Period
to

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 16 August 2022 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
16 Aug 2022
Same period 2021 Same period 2020
Rank 295 299 302
Rank change year-on-year +4 +3 -18
Permanent jobs citing Customer Requirements 2,105 1,335 679
As % of all permanent jobs advertised in the UK 1.26% 1.16% 1.09%
As % of the Processes & Methodologies category 1.32% 1.23% 1.17%
Number of salaries quoted 977 754 520
10th Percentile £33,950 £32,500 £31,175
25th Percentile £43,500 £41,250 £38,750
Median annual salary (50th Percentile) £57,500 £57,500 £50,000
Median % change year-on-year - +15.00% -4.76%
75th Percentile £75,000 £75,000 £70,000
90th Percentile £97,500 £87,500 £82,500
UK excluding London median annual salary £50,000 £51,000 £47,250
% change year-on-year -1.96% +7.94% -5.50%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 159,883 108,556 57,895
As % of all permanent IT jobs advertised in the UK 95.81% 94.18% 93.17%
Number of salaries quoted 83,186 73,307 47,022
10th Percentile £34,250 £32,500 £32,500
25th Percentile £45,000 £42,500 £41,250
Median annual salary (50th Percentile) £60,000 £55,750 £55,000
Median % change year-on-year +7.62% +1.36% +4.76%
75th Percentile £80,000 £75,000 £73,750
90th Percentile £97,290 £92,500 £90,000
UK excluding London median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% +5.56%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 16 August 2022.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 16 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +22 1,800 £55,000 -4.35% 283
UK excluding London +47 1,348 £50,000 -1.96% 259
Work from Home -41 781 £60,000 - 107
London -60 503 £75,000 +7.14% 46
South East +49 489 £53,850 +2.57% 54
North of England +48 250 £50,000 -9.09% 58
Midlands +16 205 £45,000 +5.88% 49
West Midlands +10 164 £47,000 +10.59% 32
East of England -8 163 £57,500 -4.17% 32
Yorkshire +66 141 £48,000 -7.69% 13
South West +19 128 £50,000 -13.04% 42
North West -30 104 £50,000 -9.09% 29
Scotland -4 83 £103,986 +76.25% 18
East Midlands -4 43 £45,000 - 17
Northern Ireland -16 23 £55,000 +57.14%
Wales -19 12 £44,500 +26.13% 6
North East -4 5 £72,500 - 16

For the 6 months to 16 August 2022, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 862 (40.95%) Social Skills
2 599 (28.46%) Agile
3 553 (26.27%) Degree
4 455 (21.62%) Problem-Solving
5 441 (20.95%) Finance
6 356 (16.91%) Software Engineering
7 344 (16.34%) Azure
8 342 (16.25%) Microsoft
9 311 (14.77%) Mentoring
10 295 (14.01%) AWS
11 284 (13.49%) Automotive
12 261 (12.40%) Continuous Improvement
