Period
to 22 September 2019

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 22 September 2019 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
22 Sep 2019
Same period 2018 Same period 2017
Rank 275 267 312
Rank change year-on-year -8 +45 -48
Permanent jobs citing Customer Requirements 1,660 2,094 1,954
As % of all permanent IT jobs advertised in the UK 1.19% 1.26% 1.11%
As % of the Processes & Methodologies category 1.30% 1.37% 1.20%
Number of salaries quoted 1,148 1,485 1,364
UK median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% -
10th Percentile £30,250 £31,250 £29,075
90th Percentile £80,000 £82,500 £78,750
UK excluding London median annual salary £50,000 £45,000 £42,500
% change year-on-year +11.11% +5.88% -

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 128,133 152,793 163,107
As % of all permanent IT jobs advertised in the UK 92.11% 91.76% 92.31%
Number of salaries quoted 100,524 121,643 128,866
UK median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +4.17%
10th Percentile £30,000 £29,000 £28,000
90th Percentile £86,250 £82,500 £80,000
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

The salary distribution of IT jobs citing Customer Requirements over the 6 months to 22 September 2019.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 22 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 1,536 £54,500 +9.00% 313
UK excluding London +11 1,117 £50,000 +11.11% 290
London +13 438 £65,000 - 52
South East +25 385 £52,500 +5.00% 85
Midlands -8 221 £50,000 +17.65% 52
North of England -28 212 £45,000 -5.26% 45
West Midlands +4 164 £52,500 +26.51% 38
South West -8 143 £50,000 +25.00% 56
North West -15 112 £47,500 - 19
East of England +47 97 £55,000 +12.82% 23
Yorkshire -3 86 £45,000 -5.26% 17
East Midlands -3 57 £47,500 +11.76% 14
Scotland -8 37 £33,500 -25.56% 19
Wales -7 19 £50,000 +1.96% 9
North East +22 14 £39,087 +5.93% 9
Northern Ireland -12 13 £58,750 +38.24% 1

For the 6 months to 22 September 2019, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 466 (28.07%) Microsoft
2 382 (23.01%) Agile Software Development
3 381 (22.95%) Azure
4 372 (22.41%) Presales
5 327 (19.70%) Windows
6 284 (17.11%) Problem-Solving
7 276 (16.63%) Degree
8 240 (14.46%) Active Directory
9 239 (14.40%) SQL
10 230 (13.86%) Finance
11 225 (13.55%) Office 365
12 211 (12.71%) ITIL
13 197 (11.87%) Project Management
14 181 (10.90%) Analytical Skills
15 180 (10.84%) AWS
16 178 (10.72%) Firewall
17 173 (10.42%) Project Delivery
18 169 (10.18%) IT Strategy
19 158 (9.52%) Cisco
20 155 (9.34%) SQL Server
21 148 (8.92%) Service Delivery
22 145 (8.73%) Management Information System
23 142 (8.55%) Technical Leadership
24 140 (8.43%) C#
25 139 (8.37%) Cisco Certification
26 137 (8.25%) Security Cleared
27 134 (8.07%) Cybersecurity
28 129 (7.77%) WAN
29 128 (7.71%) LAN
30 127 (7.65%) VMware

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 77 (4.64%) SharePoint
2 62 (3.73%) Skype for Business
3 53 (3.19%) MS Exchange
4 45 (2.71%) Confluence
5 43 (2.59%) IIS
6 19 (1.14%) Apache
7 16 (0.96%) Apache Spark
7 16 (0.96%) WebLogic
8 15 (0.90%) SharePoint 2010
9 12 (0.72%) Apache Pig
9 12 (0.72%) Tomcat
