Period
to 23 September 2017

The median annual salary for a Head of Operations was £76,250 in advertised job vacancies during the 6 months to 23 September 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Head of Operations
UK
6 months to
23 Sep 2017
Same period 2016 Same period 2015
Rank 1046 1122 1168
Rank change year-on-year +76 +46 +10
Permanent jobs requiring a Head of Operations 129 100 140
As % of all permanent IT jobs advertised in the UK 0.074% 0.052% 0.063%
As % of the Job Titles category 0.077% 0.053% 0.066%
Number of salaries quoted 102 89 93
UK median annual salary £76,250 £80,000 £80,000
Median salary % change year-on-year -4.69% - +3.23%
10th Percentile £53,750 £60,000 £52,500
90th Percentile £107,500 £115,000 £100,000
UK excluding London median annual salary £72,500 £65,000 £80,000
% change year-on-year +11.54% -18.75% +3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 168074 187163 212844
% of permanent IT jobs with a recognized job title 95.80% 96.46% 96.45%
Number of salaries quoted 134767 157240 176352
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,750 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Head of Operations
Job Vacancy Trend

Job postings that featured Head of Operations in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Head of Operations in the UK

Head of Operations
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Head of Operations.

Salary trend for Head of Operations in the UK

Head of Operations
Salary Histogram

The salary distribution of IT jobs citing Head of Operations over the 6 months to 23 September 2017.

Salary histogram for Head of Operations in the UK

Head of Operations
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Head of Operations within the UK over the 6 months to 23 September 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +72 121 £77,500 -3.13% 4
London +37 71 £81,250 -4.41% 2
UK excluding London +79 58 £72,500 +11.54% 2
Midlands +46 14 £75,000 +15.38%
North of England -1 14 £71,250 +1.79%
South East +72 10 £76,250 +38.64%
North West -17 9 £86,250 +43.75%
East Midlands +35 7 £85,000 +30.77%
West Midlands +19 7 £75,000 +15.38%
East of England +6 7 £60,000 -20.00% 2
South West - 5 £71,250 -
Yorkshire - 5 £70,000 -
Wales +16 4 £67,500 -15.63%
Scotland +1 4 £51,000 -7.27%

Head of Operations Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 September 2017, Head of Operations job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Head of Operations in the job title.

1 51 (39.53%) ITIL
2 49 (37.98%) Finance
3 42 (32.56%) Service Delivery
4 37 (28.68%) Windows
5 26 (20.16%) Incident Management
6 24 (18.60%) Linux
7 23 (17.83%) ISO/IEC 27001
7 23 (17.83%) Retail
8 22 (17.05%) Asset Management
8 22 (17.05%) Information Security
8 22 (17.05%) Stakeholder Management
8 22 (17.05%) VMware
8 22 (17.05%) Change Management
8 22 (17.05%) Banking
8 22 (17.05%) Microsoft
9 21 (16.28%) Service Management
10 20 (15.50%) SQL Server
11 19 (14.73%) Operations Management
11 19 (14.73%) Capacity Planning
12 18 (13.95%) VMware Infrastructure
12 18 (13.95%) Data Centre
12 18 (13.95%) Performance Tuning
12 18 (13.95%) Investment Banking
12 18 (13.95%) Agile Software Development
13 17 (13.18%) Oracle
13 17 (13.18%) Capacity Management
13 17 (13.18%) User Experience
13 17 (13.18%) Security Operations
13 17 (13.18%) Wealth Management
14 16 (12.40%) VMware ESXi