13 251 (11.92%) DevOps
14 245 (11.64%) Project Management
15 244 (11.59%) C#
16 234 (11.12%) Computer Science
17 231 (10.97%) Python
18 229 (10.88%) QA
19 225 (10.69%) Windows
20 207 (9.83%) Security Cleared
21 206 (9.79%) .NET
22 204 (9.69%) SQL Server
22 204 (9.69%) Linux
23 202 (9.60%) ITIL
24 198 (9.41%) HTML
25 194 (9.22%) JavaScript
25 194 (9.22%) Presales
26 190 (9.03%) Scrum
27 183 (8.69%) Validation
28 178 (8.46%) Self-Motivation

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (2.99%) Confluence
2 62 (2.95%) SharePoint
3 27 (1.28%) MS Exchange
4 18 (0.86%) IIS
5 14 (0.67%) Exchange Server 2010
6 13 (0.62%) Exchange Server 2013
7 11 (0.52%) ArcGIS
7 11 (0.52%) Exchange Server 2003
7 11 (0.52%) Tomcat
8 10 (0.48%) Exchange Server 2007
9 9 (0.43%) WebLogic
10 8 (0.38%) CMS
10 8 (0.38%) Skype for Business
11 7 (0.33%) Apache
12 6 (0.29%) Sitecore CMS
13 5 (0.24%) Appian
14 4 (0.19%) JBoss
15 3 (0.14%) Ethereum
15 3 (0.14%) WebSphere
16 2 (0.095%) Umbraco
Applications
1 81 (3.85%) Simulink
2 79 (3.75%) Microsoft Office
3 71 (3.37%) Microsoft Excel
4 68 (3.23%) Microsoft PowerPoint
5 34 (1.62%) Microsoft Project
6 32 (1.52%) CANalyzer
7 22 (1.05%) MS Visio
8 10 (0.48%) Sketch
9 6 (0.29%) OrCAD
10 5 (0.24%) AutoCAD
10 5 (0.24%) SOLIDWORKS
11 4 (0.19%) Spreadsheet
12 3 (0.14%) Windchill
13 2 (0.095%) Zemax
14 1 (0.048%) Adobe Premiere
14 1 (0.048%) Chatbot
14 1 (0.048%) InVision
Business Applications
1 21 (1.00%) Salesforce.com CRM
2 20 (0.95%) Payment Gateway
3 18 (0.86%) Remedy ITSM
4 15 (0.71%) R3 Corda
5 13 (0.62%) Dynamics CRM
6 10 (0.48%) NetSuite
6 10 (0.48%) SAP S/4HANA
7 6 (0.29%) Dynamics AX
7 6 (0.29%) Oracle Procure-to-Pay
8 5 (0.24%) Primavera
8 5 (0.24%) Sparx Enterprise Architect
9 4 (0.19%) SAP IBP
9 4 (0.19%) SAP SCM
10 3 (0.14%) Oracle ERP
11 2 (0.095%) SAP ERP
12 1 (0.048%) Dynamics GP
12 1 (0.048%) Dynamics NAV
12 1 (0.048%) Oracle BPM
12 1 (0.048%) SAP BPC
12 1 (0.048%) SAP Retail
Cloud Services
1 344 (16.34%) Azure
2 295 (14.01%) AWS
3 120 (5.70%) SaaS
4 104 (4.94%) GCP
5 95 (4.51%) Microsoft 365
6 46 (2.19%) PaaS
7 40 (1.90%) Cloud Computing
8 38 (1.81%) Dynamics 365
8 38 (1.81%) IaaS
9 37 (1.76%) Power Platform
10 33 (1.57%) Azure Sentinel
11 31 (1.47%) Serverless
12 30 (1.43%) AWS CloudFormation
12 30 (1.43%) Google Workspace
13 26 (1.24%) Google Play
14 25 (1.19%) Slack
15 20 (0.95%) Azure DevOps
16 18 (0.86%) AWS Lambda
17 15 (0.71%) Azure Active Directory
18 13 (0.62%) PowerApps
Communications & Networking
1 75 (3.56%) Firewall
2 67 (3.18%) HTTP
3 58 (2.76%) LAN
4 56 (2.66%) WAN
