Customer Requirements Job Trends

Customer Requirements
UK

The table below provides summary statistics and salary benchmarking for jobs requiring Customer Requirements skills. It covers permanent job vacancies from the 6 months leading up to 13 July 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jul 2026
Same period 2025 Same period 2024
Rank 403 144 185
Rank change year-on-year -259 +41 +9
Permanent jobs citing Customer Requirements 435 1,092 1,476
As % of all permanent jobs in the UK 0.44% 2.22% 1.46%
As % of the Processes & Methodologies category 0.60% 2.46% 1.78%
Number of salaries quoted 247 225 650
10th Percentile £28,100 £31,250 £28,500
25th Percentile £36,875 £41,250 £36,250
Median annual salary (50th Percentile) £55,000 £60,000 £50,000
Median % change year-on-year -8.33% +20.00% -9.09%
75th Percentile £68,750 £72,500 £65,000
90th Percentile £89,700 £94,500 £81,300
UK excluding London median annual salary £50,000 £55,000 £47,500
% change year-on-year -9.09% +15.79% -9.52%

All Process & Methodology Skills
UK

Customer Requirements falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 72,820 44,444 83,107
As % of all permanent jobs advertised in the UK 73.76% 90.26% 82.20%
Number of salaries quoted 50,274 24,878 58,156
10th Percentile £30,250 £28,750 £29,750
25th Percentile £41,250 £38,000 £40,000
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -8.71%
75th Percentile £78,750 £77,500 £72,500
90th Percentile £100,000 £98,750 £92,500
UK excluding London median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -9.09%

Customer Requirements
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing Customer Requirements relative to all permanent IT jobs advertised.

Customer Requirements job vacancy trend in the UK

Customer Requirements
Salary Trend

Salary distribution trend for jobs in the UK citing Customer Requirements.

Salary distribution trend for jobs in the UK citing Customer Requirements

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 13 July 2026.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 13 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -244 391 £55,000 -8.33% 318
UK excluding London -233 320 £50,000 -9.09% 264
South East -107 129 £50,000 -21.57% 87
Work from Home +13 107 £55,000 -24.14% 144
London 0 93 £63,500 -29.44% 77
North of England -63 53 £55,000 +9.88% 40
East of England -127 41 £55,000 -18.52% 29
South West -77 39 £49,375 -12.02% 47
Midlands -152 33 £55,000 +39.24% 48
West Midlands -13 24 £65,000 +91.11% 26
Yorkshire -34 22 £55,000 - 22
North West -52 20 £49,400 -1.31% 13
Scotland +9 13 £49,000 +53.13% 12
North East -49 11 £55,000 - 6
Wales -50 10 - - 2
East Midlands -133 8 £25,114 -44.19% 21
Northern Ireland -66 2 £50,000 -14.89% 9

