Customer Engagement Jobs in London

Customer Engagement
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 373 367 482
Rank change year-on-year -6 +115 -7
Permanent jobs citing Customer Engagement 133 282 452
As % of all permanent jobs advertised in London 0.56% 0.83% 0.66%
As % of the Processes & Methodologies category 0.62% 0.87% 0.68%
Number of salaries quoted 115 182 148
10th Percentile £52,500 £57,500 £44,750
25th Percentile £67,500 £63,750 £52,500
Median annual salary (50th Percentile) £80,000 £80,000 £70,000
Median % change year-on-year - +14.29% +7.69%
75th Percentile £105,000 £95,000 £84,063
90th Percentile £110,000 £100,000 £98,750
England median annual salary £58,350 £68,500 £60,000
% change year-on-year -14.82% +14.17% -

All Process and Methodology Skills
London

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,495 32,428 66,642
As % of all permanent jobs advertised in London 91.13% 95.37% 96.99%
Number of salaries quoted 15,924 23,365 34,264
10th Percentile £37,500 £43,428 £42,500
25th Percentile £51,500 £55,000 £53,750
Median annual salary (50th Percentile) £70,555 £75,000 £70,000
Median % change year-on-year -5.93% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Engagement
Job Vacancy Trend in London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Engagement in London

Customer Engagement
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer Engagement in London.

Salary trend for Customer Engagement in London

Customer Engagement
Salary Histogram in London

Salary distribution for jobs citing Customer Engagement in London over the 6 months to 14 May 2024.

Salary histogram for Customer Engagement in London

Customer Engagement
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the London region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +28 32 £72,500 - 7
West London -15 4 £55,000 -18.52% 8
South London +2 1 - -
Customer Engagement
England

