IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £35,000 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 180 217 418
Rank change year-on-year +37 +201 -47
Permanent jobs requiring an IT Support 428 586 582
As % of all permanent jobs advertised in London 1.82% 1.70% 0.86%
As % of the Job Titles category 1.94% 1.79% 0.90%
Number of salaries quoted 304 440 507
10th Percentile £26,250 £26,250 £25,750
25th Percentile £30,500 £30,000 £29,000
Median annual salary (50th Percentile) £35,000 £35,000 £33,000
Median % change year-on-year - +6.06% -5.71%
75th Percentile £43,750 £42,500 £47,500
90th Percentile £48,750 £52,550 £57,500
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +0.87%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,079 32,746 65,001
% of permanent jobs with a recognized job title 94.11% 94.99% 96.34%
Number of salaries quoted 16,593 24,087 34,614
10th Percentile £38,000 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 7 May 2024.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -8 72 £39,000 +11.43% 5
South London +13 33 £35,000 +1.45% 5
West London -6 25 £33,500 +13.56% 6
North London +4 10 £27,000 -16.92% 2
East London +8 6 £33,000 -9.59%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 7 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 311 (72.66%) Windows
2 295 (68.93%) Microsoft 365
3 272 (63.55%) Microsoft
4 265 (61.92%) Active Directory
5 210 (49.07%) Social Skills
6 194 (45.33%) Windows 10
7 161 (37.62%) Microsoft Exchange
8 151 (35.28%) Degree
9 121 (28.27%) Citrix
10 119 (27.80%) Cisco
10 119 (27.80%) WAN
10 119 (27.80%) SCCM
11 118 (27.57%) Video Conferencing
12 117 (27.34%) Android
13 114 (26.64%) Wireless
14 102 (23.83%) Customer Service
15 100 (23.36%) Computer Science
16 99 (23.13%) Mobile Device Management
17 98 (22.90%) AirWatch
17 98 (22.90%) Application Virtualisation
18 97 (22.66%) WebEx
18 97 (22.66%) XenApp
19 96 (22.43%) Computer Science Degree
19 96 (22.43%) Cisco IOS
20 95 (22.20%) Business Continuity
21 94 (21.96%) Microsoft App-V
21 94 (21.96%) Azure
22 93 (21.73%) XenDesktop
22 93 (21.73%) VMware ESXi
22 93 (21.73%) Business Continuity Planning

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 161 (37.62%) Microsoft Exchange
2 41 (9.58%) SharePoint
3 5 (1.17%) Exchange Server 2013
4 3 (0.70%) SAS
5 2 (0.47%) Exchange Server 2007
5 2 (0.47%) Exchange Server 2010
6 1 (0.23%) CMS
6 1 (0.23%) Confluence
Applications
1 77 (17.99%) Microsoft Office
2 14 (3.27%) Microsoft Excel
3 9 (2.10%) Microsoft PowerPoint
4 3 (0.70%) SPSS
5 2 (0.47%) Adobe Creative Suite
6 1 (0.23%) S-PLUS
Business Applications
1 7 (1.64%) Carpe Diem
2 1 (0.23%) Dynamics CRM
2 1 (0.23%) Elite 3E
2 1 (0.23%) Visualfiles
Cloud Services
1 295 (68.93%) Microsoft 365
2 94 (21.96%) Azure
