Customer Requirements
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 240 177 323
Rank change year-on-year -63 +146 -11
Permanent jobs citing Customer Requirements 1,187 2,225 1,948
As % of all permanent jobs advertised in the UK 1.21% 2.13% 1.26%
As % of the Processes & Methodologies category 1.41% 2.22% 1.32%
Number of salaries quoted 705 664 922
10th Percentile £29,100 £31,262 £32,500
25th Percentile £36,500 £37,500 £43,750
Median annual salary (50th Percentile) £52,500 £57,500 £60,000
Median % change year-on-year -8.70% -4.17% +4.35%
75th Percentile £65,750 £80,000 £75,000
90th Percentile £82,500 £91,250 £93,750
UK excluding London median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -4.76%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,305 100,095 147,310
As % of all permanent jobs advertised in the UK 85.99% 95.64% 95.57%
Number of salaries quoted 59,591 58,745 83,129
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £62,000 £60,000
Median % change year-on-year -11.29% +3.33% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 27 April 2024.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -40 1,102 £52,500 -8.70% 538
UK excluding London -76 980 £48,500 -7.62% 476
Work from Home -26 371 £57,500 -12.88% 179
South East -61 301 £45,000 -20.00% 122
Midlands +60 273 £53,750 +2.38% 101
West Midlands +85 217 £57,500 +9.52% 70
North of England +19 168 £50,000 -9.09% 88
London -29 155 £70,000 -6.67% 89
South West -56 121 £44,000 +12.82% 74
North West +33 107 £50,000 -4.76% 46
East of England -91 81 £52,500 -8.70% 54
East Midlands -21 56 £29,000 -40.51% 31
Yorkshire +33 54 £55,000 -3.08% 32
Scotland -195 19 £42,500 -13.27% 32
Wales -54 16 £32,500 +41.30% 10
North East +3 10 £41,500 -41.47% 12
Northern Ireland +35 9 £43,750 +43.44% 8

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (2.61%) Microsoft Exchange
2 15 (1.26%) SharePoint
3 9 (0.76%) IIS
4 7 (0.59%) Confluence
5 6 (0.51%) CMS
5 6 (0.51%) Tomcat
6 5 (0.42%) Apache
6 5 (0.42%) JBoss
6 5 (0.42%) SharePoint 2010
6 5 (0.42%) SharePoint 2013
6 5 (0.42%) Umbraco
6 5 (0.42%) WebLogic
6 5 (0.42%) WebSphere
6 5 (0.42%) WildFly
7 2 (0.17%) Adobe Experience Manager
7 2 (0.17%) Blackberry Enterprise Server
7 2 (0.17%) Kinematics
7 2 (0.17%) OpenStack
7 2 (0.17%) Oracle SOA Suite
7 2 (0.17%) WinCC
Applications
1 204 (17.19%) Microsoft Office
2 112 (9.44%) Microsoft Excel
3 24 (2.02%) Microsoft PowerPoint
4 18 (1.52%) Simulink
5 14 (1.18%) SOLIDWORKS
6 13 (1.10%) Microsoft Project
7 12 (1.01%) Spreadsheet
8 10 (0.84%) MS Visio
8 10 (0.84%) OrCAD
9 9 (0.76%) Solid Edge
10 8 (0.67%) Stateflow
11 6 (0.51%) InVision
11 6 (0.51%) Sketch
12 5 (0.42%) AutoCAD
12 5 (0.42%) CANalyzer
12 5 (0.42%) Trello
13 1 (0.084%) Siemens NX
