IT Support Contract Job Trends in England

IT Support
UK > England

The median IT Support daily rate in England is £175, according to job vacancies posted in the 6 months leading up to 20 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 148 248 214
Rank change year-on-year +100 -34 +30
Contract jobs requiring an IT Support 611 280 434
As % of all contract jobs in England 1.94% 0.97% 1.17%
As % of the Job Titles category 2.13% 1.04% 1.25%
Number of daily rates quoted 339 132 284
10th Percentile £128 £150 £125
25th Percentile £153 £170 £155
Median daily rate (50th Percentile) £175 £195 £200
Median % change year-on-year -10.26% -2.50% +6.67%
75th Percentile £219 £246 £250
90th Percentile £288 £300 £346
UK median daily rate £175 £193 £200
% change year-on-year -9.09% -3.75% +6.67%
Number of hourly rates quoted 171 37 58
10th Percentile £12.60 £15.07 £13.00
25th Percentile £14.69 £18.13 £15.60
Median hourly rate £18.50 £22.50 £18.93
Median % change year-on-year -17.78% +18.86% +6.83%
75th Percentile £21.00 £24.18 £22.00
90th Percentile £24.36 £34.25 £25.60
UK median hourly rate £18.50 £23.59 £18.93
% change year-on-year -21.58% +24.62% +9.33%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,730 26,847 34,730
% of contract IT jobs with a recognized job title 91.24% 92.95% 93.36%
Number of daily rates quoted 18,314 16,727 23,863
10th Percentile £293 £300 £288
25th Percentile £405 £413 £413
Median daily rate (50th Percentile) £508 £525 £533
Median % change year-on-year -3.24% -1.50% -3.09%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,773 846 1,347
10th Percentile £14.38 £15.83 £15.25
25th Percentile £18.22 £21.25 £20.00
Median hourly rate £26.30 £35.00 £45.00
Median % change year-on-year -24.86% -22.22% +40.63%
75th Percentile £60.00 £65.00 £65.00
90th Percentile £71.50 £73.75 £77.50
UK median hourly rate £25.15 £33.50 £45.00
% change year-on-year -24.93% -25.56% +50.00%

IT Support
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised in England.

IT Support job vacancy trend in England

IT Support
Daily Rate Trend in England

Contractor daily rate distribution trend for IT Support job vacancies in England.

Contractor daily rate distribution trend for IT Support job vacancies in England

IT Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing IT Support in England over the 6 months to 20 December 2025.

Daily rate histogram for IT Support in England

IT Support
Hourly Rate Trend in England

Contractor hourly rate distribution trend for IT Support job vacancies in England.

Contractor hourly rate distribution trend for IT Support job vacancies in England

IT Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing IT Support in England over the 6 months to 20 December 2025.

Hourly rate histogram for IT Support in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 6 months to 20 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England +58 161 £175 -2.78% 77
South East +53 126 £180 -4.00% 79
London +34 120 £200 -11.11% 46
East of England +31 86 £200 +11.11% 37
North West +28 72 £175 +2.94% 48
South West +17 65 £160 -17.95% 44
Yorkshire -3 59 £190 -14.03% 24
Midlands -42 50 £158 -10.00% 50
North East +15 30 £120 - 8
East Midlands -21 26 £158 -10.00% 14
West Midlands -33 24 £161 +7.33% 36
IT Support
UK

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 20 December 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support in the job title.

