Third Line Engineer
UK

The median Third Line Engineer salary in the UK is £45,000 per year according to job vacancies posted during the 6 months to 4 December 2023.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 Dec 2023
Same period 2022 Same period 2021
Rank 441 678 632
Rank change year-on-year +237 -46 -231
Permanent jobs requiring a 3rd Line Engineer 318 430 511
As % of all permanent jobs advertised in the UK 0.60% 0.35% 0.40%
As % of the Job Titles category 0.63% 0.36% 0.42%
Number of salaries quoted 295 391 487
10th Percentile £32,500 £32,500 £31,500
25th Percentile £36,250 £37,500 £36,250
Median annual salary (50th Percentile) £45,000 £45,000 £40,000
Median % change year-on-year - +12.50% -3.61%
75th Percentile £52,500 £56,250 £48,750
90th Percentile £57,500 £60,000 £57,000
UK excluding London median annual salary £42,500 £45,000 £40,000
% change year-on-year -5.56% +12.50% +2.56%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,797 118,142 122,028
% of permanent jobs with a recognized job title 95.42% 95.32% 95.15%
Number of salaries quoted 37,144 73,821 84,079
10th Percentile £31,250 £32,750 £32,000
25th Percentile £42,500 £45,000 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £57,500
Median % change year-on-year - +4.35% +4.55%
75th Percentile £80,000 £81,250 £77,500
90th Percentile £97,500 £98,750 £95,000
UK excluding London median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% +5.26%

3rd Line Engineer
Job Vacancy Trend

Job postings that featured 3rd Line Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 3rd Line Engineer in the UK

3rd Line Engineer
Salary Trend

3-month moving average salary quoted in jobs citing 3rd Line Engineer.

Salary trend for 3rd Line Engineer in the UK

3rd Line Engineer
Salary Histogram

Salary distribution for jobs citing 3rd Line Engineer over the 6 months to 4 December 2023.

Salary histogram for 3rd Line Engineer in the UK

3rd Line Engineer
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Engineer within the UK over the 6 months to 4 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +231 311 £45,000 - 110
UK excluding London +190 259 £42,500 -5.56% 105
Work from Home +164 111 £40,000 -11.11% 34
South East +166 108 £45,000 -5.26% 28
London +208 57 £55,000 +20.88% 7
North of England +143 57 £40,000 -5.33% 37
South West +94 51 £37,500 -1.32% 10
Midlands +119 35 £46,500 -15.45% 22
West Midlands +139 31 £46,500 +3.33% 20
Yorkshire +101 25 £45,000 +9.94% 12
North West +83 24 £38,750 -13.89% 19
East of England +67 9 £44,000 -20.00% 5
North East +56 8 £32,500 -9.09% 6
Scotland +57 5 £50,000 +14.29% 3
East Midlands +31 4 £44,750 -22.17% 2
Wales +21 1 - - 2

3rd Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 4 December 2023, 3rd Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 3rd Line Engineer in the job title.

1 206 (64.78%) Windows
2 197 (61.95%) Microsoft
3 192 (60.38%) Active Directory
4 185 (58.18%) Azure
5 179 (56.29%) Microsoft 365
6 154 (48.43%) Windows Server
7 138 (43.40%) VMware
8 137 (43.08%) Firewall
9 97 (30.50%) DNS
10 96 (30.19%) Infrastructure Engineering
11 83 (26.10%) VMware Infrastructure
12 82 (25.79%) Hyper-V
13 81 (25.47%) DHCP
14 80 (25.16%) Cisco
15 69 (21.70%) VPN
16 68 (21.38%) Social Skills
17 66 (20.75%) ITIL
18 61 (19.18%) WAN
19 60 (18.87%) SharePoint
20 59 (18.55%) PowerShell
21 58 (18.24%) Microsoft Intune
22 57 (17.92%) Problem-Solving
23 55 (17.30%) Windows Server 2019
23 55 (17.30%) Degree
24 53 (16.67%) Customer Service
25 51 (16.04%) Security Cleared
26 49 (15.41%) LAN
27 47 (14.78%) Entra ID
28 45 (14.15%) Windows 10
28 45 (14.15%) Windows Server 2016

