Period
to 16 February 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 16 February 2020 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
16 Feb 2020
Same period 2019 Same period 2018
Rank 263 218 277
Rank change year-on-year -45 +59 +2
Permanent jobs citing Customer Requirements 1,479 2,447 2,182
As % of all permanent IT jobs advertised in the UK 1.21% 1.63% 1.24%
As % of the Processes & Methodologies category 1.31% 1.76% 1.34%
Number of salaries quoted 1,094 1,854 1,593
UK median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +11.11%
10th Percentile £31,250 £30,250 £28,000
90th Percentile £82,500 £77,500 £85,000
UK excluding London median annual salary £50,000 £47,500 £43,500
% change year-on-year +5.26% +9.20% -1.14%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 112,571 138,810 162,377
As % of all permanent IT jobs advertised in the UK 91.95% 92.19% 92.23%
Number of salaries quoted 89,192 109,498 131,881
UK median annual salary £53,000 £52,500 £50,000
Median salary % change year-on-year +0.95% +5.00% +5.26%
10th Percentile £30,750 £30,000 £28,750
90th Percentile £88,750 £85,000 £80,000
UK excluding London median annual salary £47,000 £45,000 £45,000
% change year-on-year +4.44% - +5.88%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

The salary distribution of IT jobs citing Customer Requirements over the 6 months to 16 February 2020.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 16 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 1,366 £52,500 - 384
UK excluding London -35 970 £50,000 +5.26% 330
London -45 433 £68,750 +9.13% 85
South East -60 322 £52,500 +10.53% 89
South West +38 211 £47,500 +5.56% 48
Midlands -24 192 £45,000 - 63
West Midlands -40 123 £50,000 - 42
North of England -27 118 £45,000 - 64
East of England +43 86 £55,000 +4.76% 36
East Midlands +21 69 £42,500 - 20
Yorkshire +32 61 £45,000 +7.14% 24
North West -44 49 £45,000 -5.26% 34
Scotland -15 34 £35,000 -16.67% 23
North East +10 8 £39,087 -13.14% 6
Northern Ireland +3 7 £45,000 +42.86% 5
Wales -28 6 £40,263 -17.90% 3

For the 6 months to 16 February 2020, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 421 (28.47%) Agile Software Development
2 395 (26.71%) Microsoft
3 340 (22.99%) Azure
4 287 (19.41%) Degree
5 266 (17.99%) Presales
6 245 (16.57%) Finance
7 227 (15.35%) Problem-Solving
8 225 (15.21%) Windows
9 220 (14.87%) SQL
10 201 (13.59%) AWS
11 163 (11.02%) Project Delivery
11 163 (11.02%) Office 365
12 160 (10.82%) SQL Server
13 159 (10.75%) Project Management
14 155 (10.48%) Active Directory
15 154 (10.41%) Analytical Skills
16 151 (10.21%) JavaScript
17 150 (10.14%) C#
18 140 (9.47%) Linux
19 139 (9.40%) ITIL
20 137 (9.26%) .NET
21 135 (9.13%) Service Delivery
22 131 (8.86%) DevOps
23 127 (8.59%) Scrum
24 122 (8.25%) Marketing
25 116 (7.84%) Business Development
26 112 (7.57%) Retail
27 109 (7.37%) SaaS
28 105 (7.10%) Web Services
29 102 (6.90%) Cybersecurity

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (5.34%) SharePoint
2 50 (3.38%) Skype for Business
3 38 (2.57%) IIS
4 34 (2.30%) MS Exchange
4 34 (2.30%) Tomcat
5 19 (1.28%) Apache
6 14 (0.95%) Confluence
