Period
to 16 July 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 16 July 2020 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
16 Jul 2020
Same period 2019 Same period 2018
Rank 269 268 275
Rank change year-on-year -1 +7 +31
Permanent jobs citing Customer Requirements 867 1,790 2,181
As % of all permanent jobs advertised in the UK 1.17% 1.23% 1.24%
As % of the Processes & Methodologies category 1.26% 1.33% 1.35%
Number of salaries quoted 712 1,373 1,682
Median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +11.11%
10th Percentile £32,000 £30,250 £29,750
90th Percentile £85,000 £82,500 £85,000
UK excluding London median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% +5.88%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 68,580 134,443 162,141
As % of all permanent IT jobs advertised in the UK 92.21% 92.20% 92.12%
Number of salaries quoted 54,697 105,892 129,738
Median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +2.56%
10th Percentile £32,000 £30,000 £29,000
90th Percentile £90,000 £86,250 £82,500
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 16 July 2020.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 16 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 772 £55,000 +0.33% 96
UK excluding London +15 574 £50,000 +5.26% 90
London +30 241 £67,500 +10.20% 17
South East -10 172 £60,000 +17.65% 24
Midlands +15 129 £45,000 -10.00% 9
Work from Home +7 108 £70,000 +21.74% 15
South West +67 87 £55,000 +10.00% 13
North of England +83 85 £45,000 - 22
West Midlands -18 65 £45,000 -14.29% 6
East Midlands +77 57 £42,500 - 2
East of England +30 48 £50,000 -9.09% 10
Yorkshire +94 47 £45,000 +16.13% 10
North West +57 35 £47,500 - 8
Scotland +66 32 £52,500 +56.72% 5
Northern Ireland +14 10 £45,000 -14.29%
Wales +25 9 £39,500 -8.14% 7
North East +18 3 £46,000 +22.67% 4
Isle of Man - 2 £27,500 -

For the 6 months to 16 July 2020, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 250 (28.84%) Agile Software Development
2 188 (21.68%) Azure
3 186 (21.45%) Microsoft
4 183 (21.11%) Degree
5 167 (19.26%) Problem-Solving
6 156 (17.99%) Presales
7 137 (15.80%) AWS
8 124 (14.30%) SQL
9 122 (14.07%) JavaScript
10 114 (13.15%) Windows
11 112 (12.92%) ITIL
12 107 (12.34%) Finance
13 98 (11.30%) Project Delivery
14 97 (11.19%) HTML
15 94 (10.84%) Linux
16 93 (10.73%) CSS
17 88 (10.15%) SaaS
18 87 (10.03%) Scrum
19 85 (9.80%) SQL Server
19 85 (9.80%) Active Directory
20 84 (9.69%) Analytical Skills
21 83 (9.57%) Project Management
22 82 (9.46%) Marketing
23 81 (9.34%) Security Cleared
24 75 (8.65%) Cisco Certification
25 74 (8.54%) Office 365
26 72 (8.30%) Oracle
27 71 (8.19%) C#
27 71 (8.19%) .NET
28 69 (7.96%) Cisco

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (4.50%) Skype for Business
2 26 (3.00%) SharePoint
3 23 (2.65%) Apache
4 20 (2.31%) Confluence
5 13 (1.50%) IIS
6 12 (1.38%) Apache Spark
7 10 (1.15%) Tomcat
8 9 (1.04%) OpenStack
9 7 (0.81%) Apache Pig
9 7 (0.81%) Oracle Workflow
10 6 (0.69%) Elasticsearch
