUS
6 2 (0.30%) FortiGate
6 2 (0.30%) NetCrunch
7 1 (0.15%) Active Directory Federation Services
7 1 (0.15%) Backup Exec
7 1 (0.15%) Failover Clustering
7 1 (0.15%) Jamf Pro
7 1 (0.15%) Microsoft Clustering
Vendors
1 322 (47.56%) Microsoft
2 82 (12.11%) VMware
3 53 (7.83%) Cisco
4 46 (6.79%) Citrix
5 40 (5.91%) Apple
5 40 (5.91%) Veeam
6 22 (3.25%) Barracuda Networks
6 22 (3.25%) Sophos
7 19 (2.81%) Palo Alto
8 18 (2.66%) Google
8 18 (2.66%) HP
9 14 (2.07%) Aruba
9 14 (2.07%) Draytek
9 14 (2.07%) Fortinet
9 14 (2.07%) Meraki
10 11 (1.62%) ConnectWise
11 9 (1.33%) Dell
12 8 (1.18%) Sage
13 7 (1.03%) Bloomberg
14 6 (0.89%) SAP