Service Analyst Contract Job Trends in England

Service Analyst
UK > England

The median Service Analyst daily rate in England is £275, according to job vacancies posted in the 6 months leading up to 21 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
21 Dec 2025
Same period 2024 Same period 2023
Rank 304 249 170
Rank change year-on-year -55 -79 +42
Contract jobs requiring a Service Analyst 262 291 548
As % of all contract jobs in England 0.84% 1.01% 1.48%
As % of the Job Titles category 0.92% 1.09% 1.58%
Number of daily rates quoted 128 156 346
10th Percentile £135 £140 £131
25th Percentile £161 £170 £158
Median daily rate (50th Percentile) £275 £200 £215
Median % change year-on-year +37.50% -6.98% +7.50%
75th Percentile £414 £333 £388
90th Percentile £538 £541 £528
UK median daily rate £275 £200 £215
% change year-on-year +37.50% -6.98% +7.50%
Number of hourly rates quoted 59 41 116
10th Percentile £13.80 £14.03 £13.41
25th Percentile £14.38 £14.99 £14.15
Median hourly rate £16.00 £17.44 £15.65
Median % change year-on-year -8.26% +11.44% +0.97%
75th Percentile £19.10 £21.46 £18.88
90th Percentile £24.22 £26.69 £20.57
UK median hourly rate £16.00 £17.44 £15.65
% change year-on-year -8.26% +11.44% +0.97%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,629 26,767 34,583
% of contract IT jobs with a recognized job title 91.25% 92.94% 93.38%
Number of daily rates quoted 18,257 16,661 23,770
10th Percentile £291 £300 £285
25th Percentile £405 £413 £413
Median daily rate (50th Percentile) £510 £525 £530
Median % change year-on-year -2.86% -0.94% -3.64%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,766 841 1,334
10th Percentile £14.38 £15.73 £15.25
25th Percentile £18.22 £21.25 £20.00
Median hourly rate £26.30 £35.00 £45.21
Median % change year-on-year -24.86% -22.58% +39.11%
75th Percentile £60.19 £65.00 £65.00
90th Percentile £71.50 £73.75 £77.50
UK median hourly rate £25.15 £33.00 £45.00
% change year-on-year -23.79% -26.67% +50.00%

Service Analyst
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'Service Analyst' in the job title relative to all contract IT jobs advertised in England.

Service Analyst job vacancy trend in England

Service Analyst
Daily Rate Trend in England

Contractor daily rate distribution trend for Service Analyst job vacancies in England.

Contractor daily rate distribution trend for Service Analyst job vacancies in England

Service Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Analyst in England over the 6 months to 21 December 2025.

Daily rate histogram for Service Analyst in England

Service Analyst
Hourly Rate Trend in England

Contractor hourly rate distribution trend for Service Analyst job vacancies in England.

Contractor hourly rate distribution trend for Service Analyst job vacancies in England

Service Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Analyst in England over the 6 months to 21 December 2025.

Hourly rate histogram for Service Analyst in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 6 months to 21 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -4 78 £400 +58.42% 12
East of England -2 61 £155 -60.00% 6
North of England -58 50 £175 +16.67% 18
South East -29 35 £200 +5.26% 20
Midlands -35 28 £155 -18.42% 10
North West -47 22 £163 -7.14% 14
Yorkshire -38 21 £181 +34.26% 3
East Midlands -12 14 £131 -30.97% 6
West Midlands -36 14 £250 +31.58% 4
South West -29 11 £298 +48.75% 8
North East -13 7 £190 +26.67% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 21 December 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring Service Analyst in the job title.

1 101 (38.55%) Customer Service
2 65 (24.81%) Microsoft
3 57 (21.76%) Active Directory
3 57 (21.76%) ITIL
4 56 (21.37%) Problem-Solving
5 55 (20.99%) Windows
6 47 (17.94%) Microsoft 365
7 40 (15.27%) Security Cleared
8 36 (13.74%) Service Management
8 36 (13.74%) ServiceNow
9 35 (13.36%) ITSM
10 30 (11.45%) Windows 10
11 29 (11.07%) Change Management
11 29 (11.07%) SC Cleared
12 27 (10.31%) Service Delivery
13 25 (9.54%) Microsoft Office
14 21 (8.02%) Microsoft Exchange
15 19 (7.25%) Continuous Improvement
16 18 (6.87%) Stakeholder Management
17 17 (6.49%) Stakeholder Engagement
18 16 (6.11%) Business Analysis
18 16 (6.11%) SLA
19 15 (5.73%) Agile
20 14 (5.34%) Collaborative Working
20 14 (5.34%) Incident Management
20 14 (5.34%) User Experience
21 13 (4.96%) DNS
21 13 (4.96%) Google
21 13 (4.96%) Google Workspace
21 13 (4.96%) JIRA

