Customer Requirements Contract Job Trends

Customer Requirements
UK

The table below provides summary statistics and contractor rates for jobs requiring Customer Requirements skills. It covers contract job vacancies from the 6 months leading up to 1 October 2025, with comparisons to the same periods in the previous two years.

6 months to
1 Oct 2025
Same period 2024 Same period 2023
Rank 396 253 257
Rank change year-on-year -143 +4 +109
Contract jobs citing Customer Requirements 163 360 475
As % of all contract jobs in the UK 0.49% 0.95% 0.97%
As % of the Processes & Methodologies category 0.54% 1.11% 1.10%
Number of daily rates quoted 92 184 263
10th Percentile £283 £213 £205
25th Percentile £435 £373 £370
Median daily rate (50th Percentile) £523 £500 £475
Median % change year-on-year +4.50% +5.26% -14.61%
75th Percentile £600 £630 £600
90th Percentile £675 £672 £650
UK excluding London median daily rate £523 £484 £450
% change year-on-year +7.95% +7.56% -16.28%
Number of hourly rates quoted 21 42 92
10th Percentile - £13.44 £17.72
25th Percentile £6.00 £18.76 £54.42
Median hourly rate £18.23 £24.18 £65.00
Median % change year-on-year -24.63% -62.80% +14.04%
75th Percentile £48.75 £64.69 £66.88
90th Percentile £65.00 £78.75 £77.38
UK excluding London median hourly rate £18.23 £29.59 £65.00
% change year-on-year -38.41% -54.48% +17.22%

All Process and Methodology Skills
UK

Customer Requirements falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 29,969 32,480 43,341
As % of all contract IT jobs advertised in the UK 90.65% 85.86% 88.94%
Number of daily rates quoted 18,621 19,629 29,448
10th Percentile £300 £308 £313
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £500 £525 £540
Median % change year-on-year -4.76% -2.78% -1.82%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - -
Number of hourly rates quoted 1,858 1,349 1,562
10th Percentile £14.32 £15.00 £14.25
25th Percentile £17.30 £20.12 £18.50
Median hourly rate £25.15 £42.50 £42.50
Median % change year-on-year -40.82% - +43.00%
75th Percentile £43.75 £65.00 £65.00
90th Percentile £65.00 £74.44 £77.50
UK excluding London median hourly rate £22.32 £43.00 £42.50
% change year-on-year -48.10% +1.18% +70.00%

Customer Requirements
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing Customer Requirements relative to all contract IT jobs advertised.

Customer Requirements job vacancy trend in the UK

Customer Requirements
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing Customer Requirements.

Contractor daily rate distribution trend for jobs in the UK citing Customer Requirements

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 1 October 2025.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing Customer Requirements.

Contractor hourly rate distribution trend for jobs in the UK citing Customer Requirements

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 1 October 2025.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 14 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 1 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -117 146 £525 - 241
UK excluding London -102 114 £523 +7.95% 212
London -11 37 £538 -2.27% 58
East of England +14 36 £528 +40.80% 24
Work from Home -32 35 £478 +3.80% 179
South East -23 31 £600 +17.07% 59
South West -1 25 £490 -20.97% 30
West Midlands -36 9 £400 -38.91% 21
Midlands -40 9 £400 -37.25% 31
North of England -67 7 £450 +87.50% 56
Scotland -11 6 £330 -30.58% 12
Yorkshire -31 4 £350 +55.56% 15
North West -38 3 £456 -13.14% 36
Northern Ireland -22 1 - - 3

