Customer Requirements Contracts

Customer Requirements
UK

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 208 201 356
Rank change year-on-year -7 +155 -35
Contract jobs citing Customer Requirements 491 811 650
As % of all contract jobs advertised in the UK 1.14% 1.37% 0.73%
As % of the Processes & Methodologies category 1.32% 1.53% 0.81%
Number of daily rates quoted 208 350 374
10th Percentile £194 £262 £241
25th Percentile £372 £411 £382
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +5.56%
75th Percentile £588 £597 £629
90th Percentile £688 £650 £738
UK excluding London median daily rate £510 £500 £450
% change year-on-year +2.00% +11.11% +5.88%
Number of hourly rates quoted 104 253 57
10th Percentile £17.22 - £12.23
25th Percentile £25.50 £9.80 £18.50
Median hourly rate £46.42 £10.63 £47.50
Median % change year-on-year +336.64% -77.62% +5.56%
75th Percentile £65.00 £13.16 £60.00
90th Percentile - £63.18 £66.72
UK excluding London median hourly rate £55.00 £9.80 £47.50
% change year-on-year +461.22% -79.37% +5.56%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,262 53,150 80,380
As % of all contract IT jobs advertised in the UK 86.35% 89.86% 90.59%
Number of daily rates quoted 24,013 36,862 56,431
10th Percentile £300 £325 £341
25th Percentile £413 £438 £425
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +8.72%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +8.57%
Number of hourly rates quoted 2,440 1,756 1,916
10th Percentile £12.75 £11.00 £12.50
25th Percentile £16.00 £16.25 £15.50
Median hourly rate £35.95 £36.00 £25.00
Median % change year-on-year -0.14% +44.00% +2.04%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £64.88
UK excluding London median hourly rate £37.50 £35.00 £20.00
% change year-on-year +7.14% +75.00% -6.98%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 4 May 2024.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 4 May 2024.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +2 432 £500 - 555
UK excluding London -13 335 £510 +2.00% 502
Work from Home +38 137 £488 -2.50% 232
South East +35 136 £475 +10.14% 125
London +63 104 £500 -2.44% 90
East of England +11 56 £600 +50.00% 49
South West -36 45 £590 -1.67% 67
Midlands +17 41 £450 -3.23% 119
North of England -27 38 £475 -5.00% 97
North West +8 21 £389 -35.25% 59
West Midlands +2 21 £750 +61.29% 80
East Midlands +34 20 £173 -51.75% 39
Scotland +21 19 £317 -39.62% 37
Yorkshire -25 16 £475 - 26
North East +15 1 £150 -70.00% 12

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.22%) SAS
2 5 (1.02%) Microsoft Exchange
3 4 (0.81%) Adobe Experience Manager
4 3 (0.61%) Apache
4 3 (0.61%) IIS
4 3 (0.61%) SharePoint
4 3 (0.61%) WebLogic
