Technical Support Engineer Jobs in the UK excluding London

Technical Support Engineer
UK > UK excluding London

The median Technical Support Engineer salary in the UK excluding London is £35,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 399 584 688
Rank change year-on-year +185 +104 -124
Permanent jobs requiring a Technical Support Engineer 420 180 179
As % of all permanent jobs advertised in the UK excluding London 0.60% 0.29% 0.25%
As % of the Job Titles category 0.63% 0.33% 0.26%
Number of salaries quoted 354 104 141
10th Percentile £25,000 £27,825 £22,750
25th Percentile £28,000 £30,000 £26,000
Median annual salary (50th Percentile) £35,000 £35,000 £31,500
Median % change year-on-year - +11.11% +9.57%
75th Percentile £40,000 £46,000 £37,500
90th Percentile £50,000 £50,000 £43,750
UK median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% +3.17%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,883 54,717 68,218
% of permanent jobs with a recognized job title 94.80% 89.25% 95.80%
Number of salaries quoted 47,333 31,108 43,002
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Technical Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Technical Support Engineer in the UK excluding London.

Salary trend for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Technical Support Engineer in the UK excluding London over the 6 months to 6 May 2024.

Salary histogram for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK excluding London region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +69 130 £35,000 -17.65% 17
Midlands +113 103 £35,000 +3.52% 9
North of England +104 70 £32,500 +3.17% 21
West Midlands +83 60 £35,000 +1.45% 5
South West -8 60 £35,500 -2.74% 8
East Midlands - 43 £27,500 - 4
Yorkshire +127 41 £32,500 -7.14% 8
East of England +24 27 £37,500 - 11
North West +33 25 £30,000 -2.25% 12
Scotland -63 13 £26,500 -41.11% 1
Northern Ireland +28 9 £34,500 -1.43% 2
Isle of Man - 8 £45,000 -
North East -4 4 £34,500 +6.15% 2
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 6 May 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Technical Support Engineer in the job title.

1 118 (28.10%) Windows
2 96 (22.86%) Customer Service
3 92 (21.90%) Microsoft
4 89 (21.19%) Social Skills
5 64 (15.24%) Windows Server
6 61 (14.52%) Microsoft 365
7 60 (14.29%) Manufacturing
8 55 (13.10%) Active Directory
9 53 (12.62%) Azure
10 51 (12.14%) SharePoint
11 43 (10.24%) Linux
11 43 (10.24%) Degree
12 41 (9.76%) Telecoms
12 41 (9.76%) Problem-Solving
13 40 (9.52%) Entra ID
14 39 (9.29%) Firewall
15 35 (8.33%) Hyper-V
16 34 (8.10%) Finance
16 34 (8.10%) SQL
16 34 (8.10%) TCP/IP
17 30 (7.14%) Continuous Improvement
17 30 (7.14%) VMware
18 29 (6.90%) OneDrive
19 28 (6.67%) HNC
20 27 (6.43%) MySQL
20 27 (6.43%) Electronics
21 25 (5.95%) ITIL
21 25 (5.95%) Coaching
21 25 (5.95%) Customer Experience
22 24 (5.71%) VMware Infrastructure