Customer Requirements
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (3.07%) Apache Spark
1 5 (3.07%) SharePoint
2 3 (1.84%) WebLogic
2 3 (1.84%) WebSphere
3 1 (0.61%) Apache
3 1 (0.61%) ArcGIS
3 1 (0.61%) Confluence
3 1 (0.61%) SAS
Applications
1 13 (7.98%) Microsoft Excel
2 5 (3.07%) Simulink
3 4 (2.45%) Microsoft PowerPoint
4 3 (1.84%) Microsoft Office
5 2 (1.23%) MS Visio
5 2 (1.23%) Windchill
6 1 (0.61%) Chatbot
Business Applications
1 2 (1.23%) SAP SCM
Cloud Services
1 20 (12.27%) Azure
2 11 (6.75%) AWS
3 9 (5.52%) Entra ID
4 8 (4.91%) SaaS
5 6 (3.68%) npm
5 6 (3.68%) Yarn
6 5 (3.07%) GCP
6 5 (3.07%) OpenShift
7 4 (2.45%) PaaS
8 2 (1.23%) IaaS
8 2 (1.23%) Microsoft 365
9 1 (0.61%) Amazon S3
9 1 (0.61%) Azure Key Vault
9 1 (0.61%) Cloud Computing
9 1 (0.61%) Cohesity
9 1 (0.61%) Figma
9 1 (0.61%) GitHub
9 1 (0.61%) Mimecast
9 1 (0.61%) Power Platform
9 1 (0.61%) Rubrik
Communications & Networking
1 8 (4.91%) Fibre Channel
1 8 (4.91%) iSCSI
2 7 (4.29%) LAN
3 6 (3.68%) Cisco IOS
3 6 (3.68%) Firewall
4 5 (3.07%) Ethernet
5 4 (2.45%) VoIP
5 4 (2.45%) VPN
6 3 (1.84%) BGP
6 3 (1.84%) Cisco Firepower
6 3 (1.84%) Cisco ISE
6 3 (1.84%) DHCP
6 3 (1.84%) DNS
6 3 (1.84%) Junos
6 3 (1.84%) MPLS
6 3 (1.84%) PBX
6 3 (1.84%) SMTP
6 3 (1.84%) WAN
6 3 (1.84%) Wireless
7 2 (1.23%) SD-WAN
Database & Business Intelligence
1 5 (3.07%) Hadoop
2 4 (2.45%) Data Lake
2 4 (2.45%) Data Warehouse
3 3 (1.84%) Apache Hive
3 3 (1.84%) Spark SQL
4 2 (1.23%) Big Data
4 2 (1.23%) Elasticsearch
4 2 (1.23%) Geospatial Data
4 2 (1.23%) MongoDB
4 2 (1.23%) NoSQL
4 2 (1.23%) SQL Server
5 1 (0.61%) DB2
5 1 (0.61%) GIS
5 1 (0.61%) Oracle Reports
5 1 (0.61%) Power BI
5 1 (0.61%) Relational Database
5 1 (0.61%) Tableau
Development Applications
1 7 (4.29%) Git
2 6 (3.68%) webpack
3 4 (2.45%) JIRA
4 2 (1.23%) Cypress.io
4 2 (1.23%) GitLab
4 2 (1.23%) Jenkins
5 1 (0.61%) MSI
General
1 65 (39.88%) Social Skills
2 35 (21.47%) Analytical Skills
3 23 (14.11%) Finance
4 16 (9.82%) Public Sector
5 11 (6.75%) Telecoms
6 8 (4.91%) Electronics
6 8 (4.91%) Manufacturing
7 7 (4.29%) Banking
7 7 (4.29%) Influencing Skills
7 7 (4.29%) Investment Banking
8 4 (2.45%) Games
9 3 (1.84%) Law
9 3 (1.84%) Military
9 3 (1.84%) Presentation Skills
10 2 (1.23%) Marketing
10 2 (1.23%) Organisational Skills
11 1 (0.61%) Aerospace
11 1 (0.61%) Automotive
11 1 (0.61%) Billing
11 1 (0.61%) French Language
Job Titles
1 32 (19.63%) Developer
2 21 (12.88%) Consultant
3 20 (12.27%) Analyst
4 19 (11.66%) ServiceNow Developer
5 18 (11.04%) Architect
6 16 (9.82%) Senior
7 10 (6.13%) Infrastructure Architect
7 10 (6.13%) Pricing Analyst
8 9 (5.52%) Senior Developer
9 7 (4.29%) ServiceNow Consultant
10 6 (3.68%) Data Analyst
10 6 (3.68%) UI Developer
11 5 (3.07%) HR Analyst
11 5 (3.07%) HR Data Analyst
11 5 (3.07%) Senior UI Developer
11 5 (3.07%) VMware Architect
12 4 (2.45%) Designer
12 4 (2.45%) Network Architect
12 4 (2.45%) Security Engineer
12 4 (2.45%) Senior Analyst
Libraries, Frameworks & Software Standards
1 11 (6.75%) CSS
2 8 (4.91%) HTML
3 7 (4.29%) React
4 6 (3.68%) .NET
5 3 (1.84%) Middleware
5 3 (1.84%) Node.js
5 3 (1.84%) PySpark
5 3 (1.84%) REST
6 2 (1.23%) .NET Core
6 2 (1.23%) Elastic Stack
6 2 (1.23%) Flash
6 2 (1.23%) JSON
6 2 (1.23%) Kafka
6 2 (1.23%) NETCONF
6 2 (1.23%) RESTCONF
6 2 (1.23%) SOAP
6 2 (1.23%) XML
6 2 (1.23%) YAML
6 2 (1.23%) YANG
7 1 (0.61%) OpenAPI
Miscellaneous
1 12 (7.36%) Management Information System
2 11 (6.75%) Onboarding
3 10 (6.13%) AS400
4 9 (5.52%) Product Ownership
5 6 (3.68%) Derivative
