Period
to 16 December 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 16 December 2017 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 285 268 256
Rank change year-on-year -17 -12 -18
Permanent jobs citing Customer Requirements 2088 2381 2839
As % of all permanent IT jobs advertised in the UK 1.17% 1.29% 1.32%
As % of the Processes & Methodologies category 1.30% 1.44% 1.48%
Number of salaries quoted 1453 1620 2235
UK median annual salary £49,039 £47,500 £47,500
Median salary % change year-on-year +3.24% - +5.56%
10th Percentile £29,750 £28,000 £29,250
90th Percentile £77,500 £78,075 £75,000
UK excluding London median annual salary £44,471 £45,000 £45,000
% change year-on-year -1.18% - +5.88%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 160238 165751 191244
As % of all permanent IT jobs advertised in the UK 89.94% 89.47% 88.91%
Number of salaries quoted 127030 137396 158261
UK median annual salary £50,000 £49,750 £47,500
Median salary % change year-on-year +0.50% +4.74% +5.56%
10th Percentile £28,750 £28,250 £27,500
90th Percentile £80,000 £80,000 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

The salary distribution of IT jobs citing Customer Requirements over the 6 months to 16 December 2017.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 1860 £48,250 +1.58% 160
UK excluding London -7 1449 £44,471 -1.18% 123
South East -24 485 £42,500 -15.00% 28
London -58 420 £65,000 +8.33% 45
Midlands +25 343 £42,500 +6.25% 27
North of England +13 261 £47,500 +11.76% 35
West Midlands -3 249 £42,500 +13.33% 18
North West +14 172 £48,750 +14.71% 14
South West -53 156 £42,500 +13.33% 10
East of England -6 149 £45,500 -17.27% 15
East Midlands +32 85 £41,500 -5.68% 9
Yorkshire +33 80 £50,000 +17.65% 13
Scotland -33 43 £38,750 -46.55% 2
Wales +30 31 £49,039 +8.97% 3
North East -14 9 £42,500 -15.00% 8
Northern Ireland -26 5 £39,250 -1.88% 3

For the 6 months to 16 December 2017, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Requirements.

1 568 (27.20%) Microsoft
2 478 (22.89%) Agile Software Development
3 453 (21.70%) Finance
4 428 (20.50%) Presales
5 368 (17.62%) Degree
6 342 (16.38%) SQL
7 317 (15.18%) Analytical Skills
8 281 (13.46%) Project Management
9 276 (13.22%) .NET
10 266 (12.74%) C#
11 258 (12.36%) SAP
12 256 (12.26%) ITIL
13 250 (11.97%) Windows
14 241 (11.54%) JavaScript
15 237 (11.35%) SQL Server
16 234 (11.21%) Retail
17 222 (10.63%) Continuous Improvement
18 219 (10.49%) Migration
19 208 (9.96%) Java
20 203 (9.72%) HTML
21 199 (9.53%) Microsoft Azure
22 194 (9.29%) Service Management
23 185 (8.86%) Service Delivery
24 168 (8.05%) Integration Testing
25 167 (8.00%) Manufacturing
26 165 (7.90%) ABAP
27 163 (7.81%) Security Cleared
28 161 (7.71%) VMware
29 158 (7.57%) Data Migration
30 154 (7.38%) Cisco

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 77 (3.69%) SharePoint
2 55 (2.63%) IIS
3 43 (2.06%) Skype for Business
4 31 (1.48%) MS Exchange
5 28 (1.34%) SharePoint 2013
5 28 (1.34%) Tomcat
6 21 (1.01%) Confluence
6 21 (1.01%) OpenStack
6 21 (1.01%) SharePoint Server
7 18 (0.86%) Exchange Server 2010
8 17 (0.81%) Exchange Server 2013
9 16 (0.77%) BizTalk Server