Service Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (8.02%) Microsoft Exchange
2 12 (4.58%) SharePoint
3 7 (2.67%) Confluence
4 4 (1.53%) HCL Notes
5 1 (0.38%) Anypoint
5 1 (0.38%) Exchange Server 2013
Applications
1 25 (9.54%) Microsoft Office
2 13 (4.96%) Microsoft Excel
3 6 (2.29%) MS Visio
4 5 (1.91%) Microsoft PowerPoint
5 3 (1.15%) Spreadsheet
Business Applications
1 5 (1.91%) NetSuite
2 2 (0.76%) Dynamics CRM
2 2 (0.76%) NEC Housing
2 2 (0.76%) Oracle EBS
2 2 (0.76%) Remedy ITSM
2 2 (0.76%) Salesforce CRM
3 1 (0.38%) Aareon QL
3 1 (0.38%) MIS ActiveH
3 1 (0.38%) OPENHousing
3 1 (0.38%) Oracle EBS R12
3 1 (0.38%) Orchard Housing
3 1 (0.38%) SAP S/4HANA
3 1 (0.38%) SystmOne
Cloud Services
1 47 (17.94%) Microsoft 365
2 13 (4.96%) Google Workspace
3 12 (4.58%) Azure
4 9 (3.44%) Entra ID
4 9 (3.44%) Power Platform
5 6 (2.29%) GCP
5 6 (2.29%) SaaS
6 5 (1.91%) AWS
6 5 (1.91%) Lucidchart
7 4 (1.53%) Azure DevOps
8 2 (0.76%) Dynamics 365
8 2 (0.76%) Power Automate
8 2 (0.76%) PowerApps
8 2 (0.76%) Salesforce Sales Cloud
9 1 (0.38%) FinancialForce
9 1 (0.38%) Mavenlink
9 1 (0.38%) OCI
9 1 (0.38%) OneDrive
9 1 (0.38%) Oracle Service Cloud
9 1 (0.38%) Slack
Communications & Networking
1 13 (4.96%) DNS
2 10 (3.82%) VoIP
3 9 (3.44%) TCP/IP
4 8 (3.05%) DHCP
5 6 (2.29%) Wi-Fi
6 4 (1.53%) VPN
7 3 (1.15%) Broadband
8 2 (0.76%) Internet
8 2 (0.76%) LAN
8 2 (0.76%) Network Security
9 1 (0.38%) Remote Desktop
9 1 (0.38%) SAN
9 1 (0.38%) Skype
9 1 (0.38%) WAN
Database & Business Intelligence
1 7 (2.67%) Power BI
2 1 (0.38%) BusinessObjects Business Intelligence
2 1 (0.38%) Looker
2 1 (0.38%) Oracle Database
2 1 (0.38%) Tableau
Development Applications
1 13 (4.96%) JIRA
2 4 (1.53%) Git
2 4 (1.53%) Jenkins
3 1 (0.38%) Selenium
General
1 111 (42.37%) Social Skills
2 54 (20.61%) Finance
3 24 (9.16%) Analytical Skills
4 20 (7.63%) Romanian Language
5 16 (6.11%) Inclusion and Diversity
5 16 (6.11%) Public Sector
6 12 (4.58%) Organisational Skills
6 12 (4.58%) Polish Language
7 11 (4.20%) Retail
8 10 (3.82%) Manufacturing
9 7 (2.67%) Banking
9 7 (2.67%) Local Government
9 7 (2.67%) Military
10 5 (1.91%) Legal
11 4 (1.53%) Documentation Skills
11 4 (1.53%) Spanish Language
12 3 (1.15%) Marketing
12 3 (1.15%) Telecoms
13 2 (0.76%) Investment Banking
14 1 (0.38%) Billing
Libraries, Frameworks & Software Standards
1 4 (1.53%) AngularJS
1 4 (1.53%) Bootstrap
1 4 (1.53%) CSS
1 4 (1.53%) HTML
1 4 (1.53%) REST
1 4 (1.53%) SOAP
2 3 (1.15%) JSON
2 3 (1.15%) XML
3 1 (0.38%) EDI
3 1 (0.38%) Spring Boot
Miscellaneous
1 12 (4.58%) Management Information System
2 10 (3.82%) Onboarding