10 11 (0.66%) Exchange Server 2013
11 10 (0.60%) Umbraco
12 9 (0.54%) JBoss
13 8 (0.48%) Exchange Server 2010
13 8 (0.48%) IBM Notes
14 6 (0.36%) SharePoint 2013
15 5 (0.30%) Elasticsearch
15 5 (0.30%) SAS
15 5 (0.30%) WebSphere
Applications
1 106 (6.39%) Microsoft Office
2 53 (3.19%) MS Visio
3 48 (2.89%) Microsoft Excel
4 38 (2.29%) Microsoft PowerPoint
5 17 (1.02%) OmniGraffle
6 14 (0.84%) Microsoft Project
7 8 (0.48%) AutoCAD
7 8 (0.48%) Sketch
8 7 (0.42%) InVision
9 5 (0.30%) InDesign
10 4 (0.24%) Simulink
11 3 (0.18%) Chatbot
11 3 (0.18%) PrintSoft PReS
12 1 (0.060%) Photoshop
12 1 (0.060%) SOLIDWORKS
12 1 (0.060%) Spreadsheet
12 1 (0.060%) SPSS
12 1 (0.060%) Stata
Business Applications
1 14 (0.84%) Dynamics AX
1 14 (0.84%) Remedy ITSM
2 11 (0.66%) SAP S/4HANA
3 9 (0.54%) Dynamics GP
4 8 (0.48%) Dynamics CRM
5 7 (0.42%) Exstream
6 6 (0.36%) Adobe Campaign
7 5 (0.30%) NetSuite
8 4 (0.24%) Line 50
8 4 (0.24%) Line 500
8 4 (0.24%) SAP ERP
9 3 (0.18%) Dynamics NAV
9 3 (0.18%) Oracle Applications
9 3 (0.18%) Oracle ERP
9 3 (0.18%) SAP HCM
9 3 (0.18%) Sparx Enterprise Architect
10 2 (0.12%) Oracle Assets
10 2 (0.12%) Oracle Payables
10 2 (0.12%) Oracle Subledger Accounting
10 2 (0.12%) PeopleSoft HCM
Cloud Services
1 381 (22.95%) Azure
2 225 (13.55%) Office 365
3 180 (10.84%) AWS
4 97 (5.84%) Azure Active Directory
5 81 (4.88%) IaaS
6 73 (4.40%) SaaS
7 47 (2.83%) Power Platform
8 43 (2.59%) PaaS
9 24 (1.45%) GCP
10 23 (1.39%) OneDrive
11 15 (0.90%) Yammer
12 13 (0.78%) Serverless
12 13 (0.78%) Virtual Private Cloud
13 12 (0.72%) Azure Data Factory
13 12 (0.72%) Cortana Intelligence Suite
13 12 (0.72%) Mimecast
13 12 (0.72%) PowerApps
14 11 (0.66%) Amazon S3
14 11 (0.66%) Dynamics 365
15 10 (0.60%) Cloud Computing
Communications & Networking
1 178 (10.72%) Firewall
2 129 (7.77%) WAN
3 128 (7.71%) LAN
4 104 (6.27%) Network Security
5 79 (4.76%) TCP/IP
6 71 (4.28%) VPN
7 65 (3.92%) Internet
8 61 (3.67%) Skype
9 54 (3.25%) DNS
10 53 (3.19%) Wireless
11 51 (3.07%) Unified Communications
12 47 (2.83%) DHCP
13 40 (2.41%) VoIP
14 32 (1.93%) SAN
15 31 (1.87%) MPLS
16 24 (1.45%) WLAN
17 23 (1.39%) SMTP
18 20 (1.20%) SNMP
19 18 (1.08%) DAB
20 16 (0.96%) Cisco ASA
Database & Business Intelligence
1 155 (9.34%) SQL Server
2 44 (2.65%) Big Data
3 38 (2.29%) Power BI
4 35 (2.11%) SQL Server Reporting Services
5 32 (1.93%) Data Warehouse
6 30 (1.81%) Oracle Reports
7 27 (1.63%) SQL Server Integration Services
8 26 (1.57%) Relational Database
9 24 (1.45%) NoSQL
10 23 (1.39%) SQL Server 2012
11 20 (1.20%) Azure SQL Database
12 19 (1.14%) MongoDB
13 18 (1.08%) Data Lake
13 18 (1.08%) Hadoop
14 16 (0.96%) PostgreSQL
15 15 (0.90%) MySQL
15 15 (0.90%) SQL Server 2008
16 14 (0.84%) Apache Cassandra
16 14 (0.84%) Apache Hive
16 14 (0.84%) SQL Server 2016
Development Applications
1 83 (5.00%) JIRA
2 70 (4.22%) Git (software)
3 64 (3.86%) Visual Studio
4 29 (1.75%) InstallShield
5 27 (1.63%) Jenkins
5 27 (1.63%) MSI
6 25 (1.51%) Team Foundation Server
7 21 (1.27%) Subversion
8 18 (1.08%) Axure RP
9 17 (1.02%) Balsamiq
9 17 (1.02%) Rational DOORS
10 11 (0.66%) Maven
11 10 (0.60%) Visual Studio Team System
12 9 (0.54%) Gradle
13 8 (0.48%) Cucumber
