IT Services Manager Jobs in England

IT Service Manager
UK > England

The median IT Service Manager salary in England is £55,000 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 600 671 854
Rank change year-on-year +71 +183 -150
Permanent jobs requiring an IT Services Manager 244 250 296
As % of all permanent jobs advertised in England 0.28% 0.28% 0.22%
As % of the Job Titles category 0.30% 0.31% 0.23%
Number of salaries quoted 206 201 269
10th Percentile £36,085 £37,750 £38,107
25th Percentile £42,500 £45,077 £45,000
Median annual salary (50th Percentile) £55,000 £60,000 £56,500
Median % change year-on-year -8.33% +6.19% +2.73%
75th Percentile £69,688 £75,000 £70,000
90th Percentile £78,750 £89,852 £77,500
UK median annual salary £55,000 £57,500 £60,000
% change year-on-year -4.35% -4.17% +9.09%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,017 81,732 129,546
% of permanent jobs with a recognized job title 94.50% 91.52% 96.08%
Number of salaries quoted 60,430 51,948 75,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Services Manager
Job Vacancy Trend in England

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Services Manager in England

IT Services Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Services Manager in England.

Salary trend for IT Services Manager in England

IT Services Manager
Salary Histogram in England

Salary distribution for jobs citing IT Services Manager in England over the 6 months to 14 May 2024.

Salary histogram for IT Services Manager in England

IT Services Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +56 85 £45,000 -10.00% 13
London +106 76 £70,000 - 9
North West +27 47 £43,387 +8.47% 8
Yorkshire +81 32 £50,000 - 4
Midlands +9 27 £56,500 +32.94% 2
South East -16 25 £45,000 -30.77% 3
West Midlands +14 18 £60,000 +33.33% 1
South West -19 15 £55,000 - 1
East of England +8 14 £50,000 - 6
East Midlands -21 9 £35,000 -9.86% 1
North East - 6 £40,887 - 1
IT Services Manager
UK

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2024, IT Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Services Manager in the job title.

1 130 (53.28%) ITIL
2 100 (40.98%) Service Delivery
3 91 (37.30%) Service Management
4 78 (31.97%) ITSM
5 75 (30.74%) Social Skills
6 54 (22.13%) Microsoft 365
7 49 (20.08%) Microsoft
8 48 (19.67%) Finance
9 37 (15.16%) SLA
10 35 (14.34%) Mentoring
10 35 (14.34%) Problem Management
10 35 (14.34%) Azure
11 32 (13.11%) Continuous Improvement
12 30 (12.30%) ITIL Certification
13 27 (11.07%) Problem-Solving
13 27 (11.07%) Coaching
14 26 (10.66%) Project Management
14 26 (10.66%) Customer Service
15 25 (10.25%) Incident Management
16 24 (9.84%) Cybersecurity
17 22 (9.02%) Change Management
17 22 (9.02%) Windows
18 20 (8.20%) Security Cleared
19 19 (7.79%) Line Management
19 19 (7.79%) Analytical Skills
19 19 (7.79%) Stakeholder Management
20 18 (7.38%) ISO/IEC 27001
20 18 (7.38%) Degree
20 18 (7.38%) Decision-Making
21 17 (6.97%) ServiceNow

