Service Desk Analyst
UK
The median Service Desk Analyst daily rate in the UK is £190, according to job vacancies posted in the 6 months leading up to 5 July 2025.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 5 Jul 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 371 | 266 | 308 |
| Rank change year-on-year | -105 | +42 | +30 |
| Contract jobs requiring a Service Desk Analyst | 181 | 374 | 465 |
| As % of all contract jobs advertised in the UK | 0.57% | 0.86% | 0.82% |
| As % of the Job Titles category | 0.62% | 0.93% | 0.87% |
| Number of daily rates quoted | 72 | 164 | 251 |
| 10th Percentile | £130 | £127 | £120 |
| 25th Percentile | £142 | £150 | £147 |
| Median daily rate (50th Percentile) | £190 | £190 | £180 |
| Median % change year-on-year | - | +5.56% | +12.50% |
| 75th Percentile | £232 | £232 | £215 |
| 90th Percentile | £288 | £332 | £250 |
| UK excluding London median daily rate | £174 | £175 | £165 |
| % change year-on-year | -0.71% | +6.06% | +6.69% |
| Number of hourly rates quoted | 51 | 163 | 127 |
| 10th Percentile | £14.41 | £12.60 | £12.65 |
| 25th Percentile | £14.99 | £14.16 | £13.41 |
| Median hourly rate | £16.30 | £16.00 | £14.52 |
| Median % change year-on-year | +1.88% | +10.19% | -6.32% |
| 75th Percentile | £19.63 | £21.37 | £18.36 |
| 90th Percentile | £24.50 | £21.46 | £20.56 |
| UK excluding London median hourly rate | £16.30 | £16.00 | £14.51 |
| % change year-on-year | +1.88% | +10.27% | -4.85% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 29,261 | 40,308 | 53,403 |
| % of contract IT jobs with a recognized job title | 92.00% | 92.99% | 94.46% |
| Number of daily rates quoted | 18,659 | 25,937 | 37,084 |
| 10th Percentile | £287 | £285 | £313 |
| 25th Percentile | £400 | £410 | £425 |
| Median daily rate (50th Percentile) | £500 | £525 | £538 |
| Median % change year-on-year | -4.76% | -2.33% | +1.42% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £738 | £750 | £750 |
| UK excluding London median daily rate | £475 | £494 | £500 |
| % change year-on-year | -3.85% | -1.20% | +4.17% |
| Number of hourly rates quoted | 1,318 | 2,814 | 1,558 |
| 10th Percentile | £13.75 | £12.86 | £14.25 |
| 25th Percentile | £17.44 | £16.65 | £19.00 |
| Median hourly rate | £26.39 | £38.50 | £43.00 |
| Median % change year-on-year | -31.47% | -10.47% | +70.13% |
| 75th Percentile | £55.25 | £63.31 | £65.00 |
| 90th Percentile | £72.90 | £74.00 | £77.00 |
| UK excluding London median hourly rate | £25.15 | £40.00 | £39.55 |
| % change year-on-year | -37.13% | +1.14% | +96.47% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Daily Rate Histogram
Daily rate distribution for jobs citing Service Desk Analyst over the 6 months to 5 July 2025.
Service Desk Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Hourly Rate Histogram
Hourly rate distribution of jobs citing Service Desk Analyst over the 6 months to 5 July 2025.
Service Desk Analyst
Top 17 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 5 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -77 | 162 | £190 | -1.30% | 264 |
| UK excluding London | -59 | 153 | £174 | -0.71% | 254 |
| North of England | -16 | 41 | £150 | -14.29% | 72 |
| East of England | -15 | 39 | £225 | +18.42% | 30 |
| London | +21 | 27 | £220 | +10.00% | 48 |
| Work from Home | -13 | 27 | £150 | -6.25% | 85 |
| North West | -9 | 26 | £150 | -25.00% | 34 |
| South East | +21 | 20 | £200 | +14.29% | 40 |
| Midlands | -8 | 19 | £190 | +18.75% | 45 |
| South West | -10 | 16 | £178 | -35.45% | 25 |
| Scotland | +6 | 15 | £130 | -25.71% | 18 |
| Yorkshire | -6 | 13 | £145 | -7.94% | 29 |
| West Midlands | -4 | 12 | £220 | +15.79% | 25 |
| East Midlands | -2 | 7 | £132 | -17.29% | 20 |
| Northern Ireland | - | 2 | - | - | 6 |
| North East | - | 2 | - | - | 10 |
| Wales | -10 | 1 | £140 | +8.53% | 19 |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 5 July 2025, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: