Period
to 19 October 2019

The median annual salary for a 3rd Line Engineer was £40,000 in advertised job vacancies during the 6 months to 19 October 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Engineer
UK
6 months to
19 Oct 2019
Same period 2018 Same period 2017
Rank 384 468 443
Rank change year-on-year +84 -25 -41
Permanent jobs requiring a 3rd Line Engineer 1,075 1,008 1,229
As % of all permanent IT jobs advertised in the UK 0.79% 0.61% 0.70%
As % of the Job Titles category 0.82% 0.64% 0.73%
Number of salaries quoted 994 914 1,109
UK median annual salary £40,000 £39,000 £39,000
Median salary % change year-on-year +2.56% - +4.00%
10th Percentile £31,250 £29,750 £27,750
90th Percentile £51,950 £55,000 £55,000
UK excluding London median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - +7.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 130,312 158,067 167,756
% of permanent IT jobs with a recognized job title 95.66% 95.93% 95.97%
Number of salaries quoted 103,901 127,366 134,317
UK median annual salary £50,000 £50,000 £48,000
Median salary % change year-on-year - +4.17% +1.05%
10th Percentile £28,000 £27,500 £27,500
90th Percentile £85,000 £82,500 £78,750
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

3rd Line Engineer
Job Vacancy Trend

Job postings that featured 3rd Line Engineer in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 3rd Line Engineer in the UK

3rd Line Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Engineer.

Salary trend for 3rd Line Engineer in the UK

3rd Line Engineer
Salary Histogram

The salary distribution of IT jobs citing 3rd Line Engineer over the 6 months to 19 October 2019.

Salary histogram for 3rd Line Engineer in the UK

3rd Line Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Engineer within the UK over the 6 months to 19 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +89 1,016 £40,000 - 189
UK excluding London +89 835 £40,000 +6.67% 166
North of England +121 317 £40,000 +11.11% 47
London +31 219 £46,500 +3.33% 33
Yorkshire +107 195 £40,000 +14.29% 14
South East +63 185 £38,000 -2.56% 42
North West +55 119 £37,500 +4.17% 27
Midlands +29 115 £37,500 +2.04% 27
South West +30 92 £38,500 +10.00% 21
East of England +25 89 £40,500 -4.71% 19
East Midlands +34 79 £37,500 +7.14% 16
West Midlands +17 36 £35,500 -5.33% 11
Wales +9 25 £37,000 +5.71% 6
Scotland +23 13 £31,500 -25.88% 4
North East +15 3 £35,000 -6.67% 6

3rd Line Engineer Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 October 2019, 3rd Line Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 3rd Line Engineer in the job title.

1 635 (59.07%) Windows
2 525 (48.84%) Microsoft
3 520 (48.37%) Active Directory
4 510 (47.44%) VMware
5 480 (44.65%) Office 365
6 410 (38.14%) Windows Server
7 362 (33.67%) Azure
8 360 (33.49%) Infrastructure Engineering
9 334 (31.07%) Hyper-V
10 298 (27.72%) VMware Infrastructure
11 257 (23.91%) Cisco
12 247 (22.98%) WAN
13 241 (22.42%) Cisco Certification
14 238 (22.14%) Firewall
15 221 (20.56%) CCNA
16 219 (20.37%) MS Exchange
17 217 (20.19%) Windows Server 2012
18 202 (18.79%) Citrix
19 192 (17.86%) CCNP
19 192 (17.86%) ITIL
20 182 (16.93%) DNS
21 168 (15.63%) DHCP
22 161 (14.98%) MPLS
23 150 (13.95%) Internet
24 145 (13.49%) SQL
25 143 (13.30%) PowerShell
26 142 (13.21%) Presales
27 141 (13.12%) Validation
28 140 (13.02%) vCloud
29 137 (12.74%) SCCM

