Customer-Centricity Jobs in the South East

Customer-Centric
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 253 201 189
Rank change year-on-year -52 -12 +93
Permanent jobs citing Customer-Centricity 137 236 382
As % of all permanent jobs advertised in the South East 0.82% 1.62% 1.93%
As % of the Processes & Methodologies category 0.97% 1.71% 2.04%
Number of salaries quoted 88 98 119
10th Percentile £26,500 £28,000 £28,100
25th Percentile £36,000 £40,000 £42,500
Median annual salary (50th Percentile) £42,500 £70,000 £63,000
Median % change year-on-year -39.29% +11.11% +32.63%
75th Percentile £57,500 £72,500 £85,000
90th Percentile £77,000 £93,250 -
England median annual salary £46,958 £70,000 £67,500
% change year-on-year -32.92% +3.70% +22.73%

All Process and Methodology Skills
South East

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,109 13,810 18,708
As % of all permanent jobs advertised in the South East 84.57% 94.55% 94.40%
Number of salaries quoted 9,848 8,011 11,960
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in the South East

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer-Centricity in the South East

Customer-Centricity
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Customer-Centricity in the South East.

Salary trend for Customer-Centricity in the South East

Customer-Centricity
Salary Histogram in the South East

Salary distribution for jobs citing Customer-Centricity in the South East over the 6 months to 7 May 2024.

