Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £215, according to job vacancies posted in the 6 months leading up to 19 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
19 Jun 2024		 Same period 2023 Same period 2022
Rank 117 108 134
Rank change year-on-year -9 +26 +103
Contract jobs requiring a Support Engineer 731 1,114 1,432
As % of all contract jobs advertised in England 1.95% 2.37% 2.04%
As % of the Job Titles category 2.10% 2.51% 2.14%
Number of daily rates quoted 501 813 947
10th Percentile £140 £150 £135
25th Percentile £163 £185 £163
Median daily rate (50th Percentile) £215 £250 £213
Median % change year-on-year -14.00% +17.65% +1.19%
75th Percentile £325 £438 £300
90th Percentile £488 £700 £438
UK median daily rate £215 £250 £213
% change year-on-year -14.00% +17.65% +1.19%
Number of hourly rates quoted 50 49 104
10th Percentile £16.25 £12.95 £13.00
25th Percentile £18.60 £16.50 £15.69
Median hourly rate £23.05 £20.00 £17.67
Median % change year-on-year +15.23% +13.19% +10.44%
75th Percentile £43.75 £25.75 £23.30
90th Percentile £58.84 £34.30 £32.83
UK median hourly rate £22.50 £20.30 £17.53
% change year-on-year +10.84% +15.80% +9.56%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,808 44,443 66,953
% of contract IT jobs with a recognized job title 92.80% 94.49% 95.39%
Number of daily rates quoted 22,757 31,614 47,944
10th Percentile £288 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +7.00%
75th Percentile £638 £663 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £538 £525
% change year-on-year -2.42% +2.48% +6.06%
Number of hourly rates quoted 2,654 1,321 1,753
10th Percentile £12.86 £14.36 £12.80
25th Percentile £16.30 £20.00 £15.90
Median hourly rate £39.50 £45.00 £24.00
Median % change year-on-year -12.22% +87.50% +14.01%
75th Percentile £62.50 £65.00 £49.25
90th Percentile £74.00 £77.50 £65.00
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 19 June 2024.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 19 June 2024.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 19 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -12 302 £250 -31.51% 123
South East -16 123 £215 -4.44% 146
Midlands +2 98 £200 -20.00% 99
North of England -32 82 £185 -15.91% 129
South West -26 63 £178 -11.00% 77
West Midlands -14 51 £200 -23.08% 54
East of England -10 50 £225 +17.65% 61
East Midlands +12 47 £200 -20.00% 45
North West -25 40 £160 -31.18% 66
Yorkshire -7 34 £200 -6.98% 50
North East +5 8 £175 -12.50% 15
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 19 June 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 421 (57.59%) Windows
2 253 (34.61%) Active Directory
3 240 (32.83%) Social Skills
4 231 (31.60%) Microsoft
5 221 (30.23%) Microsoft 365
6 161 (22.02%) Windows 10
7 159 (21.75%) Security Cleared
8 140 (19.15%) Customer Service
9 131 (17.92%) SCCM
10 130 (17.78%) Problem-Solving
11 114 (15.60%) Azure
12 107 (14.64%) SC Cleared