Business Applications
1 12 (1.01%) Dynamics CRM
2 9 (0.76%) Remedy ITSM
3 7 (0.59%) Teamcenter
4 5 (0.42%) Oracle ERP
5 4 (0.34%) SAP WM
6 2 (0.17%) Dynamics NAV
6 2 (0.17%) Oracle Applications
6 2 (0.17%) Oracle Cash Management
6 2 (0.17%) Oracle EBS
6 2 (0.17%) Oracle EBS R12
6 2 (0.17%) Primavera
6 2 (0.17%) SAP S/4HANA
6 2 (0.17%) Workfront
7 1 (0.084%) Elite 3E
7 1 (0.084%) HiPortfolio
7 1 (0.084%) SAP ERP
7 1 (0.084%) SAP SD
Cloud Services
1 110 (9.27%) Azure
2 70 (5.90%) SaaS
3 66 (5.56%) Microsoft 365
4 61 (5.14%) AWS
5 44 (3.71%) Power Platform
6 33 (2.78%) Azure DevOps
7 22 (1.85%) Dynamics 365
8 20 (1.68%) Cloud Computing
9 19 (1.60%) Entra ID
10 11 (0.93%) Power Automate
11 10 (0.84%) GCP
12 9 (0.76%) PaaS
13 7 (0.59%) GitHub
13 7 (0.59%) Google Sheets
13 7 (0.59%) PowerApps
14 5 (0.42%) IaaS
14 5 (0.42%) Serverless
14 5 (0.42%) WhatsApp
15 4 (0.34%) Amazon SQS
15 4 (0.34%) Google Analytics
Communications & Networking
1 47 (3.96%) WAN
2 34 (2.86%) VPN
3 30 (2.53%) Firewall
4 26 (2.19%) Wireless
5 25 (2.11%) TCP/IP
6 24 (2.02%) LAN
7 22 (1.85%) SD-WAN
8 21 (1.77%) DNS
9 20 (1.68%) Internet
10 18 (1.52%) MPLS
11 17 (1.43%) 5G
11 17 (1.43%) BGP
11 17 (1.43%) SSL
12 16 (1.35%) Ethernet
12 16 (1.35%) Unified Communications
13 15 (1.26%) RS-232
13 15 (1.26%) SAN
13 15 (1.26%) Wi-Fi
14 14 (1.18%) DHCP
15 13 (1.10%) HTTP
Database & Business Intelligence
1 50 (4.21%) SQL Server
2 30 (2.53%) Power BI
3 23 (1.94%) NoSQL
4 18 (1.52%) MongoDB
5 10 (0.84%) GIS
5 10 (0.84%) Relational Database
6 9 (0.76%) Data Warehouse
7 8 (0.67%) Geospatial Data
8 7 (0.59%) PostgreSQL
9 6 (0.51%) MySQL
9 6 (0.51%) SQL Server Analysis Services
10 5 (0.42%) SQL Server Reporting Services
11 4 (0.34%) DTS
11 4 (0.34%) DynamoDB
11 4 (0.34%) PowerPivot
11 4 (0.34%) Redis
11 4 (0.34%) SQL Server Integration Services
12 3 (0.25%) Amazon RDS
12 3 (0.25%) Elasticsearch
12 3 (0.25%) Looker
Development Applications
1 44 (3.71%) JIRA
2 38 (3.20%) Git
3 24 (2.02%) Subversion
4 19 (1.60%) Rational DOORS
4 19 (1.60%) Visual Studio
5 16 (1.35%) GitLab
6 9 (0.76%) Rational Rhapsody
7 8 (0.67%) Jenkins
8 7 (0.59%) Eclipse
9 5 (0.42%) CANoe
9 5 (0.42%) LabVIEW
9 5 (0.42%) NUnit
10 4 (0.34%) TeamCity
11 2 (0.17%) Balsamiq
11 2 (0.17%) Burp Suite
11 2 (0.17%) Cypress.io
11 2 (0.17%) Hudson
11 2 (0.17%) Selenium
11 2 (0.17%) SoapUI
11 2 (0.17%) WebDriver
General
1 557 (46.93%) Social Skills
2 273 (23.00%) Analytical Skills
3 198 (16.68%) Organisational Skills
4 175 (14.74%) Finance
5 157 (13.23%) Influencing Skills
6 86 (7.25%) Marketing
7 81 (6.82%) Manufacturing
8 76 (6.40%) Presentation Skills
9 72 (6.07%) Electronics
10 49 (4.13%) Inclusion and Diversity
11 44 (3.71%) Telecoms
12 38 (3.20%) Retail
13 36 (3.03%) Aerospace
13 36 (3.03%) Legal
