IT Support Contracts in England

IT Support
UK > England

The median IT Support daily rate in England is £200 according to job vacancies posted during the 6 months to 3 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 219 235 267
Rank change year-on-year +16 +32 +77
Contract jobs requiring an IT Support 406 539 722
As % of all contract jobs advertised in England 1.11% 1.13% 1.02%
As % of the Job Titles category 1.19% 1.19% 1.06%
Number of daily rates quoted 250 381 444
10th Percentile £126 £128 £139
25th Percentile £161 £153 £158
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% +13.43%
75th Percentile £249 £251 £250
90th Percentile £325 £350 £388
UK median daily rate £190 £190 £185
% change year-on-year - +2.70% +12.12%
Number of hourly rates quoted 98 59 115
10th Percentile £10.95 £12.13 £12.34
25th Percentile £12.00 £15.33 £14.00
Median hourly rate £13.92 £20.00 £16.50
Median % change year-on-year -30.43% +21.21% +16.94%
75th Percentile £22.29 £25.88 £20.00
90th Percentile £25.00 £29.44 £24.05
UK median hourly rate £14.36 £19.00 £16.50
% change year-on-year -24.42% +15.15% +16.36%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,083 45,136 67,813
% of contract IT jobs with a recognized job title 92.79% 94.56% 95.41%
Number of daily rates quoted 22,425 32,131 48,554
10th Percentile £284 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +6.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +7.64%
Number of hourly rates quoted 2,578 1,311 1,787
10th Percentile £12.86 £14.25 £12.57
25th Percentile £16.30 £20.00 £15.75
Median hourly rate £38.00 £45.00 £23.91
Median % change year-on-year -15.56% +88.21% +11.73%
75th Percentile £62.00 £65.38 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £24.46
% change year-on-year -16.67% +83.97% +12.51%

IT Support
Job Vacancy Trend in England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support in England

IT Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing IT Support in England.

Daily rate trend for IT Support in England

IT Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing IT Support in England over the 6 months to 3 June 2024.

Daily rate histogram for IT Support in England

IT Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing IT Support in England.

Hourly rate trend for IT Support in England

IT Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing IT Support in England over the 6 months to 3 June 2024.

Hourly rate histogram for IT Support in England

IT Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the England region over the 6 months to 3 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +64 134 £200 -7.51% 76
North of England +24 96 £190 - 131
South East -14 87 £198 -1.25% 102
North West +7 47 £200 -16.67% 69
Yorkshire +17 37 £200 +8.11% 43
Midlands -5 32 £150 -25.00% 95
South West -13 30 £203 +19.12% 60
East of England +1 28 £194 +2.65% 52
East Midlands +3 21 £150 -52.38% 54
North East +11 12 £175 -21.35% 21
West Midlands -5 11 £183 -2.67% 41
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 3 June 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring IT Support in the job title.

1 236 (58.13%) Windows
2 174 (42.86%) Microsoft
3 168 (41.38%) Microsoft 365
4 164 (40.39%) Active Directory
5 147 (36.21%) Social Skills
6 108 (26.60%) Customer Service
7 97 (23.89%) Windows 10
8 88 (21.67%) Problem-Solving
9 78 (19.21%) Microsoft Office
10 59 (14.53%) ITIL
11 50 (12.32%) Microsoft Intune
12 49 (12.07%) SCCM
13 46 (11.33%) Windows Server
14 41 (10.10%) Azure
15 40 (9.85%) Microsoft Exchange
15 40 (9.85%) Security Cleared
16 38 (9.36%) Finance
17 35 (8.62%) SharePoint
18 33 (8.13%) ServiceNow
19 32 (7.88%) VPN
19 32 (7.88%) Video Conferencing
20 29 (7.14%) Apple iOS
21 28 (6.90%) SC Cleared
21 28 (6.90%) SLA
21 28 (6.90%) LAN
21 28 (6.90%) Firewall
21 28 (6.90%) Apple
22 27 (6.65%) Analytical Skills
23 26 (6.40%) Wireless
24 25 (6.16%) Asset Management

IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (9.85%) Microsoft Exchange
2 35 (8.62%) SharePoint
3 9 (2.22%) Skype for Business
4 6 (1.48%) CMS
5 3 (0.74%) IIS
6 1 (0.25%) Apache
6 1 (0.25%) Confluence
6 1 (0.25%) JBoss
6 1 (0.25%) nginx
6 1 (0.25%) Tomcat
Applications
1 78 (19.21%) Microsoft Office
2 21 (5.17%) Microsoft Excel
3 8 (1.97%) Microsoft PowerPoint
4 4 (0.99%) Microsoft Project
5 3 (0.74%) Spreadsheet
6 2 (0.49%) Acrobat
6 2 (0.49%) Adobe Creative Suite
6 2 (0.49%) MS Visio
Business Applications
1 1 (0.25%) ION MarketView
1 1 (0.25%) Temenos T24
Cloud Services
1 168 (41.38%) Microsoft 365
2 41 (10.10%) Azure
3 16 (3.94%) Entra ID
4 13 (3.20%) AWS
5 9 (2.22%) Power Platform
6 7 (1.72%) OneDrive
7 6 (1.48%) WhatsApp
8 5 (1.23%) Google Workspace
9 4 (0.99%) Asana
9 4 (0.99%) Slack
10 3 (0.74%) Azure ExpressRoute
10 3 (0.74%) Mimecast
10 3 (0.74%) Nutanix
10 3 (0.74%) Rubrik
11 2 (0.49%) IaaS
11 2 (0.49%) PaaS
12 1 (0.25%) Adobe Creative Cloud
12 1 (0.25%) Amazon EC2
12 1 (0.25%) Dynamics 365
12 1 (0.25%) PowerApps
Communications & Networking
1 32 (7.88%) VPN
2 28 (6.90%) Firewall
2 28 (6.90%) LAN
3 26 (6.40%) Wireless
4 24 (5.91%) DNS
5 22 (5.42%) Wi-Fi
6 21 (5.17%) TCP/IP
7 17 (4.19%) WAN
8 15 (3.69%) DHCP
9 12 (2.96%) Internet
10 9 (2.22%) Skype
10 9 (2.22%) VLAN
11 7 (1.72%) Cisco IOS
11 7 (1.72%) SAN
12 6 (1.48%) Network Security
13 4 (0.99%) Remote Desktop
14 3 (0.74%) DKIM
14 3 (0.74%) DMARC
14 3 (0.74%) Extranet
14 3 (0.74%) NAS
Database & Business Intelligence
1 7 (1.72%) Power BI
2 1 (0.25%) RDBMS
2 1 (0.25%) Relational Database
2 1 (0.25%) SQL Server
Development Applications
1 6 (1.48%) JIRA
2 1 (0.25%) MSI
General
1 147 (36.21%) Social Skills
2 38 (9.36%) Finance
3 27 (6.65%) Analytical Skills
4 20 (4.93%) Manufacturing
4 20 (4.93%) Public Sector
5 15 (3.69%) Retail
6 12 (2.96%) Telecoms
7 11 (2.71%) Law
8 7 (1.72%) Marketing
9 6 (1.48%) Banking
9 6 (1.48%) French Language
10 5 (1.23%) Electronics
11 4 (0.99%) Aviation
11 4 (0.99%) Billing
12 3 (0.74%) Advertising
12 3 (0.74%) Financial Institution
12 3 (0.74%) Organisational Skills
12 3 (0.74%) Presentation Skills
13 2 (0.49%) Automotive
13 2 (0.49%) Legal
Libraries, Frameworks & Software Standards
1 4 (0.99%) Software Packaging
2 2 (0.49%) FIX Protocol
3 1 (0.25%) IBM Integration Bus
3 1 (0.25%) LDAP
3 1 (0.25%) Middleware
Miscellaneous
1 32 (7.88%) Video Conferencing
2 20 (4.93%) iPhone
3 15 (3.69%) Driving Licence
4 14 (3.45%) Onboarding
5 9 (2.22%) Digital Signage
5 9 (2.22%) Virtual Team
6 8 (1.97%) Data Centre
6 8 (1.97%) Management Information System
6 8 (1.97%) NHS
6 8 (1.97%) Self-Motivation
6 8 (1.97%) Smartphone
7 7 (1.72%) EPoS
8 5 (1.23%) Data Protection Act
8 5 (1.23%) iPad
9 4 (0.99%) CMDB
9 4 (0.99%) Renewable Energy
10 3 (0.74%) Fat Client
10 3 (0.74%) Life Science
10 3 (0.74%) PKI
10 3 (0.74%) Thin Client
Operating Systems
1 236 (58.13%) Windows
2 97 (23.89%) Windows 10