3rd Line Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (18.87%) SharePoint
2 19 (5.97%) MS Exchange
3 5 (1.57%) IIS
4 3 (0.94%) Apache
4 3 (0.94%) OpenStack
5 2 (0.63%) Exchange Server 2010
5 2 (0.63%) Exchange Server 2013
5 2 (0.63%) nginx
6 1 (0.31%) SharePoint Server
6 1 (0.31%) WordPress
Applications
1 22 (6.92%) Microsoft Office
2 3 (0.94%) MS Visio
Cloud Services
1 185 (58.18%) Azure
2 179 (56.29%) Microsoft 365
3 47 (14.78%) Entra ID
4 29 (9.12%) AWS
5 14 (4.40%) OneDrive
6 13 (4.09%) Azure Monitor
7 11 (3.46%) Azure Cosmos DB
8 9 (2.83%) Nutanix
9 8 (2.52%) Rubrik
10 7 (2.20%) Mimecast
11 6 (1.89%) GCP
12 4 (1.26%) Azure Sentinel
12 4 (1.26%) IaaS
12 4 (1.26%) Power Platform
13 3 (0.94%) Amazon EC2
13 3 (0.94%) Amazon S3
13 3 (0.94%) Dynamics 365
13 3 (0.94%) PowerApps
14 2 (0.63%) Route 53
14 2 (0.63%) SaaS
Communications & Networking
1 137 (43.08%) Firewall
2 97 (30.50%) DNS
3 81 (25.47%) DHCP
4 69 (21.70%) VPN
5 61 (19.18%) WAN
6 49 (15.41%) LAN
7 44 (13.84%) VLAN
8 42 (13.21%) Wi-Fi
9 39 (12.26%) Wireless
10 28 (8.81%) SAN
10 28 (8.81%) SD-WAN
11 22 (6.92%) BGP
11 22 (6.92%) OSPF
12 21 (6.60%) IPsec
12 21 (6.60%) VoIP
13 20 (6.29%) Remote Desktop
14 18 (5.66%) TCP/IP
15 17 (5.35%) Internet
16 12 (3.77%) Cisco ASA
17 11 (3.46%) SSL
Database & Business Intelligence
1 42 (13.21%) SQL Server
2 15 (4.72%) Amazon RDS
3 11 (3.46%) MySQL
4 2 (0.63%) Azure SQL Database
4 2 (0.63%) PostgreSQL
4 2 (0.63%) Relational Database
4 2 (0.63%) SQLPlus
General
1 68 (21.38%) Social Skills
2 18 (5.66%) Analytical Skills
3 15 (4.72%) Public Sector
4 14 (4.40%) Law
5 12 (3.77%) Telecoms
6 10 (3.14%) Documentation Skills
7 9 (2.83%) Finance
7 9 (2.83%) Retail
8 8 (2.52%) Organisational Skills
9 6 (1.89%) Back Office
10 5 (1.57%) Pharmaceutical
11 3 (0.94%) Advertising
11 3 (0.94%) Front Office
12 2 (0.63%) Electronics
12 2 (0.63%) Legal
12 2 (0.63%) Manufacturing
12 2 (0.63%) Marketing
12 2 (0.63%) Military
13 1 (0.31%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 3 (0.94%) FHIR
1 3 (0.94%) LDAP
1 3 (0.94%) XML
2 2 (0.63%) 802.1X
2 2 (0.63%) Middleware
2 2 (0.63%) SAML
Miscellaneous
1 29 (9.12%) Driving Licence
2 28 (8.81%) Data Centre
3 16 (5.03%) NHS
4 12 (3.77%) Mainframe
4 12 (3.77%) Management Information System
4 12 (3.77%) Replication
5 9 (2.83%) Clustering
6 8 (2.52%) Onboarding
7 6 (1.89%) Enterprise Storage
8 5 (1.57%) Analytical Mindset
8 5 (1.57%) Fat Client
8 5 (1.57%) Thin Client
9 4 (1.26%) PlayStation
10 3 (0.94%) Public Cloud
10 3 (0.94%) Self-Motivation
11 2 (0.63%) EPoS
11 2 (0.63%) iPhone
11 2 (0.63%) Mobile Computing
11 2 (0.63%) Virtual Team
12 1 (0.31%) PKI
Operating Systems
1 206 (64.78%) Windows
2 154 (48.43%) Windows Server
3 55 (17.30%) Windows Server 2019
4 45 (14.15%) Windows 10
4 45 (14.15%) Windows Server 2016
5 44 (13.84%) Windows Server 2012
6 40 (12.58%) Linux
7 10 (3.14%) Windows Server 2008
8 9 (2.83%) Windows 8
9 7 (2.20%) VMS
9 7 (2.20%) Windows Server 2003
10 5 (1.57%) Windows XP
11 4 (1.26%) CentOS
11 4 (1.26%) Data ONTAP
11 4 (1.26%) Mac OS
11 4 (1.26%) Red Hat Enterprise Linux
12 2 (0.63%) Windows 7