6 14 (0.95%) Drupal
6 14 (0.95%) WebLogic
7 13 (0.88%) OpenStack
8 12 (0.81%) Apache Spark
9 11 (0.74%) Cloud Foundry
9 11 (0.74%) CMS
9 11 (0.74%) SharePoint 2013
10 7 (0.47%) SAS
11 6 (0.41%) Elasticsearch
11 6 (0.41%) WebSphere
12 5 (0.34%) Exchange Server 2013
12 5 (0.34%) nginx
13 4 (0.27%) BizTalk Server
Applications
1 57 (3.85%) Microsoft Office
2 41 (2.77%) Microsoft Excel
3 17 (1.15%) Microsoft PowerPoint
4 15 (1.01%) Microsoft Project
5 14 (0.95%) MS Visio
6 7 (0.47%) Spreadsheet
7 3 (0.20%) Acrobat
7 3 (0.20%) OmniGraffle
7 3 (0.20%) Sketch
8 2 (0.14%) Adobe Creative Suite
9 1 (0.068%) InVision
9 1 (0.068%) Simulink
9 1 (0.068%) SOLIDWORKS
9 1 (0.068%) Zeplin
Business Applications
1 31 (2.10%) Dynamics AX
2 10 (0.68%) SAP S/4HANA
3 6 (0.41%) Dynamics CRM
4 4 (0.27%) IBM Operational Decision Manager
4 4 (0.27%) NetSuite
4 4 (0.27%) SAP ERP
5 3 (0.20%) Cognos TM1
6 2 (0.14%) Cognos Controller
6 2 (0.14%) Oracle Applications
6 2 (0.14%) Remedy ITSM
6 2 (0.14%) Salesforce.com CRM
6 2 (0.14%) SAP CO
6 2 (0.14%) SAP FI
6 2 (0.14%) SAP FI/CO
7 1 (0.068%) BusinessWorks
7 1 (0.068%) Infor SunSystems
7 1 (0.068%) PeopleSoft HCM
7 1 (0.068%) PeopleSoft HRMS
7 1 (0.068%) SAP SD
7 1 (0.068%) Teamcenter
Cloud Services
1 340 (22.99%) Azure
2 201 (13.59%) AWS
3 163 (11.02%) Office 365
4 109 (7.37%) SaaS
5 83 (5.61%) Azure Active Directory
6 62 (4.19%) Power Platform
7 53 (3.58%) IaaS
8 40 (2.70%) PaaS
9 33 (2.23%) OneDrive
10 32 (2.16%) GCP
11 21 (1.42%) Dynamics 365
12 17 (1.15%) Cloud Computing
13 14 (0.95%) Virtual Private Cloud
14 13 (0.88%) G Suite
15 12 (0.81%) Mimecast
15 12 (0.81%) OpenShift
16 11 (0.74%) Serverless
17 10 (0.68%) PowerApps
18 9 (0.61%) Yammer
19 7 (0.47%) NuGet
Communications & Networking
1 91 (6.15%) Firewall
2 56 (3.79%) WAN
3 51 (3.45%) MPLS
4 50 (3.38%) Skype
5 49 (3.31%) Unified Communications
6 43 (2.91%) LAN
7 42 (2.84%) Internet
8 39 (2.64%) Wireless
9 33 (2.23%) VPN
10 30 (2.03%) Network Security
11 28 (1.89%) DNS
12 25 (1.69%) DHCP
13 24 (1.62%) DMZ
13 24 (1.62%) TCP/IP
14 23 (1.56%) VoIP
15 18 (1.22%) BGP
16 15 (1.01%) SNMP
16 15 (1.01%) Wi-Fi
17 14 (0.95%) Cisco ASA
18 11 (0.74%) OSPF
Database & Business Intelligence
1 160 (10.82%) SQL Server
2 67 (4.53%) SQL Server Reporting Services
3 55 (3.72%) SQL Server 2012
4 54 (3.65%) SQL Server Integration Services
5 49 (3.31%) Power BI
6 45 (3.04%) SQL Server 2008
7 38 (2.57%) Relational Database
8 37 (2.50%) SQL Server 2016
9 32 (2.16%) Big Data
9 32 (2.16%) Oracle Database
10 26 (1.76%) PostgreSQL
11 23 (1.56%) Oracle Reports
12 22 (1.49%) MySQL
13 16 (1.08%) Data Warehouse
13 16 (1.08%) NoSQL
14 13 (0.88%) Blockchain
14 13 (0.88%) MongoDB
14 13 (0.88%) Oracle Database 11g
14 13 (0.88%) Oracle Database 12c
15 12 (0.81%) Oracle Database 10g
Development Applications
1 72 (4.87%) JIRA
2 55 (3.72%) Git (software)
3 50 (3.38%) Team Foundation Server
3 50 (3.38%) Visual Studio
4 36 (2.43%) Jenkins
5 30 (2.03%) Visual Studio Team System
6 20 (1.35%) Rational DOORS
7 15 (1.01%) Subversion
8 14 (0.95%) Gradle
9 11 (0.74%) Oracle Forms
9 11 (0.74%) Selenium
10 10 (0.68%) Liquibase
