Period
to 24 September 2021

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 24 September 2021 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
24 Sep 2021
Same period 2020 Same period 2019
Rank 299 304 282
Rank change year-on-year +5 -22 -7
Permanent jobs citing Customer Requirements 1,425 495 1,681
As % of all permanent jobs advertised in the UK 1.16% 1.01% 1.19%
As % of the Processes & Methodologies category 1.24% 1.08% 1.29%
Number of salaries quoted 788 383 1,173
10th Percentile £32,000 £33,000 £30,250
25th Percentile £41,000 £38,750 £41,000
Median annual salary (50th Percentile) £57,500 £50,000 £54,000
Median % change year-on-year +15.00% -7.41% +8.00%
75th Percentile £75,000 £67,500 £67,500
90th Percentile £87,500 £78,725 £80,000
UK excluding London median annual salary £50,000 £45,000 £50,000
% change year-on-year +11.11% -10.00% +11.11%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 115,165 45,745 130,562
As % of all permanent IT jobs advertised in the UK 93.97% 93.21% 92.62%
Number of salaries quoted 77,079 37,778 103,860
10th Percentile £32,500 £33,000 £30,000
25th Percentile £42,500 £42,500 £37,500
Median annual salary (50th Percentile) £57,500 £55,000 £52,500
Median % change year-on-year +4.55% +4.76% +5.00%
75th Percentile £76,250 £73,750 £70,000
90th Percentile £93,750 £92,500 £86,250
UK excluding London median annual salary £50,000 £50,000 £45,000
% change year-on-year - +11.11% -

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 24 September 2021.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 24 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 1,178 £57,500 +15.00% 340
UK excluding London +2 849 £50,000 +11.11% 305
London -27 398 £75,000 +25.00% 65
Work from Home -78 348 £60,000 -2.83% 57
South East -8 272 £50,000 -11.50% 77
Midlands -59 148 £42,500 -4.22% 65
North of England -45 138 £55,000 +15.79% 54
West Midlands -36 110 £42,500 -5.56% 42
East of England -15 101 £55,000 +22.22% 30
South West -42 96 £57,500 -11.54% 46
North West -19 95 £55,000 +7.32% 31
Scotland -50 58 £50,875 -5.35% 21
Yorkshire -79 42 £52,500 +10.53% 15
East Midlands -73 37 £44,250 +13.46% 23
Northern Ireland -22 29 £40,000 -5.88% 3
Wales -52 11 £35,280 -10.68% 9
North East -40 1 - - 8

For the 6 months to 24 September 2021, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 502 (35.23%) Social Skills
2 444 (31.16%) Agile Software Development
3 396 (27.79%) Problem-Solving
4 323 (22.67%) Degree
5 311 (21.82%) Microsoft
6 277 (19.44%) SQL
7 273 (19.16%) Presales
8 228 (16.00%) Azure
9 201 (14.11%) Project Management
10 197 (13.82%) Finance
11 163 (11.44%) Software Engineering
11 163 (11.44%) Analytical Skills
12 162 (11.37%) Computer Science
13 161 (11.30%) JavaScript
14 160 (11.23%) AWS
15 159 (11.16%) Security Cleared
15 159 (11.16%) Linux
15 159 (11.16%) Scrum
16 150 (10.53%) ITIL
17 148 (10.39%) Relational Database
18 138 (9.68%) C#
18 138 (9.68%) Oracle
19 136 (9.54%) DevOps
20 129 (9.05%) .NET
20 129 (9.05%) SC Cleared
21 126 (8.84%) Analytics
22 125 (8.77%) Python
23 120 (8.42%) SQL Server
24 115 (8.07%) Business Intelligence
25 114 (8.00%) Web Services

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (5.33%) WebLogic