10 6 (0.69%) MS Exchange
11 5 (0.58%) WebSphere
11 5 (0.58%) WebSphere Application Server
12 4 (0.46%) Cloud Foundry
13 3 (0.35%) SAS
13 3 (0.35%) SharePoint 2010
14 2 (0.23%) Apache Solr
14 2 (0.23%) Drupal
14 2 (0.23%) WebLogic
Applications
1 44 (5.07%) Microsoft Office
2 14 (1.61%) Microsoft Excel
3 13 (1.50%) Microsoft PowerPoint
4 12 (1.38%) MS Visio
5 11 (1.27%) Sketch
6 9 (1.04%) InVision
7 8 (0.92%) Microsoft Project
8 7 (0.81%) Adobe Illustrator
8 7 (0.81%) Figma
9 3 (0.35%) Simulink
10 2 (0.23%) Adobe XD
10 2 (0.23%) AutoCAD
10 2 (0.23%) OmniGraffle
10 2 (0.23%) Spreadsheet
10 2 (0.23%) UXPin
11 1 (0.12%) Adobe Creative Suite
Business Applications
1 21 (2.42%) Remedy ITSM
2 7 (0.81%) Dynamics AX
3 5 (0.58%) Dynamics CRM
3 5 (0.58%) IBM Operational Decision Manager
4 3 (0.35%) NetSuite
5 1 (0.12%) Dynamics NAV
5 1 (0.12%) Infor SunSystems
5 1 (0.12%) Magento
5 1 (0.12%) SAP S/4HANA
5 1 (0.12%) SAP SD
Cloud Services
1 188 (21.68%) Azure
2 137 (15.80%) AWS
3 88 (10.15%) SaaS
4 74 (8.54%) Office 365
5 31 (3.58%) Power Platform
6 26 (3.00%) Azure Active Directory
7 25 (2.88%) Serverless
8 23 (2.65%) Cloud Computing
9 21 (2.42%) IaaS
10 20 (2.31%) GCP
11 19 (2.19%) PaaS
12 13 (1.50%) AWS Lambda
13 11 (1.27%) Dynamics 365
14 10 (1.15%) PowerApps
15 8 (0.92%) Azure Data Factory
16 7 (0.81%) Cortana Intelligence Suite
17 6 (0.69%) Power Automate
17 6 (0.69%) Virtual Private Cloud
18 5 (0.58%) Amazon S3
18 5 (0.58%) OneDrive
Communications & Networking
1 58 (6.69%) WAN
2 51 (5.88%) LAN
3 46 (5.31%) VPN
4 42 (4.84%) Skype
5 40 (4.61%) Firewall
6 23 (2.65%) Wi-Fi
6 23 (2.65%) Wireless
7 22 (2.54%) TCP/IP
8 21 (2.42%) DNS
8 21 (2.42%) Network Security
9 19 (2.19%) SSL
10 18 (2.08%) VoIP
11 15 (1.73%) Unified Communications
12 14 (1.61%) Cisco ASA
13 12 (1.38%) DHCP
14 10 (1.15%) Cisco ISE
14 10 (1.15%) Cisco Nexus
14 10 (1.15%) PBX
14 10 (1.15%) Structured Cabling
15 8 (0.92%) Cisco IOS
Database & Business Intelligence
1 85 (9.80%) SQL Server
2 22 (2.54%) MySQL
2 22 (2.54%) Power BI
3 20 (2.31%) Big Data
4 17 (1.96%) Azure SQL Database
4 17 (1.96%) Data Lake
4 17 (1.96%) Hadoop
4 17 (1.96%) Relational Database
5 15 (1.73%) Oracle Database
6 14 (1.61%) MongoDB
7 12 (1.38%) Data Warehouse
7 12 (1.38%) NoSQL
7 12 (1.38%) PostgreSQL
8 11 (1.27%) SQL Server 2016
9 10 (1.15%) Oracle Reports
9 10 (1.15%) SQL Server 2012
10 9 (1.04%) Apache Cassandra
10 9 (1.04%) Neo4j
11 8 (0.92%) Apache Hive
11 8 (0.92%) Impala
Development Applications
1 63 (7.27%) JIRA
2 42 (4.84%) Git (software)
3 28 (3.23%) Jenkins
4 13 (1.50%) Selenium
4 13 (1.50%) Subversion
4 13 (1.50%) Visual Studio
5 8 (0.92%) Team Foundation Server
6 7 (0.81%) Buildbot
6 7 (0.81%) Cucumber
6 7 (0.81%) Gradle
6 7 (0.81%) Grunt
6 7 (0.81%) gulp
6 7 (0.81%) Hudson
6 7 (0.81%) Oracle Forms
6 7 (0.81%) PVCS
6 7 (0.81%) webpack
7 5 (0.58%) Axure RP
7 5 (0.58%) Maven
7 5 (0.58%) Oracle APEX
7 5 (0.58%) Visual Studio Team System
General
1 107 (12.34%) Finance
2 82 (9.46%) Marketing