3rd Line Engineer Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 219 (20.37%) MS Exchange
2 97 (9.02%) Exchange Server 2013
3 75 (6.98%) Exchange Server 2010
4 73 (6.79%) SharePoint
5 51 (4.74%) Skype for Business
6 45 (4.19%) IIS
7 16 (1.49%) Exchange Server 2007
8 15 (1.40%) Apache
9 10 (0.93%) SharePoint 2013
10 5 (0.47%) WebSphere
11 4 (0.37%) Blackberry Enterprise Server
11 4 (0.37%) Confluence
12 3 (0.28%) Exchange Server 2003
12 3 (0.28%) OpenStack
13 2 (0.19%) SAS
13 2 (0.19%) SharePoint Server
14 1 (0.093%) SharePoint 2010
Applications
1 114 (10.60%) Microsoft Office
2 7 (0.65%) Microsoft Excel
3 4 (0.37%) CATIA
4 1 (0.093%) Microsoft PowerPoint
Business Applications
1 7 (0.65%) Dynamics CRM
2 4 (0.37%) ENOVIA
3 1 (0.093%) Carpe Diem
3 1 (0.093%) Sage X3
Cloud Services
1 480 (44.65%) Office 365
2 362 (33.67%) Azure
3 93 (8.65%) AWS
4 35 (3.26%) Azure Active Directory
5 31 (2.88%) Mimecast
6 27 (2.51%) IaaS
7 17 (1.58%) SaaS
8 10 (0.93%) Cloud Computing
8 10 (0.93%) G Suite
9 9 (0.84%) Dynamics 365
9 9 (0.84%) Power Platform
9 9 (0.84%) PowerApps
10 8 (0.74%) PaaS
11 6 (0.56%) IBM Cloud
11 6 (0.56%) SoftLayer
12 5 (0.47%) OneDrive
13 4 (0.37%) GCP
14 2 (0.19%) Azure Stack
14 2 (0.19%) Virtual Private Cloud
14 2 (0.19%) Yammer
Communications & Networking
1 247 (22.98%) WAN
2 238 (22.14%) Firewall
3 182 (16.93%) DNS
4 168 (15.63%) DHCP
5 161 (14.98%) MPLS
6 150 (13.95%) Internet
7 133 (12.37%) LAN
8 117 (10.88%) TCP/IP
9 112 (10.42%) SAN
10 70 (6.51%) VPN
11 66 (6.14%) VLAN
12 65 (6.05%) VoIP
13 57 (5.30%) BGP
13 57 (5.30%) Network Security
13 57 (5.30%) Wireless
14 46 (4.28%) Skype
15 33 (3.07%) Wi-Fi
16 32 (2.98%) Cisco ASA
16 32 (2.98%) NetScaler
17 31 (2.88%) iSCSI
Database & Business Intelligence
1 124 (11.53%) SQL Server
2 18 (1.67%) SQL Server 2012
3 7 (0.65%) SQL Server 2016
4 6 (0.56%) MySQL
4 6 (0.56%) SQL Server 2005
5 5 (0.47%) SQL Server 2008
6 4 (0.37%) SQL Server 2014
7 3 (0.28%) Amazon RDS
7 3 (0.28%) Big Data
8 2 (0.19%) NoSQL
8 2 (0.19%) Oracle Database
8 2 (0.19%) Oracle Database 10g
8 2 (0.19%) PostgreSQL
9 1 (0.093%) Azure SQL Database
9 1 (0.093%) Cosmos DB
9 1 (0.093%) HDInsight
9 1 (0.093%) MongoDB
9 1 (0.093%) QlikView
9 1 (0.093%) Relational Database
9 1 (0.093%) SQL Server Reporting Services
Development Applications
1 12 (1.12%) JIRA
2 7 (0.65%) Git (software)
2 7 (0.65%) SoapUI
2 7 (0.65%) Team Foundation Server
2 7 (0.65%) Visual Studio
3 6 (0.56%) Fiddler
3 6 (0.56%) Jenkins
3 6 (0.56%) Maven
3 6 (0.56%) Octopus Deploy
3 6 (0.56%) TeamCity
4 3 (0.28%) MSI
5 2 (0.19%) SQL Server Management Studio (SSMS)
General
1 82 (7.63%) Finance
