Period
to 8 April 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 8 April 2020 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
8 Apr 2020
Same period 2019 Same period 2018
Rank 268 222 265
Rank change year-on-year -46 +43 +21
Permanent jobs citing Customer Requirements 1,375 2,323 2,271
As % of all permanent jobs advertised in the UK 1.19% 1.56% 1.27%
As % of the Processes & Methodologies category 1.29% 1.69% 1.38%
Number of salaries quoted 1,143 1,865 1,749
Median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +11.11%
10th Percentile £32,000 £30,250 £28,500
90th Percentile £85,000 £78,750 £85,000
UK excluding London median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 106,413 137,502 164,438
As % of all permanent IT jobs advertised in the UK 91.93% 92.16% 92.19%
Number of salaries quoted 84,394 108,150 133,646
Median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +5.26%
10th Percentile £31,250 £30,000 £29,000
90th Percentile £88,750 £85,000 £81,250
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 8 April 2020.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 8 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -44 1,264 £55,000 +4.76% 206
UK excluding London -39 885 £50,000 +5.26% 190
London -33 421 £70,000 +11.11% 31
South East -81 288 £55,000 +10.00% 48
South West +41 179 £45,000 - 43
Midlands -28 171 £45,000 - 36
Work from Home +43 167 £70,000 +16.67% 22
North of England -11 98 £45,000 - 29
East of England +61 97 £55,000 +10.00% 18
West Midlands -49 94 £50,000 - 26
East Midlands +40 74 £45,000 +5.88% 10
Yorkshire +36 46 £45,000 +16.13% 9
North West -32 46 £45,000 -5.26% 16
Scotland -4 37 £38,500 +14.93% 11
Northern Ireland +18 13 £45,000 +42.86% 2
North East +3 6 £46,000 -0.54% 4
Wales -33 2 £35,250 -21.67% 3

For the 6 months to 8 April 2020, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 411 (29.89%) Agile Software Development
2 357 (25.96%) Microsoft
3 317 (23.05%) Azure
4 292 (21.24%) Degree
5 248 (18.04%) Presales
6 214 (15.56%) Problem-Solving
7 212 (15.42%) SQL
8 206 (14.98%) Finance
9 204 (14.84%) AWS
10 198 (14.40%) Windows
11 174 (12.65%) Project Delivery
12 154 (11.20%) Analytical Skills
12 154 (11.20%) SQL Server
13 152 (11.05%) Active Directory
14 149 (10.84%) JavaScript
15 140 (10.18%) C#
15 140 (10.18%) Office 365
16 135 (9.82%) Project Management
17 134 (9.75%) Scrum
18 132 (9.60%) ITIL
18 132 (9.60%) Linux
19 128 (9.31%) Marketing
20 126 (9.16%) .NET
21 116 (8.44%) Business Development
22 111 (8.07%) Service Delivery
23 109 (7.93%) SaaS
23 109 (7.93%) DevOps
24 103 (7.49%) HTML
24 103 (7.49%) Oracle
24 103 (7.49%) Software Engineering

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (4.95%) SharePoint
2 50 (3.64%) Skype for Business
3 32 (2.33%) IIS
4 31 (2.25%) Tomcat
5 23 (1.67%) MS Exchange
6 19 (1.38%) Apache
7 17 (1.24%) Confluence
8 16 (1.16%) Drupal
8 16 (1.16%) OpenStack
9 12 (0.87%) Apache Spark
10 11 (0.80%) SharePoint 2013
11 10 (0.73%) Cloud Foundry
12 9 (0.65%) WebLogic
13 7 (0.51%) Elasticsearch
