Period
to 24 May 2019

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 24 May 2019 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
24 May 2019
Same period 2018 Same period 2017
Rank 249 262 291
Rank change year-on-year +13 +29 -25
Permanent jobs citing Customer Requirements 1,990 2,222 1,934
As % of all permanent IT jobs advertised in the UK 1.37% 1.29% 1.14%
As % of the Processes & Methodologies category 1.49% 1.40% 1.25%
Number of salaries quoted 1,440 1,564 1,404
UK median annual salary £52,500 £50,000 £45,000
Median salary % change year-on-year +5.00% +11.11% -
10th Percentile £31,250 £28,000 £29,250
90th Percentile £80,000 £85,000 £75,000
UK excluding London median annual salary £47,500 £45,000 £43,000
% change year-on-year +5.56% +4.65% -4.44%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 133,252 158,348 154,932
As % of all permanent IT jobs advertised in the UK 91.75% 91.83% 91.49%
Number of salaries quoted 104,246 127,450 127,097
UK median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% -
10th Percentile £30,000 £29,250 £27,790
90th Percentile £85,000 £82,500 £78,750
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

The salary distribution of IT jobs citing Customer Requirements over the 6 months to 24 May 2019.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 24 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 1,816 £52,500 +5.00% 93
UK excluding London +9 1,334 £47,500 +5.56% 88
South East +58 559 £50,000 +13.64% 21
London +28 527 £65,000 -7.14% 14
Midlands +12 299 £45,000 +12.50% 18
West Midlands +3 238 £50,000 +25.00% 14
North of England -35 173 £40,000 -20.00% 16
South West +3 126 £47,500 +10.47% 17
East of England +14 96 £55,000 +10.00% 7
North West -59 88 £42,500 -10.53% 9
Yorkshire -11 77 £38,750 -22.50% 7
Scotland +20 60 £33,500 -16.25% 6
East Midlands +5 60 £42,500 +6.25% 4
Wales +14 19 £43,000 -12.31% 3
Northern Ireland -23 17 £52,500 +128.26%
North East +22 8 £46,250 +59.48%

For the 6 months to 24 May 2019, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 487 (24.47%) Agile Software Development
2 483 (24.27%) Microsoft
3 446 (22.41%) Presales
4 375 (18.84%) Microsoft Azure
5 344 (17.29%) SQL
6 333 (16.73%) Windows
7 317 (15.93%) Degree
8 306 (15.38%) Java
9 292 (14.67%) Problem-Solving
10 284 (14.27%) Finance
11 268 (13.47%) SQL Server
12 253 (12.71%) C#
13 248 (12.46%) ITIL
14 244 (12.26%) Software Engineering
15 242 (12.16%) Project Management
16 239 (12.01%) Analytical Skills
17 232 (11.66%) .NET
18 228 (11.46%) JavaScript
18 228 (11.46%) Security Cleared
19 201 (10.10%) Active Directory
20 198 (9.95%) Office 365
21 186 (9.35%) Firewall
22 181 (9.10%) Amazon AWS
23 170 (8.54%) HTML
24 169 (8.49%) Analytics
25 159 (7.99%) Linux
26 157 (7.89%) Service Delivery
27 153 (7.69%) DevOps
28 152 (7.64%) ASP.NET
29 148 (7.44%) Cisco

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (4.77%) SharePoint
2 65 (3.27%) Skype for Business
3 46 (2.31%) Confluence
3 46 (2.31%) IIS
3 46 (2.31%) MS Exchange
4 26 (1.31%) Apache
5 20 (1.01%) Apache Spark
6 17 (0.85%) Tomcat
7 14 (0.70%) Apache Pig
7 14 (0.70%) IBM Notes
7 14 (0.70%) WebLogic