13 8 (0.48%) Eclipse
14 7 (0.42%) GitLab
14 7 (0.42%) IntelliJ
14 7 (0.42%) Mercurial
14 7 (0.42%) Zephyr
General
1 230 (13.86%) Finance
2 114 (6.87%) Retail
3 106 (6.39%) Marketing
4 77 (4.64%) Public Sector
5 50 (3.01%) Telecoms
6 46 (2.77%) Legal
7 39 (2.35%) Aerospace
8 38 (2.29%) Military
9 33 (1.99%) Manufacturing
10 26 (1.57%) Games
11 24 (1.45%) Electronics
12 23 (1.39%) Banking
13 20 (1.20%) Automotive
13 20 (1.20%) Local Government
14 17 (1.02%) Billing
15 11 (0.66%) Law
16 6 (0.36%) German Language
17 5 (0.30%) French Language
17 5 (0.30%) Spanish Language
18 4 (0.24%) Advertising
Job Titles
1 427 (25.72%) Consultant
2 195 (11.75%) Architect
3 180 (10.84%) Developer
4 151 (9.10%) Analyst
5 110 (6.63%) Solutions Architect
6 102 (6.14%) Security Consultant
7 89 (5.36%) Business Analyst
8 86 (5.18%) Technical Consultant
9 71 (4.28%) Senior Consultant
10 69 (4.16%) Systems Engineer
11 67 (4.04%) Presales Consultant
12 50 (3.01%) Cybersecurity Consultant
13 45 (2.71%) Solutions Consultant
14 42 (2.53%) Project Manager
15 40 (2.41%) Senior Developer
16 37 (2.23%) Software Engineer
17 35 (2.11%) Designer
17 35 (2.11%) IT Consultant
18 32 (1.93%) IT Manager
19 31 (1.87%) Software Developer
Libraries, Frameworks & Software Standards
1 115 (6.93%) .NET
2 102 (6.14%) Web Services
3 69 (4.16%) HTML
4 64 (3.86%) AngularJS
4 64 (3.86%) ASP.NET
5 54 (3.25%) CSS
6 40 (2.41%) XML
7 34 (2.05%) .NET Framework
7 34 (2.05%) ASP.NET MVC
8 29 (1.75%) .NET Core
8 29 (1.75%) jQuery
9 26 (1.57%) Kafka
10 24 (1.45%) SOAP
11 22 (1.33%) React
12 21 (1.27%) ASP.NET Web API
12 21 (1.27%) Spring
13 20 (1.20%) REST
14 17 (1.02%) RESTful
15 14 (0.84%) Apache NiFi
15 14 (0.84%) Sass
Miscellaneous
1 181 (10.90%) Analytical Skills
2 145 (8.73%) Management Information System
3 111 (6.69%) Data Centre
4 83 (5.00%) Self-Motivation
5 71 (4.28%) User Experience
6 56 (3.37%) Public Cloud
7 43 (2.59%) Hybrid Cloud
8 39 (2.35%) Mobile App
9 35 (2.11%) Virtual Team
10 25 (1.51%) Smartphone
11 24 (1.45%) Algorithms
11 24 (1.45%) Driving Licence
12 23 (1.39%) CMDB
12 23 (1.39%) EMC VNX
12 23 (1.39%) EPoS
13 21 (1.27%) EMC VMAX
13 21 (1.27%) Enterprise Storage
13 21 (1.27%) iSeries
14 18 (1.08%) Private Cloud
15 17 (1.02%) Distributed Denial-of-Service
Operating Systems
1 327 (19.70%) Windows
2 112 (6.75%) Windows 10
3 105 (6.33%) Windows Server
4 97 (5.84%) Linux
5 36 (2.17%) Unix
6 34 (2.05%) Windows 7
7 33 (1.99%) Apple iOS
8 29 (1.75%) Windows 8
9 28 (1.69%) Android
10 24 (1.45%) Windows Server 2012
11 22 (1.33%) Windows Server 2008
12 12 (0.72%) Windows Server 2003
13 10 (0.60%) AIX
13 10 (0.60%) CentOS
14 9 (0.54%) Ubuntu
15 8 (0.48%) Debian
15 8 (0.48%) Mac OS X
16 4 (0.24%) Embedded Linux
17 3 (0.18%) Red Hat Enterprise Linux
18 1 (0.060%) VxWorks
Processes & Methodologies
1 382 (23.01%) Agile Software Development
2 372 (22.41%) Presales
3 284 (17.11%) Problem-Solving
4 211 (12.71%) ITIL
5 197 (11.87%) Project Management
6 173 (10.42%) Project Delivery
7 169 (10.18%) IT Strategy
8 148 (8.92%) Service Delivery
9 142 (8.55%) Technical Leadership
10 134 (8.07%) Cybersecurity
11 127 (7.65%) Product Management
12 126 (7.59%) Business Development