2 62 (4.35%) SharePoint
3 36 (2.53%) IIS
4 23 (1.61%) CMS
5 18 (1.26%) Documentum
6 11 (0.77%) MS Exchange
6 11 (0.77%) Sitecore CMS
7 9 (0.63%) Apache Spark
7 9 (0.63%) Umbraco
8 8 (0.56%) Confluence
8 8 (0.56%) Skype for Business
9 6 (0.42%) Apache
9 6 (0.42%) Kentico
10 5 (0.35%) Apache Synapse
11 4 (0.28%) Drupal
11 4 (0.28%) Exchange Server 2013
11 4 (0.28%) SAS
11 4 (0.28%) WordPress
12 3 (0.21%) Oracle Spatial
12 3 (0.21%) SharePoint Server
Applications
1 78 (5.47%) Microsoft Excel
2 49 (3.44%) Microsoft Office
3 47 (3.30%) MS Visio
4 22 (1.54%) Microsoft PowerPoint
5 18 (1.26%) Simulink
6 14 (0.98%) Microsoft Project
7 8 (0.56%) Windchill
8 4 (0.28%) Figma
8 4 (0.28%) Spreadsheet
9 2 (0.14%) AutoCAD
9 2 (0.14%) Photoshop
9 2 (0.14%) SOLIDWORKS
10 1 (0.070%) 3ds Max
10 1 (0.070%) Blender
10 1 (0.070%) EPLAN
10 1 (0.070%) Maya
Business Applications
1 14 (0.98%) Dynamics CRM
2 13 (0.91%) Dynamics AX
3 12 (0.84%) Remedy ITSM
4 11 (0.77%) Oracle ERP
5 10 (0.70%) Primavera
6 8 (0.56%) TrackWise
7 7 (0.49%) C-CURE
8 6 (0.42%) NetSuite
9 5 (0.35%) Oracle Financials
9 5 (0.35%) Sentinel
10 4 (0.28%) Magento
10 4 (0.28%) OPENHousing
10 4 (0.28%) SAP S/4HANA
11 3 (0.21%) Distributed Ledger
11 3 (0.21%) Raiser's Edge
11 3 (0.21%) SAP ERP
12 2 (0.14%) Dynamics NAV
12 2 (0.14%) SAP FI
12 2 (0.14%) SAP HCM
12 2 (0.14%) SAP SCM
Cloud Services
1 228 (16.00%) Azure
2 160 (11.23%) AWS
3 109 (7.65%) SaaS
4 83 (5.82%) Power Platform
5 62 (4.35%) Microsoft 365
6 45 (3.16%) GCP
7 44 (3.09%) IaaS
8 39 (2.74%) Veeva
9 35 (2.46%) PaaS
10 31 (2.18%) Dynamics 365
11 27 (1.89%) Azure Active Directory
12 22 (1.54%) GitHub
13 17 (1.19%) Cloud Computing
13 17 (1.19%) Google Analytics
13 17 (1.19%) Google Play
13 17 (1.19%) OneDrive
14 16 (1.12%) Azure Data Factory
14 16 (1.12%) Azure Sentinel
15 14 (0.98%) PowerApps
15 14 (0.98%) Serverless
Communications & Networking
1 87 (6.11%) WAN
2 76 (5.33%) Firewall
2 76 (5.33%) LAN
3 40 (2.81%) Network Security
4 37 (2.60%) VPN
5 36 (2.53%) MPLS
6 32 (2.25%) BGP
6 32 (2.25%) OSPF
7 29 (2.04%) TCP/IP
8 28 (1.96%) DNS
8 28 (1.96%) Ethernet
9 25 (1.75%) DHCP
10 24 (1.68%) Wi-Fi
11 21 (1.47%) SD-WAN
12 20 (1.40%) Internet
13 17 (1.19%) HTTP
13 17 (1.19%) SNMP
13 17 (1.19%) Wireless
14 14 (0.98%) NFC
14 14 (0.98%) VoIP
Database & Business Intelligence
1 148 (10.39%) Relational Database
2 120 (8.42%) SQL Server
3 87 (6.11%) Oracle Database
4 84 (5.89%) RDBMS
5 73 (5.12%) Oracle Database 12c
6 70 (4.91%) Oracle Database 10g
6 70 (4.91%) Oracle Database 11g
7 69 (4.84%) Power BI
8 43 (3.02%) SQL Server Reporting Services
9 42 (2.95%) NoSQL
10 41 (2.88%) SQL Server Integration Services
11 32 (2.25%) Data Warehouse
12 30 (2.11%) Big Data
13 29 (2.04%) MySQL
14 22 (1.54%) SQL Server Analysis Services
14 22 (1.54%) Tableau
15 21 (1.47%) Data Lake
16 20 (1.40%) Oracle Reports
16 20 (1.40%) PostgreSQL
17 16 (1.12%) SQL Server 2019
Development Applications
1 62 (4.35%) Git (software)
2 38 (2.67%) Jenkins
3 34 (2.39%) JIRA
4 25 (1.75%) Rational DOORS
5 23 (1.61%) Visual Studio
6 15 (1.05%) Rational Rhapsody
7 11 (0.77%) CircleCI
8 10 (0.70%) Team Foundation Server
9 9 (0.63%) Selenium