8 13 (0.65%) BizTalk Server
8 13 (0.65%) SharePoint 2010
9 12 (0.60%) WebSphere
10 10 (0.50%) Appian
11 9 (0.45%) Oracle SOA Suite
11 9 (0.45%) Umbraco
12 8 (0.40%) Elasticsearch
12 8 (0.40%) JBoss
13 6 (0.30%) SAS
Applications
1 94 (4.72%) Microsoft Office
2 66 (3.32%) MS Visio
3 47 (2.36%) Microsoft Excel
3 47 (2.36%) Microsoft PowerPoint
4 19 (0.95%) OmniGraffle
5 13 (0.65%) Microsoft Project
6 9 (0.45%) AutoCAD
7 5 (0.25%) Sketch
8 3 (0.15%) PrintSoft PReS
9 2 (0.10%) InVision
9 2 (0.10%) Spreadsheet
10 1 (0.050%) Adobe XD
10 1 (0.050%) Figma
10 1 (0.050%) FrameMaker
10 1 (0.050%) OrCAD
10 1 (0.050%) Photoshop
10 1 (0.050%) RoboHelp
10 1 (0.050%) SPSS
10 1 (0.050%) Stata
Business Applications
1 43 (2.16%) Dynamics CRM
2 21 (1.06%) SAP S/4HANA
3 12 (0.60%) SAP ERP
4 11 (0.55%) SAP GRC
4 11 (0.55%) SAP HCM
5 9 (0.45%) Dynamics GP
5 9 (0.45%) NetSuite
5 9 (0.45%) Remedy ITSM
6 8 (0.40%) Dynamics AX
7 6 (0.30%) Exstream
8 3 (0.15%) Line 50
8 3 (0.15%) Line 500
8 3 (0.15%) Salesforce.com CRM
8 3 (0.15%) SAP Business One
9 2 (0.10%) Dynamics NAV
9 2 (0.10%) Oracle Applications
9 2 (0.10%) SAP BPC
9 2 (0.10%) SAP FI-CA
9 2 (0.10%) SAP PSCD
9 2 (0.10%) WebTrends
Cloud Services
1 375 (18.84%) Microsoft Azure
2 198 (9.95%) Office 365
3 181 (9.10%) Amazon AWS
4 87 (4.37%) IaaS
5 79 (3.97%) SaaS
6 53 (2.66%) PaaS
7 43 (2.16%) OneDrive
8 41 (2.06%) Azure Active Directory
9 37 (1.86%) Dynamics 365
10 35 (1.76%) Power Platform
11 32 (1.61%) Google Cloud Platform
12 25 (1.26%) PowerApps
13 16 (0.80%) Cloud Computing
14 14 (0.70%) Azure Data Factory
14 14 (0.70%) Cortana Intelligence Suite
15 11 (0.55%) SuccessFactors
16 10 (0.50%) Amazon S3
16 10 (0.50%) AWS CloudFormation
17 7 (0.35%) Azure Stack
17 7 (0.35%) Mimecast
Communications & Networking
1 186 (9.35%) Firewall
2 131 (6.58%) Network Security
3 109 (5.48%) WAN
4 100 (5.03%) LAN
5 93 (4.67%) TCP/IP
6 63 (3.17%) Skype
7 59 (2.96%) VPN
8 58 (2.91%) Unified Communications
9 53 (2.66%) DNS
10 52 (2.61%) Internet
11 43 (2.16%) VoIP
12 42 (2.11%) Wireless
13 30 (1.51%) MPLS
14 27 (1.36%) DHCP
15 26 (1.31%) SSL
16 22 (1.11%) DAB
17 21 (1.06%) NetScaler
17 21 (1.06%) SAN
18 17 (0.85%) OSPF
18 17 (0.85%) Remote Desktop
Database & Business Intelligence
1 268 (13.47%) SQL Server
2 62 (3.12%) Big Data
3 47 (2.36%) NoSQL
4 42 (2.11%) SQL Server Reporting Services
5 35 (1.76%) Power BI
6 32 (1.61%) Relational Database
7 28 (1.41%) Data Warehouse
7 28 (1.41%) MongoDB
8 26 (1.31%) Cosmos DB
8 26 (1.31%) MySQL
9 24 (1.21%) Hadoop
9 24 (1.21%) SQL Server 2014
9 24 (1.21%) SQL Server Integration Services
10 23 (1.16%) Oracle Reports
11 21 (1.06%) Azure SQL Database
11 21 (1.06%) SQL Server 2012
12 18 (0.90%) SQL Server 2008
13 17 (0.85%) Data Lake
13 17 (0.85%) PostgreSQL
14 16 (0.80%) SAP HANA
Development Applications
1 122 (6.13%) Visual Studio
2 115 (5.78%) Git (software)
3 80 (4.02%) JIRA
4 29 (1.46%) InstallShield
5 28 (1.41%) Team Foundation Server
6 24 (1.21%) Subversion
7 22 (1.11%) Jenkins
8 20 (1.01%) Axure RP
9 19 (0.95%) Balsamiq
9 19 (0.95%) Eclipse
10 17 (0.85%) MSI
11 12 (0.60%) AdminStudio
12 11 (0.55%) Visual Studio Team System
13 9 (0.45%) IntelliJ