4 3 (0.61%) WebSphere
5 2 (0.41%) CMS
6 1 (0.20%) Apache Spark
6 1 (0.20%) MTS
Applications
1 58 (11.81%) Microsoft Office
2 27 (5.50%) Microsoft Excel
3 21 (4.28%) Microsoft PowerPoint
4 9 (1.83%) Windchill
5 5 (1.02%) MS Visio
5 5 (1.02%) Simulink
6 2 (0.41%) FileZilla
6 2 (0.41%) Microsoft Project
7 1 (0.20%) AutoCAD
7 1 (0.20%) Revit
Business Applications
1 7 (1.43%) Dynamics CRM
2 4 (0.81%) Oracle EBS
2 4 (0.81%) Sparx Enterprise Architect
2 4 (0.81%) Workfront
3 3 (0.61%) SAP HCM
4 2 (0.41%) Distributed Ledger
4 2 (0.41%) SAP ERP
4 2 (0.41%) SAP S/4HANA
5 1 (0.20%) Aareon QL
5 1 (0.20%) Dynamics AX
5 1 (0.20%) MIS ActiveH
5 1 (0.20%) NEC Housing
5 1 (0.20%) NetSuite
5 1 (0.20%) OPENHousing
Cloud Services
1 38 (7.74%) Azure
2 24 (4.89%) SaaS
3 21 (4.28%) AWS
4 19 (3.87%) PaaS
5 16 (3.26%) Power Platform
6 15 (3.05%) IaaS
7 13 (2.65%) Google Workspace
8 11 (2.24%) Azure DevOps
9 9 (1.83%) Microsoft 365
10 8 (1.63%) Dynamics 365
11 6 (1.22%) Entra ID
11 6 (1.22%) OneDrive
11 6 (1.22%) OpenShift
12 5 (1.02%) AWS Lambda
12 5 (1.02%) Power Automate
12 5 (1.02%) Serverless
13 4 (0.81%) Adobe Creative Cloud
13 4 (0.81%) OCI
13 4 (0.81%) Oracle Service Cloud
14 3 (0.61%) Yarn
Communications & Networking
1 44 (8.96%) Firewall
1 44 (8.96%) WAN
2 38 (7.74%) LAN
3 36 (7.33%) Modbus
3 36 (7.33%) RS-422
3 36 (7.33%) RS-485
4 30 (6.11%) MPLS
5 29 (5.91%) Cisco Firepower
6 25 (5.09%) BGP
6 25 (5.09%) SSL
7 22 (4.48%) VPN
8 14 (2.85%) VoIP
9 11 (2.24%) DNS
10 10 (2.04%) DHCP
10 10 (2.04%) SD-WAN
11 9 (1.83%) PBX
11 9 (1.83%) SDH
12 8 (1.63%) SAN
13 7 (1.43%) WLAN
14 6 (1.22%) Internet
Database & Business Intelligence
1 12 (2.44%) Power BI
2 7 (1.43%) DB2
3 6 (1.22%) Oracle Reports
4 5 (1.02%) Amazon RDS
5 3 (0.61%) Data Warehouse
5 3 (0.61%) Metadata
6 2 (0.41%) Amazon Athena
6 2 (0.41%) Big Data
6 2 (0.41%) Pentaho
6 2 (0.41%) Relational Database
6 2 (0.41%) SAP HANA
6 2 (0.41%) SAS Data Integration Studio
6 2 (0.41%) SQL Server Integration Services
7 1 (0.20%) NonStop SQL
7 1 (0.20%) PostgreSQL
7 1 (0.20%) SQL Server
Development Applications
1 22 (4.48%) Rational DOORS
2 16 (3.26%) Git
3 10 (2.04%) JIRA
4 7 (1.43%) NUnit
4 7 (1.43%) Postman
4 7 (1.43%) Visual Studio
5 4 (0.81%) Cypress.io
6 3 (0.61%) Jenkins
6 3 (0.61%) webpack
7 2 (0.41%) Bitbucket
7 2 (0.41%) HP UFT
7 2 (0.41%) LoadRunner
8 1 (0.20%) Cucumber
8 1 (0.20%) ERwin
8 1 (0.20%) JUnit
8 1 (0.20%) LabVIEW
8 1 (0.20%) Maven
8 1 (0.20%) MSI
8 1 (0.20%) PowerDesigner
8 1 (0.20%) Selenium
General
1 142 (28.92%) Social Skills
2 81 (16.50%) Finance
3 47 (9.57%) Electronics
4 46 (9.37%) Analytical Skills
5 42 (8.55%) Presentation Skills
6 36 (7.33%) Telecoms
7 34 (6.92%) Public Sector
8 28 (5.70%) Marketing