Customer Requirements
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (2.76%) Microsoft Exchange
2 10 (2.30%) IIS
3 6 (1.38%) Apache
3 6 (1.38%) Apache Airflow
3 6 (1.38%) Apache Spark
3 6 (1.38%) Jupyter
4 5 (1.15%) Confluence
5 4 (0.92%) SharePoint
6 3 (0.69%) SAS
7 2 (0.46%) Gentran
7 2 (0.46%) Palantir Foundry
8 1 (0.23%) Adobe Experience Manager
8 1 (0.23%) JBoss
8 1 (0.23%) OpenStack
Applications
1 32 (7.36%) Microsoft Office
2 22 (5.06%) Microsoft Excel
3 8 (1.84%) AutoCAD
4 6 (1.38%) CATIA
5 5 (1.15%) MS Visio
6 4 (0.92%) Microsoft PowerPoint
7 3 (0.69%) Simulink
7 3 (0.69%) SOLIDWORKS
7 3 (0.69%) Stateflow
8 2 (0.46%) EPLAN
8 2 (0.46%) Microsoft Project
8 2 (0.46%) Windchill
9 1 (0.23%) Spreadsheet
Business Applications
1 7 (1.61%) SAP S/4HANA
2 3 (0.69%) Teamcenter
3 2 (0.46%) Dynamics CRM
3 2 (0.46%) NetSuite
4 1 (0.23%) SAP Business One
4 1 (0.23%) SAP EHS
4 1 (0.23%) SAP MM
4 1 (0.23%) SAP Retail
4 1 (0.23%) SAP SCM
4 1 (0.23%) SAP SD
Cloud Services
1 43 (9.89%) Azure
2 36 (8.28%) AWS
3 28 (6.44%) SaaS
4 22 (5.06%) Microsoft 365
5 10 (2.30%) GCP
5 10 (2.30%) Mimecast
6 9 (2.07%) Entra ID
7 7 (1.61%) Cloud Computing
7 7 (1.61%) OCI
7 7 (1.61%) Power Platform
8 6 (1.38%) Amazon CloudWatch
8 6 (1.38%) Amazon EC2
8 6 (1.38%) Amazon ECR
8 6 (1.38%) Amazon EMR
8 6 (1.38%) Amazon S3
9 5 (1.15%) Microsoft Copilot
9 5 (1.15%) Textract
10 4 (0.92%) Power Automate
11 3 (0.69%) AWS Step Functions
11 3 (0.69%) Stripe
Communications & Networking
1 37 (8.51%) Firewall
2 32 (7.36%) WAN
3 25 (5.75%) Network Security
4 22 (5.06%) LAN
5 21 (4.83%) Wireless
6 17 (3.91%) VPN
7 15 (3.45%) SD-WAN
8 11 (2.53%) Software-Defined Networking
9 7 (1.61%) SNMP
9 7 (1.61%) Wi-Fi
10 6 (1.38%) BGP
10 6 (1.38%) Cisco Firepower
10 6 (1.38%) HTTP
10 6 (1.38%) MPLS
10 6 (1.38%) TCP/IP
11 5 (1.15%) Broadband
12 4 (0.92%) DNS
12 4 (0.92%) Internet
12 4 (0.92%) IPv4
12 4 (0.92%) VLAN
Database & Business Intelligence
1 15 (3.45%) DTS
2 9 (2.07%) Crystal Reports
3 6 (1.38%) Amazon Athena
3 6 (1.38%) DynamoDB
4 5 (1.15%) Power BI
5 4 (0.92%) Big Data
5 4 (0.92%) SQL Server
6 2 (0.46%) Redis
7 1 (0.23%) BusinessObjects
7 1 (0.23%) Data Lake
7 1 (0.23%) Data Warehouse
7 1 (0.23%) MongoDB
7 1 (0.23%) MySQL
7 1 (0.23%) Relational Database
7 1 (0.23%) SQL Server Reporting Services
Development Applications
1 18 (4.14%) JIRA
2 14 (3.22%) GitLab
3 12 (2.76%) Git
4 9 (2.07%) Rational DOORS
5 7 (1.61%) Bitbucket
6 5 (1.15%) Jenkins
7 1 (0.23%) LabVIEW
7 1 (0.23%) Octopus Deploy
7 1 (0.23%) Zephyr
General
1 117 (26.90%) Social Skills
2 48 (11.03%) Finance
3 46 (10.57%) Aerospace
4 43 (9.89%) Analytical Skills
