Period
to 28 January 2020

The median annual salary for a 3rd Line Engineer was £40,000 in advertised job vacancies during the 6 months to 28 January 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Engineer
UK
6 months to
28 Jan 2020
Same period 2019 Same period 2018
Rank 417 484 445
Rank change year-on-year +67 -39 -36
Permanent jobs requiring a 3rd Line Engineer 886 891 1,163
As % of all permanent IT jobs advertised in the UK 0.71% 0.59% 0.68%
As % of the Job Titles category 0.74% 0.61% 0.70%
Number of salaries quoted 811 809 1,057
UK median annual salary £40,000 £38,500 £40,000
Median salary % change year-on-year +3.90% -3.75% +6.67%
10th Percentile £31,000 £29,750 £28,500
90th Percentile £52,500 £53,750 £55,000
UK excluding London median annual salary £38,500 £37,500 £37,500
% change year-on-year +2.67% - +2.74%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 120,037 144,882 165,680
% of permanent IT jobs with a recognized job title 95.55% 95.91% 96.28%
Number of salaries quoted 96,074 115,785 135,147
UK median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £28,750 £28,000 £27,500
90th Percentile £86,250 £83,750 £80,000
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

3rd Line Engineer
Job Vacancy Trend

Job postings that featured 3rd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 3rd Line Engineer in the UK

3rd Line Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Engineer.

Salary trend for 3rd Line Engineer in the UK

3rd Line Engineer
Salary Histogram

The salary distribution of IT jobs citing 3rd Line Engineer over the 6 months to 28 January 2020.

Salary histogram for 3rd Line Engineer in the UK

3rd Line Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Engineer within the UK over the 6 months to 28 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 811 £40,000 +3.90% 185
UK excluding London +86 653 £38,500 +2.67% 162
London +6 218 £42,500 - 32
North of England +56 160 £37,500 +7.14% 43
South East +62 158 £38,000 -5.00% 42
North West +57 106 £37,500 +4.17% 23
Midlands +47 101 £37,500 - 26
South West +41 89 £38,500 +10.00% 16
East of England +58 85 £42,500 +2.41% 26
East Midlands +37 70 £37,500 - 14
Yorkshire +17 47 £39,500 +17.04% 18
Wales +22 46 £37,500 +4.17% 5
West Midlands +20 31 £37,500 -1.32% 12
Scotland +34 15 £35,000 -17.65% 4
North East +13 7 £37,000 +5.71% 2

3rd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 January 2020, 3rd Line Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 3rd Line Engineer in the job title.

1 631 (71.22%) Windows
2 525 (59.26%) VMware
3 496 (55.98%) Microsoft
4 485 (54.74%) Active Directory
5 479 (54.06%) Office 365
6 398 (44.92%) Windows Server
7 341 (38.49%) Azure
8 320 (36.12%) Infrastructure Engineering
9 295 (33.30%) VMware Infrastructure
10 291 (32.84%) Hyper-V
11 235 (26.52%) Firewall
12 223 (25.17%) Cisco
13 199 (22.46%) MS Exchange
14 198 (22.35%) Windows Server 2012
15 197 (22.23%) Citrix
16 185 (20.88%) DNS
17 165 (18.62%) WAN
17 165 (18.62%) DHCP
18 163 (18.40%) ITIL
19 152 (17.16%) Windows 10
20 151 (17.04%) SQL
21 138 (15.58%) PowerShell
22 133 (15.01%) TCP/IP
23 128 (14.45%) LAN
24 126 (14.22%) Microsoft Office
25 125 (14.11%) SCCM
26 124 (14.00%) Windows Server 2008
27 123 (13.88%) Microsoft Certification
28 108 (12.19%) SAN
29 98 (11.06%) SQL Server