13 9 (0.45%) Maven
13 9 (0.45%) Selenium
14 8 (0.40%) Mercurial
15 7 (0.35%) Rational DOORS
15 7 (0.35%) Zephyr
16 6 (0.30%) Gradle
General
1 284 (14.27%) Finance
2 145 (7.29%) Marketing
3 99 (4.97%) Retail
4 61 (3.07%) Telecoms
5 40 (2.01%) Manufacturing
6 39 (1.96%) Aerospace
7 37 (1.86%) Banking
8 33 (1.66%) Legal
9 31 (1.56%) Games
10 25 (1.26%) Billing
11 15 (0.75%) Electronics
12 12 (0.60%) Law
13 9 (0.45%) Automotive
13 9 (0.45%) French Language
13 9 (0.45%) Local Government
14 8 (0.40%) German Language
15 6 (0.30%) Advertising
15 6 (0.30%) Back Office
16 5 (0.25%) Dutch Language
16 5 (0.25%) Spanish Language
Job Titles
1 416 (20.90%) Developer
2 304 (15.28%) Consultant
3 297 (14.92%) Architect
4 211 (10.60%) Analyst
5 148 (7.44%) Java Developer
6 133 (6.68%) Business Analyst
6 133 (6.68%) Solutions Architect
7 118 (5.93%) Senior Developer
8 103 (5.18%) .NET Developer
9 102 (5.13%) Software Engineer
10 77 (3.87%) Agile Developer
10 77 (3.87%) C# Developer
11 65 (3.27%) Technical Architect
12 63 (3.17%) C# .NET Developer
12 63 (3.17%) Security Consultant
13 61 (3.07%) Agile Java Developer
14 60 (3.02%) Systems Engineer
15 59 (2.96%) Presales Consultant
16 57 (2.86%) Senior Java Developer
17 55 (2.76%) Java Engineer
Libraries, Frameworks & Software Standards
1 232 (11.66%) .NET
2 170 (8.54%) HTML
3 152 (7.64%) ASP.NET
4 122 (6.13%) CSS
5 120 (6.03%) Web Services
6 85 (4.27%) XML
7 75 (3.77%) jQuery
8 73 (3.67%) ASP.NET MVC
9 72 (3.62%) AngularJS
10 67 (3.37%) ASP.NET Web API
11 65 (3.27%) .NET Framework
12 48 (2.41%) Spring
13 40 (2.01%) React
14 38 (1.91%) SOAP
15 36 (1.81%) XSLT
16 35 (1.76%) RESTful
17 31 (1.56%) REST
17 31 (1.56%) WCF
18 29 (1.46%) HTML5
19 27 (1.36%) Vue.js
Miscellaneous
1 239 (12.01%) Analytical Skills
2 135 (6.78%) Self-Motivation
3 125 (6.28%) Data Centre
4 121 (6.08%) Management Information System
5 83 (4.17%) User Experience
6 67 (3.37%) Fintech
7 55 (2.76%) Hybrid Cloud
8 43 (2.16%) Public Cloud
9 40 (2.01%) Mobile App
10 36 (1.81%) Driving Licence
11 31 (1.56%) Robotics
12 30 (1.51%) Enterprise Software
13 28 (1.41%) Device Driver
14 25 (1.26%) Private Cloud
14 25 (1.26%) Smartphone
15 24 (1.21%) EPoS
15 24 (1.21%) Greenfield Project
16 22 (1.11%) FMCG
16 22 (1.11%) Virtual Team
17 17 (0.85%) Blog
Operating Systems
1 333 (16.73%) Windows
2 159 (7.99%) Linux
3 94 (4.72%) Windows 10
4 89 (4.47%) Windows Server
5 73 (3.67%) Unix
6 47 (2.36%) Android
6 47 (2.36%) Windows Server 2012
7 46 (2.31%) Windows 7
8 45 (2.26%) Windows Server 2008
9 40 (2.01%) Apple iOS
10 34 (1.71%) Windows 8
11 26 (1.31%) Mac OS X
12 17 (0.85%) AIX
13 16 (0.80%) Windows Server 2003
14 10 (0.50%) VxWorks
15 6 (0.30%) Data ONTAP
16 5 (0.25%) Windows NT
17 4 (0.20%) CentOS
18 3 (0.15%) Red Hat Enterprise Linux
18 3 (0.15%) Windows XP
Processes & Methodologies
1 487 (24.47%) Agile Software Development
2 446 (22.41%) Presales
3 292 (14.67%) Problem-Solving
4 248 (12.46%) ITIL
5 244 (12.26%) Software Engineering
6 242 (12.16%) Project Management
7 169 (8.49%) Analytics
8 157 (7.89%) Service Delivery
9 153 (7.69%) DevOps
10 146 (7.34%) MVC
11 140 (7.04%) IT Strategy
11 140 (7.04%) SDLC