3 37 (8.64%) Entra ID
4 14 (3.27%) AWS
5 10 (2.34%) Power Platform
6 8 (1.87%) Google Workspace
6 8 (1.87%) OneDrive
7 7 (1.64%) Mimecast
7 7 (1.64%) WhatsApp
8 4 (0.93%) Amazon EC2
8 4 (0.93%) Snowflake
9 3 (0.70%) Dropbox
9 3 (0.70%) Rubrik
10 2 (0.47%) Cloud Computing
11 1 (0.23%) Azure Storage
11 1 (0.23%) Dynamics 365
11 1 (0.23%) GCP
11 1 (0.23%) IaaS
11 1 (0.23%) PaaS
11 1 (0.23%) SaaS
Communications & Networking
1 119 (27.80%) WAN
2 114 (26.64%) Wireless
3 97 (22.66%) WebEx
4 96 (22.43%) Cisco IOS
5 93 (21.73%) SD-WAN
6 41 (9.58%) VPN
7 39 (9.11%) Wi-Fi
8 37 (8.64%) DNS
9 35 (8.18%) DHCP
10 31 (7.24%) TCP/IP
11 24 (5.61%) Firewall
12 22 (5.14%) LAN
13 17 (3.97%) VoIP
14 14 (3.27%) Internet
15 8 (1.87%) Remote Desktop
16 7 (1.64%) VLAN
17 6 (1.40%) Intranet
17 6 (1.40%) SAN
18 5 (1.17%) iSCSI
18 5 (1.17%) Skype
Database & Business Intelligence
1 11 (2.57%) SQL Server
2 10 (2.34%) Power BI
3 4 (0.93%) BusinessObjects
4 3 (0.70%) Big Data
4 3 (0.70%) EDRMS
4 3 (0.70%) SQL Server Reporting Services
5 2 (0.47%) SQL Server Integration Services
6 1 (0.23%) Amazon RDS
6 1 (0.23%) Electronic Patient Records
Development Applications
1 2 (0.47%) Git
1 2 (0.47%) JIRA
1 2 (0.47%) MSI
2 1 (0.23%) Atlassian Bamboo
2 1 (0.23%) Bitbucket
General
1 210 (49.07%) Social Skills
2 55 (12.85%) Analytical Skills
3 42 (9.81%) Finance
4 36 (8.41%) Law
5 34 (7.94%) Legal
6 20 (4.67%) Organisational Skills
7 19 (4.44%) Banking
8 10 (2.34%) Inclusion and Diversity
9 8 (1.87%) Retail
10 7 (1.64%) Telecoms
11 5 (1.17%) Games
11 5 (1.17%) Marketing
12 4 (0.93%) Documentation Skills
12 4 (0.93%) Electronics
13 3 (0.70%) Advertising
13 3 (0.70%) Aviation
14 2 (0.47%) Financial Institution
15 1 (0.23%) Back Office
15 1 (0.23%) French Language
15 1 (0.23%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (1.87%) ADSI
2 7 (1.64%) LDAP
3 4 (0.93%) X-Windows
4 2 (0.47%) EDI
5 1 (0.23%) .NET
5 1 (0.23%) OLE
5 1 (0.23%) SAML
5 1 (0.23%) Software Packaging
5 1 (0.23%) XML
Miscellaneous
1 118 (27.57%) Video Conferencing
2 93 (21.73%) Wiki
3 16 (3.74%) Driving Licence
3 16 (3.74%) EPoS
4 12 (2.80%) Replication
5 11 (2.57%) iPhone
6 8 (1.87%) Self-Motivation
7 6 (1.40%) Data Centre
7 6 (1.40%) iPad
7 6 (1.40%) Onboarding
7 6 (1.40%) Smartphone
8 5 (1.17%) Enterprise Software
9 4 (0.93%) Apple TV
9 4 (0.93%) CMDB
9 4 (0.93%) Management Information System
9 4 (0.93%) Social Media
10 3 (0.70%) Analytical Mindset
10 3 (0.70%) Cybercrime
10 3 (0.70%) Linux Command Line
11 2 (0.47%) Blackberry
Operating Systems
1 311 (72.66%) Windows
2 194 (45.33%) Windows 10
3 117 (27.34%) Android
4 53 (12.38%) Windows Server
5 36 (8.41%) Mac OS
6 29 (6.78%) Apple iOS
7 19 (4.44%) Mac OS X
8 11 (2.57%) Windows Server 2008
9 9 (2.10%) Windows Server 2012
10 8 (1.87%) Linux