10 15 (0.72%) CMS
10 15 (0.72%) Elasticsearch
10 15 (0.72%) SharePoint 2010
11 14 (0.67%) Apache
11 14 (0.67%) Exchange Server 2007
11 14 (0.67%) Oracle Workflow
11 14 (0.67%) SAS
12 9 (0.43%) JBoss
Applications
1 97 (4.65%) Microsoft Office
2 84 (4.02%) Microsoft Excel
3 20 (0.96%) Microsoft Project
3 20 (0.96%) MS Visio
4 15 (0.72%) Microsoft PowerPoint
5 7 (0.34%) Photoshop
6 4 (0.19%) Simulink
7 2 (0.096%) AutoCAD
7 2 (0.096%) InfoPath
7 2 (0.096%) Spreadsheet
8 1 (0.048%) 3ds Max
8 1 (0.048%) Adobe Creative Suite
8 1 (0.048%) Adobe Illustrator
8 1 (0.048%) InVision
8 1 (0.048%) Maya
8 1 (0.048%) Moqups
8 1 (0.048%) OmniGraffle
8 1 (0.048%) PaintShop Pro
8 1 (0.048%) Snagit
8 1 (0.048%) SOLIDWORKS
Business Applications
1 89 (4.26%) SAP S/4HANA
2 49 (2.35%) Dynamics AX
3 42 (2.01%) Remedy ITSM
4 39 (1.87%) SAP EWM
5 33 (1.58%) Dynamics CRM
6 25 (1.20%) SAP CO
6 25 (1.20%) SAP FI
6 25 (1.20%) SAP FI/CO
7 19 (0.91%) Magento
8 14 (0.67%) Oracle CRM
9 13 (0.62%) SAP WM
10 12 (0.57%) NetSuite
11 11 (0.53%) Dynamics NAV
12 10 (0.48%) Oracle ERP
12 10 (0.48%) SAP BPC
13 9 (0.43%) Salesforce.com CRM
14 7 (0.34%) SAP CRM
14 7 (0.34%) SAP Hybris
15 6 (0.29%) SAP SD
16 4 (0.19%) Sage 50
Cloud Services
1 199 (9.53%) Microsoft Azure
2 124 (5.94%) Office 365
3 121 (5.80%) Amazon AWS
4 97 (4.65%) SaaS
5 46 (2.20%) Dynamics 365
6 37 (1.77%) IaaS
7 25 (1.20%) Azure Active Directory
8 22 (1.05%) PaaS
9 20 (0.96%) Cloud Computing
9 20 (0.96%) OneDrive
10 17 (0.81%) npm
10 17 (0.81%) OpenShift
11 16 (0.77%) Oracle CX
11 16 (0.77%) Oracle Service Cloud
12 13 (0.62%) AWS CloudFormation
13 12 (0.57%) Google Cloud Platform
14 7 (0.34%) Salesforce Service Cloud
14 7 (0.34%) Yammer
15 6 (0.29%) Veeva
16 5 (0.24%) Serverless
Communications & Networking
1 93 (4.45%) LAN
2 82 (3.93%) WAN
3 81 (3.88%) Firewall
4 63 (3.02%) Wireless
5 55 (2.63%) Internet
6 53 (2.54%) VPN
7 51 (2.44%) TCP/IP
8 46 (2.20%) MPLS
9 40 (1.92%) BGP
10 38 (1.82%) Skype
11 34 (1.63%) Unified Communications
12 32 (1.53%) IPsec
13 30 (1.44%) Network Security
14 29 (1.39%) DNS
14 29 (1.39%) OSPF
15 25 (1.20%) SSL
16 24 (1.15%) Cisco ASA
17 23 (1.10%) NetScaler
18 22 (1.05%) VLAN
18 22 (1.05%) VoIP
Database & Business Intelligence
1 237 (11.35%) SQL Server
2 57 (2.73%) Relational Database
3 38 (1.82%) MySQL
4 37 (1.77%) Data Warehouse
5 33 (1.58%) SQL Server Integration Services
6 32 (1.53%) NoSQL
7 30 (1.44%) SQL Server Reporting Services
8 29 (1.39%) SQL Server 2014
9 24 (1.15%) Big Data
10 20 (0.96%) BusinessObjects
10 20 (0.96%) MongoDB
11 19 (0.91%) Power BI
12 18 (0.86%) SQL Server 2012
13 17 (0.81%) Star Schema
14 15 (0.72%) MarkLogic
14 15 (0.72%) RDBMS
14 15 (0.72%) SQL Server Analysis Services
15 14 (0.67%) Oracle Database
16 12 (0.57%) Crystal Reports
16 12 (0.57%) SQL Server 2008
Development Applications
1 113 (5.41%) LSMW
2 109 (5.22%) eCATT
3 107 (5.12%) Visual Studio
4 95 (4.55%) Git (software)
5 69 (3.30%) JIRA
6 58 (2.78%) Team Foundation Server
7 41 (1.96%) Jenkins
8 30 (1.44%) Subversion
9 20 (0.96%) JUnit
10 19 (0.91%) Cucumber
11 17 (0.81%) Mockito
12 16 (0.77%) gulp
13 14 (0.67%) Atlassian Bamboo
13 14 (0.67%) Eclipse