12 137 (6.88%) TDD
13 132 (6.63%) Business Development
14 127 (6.38%) CRM
15 126 (6.33%) Scrum
16 123 (6.18%) Product Management
17 108 (5.43%) Computer Science
18 106 (5.33%) Change Management
18 106 (5.33%) Time Management
Programming Languages
1 344 (17.29%) SQL
2 306 (15.38%) Java
3 253 (12.71%) C#
4 228 (11.46%) JavaScript
5 131 (6.58%) C
6 101 (5.08%) Python
7 80 (4.02%) C++
8 60 (3.02%) PowerShell
9 58 (2.91%) T-SQL
10 28 (1.41%) PHP
11 20 (1.01%) VB.NET
12 19 (0.95%) Bash Shell
12 19 (0.95%) VBScript
13 16 (0.80%) PL/SQL
14 13 (0.65%) Shell Script
14 13 (0.65%) VB
15 12 (0.60%) R
15 12 (0.60%) Ruby
16 10 (0.50%) Perl
17 7 (0.35%) VBA
Qualifications
1 317 (15.93%) Degree
2 228 (11.46%) Security Cleared
3 123 (6.18%) SC Cleared
4 106 (5.33%) Microsoft Certification
5 98 (4.92%) Cisco Certification
6 78 (3.92%) CCNP
6 78 (3.92%) MCSE
7 69 (3.47%) DV Cleared
8 50 (2.51%) ITIL Certification
9 41 (2.06%) CCNA
9 41 (2.06%) CISSP
10 30 (1.51%) MCSA
11 28 (1.41%) Computer Science Degree
12 24 (1.21%) HND
13 23 (1.16%) Master's Degree
13 23 (1.16%) VMware Certified Professional (VCP)
14 22 (1.11%) HNC
15 21 (1.06%) CISM
15 21 (1.06%) MCP
16 20 (1.01%) ISEB
Quality Assurance & Compliance
1 120 (6.03%) SLA
2 88 (4.42%) QA
3 74 (3.72%) GDPR
4 51 (2.56%) ISO/IEC 27001
5 31 (1.56%) PCI DSS
6 27 (1.36%) ISO 9001
7 24 (1.21%) ISO 22301
8 17 (0.85%) Sarbanes-Oxley
9 16 (0.80%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 16 (0.80%) PMO
10 11 (0.55%) ISO/IEC 20000
11 9 (0.45%) SEPA
12 7 (0.35%) Data Quality
12 7 (0.35%) HMG Security Policy Framework
13 5 (0.25%) NIST 800
14 4 (0.20%) COSHH
14 4 (0.20%) Def Stans
14 4 (0.20%) PSD2
15 3 (0.15%) COBIT
15 3 (0.15%) ISO/IEC 27005
System Software
1 201 (10.10%) Active Directory
2 101 (5.08%) VMware Infrastructure
3 72 (3.62%) Hyper-V
4 46 (2.31%) XenApp
5 40 (2.01%) Docker
6 35 (1.76%) BitLocker
7 29 (1.46%) Microsoft App-V
8 25 (1.26%) XenDesktop
9 24 (1.21%) VMware ESXi
10 21 (1.06%) Virtual Machines
11 12 (0.60%) vSphere
12 11 (0.55%) Citrix Hypervisor
13 8 (0.40%) Firmware
13 8 (0.40%) Virtual Desktop
14 7 (0.35%) NFS
15 4 (0.20%) VMware Server
16 3 (0.15%) VMware NSX
17 1 (0.050%) Apache ZooKeeper
17 1 (0.050%) ProxySG
17 1 (0.050%) Xen
Systems Management
1 73 (3.67%) SCCM
2 52 (2.61%) Microsoft Intune
3 31 (1.56%) Puppet
4 29 (1.46%) Opscode Chef
4 29 (1.46%) Terraform
5 26 (1.31%) Ansible
5 26 (1.31%) Kubernetes
6 23 (1.16%) SCVMM
7 19 (0.95%) Microsoft Data Protection Manager
7 19 (0.95%) SCOM
8 18 (0.90%) SCOrch
9 15 (0.75%) FortiGate
10 12 (0.60%) MIIS
10 12 (0.60%) Single Sign-On
11 10 (0.50%) vCenter Server
12 9 (0.45%) SCDPM
13 8 (0.40%) AirWatch
13 8 (0.40%) Forefront Identity Manager
13 8 (0.40%) SCSM
13 8 (0.40%) WSUS
Vendors
1 483 (24.27%) Microsoft
2 148 (7.44%) Cisco
3 132 (6.63%) VMware
4 110 (5.53%) Oracle
5 95 (4.77%) Citrix
6 63 (3.17%) SAP
7 55 (2.76%) IBM
8 49 (2.46%) HP
9 47 (2.36%) Google
10 43 (2.16%) Juniper
11 40 (2.01%) Salesforce.com
12 36 (1.81%) Fortinet
13 33 (1.66%) Brocade
13 33 (1.66%) Meraki
14 30 (1.51%) Ruckus Wireless
15 26 (1.31%) F5
16 25 (1.26%) Dell
16 25 (1.26%) Palo Alto
17 24 (1.21%) Huawei
18 19 (0.95%) Veeam