10 7 (0.49%) Balsamiq
10 7 (0.49%) Grunt
10 7 (0.49%) gulp
10 7 (0.49%) MSI
10 7 (0.49%) SQL Server Management Studio (SSMS)
10 7 (0.49%) Subversion
10 7 (0.49%) webpack
10 7 (0.49%) WiX
11 6 (0.42%) GitLab
11 6 (0.42%) SpecFlow
12 5 (0.35%) Octopus Deploy
General
1 502 (35.23%) Social Skills
2 197 (13.82%) Finance
3 163 (11.44%) Analytical Skills
4 110 (7.72%) Marketing
5 91 (6.39%) Public Sector
6 74 (5.19%) Retail
7 69 (4.84%) Presentation Skills
8 61 (4.28%) Telecoms
9 59 (4.14%) Manufacturing
10 58 (4.07%) Electronics
11 53 (3.72%) Organisational Skills
12 52 (3.65%) Law
13 46 (3.23%) Banking
14 30 (2.11%) Influencing Skills
15 28 (1.96%) Automotive
16 27 (1.89%) Legal
17 21 (1.47%) German Language
18 20 (1.40%) French Language
18 20 (1.40%) Local Government
19 19 (1.33%) Pharmaceutical
Job Titles
1 242 (16.98%) Developer
2 205 (14.39%) Consultant
3 173 (12.14%) Architect
4 148 (10.39%) Analyst
5 99 (6.95%) Software Engineer
6 82 (5.75%) Systems Engineer
7 68 (4.77%) Oracle Developer
8 66 (4.63%) Business Analyst
9 58 (4.07%) Technical Architect
10 56 (3.93%) Solutions Architect
11 52 (3.65%) Senior Consultant
12 49 (3.44%) Network Engineer
13 40 (2.81%) Implementation Consultant
14 33 (2.32%) .NET Developer
14 33 (2.32%) Project Manager
15 31 (2.18%) Cloud Engineer
15 31 (2.18%) Data Analyst
16 30 (2.11%) Presales Consultant
16 30 (2.11%) Product Owner
16 30 (2.11%) Technical Consultant
Libraries, Frameworks & Software Standards
1 129 (9.05%) .NET
2 114 (8.00%) Web Services
3 110 (7.72%) AngularJS
4 102 (7.16%) HTML
5 87 (6.11%) CSS
6 76 (5.33%) React
7 54 (3.79%) REST
8 44 (3.09%) ASP.NET
8 44 (3.09%) SOAP
9 41 (2.88%) RESTful
10 34 (2.39%) RxJS
11 32 (2.25%) WebSockets
12 31 (2.18%) XML
13 30 (2.11%) .NET Core
13 30 (2.11%) jQuery
13 30 (2.11%) Node.js
14 29 (2.04%) Spring
15 27 (1.89%) JSON
16 26 (1.82%) Vue.js
17 25 (1.75%) ASP.NET MVC
Miscellaneous
1 74 (5.19%) Self-Motivation
2 71 (4.98%) Management Information System
3 53 (3.72%) Data Centre
4 42 (2.95%) Enterprise Software
5 41 (2.88%) Life Science
5 41 (2.88%) User Experience
6 38 (2.67%) Algorithms
6 38 (2.67%) Data Structures
6 38 (2.67%) Mobile App
7 27 (1.89%) Private Cloud
8 24 (1.68%) Virtual Team
9 23 (1.61%) Hybrid Cloud
10 21 (1.47%) Data Protection Act
11 20 (1.40%) CMDB
11 20 (1.40%) Public Cloud
12 17 (1.19%) SCADA
13 16 (1.12%) Greenfield Project
14 15 (1.05%) Robotics
15 14 (0.98%) CCTV
16 13 (0.91%) Video Conferencing
Operating Systems
1 159 (11.16%) Linux
2 93 (6.53%) Windows
3 44 (3.09%) Windows Server
4 24 (1.68%) Android
5 23 (1.61%) Unix
6 18 (1.26%) Apple iOS
7 11 (0.77%) Windows Server 2019
8 9 (0.63%) CentOS
8 9 (0.63%) Windows 10
9 6 (0.42%) AIX
9 6 (0.42%) Solaris
9 6 (0.42%) Windows Server 2016
10 4 (0.28%) Oracle Linux
10 4 (0.28%) Windows Server 2012
11 3 (0.21%) Red Hat Enterprise Linux
12 2 (0.14%) Kali Linux
12 2 (0.14%) Windows 2000 Server
12 2 (0.14%) Windows Server 2003
12 2 (0.14%) Windows Server 2008
12 2 (0.14%) zOS
Processes & Methodologies
1 444 (31.16%) Agile Software Development
2 396 (27.79%) Problem-Solving
3 273 (19.16%) Presales
4 201 (14.11%) Project Management
5 163 (11.44%) Software Engineering
