Support Engineer Contracts in England

Support Engineer
UK > England

The median Support Engineer daily rate in England is £240, according to job vacancies posted in the 6 months leading up to 29 June 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
29 Jun 2025		 Same period 2024 Same period 2023
Rank 124 117 100
Rank change year-on-year -7 -17 +35
Contract jobs requiring a Support Engineer 582 746 1,150
As % of all contract jobs advertised in England 2.28% 2.00% 2.44%
As % of the Job Titles category 2.48% 2.15% 2.58%
Number of daily rates quoted 377 505 842
10th Percentile £160 £140 £150
25th Percentile £200 £165 £189
Median daily rate (50th Percentile) £240 £225 £250
Median % change year-on-year +6.67% -10.00% +16.28%
75th Percentile £375 £338 £447
90th Percentile £497 £500 £700
UK median daily rate £245 £220 £250
% change year-on-year +11.36% -12.00% +14.94%
Number of hourly rates quoted 45 50 47
10th Percentile £17.24 £16.25 £13.51
25th Percentile £20.64 £18.60 £16.13
Median hourly rate £26.28 £23.05 £20.60
Median % change year-on-year +14.04% +11.87% +14.08%
75th Percentile £53.75 £43.75 £24.63
90th Percentile £68.00 £58.84 £34.85
UK median hourly rate £25.08 £22.50 £20.30
% change year-on-year +11.44% +10.84% +13.73%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 23,477 34,692 44,605
% of contract IT jobs with a recognized job title 92.15% 92.88% 94.47%
Number of daily rates quoted 15,364 22,677 31,611
10th Percentile £293 £298 £313
25th Percentile £404 £413 £425
Median daily rate (50th Percentile) £513 £525 £550
Median % change year-on-year -2.38% -4.55% +2.33%
75th Percentile £630 £638 £663
90th Percentile £750 £750 £763
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% +1.42%
Number of hourly rates quoted 1,088 2,595 1,346
10th Percentile £13.85 £12.86 £14.39
25th Percentile £17.87 £16.65 £20.00
Median hourly rate £28.50 £39.55 £44.06
Median % change year-on-year -27.94% -10.23% +79.82%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £75.00 £74.82 £77.50
UK median hourly rate £27.00 £37.50 £43.86
% change year-on-year -28.00% -14.50% +75.44%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Engineer in England.

Daily rate trend for Support Engineer in England

Support Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Engineer in England over the 6 months to 29 June 2025.

Daily rate histogram for Support Engineer in England

Support Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Engineer in England.

Hourly rate trend for Support Engineer in England

Support Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Engineer in England over the 6 months to 29 June 2025.

Hourly rate histogram for Support Engineer in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 6 months to 29 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -12 210 £262 +2.55% 287
South East +21 103 £250 +16.28% 202
South West +60 91 £235 +27.72% 82
North of England +10 85 £210 +9.09% 140
Midlands -19 60 £255 +20.00% 90
North West +21 52 £200 +14.29% 72
West Midlands +9 50 £275 +22.22% 45
East of England +9 38 £225 -0.44% 59
Yorkshire -13 17 £235 +17.50% 53
North East +7 16 £195 +11.43% 20
East Midlands -25 10 £171 -18.57% 44
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 29 June 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Engineer in the job title.

1 294 (50.52%) Windows
2 260 (44.67%) Social Skills
3 258 (44.33%) Microsoft
4 208 (35.74%) Active Directory
5 203 (34.88%) Microsoft 365
6 153 (26.29%) Problem-Solving
7 145 (24.91%) Security Cleared
8 123 (21.13%) ITIL
9 121 (20.79%) Azure
10 115 (19.76%) Windows 10
11 110 (18.90%) Customer Service
11 110 (18.90%) SC Cleared
12 105 (18.04%) VPN
13 92 (15.81%) Finance
14 85 (14.60%) Microsoft Office
15 84 (14.43%) Microsoft Intune
16 82 (14.09%) DNS
16 82 (14.09%) Microsoft Exchange
17 76 (13.06%) Degree
18 65 (11.17%) ITSM
19 61 (10.48%) DHCP
19 61 (10.48%) Linux
20 59 (10.14%) ServiceNow
21 57 (9.79%) Service Management
22 56 (9.62%) Firewall
23 53 (9.11%) SCCM
23 53 (9.11%) Public Sector
24 50 (8.59%) SharePoint
25 49 (8.42%) Analytical Skills
25 49 (8.42%) Entra ID