11 7 (1.64%) Windows Server 2019
12 5 (1.17%) Windows 7
12 5 (1.17%) Windows Server 2016
13 3 (0.70%) Unix
14 1 (0.23%) CentOS
14 1 (0.23%) VMS
Processes & Methodologies
1 102 (23.83%) Customer Service
2 100 (23.36%) Computer Science
3 99 (23.13%) Mobile Device Management
4 98 (22.90%) Application Virtualisation
5 95 (22.20%) Business Continuity
6 93 (21.73%) BCP
6 93 (21.73%) Business Continuity Planning
6 93 (21.73%) Contract Negotiation
7 75 (17.52%) Problem-Solving
8 72 (16.82%) ITIL
9 57 (13.32%) ITSM
10 34 (7.94%) Service Management
11 26 (6.07%) Service Delivery
12 21 (4.91%) Cybersecurity
13 17 (3.97%) Collaborative Working
14 16 (3.74%) Asset Management
15 15 (3.50%) Document Management
15 15 (3.50%) Project Delivery
16 13 (3.04%) Business Intelligence
17 12 (2.80%) Change Management
Programming Languages
1 29 (6.78%) PowerShell
2 18 (4.21%) SQL
3 7 (1.64%) Bash
4 4 (0.93%) T-SQL
5 2 (0.47%) Python
6 1 (0.23%) C#
6 1 (0.23%) JavaScript
Qualifications
1 151 (35.28%) Degree
2 96 (22.43%) Computer Science Degree
3 93 (21.73%) Master's Degree
4 21 (4.91%) Microsoft Certification
5 10 (2.34%) MCSA
6 9 (2.10%) A+ Certification
6 9 (2.10%) Azure Certification
7 8 (1.87%) CREST Certified
8 7 (1.64%) Cisco Certification
9 6 (1.40%) CCNA
9 6 (1.40%) ITIL Certification
9 6 (1.40%) MCSE
10 5 (1.17%) DBS Check
11 4 (0.93%) MCP
12 3 (0.70%) Network+ Certification
13 1 (0.23%) GCIA
13 1 (0.23%) GCWN
13 1 (0.23%) MOS
13 1 (0.23%) Security Cleared
13 1 (0.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 21 (4.91%) SLA
2 6 (1.40%) ISO/IEC 27001
3 5 (1.17%) GDPR
4 4 (0.93%) Cyber Essentials
5 1 (0.23%) Cyber Essentials PLUS
System Software
1 265 (61.92%) Active Directory
2 97 (22.66%) XenApp
3 94 (21.96%) Microsoft App-V
4 93 (21.73%) VMware ESXi
4 93 (21.73%) XenDesktop
5 29 (6.78%) VMware Infrastructure
6 11 (2.57%) Hyper-V
7 6 (1.40%) Virtual Desktop
8 4 (0.93%) Terminal Services
9 3 (0.70%) vSphere
10 2 (0.47%) Virtual Machines
11 1 (0.23%) BitLocker
11 1 (0.23%) Firmware
11 1 (0.23%) Virtual Servers
11 1 (0.23%) Xen
Systems Management
1 119 (27.80%) SCCM
2 98 (22.90%) AirWatch
3 46 (10.75%) Microsoft Intune
4 21 (4.91%) Jamf Pro
5 3 (0.70%) PaperCut
6 2 (0.47%) Single Sign-On
7 1 (0.23%) Ansible
7 1 (0.23%) Backup Exec
7 1 (0.23%) MobiControl
7 1 (0.23%) Progress Chef
7 1 (0.23%) Puppet
7 1 (0.23%) WSUS
Vendors
1 272 (63.55%) Microsoft
2 121 (28.27%) Citrix
3 119 (27.80%) Cisco
4 35 (8.18%) VMware
5 21 (4.91%) Apple
6 19 (4.44%) Bloomberg
6 19 (4.44%) iManage
7 17 (3.97%) ServiceNow
8 14 (3.27%) HP
9 9 (2.10%) Meraki
9 9 (2.10%) MobileIron
10 8 (1.87%) FactSet
10 8 (1.87%) Refinitiv
11 7 (1.64%) Adobe
11 7 (1.64%) Dell
12 6 (1.40%) Alteryx
12 6 (1.40%) ConnectWise
12 6 (1.40%) Google
12 6 (1.40%) Salesforce
13 4 (0.93%) Veeam