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (12.14%) SharePoint
2 24 (5.71%) Microsoft Exchange
3 2 (0.48%) IIS
3 2 (0.48%) WordPress
Applications
1 13 (3.10%) Microsoft Excel
2 10 (2.38%) Microsoft Office
3 9 (2.14%) Microsoft PowerPoint
4 3 (0.71%) AutoCAD
4 3 (0.71%) Trello
5 2 (0.48%) Revit
Business Applications
1 2 (0.48%) Oracle Receivables
2 1 (0.24%) JDE EnterpriseOne
Cloud Services
1 61 (14.52%) Microsoft 365
2 53 (12.62%) Azure
3 40 (9.52%) Entra ID
4 29 (6.90%) OneDrive
5 10 (2.38%) AWS
6 8 (1.90%) SaaS
7 6 (1.43%) Dynamics 365
7 6 (1.43%) Mimecast
8 1 (0.24%) Azure Data Factory
8 1 (0.24%) Azure Sentinel
8 1 (0.24%) Azure Table
8 1 (0.24%) Cloud Computing
8 1 (0.24%) GCP
8 1 (0.24%) Power Platform
8 1 (0.24%) WhatsApp
Communications & Networking
1 39 (9.29%) Firewall
2 34 (8.10%) TCP/IP
3 22 (5.24%) Wireless
4 19 (4.52%) DNS
5 17 (4.05%) LTE
5 17 (4.05%) WAN
6 16 (3.81%) 3G
6 16 (3.81%) DHCP
6 16 (3.81%) VoIP
7 15 (3.57%) SNMP
8 14 (3.33%) 4G
9 13 (3.10%) Ethernet
9 13 (3.10%) SAN
9 13 (3.10%) SSH
10 10 (2.38%) GPRS
10 10 (2.38%) VSAT
11 9 (2.14%) LAN
12 8 (1.90%) Bluetooth
12 8 (1.90%) GSM
12 8 (1.90%) SDH
Database & Business Intelligence
1 27 (6.43%) MySQL
2 23 (5.48%) SQL Server
3 14 (3.33%) Relational Database
4 3 (0.71%) GIS
5 2 (0.48%) Crystal Reports
5 2 (0.48%) Oracle Reports
6 1 (0.24%) Amazon RDS
6 1 (0.24%) MongoDB
Development Applications
1 13 (3.10%) Eclipse
1 13 (3.10%) JIRA
General
1 89 (21.19%) Social Skills
2 60 (14.29%) Manufacturing
3 41 (9.76%) Telecoms
4 34 (8.10%) Finance
5 27 (6.43%) Electronics
6 22 (5.24%) Military
7 15 (3.57%) Analytical Skills
8 11 (2.62%) Documentation Skills
8 11 (2.62%) Public Sector
9 10 (2.38%) Marketing
9 10 (2.38%) Organisational Skills
9 10 (2.38%) Retail
10 6 (1.43%) Automotive
11 5 (1.19%) Inclusion and Diversity
11 5 (1.19%) Presentation Skills
12 4 (0.95%) Billing
13 2 (0.48%) Advertising
13 2 (0.48%) Aerospace
14 1 (0.24%) Agriculture
Libraries, Frameworks & Software Standards
1 19 (4.52%) CSS
2 16 (3.81%) HTML
2 16 (3.81%) REST
2 16 (3.81%) XML
3 13 (3.10%) Ajax
3 13 (3.10%) AngularJS
3 13 (3.10%) JDBC
3 13 (3.10%) ODBC
3 13 (3.10%) SOAP
3 13 (3.10%) Web Services
3 13 (3.10%) XHTML
4 3 (0.71%) EDI
4 3 (0.71%) JSON
4 3 (0.71%) Lightning Web Components
Miscellaneous
1 15 (3.57%) Driving Licence
2 13 (3.10%) CMDB
3 10 (2.38%) CCTV
4 8 (1.90%) Linux Command Line
5 7 (1.67%) Fat Client
5 7 (1.67%) Fibre Optics
5 7 (1.67%) Thin Client
6 6 (1.43%) Foreign Exchange (FX)
6 6 (1.43%) Management Information System
6 6 (1.43%) Self-Motivation
7 5 (1.19%) Data Protection Act
8 4 (0.95%) Data Centre
9 3 (0.71%) ASTM
9 3 (0.71%) IoT
9 3 (0.71%) Renewable Energy
