Period
to 11 December 2019

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 11 December 2019 with a comparison to the same period in the previous 2 years.

Customer Requirements
UK
6 months to
11 Dec 2019
Same period 2018 Same period 2017
Rank 269 226 294
Rank change year-on-year -43 +68 -21
Permanent jobs citing Customer Requirements 1,570 2,423 2,087
As % of all permanent IT jobs advertised in the UK 1.18% 1.52% 1.16%
As % of the Processes & Methodologies category 1.28% 1.65% 1.26%
Number of salaries quoted 1,151 1,824 1,459
UK median annual salary £52,500 £52,500 £48,500
Median salary % change year-on-year - +8.25% +2.11%
10th Percentile £30,000 £31,000 £29,950
90th Percentile £77,500 £80,000 £76,250
UK excluding London median annual salary £49,669 £47,500 £44,000
% change year-on-year +4.57% +7.95% -2.22%

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 122,812 146,926 165,749
As % of all permanent IT jobs advertised in the UK 92.04% 91.99% 92.25%
Number of salaries quoted 97,323 116,436 131,690
UK median annual salary £52,500 £52,500 £50,000
Median salary % change year-on-year - +5.00% +3.09%
10th Percentile £30,000 £29,650 £28,250
90th Percentile £87,500 £85,000 £80,000
UK excluding London median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a percentage of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

The salary distribution of IT jobs citing Customer Requirements over the 6 months to 11 December 2019.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 11 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -35 1,460 £52,500 +2.94% 359
UK excluding London -27 1,050 £49,669 +4.57% 319
London -52 444 £65,000 +4.00% 64
South East -65 338 £52,500 +10.53% 100
Midlands -10 209 £47,500 +7.95% 63
South West +8 195 £47,500 +21.79% 57
North of England -7 163 £45,000 -5.26% 40
West Midlands -28 138 £50,000 +13.64% 40
North West -3 102 £45,000 -10.00% 25
East of England +56 97 £55,000 +10.00% 35
East Midlands +11 71 £47,500 +11.76% 23
Yorkshire +12 54 £49,337 +4.97% 11
Scotland -22 33 £42,500 -5.56% 22
Wales -15 15 £51,250 +9.00% 3
Northern Ireland -8 9 £45,000 +42.86%
North East +16 7 £39,087 -13.14% 4

For the 6 months to 11 December 2019, IT jobs citing Customer Requirements also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Customer Requirements.

1 459 (29.24%) Microsoft
2 388 (24.71%) Agile Software Development
3 370 (23.57%) Azure
4 297 (18.92%) Presales
5 285 (18.15%) Windows
6 269 (17.13%) Degree
7 233 (14.84%) Finance
8 228 (14.52%) Active Directory
9 226 (14.39%) Office 365
10 218 (13.89%) Problem-Solving