5 47 (2.23%) Internet
6 44 (2.09%) DHCP
6 44 (2.09%) TCP/IP
7 43 (2.04%) SSL
8 42 (2.00%) Network Security
9 38 (1.81%) VPN
10 32 (1.52%) J1939
11 30 (1.43%) Wi-Fi
12 28 (1.33%) DNS
13 26 (1.24%) NFC
14 25 (1.19%) IMAP
14 25 (1.19%) tcpdump
14 25 (1.19%) Wireshark
15 20 (0.95%) Wireless
16 17 (0.81%) VoIP
17 15 (0.71%) BGP
Database & Business Intelligence
1 204 (9.69%) SQL Server
2 70 (3.33%) Relational Database
3 67 (3.18%) Big Data
4 43 (2.04%) MySQL
5 33 (1.57%) PostgreSQL
6 28 (1.33%) Oracle Database
7 26 (1.24%) NoSQL
8 21 (1.00%) Data Warehouse
9 18 (0.86%) Power BI
9 18 (0.86%) Spatial Data
10 16 (0.76%) Oracle Reports
10 16 (0.76%) SQL Server Integration Services
11 15 (0.71%) Tableau
12 10 (0.48%) BusinessObjects Business Intelligence
12 10 (0.48%) SAP BW
13 9 (0.43%) RDBMS
14 8 (0.38%) Amazon RDS
14 8 (0.38%) Geospatial Data
15 7 (0.33%) BusinessObjects
15 7 (0.33%) Oracle OWB
Development Applications
1 143 (6.79%) JIRA
2 87 (4.13%) Rational DOORS
3 53 (2.52%) Git (software)
4 28 (1.33%) GitLab
5 27 (1.28%) Zephyr
6 25 (1.19%) Jenkins
7 17 (0.81%) Selenium
8 14 (0.67%) Rational Rhapsody
9 13 (0.62%) Grunt
9 13 (0.62%) gulp
9 13 (0.62%) Oracle APEX
9 13 (0.62%) webpack
10 12 (0.57%) HP UFT
10 12 (0.57%) Oracle Forms
11 11 (0.52%) ClearQuest
11 11 (0.52%) Visual Studio
12 10 (0.48%) Browser DevTools
12 10 (0.48%) Subversion
13 6 (0.29%) Chocolatey
13 6 (0.29%) LabVIEW
General
1 862 (40.95%) Social Skills
2 441 (20.95%) Finance
3 284 (13.49%) Automotive
4 168 (7.98%) Analytical Skills
5 128 (6.08%) Presentation Skills
6 124 (5.89%) Inclusion and Diversity
7 118 (5.61%) Marketing
8 116 (5.51%) Electronics
9 112 (5.32%) Public Sector
10 85 (4.04%) Retail
11 77 (3.66%) Telecoms
12 76 (3.61%) Documentation Skills
13 67 (3.18%) Influencing Skills
14 66 (3.14%) Games
15 56 (2.66%) Manufacturing
16 55 (2.61%) Organisational Skills
17 40 (1.90%) Legal
18 39 (1.85%) Law
19 35 (1.66%) Banking
20 29 (1.38%) Back Office
Job Titles
1 219 (10.40%) Systems Engineer
2 208 (9.88%) Developer
3 207 (9.83%) Architect
4 191 (9.07%) Consultant
5 163 (7.74%) Software Engineer
6 129 (6.13%) Analyst
7 119 (5.65%) Operations Manager
8 116 (5.51%) Solutions Architect
9 74 (3.52%) Senior Software Engineer
10 71 (3.37%) Technical Manager
11 67 (3.18%) Project Manager
12 60 (2.85%) Cloud Engineer
12 60 (2.85%) Senior Consultant
13 58 (2.76%) Senior Developer
14 52 (2.47%) DevOps Engineer
15 50 (2.38%) Senior Cloud Engineer
16 48 (2.28%) C# Software Engineer
16 48 (2.28%) Electronics Engineer
16 48 (2.28%) Senior C# Software Engineer
17 47 (2.23%) Control Systems Engineer