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (14.09%) Microsoft Exchange
2 50 (8.59%) SharePoint
3 19 (3.26%) Skype for Business
4 9 (1.55%) Mattermost
5 6 (1.03%) Exchange Server 2003
5 6 (1.03%) Exchange Server 2007
5 6 (1.03%) Exchange Server 2010
5 6 (1.03%) Exchange Server 2013
5 6 (1.03%) Office Communications Server
5 6 (1.03%) SharePoint Server
6 5 (0.86%) OpenStack
7 4 (0.69%) Apache
8 3 (0.52%) Confluence
8 3 (0.52%) SAS
9 2 (0.34%) IIS
9 2 (0.34%) Smallworld
9 2 (0.34%) Tomcat
10 1 (0.17%) JBoss
10 1 (0.17%) SharePoint 2013
10 1 (0.17%) WebSphere
Applications
1 85 (14.60%) Microsoft Office
2 8 (1.37%) Microsoft Excel
2 8 (1.37%) Microsoft PowerPoint
2 8 (1.37%) MS Visio
3 1 (0.17%) AutoCAD
3 1 (0.17%) Microsoft Project
Business Applications
1 8 (1.37%) Kondor
2 6 (1.03%) Remedy ITSM
3 2 (0.34%) Alphatax
3 2 (0.34%) Dynamics CRM
4 1 (0.17%) Oracle Assets
4 1 (0.17%) Oracle EBS R12
4 1 (0.17%) Oracle ERP
4 1 (0.17%) Oracle Procure-to-Pay
Cloud Services
1 203 (34.88%) Microsoft 365
2 121 (20.79%) Azure
3 49 (8.42%) Entra ID
4 36 (6.19%) AWS
5 21 (3.61%) GCP
6 19 (3.26%) OneDrive
7 18 (3.09%) Google Workspace
8 16 (2.75%) Azure ExpressRoute
8 16 (2.75%) SaaS
9 13 (2.23%) PaaS
10 12 (2.06%) IaaS
10 12 (2.06%) Slack
11 9 (1.55%) Asana
11 9 (1.55%) OpenShift
12 8 (1.37%) Power Platform
13 2 (0.34%) Azure Monitor
13 2 (0.34%) PowerApps
14 1 (0.17%) Azure WebJobs
14 1 (0.17%) Microsoft Copilot
14 1 (0.17%) Nutanix
Communications & Networking
1 105 (18.04%) VPN
2 82 (14.09%) DNS
3 61 (10.48%) DHCP
4 56 (9.62%) Firewall
5 30 (5.15%) TCP/IP
5 30 (5.15%) WAN
6 28 (4.81%) LAN
7 27 (4.64%) Wi-Fi
8 16 (2.75%) NGFW
8 16 (2.75%) WebEx
9 15 (2.58%) Skype
9 15 (2.58%) VoIP
10 14 (2.41%) Remote Desktop
10 14 (2.41%) Wireless
11 13 (2.23%) SMTP
12 12 (2.06%) SAN
12 12 (2.06%) Unified Communications
13 9 (1.55%) BGP
13 9 (1.55%) Softphone
14 8 (1.37%) IPsec
Database & Business Intelligence
1 14 (2.41%) SQL Server
2 8 (1.37%) Amazon RDS
2 8 (1.37%) Big Data
2 8 (1.37%) Elasticsearch
3 6 (1.03%) Power BI
4 5 (0.86%) Oracle Database
4 5 (0.86%) Relational Database
5 4 (0.69%) SQL Server Reporting Services
6 3 (0.52%) Data Warehouse
6 3 (0.52%) DB2
7 2 (0.34%) GIS
7 2 (0.34%) MySQL
7 2 (0.34%) PostgreSQL
7 2 (0.34%) SAP HANA
8 1 (0.17%) Apache Cassandra
8 1 (0.17%) Informix
8 1 (0.17%) Microsoft Analysis Services
8 1 (0.17%) MongoDB
8 1 (0.17%) SQL Server Analysis Services
8 1 (0.17%) Tableau
Development Applications
1 9 (1.55%) JIRA
2 4 (0.69%) Jenkins
3 1 (0.17%) Fiddler
3 1 (0.17%) Git
3 1 (0.17%) JMeter
3 1 (0.17%) LoadRunner
3 1 (0.17%) Maven
3 1 (0.17%) Postman
3 1 (0.17%) REST Assured
3 1 (0.17%) Team Foundation Server
3 1 (0.17%) Visual Studio Code