5 40 (9.20%) Presentation Skills
6 37 (8.51%) Retail
7 35 (8.05%) Manufacturing
8 31 (7.13%) Marketing
9 30 (6.90%) Telecoms
10 26 (5.98%) Legal
11 24 (5.52%) Electronics
11 24 (5.52%) Organisational Skills
12 18 (4.14%) Inclusion and Diversity
13 17 (3.91%) Games
14 14 (3.22%) Brand Awareness
15 11 (2.53%) Advertising
15 11 (2.53%) Documentation Skills
16 10 (2.30%) Banking
16 10 (2.30%) Public Sector
17 9 (2.07%) Influencing Skills
Job Titles
1 63 (14.48%) Systems Engineer
2 56 (12.87%) Architect
3 54 (12.41%) Consultant
4 52 (11.95%) Senior
5 30 (6.90%) Analyst
6 25 (5.75%) Solutions Architect
7 20 (4.60%) Lead
8 17 (3.91%) Principal Engineer
9 16 (3.68%) Senior Consultant
10 14 (3.22%) Presales Consultant
10 14 (3.22%) Principal Systems Engineer
10 14 (3.22%) Sales Director
10 14 (3.22%) Solutions Consultant
11 13 (2.99%) Business Development Manager
11 13 (2.99%) Business Manager
11 13 (2.99%) Development Manager
11 13 (2.99%) Network Architect
11 13 (2.99%) Sales Manager
11 13 (2.99%) Test Engineer
12 12 (2.76%) Support Analyst
Libraries, Frameworks & Software Standards
1 9 (2.07%) XML
2 6 (1.38%) Node.js
3 5 (1.15%) PySpark
4 3 (0.69%) A2A Protocol
4 3 (0.69%) CSS
4 3 (0.69%) HTML
4 3 (0.69%) Java RMI
4 3 (0.69%) Model Context Protocol
5 2 (0.46%) .NET
5 2 (0.46%) EDI
5 2 (0.46%) JSON
5 2 (0.46%) JSON Schema
5 2 (0.46%) LDAP
5 2 (0.46%) Regular Expression
5 2 (0.46%) Vue
5 2 (0.46%) Web Services
6 1 (0.23%) ASP.NET
6 1 (0.23%) ASP.NET Web API
6 1 (0.23%) GraphQL
Miscellaneous
1 34 (7.82%) Onboarding
2 30 (6.90%) Driving Licence
3 29 (6.67%) Data Centre
4 23 (5.29%) Self-Motivation
5 20 (4.60%) Enterprise Software
6 15 (3.45%) SCADA
7 13 (2.99%) Management Information System
8 12 (2.76%) Data Structures
9 10 (2.30%) Enterprise Cloud
10 8 (1.84%) Analytical Mindset
10 8 (1.84%) Renewable Energy
10 8 (1.84%) Web Conferencing
11 7 (1.61%) Low-Code
12 6 (1.38%) Hybrid Cloud
12 6 (1.38%) NHS
12 6 (1.38%) PKI
12 6 (1.38%) Product Ownership
13 5 (1.15%) AI Agents
13 5 (1.15%) Public Cloud
14 4 (0.92%) Virtual Team
Operating Systems
1 27 (6.21%) Windows
2 21 (4.83%) Windows Server
3 14 (3.22%) Linux
4 2 (0.46%) FreeRTOS
4 2 (0.46%) Red Hat Enterprise Linux
5 1 (0.23%) Android
5 1 (0.23%) Windows Server 2016
5 1 (0.23%) Windows Server 2019
Processes & Methodologies
1 94 (21.61%) Presales
2 65 (14.94%) Continuous Improvement
3 60 (13.79%) Problem-Solving
4 50 (11.49%) Agile
5 49 (11.26%) Systems Engineering
6 45 (10.34%) Customer Engagement
7 43 (9.89%) Mentoring
8 41 (9.43%) Roadmaps
9 39 (8.97%) Project Delivery
10 37 (8.51%) Business Development
11 36 (8.28%) AI
12 35 (8.05%) CRM
12 35 (8.05%) Validation