3 46 (11.33%) Windows Server
4 29 (7.14%) Apple iOS
5 24 (5.91%) Windows 7
6 16 (3.94%) Android
6 16 (3.94%) Linux
7 14 (3.45%) Mac OS
8 11 (2.71%) Unix
9 5 (1.23%) Mac OS X
10 4 (0.99%) Windows Server 2012
10 4 (0.99%) Windows Server 2016
11 3 (0.74%) Ubuntu
11 3 (0.74%) VMS
11 3 (0.74%) Windows Server 2019
12 2 (0.49%) Rocky
13 1 (0.25%) Red Hat Enterprise Linux
13 1 (0.25%) Windows Vista
Processes & Methodologies
1 108 (26.60%) Customer Service
2 88 (21.67%) Problem-Solving
3 59 (14.53%) ITIL
4 25 (6.16%) Asset Management
5 21 (5.17%) Incident Management
6 20 (4.93%) Problem Management
7 19 (4.68%) Mobile Device Management
8 18 (4.43%) Data Protection
8 18 (4.43%) Service Delivery
9 16 (3.94%) Continuous Improvement
9 16 (3.94%) ITSM
10 14 (3.45%) CRM
11 13 (3.20%) Service Management
11 13 (3.20%) Time Management
12 12 (2.96%) Analytics
12 12 (2.96%) User Experience
13 11 (2.71%) Business Intelligence
13 11 (2.71%) Data Analysis
14 10 (2.46%) Decision-Making
15 9 (2.22%) Server Management
Programming Languages
1 14 (3.45%) SQL
2 11 (2.71%) PowerShell
3 2 (0.49%) Bash
4 1 (0.25%) Java
4 1 (0.25%) Python
4 1 (0.25%) Shell Script
4 1 (0.25%) VBA
Qualifications
1 40 (9.85%) Security Cleared
2 28 (6.90%) SC Cleared
3 18 (4.43%) DBS Check
4 16 (3.94%) Degree
5 14 (3.45%) ITIL Foundation Certificate
5 14 (3.45%) Microsoft Certification
6 9 (2.22%) DV Cleared
7 8 (1.97%) A+ Certification
8 6 (1.48%) MCP
9 4 (0.99%) MCSE
10 3 (0.74%) CCNA
10 3 (0.74%) Cisco Certification
10 3 (0.74%) ITIL Certification
11 2 (0.49%) CTC Cleared
11 2 (0.49%) HNC
11 2 (0.49%) MCDST
11 2 (0.49%) MCITP
11 2 (0.49%) MCSA
11 2 (0.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 28 (6.90%) SLA
2 9 (2.22%) Disclosure Scotland
3 3 (0.74%) GAMP
3 3 (0.74%) GxP
4 2 (0.49%) Accessibility
4 2 (0.49%) Cyber Essentials
4 2 (0.49%) Data Quality
5 1 (0.25%) ISO/IEC 27001
System Software
1 164 (40.39%) Active Directory
2 17 (4.19%) VMware Infrastructure
3 10 (2.46%) Hyper-V
4 4 (0.99%) BitLocker
5 3 (0.74%) Microsoft App-V
5 3 (0.74%) Virtual Servers
6 1 (0.25%) Firmware
6 1 (0.25%) NFS
6 1 (0.25%) Virtual Desktop
6 1 (0.25%) VMware Server
6 1 (0.25%) VMware Workstation
Systems Management
1 50 (12.32%) Microsoft Intune
2 49 (12.07%) SCCM
3 8 (1.97%) SCOM
3 8 (1.97%) SCVMM
4 3 (0.74%) Active Directory Federation Services
4 3 (0.74%) Jamf Pro
4 3 (0.74%) NetBackup
4 3 (0.74%) VxRail
4 3 (0.74%) WSUS
5 2 (0.49%) AirWatch
5 2 (0.49%) FortiGate
6 1 (0.25%) PaperCut
6 1 (0.25%) Systems Management Server (SMS)
Vendors
1 174 (42.86%) Microsoft
2 33 (8.13%) ServiceNow
3 28 (6.90%) Apple
4 22 (5.42%) Citrix
5 20 (4.93%) VMware
6 19 (4.68%) Cisco
7 12 (2.96%) MobileIron
8 7 (1.72%) Google
8 7 (1.72%) Mitel
8 7 (1.72%) SAP
9 6 (1.48%) HP
9 6 (1.48%) Zscaler
10 5 (1.23%) Adobe
10 5 (1.23%) F5
11 4 (0.99%) Avaya
11 4 (0.99%) Dell
11 4 (0.99%) Palo Alto
11 4 (0.99%) Progress
12 3 (0.74%) Dell Compellent
12 3 (0.74%) Equitrac