11 217 (13.82%) SQL
12 201 (12.80%) AWS
13 170 (10.83%) Project Delivery
14 165 (10.51%) Project Management
15 156 (9.94%) ITIL
16 154 (9.81%) Service Delivery
17 151 (9.62%) SQL Server
18 143 (9.11%) C#
19 137 (8.73%) Cybersecurity
20 132 (8.41%) Analytical Skills
21 131 (8.34%) JavaScript
22 130 (8.28%) .NET
22 130 (8.28%) Web Services
23 129 (8.22%) Management Information System
24 121 (7.71%) DevOps
25 119 (7.58%) Firewall
26 118 (7.52%) Scrum
27 115 (7.32%) Retail
28 114 (7.26%) Linux
29 113 (7.20%) VMware

Customer Requirements
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 107 (6.82%) SharePoint
2 51 (3.25%) MS Exchange
3 50 (3.18%) Skype for Business
4 43 (2.74%) IIS
5 32 (2.04%) Tomcat
6 20 (1.27%) Confluence
7 17 (1.08%) SharePoint 2013
7 17 (1.08%) WebLogic
8 14 (0.89%) Apache
8 14 (0.89%) Exchange Server 2013
9 13 (0.83%) Drupal
10 9 (0.57%) Apache Spark
10 9 (0.57%) SharePoint 2010
11 8 (0.51%) CMS
11 8 (0.51%) Exchange Server 2010
12 7 (0.45%) SAS
13 6 (0.38%) Elasticsearch
14 5 (0.32%) nginx
15 4 (0.25%) BizTalk Server
16 3 (0.19%) Umbraco
Applications
1 89 (5.67%) Microsoft Office
2 44 (2.80%) Microsoft Excel
3 19 (1.21%) MS Visio
4 14 (0.89%) Microsoft PowerPoint
5 11 (0.70%) Microsoft Project
6 8 (0.51%) OmniGraffle
7 7 (0.45%) Sketch
8 6 (0.38%) InVision
9 5 (0.32%) Spreadsheet
10 4 (0.25%) InDesign
10 4 (0.25%) Simulink
11 3 (0.19%) Acrobat
12 2 (0.13%) Chatbot
12 2 (0.13%) PrintSoft PReS
13 1 (0.064%) Adobe Creative Suite
13 1 (0.064%) SOLIDWORKS
13 1 (0.064%) Zeplin
Business Applications
1 29 (1.85%) Dynamics AX
2 12 (0.76%) SAP S/4HANA
3 6 (0.38%) Dynamics CRM
4 5 (0.32%) NetSuite
5 4 (0.25%) Adobe Campaign
5 4 (0.25%) Remedy ITSM
6 3 (0.19%) Dynamics GP
6 3 (0.19%) Oracle Applications
6 3 (0.19%) Sparx Enterprise Architect
7 2 (0.13%) Cognos TM1
7 2 (0.13%) Dynamics NAV
7 2 (0.13%) Salesforce.com CRM
7 2 (0.13%) SAP Business One
7 2 (0.13%) SAP CO
7 2 (0.13%) SAP CRM
7 2 (0.13%) SAP FI
7 2 (0.13%) SAP FI/CO
8 1 (0.064%) BigMachines
8 1 (0.064%) PeopleSoft HCM
8 1 (0.064%) SAP Business ByDesign
Cloud Services
1 370 (23.57%) Azure
2 226 (14.39%) Office 365
3 201 (12.80%) AWS
4 108 (6.88%) Azure Active Directory
5 100 (6.37%) SaaS
6 72 (4.59%) Power Platform
7 70 (4.46%) IaaS
8 42 (2.68%) PaaS
9 38 (2.42%) OneDrive
10 23 (1.46%) GCP
11 20 (1.27%) Dynamics 365
11 20 (1.27%) Yammer
12 18 (1.15%) Serverless
13 17 (1.08%) Cloud Computing
14 16 (1.02%) Virtual Private Cloud
15 14 (0.89%) G Suite
15 14 (0.89%) Mimecast
15 14 (0.89%) PowerApps
16 7 (0.45%) Azure Functions
16 7 (0.45%) NuGet