13 1 (0.31%) Apple iOS
13 1 (0.31%) Solaris
13 1 (0.31%) Unix
Processes & Methodologies
1 96 (30.19%) Infrastructure Engineering
2 66 (20.75%) ITIL
3 57 (17.92%) Problem-Solving
4 53 (16.67%) Customer Service
5 35 (11.01%) Disaster Recovery
6 23 (7.23%) Mentoring
7 20 (6.29%) Cybersecurity
7 20 (6.29%) Root Cause Analysis
8 19 (5.97%) Data Security
8 19 (5.97%) Project Delivery
9 18 (5.66%) Migration
10 16 (5.03%) Collaborative Working
10 16 (5.03%) Infrastructure as Code
11 15 (4.72%) Problem Management
12 14 (4.40%) Proactive Monitoring
13 12 (3.77%) Server Management
14 11 (3.46%) Data Privacy
14 11 (3.46%) Stakeholder Management
15 10 (3.14%) Continuous Improvement
15 10 (3.14%) Mobile Device Management
Programming Languages
1 59 (18.55%) PowerShell
2 18 (5.66%) SQL
3 9 (2.83%) Python
4 4 (1.26%) Bash
5 3 (0.94%) Shell Script
6 2 (0.63%) C#
7 1 (0.31%) Go
Qualifications
1 55 (17.30%) Degree
2 51 (16.04%) Security Cleared
3 42 (13.21%) Cisco Certification
4 32 (10.06%) Microsoft Certification
5 31 (9.75%) SC Cleared
6 29 (9.12%) CCNA
7 24 (7.55%) DV Cleared
8 23 (7.23%) CCNP
9 16 (5.03%) Azure Certification
10 15 (4.72%) MCSE
11 14 (4.40%) MCP
12 13 (4.09%) Network+ Certification
13 11 (3.46%) BPSS Clearance
14 10 (3.14%) DBS Check
15 9 (2.83%) A+ Certification
15 9 (2.83%) ITIL Certification
16 6 (1.89%) JNCIA
17 3 (0.94%) CWDP
17 3 (0.94%) SNIA Certification
17 3 (0.94%) VCAP
Quality Assurance & Compliance
1 28 (8.81%) Cyber Essentials
2 23 (7.23%) SLA
3 18 (5.66%) ISO/IEC 27001
4 8 (2.52%) NCSC
5 3 (0.94%) Cyber Essentials PLUS
5 3 (0.94%) DICOM
5 3 (0.94%) GDPR
5 3 (0.94%) HL7
6 1 (0.31%) ISO 22301
6 1 (0.31%) ISO 9000
6 1 (0.31%) PCI DSS
6 1 (0.31%) QA
System Software
1 192 (60.38%) Active Directory
2 83 (26.10%) VMware Infrastructure
3 82 (25.79%) Hyper-V
4 26 (8.18%) VMware ESXi
5 14 (4.40%) Firmware
6 13 (4.09%) vSphere
7 12 (3.77%) Virtual Desktop
8 6 (1.89%) Terminal Services
9 5 (1.57%) Microsoft App-V
9 5 (1.57%) Virtual Machines
9 5 (1.57%) VMware NSX
9 5 (1.57%) XenApp
10 4 (1.26%) XenDesktop
11 3 (0.94%) Ceph
11 3 (0.94%) KVM
12 2 (0.63%) Virtual Servers
12 2 (0.63%) VMware Server
13 1 (0.31%) Microsoft Virtual Server
Systems Management
1 58 (18.24%) Microsoft Intune
2 20 (6.29%) FortiGate
2 20 (6.29%) SCCM
3 11 (3.46%) WSUS
4 9 (2.83%) SCOM
5 8 (2.52%) Active Directory Federation Services
5 8 (2.52%) NetBackup
5 8 (2.52%) vCenter Server
6 7 (2.20%) Single Sign-On
6 7 (2.20%) Terraform
7 5 (1.57%) Microsoft Clustering
7 5 (1.57%) SCSM
8 4 (1.26%) EdgeSight
8 4 (1.26%) McAfee ePO
8 4 (1.26%) vRealize
9 3 (0.94%) EMC NetWorker
9 3 (0.94%) Kubernetes
9 3 (0.94%) Rsyslog
10 2 (0.63%) Jamf Pro
11 1 (0.31%) Ansible
Vendors
1 197 (61.95%) Microsoft
2 138 (43.40%) VMware
3 80 (25.16%) Cisco
4 39 (12.26%) HP
5 35 (11.01%) Citrix
6 31 (9.75%) Veeam
7 29 (9.12%) Fortinet
8 26 (8.18%) Dell
8 26 (8.18%) Meraki
9 21 (6.60%) Juniper
10 18 (5.66%) Palo Alto
11 13 (4.09%) Acronis
11 13 (4.09%) SonicWALL
12 11 (3.46%) CheckPoint
12 11 (3.46%) Draytek
13 9 (2.83%) Aruba
13 9 (2.83%) Avaya
13 9 (2.83%) Sophos
13 9 (2.83%) Ubiquiti
13 9 (2.83%) WatchGuard