12 126 (7.59%) DevOps
13 116 (6.99%) Mentoring
14 106 (6.39%) Service Management
15 105 (6.33%) SDLC
16 104 (6.27%) Analytics
17 102 (6.14%) Scrum
18 96 (5.78%) Migration
19 92 (5.54%) Time Management
Programming Languages
1 239 (14.40%) SQL
2 140 (8.43%) C#
3 108 (6.51%) Java
3 108 (6.51%) JavaScript
4 103 (6.20%) C
5 89 (5.36%) Python
6 68 (4.10%) PowerShell
7 42 (2.53%) T-SQL
8 40 (2.41%) C++
9 18 (1.08%) VB
10 17 (1.02%) MATLAB
11 14 (0.84%) VB.NET
12 10 (0.60%) Bash Shell
12 10 (0.60%) PL/SQL
12 10 (0.60%) VBScript
12 10 (0.60%) X++
13 8 (0.48%) ABAP
13 8 (0.48%) Scala
14 6 (0.36%) TypeScript
15 5 (0.30%) R
Qualifications
1 276 (16.63%) Degree
2 139 (8.37%) Cisco Certification
3 137 (8.25%) Security Cleared
4 113 (6.81%) Microsoft Certification
5 104 (6.27%) CCNP
6 90 (5.42%) SC Cleared
7 75 (4.52%) CISSP
8 74 (4.46%) MCSE
9 54 (3.25%) CCNA
10 38 (2.29%) DV Cleared
11 37 (2.23%) MCSA
12 36 (2.17%) Computer Science Degree
13 32 (1.93%) ITIL Certification
14 26 (1.57%) VMware Certified Professional (VCP)
15 24 (1.45%) HND
16 22 (1.33%) CompTIA Security+
17 21 (1.27%) CCDP
18 20 (1.20%) CCIE
19 18 (1.08%) PRINCE2 Certification
20 17 (1.02%) ISTQB
Quality Assurance & Compliance
1 109 (6.57%) SLA
2 74 (4.46%) ISO/IEC 27001
3 65 (3.92%) QA
4 42 (2.53%) ISO 9001
5 39 (2.35%) ISO 22301
6 37 (2.23%) GDPR
7 25 (1.51%) PCI DSS
8 20 (1.20%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 15 (0.90%) Sarbanes-Oxley
10 12 (0.72%) ISO/IEC 20000
11 10 (0.60%) HMG Security Policy Framework
12 9 (0.54%) Def Stans
12 9 (0.54%) PMO
13 6 (0.36%) Data Quality
13 6 (0.36%) ISO 26262
13 6 (0.36%) NIST
14 5 (0.30%) DICOM
15 4 (0.24%) Cyber Essentials
15 4 (0.24%) JSP 440
16 3 (0.18%) GPG13
System Software
1 240 (14.46%) Active Directory
2 89 (5.36%) VMware Infrastructure
3 76 (4.58%) Hyper-V
4 45 (2.71%) XenApp
5 38 (2.29%) Docker
6 33 (1.99%) Microsoft App-V
7 26 (1.57%) XenDesktop
8 19 (1.14%) BitLocker
9 16 (0.96%) Citrix Hypervisor
9 16 (0.96%) vSphere
10 13 (0.78%) Virtual Machines
11 8 (0.48%) VMware ESXi
12 5 (0.30%) VMware NSX
13 3 (0.18%) Firmware
13 3 (0.18%) IAG
14 2 (0.12%) Apache Flume
14 2 (0.12%) HDFS
14 2 (0.12%) Oracle RAC
14 2 (0.12%) Virtual Desktop
14 2 (0.12%) VMware Server
Systems Management
1 98 (5.90%) Microsoft Intune
2 94 (5.66%) SCCM
3 33 (1.99%) Ansible
4 29 (1.75%) Puppet
4 29 (1.75%) Terraform
5 28 (1.69%) Opscode Chef
6 24 (1.45%) Kubernetes
7 19 (1.14%) Single Sign-On
8 18 (1.08%) SCOM
9 15 (0.90%) WSUS
10 14 (0.84%) AirWatch
11 10 (0.60%) Systems Management Server (SMS)
12 8 (0.48%) Red Hat Satellite
12 8 (0.48%) Red Hat Spacewalk
12 8 (0.48%) yum
13 7 (0.42%) SCOrch
14 6 (0.36%) Nessus
14 6 (0.36%) Symantec Endpoint Protection
14 6 (0.36%) vRealize
15 5 (0.30%) Stealthwatch
Vendors
1 466 (28.07%) Microsoft
2 158 (9.52%) Cisco
3 127 (7.65%) VMware
4 86 (5.18%) Oracle
5 74 (4.46%) Citrix
6 69 (4.16%) Fortinet
7 64 (3.86%) HP
8 57 (3.43%) SAP
9 52 (3.13%) IBM
10 49 (2.95%) Brocade
11 48 (2.89%) Meraki
12 47 (2.83%) Google
12 47 (2.83%) Salesforce.com
13 44 (2.65%) Ruckus Wireless
14 43 (2.59%) Atlassian
14 43 (2.59%) Juniper
15 42 (2.53%) Palo Alto
16 40 (2.41%) Huawei
17 39 (2.35%) Dell
18 38 (2.29%) EMC