1 305 (49.92%) Windows
2 259 (42.39%) Microsoft
3 244 (39.93%) Microsoft 365
4 198 (32.41%) Customer Service
5 161 (26.35%) Active Directory
6 142 (23.24%) Windows 10
7 123 (20.13%) Problem-Solving
8 115 (18.82%) Security Cleared
9 105 (17.18%) SC Cleared
10 102 (16.69%) Microsoft Office
11 98 (16.04%) ITIL
12 74 (12.11%) ServiceNow
13 68 (11.13%) Asset Management
14 66 (10.80%) SLA
15 61 (9.98%) Android
16 59 (9.66%) Azure
17 57 (9.33%) Microsoft Intune
18 54 (8.84%) SharePoint
19 53 (8.67%) ITSM
20 52 (8.51%) Mac OS
21 50 (8.18%) Business Intelligence
22 48 (7.86%) Time Management
23 46 (7.53%) Degree
24 44 (7.20%) Apple
24 44 (7.20%) Cisco
24 44 (7.20%) Entra ID
24 44 (7.20%) SCCM
25 43 (7.04%) SAP
26 41 (6.71%) DNS
27 39 (6.38%) Programme Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 54 (8.84%) SharePoint
2 22 (3.60%) Microsoft Exchange
3 2 (0.33%) Confluence
4 1 (0.16%) HCL Notes
4 1 (0.16%) IIS
4 1 (0.16%) Mule
4 1 (0.16%) Tomcat
Applications
1 102 (16.69%) Microsoft Office
2 30 (4.91%) Spreadsheet
3 25 (4.09%) Microsoft Excel
4 5 (0.82%) Microsoft PowerPoint
5 1 (0.16%) Microsoft Project
5 1 (0.16%) MS Visio
Business Applications
1 6 (0.98%) Remedy ITSM
2 2 (0.33%) assyst
3 1 (0.16%) BondVision
3 1 (0.16%) Kondor
3 1 (0.16%) SystmOne
Cloud Services
1 244 (39.93%) Microsoft 365
2 59 (9.66%) Azure
3 44 (7.20%) Entra ID
4 30 (4.91%) Google Workspace
5 17 (2.78%) OneDrive
6 10 (1.64%) SaaS
7 6 (0.98%) Power Platform
8 3 (0.49%) Slack
9 1 (0.16%) Adobe Creative Cloud
9 1 (0.16%) AWS
9 1 (0.16%) ChatGPT
9 1 (0.16%) Dynamics 365
9 1 (0.16%) GCP
9 1 (0.16%) GitHub
9 1 (0.16%) IaaS
9 1 (0.16%) Microsoft Copilot
9 1 (0.16%) Mimecast
9 1 (0.16%) PaaS
Communications & Networking
1 41 (6.71%) DNS
2 34 (5.56%) VPN
3 33 (5.40%) TCP/IP
4 32 (5.24%) Wireless
5 29 (4.75%) DHCP
6 25 (4.09%) Firewall
7 23 (3.76%) Wi-Fi
8 16 (2.62%) LAN
9 14 (2.29%) WAN
10 12 (1.96%) Network Security
11 9 (1.47%) Unified Communications
12 7 (1.15%) PABX
12 7 (1.15%) Remote Desktop
13 6 (0.98%) Internet
14 5 (0.82%) VoIP
15 4 (0.65%) Cisco IOS
16 3 (0.49%) VLAN
17 2 (0.33%) DMZ
17 2 (0.33%) IP Telephony
17 2 (0.33%) Skype
Database & Business Intelligence
1 5 (0.82%) Oracle Reports
2 3 (0.49%) Relational Database
3 2 (0.33%) MySQL
3 2 (0.33%) RDBMS
4 1 (0.16%) Electronic Patient Records
4 1 (0.16%) Power BI
4 1 (0.16%) SQL Server
Development Applications
1 6 (0.98%) JIRA
2 1 (0.16%) Jenkins
2 1 (0.16%) Sonatype Nexus
General
1 297 (48.61%) Social Skills
2 68 (11.13%) Finance
3 63 (10.31%) Manufacturing
4 57 (9.33%) Organisational Skills
5 48 (7.86%) Public Sector
6 39 (6.38%) Marketing
7 38 (6.22%) Electronics
7 38 (6.22%) Telecoms
8 19 (3.11%) Analytical Skills
9 15 (2.45%) Inclusion and Diversity
10 13 (2.13%) Banking
11 10 (1.64%) Law
12 6 (0.98%) Aerospace
12 6 (0.98%) Legal
13 5 (0.82%) Front Office
14 4 (0.65%) Documentation Skills
15 3 (0.49%) Local Government
16 2 (0.33%) Investment Banking
16 2 (0.33%) Military
16 2 (0.33%) Retail
Libraries, Frameworks & Software Standards
1 2 (0.33%) Middleware
1 2 (0.33%) Web Services
2 1 (0.16%) JSON
2 1 (0.16%) XML
Miscellaneous
1 28 (4.58%) Data Centre
1 28 (4.58%) Onboarding
2 25 (4.09%) Driving Licence
3 24 (3.93%) Enterprise Software