13 103 (14.09%) ITIL
14 102 (13.95%) Finance
15 93 (12.72%) Windows Server
16 84 (11.49%) Microsoft Office
17 79 (10.81%) Firewall
18 77 (10.53%) Cisco
19 76 (10.40%) PowerShell
19 76 (10.40%) Degree
20 73 (9.99%) Microsoft Exchange
21 70 (9.58%) Linux
22 65 (8.89%) Microsoft Intune
23 64 (8.76%) VPN
24 62 (8.48%) Public Sector
25 57 (7.80%) Windows 7
26 56 (7.66%) VMware
27 55 (7.52%) DNS
28 53 (7.25%) Telecoms
29 51 (6.98%) ServiceNow

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (9.99%) Microsoft Exchange
2 31 (4.24%) SharePoint
3 14 (1.92%) Confluence
4 8 (1.09%) Blackberry Enterprise Server
4 8 (1.09%) IIS
5 6 (0.82%) JBoss
5 6 (0.82%) Skype for Business
6 5 (0.68%) Tomcat
7 2 (0.27%) CMS
7 2 (0.27%) nginx
7 2 (0.27%) Oracle SOA Suite
8 1 (0.14%) Apache
8 1 (0.14%) Exchange Server 2013
8 1 (0.14%) Red Hat Fuse
8 1 (0.14%) SharePoint Server
8 1 (0.14%) Site Server
Applications
1 84 (11.49%) Microsoft Office
2 18 (2.46%) Microsoft Excel
3 10 (1.37%) MS Visio
4 8 (1.09%) Microsoft PowerPoint
5 5 (0.68%) Microsoft Project
6 1 (0.14%) Acrobat
6 1 (0.14%) AutoCAD
6 1 (0.14%) DaVinci Resolve
6 1 (0.14%) PTC Creo
6 1 (0.14%) Spreadsheet
6 1 (0.14%) Windchill
Business Applications
1 6 (0.82%) Actimize
2 3 (0.41%) Endur
2 3 (0.41%) Global One
3 2 (0.27%) BusinessWorks
3 2 (0.27%) Dynamics CRM
3 2 (0.27%) Oracle EBS
3 2 (0.27%) Shopify
3 2 (0.27%) SystmOne
4 1 (0.14%) Eikon
4 1 (0.14%) ION MarketView
4 1 (0.14%) NetSuite
4 1 (0.14%) Oracle Assets
4 1 (0.14%) Oracle EBS R12
4 1 (0.14%) Oracle E-Business Tax
4 1 (0.14%) Oracle Financials
4 1 (0.14%) Oracle General Ledger
4 1 (0.14%) Oracle Payables
4 1 (0.14%) Oracle Receivables
4 1 (0.14%) Temenos T24
4 1 (0.14%) thinkFolio
Cloud Services
1 221 (30.23%) Microsoft 365
2 114 (15.60%) Azure
3 31 (4.24%) Entra ID
4 26 (3.56%) AWS
5 22 (3.01%) WhatsApp
6 10 (1.37%) Cloud Computing
7 9 (1.23%) Azure DevOps
7 9 (1.23%) Azure Monitor
7 9 (1.23%) Power Platform
8 8 (1.09%) Azure Storage
9 7 (0.96%) OneDrive
10 6 (0.82%) Azure AI
11 5 (0.68%) OpenShift
12 4 (0.55%) GitHub
12 4 (0.55%) Slack
13 3 (0.41%) Asana
13 3 (0.41%) Azure Cognitive Services
13 3 (0.41%) ChatGPT
13 3 (0.41%) Dynamics 365
13 3 (0.41%) IaaS
Communications & Networking
1 79 (10.81%) Firewall
2 64 (8.76%) VPN
3 55 (7.52%) DNS
4 44 (6.02%) WAN
5 40 (5.47%) LAN
6 35 (4.79%) DHCP
7 30 (4.10%) TCP/IP
8 29 (3.97%) Wi-Fi
9 28 (3.83%) Wireless
10 24 (3.28%) SAN
11 21 (2.87%) Internet
11 21 (2.87%) VoIP
12 20 (2.74%) VLAN
13 17 (2.33%) BGP
14 15 (2.05%) IPsec
14 15 (2.05%) MPLS
15 13 (1.78%) Cisco Nexus
16 12 (1.64%) Ethernet
16 12 (1.64%) Junos
17 11 (1.50%) SD-WAN
Database & Business Intelligence
1 23 (3.15%) SQL Server
2 16 (2.19%) MySQL
3 11 (1.50%) Relational Database
4 10 (1.37%) PostgreSQL
5 8 (1.09%) Elasticsearch
5 8 (1.09%) RDBMS
6 7 (0.96%) Data Warehouse
7 6 (0.82%) Power BI
8 5 (0.68%) Azure SQL Database
8 5 (0.68%) MongoDB
9 3 (0.41%) NoSQL
10 2 (0.27%) DB2