3 1 (0.17%) Zephyr
General
1 260 (44.67%) Social Skills
2 92 (15.81%) Finance
3 53 (9.11%) Public Sector
4 49 (8.42%) Analytical Skills
5 31 (5.33%) Manufacturing
6 27 (4.64%) Banking
6 27 (4.64%) Inclusion and Diversity
7 25 (4.30%) Telecoms
8 16 (2.75%) Electronics
8 16 (2.75%) Marketing
9 15 (2.58%) Legal
10 13 (2.23%) Documentation Skills
11 7 (1.20%) Advertising
11 7 (1.20%) French Language
12 6 (1.03%) Organisational Skills
12 6 (1.03%) Presentation Skills
13 5 (0.86%) Local Government
14 4 (0.69%) Law
14 4 (0.69%) Retail
15 3 (0.52%) Back Office
Libraries, Frameworks & Software Standards
1 16 (2.75%) ADO
2 11 (1.89%) .NET
2 11 (1.89%) Middleware
3 10 (1.72%) React
4 9 (1.55%) XMPP
5 8 (1.37%) CSS
5 8 (1.37%) HTML
6 3 (0.52%) XML
7 2 (0.34%) LAMP
7 2 (0.34%) OAuth
7 2 (0.34%) Software Packaging
8 1 (0.17%) .NET Framework
8 1 (0.17%) JSF
8 1 (0.17%) JSON
8 1 (0.17%) Kafka
8 1 (0.17%) MDX
8 1 (0.17%) Microsoft Graph
8 1 (0.17%) Playwright
8 1 (0.17%) RESTful
8 1 (0.17%) SailPoint
Miscellaneous
1 32 (5.50%) Management Information System
2 26 (4.47%) Driving Licence
3 23 (3.95%) Data Centre
4 20 (3.44%) PKI
5 19 (3.26%) iPhone
5 19 (3.26%) Onboarding
6 16 (2.75%) Anti-Spyware
6 16 (2.75%) Video Conferencing
7 14 (2.41%) Enterprise Software
7 14 (2.41%) iPad
7 14 (2.41%) Self-Motivation
7 14 (2.41%) Smartphone
8 13 (2.23%) Data Protection Act
9 10 (1.72%) Clustering
9 10 (1.72%) NHS
9 10 (1.72%) Replication
10 8 (1.37%) SWIFT Messaging Network
11 6 (1.03%) CMDB
12 5 (0.86%) Operational Technology
12 5 (0.86%) Virtual Team
Operating Systems
1 294 (50.52%) Windows
2 115 (19.76%) Windows 10
3 61 (10.48%) Linux
4 38 (6.53%) Windows Server
5 37 (6.36%) Apple iOS
6 27 (4.64%) Mac OS
7 26 (4.47%) Android
8 16 (2.75%) Unix
8 16 (2.75%) Windows Server 2003
9 12 (2.06%) Ubuntu
9 12 (2.06%) Windows 7
9 12 (2.06%) Windows Server 2016
10 8 (1.37%) Windows 8
10 8 (1.37%) Windows Server 2008
11 7 (1.20%) Windows XP
12 5 (0.86%) Windows Server 2012
13 4 (0.69%) Mac OS X
13 4 (0.69%) VMS
14 3 (0.52%) AIX
14 3 (0.52%) CentOS
Processes & Methodologies
1 153 (26.29%) Problem-Solving
2 123 (21.13%) ITIL
3 110 (18.90%) Customer Service
4 65 (11.17%) ITSM
5 57 (9.79%) Service Management
6 45 (7.73%) Service Delivery
7 37 (6.36%) Agile
8 34 (5.84%) Migration
9 30 (5.15%) Time Management
10 29 (4.98%) Business Intelligence
11 28 (4.81%) Asset Management
11 28 (4.81%) Infrastructure Engineering
12 25 (4.30%) Computer Science
12 25 (4.30%) DevOps
13 24 (4.12%) Root Cause Analysis
14 23 (3.95%) Cybersecurity
14 23 (3.95%) Incident Management
15 22 (3.78%) Customer Experience
15 22 (3.78%) Infrastructure as Code
15 22 (3.78%) Project Delivery
Programming Languages
1 45 (7.73%) PowerShell