Libraries, Frameworks & Software Standards
1 206 (9.79%) .NET
2 198 (9.41%) HTML
3 177 (8.41%) CSS
4 141 (6.70%) ASP.NET
5 113 (5.37%) ASP.NET MVC
6 107 (5.08%) .NET Framework
7 92 (4.37%) React
8 77 (3.66%) Web Services
9 75 (3.56%) Node.js
10 64 (3.04%) REST
11 50 (2.38%) JSON
12 47 (2.23%) AngularJS
13 46 (2.19%) Vue.js
14 43 (2.04%) HTML5
15 41 (1.95%) RESTful
16 38 (1.81%) React Native
16 38 (1.81%) XML
17 31 (1.47%) WebSockets
18 27 (1.28%) ASP.NET Web API
19 26 (1.24%) RxJS
Miscellaneous
1 178 (8.46%) Self-Motivation
2 161 (7.65%) Virtual Team
3 114 (5.42%) Management Information System
4 113 (5.37%) User Experience
5 90 (4.28%) Mobile App
6 84 (3.99%) Public Cloud
7 73 (3.47%) Data Centre
8 71 (3.37%) Cyberattack
9 59 (2.80%) Embedded Systems
10 57 (2.71%) Algorithms
11 56 (2.66%) Cyber Defence
12 49 (2.33%) Driving Licence
13 40 (1.90%) Cyberthreat
14 38 (1.81%) Hybrid Cloud
15 34 (1.62%) Team-Oriented Environment
16 33 (1.57%) SCADA
17 32 (1.52%) Wiki
18 31 (1.47%) Enterprise Software
19 29 (1.38%) Cloud Native
19 29 (1.38%) Clustering
Operating Systems
1 225 (10.69%) Windows
2 204 (9.69%) Linux
3 70 (3.33%) Unix
4 62 (2.95%) Windows Server
5 50 (2.38%) Android
6 34 (1.62%) Apple iOS
7 31 (1.47%) Red Hat Enterprise Linux
8 24 (1.14%) Windows Server 2012
9 16 (0.76%) CentOS
10 15 (0.71%) Windows Server 2003
11 11 (0.52%) Windows 2000 Server
11 11 (0.52%) Windows Server 2008
11 11 (0.52%) Windows Server 2019
12 10 (0.48%) Windows 10
13 7 (0.33%) Ubuntu
14 6 (0.29%) Mac OS
15 5 (0.24%) Windows Mobile
15 5 (0.24%) Windows Server 2016
16 4 (0.19%) Solaris
16 4 (0.19%) VMS
Processes & Methodologies
1 599 (28.46%) Agile
2 455 (21.62%) Problem-Solving
3 356 (16.91%) Software Engineering
4 311 (14.77%) Mentoring
5 261 (12.40%) Continuous Improvement
6 251 (11.92%) DevOps
7 245 (11.64%) Project Management
8 234 (11.12%) Computer Science
9 202 (9.60%) ITIL
10 194 (9.22%) Presales
11 190 (9.03%) Scrum
12 183 (8.69%) Validation
13 172 (8.17%) Cybersecurity
14 158 (7.51%) Stakeholder Management
15 151 (7.17%) CI/CD
16 150 (7.13%) Clean Code
17 149 (7.08%) MVC
18 148 (7.03%) Test Automation
19 143 (6.79%) Systems Engineering
20 140 (6.65%) Decision-Making
Programming Languages
1 244 (11.59%) C#
2 231 (10.97%) Python
3 194 (9.22%) JavaScript
4 168 (7.98%) Java
5 155 (7.36%) C
6 149 (7.08%) SQL
7 122 (5.80%) MATLAB
8 64 (3.04%) PowerShell
9 61 (2.90%) C++
10 53 (2.52%) VB
11 52 (2.47%) TypeScript
12 47 (2.23%) Ruby
13 40 (1.90%) Go
14 29 (1.38%) Shell Script
15 27 (1.28%) T-SQL
16 25 (1.19%) PL/SQL
17 24 (1.14%) VBScript
18 22 (1.05%) Bash