10 2 (0.27%) MariaDB
10 2 (0.27%) Oracle Database
10 2 (0.27%) SQL Server Integration Services
10 2 (0.27%) Sybase ASE
11 1 (0.14%) IDOL
Development Applications
1 37 (5.06%) JIRA
2 12 (1.64%) Git
3 7 (0.96%) Jenkins
4 5 (0.68%) Bitbucket Server
4 5 (0.68%) CA Release Automation
4 5 (0.68%) SonarQube
4 5 (0.68%) Sonatype Nexus
4 5 (0.68%) TeamCity
5 4 (0.55%) Hudson
6 1 (0.14%) GitLab
6 1 (0.14%) Selenium
6 1 (0.14%) SQL Server Management Studio (SSMS)
General
1 240 (32.83%) Social Skills
2 102 (13.95%) Finance
3 62 (8.48%) Public Sector
4 53 (7.25%) Telecoms
5 47 (6.43%) Analytical Skills
6 43 (5.88%) Manufacturing
7 29 (3.97%) Marketing
8 27 (3.69%) Banking
8 27 (3.69%) Organisational Skills
9 22 (3.01%) Electronics
10 19 (2.60%) Presentation Skills
11 15 (2.05%) Legal
12 14 (1.92%) Financial Institution
13 12 (1.64%) Documentation Skills
14 9 (1.23%) Law
14 9 (1.23%) Retail
15 7 (0.96%) Automotive
16 6 (0.82%) French Language
16 6 (0.82%) Japanese Language
16 6 (0.82%) Police
Libraries, Frameworks & Software Standards
1 14 (1.92%) .NET
2 11 (1.50%) Web Services
3 7 (0.96%) ARM Templates
3 7 (0.96%) CSS
3 7 (0.96%) REST
3 7 (0.96%) Spring Boot
4 6 (0.82%) Elastic Stack
5 5 (0.68%) FIX Protocol
5 5 (0.68%) HTML
5 5 (0.68%) HTML5
5 5 (0.68%) JSON
5 5 (0.68%) Middleware
6 3 (0.41%) Hugging Face
6 3 (0.41%) Kafka
6 3 (0.41%) LangChain
6 3 (0.41%) PyTorch
6 3 (0.41%) RESTful
6 3 (0.41%) TIBCO EMS
6 3 (0.41%) XMPP
6 3 (0.41%) XSLT
Miscellaneous
1 36 (4.92%) Data Centre
2 33 (4.51%) Driving Licence
3 32 (4.38%) Video Conferencing
4 25 (3.42%) PKI
5 24 (3.28%) Self-Motivation
6 20 (2.74%) Onboarding
7 19 (2.60%) NHS
8 16 (2.19%) Clustering
8 16 (2.19%) iPhone
8 16 (2.19%) Management Information System
9 15 (2.05%) iPad
10 14 (1.92%) Data Protection Act
11 9 (1.23%) Linux Command Line
12 8 (1.09%) Blackberry
12 8 (1.09%) CMDB
13 7 (0.96%) BYOD
13 7 (0.96%) Smartphone
14 6 (0.82%) Hedge funds
14 6 (0.82%) Renewable Energy
15 5 (0.68%) Analytical Mindset
Operating Systems
1 421 (57.59%) Windows
2 161 (22.02%) Windows 10
3 93 (12.72%) Windows Server
4 70 (9.58%) Linux
5 57 (7.80%) Windows 7
6 37 (5.06%) Windows Server 2016
7 34 (4.65%) Windows Server 2012
8 30 (4.10%) Windows Server 2019
9 29 (3.97%) Mac OS
10 27 (3.69%) Android
11 24 (3.28%) Apple iOS
12 16 (2.19%) Red Hat Enterprise Linux
13 13 (1.78%) Unix
14 7 (0.96%) Windows 8
15 6 (0.82%) Windows Vista
16 5 (0.68%) CentOS
16 5 (0.68%) Mac OS X
16 5 (0.68%) VMS
17 4 (0.55%) Windows Server 2008
18 3 (0.41%) Ubuntu
Processes & Methodologies
1 140 (19.15%) Customer Service
2 130 (17.78%) Problem-Solving
3 103 (14.09%) ITIL
4 38 (5.20%) Migration
4 38 (5.20%) Service Management
5 33 (4.51%) Asset Management
6 31 (4.24%) Service Delivery
7 29 (3.97%) Business Intelligence
7 29 (3.97%) DevOps
7 29 (3.97%) Incident Management
7 29 (3.97%) Mobile Device Management
8 28 (3.83%) Disaster Recovery
9 26 (3.56%) Infrastructure Engineering