Head of Operations Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.88%) MS Exchange
2 4 (3.10%) Exchange Server 2010
2 4 (3.10%) IIS
3 2 (1.55%) Exchange Server 2003
3 2 (1.55%) SharePoint
3 2 (1.55%) SharePoint 2013
3 2 (1.55%) Skype for Business
4 1 (0.78%) nginx
Applications
1 2 (1.55%) Microsoft Excel
1 2 (1.55%) Microsoft Office
1 2 (1.55%) Microsoft PowerPoint
Cloud Services
1 14 (10.85%) SaaS
2 12 (9.30%) Office 365
3 10 (7.75%) Amazon AWS
4 7 (5.43%) Microsoft Azure
5 3 (2.33%) PaaS
6 2 (1.55%) IaaS
7 1 (0.78%) Cloud Computing
7 1 (0.78%) Datadog
Communications & Networking
1 12 (9.30%) TCP/IP
2 10 (7.75%) Internet
3 8 (6.20%) Firewall
4 5 (3.88%) DNS
5 4 (3.10%) DHCP
5 4 (3.10%) Wireless
6 3 (2.33%) LAN
6 3 (2.33%) VLAN
6 3 (2.33%) WAN
7 2 (1.55%) BGP
7 2 (1.55%) Ethernet
7 2 (1.55%) L2TP
7 2 (1.55%) MPLS
7 2 (1.55%) Network Security
7 2 (1.55%) OSPF
7 2 (1.55%) Skype
8 1 (0.78%) CTI
8 1 (0.78%) SAN
8 1 (0.78%) SSL
8 1 (0.78%) VPN
Database & Business Intelligence
1 20 (15.50%) SQL Server
2 2 (1.55%) SQL Server 2014
2 2 (1.55%) SQL Server 2016
3 1 (0.78%) MongoDB
3 1 (0.78%) MySQL
3 1 (0.78%) Redis
Development Applications
1 3 (2.33%) Jenkins
2 1 (0.78%) JIRA
General
1 49 (37.98%) Finance
2 23 (17.83%) Retail
3 22 (17.05%) Banking
4 18 (13.95%) Investment Banking
5 16 (12.40%) Retail Banking
6 3 (2.33%) Marketing
6 3 (2.33%) Telecoms
7 2 (1.55%) Back Office
8 1 (0.78%) Financial Institution
8 1 (0.78%) Law
8 1 (0.78%) Legal
8 1 (0.78%) Local Government
8 1 (0.78%) Music Industry
8 1 (0.78%) Publishing
Libraries, Frameworks & Software Standards
1 4 (3.10%) .NET
2 3 (2.33%) Web Services
Miscellaneous
1 18 (13.95%) Data Centre
2 17 (13.18%) User Experience
3 15 (11.63%) Management Information System
4 8 (6.20%) Analytical Skills
5 3 (2.33%) Private Cloud
6 2 (1.55%) Computer Science
6 2 (1.55%) Enterprise Software
6 2 (1.55%) Fintech
6 2 (1.55%) Hedge funds
6 2 (1.55%) Security Operations Centre
7 1 (0.78%) Client/Server
7 1 (0.78%) Clustering
7 1 (0.78%) Cybercrime
7 1 (0.78%) Digital Media
7 1 (0.78%) FMCG
7 1 (0.78%) IVR
7 1 (0.78%) NHS
7 1 (0.78%) SWIFT
Operating Systems
1 37 (28.68%) Windows
2 24 (18.60%) Linux
3 16 (12.40%) Solaris
3 16 (12.40%) Unix
4 4 (3.10%) Windows Server
5 2 (1.55%) CentOS
5 2 (1.55%) Ubuntu
5 2 (1.55%) Windows Server 2003
5 2 (1.55%) Windows Server 2008
6 1 (0.78%) Android
6 1 (0.78%) Apple iOS
6 1 (0.78%) Mac OS X
Processes & Methodologies
1 51 (39.53%) ITIL
2 42 (32.56%) Service Delivery
3 26 (20.16%) Incident Management
4 22 (17.05%) Asset Management
4 22 (17.05%) Change Management
4 22 (17.05%) Information Security
4 22 (17.05%) Stakeholder Management
5 21 (16.28%) Service Management
6 19 (14.73%) Capacity Planning
6 19 (14.73%) Operations Management
7 18 (13.95%) Agile Software Development
7 18 (13.95%) Performance Tuning
8 17 (13.18%) Capacity Management
8 17 (13.18%) Security Operations
8 17 (13.18%) Wealth Management
9 16 (12.40%) DevOps
9 16 (12.40%) Performance Analysis
10 15 (11.63%) Risk Management
11 12 (9.30%) SIEM
12 11 (8.53%) Problem Management
Programming Languages
1 11 (8.53%) C
2 4 (3.10%) PowerShell
3 2 (1.55%) SQL
4 1 (0.78%) Java
Qualifications
1 13 (10.08%) Degree
2 11 (8.53%) CISM
2 11 (8.53%) CISSP
3 9 (6.98%) CISA
4 6 (4.65%) ITIL Certification
5 3 (2.33%) MCSE
5 3 (2.33%) Microsoft Certification
6 1 (0.78%) Computer Science Degree
6 1 (0.78%) CRISC
6 1 (0.78%) PRINCE2 Certification
Quality Assurance & Compliance
1 23 (17.83%) ISO/IEC 27001
2 16 (12.40%) SLA
3 10 (7.75%) ISO 9001
4 9 (6.98%) ISO/IEC 20000
5 2 (1.55%) Data Quality
5 2 (1.55%) PCI DSS
5 2 (1.55%) PMO
6 1 (0.78%) QA
System Software
1 18 (13.95%) VMware Infrastructure
2 16 (12.40%) VMware ESXi
3 11 (8.53%) Active Directory
4 6 (4.65%) XenApp
5 3 (2.33%) vSphere
6 2 (1.55%) Docker
7 1 (0.78%) XenDesktop
Systems Management
1 9 (6.98%) FTK
2 5 (3.88%) FortiGate
2 5 (3.88%) Puppet
3 3 (2.33%) WSUS
4 2 (1.55%) CSIRT
4 2 (1.55%) Opscode Chef
4 2 (1.55%) XenMobile
5 1 (0.78%) Ansible
5 1 (0.78%) CFEngine
5 1 (0.78%) Kubernetes
5 1 (0.78%) Pingdom
5 1 (0.78%) ZABBIX
Vendors
1 22 (17.05%) Microsoft
1 22 (17.05%) VMware
2 17 (13.18%) Oracle
3 16 (12.40%) Sybase
4 10 (7.75%) Cisco
5 6 (4.65%) Citrix
6 5 (3.88%) Juniper
7 3 (2.33%) Aruba
7 3 (2.33%) D-Link
8 2 (1.55%) Blue Coat
8 2 (1.55%) CheckPoint
8 2 (1.55%) CyberArk
8 2 (1.55%) F5
8 2 (1.55%) Fortinet
8 2 (1.55%) New Relic
8 2 (1.55%) Salesforce.com
8 2 (1.55%) Sun
9 1 (0.78%) HP
9 1 (0.78%) Mitel
9 1 (0.78%) NetApp