2 79 (7.35%) Telecoms
3 43 (4.00%) Marketing
3 43 (4.00%) Public Sector
4 39 (3.63%) Manufacturing
5 30 (2.79%) Retail
6 21 (1.95%) Electronics
7 14 (1.30%) Automotive
8 11 (1.02%) Law
8 11 (1.02%) Legal
9 8 (0.74%) Advertising
9 8 (0.74%) Back Office
9 8 (0.74%) Games
10 7 (0.65%) Aerospace
11 4 (0.37%) Banking
12 3 (0.28%) Local Government
13 2 (0.19%) Front Office
14 1 (0.093%) Multimedia
14 1 (0.093%) Pharmaceutical
14 1 (0.093%) Private Banking
Libraries, Frameworks & Software Standards
1 20 (1.86%) Web Services
2 12 (1.12%) .NET
2 12 (1.12%) LDAP
3 10 (0.93%) Software Packaging
4 7 (0.65%) ADSI
5 5 (0.47%) Middleware
6 4 (0.37%) jQuery
7 3 (0.28%) ASP.NET
7 3 (0.28%) WSH
8 2 (0.19%) .NET Framework
8 2 (0.19%) ASP.NET Web API
8 2 (0.19%) FreeSWITCH
8 2 (0.19%) HTML
8 2 (0.19%) LINQ
8 2 (0.19%) RabbitMQ
8 2 (0.19%) Web Services Management
9 1 (0.093%) 802.1X
9 1 (0.093%) ASP.NET Web Forms
9 1 (0.093%) Node.js
9 1 (0.093%) WebRTC
Miscellaneous
1 51 (4.74%) Data Centre
2 44 (4.09%) Driving Licence
3 27 (2.51%) Analytical Skills
4 26 (2.42%) Self-Motivation
5 25 (2.33%) Clustering
6 18 (1.67%) Replication
7 17 (1.58%) Hybrid Cloud
8 13 (1.21%) CMDB
8 13 (1.21%) EMC VNX
9 12 (1.12%) Management Information System
10 10 (0.93%) Public Cloud
11 7 (0.65%) Enterprise Software
12 6 (0.56%) Mobile Computing
13 4 (0.37%) Distributed Denial-of-Service
13 4 (0.37%) e-Learning
13 4 (0.37%) PKI
13 4 (0.37%) Video Conferencing
14 3 (0.28%) iPhone
14 3 (0.28%) Social Media
14 3 (0.28%) Thin Client
Operating Systems
1 635 (59.07%) Windows
2 410 (38.14%) Windows Server
3 217 (20.19%) Windows Server 2012
4 135 (12.56%) Windows 10
5 129 (12.00%) Windows Server 2008
6 94 (8.74%) Linux
7 81 (7.53%) Windows 7
8 46 (4.28%) Windows 8
9 21 (1.95%) Windows Server 2003
10 13 (1.21%) Mac OS
10 13 (1.21%) Unix
11 11 (1.02%) Android
12 8 (0.74%) Mac OS X
13 4 (0.37%) CentOS
13 4 (0.37%) Ubuntu
13 4 (0.37%) Windows XP
14 3 (0.28%) SUSE
15 2 (0.19%) Red Hat Enterprise Linux
Processes & Methodologies
1 360 (33.49%) Infrastructure Engineering
2 192 (17.86%) ITIL
3 142 (13.21%) Presales
4 141 (13.12%) Validation
5 73 (6.79%) Problem-Solving
6 59 (5.49%) Mentoring
7 57 (5.30%) Service Delivery
8 53 (4.93%) Project Management
9 46 (4.28%) Incident Management
9 46 (4.28%) Migration
10 41 (3.81%) Problem Management
11 40 (3.72%) Project Delivery
12 37 (3.44%) Business Intelligence
13 35 (3.26%) Service Management
14 32 (2.98%) Agile Software Development
14 32 (2.98%) Disaster Recovery
15 25 (2.33%) Root Cause Analysis
16 24 (2.23%) Load Balancing
17 23 (2.14%) Change Management
18 22 (2.05%) Digital Marketing
Programming Languages
