Period
to 11 April 2021

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 11 April 2021 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
11 Apr 2021
Same period 2020 Same period 2019
Rank 295 268 223
Rank change year-on-year -27 -45 +47
Permanent jobs citing Customer Requirements 868 1,354 2,319
As % of all permanent jobs advertised in the UK 1.05% 1.19% 1.56%
As % of the Processes & Methodologies category 1.13% 1.29% 1.69%
Number of salaries quoted 589 1,010 1,768
10th Percentile £32,500 £31,250 £30,250
25th Percentile £43,750 £41,250 £39,250
Median annual salary (50th Percentile) £57,500 £55,000 £52,500
Median % change year-on-year +4.55% +4.76% +5.00%
75th Percentile £73,750 £73,750 £72,625
90th Percentile £80,900 £85,000 £77,500
UK excluding London median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% +7.95%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 76,569 104,649 137,390
As % of all permanent IT jobs advertised in the UK 92.45% 92.14% 92.31%
Number of salaries quoted 59,055 84,002 109,346
10th Percentile £32,500 £31,250 £30,000
25th Percentile £41,250 £40,000 £37,500
Median annual salary (50th Percentile) £55,000 £55,000 £52,500
Median % change year-on-year - +4.76% +5.00%
75th Percentile £75,000 £72,500 £70,000
90th Percentile £90,000 £90,000 £85,000
UK excluding London median annual salary £48,500 £47,500 £45,000
% change year-on-year +2.11% +5.56% -

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 11 April 2021.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 11 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 780 £57,500 +4.55% 235
UK excluding London -10 587 £52,500 +5.00% 210
Work from Home -82 205 £60,000 -14.29% 39
South East +30 199 £55,000 - 58
London -38 193 £70,000 - 37
South West -50 104 £40,000 -11.11% 50
East of England +62 100 £60,000 +9.09% 23
Midlands -41 86 £45,000 - 34
North of England +28 85 £48,750 +8.33% 32
West Midlands -4 53 £50,000 +5.26% 20
North West +37 42 £57,500 +25.00% 19
East Midlands -20 36 £42,500 - 14
Yorkshire +8 35 £45,000 - 11
Scotland -17 9 £59,000 +81.54% 9
North East +14 8 £40,000 -13.04% 2
Northern Ireland -1 7 £55,000 +22.22% 2
Wales +30 4 £48,900 +38.72% 3

For the 6 months to 11 April 2021, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 243 (28.00%) Agile Software Development
2 211 (24.31%) Degree
3 210 (24.19%) Presales
4 201 (23.16%) Microsoft
5 182 (20.97%) Azure
6 169 (19.47%) Problem-Solving
7 159 (18.32%) SQL
8 139 (16.01%) Security Cleared
9 136 (15.67%) C#
10 135 (15.55%) Windows
10 135 (15.55%) Project Management
11 121 (13.94%) AWS
12 112 (12.90%) JavaScript
13 106 (12.21%) ITIL
14 105 (12.10%) SC Cleared
15 103 (11.87%) .NET
16 99 (11.41%) DevOps
17 96 (11.06%) Analytical Skills
18 93 (10.71%) Finance
19 86 (9.91%) Marketing
20 83 (9.56%) Telecoms
21 82 (9.45%) Systems Engineering
22 80 (9.22%) Test Automation
23 79 (9.10%) Product Management
23 79 (9.10%) Cisco
24 77 (8.87%) SQL Server
25 75 (8.64%) HTML
25 75 (8.64%) Mentoring
26 74 (8.53%) Active Directory
26 74 (8.53%) VMware

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (4.38%) SharePoint