14 12 (0.57%) SoapUI
14 12 (0.57%) SpecFlow
15 9 (0.43%) Oracle APEX
16 8 (0.38%) Selenium
17 7 (0.34%) IntelliJ
18 6 (0.29%) Maven
General
1 453 (21.70%) Finance
2 234 (11.21%) Retail
3 167 (8.00%) Manufacturing
4 147 (7.04%) Marketing
5 125 (5.99%) Publishing
6 92 (4.41%) Telecoms
7 85 (4.07%) Billing
8 52 (2.49%) Banking
8 52 (2.49%) Legal
9 37 (1.77%) General Ledger
10 24 (1.15%) Financial Institution
11 23 (1.10%) Electronics
12 19 (0.91%) Advertising
13 16 (0.77%) Military
14 14 (0.67%) Aerospace
15 12 (0.57%) Vietnamese Language
16 11 (0.53%) Law
17 10 (0.48%) Games
18 9 (0.43%) Back Office
18 9 (0.43%) Local Government
Job Titles
1 469 (22.46%) Consultant
2 342 (16.38%) Developer
3 290 (13.89%) Architect
4 226 (10.82%) Analyst
5 171 (8.19%) SAP Consultant
6 142 (6.80%) Solutions Architect
7 123 (5.89%) .NET Developer
8 113 (5.41%) Business Analyst
9 88 (4.21%) C# Developer
10 81 (3.88%) C# .NET Developer
11 78 (3.74%) Senior Developer
12 68 (3.26%) Logistics Consultant
13 66 (3.16%) Technical Consultant
14 64 (3.07%) SAP Logistics Consultant
14 64 (3.07%) Software Engineer
15 63 (3.02%) SAP EWM Consultant
16 59 (2.83%) Presales Consultant
17 57 (2.73%) Project Manager
17 57 (2.73%) Service Manager
18 52 (2.49%) Java Developer
Libraries, Frameworks & Software Standards
1 276 (13.22%) .NET
2 203 (9.72%) HTML
3 142 (6.80%) Web Services
4 139 (6.66%) CSS
5 137 (6.56%) EDI
6 130 (6.23%) ASP.NET
7 127 (6.08%) XML
8 113 (5.41%) IDoc
9 105 (5.03%) AngularJS
10 93 (4.45%) jQuery
11 91 (4.36%) ASP.NET Web API
12 81 (3.88%) SOAP
13 77 (3.69%) XSLT
14 74 (3.54%) REST
15 68 (3.26%) WCF
16 66 (3.16%) Ajax
17 65 (3.11%) HTML5
18 54 (2.59%) .NET Framework
19 46 (2.20%) Spring
20 38 (1.82%) SAP XI
Miscellaneous
1 317 (15.18%) Analytical Skills
2 108 (5.17%) Computer Science
2 108 (5.17%) Management Information System
3 107 (5.12%) NHS
4 104 (4.98%) Data Centre
5 76 (3.64%) LIMS
6 58 (2.78%) Public Cloud
7 54 (2.59%) User Experience
8 43 (2.06%) Virtual Team
9 35 (1.68%) Enterprise Software
10 28 (1.34%) Driving Licence
11 23 (1.10%) Mobile App
12 22 (1.05%) CESG
13 20 (0.96%) iPad
14 18 (0.86%) Hybrid Cloud
15 16 (0.77%) Robotics
15 16 (0.77%) Tandem
16 15 (0.72%) Fintech
16 15 (0.72%) Greenfield Project
16 15 (0.72%) Hedge funds
Operating Systems
1 250 (11.97%) Windows
2 140 (6.70%) Linux
3 113 (5.41%) Windows Server
4 75 (3.59%) Unix
5 68 (3.26%) Windows Server 2012
6 63 (3.02%) Windows 10
7 49 (2.35%) Windows Server 2008
8 33 (1.58%) Windows 7
9 15 (0.72%) Android
9 15 (0.72%) Apple iOS
10 14 (0.67%) Red Hat Enterprise Linux
11 7 (0.34%) Windows 8
12 6 (0.29%) CentOS
12 6 (0.29%) Oracle Linux
12 6 (0.29%) VMS
13 5 (0.24%) Embedded Linux
14 4 (0.19%) Windows Server 2003
15 3 (0.14%) AIX
15 3 (0.14%) Solaris
16 2 (0.096%) Ubuntu
Processes & Methodologies
1 478 (22.89%) Agile Software Development
2 428 (20.50%) Presales
3 281 (13.46%) Project Management
4 256 (12.26%) ITIL
5 222 (10.63%) Continuous Improvement
6 219 (10.49%) Migration
7 194 (9.29%) Service Management
8 185 (8.86%) Service Delivery
9 168 (8.05%) Integration Testing
10 158 (7.57%) Data Migration
11 148 (7.09%) OO
12 144 (6.90%) Scrum