3rd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 199 (22.46%) MS Exchange
2 84 (9.48%) SharePoint
3 78 (8.80%) Exchange Server 2010
4 74 (8.35%) Exchange Server 2013
5 59 (6.66%) Skype for Business
6 41 (4.63%) IIS
7 20 (2.26%) Exchange Server 2007
8 11 (1.24%) Apache
9 5 (0.56%) SAS
10 4 (0.45%) Blackberry Enterprise Server
11 3 (0.34%) Confluence
11 3 (0.34%) SharePoint 2013
12 1 (0.11%) Drupal
12 1 (0.11%) Exchange Server 2003
12 1 (0.11%) Tomcat
12 1 (0.11%) WebSphere
12 1 (0.11%) WildFly
Applications
1 126 (14.22%) Microsoft Office
2 5 (0.56%) Microsoft Excel
3 1 (0.11%) AutoCAD
3 1 (0.11%) MS Visio
3 1 (0.11%) Revit
Business Applications
1 1 (0.11%) assyst
1 1 (0.11%) Carpe Diem
1 1 (0.11%) Sage X3
Cloud Services
1 479 (54.06%) Office 365
2 341 (38.49%) Azure
3 98 (11.06%) AWS
4 33 (3.72%) IaaS
5 30 (3.39%) Mimecast
6 27 (3.05%) SaaS
7 25 (2.82%) Azure Active Directory
8 19 (2.14%) PaaS
9 18 (2.03%) Cloud Computing
10 10 (1.13%) OneDrive
10 10 (1.13%) Power Platform
10 10 (1.13%) PowerApps
11 9 (1.02%) Dynamics 365
12 7 (0.79%) G Suite
13 5 (0.56%) GCP
13 5 (0.56%) Virtual Private Cloud
14 4 (0.45%) AWS CodeBuild
14 4 (0.45%) AWS CodePipeline
15 2 (0.23%) Datadog
15 2 (0.23%) Yammer
Communications & Networking
1 235 (26.52%) Firewall
2 185 (20.88%) DNS
3 165 (18.62%) DHCP
3 165 (18.62%) WAN
4 133 (15.01%) TCP/IP
5 128 (14.45%) LAN
6 108 (12.19%) SAN
7 88 (9.93%) VPN
8 69 (7.79%) VLAN
9 67 (7.56%) VoIP
10 62 (7.00%) Network Security
10 62 (7.00%) Wireless
11 59 (6.66%) Skype
12 38 (4.29%) NetScaler
13 37 (4.18%) iSCSI
14 33 (3.72%) MPLS
14 33 (3.72%) Wi-Fi
15 31 (3.50%) Remote Desktop
16 23 (2.60%) Cisco ASA
16 23 (2.60%) NAS
Database & Business Intelligence
1 98 (11.06%) SQL Server
2 18 (2.03%) SQL Server 2012
3 17 (1.92%) Amazon RDS
4 9 (1.02%) MySQL
5 8 (0.90%) SQL Server 2016
6 6 (0.68%) SQL Server 2005
7 5 (0.56%) MongoDB
7 5 (0.56%) NoSQL
8 3 (0.34%) SQL Server 2008
8 3 (0.34%) SQL Server 2014
9 2 (0.23%) Big Data
10 1 (0.11%) Azure SQL Database
10 1 (0.11%) Cosmos DB
10 1 (0.11%) HDInsight
10 1 (0.11%) PostgreSQL
10 1 (0.11%) RDBMS
10 1 (0.11%) Relational Database
Development Applications
1 9 (1.02%) JIRA
2 7 (0.79%) Team Foundation Server
3 4 (0.45%) MSI
4 3 (0.34%) Visual Studio
5 2 (0.23%) Git (software)
5 2 (0.23%) Jenkins
5 2 (0.23%) SQL Server Management Studio (SSMS)
6 1 (0.11%) Fiddler
6 1 (0.11%) Maven
6 1 (0.11%) Octopus Deploy
6 1 (0.11%) Postman
6 1 (0.11%) SoapUI
6 1 (0.11%) TeamCity
6 1 (0.11%) VSS/SourceSafe
General
1 78 (8.80%) Finance
2 77 (8.69%) Telecoms
3 53 (5.98%) Public Sector