6 162 (11.37%) Computer Science
7 159 (11.16%) Scrum
8 150 (10.53%) ITIL
9 136 (9.54%) DevOps
10 126 (8.84%) Analytics
11 115 (8.07%) Business Intelligence
12 111 (7.79%) Project Delivery
13 109 (7.65%) Service Delivery
14 102 (7.16%) TDD
14 102 (7.16%) Waterfall
15 99 (6.95%) Mentoring
16 94 (6.60%) Validation
17 88 (6.18%) Decision-Making
18 84 (5.89%) Migration
19 80 (5.61%) MVC
Programming Languages
1 277 (19.44%) SQL
2 161 (11.30%) JavaScript
3 138 (9.68%) C#
4 125 (8.77%) Python
5 100 (7.02%) Java
6 96 (6.74%) C++
7 80 (5.61%) PL/SQL
8 67 (4.70%) T-SQL
9 57 (4.00%) C
10 42 (2.95%) TypeScript
11 37 (2.60%) VB.NET
12 32 (2.25%) MATLAB
13 30 (2.11%) Bash Shell
14 27 (1.89%) VBA
15 22 (1.54%) PHP
16 21 (1.47%) PowerShell
17 20 (1.40%) Java 8
18 17 (1.19%) Go
19 14 (0.98%) Ruby
20 9 (0.63%) R
Qualifications
1 323 (22.67%) Degree
2 159 (11.16%) Security Cleared
3 129 (9.05%) SC Cleared
4 84 (5.89%) Computer Science Degree
5 53 (3.72%) Cisco Certification
6 34 (2.39%) Microsoft Certification
7 31 (2.18%) CCNA
8 30 (2.11%) CCNP
9 23 (1.61%) PhD
10 21 (1.47%) DV Cleared
11 20 (1.40%) CISSP
12 18 (1.26%) CISA
13 17 (1.19%) CISM
14 16 (1.12%) ISEB
15 14 (0.98%) Numerate Degree
16 13 (0.91%) HNC
16 13 (0.91%) HND
16 13 (0.91%) ITIL Certification
17 11 (0.77%) CCIE
18 10 (0.70%) PMI Certification
Quality Assurance & Compliance
1 89 (6.25%) QA
2 47 (3.30%) SLA
3 26 (1.82%) ISO/IEC 27001
4 24 (1.68%) Accessibility
5 23 (1.61%) NIST
6 15 (1.05%) PMO
7 10 (0.70%) Data Quality
8 9 (0.63%) GDPR
9 8 (0.56%) ISO 13485
10 5 (0.35%) IEC 61508
10 5 (0.35%) ISO/IEC 15288
10 5 (0.35%) RMADS
11 4 (0.28%) ISO 9001
12 3 (0.21%) COBIT
12 3 (0.21%) JSP 440
12 3 (0.21%) JTAG
13 2 (0.14%) PCI DSS
14 1 (0.070%) CDISC
14 1 (0.070%) DICOM
14 1 (0.070%) HL7
System Software
1 81 (5.68%) Docker
2 49 (3.44%) Active Directory
3 45 (3.16%) VMware Infrastructure
4 23 (1.61%) Hyper-V
5 6 (0.42%) Firmware
5 6 (0.42%) vSphere
5 6 (0.42%) XenApp
6 4 (0.28%) BitLocker
6 4 (0.28%) Microsoft App-V
7 2 (0.14%) Oracle RAC
7 2 (0.14%) Virtual Desktop
7 2 (0.14%) Virtual Machines
7 2 (0.14%) Virtual Servers
7 2 (0.14%) XenDesktop
8 1 (0.070%) Microsoft Virtual Server
8 1 (0.070%) Squid
8 1 (0.070%) VMware ESXi
8 1 (0.070%) VMware NSX
Systems Management
1 87 (6.11%) Kubernetes
2 26 (1.82%) Ansible
3 23 (1.61%) Terraform
4 20 (1.40%) FortiGate
5 19 (1.33%) Microsoft Intune
6 14 (0.98%) SCCM
7 10 (0.70%) Docker Swarm
7 10 (0.70%) Opscode Chef
7 10 (0.70%) vRealize
8 9 (0.63%) Puppet
9 7 (0.49%) HP UCMDB
10 5 (0.35%) Failover Clustering
11 3 (0.21%) Active Directory Federation Services
11 3 (0.21%) FlexNet
11 3 (0.21%) Grafana
11 3 (0.21%) Packer
12 2 (0.14%) Icinga
12 2 (0.14%) Jamf Pro
12 2 (0.14%) vRealize Orchestrator
12 2 (0.14%) XenMobile
Vendors
1 311 (21.82%) Microsoft
2 138 (9.68%) Oracle
3 101 (7.09%) Google
4 92 (6.46%) Cisco
5 54 (3.79%) Palo Alto
6 53 (3.72%) VMware
7 47 (3.30%) ServiceNow
8 44 (3.09%) Juniper
9 41 (2.88%) CheckPoint
10 24 (1.68%) Apple
11 23 (1.61%) Salesforce.com
11 23 (1.61%) Siemens
12 21 (1.47%) Citrix
12 21 (1.47%) Databricks
13 19 (1.33%) Fortinet
14 17 (1.19%) Nokia
14 17 (1.19%) Red Hat
14 17 (1.19%) Remedy
15 16 (1.12%) SAP
16 14 (0.98%) IBM