2 23 (2.65%) IIS
3 14 (1.61%) CMS
4 9 (1.04%) Drupal
4 9 (1.04%) WordPress
5 7 (0.81%) MS Exchange
6 6 (0.69%) Confluence
7 4 (0.46%) Apache Spark
7 4 (0.46%) WebLogic
8 3 (0.35%) Apache
8 3 (0.35%) Exchange Server 2013
8 3 (0.35%) Oracle Application Server
8 3 (0.35%) SAS
8 3 (0.35%) Sitecore CMS
9 2 (0.23%) Exchange Server 2007
9 2 (0.23%) Skype for Business
9 2 (0.23%) Tomcat
9 2 (0.23%) TPMS
10 1 (0.12%) JBoss
10 1 (0.12%) WebSphere Application Server
Applications
1 40 (4.61%) Microsoft Excel
2 31 (3.57%) Microsoft Office
3 25 (2.88%) MS Visio
4 16 (1.84%) Simulink
5 11 (1.27%) Microsoft PowerPoint
6 8 (0.92%) Microsoft Project
7 4 (0.46%) Spreadsheet
8 2 (0.23%) AutoCAD
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) EPLAN
9 1 (0.12%) Figma
9 1 (0.12%) Sketch
9 1 (0.12%) SOLIDWORKS
Business Applications
1 28 (3.23%) Remedy ITSM
2 9 (1.04%) Magento
3 7 (0.81%) Dynamics CRM
3 7 (0.81%) NetSuite
4 6 (0.69%) Oracle Applications
5 5 (0.58%) Sentinel
6 4 (0.46%) Oracle EBS
6 4 (0.46%) Oracle ERP
7 3 (0.35%) C-CURE
7 3 (0.35%) HFM
7 3 (0.35%) Oracle 11i
7 3 (0.35%) Oracle Assets
7 3 (0.35%) Oracle EBS R12
7 3 (0.35%) Oracle General Ledger
7 3 (0.35%) Oracle Payables
7 3 (0.35%) Oracle Subledger Accounting
8 2 (0.23%) SAP CO
8 2 (0.23%) SAP FI
8 2 (0.23%) SAP FI/CO
9 1 (0.12%) SAP MM
Cloud Services
1 182 (20.97%) Azure
2 121 (13.94%) AWS
3 57 (6.57%) Microsoft 365
4 56 (6.45%) SaaS
5 45 (5.18%) Power Platform
6 35 (4.03%) IaaS
7 32 (3.69%) Azure Active Directory
7 32 (3.69%) PaaS
8 28 (3.23%) GCP
9 26 (3.00%) Serverless
10 20 (2.30%) Cloud Computing
11 17 (1.96%) OneDrive
12 14 (1.61%) Amazon EC2
12 14 (1.61%) Amazon S3
12 14 (1.61%) AWS Lambda
13 13 (1.50%) Dynamics 365
14 12 (1.38%) Azure Data Factory
15 10 (1.15%) OpenShift
16 8 (0.92%) Amazon EMR
17 7 (0.81%) AWS Elastic Beanstalk
Communications & Networking
1 45 (5.18%) Firewall
1 45 (5.18%) VPN
2 40 (4.61%) WAN
3 38 (4.38%) LAN
4 27 (3.11%) TCP/IP
5 26 (3.00%) SSL
6 25 (2.88%) BGP
6 25 (2.88%) Network Security
6 25 (2.88%) OSPF
7 24 (2.76%) VLAN
8 22 (2.53%) Wi-Fi
9 20 (2.30%) Cisco ASA
10 18 (2.07%) DNS
11 16 (1.84%) Ethernet
11 16 (1.84%) MPLS
11 16 (1.84%) Unified Communications
12 14 (1.61%) DHCP
12 14 (1.61%) DWDM
12 14 (1.61%) Wireless
12 14 (1.61%) WLAN
Database & Business Intelligence
1 77 (8.87%) SQL Server
2 35 (4.03%) Relational Database
3 33 (3.80%) Data Warehouse
4 32 (3.69%) Power BI
5 18 (2.07%) Big Data
6 16 (1.84%) Tableau
7 13 (1.50%) Amazon DynamoDB
8 12 (1.38%) GIS
8 12 (1.38%) MySQL
9 10 (1.15%) Hadoop
10 9 (1.04%) Data Lake
10 9 (1.04%) SQL Server Integration Services
11 8 (0.92%) NoSQL
11 8 (0.92%) PostgreSQL
12 7 (0.81%) Cosmos DB
12 7 (0.81%) Oracle Database
12 7 (0.81%) Redis
13 6 (0.69%) Amazon RDS
13 6 (0.69%) Amazon Redshift
13 6 (0.69%) Electronic Patient Records
Development Applications
1 39 (4.49%) Visual Studio
2 36 (4.15%) Git (software)
3 27 (3.11%) Rational DOORS
4 22 (2.53%) Jenkins
5 18 (2.07%) JIRA
6 13 (1.50%) Rational Rhapsody
7 11 (1.27%) Selenium
8 10 (1.15%) GoCD
8 10 (1.15%) MSI
8 10 (1.15%) TeamCity
8 10 (1.15%) WiX