19 20 (0.95%) Embedded C
20 12 (0.57%) PHP
Qualifications
1 553 (26.27%) Degree
2 207 (9.83%) Security Cleared
3 155 (7.36%) Computer Science Degree
4 130 (6.18%) SC Cleared
5 60 (2.85%) Master's Degree
6 46 (2.19%) Microsoft Certification
7 45 (2.14%) ITIL Certification
8 36 (1.71%) CISSP
8 36 (1.71%) ISTQB
9 33 (1.57%) ISTQB Foundation Certification
10 31 (1.47%) HNC
10 31 (1.47%) TOGAF Certification
11 29 (1.38%) DV Cleared
11 29 (1.38%) HND
12 28 (1.33%) ISTQB Advanced Certification
13 26 (1.24%) PhD
14 23 (1.09%) Cisco Certification
15 17 (0.81%) CISM
15 17 (0.81%) ISACA
16 15 (0.71%) CCNA
Quality Assurance & Compliance
1 229 (10.88%) QA
2 96 (4.56%) SLA
3 40 (1.90%) ISO/IEC 27001
4 34 (1.62%) Data Quality
5 28 (1.33%) ISO 26262
6 27 (1.28%) NCSC
6 27 (1.28%) PMO
7 15 (0.71%) SOC 2
8 13 (0.62%) PCI DSS
9 10 (0.48%) Accessibility
10 8 (0.38%) GDPR
11 7 (0.33%) Cyber Essentials
12 5 (0.24%) Cyber Essentials PLUS
12 5 (0.24%) Def Stans
12 5 (0.24%) NIST
12 5 (0.24%) RMADS
13 4 (0.19%) GRC
14 2 (0.095%) FedRAMP
14 2 (0.095%) HMG Security Policy Framework
14 2 (0.095%) NIST 800
System Software
1 107 (5.08%) Active Directory
2 89 (4.23%) Docker
3 66 (3.14%) VMware Infrastructure
4 27 (1.28%) Hyper-V
5 23 (1.09%) Virtual Machines
6 15 (0.71%) VMware ESXi
7 14 (0.67%) Virtual Desktop
7 14 (0.67%) XenApp
8 13 (0.62%) vSphere
9 11 (0.52%) Firmware
9 11 (0.52%) Microsoft App-V
10 5 (0.24%) Citrix Hypervisor
11 4 (0.19%) VMware NSX
12 2 (0.095%) BitLocker
12 2 (0.095%) Forefront TMG
12 2 (0.095%) VMware Workstation
13 1 (0.048%) DFS Replication
13 1 (0.048%) KVM
13 1 (0.048%) Microsoft Virtual Server
13 1 (0.048%) ProxySG
Systems Management
1 133 (6.32%) Kubernetes
2 101 (4.80%) Terraform
3 87 (4.13%) Ansible
4 50 (2.38%) Puppet
5 36 (1.71%) Opscode Chef
6 27 (1.28%) HP ALM
7 24 (1.14%) Microsoft Intune
8 20 (0.95%) Red Hat Satellite
8 20 (0.95%) Tivoli
8 20 (0.95%) Tivoli Storage Manager
9 19 (0.90%) FortiGate
10 16 (0.76%) HP UCMDB
11 14 (0.67%) IBM BigFix
12 11 (0.52%) SCCM
13 10 (0.48%) Microsoft Clustering
14 7 (0.33%) Failover Clustering
15 6 (0.29%) yum
16 5 (0.24%) Mesos
16 5 (0.24%) SCOM
16 5 (0.24%) Single Sign-On
Vendors
1 342 (16.25%) Microsoft
2 108 (5.13%) VMware
3 103 (4.89%) Google
4 101 (4.80%) Oracle
5 96 (4.56%) Cisco
6 93 (4.42%) ServiceNow
7 69 (3.28%) IBM
8 65 (3.09%) ANSYS
9 60 (2.85%) Bloomberg
10 58 (2.76%) HP
11 54 (2.57%) Splunk
12 47 (2.23%) Citrix
13 46 (2.19%) Salesforce.com
14 45 (2.14%) Atlassian
15 43 (2.04%) SAP
16 41 (1.95%) Palo Alto
17 40 (1.90%) Red Hat
18 38 (1.81%) Apple
19 25 (1.19%) Remedy
20 21 (1.00%) Autodesk