IT Services Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.46%) Microsoft Exchange
2 5 (2.05%) SharePoint
3 2 (0.82%) Confluence
4 1 (0.41%) Exchange Server 2010
Applications
1 11 (4.51%) Microsoft Office
2 9 (3.69%) Microsoft Excel
Business Applications
1 6 (2.46%) Dynamics CRM
2 4 (1.64%) SAP ERP
3 1 (0.41%) Remedy ITSM
Cloud Services
1 54 (22.13%) Microsoft 365
2 35 (14.34%) Azure
3 10 (4.10%) Power Platform
4 9 (3.69%) Cloud Computing
5 7 (2.87%) SaaS
6 6 (2.46%) Entra ID
7 3 (1.23%) AWS
8 2 (0.82%) Azure Cosmos DB
9 1 (0.41%) Dynamics 365
9 1 (0.41%) GCP
9 1 (0.41%) Google Workspace
9 1 (0.41%) OneDrive
Communications & Networking
1 8 (3.28%) Firewall
1 8 (3.28%) WAN
2 5 (2.05%) Remote Desktop
2 5 (2.05%) Wi-Fi
3 2 (0.82%) Internet
3 2 (0.82%) LAN
3 2 (0.82%) Unified Communications
3 2 (0.82%) VoIP
3 2 (0.82%) VPLS
3 2 (0.82%) Wireless
4 1 (0.41%) DHCP
4 1 (0.41%) DNS
4 1 (0.41%) MPLS
4 1 (0.41%) NAS
4 1 (0.41%) SD-WAN
4 1 (0.41%) VLAN
4 1 (0.41%) VPN
Database & Business Intelligence
1 14 (5.74%) SQL Server
2 10 (4.10%) Power BI
3 6 (2.46%) SAP HANA
4 1 (0.41%) Data Warehouse
Development Applications
1 3 (1.23%) JIRA
General
1 75 (30.74%) Social Skills
2 48 (19.67%) Finance
3 19 (7.79%) Analytical Skills
4 16 (6.56%) Legal
4 16 (6.56%) Presentation Skills
5 15 (6.15%) Influencing Skills
6 14 (5.74%) Law
7 13 (5.33%) Public Sector
8 12 (4.92%) Banking
8 12 (4.92%) Retail
9 10 (4.10%) Manufacturing
9 10 (4.10%) Pharmaceutical
10 9 (3.69%) Organisational Skills
10 9 (3.69%) Telecoms
11 7 (2.87%) Marketing
12 6 (2.46%) Inclusion and Diversity
13 5 (2.05%) Advertising
14 4 (1.64%) Military
15 3 (1.23%) Private Banking
16 1 (0.41%) Tech for Good
Libraries, Frameworks & Software Standards
1 1 (0.41%) .NET
Miscellaneous
1 12 (4.92%) Self-Motivation
2 6 (2.46%) Data Centre
3 5 (2.05%) Onboarding
3 5 (2.05%) Team-Oriented Environment
4 4 (1.64%) Cloud Native
4 4 (1.64%) Management Information System
5 3 (1.23%) FMCG
6 2 (0.82%) Reinsurance
7 1 (0.41%) Analytical Mindset
7 1 (0.41%) Client/Server
7 1 (0.41%) CMDB
7 1 (0.41%) Driving Licence
7 1 (0.41%) Product Ownership
7 1 (0.41%) Replication
Operating Systems
1 22 (9.02%) Windows
2 3 (1.23%) Linux
2 3 (1.23%) Mac OS
3 2 (0.82%) Windows Server
4 1 (0.41%) Windows Server 2012
Processes & Methodologies
1 130 (53.28%) ITIL
2 100 (40.98%) Service Delivery
3 91 (37.30%) Service Management
4 78 (31.97%) ITSM
5 35 (14.34%) Mentoring
5 35 (14.34%) Problem Management
6 32 (13.11%) Continuous Improvement
7 27 (11.07%) Coaching
7 27 (11.07%) Problem-Solving
8 26 (10.66%) Customer Service
8 26 (10.66%) Project Management
9 25 (10.25%) Incident Management
10 24 (9.84%) Cybersecurity
11 22 (9.02%) Change Management
12 19 (7.79%) Line Management
12 19 (7.79%) Stakeholder Management
13 18 (7.38%) Decision-Making
14 16 (6.56%) Collaborative Culture
15 14 (5.74%) Service Design
15 14 (5.74%) Stakeholder Engagement
Programming Languages
1 4 (1.64%) PowerShell
2 1 (0.41%) Java
Qualifications
1 30 (12.30%) ITIL Certification
2 20 (8.20%) Security Cleared
3 18 (7.38%) Degree
4 10 (4.10%) CCNA
4 10 (4.10%) Cisco Certification
5 9 (3.69%) SC Cleared
6 8 (3.28%) Azure Certification
6 8 (3.28%) CCNP
7 6 (2.46%) Microsoft Certification
8 5 (2.05%) A+ Certification
9 4 (1.64%) MCP
10 2 (0.82%) BC Cleared
11 1 (0.41%) Computer Science Degree
11 1 (0.41%) DV Cleared
11 1 (0.41%) ITIL Foundation Certificate
11 1 (0.41%) JNCIA
11 1 (0.41%) MCITP
Quality Assurance & Compliance
1 37 (15.16%) SLA
2 18 (7.38%) ISO/IEC 27001
3 13 (5.33%) Accessibility
3 13 (5.33%) Cyber Essentials
4 9 (3.69%) GDPR
5 8 (3.28%) ISO 22301
6 5 (2.05%) Data Quality
7 4 (1.64%) PMO
8 3 (1.23%) NIST
9 2 (0.82%) Cyber Essentials PLUS
9 2 (0.82%) QA
10 1 (0.41%) ISO 9001
10 1 (0.41%) ISO/IEC 20000
10 1 (0.41%) NIST 800
10 1 (0.41%) PCI DSS
10 1 (0.41%) SOC 2
System Software
1 11 (4.51%) Active Directory
2 7 (2.87%) IAG
3 3 (1.23%) VMware Infrastructure
4 2 (0.82%) Hyper-V
4 2 (0.82%) VMware Workstation
5 1 (0.41%) VMware ESXi
Systems Management
1 10 (4.10%) Microsoft Intune
2 2 (0.82%) Terraform
3 1 (0.41%) Jamf Pro
3 1 (0.41%) WSUS
Vendors
1 49 (20.08%) Microsoft
2 17 (6.97%) ServiceNow
3 10 (4.10%) Cisco
3 10 (4.10%) SAP
4 8 (3.28%) Fortinet
5 5 (2.05%) Apple
5 5 (2.05%) Google
6 4 (1.64%) Citrix
6 4 (1.64%) VMware
7 2 (0.82%) iManage
8 1 (0.41%) Aderant
8 1 (0.41%) Genesys
8 1 (0.41%) HubSpot
8 1 (0.41%) Intapp
8 1 (0.41%) Meraki
8 1 (0.41%) Remedy
8 1 (0.41%) Ruckus Wireless
8 1 (0.41%) SolarWinds