9 8 (0.92%) CircleCI
10 6 (0.69%) Vagrant
11 5 (0.58%) Cypress.io
12 4 (0.46%) Oracle Forms
13 3 (0.35%) Atlassian Bamboo
13 3 (0.35%) Grunt
13 3 (0.35%) gulp
13 3 (0.35%) webpack
14 2 (0.23%) Travis CI
General
1 93 (10.71%) Finance
2 86 (9.91%) Marketing
3 83 (9.56%) Telecoms
4 64 (7.37%) Public Sector
5 46 (5.30%) Electronics
6 36 (4.15%) Aerospace
7 24 (2.76%) Banking
8 14 (1.61%) Military
9 13 (1.50%) Law
9 13 (1.50%) Retail
10 11 (1.27%) Manufacturing
11 9 (1.04%) Legal
12 7 (0.81%) Billing
12 7 (0.81%) Games
13 5 (0.58%) Publishing
14 4 (0.46%) Avionics
15 3 (0.35%) Automotive
15 3 (0.35%) General Ledger
15 3 (0.35%) Social Housing
16 2 (0.23%) Pharmaceutical
Job Titles
1 127 (14.63%) Consultant
2 113 (13.02%) Architect
3 88 (10.14%) Developer
4 59 (6.80%) Analyst
5 55 (6.34%) Systems Engineer
6 51 (5.88%) Software Engineer
7 49 (5.65%) Solutions Architect
8 40 (4.61%) Network Engineer
9 36 (4.15%) Senior Developer
10 27 (3.11%) .NET Developer
11 26 (3.00%) Product Owner
11 26 (3.00%) Technical Architect
12 25 (2.88%) Technical Consultant
13 24 (2.76%) DevOps Engineer
14 23 (2.65%) Business Analyst
14 23 (2.65%) Senior Consultant
15 22 (2.53%) Business Intelligence Specialist
15 22 (2.53%) Support Engineer
16 21 (2.42%) Electronics Engineer
16 21 (2.42%) Project Manager
Libraries, Frameworks & Software Standards
1 103 (11.87%) .NET
2 75 (8.64%) HTML
3 65 (7.49%) CSS
4 49 (5.65%) React
5 42 (4.84%) SOAP
6 40 (4.61%) AngularJS
7 39 (4.49%) REST
8 38 (4.38%) .NET Core
8 38 (4.38%) Web Services
9 36 (4.15%) Vue.js
10 32 (3.69%) Node.js
11 30 (3.46%) XML
12 28 (3.23%) jQuery
13 20 (2.30%) LDAP
14 19 (2.19%) Ajax
14 19 (2.19%) ASP.NET
15 17 (1.96%) RESTful
16 15 (1.73%) ASP.NET Web API
17 13 (1.50%) NHibernate
18 12 (1.38%) HTML5
Miscellaneous
1 96 (11.06%) Analytical Skills
2 70 (8.06%) User Experience
3 58 (6.68%) Self-Motivation
4 41 (4.72%) Management Information System
4 41 (4.72%) Public Cloud
5 40 (4.61%) Data Centre
6 38 (4.38%) Virtual Team
7 37 (4.26%) CMDB
8 20 (2.30%) Enterprise Software
9 18 (2.07%) Client/Server
9 18 (2.07%) Private Cloud
10 13 (1.50%) Mobile App
11 12 (1.38%) Data Structures
11 12 (1.38%) Hybrid Cloud
12 10 (1.15%) Web 2.0
13 9 (1.04%) Driving Licence
13 9 (1.04%) IPTV
13 9 (1.04%) Social Media
14 8 (0.92%) Cybercrime
15 6 (0.69%) Linux Command Line
Operating Systems
1 135 (15.55%) Windows
2 56 (6.45%) Windows Server
3 54 (6.22%) Linux
4 21 (2.42%) Windows 10
5 13 (1.50%) Windows Server 2016
5 13 (1.50%) Windows Server 2019
6 12 (1.38%) Apple iOS
7 11 (1.27%) Android
8 9 (1.04%) Unix
9 8 (0.92%) VMS
10 6 (0.69%) Windows Server 2012
11 3 (0.35%) Windows 7
12 2 (0.23%) Windows Server 2003
12 2 (0.23%) Windows XP
13 1 (0.12%) AIX
13 1 (0.12%) Mac OS
13 1 (0.12%) Mac OS X
13 1 (0.12%) Solaris
13 1 (0.12%) Windows 8
Processes & Methodologies
1 243 (28.00%) Agile Software Development
2 210 (24.19%) Presales
3 169 (19.47%) Problem-Solving
4 135 (15.55%) Project Management
5 106 (12.21%) ITIL
6 99 (11.41%) DevOps
7 82 (9.45%) Systems Engineering
8 80 (9.22%) Test Automation
9 79 (9.10%) Product Management
