IT Support Engineer Jobs with Hybrid/Remote/WFH Options

IT Support Engineer
UK > Work from Home

The median IT Support Engineer salary for remote or hybrid work is £31,750 per year, according to job vacancies posted during the 6 months leading to 3 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 May 2025
Same period 2024 Same period 2023
Rank 319 359 488
Rank change year-on-year +40 +129 +172
Permanent jobs requiring an IT Support Engineer 98 237 191
As % of all permanent jobs with a WFH option 0.65% 0.70% 0.45%
As % of the Job Titles category 0.71% 0.73% 0.47%
Number of salaries quoted 70 222 154
10th Percentile £26,725 £24,250 £25,187
25th Percentile £28,250 £26,000 £26,625
Median annual salary (50th Percentile) £31,750 £32,500 £32,000
Median % change year-on-year -2.31% +1.56% +1.59%
75th Percentile £35,000 £36,938 £36,438
90th Percentile £53,750 £41,375 £47,500
UK median annual salary £31,500 £30,000 £32,500
% change year-on-year +5.00% -7.69% +4.84%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,761 32,474 40,893
% of permanent jobs with a recognized job title 90.71% 96.00% 96.05%
Number of salaries quoted 9,932 24,947 29,049
10th Percentile £30,000 £33,008 £36,711
25th Percentile £43,750 £42,500 £47,447
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,550 £60,000
% change year-on-year +9.42% -12.42% -

IT Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured IT Support Engineer in the job title as a proportion of all IT jobs advertised.

IT Support Engineer trend for jobs with Hybrid/Remote/WFH options

IT Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing IT Support Engineer.

IT Support Engineer salary trend for jobs with a WFH option

IT Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing IT Support Engineer over the 6 months to 3 May 2025.

IT Support Engineer salary histogram for jobs with a WFH option

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 3 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring IT Support Engineer in the job title.

1 70 (71.43%) Microsoft 365
2 62 (63.27%) Windows
3 58 (59.18%) Active Directory
4 57 (58.16%) Microsoft
5 53 (54.08%) Azure
6 45 (45.92%) Social Skills
7 33 (33.67%) Problem-Solving
8 30 (30.61%) Customer Service
9 24 (24.49%) Wi-Fi
10 22 (22.45%) Microsoft Exchange
11 21 (21.43%) Windows Server
12 20 (20.41%) Windows 10
13 17 (17.35%) PowerShell
14 16 (16.33%) Firewall
14 16 (16.33%) Finance
15 15 (15.31%) VMware
15 15 (15.31%) DNS
16 14 (14.29%) SharePoint
16 14 (14.29%) Analytical Skills
17 13 (13.27%) Self-Motivation
17 13 (13.27%) ITSM
17 13 (13.27%) Degree
17 13 (13.27%) SaaS
17 13 (13.27%) Mac OS
18 12 (12.24%) Microsoft Office
18 12 (12.24%) B2B
18 12 (12.24%) Driving Licence
19 11 (11.22%) Entra ID
19 11 (11.22%) Internet
19 11 (11.22%) Migration