3 52 (6.00%) Telecoms
4 42 (4.84%) Retail
5 31 (3.58%) Public Sector
6 29 (3.34%) Military
7 27 (3.11%) Aerospace
8 26 (3.00%) Billing
9 22 (2.54%) Law
9 22 (2.54%) Manufacturing
10 20 (2.31%) Electronics
11 16 (1.85%) Automotive
11 16 (1.85%) Legal
12 11 (1.27%) Local Government
13 10 (1.15%) Back Office
14 6 (0.69%) Banking
15 5 (0.58%) Police
16 3 (0.35%) Games
16 3 (0.35%) German Language
17 2 (0.23%) Publishing
Job Titles
1 151 (17.42%) Architect
2 127 (14.65%) Developer
3 121 (13.96%) Consultant
4 74 (8.54%) Analyst
5 59 (6.81%) Solutions Architect
6 37 (4.27%) Cloud Architect
7 35 (4.04%) Security Architect
8 32 (3.69%) Business Analyst
9 31 (3.58%) Software Engineer
10 29 (3.34%) Presales Consultant
11 28 (3.23%) Technical Consultant
12 25 (2.88%) Azure Architect
12 25 (2.88%) Junior
13 24 (2.77%) Designer
13 24 (2.77%) Product Manager
14 23 (2.65%) Project Manager
15 22 (2.54%) Senior Developer
15 22 (2.54%) Technical Architect
16 21 (2.42%) Infrastructure Engineer
17 19 (2.19%) AWS Architect
Libraries, Frameworks & Software Standards
1 97 (11.19%) HTML
2 93 (10.73%) CSS
3 71 (8.19%) .NET
4 64 (7.38%) Web Services
5 52 (6.00%) AngularJS
6 35 (4.04%) HTML5
7 33 (3.81%) XML
8 32 (3.69%) .NET Core
9 30 (3.46%) SOAP
10 28 (3.23%) jQuery
10 28 (3.23%) REST
11 27 (3.11%) LDAP
12 26 (3.00%) ASP.NET
13 24 (2.77%) React
14 23 (2.65%) JSON
15 20 (2.31%) Ajax
16 18 (2.08%) .NET Framework
17 16 (1.85%) Vue.js
18 15 (1.73%) Kafka
19 14 (1.61%) CSS3
Miscellaneous
1 84 (9.69%) Analytical Skills
2 55 (6.34%) Self-Motivation
3 51 (5.88%) Data Centre
4 41 (4.73%) User Experience
5 39 (4.50%) Mobile App
6 31 (3.58%) Management Information System
7 27 (3.11%) Public Cloud
8 25 (2.88%) Virtual Team
9 22 (2.54%) CMDB
10 19 (2.19%) CESG
10 19 (2.19%) Hybrid Cloud
11 15 (1.73%) Driving Licence
11 15 (1.73%) Replication
11 15 (1.73%) SCADA
12 14 (1.61%) Enterprise Software
12 14 (1.61%) Private Cloud
13 11 (1.27%) Cybercrime
13 11 (1.27%) Cyberthreat
14 10 (1.15%) Data Structures
15 8 (0.92%) Analogue Electronics
Operating Systems
1 114 (13.15%) Windows
2 94 (10.84%) Linux
3 49 (5.65%) Windows Server
4 43 (4.96%) Windows 10
5 23 (2.65%) Windows Server 2016
6 21 (2.42%) Windows Server 2012
7 18 (2.08%) Unix
8 10 (1.15%) Windows Server 2019
9 9 (1.04%) CentOS
10 5 (0.58%) Ubuntu
10 5 (0.58%) Windows Server 2008
11 4 (0.46%) Debian
12 3 (0.35%) Embedded Linux
12 3 (0.35%) Windows 7
12 3 (0.35%) Windows 8
13 2 (0.23%) AIX
13 2 (0.23%) CoreOS
13 2 (0.23%) Solaris
14 1 (0.12%) Android
14 1 (0.12%) Apple iOS
Processes & Methodologies
1 250 (28.84%) Agile Software Development
2 167 (19.26%) Problem-Solving
3 156 (17.99%) Presales
4 112 (12.92%) ITIL
5 98 (11.30%) Project Delivery
6 87 (10.03%) Scrum
7 83 (9.57%) Project Management
8 68 (7.84%) Mentoring
9 67 (7.73%) DevOps
10 66 (7.61%) Business Development
11 61 (7.04%) Migration
12 60 (6.92%) Software Engineering
13 53 (6.11%) Waterfall
14 50 (5.77%) Analytics
15 47 (5.42%) Service Delivery