14 35 (2.95%) Automotive
15 30 (2.53%) Public Sector
16 29 (2.44%) Games
17 21 (1.77%) Law
17 21 (1.77%) Military
18 13 (1.10%) Aviation
Job Titles
1 173 (14.57%) Analyst
2 146 (12.30%) Senior
3 120 (10.11%) Product Analyst
3 120 (10.11%) Sales Analyst
4 111 (9.35%) Project Manager
5 94 (7.92%) Consultant
6 93 (7.83%) Architect
7 84 (7.08%) Developer
8 83 (6.99%) Support Engineer
9 81 (6.82%) Lead
10 78 (6.57%) Systems Engineer
11 50 (4.21%) Solutions Architect
12 42 (3.54%) Software Engineer
13 38 (3.20%) Applications Engineer
14 30 (2.53%) Product Manager
15 29 (2.44%) Network Engineer
15 29 (2.44%) Technical Consultant
16 27 (2.27%) Senior Developer
17 25 (2.11%) Technical Manager
18 23 (1.94%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 77 (6.49%) .NET
2 51 (4.30%) HTML
3 49 (4.13%) CSS
3 49 (4.13%) SOAP
4 40 (3.37%) Web Services
5 36 (3.03%) XML
6 31 (2.61%) .NET Framework
7 27 (2.27%) RESTful
8 26 (2.19%) JSON
9 25 (2.11%) React
9 25 (2.11%) REST
10 24 (2.02%) Node.js
11 18 (1.52%) AngularJS
11 18 (1.52%) RabbitMQ
12 15 (1.26%) Qt
13 12 (1.01%) LDAP
14 11 (0.93%) ASP.NET
14 11 (0.93%) jQuery
14 11 (0.93%) NETCONF
14 11 (0.93%) YAML
Miscellaneous
1 131 (11.04%) Self-Motivation
2 120 (10.11%) Management Information System
3 52 (4.38%) Data Centre
4 47 (3.96%) Driving Licence
5 41 (3.45%) IoT
6 36 (3.03%) Product Ownership
7 31 (2.61%) Algorithms
7 31 (2.61%) Virtual Team
8 30 (2.53%) Robotics
9 24 (2.02%) Clustering
10 21 (1.77%) Analytical Mindset
11 20 (1.68%) Public Cloud
12 16 (1.35%) Data Structures
13 15 (1.26%) Analogue Electronics
13 15 (1.26%) Embedded Systems
13 15 (1.26%) Hybrid Cloud
14 13 (1.10%) FPGA
14 13 (1.10%) Onboarding
14 13 (1.10%) Renewable Energy
15 11 (0.93%) CMDB
Operating Systems
1 127 (10.70%) Windows
2 83 (6.99%) Linux
3 35 (2.95%) Windows Server
4 29 (2.44%) Windows 10
5 21 (1.77%) Windows 7
6 18 (1.52%) Unix
7 14 (1.18%) AIX
8 13 (1.10%) CentOS
8 13 (1.10%) Windows Server 2012
9 12 (1.01%) Ubuntu
10 5 (0.42%) Embedded Linux
11 4 (0.34%) Android
11 4 (0.34%) Apple iOS
12 3 (0.25%) FreeBSD
12 3 (0.25%) Mac OS X
13 2 (0.17%) Oracle Linux
13 2 (0.17%) OS/2
13 2 (0.17%) Red Hat Enterprise Linux
13 2 (0.17%) Windows Server 2008
13 2 (0.17%) Windows XP
Processes & Methodologies
1 426 (35.89%) Problem-Solving
2 250 (21.06%) Project Management
3 221 (18.62%) Continuous Improvement
4 217 (18.28%) Customer Service
5 189 (15.92%) Agile
6 158 (13.31%) Mathematics
7 152 (12.81%) Presales
8 142 (11.96%) Mentoring
9 103 (8.68%) DevOps
10 102 (8.59%) Collaborative Working
11 98 (8.26%) Software Engineering
12 96 (8.09%) Business Development
12 96 (8.09%) Decision-Making
13 91 (7.67%) ITIL
14 89 (7.50%) Project Delivery
15 85 (7.16%) Coaching
15 85 (7.16%) Systems Engineering