Salary histogram for Customer-Centricity in the South East

Customer-Centricity
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South East region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -64 64 £37,500 -6.25% 19
Berkshire +4 36 £36,000 -10.00% 4
Hampshire -25 23 £45,000 -28.00% 10
Surrey +3 22 £45,000 -35.71% 5
Oxfordshire 0 16 £37,500 -46.43% 10
Kent -12 14 £35,000 -50.00% 1
Buckinghamshire -56 12 £55,000 -24.45% 5
East Sussex +30 10 £45,000 -35.99%
Isle of Wight - 4 £42,500 -
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.92%) Microsoft Exchange
2 2 (1.46%) SharePoint
3 1 (0.73%) Confluence
Applications
1 10 (7.30%) Microsoft Office
2 9 (6.57%) Microsoft PowerPoint
3 8 (5.84%) Microsoft Excel
4 7 (5.11%) Spreadsheet
5 4 (2.92%) Adobe Captivate
Business Applications
1 6 (4.38%) Dynamics CRM
2 1 (0.73%) Remedy ITSM
Cloud Services
1 27 (19.71%) Power Platform
2 25 (18.25%) Azure
3 13 (9.49%) SaaS
4 10 (7.30%) AWS
5 7 (5.11%) Azure DevOps
6 6 (4.38%) Matillion
6 6 (4.38%) Microsoft 365
6 6 (4.38%) Serverless
6 6 (4.38%) Snowflake
7 4 (2.92%) Dynamics 365
7 4 (2.92%) Power Automate
8 2 (1.46%) GCP
8 2 (1.46%) Google Analytics
9 1 (0.73%) AWS IoT
9 1 (0.73%) GitHub
9 1 (0.73%) IaaS
9 1 (0.73%) OCI
9 1 (0.73%) OneDrive
9 1 (0.73%) OpenShift
9 1 (0.73%) PaaS
Communications & Networking
1 6 (4.38%) DHCP
1 6 (4.38%) DNS
2 5 (3.65%) VPN
3 1 (0.73%) Firewall
3 1 (0.73%) Internet
3 1 (0.73%) LAN
3 1 (0.73%) Remote Desktop
3 1 (0.73%) SSH
3 1 (0.73%) TCP/IP
3 1 (0.73%) Telnet
3 1 (0.73%) VLAN
3 1 (0.73%) WAN
Database & Business Intelligence
1 27 (19.71%) Power BI
2 7 (5.11%) Metadata
3 6 (4.38%) Data Lake
4 2 (1.46%) BigQuery
4 2 (1.46%) Looker
4 2 (1.46%) MySQL
5 1 (0.73%) Data Mining
5 1 (0.73%) Spatial Data
5 1 (0.73%) SQL Server
5 1 (0.73%) SQL Server Reporting Services
Development Applications
1 2 (1.46%) JIRA
1 2 (1.46%) JMeter
2 1 (0.73%) Git
2 1 (0.73%) Jenkins
2 1 (0.73%) Visual Studio
General
1 57 (41.61%) Social Skills
2 42 (30.66%) Analytical Skills
3 33 (24.09%) Finance
4 31 (22.63%) Marketing
5 22 (16.06%) Telecoms
6 21 (15.33%) Legal
7 14 (10.22%) Brand Awareness
7 14 (10.22%) Inclusion and Diversity
8 13 (9.49%) Retail
9 12 (8.76%) Organisational Skills
10 11 (8.03%) Manufacturing
11 7 (5.11%) Billing
11 7 (5.11%) Influencing Skills
11 7 (5.11%) Law
11 7 (5.11%) Publishing
12 6 (4.38%) Presentation Skills
13 5 (3.65%) Automotive
13 5 (3.65%) Aviation
14 4 (2.92%) Pharmaceutical
14 4 (2.92%) Wearables
Job Titles
1 20 (14.60%) Lead
2 14 (10.22%) Customer Experience Manager
3 12 (8.76%) Architect
3 12 (8.76%) Data Architect
3 12 (8.76%) Product Manager
4 11 (8.03%) Project Manager
5 10 (7.30%) Senior
6 9 (6.57%) Lead Project Manager
6 9 (6.57%) Project Leader
6 9 (6.57%) Support Engineer
6 9 (6.57%) Team Leader
7 8 (5.84%) Analyst
7 8 (5.84%) Developer
8 7 (5.11%) Delivery Manager
9 6 (4.38%) IT Support
10 5 (3.65%) Designer
10 5 (3.65%) IT Technician
10 5 (3.65%) Mobile Product Manager
10 5 (3.65%) Senior Architect
10 5 (3.65%) Senior Data Architect
Libraries, Frameworks & Software Standards
1 13 (9.49%) Web Services
2 6 (4.38%) .NET
3 5 (3.65%) RESTful
4 4 (2.92%) HTML5 Canvas
4 4 (2.92%) YAML
5 3 (2.19%) AngularJS
5 3 (2.19%) CSS
5 3 (2.19%) HTML
5 3 (2.19%) HTML5
5 3 (2.19%) React
6 2 (1.46%) CSS3
6 2 (1.46%) Sass
6 2 (1.46%) Vue
7 1 (0.73%) .NET Core
7 1 (0.73%) .NET Framework
7 1 (0.73%) JSON
7 1 (0.73%) RESTEasy
7 1 (0.73%) RxJS
7 1 (0.73%) XML
Miscellaneous
1 22 (16.06%) Product Ownership
2 11 (8.03%) Driving Licence
3 9 (6.57%) Algorithms
3 9 (6.57%) Data Structures
4 8 (5.84%) Mobile App
5 6 (4.38%) Management Information System
5 6 (4.38%) Onboarding
6 4 (2.92%) e-Learning
6 4 (2.92%) Foreign Exchange (FX)
6 4 (2.92%) Social Media
7 2 (1.46%) Renewable Energy
8 1 (0.73%) Data Centre
8 1 (0.73%) IoT
8 1 (0.73%) Molecular Biology
8 1 (0.73%) PMI
8 1 (0.73%) PropTech
Operating Systems
1 11 (8.03%) Windows
2 6 (4.38%) Linux
3 5 (3.65%) Red Hat Enterprise Linux
4 3 (2.19%) Windows Server
Processes & Methodologies
1 51 (37.23%) Agile
2 50 (36.50%) Project Management
3 46 (33.58%) Customer Experience
4 45 (32.85%) Continuous Improvement
5 42 (30.66%) Customer-Centric Approach
6 30 (21.90%) CRM
7 25 (18.25%) Data Interpretation
8 24 (17.52%) Backlog Prioritisation
8 24 (17.52%) Customer Service
9 23 (16.79%) Analytics
9 23 (16.79%) Scrum
10 21 (15.33%) Problem-Solving
10 21 (15.33%) Service Management
11 20 (14.60%) Roadmaps
12 19 (13.87%) Data Management
12 19 (13.87%) DevOps
13 18 (13.14%) B2B
13 18 (13.14%) Data Analysis
13 18 (13.14%) Data Visualisation
13 18 (13.14%) Visualisation
Programming Languages
1 18 (13.14%) SQL
2 14 (10.22%) C
3 11 (8.03%) JavaScript
4 6 (4.38%) C#
4 6 (4.38%) T-SQL
5 3 (2.19%) Python
6 1 (0.73%) Bash
6 1 (0.73%) PowerShell
6 1 (0.73%) R
6 1 (0.73%) TypeScript
Qualifications
1 41 (29.93%) Degree
2 7 (5.11%) Master's Degree
2 7 (5.11%) MBA
3 6 (4.38%) A+ Certification
3 6 (4.38%) DBS Check
4 5 (3.65%) CCNA
4 5 (3.65%) Cisco Certification
4 5 (3.65%) Microsoft Certification
4 5 (3.65%) Network+ Certification
5 4 (2.92%) Azure Certification
5 4 (2.92%) ITIL Foundation Certificate
6 3 (2.19%) DV Cleared
6 3 (2.19%) SC Cleared
6 3 (2.19%) Security Cleared
7 2 (1.46%) ITIL Certification
8 1 (0.73%) APMP
8 1 (0.73%) AWS Certification
8 1 (0.73%) AWS Certified Solutions Architect
8 1 (0.73%) PgMP
8 1 (0.73%) PMI Certification
Quality Assurance & Compliance
1 8 (5.84%) GDPR
2 6 (4.38%) QA
3 5 (3.65%) SLA
4 2 (1.46%) Accessibility
4 2 (1.46%) HIPAA
5 1 (0.73%) Data Quality
5 1 (0.73%) Sarbanes-Oxley
System Software
1 3 (2.19%) Active Directory
1 3 (2.19%) VMware Infrastructure
2 1 (0.73%) Docker
2 1 (0.73%) Hyper-V
Systems Management
1 3 (2.19%) Microsoft Intune
2 1 (0.73%) Kubernetes
2 1 (0.73%) Terraform
Vendors
1 36 (26.28%) Microsoft
2 8 (5.84%) SAP
3 7 (5.11%) Cisco
4 6 (4.38%) Databricks
5 5 (3.65%) Red Hat
6 4 (2.92%) Adobe
6 4 (2.92%) VMware
7 3 (2.19%) Ariba
8 2 (1.46%) Google
8 2 (1.46%) Medallia
8 2 (1.46%) Optimizely
8 2 (1.46%) Oracle
9 1 (0.73%) Fortinet
9 1 (0.73%) Meraki
9 1 (0.73%) MuleSoft
9 1 (0.73%) N-able
9 1 (0.73%) Palo Alto
9 1 (0.73%) SonicWALL
9 1 (0.73%) Veeam
9 1 (0.73%) WatchGuard