Communications & Networking
1 119 (7.58%) Firewall
2 77 (4.90%) WAN
3 64 (4.08%) LAN
4 54 (3.44%) Internet
5 52 (3.31%) Unified Communications
6 50 (3.18%) Skype
7 49 (3.12%) MPLS
7 49 (3.12%) VPN
8 45 (2.87%) Network Security
8 45 (2.87%) Wireless
9 43 (2.74%) DNS
10 37 (2.36%) DHCP
11 32 (2.04%) TCP/IP
12 29 (1.85%) VoIP
13 24 (1.53%) SAN
14 21 (1.34%) SNMP
15 16 (1.02%) BGP
15 16 (1.02%) Cisco ASA
16 15 (0.96%) SMTP
17 13 (0.83%) DMZ
Database & Business Intelligence
1 151 (9.62%) SQL Server
2 64 (4.08%) SQL Server Reporting Services
3 60 (3.82%) Power BI
4 53 (3.38%) SQL Server Integration Services
5 49 (3.12%) SQL Server 2012
6 43 (2.74%) SQL Server 2008
7 35 (2.23%) SQL Server 2016
8 33 (2.10%) Relational Database
9 32 (2.04%) Big Data
10 27 (1.72%) Oracle Reports
11 24 (1.53%) Data Warehouse
12 23 (1.46%) MySQL
12 23 (1.46%) Oracle Database
13 21 (1.34%) PostgreSQL
14 20 (1.27%) NoSQL
15 15 (0.96%) MongoDB
16 14 (0.89%) Blockchain
17 12 (0.76%) Amazon RDS
17 12 (0.76%) Oracle Database 11g
17 12 (0.76%) Oracle Database 12c
Development Applications
1 68 (4.33%) JIRA
2 57 (3.63%) Git (software)
3 54 (3.44%) Visual Studio
4 48 (3.06%) Team Foundation Server
5 30 (1.91%) Jenkins
6 28 (1.78%) Visual Studio Team System
7 23 (1.46%) Rational DOORS
8 22 (1.40%) InstallShield
8 22 (1.40%) MSI
9 21 (1.34%) Subversion
10 12 (0.76%) Postman
10 12 (0.76%) Selenium
11 11 (0.70%) Eclipse
12 10 (0.64%) Burp Suite
12 10 (0.64%) GitLab
12 10 (0.64%) Metasploit
12 10 (0.64%) webpack
13 9 (0.57%) Axure RP
13 9 (0.57%) SQL Server Management Studio (SSMS)
14 8 (0.51%) Balsamiq
General
1 233 (14.84%) Finance
2 115 (7.32%) Retail
3 109 (6.94%) Marketing
4 68 (4.33%) Telecoms
5 66 (4.20%) Military
6 58 (3.69%) Aerospace
7 57 (3.63%) Public Sector
8 37 (2.36%) Legal
9 34 (2.17%) Automotive
9 34 (2.17%) Banking
10 28 (1.78%) Games
10 28 (1.78%) Manufacturing
11 25 (1.59%) Electronics
12 14 (0.89%) Billing
13 13 (0.83%) Investment Banking
14 12 (0.76%) French Language
14 12 (0.76%) German Language
15 11 (0.70%) Law
16 10 (0.64%) Local Government
17 8 (0.51%) Pharmaceutical
Job Titles
1 356 (22.68%) Consultant
2 204 (12.99%) Developer
3 175 (11.15%) Architect
4 144 (9.17%) Analyst
5 97 (6.18%) Solutions Architect
6 88 (5.61%) Technical Consultant
7 83 (5.29%) Business Analyst
8 77 (4.90%) Systems Engineer
9 69 (4.39%) Security Consultant
10 67 (4.27%) Project Manager
11 57 (3.63%) Senior Consultant
11 57 (3.63%) Senior Developer
12 52 (3.31%) Cybersecurity Consultant
13 45 (2.87%) Lead Developer
14 39 (2.48%) .NET Developer
15 38 (2.42%) IT Consultant