13 33 (7.59%) Decision-Making
14 30 (6.90%) Technical Leadership
15 29 (6.67%) Commercial Awareness
15 29 (6.67%) Customer Service
15 29 (6.67%) Requirements Gathering
16 28 (6.44%) B2B
16 28 (6.44%) Service Delivery
Programming Languages
1 28 (6.44%) Python
2 21 (4.83%) SQL
3 19 (4.37%) MATLAB
4 14 (3.22%) C
5 11 (2.53%) PowerShell
6 10 (2.30%) C++
7 7 (1.61%) Bash
7 7 (1.61%) C#
7 7 (1.61%) JavaScript
8 6 (1.38%) Java
9 3 (0.69%) Delphi
10 2 (0.46%) COBOL
10 2 (0.46%) Shell Script
10 2 (0.46%) TypeScript
11 1 (0.23%) ABAP
11 1 (0.23%) Assembly Language
11 1 (0.23%) Data Analysis Expressions
11 1 (0.23%) T-SQL
11 1 (0.23%) VB.NET
Qualifications
1 74 (17.01%) Degree
2 66 (15.17%) Security Cleared
3 30 (6.90%) BPSS Clearance
4 27 (6.21%) SC Cleared
5 21 (4.83%) HNC
5 21 (4.83%) HND
6 20 (4.60%) Cisco Certification
7 14 (3.22%) AWS Certification
8 12 (2.76%) DV Cleared
8 12 (2.76%) Microsoft Certification
9 11 (2.53%) CCIE
9 11 (2.53%) CCNP
9 11 (2.53%) CCSE
10 10 (2.30%) Azure Certification
10 10 (2.30%) Computer Science Degree
11 9 (2.07%) CISSP
12 7 (1.61%) CCIE Security
12 7 (1.61%) CCSA
12 7 (1.61%) JNCIE
12 7 (1.61%) JNCIP
Quality Assurance & Compliance
1 37 (8.51%) QA
2 12 (2.76%) GDPR
3 9 (2.07%) SLA
4 8 (1.84%) ARP4754
4 8 (1.84%) Data Quality
4 8 (1.84%) DO-254
4 8 (1.84%) ISO/IEC 15288
5 5 (1.15%) NCSC
6 4 (0.92%) Accessibility
6 4 (0.92%) NIST
6 4 (0.92%) SOC 2
7 3 (0.69%) Cyber Essentials
7 3 (0.69%) Cyber Essentials PLUS
7 3 (0.69%) NIST 800
8 2 (0.46%) IEC 61508
8 2 (0.46%) ISO 9001
8 2 (0.46%) MISRA
8 2 (0.46%) MISRA C
9 1 (0.23%) COSHH
9 1 (0.23%) ISO/IEC 27001
System Software
1 16 (3.68%) Active Directory
1 16 (3.68%) VMware Infrastructure
2 11 (2.53%) Docker
3 9 (2.07%) Firmware
4 7 (1.61%) Hyper-V
5 6 (1.38%) vSphere
6 4 (0.92%) Squid
6 4 (0.92%) VMware NSX
7 3 (0.69%) Embedded Firmware
8 2 (0.46%) VMware Workstation
9 1 (0.23%) Virtual Machines
Systems Management
1 18 (4.14%) Terraform
2 13 (2.99%) Ansible
3 6 (1.38%) Endace
3 6 (1.38%) Microsoft Intune
4 5 (1.15%) Kubernetes
5 4 (0.92%) Packer
5 4 (0.92%) ZABBIX
6 3 (0.69%) Functional Safety
7 2 (0.46%) FortiGate
7 2 (0.46%) NetBackup
8 1 (0.23%) CASB
8 1 (0.23%) Proxmox
8 1 (0.23%) WMI
Vendors
1 68 (15.63%) Microsoft
2 40 (9.20%) Cisco
3 30 (6.90%) Fortinet
4 23 (5.29%) VMware
5 18 (4.14%) Dell
6 17 (3.91%) SAP
7 16 (3.68%) Palo Alto
8 14 (3.22%) Juniper
9 11 (2.53%) CheckPoint
10 10 (2.30%) F5
10 10 (2.30%) IBM
10 10 (2.30%) N-able
11 9 (2.07%) HubSpot
12 7 (1.61%) Barracuda Networks
12 7 (1.61%) Salesforce
12 7 (1.61%) ServiceNow
12 7 (1.61%) Siemens
12 7 (1.61%) Sophos
13 6 (1.38%) Aruba
13 6 (1.38%) Oracle