4 49 (5.53%) Manufacturing
5 41 (4.63%) Marketing
6 28 (3.16%) Electronics
7 23 (2.60%) Retail
8 15 (1.69%) Back Office
9 14 (1.58%) Law
10 12 (1.35%) Automotive
11 10 (1.13%) Legal
12 8 (0.90%) Advertising
12 8 (0.90%) Games
13 3 (0.34%) Banking
14 2 (0.23%) Front Office
14 2 (0.23%) Private Banking
15 1 (0.11%) Aerospace
15 1 (0.11%) German Language
15 1 (0.11%) Pharmaceutical
15 1 (0.11%) Publishing
Libraries, Frameworks & Software Standards
1 15 (1.69%) Web Services
2 14 (1.58%) LDAP
3 12 (1.35%) Software Packaging
4 7 (0.79%) .NET
5 5 (0.56%) ADSI
5 5 (0.56%) SAML
5 5 (0.56%) WSH
6 2 (0.23%) COM
6 2 (0.23%) LAMP
6 2 (0.23%) Middleware
6 2 (0.23%) Sensu
7 1 (0.11%) Akka
7 1 (0.11%) ASP.NET
7 1 (0.11%) J2EE
7 1 (0.11%) Node.js
7 1 (0.11%) OpenJDK
7 1 (0.11%) RabbitMQ
7 1 (0.11%) RESTful
Miscellaneous
1 54 (6.09%) Data Centre
2 41 (4.63%) Clustering
3 30 (3.39%) Replication
4 28 (3.16%) Analytical Skills
5 27 (3.05%) Driving Licence
6 18 (2.03%) Self-Motivation
7 16 (1.81%) Management Information System
8 14 (1.58%) EMC VNX
9 11 (1.24%) Hybrid Cloud
10 10 (1.13%) CMDB
11 8 (0.90%) Fat Client
11 8 (0.90%) Public Cloud
11 8 (0.90%) Thin Client
12 7 (0.79%) Client/Server
13 5 (0.56%) CCTV
13 5 (0.56%) e-Learning
13 5 (0.56%) Enterprise Software
13 5 (0.56%) Private Cloud
14 4 (0.45%) Enterprise Storage
14 4 (0.45%) Social Media
Operating Systems
1 631 (71.22%) Windows
2 398 (44.92%) Windows Server
3 198 (22.35%) Windows Server 2012
4 152 (17.16%) Windows 10
5 124 (14.00%) Windows Server 2008
6 81 (9.14%) Linux
7 72 (8.13%) Windows 7
8 43 (4.85%) Windows 8
9 29 (3.27%) Windows Server 2003
10 12 (1.35%) Windows XP
11 9 (1.02%) Unix
12 8 (0.90%) Mac OS
12 8 (0.90%) Mac OS X
13 5 (0.56%) Android
14 3 (0.34%) Ubuntu
15 1 (0.11%) CentOS
15 1 (0.11%) Red Hat Enterprise Linux
Processes & Methodologies
1 320 (36.12%) Infrastructure Engineering
2 163 (18.40%) ITIL
3 96 (10.84%) Problem-Solving
4 50 (5.64%) Mentoring
5 45 (5.08%) Incident Management
5 45 (5.08%) Migration
5 45 (5.08%) Service Delivery
6 43 (4.85%) Project Management
7 38 (4.29%) Business Intelligence
7 38 (4.29%) Service Management
8 33 (3.72%) Disaster Recovery
8 33 (3.72%) Problem Management
9 30 (3.39%) Root Cause Analysis
10 28 (3.16%) Digital Marketing
10 28 (3.16%) ITIL V3
10 28 (3.16%) Programme Management
11 26 (2.93%) Project Delivery
12 25 (2.82%) Server Management
13 23 (2.60%) Change Management
13 23 (2.60%) DevOps
Programming Languages
1 151 (17.04%) SQL
2 138 (15.58%) PowerShell
3 13 (1.47%) T-SQL
4 12 (1.35%) Bash Shell
5 10 (1.13%) Python
6 9 (1.02%) Java