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (22.45%) Microsoft Exchange
2 14 (14.29%) SharePoint
3 10 (10.20%) Confluence
4 1 (1.02%) Apache
4 1 (1.02%) CMS
4 1 (1.02%) Tomcat
4 1 (1.02%) WordPress
Applications
1 12 (12.24%) Microsoft Office
Business Applications
1 5 (5.10%) Sage 200
1 5 (5.10%) Sage 50
Cloud Services
1 70 (71.43%) Microsoft 365
2 53 (54.08%) Azure
3 13 (13.27%) SaaS
4 11 (11.22%) Entra ID
5 4 (4.08%) AWS
6 2 (2.04%) Cloud Computing
6 2 (2.04%) IaaS
6 2 (2.04%) Mimecast
6 2 (2.04%) WhatsApp
7 1 (1.02%) Amazon EC2
7 1 (1.02%) Amazon S3
7 1 (1.02%) Dropbox
7 1 (1.02%) GitHub
7 1 (1.02%) PaaS
7 1 (1.02%) Virtual Private Cloud
Communications & Networking
1 24 (24.49%) Wi-Fi
2 16 (16.33%) Firewall
3 15 (15.31%) DNS
4 11 (11.22%) Internet
5 10 (10.20%) VLAN
6 7 (7.14%) DHCP
6 7 (7.14%) VPN
7 5 (5.10%) NAS
7 5 (5.10%) SAN
7 5 (5.10%) VoIP
8 3 (3.06%) TCP/IP
9 2 (2.04%) SD-WAN
9 2 (2.04%) WAN
10 1 (1.02%) HTTP
10 1 (1.02%) LAN
10 1 (1.02%) SSL
Database & Business Intelligence
1 3 (3.06%) SQL Server
2 1 (1.02%) MariaDB
Development Applications
1 5 (5.10%) JIRA
2 1 (1.02%) Git
General
1 45 (45.92%) Social Skills
2 16 (16.33%) Finance
3 14 (14.29%) Analytical Skills
4 7 (7.14%) Organisational Skills
4 7 (7.14%) Telecoms
5 4 (4.08%) Inclusion and Diversity
6 2 (2.04%) Legal
6 2 (2.04%) Marketing
7 1 (1.02%) Arabic Language
7 1 (1.02%) Public Sector
Libraries, Frameworks & Software Standards
1 10 (10.20%) 802.1X
2 1 (1.02%) Software Packaging
2 1 (1.02%) WSH
Miscellaneous
1 13 (13.27%) Self-Motivation
2 12 (12.24%) Driving Licence
3 6 (6.12%) EPoS
3 6 (6.12%) Onboarding
4 4 (4.08%) Video Conferencing
5 2 (2.04%) iPhone
6 1 (1.02%) Renewable Energy
6 1 (1.02%) Replication
Operating Systems
1 62 (63.27%) Windows
2 21 (21.43%) Windows Server
3 20 (20.41%) Windows 10
4 13 (13.27%) Mac OS
5 11 (11.22%) Apple iOS
6 6 (6.12%) Windows 7
7 5 (5.10%) Windows Server 2016
8 4 (4.08%) Android
8 4 (4.08%) Linux
9 2 (2.04%) Windows Server 2019
10 1 (1.02%) Debian
10 1 (1.02%) Mac OS X
10 1 (1.02%) Red Hat Enterprise Linux
10 1 (1.02%) Ubuntu
Processes & Methodologies
1 33 (33.67%) Problem-Solving
2 30 (30.61%) Customer Service
3 13 (13.27%) ITSM
4 12 (12.24%) B2B
5 11 (11.22%) Migration
6 10 (10.20%) ITIL
7 9 (9.18%) Mentoring
8 8 (8.16%) Computer Science
8 8 (8.16%) Cybersecurity
8 8 (8.16%) Disaster Recovery
9 6 (6.12%) CRM
9 6 (6.12%) High Availability
9 6 (6.12%) Infrastructure Management
10 5 (5.10%) Data Privacy
10 5 (5.10%) Infrastructure Engineering
10 5 (5.10%) Remote Monitoring and Management
10 5 (5.10%) Server Management
10 5 (5.10%) Service Delivery
11 4 (4.08%) Mobile Device Management
11 4 (4.08%) Service Management
Programming Languages
1 17 (17.35%) PowerShell
2 6 (6.12%) Python
3 1 (1.02%) Bash
3 1 (1.02%) SQL
3 1 (1.02%) VBScript
Qualifications
1 13 (13.27%) Degree
2 9 (9.18%) Microsoft Certification
3 5 (5.10%) DV Cleared
3 5 (5.10%) MCSA
3 5 (5.10%) Security Cleared
4 4 (4.08%) DBS Check
4 4 (4.08%) MCP
5 3 (3.06%) A+ Certification
6 2 (2.04%) AWS Certification
6 2 (2.04%) Azure Certification
7 1 (1.02%) CCNA
7 1 (1.02%) CCNP
7 1 (1.02%) Cisco Certification
7 1 (1.02%) MCITP
7 1 (1.02%) MCSE
7 1 (1.02%) NVQ Level 3
Quality Assurance & Compliance
1 2 (2.04%) Cyber Essentials
1 2 (2.04%) Cyber Essentials PLUS
1 2 (2.04%) ISO 9001
1 2 (2.04%) ISO/IEC 27001
1 2 (2.04%) SLA
2 1 (1.02%) GDPR
System Software
1 58 (59.18%) Active Directory
2 8 (8.16%) VMware Infrastructure
3 5 (5.10%) Hyper-V
4 2 (2.04%) Microsoft Virtual Server
4 2 (2.04%) Virtual Desktop
4 2 (2.04%) Virtual Servers
4 2 (2.04%) VMware ESXi
5 1 (1.02%) BitLocker
5 1 (1.02%) Docker
5 1 (1.02%) Firmware
Systems Management
1 11 (11.22%) Microsoft Intune
2 2 (2.04%) Single Sign-On
3 1 (1.02%) Ansible
3 1 (1.02%) SCCM
Vendors
1 57 (58.16%) Microsoft
2 15 (15.31%) VMware
3 5 (5.10%) Apple
3 5 (5.10%) Sage
4 3 (3.06%) SonicWALL
5 2 (2.04%) ConnectWise
5 2 (2.04%) Meraki
5 2 (2.04%) ServiceNow
5 2 (2.04%) Sophos
5 2 (2.04%) WatchGuard
6 1 (1.02%) Google
6 1 (1.02%) Mitel
6 1 (1.02%) Red Hat
6 1 (1.02%) SAP
6 1 (1.02%) Veeam