10 24 (3.28%) Agile
10 24 (3.28%) Decision-Making
11 22 (3.01%) Analytics
11 22 (3.01%) Customer Experience
11 22 (3.01%) Digital Marketing
11 22 (3.01%) Programme Management
12 21 (2.87%) Release Management
Programming Languages
1 76 (10.40%) PowerShell
2 48 (6.57%) SQL
3 35 (4.79%) Python
4 20 (2.74%) C#
5 18 (2.46%) Java
6 13 (1.78%) Shell Script
7 10 (1.37%) Perl
7 10 (1.37%) VB
8 7 (0.96%) Bash
8 7 (0.96%) Bicep
8 7 (0.96%) VBScript
9 5 (0.68%) Kusto Query Language
9 5 (0.68%) PHP
9 5 (0.68%) T-SQL
10 4 (0.55%) Korn
11 3 (0.41%) C++
11 3 (0.41%) F#
11 3 (0.41%) JavaScript
11 3 (0.41%) VBA
11 3 (0.41%) XPath
Qualifications
1 159 (21.75%) Security Cleared
2 107 (14.64%) SC Cleared
3 76 (10.40%) Degree
4 47 (6.43%) DV Cleared
5 28 (3.83%) Cisco Certification
6 25 (3.42%) CCNA
7 22 (3.01%) Microsoft Certification
8 16 (2.19%) DBS Check
9 13 (1.78%) BPSS Clearance
10 11 (1.50%) ITIL Foundation Certificate
11 9 (1.23%) CCNP
11 9 (1.23%) ITIL Certification
12 7 (0.96%) MCSA
13 5 (0.68%) A+ Certification
13 5 (0.68%) Computer Science Degree
13 5 (0.68%) MCSE
14 4 (0.55%) Azure Certification
15 3 (0.41%) MCP
16 2 (0.27%) Dell Certification
16 2 (0.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 50 (6.84%) SLA
2 5 (0.68%) GAMP
2 5 (0.68%) GxP
2 5 (0.68%) ISO 9000
2 5 (0.68%) QA
3 4 (0.55%) ISO/IEC 27001
4 3 (0.41%) Accessibility
5 2 (0.27%) Cyber Essentials
5 2 (0.27%) Data Quality
6 1 (0.14%) COBIT
6 1 (0.14%) COPPA
6 1 (0.14%) GDPR
6 1 (0.14%) HIPAA
6 1 (0.14%) IASME
6 1 (0.14%) ISO 22301
6 1 (0.14%) NIST
6 1 (0.14%) NIST 800
System Software
1 253 (34.61%) Active Directory
2 47 (6.43%) VMware Infrastructure
3 25 (3.42%) Hyper-V
4 13 (1.78%) Virtual Machines
5 10 (1.37%) Virtual Desktop
6 8 (1.09%) Firmware
6 8 (1.09%) vSphere
7 7 (0.96%) Docker
7 7 (0.96%) VMware ESXi
8 5 (0.68%) VMware Workstation
9 4 (0.55%) BitLocker
10 3 (0.41%) NFS
11 2 (0.27%) VMware NSX
11 2 (0.27%) XenApp
12 1 (0.14%) Virtual Servers
12 1 (0.14%) XenDesktop
Systems Management
1 131 (17.92%) SCCM
2 65 (8.89%) Microsoft Intune
3 20 (2.74%) WSUS
4 16 (2.19%) Kubernetes
5 15 (2.05%) SCOM
6 14 (1.92%) Jamf Pro
7 11 (1.50%) Autotask
8 10 (1.37%) Active Directory Federation Services
8 10 (1.37%) Failover Clustering
9 8 (1.09%) Ansible
10 7 (0.96%) Nessus
10 7 (0.96%) OpenView
11 5 (0.68%) Kibana
11 5 (0.68%) Progress Chef
12 4 (0.55%) vCenter Server
13 3 (0.41%) Control-M
13 3 (0.41%) Grafana
13 3 (0.41%) SCVMM
13 3 (0.41%) Single Sign-On
13 3 (0.41%) ZABBIX
Vendors
1 231 (31.60%) Microsoft
2 77 (10.53%) Cisco
3 56 (7.66%) VMware
4 51 (6.98%) ServiceNow
5 45 (6.16%) Apple
6 42 (5.75%) Citrix
7 37 (5.06%) HP
8 24 (3.28%) SAP
9 23 (3.15%) Red Hat
10 20 (2.74%) Oracle
11 19 (2.60%) Juniper
12 16 (2.19%) Bloomberg
12 16 (2.19%) CheckPoint
13 15 (2.05%) Avaya
14 14 (1.92%) Atlassian
15 13 (1.78%) Dell
15 13 (1.78%) EMC
16 8 (1.09%) Adobe
16 8 (1.09%) BT
16 8 (1.09%) IBM
631 Support Engineer jobs in England