10 10 (0.68%) SQL Server Management Studio (SSMS)
10 10 (0.68%) webpack
11 9 (0.61%) InstallShield
11 9 (0.61%) MSI
11 9 (0.61%) Oracle APEX
12 8 (0.54%) Burp Suite
12 8 (0.54%) Eclipse
12 8 (0.54%) Metasploit
General
1 245 (16.57%) Finance
2 122 (8.25%) Marketing
3 112 (7.57%) Retail
4 67 (4.53%) Telecoms
5 62 (4.19%) Military
6 53 (3.58%) Aerospace
7 46 (3.11%) Automotive
8 45 (3.04%) Public Sector
9 36 (2.43%) Banking
10 31 (2.10%) Manufacturing
11 27 (1.83%) Games
11 27 (1.83%) Legal
12 23 (1.56%) Electronics
13 19 (1.28%) Billing
14 17 (1.15%) Local Government
15 16 (1.08%) French Language
16 14 (0.95%) Investment Banking
17 13 (0.88%) German Language
18 11 (0.74%) Law
19 9 (0.61%) Pharmaceutical
Job Titles
1 252 (17.04%) Consultant
2 228 (15.42%) Architect
3 219 (14.81%) Developer
4 145 (9.80%) Analyst
5 107 (7.23%) Solutions Architect
6 74 (5.00%) Business Analyst
7 55 (3.72%) Project Manager
7 55 (3.72%) Senior Developer
8 53 (3.58%) Systems Engineer
9 49 (3.31%) Software Engineer
9 49 (3.31%) Technical Consultant
10 44 (2.97%) Lead Developer
10 44 (2.97%) Security Consultant
11 41 (2.77%) Senior Consultant
12 39 (2.64%) .NET Developer
13 36 (2.43%) Azure Architect
13 36 (2.43%) Cloud Architect
14 35 (2.37%) Java Developer
15 34 (2.30%) Software Developer
16 32 (2.16%) Cybersecurity Consultant
Libraries, Frameworks & Software Standards
1 137 (9.26%) .NET
2 105 (7.10%) Web Services
3 91 (6.15%) HTML
4 71 (4.80%) CSS
5 70 (4.73%) AngularJS
6 64 (4.33%) ASP.NET
7 50 (3.38%) ASP.NET MVC
8 41 (2.77%) .NET Framework
8 41 (2.77%) jQuery
9 40 (2.70%) REST
10 39 (2.64%) SOAP
11 35 (2.37%) JSON
12 33 (2.23%) XML
13 27 (1.83%) Spring
14 25 (1.69%) .NET Core
15 19 (1.28%) Kafka
16 17 (1.15%) LDAP
16 17 (1.15%) Node.js
17 16 (1.08%) RESTful
18 15 (1.01%) Middleware
Miscellaneous
1 154 (10.41%) Analytical Skills
2 94 (6.36%) Management Information System
3 88 (5.95%) Data Centre
4 60 (4.06%) User Experience
5 56 (3.79%) Self-Motivation
6 52 (3.52%) Public Cloud
7 47 (3.18%) Hybrid Cloud
8 29 (1.96%) Virtual Team
9 22 (1.49%) CESG
10 20 (1.35%) Enterprise Software
11 18 (1.22%) Mobile App
12 14 (0.95%) SCADA
13 13 (0.88%) Algorithms
13 13 (0.88%) Internet of Things
14 12 (0.81%) Driving Licence
14 12 (0.81%) EMC VMAX
14 12 (0.81%) EMC VNX
14 12 (0.81%) EPoS
14 12 (0.81%) iSeries
14 12 (0.81%) Private Cloud
Operating Systems
1 225 (15.21%) Windows
2 140 (9.47%) Linux
3 95 (6.42%) Windows 10
4 83 (5.61%) Windows Server
5 27 (1.83%) Unix
6 26 (1.76%) Windows Server 2012
7 24 (1.62%) Windows 7
8 20 (1.35%) Windows 8
9 13 (0.88%) CentOS
9 13 (0.88%) Debian
9 13 (0.88%) Ubuntu
10 12 (0.81%) Windows Server 2008
11 7 (0.47%) Apple iOS
12 6 (0.41%) Android
13 5 (0.34%) AIX
14 4 (0.27%) Windows Server 2003
15 3 (0.20%) Solaris
16 1 (0.068%) Data ONTAP
16 1 (0.068%) Embedded Linux
16 1 (0.068%) Red Hat Enterprise Linux
Processes & Methodologies
1 421 (28.47%) Agile Software Development
2 266 (17.99%) Presales
3 227 (15.35%) Problem-Solving
4 163 (11.02%) Project Delivery
5 159 (10.75%) Project Management
6 139 (9.40%) ITIL
7 135 (9.13%) Service Delivery
8 131 (8.86%) DevOps
9 127 (8.59%) Scrum
10 116 (7.84%) Business Development