10 2 (0.48%) Augmented Reality
10 2 (0.48%) NB-IoT
10 2 (0.48%) Virtual Reality
11 1 (0.24%) Onboarding
11 1 (0.24%) Public Cloud
Operating Systems
1 118 (28.10%) Windows
2 64 (15.24%) Windows Server
3 43 (10.24%) Linux
4 17 (4.05%) Mac OS
5 15 (3.57%) Unix
6 11 (2.62%) Windows Server 2012
7 9 (2.14%) Windows 10
8 3 (0.71%) Apple iOS
9 2 (0.48%) Solaris
9 2 (0.48%) Windows Server 2016
9 2 (0.48%) Windows Server 2019
10 1 (0.24%) Android
10 1 (0.24%) Windows 7
Processes & Methodologies
1 96 (22.86%) Customer Service
2 41 (9.76%) Problem-Solving
3 30 (7.14%) Continuous Improvement
4 25 (5.95%) Coaching
4 25 (5.95%) Customer Experience
4 25 (5.95%) ITIL
5 22 (5.24%) Commercial Awareness
6 21 (5.00%) Business Intelligence
7 20 (4.76%) Mentoring
8 17 (4.05%) Time Management
9 16 (3.81%) CRM
9 16 (3.81%) OO
9 16 (3.81%) OOP
10 15 (3.57%) Network Management
11 14 (3.33%) Customer-Centricity
11 14 (3.33%) Database Tuning
12 13 (3.10%) Data Extraction
12 13 (3.10%) ITSM
13 12 (2.86%) Cybersecurity
13 12 (2.86%) Disaster Recovery
Programming Languages
1 34 (8.10%) SQL
2 22 (5.24%) Java
2 22 (5.24%) Python
3 19 (4.52%) JavaScript
3 19 (4.52%) PowerShell
4 14 (3.33%) PL/SQL
5 13 (3.10%) Perl
6 7 (1.67%) C#
7 4 (0.95%) T-SQL
7 4 (0.95%) VBA
7 4 (0.95%) VBScript
8 3 (0.71%) Apex Code
9 1 (0.24%) Bash
Qualifications
1 43 (10.24%) Degree
2 28 (6.67%) HNC
3 16 (3.81%) Security Cleared
4 10 (2.38%) HND
5 9 (2.14%) CCNA
5 9 (2.14%) Cisco Certification
6 8 (1.90%) Computer Science Degree
7 6 (1.43%) GCSC
8 5 (1.19%) ITIL Certification
9 2 (0.48%) Microsoft Certification
10 1 (0.24%) DBS Check
10 1 (0.24%) DV Cleared
10 1 (0.24%) MCSA
10 1 (0.24%) SC Cleared
Quality Assurance & Compliance
1 21 (5.00%) SLA
2 7 (1.67%) GDPR
3 4 (0.95%) QA
4 3 (0.71%) Accessibility
5 2 (0.48%) ISO 14001
5 2 (0.48%) ISO 9001
System Software
1 55 (13.10%) Active Directory
2 35 (8.33%) Hyper-V
3 24 (5.71%) VMware Infrastructure
4 4 (0.95%) NFS
4 4 (0.95%) Terminal Services
5 2 (0.48%) Virtual Desktop
5 2 (0.48%) Virtual Servers
6 1 (0.24%) Virtual Machines
6 1 (0.24%) VMware ESXi
Systems Management
1 19 (4.52%) Microsoft Intune
2 13 (3.10%) WMI
3 3 (0.71%) Cisco Prime
3 3 (0.71%) McAfee ePO
3 3 (0.71%) SCOM
4 1 (0.24%) Autotask
4 1 (0.24%) Jamf Pro
Vendors
1 92 (21.90%) Microsoft
2 30 (7.14%) VMware
3 23 (5.48%) Cisco
4 15 (3.57%) Oracle
5 13 (3.10%) Splunk
6 10 (2.38%) Salesforce
7 9 (2.14%) HP
7 9 (2.14%) SAP
8 7 (1.67%) Citrix
9 6 (1.43%) Acronis
9 6 (1.43%) Siemens
10 4 (0.95%) ConnectWise
11 3 (0.71%) Apple
11 3 (0.71%) McAfee
11 3 (0.71%) SolarWinds
12 2 (0.48%) AppDynamics
12 2 (0.48%) Dell
13 1 (0.24%) Adobe
13 1 (0.24%) EMC
13 1 (0.24%) Juniper