16 35 (2.23%) Software Engineer
17 33 (2.10%) IT Manager
18 32 (2.04%) Junior
18 32 (2.04%) Presales Consultant
Libraries, Frameworks & Software Standards
1 130 (8.28%) .NET
1 130 (8.28%) Web Services
2 82 (5.22%) HTML
3 64 (4.08%) AngularJS
4 60 (3.82%) CSS
5 58 (3.69%) ASP.NET
6 43 (2.74%) ASP.NET MVC
7 38 (2.42%) SOAP
8 36 (2.29%) jQuery
9 32 (2.04%) .NET Framework
9 32 (2.04%) REST
10 29 (1.85%) XML
11 27 (1.72%) Spring
12 22 (1.40%) .NET Core
13 20 (1.27%) JSON
14 19 (1.21%) Kafka
15 18 (1.15%) React
16 15 (0.96%) RESTful
17 14 (0.89%) LDAP
17 14 (0.89%) Node.js
Miscellaneous
1 132 (8.41%) Analytical Skills
2 129 (8.22%) Management Information System
3 91 (5.80%) Data Centre
4 64 (4.08%) User Experience
5 60 (3.82%) Self-Motivation
6 56 (3.57%) Public Cloud
7 47 (2.99%) Hybrid Cloud
8 29 (1.85%) Virtual Team
9 28 (1.78%) EMC VNX
9 28 (1.78%) Mobile App
10 26 (1.66%) EMC VMAX
10 26 (1.66%) iSeries
11 21 (1.34%) Algorithms
12 17 (1.08%) Enterprise Storage
13 15 (0.96%) Driving Licence
13 15 (0.96%) Internet of Things
13 15 (0.96%) Private Cloud
14 14 (0.89%) ASIC
14 14 (0.89%) CCTV
14 14 (0.89%) Enterprise Software
Operating Systems
1 285 (18.15%) Windows
2 114 (7.26%) Linux
3 107 (6.82%) Windows 10
4 102 (6.50%) Windows Server
5 29 (1.85%) Windows 7
6 26 (1.66%) Unix
6 26 (1.66%) Windows Server 2012
7 19 (1.21%) Windows 8
8 15 (0.96%) Android
8 15 (0.96%) Apple iOS
8 15 (0.96%) Windows Server 2008
9 13 (0.83%) CentOS
9 13 (0.83%) Ubuntu
10 12 (0.76%) Debian
11 11 (0.70%) AIX
12 5 (0.32%) Mac OS X
13 4 (0.25%) Embedded Linux
13 4 (0.25%) Windows Server 2003
14 2 (0.13%) Solaris
15 1 (0.064%) Windows XP
Processes & Methodologies
1 388 (24.71%) Agile Software Development
2 297 (18.92%) Presales
3 218 (13.89%) Problem-Solving
4 170 (10.83%) Project Delivery
5 165 (10.51%) Project Management
6 156 (9.94%) ITIL
7 154 (9.81%) Service Delivery
8 137 (8.73%) Cybersecurity
9 121 (7.71%) DevOps
10 118 (7.52%) Scrum
11 113 (7.20%) Business Development
12 109 (6.94%) Mentoring
13 108 (6.88%) IT Strategy
14 105 (6.69%) Product Management
15 102 (6.50%) Migration
16 99 (6.31%) Technical Leadership
17 96 (6.11%) Service Management
18 93 (5.92%) SDLC
19 90 (5.73%) Business Intelligence
20 89 (5.67%) Computer Science
Programming Languages
1 217 (13.82%) SQL
2 143 (9.11%) C#
3 131 (8.34%) JavaScript
4 104 (6.62%) Java
5 79 (5.03%) C
5 79 (5.03%) Python
6 68 (4.33%) PowerShell
7 47 (2.99%) C++
8 28 (1.78%) T-SQL
8 28 (1.78%) X++
9 22 (1.40%) PL/SQL
9 22 (1.40%) VBScript
10 20 (1.27%) Bash Shell
11 16 (1.02%) PHP
12 14 (0.89%) MATLAB
13 13 (0.83%) Perl
14 12 (0.76%) VB.NET