13 7 (0.51%) WebSphere
14 6 (0.44%) CMS
15 5 (0.36%) Exchange Server 2013
15 5 (0.36%) SAS
15 5 (0.36%) WebSphere Application Server
16 3 (0.22%) Apache Pig
Applications
1 62 (4.51%) Microsoft Office
2 30 (2.18%) Microsoft Excel
3 19 (1.38%) MS Visio
4 18 (1.31%) Microsoft PowerPoint
5 16 (1.16%) Microsoft Project
6 6 (0.44%) Spreadsheet
7 3 (0.22%) Acrobat
7 3 (0.22%) Simulink
8 2 (0.15%) Adobe Creative Suite
8 2 (0.15%) Sketch
9 1 (0.073%) AutoCAD
9 1 (0.073%) Zeplin
Business Applications
1 25 (1.82%) Dynamics AX
2 9 (0.65%) Remedy ITSM
3 5 (0.36%) IBM Operational Decision Manager
3 5 (0.36%) SAP S/4HANA
4 4 (0.29%) Dynamics CRM
4 4 (0.29%) NetSuite
4 4 (0.29%) SAP ERP
5 3 (0.22%) Cognos TM1
6 2 (0.15%) Cognos Controller
6 2 (0.15%) Oracle Applications
6 2 (0.15%) SAP CO
6 2 (0.15%) SAP FI
6 2 (0.15%) SAP FI/CO
7 1 (0.073%) BusinessWorks
7 1 (0.073%) Dynamics NAV
7 1 (0.073%) Magento
7 1 (0.073%) SAP BPC
7 1 (0.073%) SAP Business One
7 1 (0.073%) SAP FSCM
7 1 (0.073%) SAP SD
Cloud Services
1 317 (23.05%) Azure
2 204 (14.84%) AWS
3 140 (10.18%) Office 365
4 109 (7.93%) SaaS
5 76 (5.53%) Azure Active Directory
6 51 (3.71%) Power Platform
7 38 (2.76%) IaaS
8 32 (2.33%) PaaS
9 30 (2.18%) GCP
10 27 (1.96%) Cloud Computing
11 25 (1.82%) OneDrive
12 19 (1.38%) Dynamics 365
12 19 (1.38%) Serverless
13 11 (0.80%) OpenShift
14 10 (0.73%) G Suite
15 9 (0.65%) Virtual Private Cloud
16 7 (0.51%) Mimecast
16 7 (0.51%) PowerApps
17 6 (0.44%) Azure Functions
17 6 (0.44%) Yammer
Communications & Networking
1 69 (5.02%) Firewall
2 58 (4.22%) WAN
3 50 (3.64%) Skype
4 44 (3.20%) MPLS
5 43 (3.13%) LAN
6 40 (2.91%) Unified Communications
7 33 (2.40%) Wireless
8 30 (2.18%) Network Security
9 29 (2.11%) Internet
10 26 (1.89%) VPN
11 24 (1.75%) VoIP
12 23 (1.67%) DNS
13 20 (1.45%) TCP/IP
14 19 (1.38%) DMZ
14 19 (1.38%) Wi-Fi
15 16 (1.16%) DHCP
16 15 (1.09%) PBX
17 14 (1.02%) BGP
17 14 (1.02%) Cisco ASA
18 13 (0.95%) SSL
Database & Business Intelligence
1 154 (11.20%) SQL Server
2 50 (3.64%) SQL Server 2012
3 46 (3.35%) SQL Server Reporting Services
4 41 (2.98%) Power BI
5 40 (2.91%) SQL Server 2008
6 36 (2.62%) SQL Server Integration Services
7 32 (2.33%) SQL Server 2016
8 30 (2.18%) MySQL
9 29 (2.11%) Oracle Database
10 27 (1.96%) Big Data
10 27 (1.96%) PostgreSQL
10 27 (1.96%) Relational Database
11 23 (1.67%) Oracle Reports
12 15 (1.09%) MongoDB
13 14 (1.02%) Data Lake
14 13 (0.95%) Data Warehouse
15 12 (0.87%) Azure SQL Database
15 12 (0.87%) Hadoop
16 11 (0.80%) NoSQL
17 10 (0.73%) SQLPlus
Development Applications
1 73 (5.31%) JIRA
2 60 (4.36%) Git (software)
3 41 (2.98%) Visual Studio
4 35 (2.55%) Jenkins
4 35 (2.55%) Team Foundation Server
5 22 (1.60%) Visual Studio Team System
6 18 (1.31%) Subversion
7 17 (1.24%) Selenium
8 13 (0.95%) Gradle
8 13 (0.95%) Oracle Forms
9 11 (0.80%) Oracle APEX
9 11 (0.80%) webpack
10 10 (0.73%) Rational DOORS
11 9 (0.65%) Eclipse
12 8 (0.58%) Grunt
12 8 (0.58%) gulp
12 8 (0.58%) SQL Server Management Studio (SSMS)
13 7 (0.51%) Liquibase
14 6 (0.44%) Bitbucket