16 74 (6.23%) Actionable Insight
17 72 (6.07%) Roadmaps
18 70 (5.90%) Cybersecurity
Programming Languages
1 116 (9.77%) SQL
2 86 (7.25%) JavaScript
3 82 (6.91%) Python
4 71 (5.98%) C#
5 49 (4.13%) C
6 46 (3.88%) C++
7 32 (2.70%) Java
8 23 (1.94%) PowerShell
9 21 (1.77%) MATLAB
10 18 (1.52%) VB
11 13 (1.10%) TypeScript
12 10 (0.84%) ActionScript
13 7 (0.59%) Bash
13 7 (0.59%) Go
13 7 (0.59%) T-SQL
14 6 (0.51%) Ruby
15 4 (0.34%) Assembly Language
15 4 (0.34%) Embedded C
15 4 (0.34%) X++
16 3 (0.25%) Perl
Qualifications
1 459 (38.67%) Degree
2 202 (17.02%) Security Cleared
3 102 (8.59%) SC Cleared
4 35 (2.95%) DV Cleared
5 33 (2.78%) Master's Degree
6 28 (2.36%) HND
7 25 (2.11%) BPSS Clearance
8 19 (1.60%) Cisco Certification
9 18 (1.52%) Microsoft Certification
10 14 (1.18%) DBS Check
11 13 (1.10%) HNC
11 13 (1.10%) ITIL Certification
12 12 (1.01%) CCNP
12 12 (1.01%) Computer Science Degree
13 11 (0.93%) MBA
14 10 (0.84%) PMI Certification
14 10 (0.84%) PRINCE2 Practitioner
15 9 (0.76%) CCNA
15 9 (0.76%) Chartered Engineer
16 8 (0.67%) PgMP
Quality Assurance & Compliance
1 73 (6.15%) SLA
2 70 (5.90%) PMO
3 44 (3.71%) QA
4 30 (2.53%) ISO 9001
5 27 (2.27%) ISO/IEC 27001
6 17 (1.43%) ISO 26262
7 16 (1.35%) GDPR
8 15 (1.26%) Accessibility
9 11 (0.93%) Actionable Recommendations
9 11 (0.93%) Automotive SPICE
10 10 (0.84%) Cyber Essentials
11 7 (0.59%) ISO 9000
11 7 (0.59%) ISO/IEC 17025
11 7 (0.59%) JTAG
12 5 (0.42%) NCSC
12 5 (0.42%) NIST
13 4 (0.34%) IEC 61131
13 4 (0.34%) ISO/IEC 15288
14 3 (0.25%) Data Quality
14 3 (0.25%) WCAG
System Software
1 61 (5.14%) Active Directory
2 45 (3.79%) Firmware
3 42 (3.54%) Docker
4 36 (3.03%) VMware Infrastructure
5 11 (0.93%) vSphere
6 10 (0.84%) OpenSSH
6 10 (0.84%) VMware ESXi
6 10 (0.84%) XenApp
7 6 (0.51%) Hyper-V
8 1 (0.084%) Embedded Firmware
8 1 (0.084%) NFS
8 1 (0.084%) vCloud
Systems Management
1 32 (2.70%) Kubernetes
2 23 (1.94%) Ansible
2 23 (1.94%) Terraform
3 14 (1.18%) Functional Safety
3 14 (1.18%) Microsoft Intune
4 12 (1.01%) Backup Exec
4 12 (1.01%) NetBackup
5 11 (0.93%) SCCM
6 10 (0.84%) IBM BigFix
6 10 (0.84%) PowerCLI
6 10 (0.84%) vCenter Server
7 8 (0.67%) HP UCMDB
8 6 (0.51%) Endace
9 4 (0.34%) FortiGate
10 3 (0.25%) Dell DRAC
10 3 (0.25%) Fluentd
10 3 (0.25%) Grafana
10 3 (0.25%) logstash
10 3 (0.25%) Prometheus
11 2 (0.17%) Wonderware InTouch
Vendors
1 208 (17.52%) Microsoft
2 53 (4.47%) Oracle
3 47 (3.96%) VMware
4 46 (3.88%) Cisco
5 31 (2.61%) IBM
6 27 (2.27%) HP
7 26 (2.19%) Apple
8 24 (2.02%) Google
9 23 (1.94%) Dell
10 22 (1.85%) IFS
10 22 (1.85%) ServiceNow
11 20 (1.68%) Adobe
11 20 (1.68%) Juniper
12 19 (1.60%) Citrix
13 17 (1.43%) SAP
14 16 (1.35%) Workday
15 14 (1.18%) NetApp
16 12 (1.01%) Hitachi
16 12 (1.01%) Snow
16 12 (1.01%) Veritas