7 6 (0.68%) VBScript
8 4 (0.45%) C
8 4 (0.45%) C#
8 4 (0.45%) PL/SQL
8 4 (0.45%) Shell Script
8 4 (0.45%) VB
9 2 (0.23%) Perl
10 1 (0.11%) C++
10 1 (0.11%) JavaScript
10 1 (0.11%) Ruby
10 1 (0.11%) TypeScript
10 1 (0.11%) VBA
Qualifications
1 123 (13.88%) Microsoft Certification
2 89 (10.05%) MCSE
3 88 (9.93%) Cisco Certification
4 74 (8.35%) Security Cleared
5 73 (8.24%) MCSA
6 52 (5.87%) SC Cleared
7 51 (5.76%) CCNA
8 47 (5.30%) CCNP
9 46 (5.19%) Degree
10 28 (3.16%) MCP
11 27 (3.05%) VMware Certified Professional (VCP)
12 15 (1.69%) DV Cleared
13 12 (1.35%) JNCIP
14 10 (1.13%) Citrix Certification
15 8 (0.90%) CCIE
15 8 (0.90%) ITIL Certification
16 7 (0.79%) MCITP
17 6 (0.68%) Numerate Degree
18 5 (0.56%) JNCIS
19 4 (0.45%) Network+ Certification
Quality Assurance & Compliance
1 92 (10.38%) SLA
2 23 (2.60%) ISO/IEC 27001
3 13 (1.47%) Cyber Essentials
4 11 (1.24%) PCI DSS
5 7 (0.79%) GDPR
6 6 (0.68%) QA
7 3 (0.34%) PMO
8 2 (0.23%) ISO 9001
8 2 (0.23%) ISO/IEC 20000
9 1 (0.11%) Cyber Essentials PLUS
9 1 (0.11%) Sarbanes-Oxley
System Software
1 485 (54.74%) Active Directory
2 295 (33.30%) VMware Infrastructure
3 291 (32.84%) Hyper-V
4 94 (10.61%) vSphere
5 88 (9.93%) XenApp
6 56 (6.32%) VMware ESXi
6 56 (6.32%) XenDesktop
7 31 (3.50%) Virtual Servers
8 16 (1.81%) Terminal Services
9 15 (1.69%) Virtual Machines
10 13 (1.47%) Virtual Desktop
11 11 (1.24%) Firmware
11 11 (1.24%) Microsoft Virtual Server
12 10 (1.13%) Citrix Hypervisor
12 10 (1.13%) Microsoft App-V
12 10 (1.13%) VirtualBox
13 8 (0.90%) Docker
13 8 (0.90%) NFS
14 5 (0.56%) VMware Server
14 5 (0.56%) VMware Workstation
Systems Management
1 125 (14.11%) SCCM
2 33 (3.72%) Microsoft Intune
2 33 (3.72%) SCOM
3 26 (2.93%) FortiGate
4 20 (2.26%) WSUS
5 16 (1.81%) Backup Exec
6 15 (1.69%) XenMobile
7 13 (1.47%) Nagios
8 10 (1.13%) NetBackup
8 10 (1.13%) vCenter Server
9 9 (1.02%) Microsoft Clustering
10 8 (0.90%) Ansible
10 8 (0.90%) Microsoft Data Protection Manager
11 7 (0.79%) AirWatch
11 7 (0.79%) Opscode Chef
11 7 (0.79%) Symantec Endpoint Protection
12 6 (0.68%) Cacti
12 6 (0.68%) SCVMM
13 5 (0.56%) Single Sign-On
14 4 (0.45%) Kubernetes
Vendors
1 525 (59.26%) VMware
2 496 (55.98%) Microsoft
3 223 (25.17%) Cisco
4 197 (22.23%) Citrix
5 74 (8.35%) Veeam
6 58 (6.55%) HP
7 44 (4.97%) NetApp
8 37 (4.18%) EMC
9 30 (3.39%) SAP
10 29 (3.27%) Juniper
11 28 (3.16%) Meraki
12 27 (3.05%) Dell
13 26 (2.93%) CheckPoint
14 24 (2.71%) Avaya
14 24 (2.71%) Palo Alto
15 21 (2.37%) SonicWALL
16 20 (2.26%) F5
16 20 (2.26%) Sophos
17 18 (2.03%) Fortinet
17 18 (2.03%) ProCurve