9 25 (5.09%) Organisational Skills
10 18 (3.67%) Banking
11 17 (3.46%) Legal
12 11 (2.24%) Manufacturing
13 9 (1.83%) Aerospace
14 8 (1.63%) Investment Banking
15 7 (1.43%) Aeronautics
15 7 (1.43%) Documentation Skills
16 6 (1.22%) Influencing Skills
17 5 (1.02%) Inclusion and Diversity
18 4 (0.81%) Military
18 4 (0.81%) Publishing
Job Titles
1 158 (32.18%) Architect
2 54 (11.00%) Network Architect
3 41 (8.35%) ServiceNow Architect
4 39 (7.94%) Software Engineer
5 35 (7.13%) Senior
6 33 (6.72%) Solutions Architect
7 32 (6.52%) Network Engineer
8 30 (6.11%) Systems Engineer
9 27 (5.50%) Analyst
9 27 (5.50%) C++ Software Engineer
10 26 (5.30%) Consultant
11 22 (4.48%) Developer
11 22 (4.48%) Lead
12 21 (4.28%) Hardware Engineer
13 19 (3.87%) Support Engineer
14 15 (3.05%) Windows Engineer
15 13 (2.65%) Administrator
15 13 (2.65%) Cisco Engineer
15 13 (2.65%) Desktop Support
15 13 (2.65%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 18 (3.67%) .NET
2 12 (2.44%) Web Services
3 10 (2.04%) AngularJS
4 9 (1.83%) LDAP
5 7 (1.43%) .NET Framework
5 7 (1.43%) Entity Framework
5 7 (1.43%) Microsoft Enterprise Library
5 7 (1.43%) WCF
6 6 (1.22%) CSS
6 6 (1.22%) GraphQL
6 6 (1.22%) Playwright
6 6 (1.22%) XML
7 5 (1.02%) React
8 4 (0.81%) Flash
8 4 (0.81%) POSIX
9 3 (0.61%) EDI
9 3 (0.61%) EJB
9 3 (0.61%) J2EE
9 3 (0.61%) JSP
9 3 (0.61%) Servlets
Miscellaneous
1 48 (9.78%) Self-Motivation
2 17 (3.46%) Driving Licence
3 15 (3.05%) Management Information System
3 15 (3.05%) Virtual Team
4 13 (2.65%) Data Protection Act
5 11 (2.24%) Data Centre
6 8 (1.63%) CMDB
6 8 (1.63%) PKI
7 7 (1.43%) Algorithms
8 5 (1.02%) Clustering
9 4 (0.81%) Client/Server
9 4 (0.81%) NVMe
9 4 (0.81%) Product Ownership
10 3 (0.61%) Blackberry
10 3 (0.61%) Derivative
10 3 (0.61%) EMC VNX
10 3 (0.61%) Foreign Exchange (FX)
10 3 (0.61%) Replication
10 3 (0.61%) Video Conferencing
11 2 (0.41%) Market Risk
Operating Systems
1 75 (15.27%) Windows
2 30 (6.11%) Windows 7
3 24 (4.89%) Windows 10
4 17 (3.46%) Linux
5 15 (3.05%) Unix
6 13 (2.65%) Windows Server
7 4 (0.81%) Apple iOS
7 4 (0.81%) Data ONTAP
7 4 (0.81%) Mac OS
7 4 (0.81%) Red Hat Enterprise Linux
7 4 (0.81%) Windows Vista
8 3 (0.61%) AIX
8 3 (0.61%) Android
8 3 (0.61%) Solaris
8 3 (0.61%) Windows Server 2003
8 3 (0.61%) Windows Server 2019
9 1 (0.20%) Windows Server 2016
Processes & Methodologies
1 110 (22.40%) ITIL
2 100 (20.37%) Agile
3 86 (17.52%) DevOps
4 59 (12.02%) Problem-Solving
4 59 (12.02%) Software Testing
5 58 (11.81%) ITSM
6 56 (11.41%) Continuous Improvement
7 52 (10.59%) Network Design
8 51 (10.39%) Customer Service
9 46 (9.37%) Software Engineering
9 46 (9.37%) Technical Leadership
10 44 (8.96%) TDD
11 43 (8.76%) Unit Testing