14 6 (0.44%) Burp Suite
General
1 206 (14.98%) Finance
2 128 (9.31%) Marketing
3 78 (5.67%) Retail
4 74 (5.38%) Telecoms
5 59 (4.29%) Military
6 51 (3.71%) Aerospace
7 43 (3.13%) Public Sector
8 36 (2.62%) Manufacturing
9 35 (2.55%) Automotive
10 28 (2.04%) Billing
11 27 (1.96%) Banking
12 25 (1.82%) Legal
13 22 (1.60%) Electronics
14 20 (1.45%) Local Government
15 17 (1.24%) Law
16 13 (0.95%) Games
17 11 (0.80%) German Language
18 10 (0.73%) French Language
19 8 (0.58%) Investment Banking
19 8 (0.58%) Pharmaceutical
Job Titles
1 246 (17.89%) Architect
2 218 (15.85%) Consultant
3 206 (14.98%) Developer
4 140 (10.18%) Analyst
5 106 (7.71%) Solutions Architect
6 71 (5.16%) Business Analyst
7 55 (4.00%) Software Engineer
8 48 (3.49%) Cloud Architect
9 46 (3.35%) Senior Developer
10 45 (3.27%) Systems Engineer
11 42 (3.05%) Security Architect
12 40 (2.91%) Azure Architect
13 39 (2.84%) .NET Developer
13 39 (2.84%) Technical Consultant
14 38 (2.76%) Technical Analyst
15 35 (2.55%) Security Consultant
16 34 (2.47%) Project Manager
17 33 (2.40%) Oracle Developer
17 33 (2.40%) Technical Architect
18 32 (2.33%) Junior
Libraries, Frameworks & Software Standards
1 126 (9.16%) .NET
2 103 (7.49%) HTML
3 99 (7.20%) Web Services
4 88 (6.40%) CSS
5 69 (5.02%) AngularJS
6 50 (3.64%) ASP.NET
7 43 (3.13%) REST
8 42 (3.05%) jQuery
8 42 (3.05%) SOAP
9 40 (2.91%) .NET Framework
10 37 (2.69%) .NET Core
10 37 (2.69%) XML
11 35 (2.55%) JSON
12 34 (2.47%) ASP.NET MVC
13 27 (1.96%) HTML5
14 26 (1.89%) LDAP
15 20 (1.45%) React
15 20 (1.45%) Spring
16 18 (1.31%) LAMP
17 17 (1.24%) Middleware
Miscellaneous
1 154 (11.20%) Analytical Skills
2 85 (6.18%) Data Centre
3 82 (5.96%) Management Information System
4 56 (4.07%) User Experience
5 51 (3.71%) Self-Motivation
6 45 (3.27%) Public Cloud
7 40 (2.91%) Hybrid Cloud
8 38 (2.76%) Virtual Team
9 28 (2.04%) CESG
10 24 (1.75%) Mobile App
11 22 (1.60%) Enterprise Software
12 17 (1.24%) Driving Licence
12 17 (1.24%) SCADA
13 15 (1.09%) Cyberthreat
14 13 (0.95%) Algorithms
14 13 (0.95%) Private Cloud
14 13 (0.95%) Replication
15 12 (0.87%) e-Learning
16 11 (0.80%) CMDB
17 10 (0.73%) CCTV
Operating Systems
1 198 (14.40%) Windows
2 132 (9.60%) Linux
3 91 (6.62%) Windows 10
4 75 (5.45%) Windows Server
5 28 (2.04%) Windows Server 2012
6 26 (1.89%) Windows Server 2016
7 21 (1.53%) Unix
8 17 (1.24%) Windows 7
9 13 (0.95%) Windows 8
10 12 (0.87%) CentOS
11 10 (0.73%) Ubuntu
12 9 (0.65%) Debian
13 7 (0.51%) Windows Server 2008
14 6 (0.44%) Windows Server 2019
15 5 (0.36%) Apple iOS
16 4 (0.29%) Android
17 3 (0.22%) AIX
17 3 (0.22%) Embedded Linux
17 3 (0.22%) Solaris
18 2 (0.15%) CoreOS
Processes & Methodologies
1 411 (29.89%) Agile Software Development
2 248 (18.04%) Presales
3 214 (15.56%) Problem-Solving
4 174 (12.65%) Project Delivery
5 135 (9.82%) Project Management
6 134 (9.75%) Scrum
7 132 (9.60%) ITIL
8 116 (8.44%) Business Development
9 111 (8.07%) Service Delivery
10 109 (7.93%) DevOps
11 103 (7.49%) Software Engineering
12 98 (7.13%) Migration
13 94 (6.84%) Waterfall