5 6 (3.68%) FPGA
6 5 (3.07%) Foreign Exchange (FX)
6 5 (3.07%) PCIe
6 5 (3.07%) Self-Motivation
6 5 (3.07%) Verilog
7 4 (2.45%) Algorithms
7 4 (2.45%) CMDB
7 4 (2.45%) Data Centre
7 4 (2.45%) Virtual Team
8 3 (1.84%) Analytical Mindset
8 3 (1.84%) Blackberry
8 3 (1.84%) Cloud Native
8 3 (1.84%) Distributed Computing
8 3 (1.84%) Video Conferencing
9 2 (1.23%) Data Protection Act
Operating Systems
1 24 (14.72%) Windows
2 13 (7.98%) Windows Server
3 9 (5.52%) Linux
3 9 (5.52%) Windows Server 2019
4 5 (3.07%) Unix
5 4 (2.45%) Red Hat Enterprise Linux
6 3 (1.84%) CentOS
7 2 (1.23%) Windows Server 2016
8 1 (0.61%) Data ONTAP
Processes & Methodologies
1 47 (28.83%) Problem-Solving
2 37 (22.70%) Agile
3 25 (15.34%) Continuous Improvement
4 23 (14.11%) Knowledge Transfer
5 20 (12.27%) Mentoring
6 19 (11.66%) Project Delivery
7 17 (10.43%) Decision-Making
7 17 (10.43%) Product Strategy
7 17 (10.43%) User Acceptance Testing
8 15 (9.20%) Computer Science
8 15 (9.20%) ITSM
8 15 (9.20%) Stakeholder Management
9 14 (8.59%) Roadmaps
9 14 (8.59%) Time Management
10 13 (7.98%) ITIL
10 13 (7.98%) Service Management
10 13 (7.98%) Technical Leadership
11 11 (6.75%) ERP
11 11 (6.75%) Migration
12 10 (6.13%) Process Improvement
Programming Languages
1 17 (10.43%) Python
2 15 (9.20%) SQL
3 14 (8.59%) Java
3 14 (8.59%) JavaScript
4 11 (6.75%) PowerShell
5 6 (3.68%) TypeScript
6 5 (3.07%) MATLAB
7 4 (2.45%) C#
7 4 (2.45%) SystemVerilog
7 4 (2.45%) Tcl
8 3 (1.84%) C
8 3 (1.84%) C++
8 3 (1.84%) Perl
8 3 (1.84%) PHP
8 3 (1.84%) VB
9 2 (1.23%) Bash
10 1 (0.61%) Go
10 1 (0.61%) Jython
10 1 (0.61%) VBScript
Qualifications
1 66 (40.49%) Security Cleared
2 49 (30.06%) SC Cleared
3 26 (15.95%) Degree
4 17 (10.43%) DV Cleared
5 7 (4.29%) Cisco Certification
5 7 (4.29%) HNC
5 7 (4.29%) MCSE
5 7 (4.29%) Microsoft Certification
6 5 (3.07%) CCNP
6 5 (3.07%) Computer Science Degree
6 5 (3.07%) HND
7 4 (2.45%) VMware Certified Professional (VCP)
8 3 (1.84%) CCNA
9 2 (1.23%) Azure Certification
9 2 (1.23%) ISTQB
9 2 (1.23%) PhD
10 1 (0.61%) AWS Certified Solutions Architect
10 1 (0.61%) CompTIA CySA+
10 1 (0.61%) CSPO
10 1 (0.61%) JNCIP
Quality Assurance & Compliance
1 17 (10.43%) QA
2 7 (4.29%) SLA
3 6 (3.68%) DO-254
4 4 (2.45%) PMO
5 2 (1.23%) ISO/IEC 20000
5 2 (1.23%) ISO/IEC 27001
6 1 (0.61%) Accessibility
6 1 (0.61%) COBIT
6 1 (0.61%) Data Quality
6 1 (0.61%) Def Stans
6 1 (0.61%) GxP
6 1 (0.61%) ISO 9001
6 1 (0.61%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.61%) NIST
6 1 (0.61%) PCI DSS
6 1 (0.61%) Software Quality Assurance
System Software
1 8 (4.91%) NFS
1 8 (4.91%) VMware Infrastructure
2 7 (4.29%) VMware ESXi
2 7 (4.29%) vSphere
3 5 (3.07%) Docker
4 4 (2.45%) Active Directory
4 4 (2.45%) Firmware
5 2 (1.23%) VMware NSX
6 1 (0.61%) GPFS
6 1 (0.61%) Microsoft App-V
Systems Management
1 10 (6.13%) Kubernetes
2 8 (4.91%) Jamf Pro
3 5 (3.07%) Terraform
4 4 (2.45%) Ansible
5 3 (1.84%) FortiGate
6 2 (1.23%) NetBackup
7 1 (0.61%) Argo
7 1 (0.61%) Computer Emergency Response Teams
7 1 (0.61%) Oracle RMAN
7 1 (0.61%) Prometheus
7 1 (0.61%) Single Sign-On
7 1 (0.61%) Veritas Storage Foundation
Vendors
1 29 (17.79%) ServiceNow
2 28 (17.18%) Microsoft
3 13 (7.98%) Cisco
4 12 (7.36%) VMware
5 10 (6.13%) Salesforce
6 9 (5.52%) F5
7 8 (4.91%) Apple
7 8 (4.91%) NetApp
7 8 (4.91%) Samsung
7 8 (4.91%) SOTI
7 8 (4.91%) Splunk
8 7 (4.29%) Juniper
8 7 (4.29%) Veeam
9 6 (3.68%) Atlassian
10 5 (3.07%) Computacenter
10 5 (3.07%) Palo Alto
11 4 (2.45%) Actel
11 4 (2.45%) Altera
11 4 (2.45%) Intel
11 4 (2.45%) Xilinx