16 44 (5.07%) Computer Science
16 44 (5.07%) Stakeholder Management
17 42 (4.84%) Service Management
18 41 (4.73%) MVC
19 38 (4.38%) Web Development
Programming Languages
1 124 (14.30%) SQL
2 122 (14.07%) JavaScript
3 71 (8.19%) C#
4 57 (6.57%) Python
5 52 (6.00%) Java
6 45 (5.19%) C
7 28 (3.23%) C++
8 23 (2.65%) PHP
9 22 (2.54%) PowerShell
10 19 (2.19%) Bash Shell
11 17 (1.96%) T-SQL
12 15 (1.73%) PL/SQL
13 6 (0.69%) Java 8
13 6 (0.69%) Ruby
13 6 (0.69%) X++
14 5 (0.58%) Embedded C
14 5 (0.58%) Go
14 5 (0.58%) Groovy
14 5 (0.58%) Scala
15 3 (0.35%) Embedded C++
Qualifications
1 183 (21.11%) Degree
2 81 (9.34%) Security Cleared
3 75 (8.65%) Cisco Certification
4 55 (6.34%) SC Cleared
5 54 (6.23%) Microsoft Certification
6 34 (3.92%) CCNA
7 33 (3.81%) MCSE
8 30 (3.46%) CCNP
9 18 (2.08%) DV Cleared
10 17 (1.96%) Computer Science Degree
11 16 (1.85%) CISSP
12 11 (1.27%) AWS Certification
12 11 (1.27%) MCITP
13 9 (1.04%) (ISC)2 CCSP
13 9 (1.04%) CCDP
13 9 (1.04%) CCIE
13 9 (1.04%) CCSP
13 9 (1.04%) CompTIA Security+
14 7 (0.81%) Chartered Engineer
14 7 (0.81%) MCTS
Quality Assurance & Compliance
1 49 (5.65%) SLA
2 47 (5.42%) QA
3 34 (3.92%) ISO/IEC 27001
4 26 (3.00%) PCI DSS
5 21 (2.42%) Sarbanes-Oxley
6 20 (2.31%) JSP 440
7 19 (2.19%) COBIT
7 19 (2.19%) HMG Security Policy Framework
8 15 (1.73%) GDPR
9 6 (0.69%) ISO 26262
10 5 (0.58%) Data Quality
10 5 (0.58%) ISO/IEC 20000
10 5 (0.58%) PMO
11 4 (0.46%) ISO 9001
12 3 (0.35%) ISO 14001
13 2 (0.23%) NIST
14 1 (0.12%) Cyber Essentials
14 1 (0.12%) IEC 62304
14 1 (0.12%) NCSC
14 1 (0.12%) PSD2
System Software
1 85 (9.80%) Active Directory
2 56 (6.46%) VMware Infrastructure
3 49 (5.65%) Hyper-V
4 31 (3.58%) Docker
5 18 (2.08%) Virtual Machines
6 16 (1.85%) VMware ESXi
7 10 (1.15%) XenApp
8 8 (0.92%) NDS
8 8 (0.92%) XenDesktop
9 7 (0.81%) NetIQ eDirectory
10 5 (0.58%) Firmware
10 5 (0.58%) KVM
11 4 (0.46%) Citrix Hypervisor
11 4 (0.46%) Microsoft App-V
12 2 (0.23%) Apache ZooKeeper
12 2 (0.23%) BitLocker
12 2 (0.23%) Oracle RAC
12 2 (0.23%) Virtual Desktop
12 2 (0.23%) vSphere
13 1 (0.12%) Virtual Servers
Systems Management
1 38 (4.38%) Microsoft Intune
2 29 (3.34%) Kubernetes
3 27 (3.11%) SCCM
4 19 (2.19%) SCVMM
5 17 (1.96%) HP UCMDB
6 14 (1.61%) Ansible
6 14 (1.61%) Single Sign-On
7 13 (1.50%) Puppet
8 11 (1.27%) Opscode Chef
9 10 (1.15%) Tivoli
10 8 (0.92%) NetIQ Identity Manager
11 7 (0.81%) Terraform
12 6 (0.69%) Forefront Identity Manager
13 5 (0.58%) Packer
13 5 (0.58%) SCOM
14 4 (0.46%) Docker Swarm
14 4 (0.46%) SCDPM
14 4 (0.46%) SCSM
14 4 (0.46%) WSUS
14 4 (0.46%) yum
Vendors
1 186 (21.45%) Microsoft
2 72 (8.30%) Oracle
3 69 (7.96%) Cisco
4 59 (6.81%) VMware
5 41 (4.73%) Salesforce.com
6 31 (3.58%) IBM
7 28 (3.23%) HP
8 25 (2.88%) ServiceNow
9 22 (2.54%) BMC
9 22 (2.54%) Google
9 22 (2.54%) Remedy
10 19 (2.19%) Databricks
11 18 (2.08%) Atlassian
12 16 (1.85%) Juniper
13 15 (1.73%) ForgeRock
14 14 (1.61%) SolarWinds
14 14 (1.61%) Tableau
15 13 (1.50%) Citrix
16 12 (1.38%) SAP
17 11 (1.27%) EMC