1 145 (13.49%) SQL
2 143 (13.30%) PowerShell
3 16 (1.49%) T-SQL
4 14 (1.30%) C#
5 12 (1.12%) C
6 7 (0.65%) Bash Shell
6 7 (0.65%) JavaScript
7 6 (0.56%) Java
8 5 (0.47%) VB
8 5 (0.47%) VBScript
9 4 (0.37%) MATLAB
9 4 (0.37%) Python
10 3 (0.28%) PL/SQL
10 3 (0.28%) Shell Script
11 2 (0.19%) C++
11 2 (0.19%) VB.NET
11 2 (0.19%) VBA
12 1 (0.093%) TypeScript
Qualifications
1 241 (22.42%) Cisco Certification
2 221 (20.56%) CCNA
3 192 (17.86%) CCNP
4 134 (12.47%) Microsoft Certification
5 77 (7.16%) MCSE
6 74 (6.88%) MCSA
6 74 (6.88%) Security Cleared
7 60 (5.58%) SC Cleared
8 39 (3.63%) MCP
9 35 (3.26%) VMware Certified Professional (VCP)
10 31 (2.88%) Degree
11 17 (1.58%) Citrix Certification
12 16 (1.49%) DV Cleared
13 12 (1.12%) ITIL Certification
14 11 (1.02%) MCITP
15 9 (0.84%) CCIE
16 8 (0.74%) DBS Check
17 7 (0.65%) JNCIA
18 5 (0.47%) CCA
18 5 (0.47%) JNCIS
Quality Assurance & Compliance
1 105 (9.77%) SLA
2 11 (1.02%) ISO/IEC 27001
3 10 (0.93%) PCI DSS
4 4 (0.37%) GDPR
5 3 (0.28%) Cyber Essentials
5 3 (0.28%) ISO/IEC 20000
5 3 (0.28%) PMO
5 3 (0.28%) QA
6 1 (0.093%) COBIT
6 1 (0.093%) ISO 9001
System Software
1 520 (48.37%) Active Directory
2 334 (31.07%) Hyper-V
3 298 (27.72%) VMware Infrastructure
4 140 (13.02%) vCloud
5 85 (7.91%) XenApp
6 79 (7.35%) vSphere
7 58 (5.40%) XenDesktop
8 38 (3.53%) VMware ESXi
9 31 (2.88%) Virtual Servers
10 27 (2.51%) Terminal Services
11 26 (2.42%) Virtual Machines
12 13 (1.21%) Firmware
12 13 (1.21%) VirtualBox
13 11 (1.02%) Microsoft App-V
13 11 (1.02%) Microsoft Virtual Server
14 10 (0.93%) Docker
15 9 (0.84%) Citrix Hypervisor
16 8 (0.74%) Virtual Desktop
17 6 (0.56%) BitLocker
18 5 (0.47%) VMware NSX
Systems Management
1 137 (12.74%) SCCM
2 51 (4.74%) SCOM
3 24 (2.23%) Backup Exec
4 20 (1.86%) Microsoft Intune
4 20 (1.86%) WSUS
5 13 (1.21%) FortiGate
6 11 (1.02%) SCVMM
7 10 (0.93%) Microsoft Data Protection Manager
7 10 (0.93%) vCenter Server
8 9 (0.84%) Kubernetes
8 9 (0.84%) Nagios
9 8 (0.74%) Microsoft Clustering
10 6 (0.56%) Cacti
10 6 (0.56%) Docker Swarm
10 6 (0.56%) NetBackup
10 6 (0.56%) Norton AntiVirus
10 6 (0.56%) Symantec Endpoint Protection
10 6 (0.56%) XenMobile
11 5 (0.47%) AirWatch
11 5 (0.47%) vRealize
Vendors
1 525 (48.84%) Microsoft
2 510 (47.44%) VMware
3 257 (23.91%) Cisco
4 202 (18.79%) Citrix
5 77 (7.16%) Veeam
6 53 (4.93%) HP
7 44 (4.09%) EMC
7 44 (4.09%) NetApp
8 36 (3.35%) Fortinet
9 28 (2.60%) Dell
9 28 (2.60%) Meraki
9 28 (2.60%) Palo Alto
10 27 (2.51%) SAP
11 23 (2.14%) CheckPoint
12 21 (1.95%) F5
13 19 (1.77%) Apple
14 17 (1.58%) Ivanti
15 15 (1.40%) Juniper
15 15 (1.40%) SolarWinds
15 15 (1.40%) Symantec