12 38 (7.74%) Continuous Integration
13 36 (7.33%) Pair Programming
14 34 (6.92%) Roadmaps
15 29 (5.91%) Network Management
16 27 (5.50%) Service Delivery
16 27 (5.50%) Systems Engineering
17 26 (5.30%) Collaborative Working
Programming Languages
1 43 (8.76%) C#
2 39 (7.94%) C++
3 36 (7.33%) C
4 21 (4.28%) SQL
5 17 (3.46%) Python
6 16 (3.26%) Java
7 13 (2.65%) JavaScript
8 11 (2.24%) TypeScript
9 6 (1.22%) MATLAB
9 6 (1.22%) Perl
9 6 (1.22%) PowerShell
10 2 (0.41%) R
11 1 (0.20%) ABAP
11 1 (0.20%) Jython
11 1 (0.20%) VB
11 1 (0.20%) VBScript
Qualifications
1 181 (36.86%) Security Cleared
2 83 (16.90%) SC Cleared
3 66 (13.44%) Degree
4 58 (11.81%) DV Cleared
5 20 (4.07%) PMI Certification
6 18 (3.67%) Cisco Certification
6 18 (3.67%) PMP
7 14 (2.85%) APMP
8 11 (2.24%) Master's Degree
9 9 (1.83%) CCNP
10 8 (1.63%) HND
10 8 (1.63%) ITIL Certification
11 7 (1.43%) TOGAF Certification
12 6 (1.22%) BPSS Clearance
12 6 (1.22%) CCIE
12 6 (1.22%) CCIE Data Center
13 4 (0.81%) AWS Certification
13 4 (0.81%) AWS Certified Solutions Architect
13 4 (0.81%) CISSP
13 4 (0.81%) JNCIA
Quality Assurance & Compliance
1 49 (9.98%) SLA
2 11 (2.24%) PCI DSS
3 8 (1.63%) QA
4 7 (1.43%) Accessibility
4 7 (1.43%) Data Quality
5 6 (1.22%) GDPR
6 5 (1.02%) GRC
6 5 (1.02%) NCSC
7 3 (0.61%) ISO 9001
8 2 (0.41%) Automotive SPICE
8 2 (0.41%) AUTOSAR
8 2 (0.41%) California Consumer Privacy Act
9 1 (0.20%) Disclosure Scotland
9 1 (0.20%) ISO/IEC 27001
9 1 (0.20%) NIST
System Software
1 18 (3.67%) Firmware
2 15 (3.05%) Active Directory
2 15 (3.05%) VMware Infrastructure
3 11 (2.24%) Docker
4 6 (1.22%) Microsoft App-V
5 5 (1.02%) BitLocker
5 5 (1.02%) Hyper-V
5 5 (1.02%) Terminal Services
5 5 (1.02%) VMware ESXi
6 4 (0.81%) GPFS
6 4 (0.81%) NFS
7 3 (0.61%) SRDF
8 2 (0.41%) Virtual Machines
Systems Management
1 24 (4.89%) Endace
2 21 (4.28%) SCCM
3 8 (1.63%) Control-M
4 6 (1.22%) Kubernetes
5 5 (1.02%) vCenter Server
5 5 (1.02%) vMotion
5 5 (1.02%) WhatsUp Gold
6 4 (0.81%) Microsoft Intune
6 4 (0.81%) Systems Management Server (SMS)
6 4 (0.81%) Terraform
6 4 (0.81%) Veritas Storage Foundation
7 3 (0.61%) EMC TimeFinder
8 2 (0.41%) Ansible
8 2 (0.41%) Avamar
8 2 (0.41%) Grafana
8 2 (0.41%) NetBackup
8 2 (0.41%) Prometheus
9 1 (0.20%) Dell DRAC
9 1 (0.20%) FortiGate
9 1 (0.20%) QRadar
Vendors
1 93 (18.94%) Microsoft
2 76 (15.48%) Cisco
3 56 (11.41%) ServiceNow
4 36 (7.33%) Juniper
5 29 (5.91%) Fortinet
6 25 (5.09%) Oracle
7 24 (4.89%) F5
8 21 (4.28%) HP
8 21 (4.28%) VMware
9 20 (4.07%) Google
10 15 (3.05%) SAP
11 14 (2.85%) IBM
12 13 (2.65%) Salesforce
13 12 (2.44%) Nokia
14 10 (2.04%) Infoblox
14 10 (2.04%) Palo Alto
15 8 (1.63%) Dell
15 8 (1.63%) EMC
16 7 (1.43%) Brocade
16 7 (1.43%) Informatica