4 23 (3.76%) Self-Motivation
5 16 (2.62%) Management Information System
6 15 (2.45%) Video Conferencing
7 13 (2.13%) Smartphone
8 7 (1.15%) NHS
9 6 (0.98%) iPhone
9 6 (0.98%) Team-Oriented Environment
10 5 (0.82%) Low-Code
11 4 (0.65%) Legacy Systems
12 3 (0.49%) BYOD
12 3 (0.49%) HTC Vive
12 3 (0.49%) Operational Technology
12 3 (0.49%) Virtual Reality
12 3 (0.49%) Virtual Team
13 2 (0.33%) Manufacturing Execution System
13 2 (0.33%) Web Conferencing
Operating Systems
1 305 (49.92%) Windows
2 142 (23.24%) Windows 10
3 61 (9.98%) Android
4 52 (8.51%) Mac OS
5 37 (6.06%) Apple iOS
6 30 (4.91%) Linux
7 25 (4.09%) Windows Server
8 20 (3.27%) Windows Server 2016
9 8 (1.31%) Windows 7
10 7 (1.15%) Windows Server 2003
10 7 (1.15%) Windows Server 2012
10 7 (1.15%) Windows Server 2019
11 5 (0.82%) AIX
12 3 (0.49%) Mac OS X
12 3 (0.49%) Unix
13 2 (0.33%) Windows 8
Processes & Methodologies
1 198 (32.41%) Customer Service
2 123 (20.13%) Problem-Solving
3 98 (16.04%) ITIL
4 68 (11.13%) Asset Management
5 53 (8.67%) ITSM
6 50 (8.18%) Business Intelligence
7 48 (7.86%) Time Management
8 39 (6.38%) Programme Management
8 39 (6.38%) Service Management
9 38 (6.22%) Digital Marketing
10 35 (5.73%) Service Delivery
11 34 (5.56%) Cybersecurity
12 29 (4.75%) Migration
13 27 (4.42%) Problem Management
14 23 (3.76%) Incident Management
15 22 (3.60%) Workflow
16 21 (3.44%) Change Management
16 21 (3.44%) User Experience
17 19 (3.11%) Workflow Management
18 18 (2.95%) Continuous Improvement
Programming Languages
1 13 (2.13%) PowerShell
2 6 (0.98%) SQL
3 3 (0.49%) Java
4 2 (0.33%) JavaScript
4 2 (0.33%) Perl
4 2 (0.33%) Python
5 1 (0.16%) C
Qualifications
1 115 (18.82%) Security Cleared
2 105 (17.18%) SC Cleared
3 46 (7.53%) Degree
4 19 (3.11%) A+ Certification
5 11 (1.80%) Computer Science Degree
5 11 (1.80%) Microsoft Certification
6 8 (1.31%) MCP
7 6 (0.98%) DV Cleared
8 5 (0.82%) DBS Check
8 5 (0.82%) HND
8 5 (0.82%) MCDST
9 4 (0.65%) HNC
10 2 (0.33%) ACSP
10 2 (0.33%) ACTC
10 2 (0.33%) BPSS Clearance
10 2 (0.33%) ITIL Certification
10 2 (0.33%) ITIL Foundation Certificate
10 2 (0.33%) MCSE
11 1 (0.16%) BC Cleared
11 1 (0.16%) PMP
Quality Assurance & Compliance
1 66 (10.80%) SLA
2 6 (0.98%) GDPR
3 5 (0.82%) PMO
4 1 (0.16%) Cyber Essentials
4 1 (0.16%) QA
System Software
1 161 (26.35%) Active Directory
2 10 (1.64%) VMware Infrastructure
3 6 (0.98%) Hyper-V
3 6 (0.98%) Terminal Services
4 4 (0.65%) Firmware
4 4 (0.65%) Virtual Desktop
5 2 (0.33%) Virtual Machines
6 1 (0.16%) BitLocker
6 1 (0.16%) VMware Workstation
Systems Management
1 57 (9.33%) Microsoft Intune
2 44 (7.20%) SCCM
3 20 (3.27%) Jamf Pro
4 2 (0.33%) WSUS
5 1 (0.16%) Autotask
5 1 (0.16%) FortiGate
5 1 (0.16%) Kubernetes
5 1 (0.16%) ServiceCenter
5 1 (0.16%) Systems Management Server (SMS)
Vendors
1 259 (42.39%) Microsoft
2 74 (12.11%) ServiceNow
3 44 (7.20%) Apple
3 44 (7.20%) Cisco
4 43 (7.04%) SAP
5 37 (6.06%) HP
6 34 (5.56%) Dell
7 18 (2.95%) Google
8 15 (2.45%) Citrix
9 12 (1.96%) VMware
10 9 (1.47%) Remedy
11 8 (1.31%) Oracle
12 7 (1.15%) Bloomberg
12 7 (1.15%) Datto
13 6 (0.98%) Autodesk
13 6 (0.98%) Mitel
14 5 (0.82%) iManage
14 5 (0.82%) Reuters
15 3 (0.49%) ION Trading
15 3 (0.49%) Yealink