12 144 (6.90%) SDLC
13 140 (6.70%) Logistics
14 117 (5.60%) Business Intelligence
14 117 (5.60%) CRM
15 114 (5.46%) TDD
16 113 (5.41%) Stakeholder Management
17 111 (5.32%) Software Engineering
18 107 (5.12%) Mentoring
Programming Languages
1 342 (16.38%) SQL
2 266 (12.74%) C#
3 241 (11.54%) JavaScript
4 208 (9.96%) Java
5 165 (7.90%) ABAP
6 78 (3.74%) Python
7 56 (2.68%) C
8 55 (2.63%) C++
9 44 (2.11%) PowerShell
10 43 (2.06%) T-SQL
11 37 (1.77%) PHP
11 37 (1.77%) VB
12 34 (1.63%) VB.NET
13 30 (1.44%) Ruby
14 27 (1.29%) PL/SQL
15 22 (1.05%) VBScript
16 20 (0.96%) VBA
17 17 (0.81%) Bash Shell
18 16 (0.77%) Perl
18 16 (0.77%) TypeScript
Qualifications
1 368 (17.62%) Degree
2 163 (7.81%) Security Cleared
3 114 (5.46%) SC Cleared
4 93 (4.45%) Microsoft Certification
5 79 (3.78%) Cisco Certification
6 67 (3.21%) MCSE
7 48 (2.30%) CCNP
8 44 (2.11%) DV Cleared
9 39 (1.87%) CCNA
9 39 (1.87%) CISSP
10 37 (1.77%) MCSA
11 36 (1.72%) Computer Science Degree
11 36 (1.72%) ITIL Certification
12 24 (1.15%) CCIE
13 22 (1.05%) CISM
13 22 (1.05%) PMI Certification
14 18 (0.86%) PMP
15 17 (0.81%) MBA
15 17 (0.81%) VMware Certified Professional (VCP)
16 16 (0.77%) MCP
Quality Assurance & Compliance
1 122 (5.84%) QA
2 109 (5.22%) SLA
3 53 (2.54%) ISO/IEC 27001
4 40 (1.92%) PCI DSS
5 36 (1.72%) PMO
6 29 (1.39%) COBIT
7 27 (1.29%) HMG Security Policy Framework
7 27 (1.29%) Sarbanes-Oxley
8 21 (1.01%) JSP 440
9 14 (0.67%) ISO/IEC 20000
10 9 (0.43%) Data Quality
10 9 (0.43%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 6 (0.29%) GMP
11 6 (0.29%) ISO 9001
12 4 (0.19%) DO-178B
13 3 (0.14%) Cyber Essentials
13 3 (0.14%) GAMP
13 3 (0.14%) GDPR
14 2 (0.096%) Def Stans
15 1 (0.048%) MISRA C
System Software
1 138 (6.61%) Active Directory
2 98 (4.69%) VMware Infrastructure
3 60 (2.87%) Hyper-V
4 42 (2.01%) Docker
4 42 (2.01%) XenApp
5 38 (1.82%) XenDesktop
6 27 (1.29%) Microsoft App-V
6 27 (1.29%) vSphere
7 25 (1.20%) VMware ESXi
8 16 (0.77%) VMware NSX
9 13 (0.62%) Virtual Machines
10 8 (0.38%) BitLocker
11 7 (0.34%) Virtual Desktop
12 6 (0.29%) Firmware
13 3 (0.14%) Oracle RAC
14 2 (0.096%) Microsoft Virtual Server
14 2 (0.096%) Virtual Servers
15 1 (0.048%) KVM
15 1 (0.048%) NFS
15 1 (0.048%) vCloud
Systems Management
1 48 (2.30%) Puppet
2 32 (1.53%) Opscode Chef
3 31 (1.48%) Microsoft Intune
4 28 (1.34%) SCCM
5 25 (1.20%) Kubernetes
5 25 (1.20%) Microsoft Data Protection Manager
6 24 (1.15%) Ansible
7 22 (1.05%) SCOrch
8 20 (0.96%) Forefront Identity Manager
9 15 (0.72%) BMC PATROL
10 14 (0.67%) vRealize
11 13 (0.62%) Salt
12 11 (0.53%) Terraform
13 9 (0.43%) Tivoli Storage Manager
14 7 (0.34%) AirWatch
14 7 (0.34%) Nessus
14 7 (0.34%) rkt
15 5 (0.24%) Mesos
15 5 (0.24%) SCVMM
16 4 (0.19%) SCDPM
Vendors
1 568 (27.20%) Microsoft
2 258 (12.36%) SAP
3 161 (7.71%) VMware
4 154 (7.38%) Cisco
5 130 (6.23%) Oracle
6 93 (4.45%) Citrix
7 59 (2.83%) ServiceNow
8 58 (2.78%) BMC
9 55 (2.63%) HP
10 50 (2.39%) Juniper
11 49 (2.35%) Salesforce.com
12 44 (2.11%) Remedy
13 30 (1.44%) CheckPoint
14 28 (1.34%) HEAT Software
15 27 (1.29%) F5
16 26 (1.25%) SEEBURGER
17 25 (1.20%) Red Hat
18 21 (1.01%) NetApp
19 20 (0.96%) IBM
19 20 (0.96%) Veeam