14 83 (6.04%) Mentoring
15 80 (5.82%) SDLC
16 77 (5.60%) Analytics
17 75 (5.45%) MVC
18 71 (5.16%) Computer Science
19 70 (5.09%) Product Management
20 68 (4.95%) Stakeholder Management
Programming Languages
1 212 (15.42%) SQL
2 149 (10.84%) JavaScript
3 140 (10.18%) C#
4 85 (6.18%) Java
5 84 (6.11%) Python
6 61 (4.44%) C
7 49 (3.56%) C++
8 43 (3.13%) PowerShell
9 34 (2.47%) Bash Shell
10 28 (2.04%) PL/SQL
11 26 (1.89%) T-SQL
12 25 (1.82%) PHP
13 24 (1.75%) X++
14 15 (1.09%) Perl
15 14 (1.02%) VBScript
16 12 (0.87%) VB.NET
17 11 (0.80%) Embedded C
18 9 (0.65%) Java 8
19 7 (0.51%) Ruby
20 6 (0.44%) Groovy
Qualifications
1 292 (21.24%) Degree
2 88 (6.40%) Security Cleared
3 67 (4.87%) Microsoft Certification
4 64 (4.65%) Cisco Certification
5 53 (3.85%) SC Cleared
6 39 (2.84%) CISSP
7 35 (2.55%) MCSE
8 31 (2.25%) Computer Science Degree
9 27 (1.96%) CCNA
10 21 (1.53%) CCNP
11 18 (1.31%) CISM
12 14 (1.02%) CompTIA Security+
13 13 (0.95%) DV Cleared
14 11 (0.80%) CCIE
14 11 (0.80%) Chartered Engineer
14 11 (0.80%) HND
14 11 (0.80%) ITIL Certification
15 10 (0.73%) ISTQB
15 10 (0.73%) MCITP
16 9 (0.65%) CCSP
Quality Assurance & Compliance
1 68 (4.95%) QA
2 63 (4.58%) SLA
3 52 (3.78%) ISO/IEC 27001
4 41 (2.98%) PCI DSS
5 32 (2.33%) HMG Security Policy Framework
5 32 (2.33%) JSP 440
6 28 (2.04%) COBIT
6 28 (2.04%) Sarbanes-Oxley
7 20 (1.45%) GDPR
8 13 (0.95%) ISO/IEC 20000
9 10 (0.73%) PMO
10 9 (0.65%) Data Quality
11 8 (0.58%) ISO 9001
12 6 (0.44%) Def Stans
12 6 (0.44%) ISO 26262
13 5 (0.36%) 21 CFR Part 11
13 5 (0.36%) GxP
13 5 (0.36%) NCSC
14 4 (0.29%) ISO 22301
15 3 (0.22%) ISO 14001
System Software
1 152 (11.05%) Active Directory
2 69 (5.02%) VMware Infrastructure
3 53 (3.85%) Hyper-V
4 41 (2.98%) Docker
5 28 (2.04%) XenApp
6 8 (0.58%) Firmware
6 8 (0.58%) XenDesktop
7 6 (0.44%) Virtual Machines
7 6 (0.44%) VMware ESXi
8 5 (0.36%) KVM
8 5 (0.36%) vSphere
9 4 (0.29%) Microsoft App-V
10 3 (0.22%) Oracle RAC
11 2 (0.15%) Apache ZooKeeper
11 2 (0.15%) BitLocker
11 2 (0.15%) Corosync
11 2 (0.15%) DRBD
11 2 (0.15%) FreeRADIUS
11 2 (0.15%) Postfix
11 2 (0.15%) Virtual Desktop
Systems Management
1 78 (5.67%) Microsoft Intune
2 61 (4.44%) SCCM
3 41 (2.98%) Kubernetes
4 29 (2.11%) Ansible
5 25 (1.82%) Puppet
6 22 (1.60%) Opscode Chef
7 16 (1.16%) Single Sign-On
8 13 (0.95%) Terraform
9 11 (0.80%) Packer
10 10 (0.73%) Docker Swarm
10 10 (0.73%) Mesos
11 9 (0.65%) Red Hat Satellite
11 9 (0.65%) Red Hat Spacewalk
11 9 (0.65%) WSUS
11 9 (0.65%) yum
12 7 (0.51%) FortiGate
12 7 (0.51%) Nessus
13 6 (0.44%) Forefront Identity Manager
13 6 (0.44%) HP UCMDB
13 6 (0.44%) Nmap
Vendors
1 357 (25.96%) Microsoft
2 103 (7.49%) Oracle
3 77 (5.60%) Cisco
4 76 (5.53%) VMware
5 65 (4.73%) Salesforce.com
6 45 (3.27%) Google
7 44 (3.20%) IBM
8 36 (2.62%) SAP
9 34 (2.47%) Citrix
10 30 (2.18%) EMC
10 30 (2.18%) HP
11 25 (1.82%) Fortinet
11 25 (1.82%) Juniper
12 23 (1.67%) Dell
13 22 (1.60%) Tableau
14 18 (1.31%) ServiceNow
15 15 (1.09%) Databricks
15 15 (1.09%) Meraki
16 14 (1.02%) Capita
16 14 (1.02%) Dell Compellent