2 38 (6.53%) SQL
3 29 (4.98%) JavaScript
4 22 (3.78%) Python
5 14 (2.41%) C
6 13 (2.23%) Shell Script
7 12 (2.06%) C++
7 12 (2.06%) PHP
8 11 (1.89%) Ada
8 11 (1.89%) Bash
9 10 (1.72%) C#
10 6 (1.03%) Java
11 3 (0.52%) VBScript
12 2 (0.34%) ABAP
12 2 (0.34%) ActionScript
12 2 (0.34%) ActionScript 2.0
12 2 (0.34%) Magik
13 1 (0.17%) Korn
13 1 (0.17%) Perl
13 1 (0.17%) VB
Qualifications
1 145 (24.91%) Security Cleared
2 110 (18.90%) SC Cleared
3 76 (13.06%) Degree
4 31 (5.33%) DV Cleared
5 21 (3.61%) ITIL Certification
5 21 (3.61%) ITIL Foundation Certificate
6 20 (3.44%) Microsoft Certification
7 19 (3.26%) Computer Science Degree
8 16 (2.75%) Dell Certification
9 11 (1.89%) A+ Certification
10 10 (1.72%) Cisco Certification
11 9 (1.55%) Azure Certification
11 9 (1.55%) CCNA
12 7 (1.20%) DBS Check
13 4 (0.69%) MCP
14 3 (0.52%) MCSA
15 2 (0.34%) CCNP
15 2 (0.34%) MCSE
15 2 (0.34%) MOS
15 2 (0.34%) Network+ Certification
Quality Assurance & Compliance
1 46 (7.90%) SLA
2 15 (2.58%) ISO/IEC 27001
3 14 (2.41%) QA
4 3 (0.52%) Accessibility
4 3 (0.52%) GxP
5 2 (0.34%) Cyber Essentials
6 1 (0.17%) Cyber Essentials PLUS
6 1 (0.17%) GMP
6 1 (0.17%) NCSC
6 1 (0.17%) Sarbanes-Oxley
System Software
1 208 (35.74%) Active Directory
2 28 (4.81%) VMware Infrastructure
3 16 (2.75%) Virtual Desktop
3 16 (2.75%) vSphere
4 13 (2.23%) Docker
5 12 (2.06%) Hyper-V
5 12 (2.06%) Microsoft App-V
6 9 (1.55%) BitLocker
6 9 (1.55%) Terminal Services
6 9 (1.55%) VMware ESXi
7 6 (1.03%) Brightmail
7 6 (1.03%) ISA Server
8 4 (0.69%) DFS Replication
8 4 (0.69%) NFS
8 4 (0.69%) Virtual Machines
9 3 (0.52%) XenApp
10 1 (0.17%) Firmware
10 1 (0.17%) Microsoft Virtual Server
10 1 (0.17%) Tivoli Workload Scheduler
10 1 (0.17%) XenDesktop
Systems Management
1 84 (14.43%) Microsoft Intune
2 53 (9.11%) SCCM
3 20 (3.44%) Kubernetes
4 18 (3.09%) Terraform
5 17 (2.92%) Ansible
6 16 (2.75%) SCOM
7 10 (1.72%) Nagios
8 9 (1.55%) Jamf Pro
8 9 (1.55%) vCenter Server
8 9 (1.55%) vMotion
9 8 (1.37%) Puppet
10 6 (1.03%) Microsoft Clustering
11 4 (0.69%) AppManager
11 4 (0.69%) Single Sign-On
12 3 (0.52%) Active Directory Federation Services
12 3 (0.52%) Tivoli
12 3 (0.52%) WSUS
13 2 (0.34%) AirWatch
13 2 (0.34%) CASB
13 2 (0.34%) McAfee ePO
Vendors
1 258 (44.33%) Microsoft
2 59 (10.14%) ServiceNow
3 45 (7.73%) Citrix
4 41 (7.04%) HP
5 38 (6.53%) Cisco
5 38 (6.53%) Google
6 32 (5.50%) VMware
7 30 (5.15%) Dell
8 29 (4.98%) Apple
9 22 (3.78%) Palo Alto
9 22 (3.78%) Red Hat
10 18 (3.09%) CheckPoint
10 18 (3.09%) SAP
11 17 (2.92%) Infoblox
12 16 (2.75%) Oracle
13 13 (2.23%) Bloomberg
14 12 (2.06%) IBM
14 12 (2.06%) Juniper
14 12 (2.06%) McAfee
15 11 (1.89%) Remedy
930 Support Engineer jobs Nationwide