Second Line Support
UK
The median Second Line Support daily rate in the UK is £200 according to job vacancies posted during the 6 months to 4 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 4 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 367 | 358 | 340 |
| Rank change year-on-year | -9 | -18 | +143 |
| Contract jobs requiring a 2nd Line Support | 226 | 403 | 683 |
| As % of all contract jobs advertised in the UK | 0.52% | 0.68% | 0.77% |
| As % of the Job Titles category | 0.56% | 0.72% | 0.81% |
| Number of daily rates quoted | 170 | 274 | 465 |
| 10th Percentile | £149 | £163 | £131 |
| 25th Percentile | £175 | £181 | £158 |
| Median daily rate (50th Percentile) | £200 | £210 | £190 |
| Median % change year-on-year | -4.76% | +10.53% | +10.14% |
| 75th Percentile | £238 | £272 | £238 |
| 90th Percentile | £300 | £330 | £288 |
| UK excluding London median daily rate | £200 | £203 | £180 |
| % change year-on-year | -1.32% | +12.60% | +12.50% |
| Number of hourly rates quoted | 20 | 27 | 99 |
| 10th Percentile | £14.27 | £17.00 | £15.00 |
| 25th Percentile | £17.25 | £17.50 | £16.18 |
| Median hourly rate | £17.72 | £20.00 | £20.00 |
| Median % change year-on-year | -11.40% | - | +15.94% |
| 75th Percentile | £20.37 | £25.36 | £23.75 |
| 90th Percentile | £23.76 | £29.74 | £23.91 |
| UK excluding London median hourly rate | £17.61 | £20.00 | £18.00 |
| % change year-on-year | -11.95% | +11.11% | +11.63% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,021 | 55,966 | 84,699 |
| % of contract IT jobs with a recognized job title | 92.75% | 94.62% | 95.45% |
| Number of daily rates quoted | 26,056 | 39,104 | 59,482 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,666 | 1,571 | 2,084 |
| 10th Percentile | £12.86 | £14.30 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.63 |
| Median hourly rate | £36.50 | £45.00 | £23.81 |
| Median % change year-on-year | -18.89% | +89.04% | +5.80% |
| 75th Percentile | £61.29 | £65.75 | £49.19 |
| 90th Percentile | £72.50 | £76.00 | £63.71 |
| UK excluding London median hourly rate | £40.00 | £42.26 | £19.52 |
| % change year-on-year | -5.35% | +116.50% | +2.74% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 2nd Line Support.
2nd Line Support
Daily Rate Histogram
Daily rate distribution for jobs citing 2nd Line Support over the 6 months to 4 May 2024.
2nd Line Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 2nd Line Support.
2nd Line Support
Top 17 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -12 | 213 | £200 | -4.76% | 138 |
| UK excluding London | -18 | 158 | £200 | -1.32% | 119 |
| London | +40 | 67 | £200 | -11.11% | 26 |
| Midlands | +52 | 57 | £200 | -20.00% | 25 |
| West Midlands | +53 | 42 | £200 | +14.29% | 16 |
| North of England | +15 | 31 | £190 | -5.00% | 17 |
| South East | -46 | 27 | £194 | -7.74% | 34 |
| Work from Home | +61 | 22 | £240 | +17.07% | 42 |
| South West | +6 | 22 | £190 | -7.32% | 19 |
| East Midlands | +20 | 15 | £210 | -32.69% | 9 |
| North West | +11 | 15 | £189 | -5.63% | 12 |
| Yorkshire | +20 | 14 | £190 | -2.56% | 5 |
| Scotland | +29 | 9 | £195 | +7.59% | 4 |
| East of England | -6 | 9 | £213 | +16.44% | 18 |
| North East | +17 | 2 | £195 | +17.29% | |
| Northern Ireland | +7 | 2 | £145 | - | |
| Wales | +8 | 1 | £135 | -32.50% | 5 |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 4 May 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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