11 102 (6.90%) Cybersecurity
12 100 (6.76%) Software Engineering
13 99 (6.69%) Migration
14 95 (6.42%) Mentoring
15 91 (6.15%) Waterfall
16 89 (6.02%) MVC
17 87 (5.88%) SDLC
18 83 (5.61%) Product Management
19 81 (5.48%) Analytics
20 80 (5.41%) Service Management
Programming Languages
1 220 (14.87%) SQL
2 151 (10.21%) JavaScript
3 150 (10.14%) C#
4 100 (6.76%) Java
5 84 (5.68%) Python
6 59 (3.99%) C
7 42 (2.84%) C++
8 39 (2.64%) PowerShell
9 32 (2.16%) PL/SQL
10 31 (2.10%) X++
11 27 (1.83%) Bash Shell
12 22 (1.49%) PHP
13 21 (1.42%) T-SQL
14 15 (1.01%) VBScript
15 14 (0.95%) VB.NET
16 13 (0.88%) Perl
17 11 (0.74%) Embedded C
18 10 (0.68%) Java 8
19 8 (0.54%) Apex Code
20 7 (0.47%) R
Qualifications
1 287 (19.41%) Degree
2 89 (6.02%) Security Cleared
3 62 (4.19%) SC Cleared
4 58 (3.92%) Cisco Certification
5 57 (3.85%) Microsoft Certification
6 51 (3.45%) Computer Science Degree
7 49 (3.31%) CISSP
8 32 (2.16%) MCSE
9 26 (1.76%) CCNA
10 24 (1.62%) CCNP
11 19 (1.28%) CISM
12 17 (1.15%) CCIE
13 15 (1.01%) PRINCE2 Certification
14 14 (0.95%) CREST Certified
14 14 (0.95%) ITIL Certification
15 13 (0.88%) RHCE
16 12 (0.81%) Chartered Engineer
16 12 (0.81%) CompTIA Security+
17 11 (0.74%) DV Cleared
17 11 (0.74%) ISTQB
Quality Assurance & Compliance
1 74 (5.00%) SLA
2 63 (4.26%) QA
3 51 (3.45%) ISO/IEC 27001
4 39 (2.64%) PCI DSS
5 26 (1.76%) HMG Security Policy Framework
5 26 (1.76%) ISO/IEC 20000
5 26 (1.76%) JSP 440
6 22 (1.49%) COBIT
6 22 (1.49%) Sarbanes-Oxley
7 16 (1.08%) GDPR
8 12 (0.81%) Def Stans
9 10 (0.68%) ISO 9001
10 9 (0.61%) ISO 26262
11 8 (0.54%) Data Quality
11 8 (0.54%) PMO
12 5 (0.34%) 21 CFR Part 11
12 5 (0.34%) GxP
13 4 (0.27%) ISO 14001
13 4 (0.27%) ISO 22301
13 4 (0.27%) NCSC
System Software
1 155 (10.48%) Active Directory
2 70 (4.73%) VMware Infrastructure
3 49 (3.31%) Hyper-V
4 41 (2.77%) Docker
5 35 (2.37%) XenApp
6 12 (0.81%) Microsoft App-V
7 11 (0.74%) XenDesktop
8 10 (0.68%) vSphere
9 8 (0.54%) Firmware
10 7 (0.47%) Virtual Machines
11 4 (0.27%) Corosync
11 4 (0.27%) DRBD
11 4 (0.27%) FreeRADIUS
11 4 (0.27%) Postfix
12 3 (0.20%) BitLocker
12 3 (0.20%) Citrix Hypervisor
12 3 (0.20%) IAG
12 3 (0.20%) Oracle RAC
13 2 (0.14%) Apache ZooKeeper
14 1 (0.068%) VMware ESXi
Systems Management
1 78 (5.27%) Microsoft Intune
2 70 (4.73%) SCCM
3 40 (2.70%) Kubernetes
4 36 (2.43%) Ansible
5 29 (1.96%) Puppet
6 26 (1.76%) Opscode Chef
7 18 (1.22%) Terraform
8 14 (0.95%) WSUS
9 13 (0.88%) Red Hat Satellite
9 13 (0.88%) Red Hat Spacewalk
9 13 (0.88%) yum
10 12 (0.81%) Packer
11 11 (0.74%) Docker Swarm
11 11 (0.74%) Mesos
12 9 (0.61%) Nessus
13 8 (0.54%) FortiGate
13 8 (0.54%) Nmap
13 8 (0.54%) OpenVAS
13 8 (0.54%) Single Sign-On
14 4 (0.27%) HAProxy
Vendors
1 395 (26.71%) Microsoft
2 100 (6.76%) Oracle
3 86 (5.81%) VMware
4 85 (5.75%) Cisco
5 65 (4.39%) Salesforce.com
6 55 (3.72%) Google
7 45 (3.04%) IBM
8 43 (2.91%) Fortinet
9 41 (2.77%) Citrix
9 41 (2.77%) SAP
10 35 (2.37%) EMC
11 33 (2.23%) HP
12 32 (2.16%) Juniper
13 25 (1.69%) Dell
14 24 (1.62%) Tableau
15 18 (1.22%) Palo Alto
16 17 (1.15%) ServiceNow
17 16 (1.08%) Red Hat
18 15 (1.01%) CheckPoint
19 14 (0.95%) JDA