3 9 (3.44%) CMDB
4 8 (3.05%) Smartphone
5 7 (2.67%) Video Conferencing
6 6 (2.29%) Self-Motivation
7 5 (1.91%) Data Centre
7 5 (1.91%) NHS
8 4 (1.53%) Analytical Mindset
8 4 (1.53%) Enterprise Software
9 3 (1.15%) Virtual Team
10 2 (0.76%) Operational Technology
10 2 (0.76%) Smartcard
11 1 (0.38%) Data Protection Act
11 1 (0.38%) Derivative
11 1 (0.38%) Equities
11 1 (0.38%) Fixed Income
11 1 (0.38%) iPad
11 1 (0.38%) iPhone
11 1 (0.38%) Mobile App
Operating Systems
1 55 (20.99%) Windows
2 30 (11.45%) Windows 10
3 10 (3.82%) Android
4 8 (3.05%) Apple iOS
4 8 (3.05%) Mac OS
5 2 (0.76%) Mac OS X
6 1 (0.38%) Windows Server
6 1 (0.38%) Windows Server 2012
Processes & Methodologies
1 101 (38.55%) Customer Service
2 57 (21.76%) ITIL
3 56 (21.37%) Problem-Solving
4 36 (13.74%) Service Management
5 35 (13.36%) ITSM
6 29 (11.07%) Change Management
7 27 (10.31%) Service Delivery
8 19 (7.25%) Continuous Improvement
9 18 (6.87%) Stakeholder Management
10 17 (6.49%) Stakeholder Engagement
11 16 (6.11%) Business Analysis
12 15 (5.73%) Agile
13 14 (5.34%) Collaborative Working
13 14 (5.34%) Incident Management
13 14 (5.34%) User Experience
14 12 (4.58%) User Stories
15 11 (4.20%) Validation
16 10 (3.82%) DevOps
16 10 (3.82%) Migration
16 10 (3.82%) Problem Management
Programming Languages
1 13 (4.96%) SQL
2 8 (3.05%) Python
3 7 (2.67%) PowerShell
4 4 (1.53%) JavaScript
5 1 (0.38%) C#
5 1 (0.38%) Java
5 1 (0.38%) Scala
Qualifications
1 40 (15.27%) Security Cleared
2 29 (11.07%) SC Cleared
3 10 (3.82%) Degree
3 10 (3.82%) DV Cleared
3 10 (3.82%) ITIL Certification
4 8 (3.05%) A+ Certification
5 7 (2.67%) ITIL Foundation Certificate
5 7 (2.67%) Microsoft Certification
6 5 (1.91%) CBAP
6 5 (1.91%) CSPO
7 3 (1.15%) MCSA
8 1 (0.38%) CIPD
8 1 (0.38%) CTC Cleared
8 1 (0.38%) NVQ Level 3
Quality Assurance & Compliance
1 16 (6.11%) SLA
2 7 (2.67%) Data Quality
3 3 (1.15%) ISO/IEC 27001
4 2 (0.76%) GDPR
5 1 (0.38%) Accessibility
5 1 (0.38%) Actionable Recommendations
5 1 (0.38%) QA
System Software
1 57 (21.76%) Active Directory
2 1 (0.38%) VMware Infrastructure
2 1 (0.38%) XenApp
Systems Management
1 13 (4.96%) SCCM
2 7 (2.67%) Microsoft Intune
3 1 (0.38%) Jamf Pro
3 1 (0.38%) Thomson Reuters DACS
Vendors
1 65 (24.81%) Microsoft
2 36 (13.74%) ServiceNow
3 13 (4.96%) Google
4 9 (3.44%) Salesforce
5 5 (1.91%) Citrix
5 5 (1.91%) Zuora
6 4 (1.53%) Lotus
6 4 (1.53%) Oracle
7 3 (1.15%) Apple
7 3 (1.15%) Cisco
7 3 (1.15%) Remedy
7 3 (1.15%) SAP
8 2 (0.76%) Altiris
8 2 (0.76%) NEC
8 2 (0.76%) Northgate
8 2 (0.76%) VMware
9 1 (0.38%) Capita
9 1 (0.38%) Civica
9 1 (0.38%) Ivanti
9 1 (0.38%) Orchard