15 9 (0.57%) TypeScript
16 7 (0.45%) ABAP
17 6 (0.38%) VB
Qualifications
1 269 (17.13%) Degree
2 113 (7.20%) Security Cleared
3 80 (5.10%) SC Cleared
4 78 (4.97%) Microsoft Certification
5 73 (4.65%) Cisco Certification
6 68 (4.33%) CISSP
7 58 (3.69%) MCSE
8 57 (3.63%) Computer Science Degree
9 43 (2.74%) CCNP
10 33 (2.10%) CCNA
11 24 (1.53%) MCSA
12 23 (1.46%) DV Cleared
13 20 (1.27%) ISTQB
13 20 (1.27%) PRINCE2 Certification
13 20 (1.27%) VMware Certified Professional (VCP)
14 19 (1.21%) CCIE
15 15 (0.96%) CompTIA Security+
16 14 (0.89%) ITIL Certification
17 13 (0.83%) CCDP
17 13 (0.83%) CREST Certified
Quality Assurance & Compliance
1 103 (6.56%) SLA
2 59 (3.76%) QA
3 40 (2.55%) ISO/IEC 27001
4 22 (1.40%) ISO/IEC 20000
5 18 (1.15%) PCI DSS
6 14 (0.89%) Def Stans
6 14 (0.89%) GDPR
7 12 (0.76%) ISO 9001
8 7 (0.45%) ISO 22301
8 7 (0.45%) PMO
9 6 (0.38%) ISO 26262
9 6 (0.38%) JSP 440
10 5 (0.32%) 21 CFR Part 11
10 5 (0.32%) Data Quality
10 5 (0.32%) GxP
10 5 (0.32%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 4 (0.25%) HMG Security Policy Framework
11 4 (0.25%) Sarbanes-Oxley
12 3 (0.19%) GPG13
13 2 (0.13%) DICOM
System Software
1 228 (14.52%) Active Directory
2 86 (5.48%) VMware Infrastructure
3 61 (3.89%) Hyper-V
4 42 (2.68%) XenApp
5 33 (2.10%) Docker
6 28 (1.78%) Microsoft App-V
7 19 (1.21%) XenDesktop
8 16 (1.02%) Citrix Hypervisor
9 12 (0.76%) vSphere
10 10 (0.64%) Virtual Machines
11 5 (0.32%) VMware NSX
12 4 (0.25%) Corosync
12 4 (0.25%) DRBD
12 4 (0.25%) FreeRADIUS
12 4 (0.25%) Postfix
13 3 (0.19%) BitLocker
13 3 (0.19%) Firmware
13 3 (0.19%) IAG
13 3 (0.19%) Oracle RAC
14 2 (0.13%) HDFS
Systems Management
1 104 (6.62%) Microsoft Intune
2 86 (5.48%) SCCM
3 33 (2.10%) Ansible
4 31 (1.97%) Kubernetes
5 16 (1.02%) Puppet
6 15 (0.96%) Opscode Chef
6 15 (0.96%) Terraform
7 14 (0.89%) AirWatch
7 14 (0.89%) WSUS
8 12 (0.76%) Red Hat Satellite
8 12 (0.76%) Red Hat Spacewalk
8 12 (0.76%) yum
9 11 (0.70%) Nessus
10 10 (0.64%) FortiGate
10 10 (0.64%) Nmap
10 10 (0.64%) OpenVAS
11 8 (0.51%) Single Sign-On
11 8 (0.51%) Systems Management Server (SMS)
12 6 (0.38%) HAProxy
12 6 (0.38%) vRealize
Vendors
1 459 (29.24%) Microsoft
2 113 (7.20%) VMware
3 100 (6.37%) Cisco
4 78 (4.97%) Oracle
5 68 (4.33%) Citrix
6 58 (3.69%) IBM
7 57 (3.63%) Salesforce.com
8 52 (3.31%) Google
8 52 (3.31%) HP
9 49 (3.12%) Fortinet
9 49 (3.12%) SAP
10 47 (2.99%) EMC
11 40 (2.55%) Dell
12 34 (2.17%) Juniper
13 28 (1.78%) EqualLogic
14 26 (1.66%) Dell Compellent
14 26 (1.66%) Palo Alto
14 26 (1.66%) SonicWALL
14 26 (1.66%) Sun
14 26 (1.66%) Tableau