10 75 (8.64%) Mentoring
11 74 (8.53%) Project Delivery
12 72 (8.29%) Software Engineering
13 70 (8.06%) Business Intelligence
14 67 (7.72%) Scrum
14 67 (7.72%) Service Delivery
15 66 (7.60%) Analytics
16 64 (7.37%) Continuous Improvement
17 59 (6.80%) Computer Science
17 59 (6.80%) Requirements Gathering
17 59 (6.80%) Stakeholder Management
Programming Languages
1 159 (18.32%) SQL
2 136 (15.67%) C#
3 112 (12.90%) JavaScript
4 69 (7.95%) Python
5 54 (6.22%) Java
6 45 (5.18%) C
7 38 (4.38%) C++
8 32 (3.69%) MATLAB
9 26 (3.00%) T-SQL
10 21 (2.42%) TypeScript
11 20 (2.30%) PHP
11 20 (2.30%) PowerShell
12 16 (1.84%) Bash Shell
13 12 (1.38%) VB.NET
14 8 (0.92%) Ruby
15 5 (0.58%) PL/SQL
15 5 (0.58%) Shell Script
16 4 (0.46%) Objective-C
16 4 (0.46%) XAML
17 3 (0.35%) Perl
Qualifications
1 211 (24.31%) Degree
2 139 (16.01%) Security Cleared
3 105 (12.10%) SC Cleared
4 63 (7.26%) Cisco Certification
5 47 (5.41%) CCNP
6 44 (5.07%) HNC
7 37 (4.26%) HND
8 36 (4.15%) Microsoft Certification
9 21 (2.42%) CCNA
10 19 (2.19%) MCSE
11 16 (1.84%) DV Cleared
12 15 (1.73%) CCDP
13 13 (1.50%) CCIE
13 13 (1.50%) PhD
14 11 (1.27%) Computer Science Degree
15 9 (1.04%) ISTQB
15 9 (1.04%) ITIL Certification
16 7 (0.81%) Chartered Engineer
16 7 (0.81%) CISSP
16 7 (0.81%) MCP
Quality Assurance & Compliance
1 69 (7.95%) QA
2 49 (5.65%) SLA
3 25 (2.88%) ISO/IEC 27001
4 23 (2.65%) PMO
5 10 (1.15%) HIPAA
5 10 (1.15%) NIST
5 10 (1.15%) Sarbanes-Oxley
6 9 (1.04%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 8 (0.92%) Data Quality
8 6 (0.69%) Def Stans
9 4 (0.46%) ISO 9001
10 3 (0.35%) GDPR
10 3 (0.35%) JSP 440
10 3 (0.35%) NCSC
11 2 (0.23%) HMG Security Policy Framework
12 1 (0.12%) Cyber Essentials
12 1 (0.12%) GRC
12 1 (0.12%) ISO 22301
12 1 (0.12%) ISO/IEC 20000
12 1 (0.12%) PCI DSS
System Software
1 74 (8.53%) Active Directory
2 66 (7.60%) VMware Infrastructure
3 55 (6.34%) Docker
4 40 (4.61%) Hyper-V
5 8 (0.92%) VMware NSX
6 5 (0.58%) BitLocker
6 5 (0.58%) Oracle RAC
7 4 (0.46%) XenApp
8 3 (0.35%) Microsoft App-V
9 2 (0.23%) Cygwin
9 2 (0.23%) Virtual Desktop
9 2 (0.23%) VMware ESXi
9 2 (0.23%) vSphere
9 2 (0.23%) XenDesktop
10 1 (0.12%) GlusterFS
10 1 (0.12%) Virtual Machines
Systems Management
1 39 (4.49%) Kubernetes
2 33 (3.80%) Microsoft Intune
3 30 (3.46%) Terraform
4 23 (2.65%) SCCM
5 19 (2.19%) HP UCMDB
6 15 (1.73%) Ansible
7 14 (1.61%) FortiGate
8 10 (1.15%) FlexNet
8 10 (1.15%) Rancher
8 10 (1.15%) Rundeck
9 8 (0.92%) Puppet
10 7 (0.81%) Opscode Chef
10 7 (0.81%) Single Sign-On
10 7 (0.81%) SmoothWall
11 5 (0.58%) Data Guard
11 5 (0.58%) Failover Clustering
11 5 (0.58%) Microsoft Clustering
11 5 (0.58%) Packer
12 4 (0.46%) Stealthwatch
13 3 (0.35%) Cisco CUCM
Vendors
1 201 (23.16%) Microsoft
2 79 (9.10%) Cisco
3 74 (8.53%) VMware
4 42 (4.84%) ServiceNow
5 38 (4.38%) Oracle
6 35 (4.03%) HP
6 35 (4.03%) Juniper
7 32 (3.69%) Splunk
8 30 (3.46%) BMC
9 28 (3.23%) Google
9 28 (3.23%) Remedy
10 22 (2.53%) Palo Alto
11 17 (1.96%) Citrix
11 17 (1.96%) Meraki
12 15 (1.73%) Nokia
13 13 (1.50%) Avaya
14 12 (1.38%) SAP
14 12 (1.38%) Twitter
15 11 (1.27%) Cognos
15 11 (1.27%) F5