Customer Engagement
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.77%) SharePoint
2 5 (3.76%) IIS
3 4 (3.01%) Apache
3 4 (3.01%) Apache Spark
4 3 (2.26%) Microsoft Exchange
4 3 (2.26%) SAS
5 2 (1.50%) CMS
6 1 (0.75%) Confluence
Applications
1 4 (3.01%) Microsoft Office
Business Applications
1 33 (24.81%) Dynamics CRM
2 9 (6.77%) SAP SCM
3 6 (4.51%) Remedy ITSM
4 5 (3.76%) SAP EWM
5 4 (3.01%) SAP S/4HANA
6 3 (2.26%) SAP CRM
6 3 (2.26%) SAP CX
6 3 (2.26%) SAP GTS
6 3 (2.26%) SAP SD
6 3 (2.26%) SAP WM
7 2 (1.50%) BusinessWorks
7 2 (1.50%) NetSuite
8 1 (0.75%) Dynamics NAV
8 1 (0.75%) Exchequer
Cloud Services
1 34 (25.56%) Power Platform
2 32 (24.06%) Dynamics 365
3 24 (18.05%) Azure
4 22 (16.54%) Power Automate
4 22 (16.54%) PowerApps
5 12 (9.02%) Azure Logic Apps
5 12 (9.02%) Microsoft 365
6 9 (6.77%) SaaS
7 7 (5.26%) Serverless
8 6 (4.51%) Azure Service Bus
9 5 (3.76%) Azure Functions
9 5 (3.76%) Azure WebJobs
10 3 (2.26%) Azure Data Factory
10 3 (2.26%) Azure DevOps
11 2 (1.50%) AWS
11 2 (1.50%) AWS CloudFormation
11 2 (1.50%) Azure Synapse Analytics
11 2 (1.50%) OneDrive
12 1 (0.75%) Apple Pay
12 1 (0.75%) Google Pay
Communications & Networking
1 6 (4.51%) SSL
1 6 (4.51%) VPN
2 1 (0.75%) Radio Access Network
2 1 (0.75%) TCP/IP
2 1 (0.75%) Wireless
Database & Business Intelligence
1 25 (18.80%) Power BI
2 4 (3.01%) Big Data
3 3 (2.26%) Azure SQL Database
3 3 (2.26%) SQL Server
4 2 (1.50%) Data Lake
4 2 (1.50%) SQL Server Integration Services
4 2 (1.50%) SQL Server Reporting Services
4 2 (1.50%) Tableau
5 1 (0.75%) Looker
5 1 (0.75%) MySQL
5 1 (0.75%) PostgreSQL
Development Applications
1 3 (2.26%) JIRA
General
1 37 (27.82%) Social Skills
2 24 (18.05%) Finance
2 24 (18.05%) Marketing
3 17 (12.78%) Presentation Skills
4 13 (9.77%) Public Sector
5 12 (9.02%) Inclusion and Diversity
6 11 (8.27%) Analytical Skills
7 7 (5.26%) Influencing Skills
8 5 (3.76%) Automotive
8 5 (3.76%) Local Government
8 5 (3.76%) Retail
9 3 (2.26%) French Language
9 3 (2.26%) Manufacturing
9 3 (2.26%) Spanish Language
9 3 (2.26%) Telecoms
10 2 (1.50%) Electronics
10 2 (1.50%) Legal
11 1 (0.75%) German Language
11 1 (0.75%) Law
11 1 (0.75%) Organisational Skills
Job Titles
1 35 (26.32%) Senior
2 33 (24.81%) Consultant
3 21 (15.79%) Architect
4 19 (14.29%) Developer
5 18 (13.53%) Senior Consultant
6 17 (12.78%) SAP Consultant
7 15 (11.28%) Analyst
8 12 (9.02%) Senior SAP Consultant
9 9 (6.77%) Lead
9 9 (6.77%) Salesforce Developer
9 9 (6.77%) SAP SCM Consultant
9 9 (6.77%) Senior SAP SCM Consultant
10 8 (6.02%) Business Analyst
10 8 (6.02%) Solutions Architect
10 8 (6.02%) Technical Consultant
11 7 (5.26%) Delivery Manager
12 6 (4.51%) ITSM Consultant
12 6 (4.51%) Senior Manager
12 6 (4.51%) Senior Technical Consultant
12 6 (4.51%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 11 (8.27%) CSS
1 11 (8.27%) HTML
2 8 (6.02%) SOAP
2 8 (6.02%) Web Services
3 7 (5.26%) .NET
3 7 (5.26%) XML
4 6 (4.51%) Ajax
4 6 (4.51%) LDAP
5 4 (3.01%) PySpark
6 3 (2.26%) HTML5 Canvas
7 2 (1.50%) DOM
7 2 (1.50%) Express.js
7 2 (1.50%) Lightning Web Components
7 2 (1.50%) Node.js
7 2 (1.50%) React
7 2 (1.50%) REST
8 1 (0.75%) JSON
Miscellaneous
1 9 (6.77%) Product Ownership
2 7 (5.26%) Reinsurance
3 6 (4.51%) CMDB
4 5 (3.76%) IoT
5 4 (3.01%) Freedom of Information
6 3 (2.26%) Hybrid Cloud
6 3 (2.26%) Onboarding
6 3 (2.26%) Virtual Team
7 2 (1.50%) Digital Media
7 2 (1.50%) Management Information System
7 2 (1.50%) Public Cloud
8 1 (0.75%) Data Structures
8 1 (0.75%) Graphic Design
8 1 (0.75%) Legacy Systems
8 1 (0.75%) Smart Meter
8 1 (0.75%) Social Media
8 1 (0.75%) Video Editing
Operating Systems
1 7 (5.26%) Windows
2 2 (1.50%) Apple iOS
2 2 (1.50%) Linux
3 1 (0.75%) Android
3 1 (0.75%) Mac OS
Processes & Methodologies
1 44 (33.08%) CRM
2 29 (21.80%) Project Delivery
3 27 (20.30%) Agile
3 27 (20.30%) Business Intelligence
4 26 (19.55%) Thought Leadership
5 23 (17.29%) Presales
6 22 (16.54%) Artificial Intelligence
7 21 (15.79%) Project Management
7 21 (15.79%) Service Delivery
8 18 (13.53%) Service Management
9 17 (12.78%) Collaborative Working
9 17 (12.78%) ITIL
9 17 (12.78%) Roadmaps
10 15 (11.28%) Stakeholder Management
11 14 (10.53%) Customer Service
11 14 (10.53%) Data Privacy
12 13 (9.77%) Change Management
12 13 (9.77%) DevOps
13 12 (9.02%) ITSM
13 12 (9.02%) Migration
Programming Languages
1 23 (17.29%) JavaScript
2 13 (9.77%) SQL
3 7 (5.26%) C#
3 7 (5.26%) Python
4 3 (2.26%) Go
4 3 (2.26%) R
5 2 (1.50%) Apex Code
5 2 (1.50%) PowerShell
5 2 (1.50%) Ruby
Qualifications
1 33 (24.81%) Security Cleared
2 27 (20.30%) Degree
3 13 (9.77%) SC Cleared
4 10 (7.52%) Microsoft Certification
5 8 (6.02%) Azure Certification
6 2 (1.50%) PMP
7 1 (0.75%) DV Cleared
7 1 (0.75%) Master's Degree
Quality Assurance & Compliance
1 3 (2.26%) Data Quality
1 3 (2.26%) PMO
1 3 (2.26%) QA
2 2 (1.50%) ISO/IEC 27001
3 1 (0.75%) Accessibility
3 1 (0.75%) GDPR
System Software
1 1 (0.75%) Active Directory
Systems Management
1 6 (4.51%) HP UCMDB
2 3 (2.26%) Active Directory Federation Services
3 2 (1.50%) Terraform
Vendors
1 46 (34.59%) Microsoft
2 20 (15.04%) SAP
3 14 (10.53%) Salesforce
4 10 (7.52%) ServiceNow
5 6 (4.51%) BMC
5 6 (4.51%) HP
5 6 (4.51%) Remedy
6 5 (3.76%) Databricks
7 4 (3.01%) Apple
8 3 (2.26%) Adobe
8 3 (2.26%) Google
8 3 (2.26%) Oracle
8 3 (2.26%) Sitecore
9 2 (1.50%) Dell
9 2 (1.50%) MuleSoft
9 2 (1.50%) Pardot
9 2 (1.50%) TIBCO
10 1 (0.75%) Apteco
10 1 (0.75%) Atlassian
10 1 (0.75%) FIS