Service Delivery Contracts in London

Service Delivery
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 178 192 198
Rank change year-on-year +14 +6 +14
Contract jobs citing Service Delivery 238 360 584
As % of all contract jobs advertised in London 1.35% 1.37% 1.51%
As % of the Processes & Methodologies category 1.52% 1.51% 1.64%
Number of daily rates quoted 178 273 419
10th Percentile £200 £220 £290
25th Percentile £350 £375 £419
Median daily rate (50th Percentile) £500 £500 £550
Median % change year-on-year - -9.09% +10.00%
75th Percentile £647 £600 £650
90th Percentile £746 £725 £750
England median daily rate £497 £525 £505
% change year-on-year -5.43% +3.96% +12.22%
Number of hourly rates quoted 9 2 17
10th Percentile £15.90 £22.66 £16.30
25th Percentile £16.25 £28.26 £20.00
Median hourly rate £16.86 £38.22 £26.00
Median % change year-on-year -55.88% +46.98% +44.44%
75th Percentile £23.75 £48.80 £30.25
90th Percentile £27.07 £54.77 £34.30
England median hourly rate £14.84 £24.31 £13.66
% change year-on-year -38.96% +77.96% -25.15%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15,694 23,906 35,666
As % of all contract IT jobs advertised in London 88.70% 90.95% 92.32%
Number of daily rates quoted 11,256 17,189 26,035
10th Percentile £340 £375 £389
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £550 £590 £575
Median % change year-on-year -6.78% +2.61% +9.52%
75th Percentile £680 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +7.50%
Number of hourly rates quoted 315 270 421
10th Percentile £15.97 £18.45 £17.25
25th Percentile £20.00 £22.50 £23.91
Median hourly rate £28.00 £39.00 £36.50
Median % change year-on-year -28.21% +6.85% +11.11%
75th Percentile £48.75 £64.19 £51.00
90th Percentile £66.30 £80.23 £68.75
England median hourly rate £36.50 £37.34 £24.30
% change year-on-year -2.25% +53.69% +3.38%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Delivery in London.

Daily rate trend for Service Delivery in London

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 8 May 2024.

Daily rate histogram for Service Delivery in London

Service Delivery
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Delivery in London.

Hourly rate trend for Service Delivery in London

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 8 May 2024.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +36 36 £450 +12.50% 32
West London +14 10 £310 -46.09% 13
South London +4 6 £408 -21.63% 6
East London -3 4 £530 -4.72% 11
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (2.94%) Microsoft Exchange
1 7 (2.94%) SharePoint
2 6 (2.52%) CMS
3 4 (1.68%) Confluence
3 4 (1.68%) Skype for Business
4 3 (1.26%) Adobe Experience Manager
5 1 (0.42%) Apache
5 1 (0.42%) IIS
5 1 (0.42%) Tomcat
Applications
1 23 (9.66%) Microsoft Office
2 14 (5.88%) Microsoft Excel
3 4 (1.68%) Microsoft PowerPoint
3 4 (1.68%) MS Visio
Business Applications
1 5 (2.10%) SAP S/4HANA
2 3 (1.26%) Infor SunSystems
2 3 (1.26%) SAP ERP
2 3 (1.26%) Shopify
3 2 (0.84%) SystmOne
4 1 (0.42%) Aladdin
4 1 (0.42%) OPENHousing
4 1 (0.42%) Remedy ITSM
4 1 (0.42%) SAP MDM
Cloud Services
1 36 (15.13%) Microsoft 365
2 26 (10.92%) Azure
3 14 (5.88%) AWS
4 9 (3.78%) SaaS
5 5 (2.10%) Azure Storage
5 5 (2.10%) Power Platform
6 4 (1.68%) Dynamics 365
7 3 (1.26%) Azure DevOps
7 3 (1.26%) BigCommerce
7 3 (1.26%) OneDrive
8 2 (0.84%) Amazon GuardDuty
8 2 (0.84%) Azure Data Factory
8 2 (0.84%) Azure Sentinel
8 2 (0.84%) Cloud Computing
8 2 (0.84%) Datadog
8 2 (0.84%) Entra ID
8 2 (0.84%) Figma
8 2 (0.84%) IaaS
8 2 (0.84%) PaaS
9 1 (0.42%) GCP
Communications & Networking
1 26 (10.92%) Firewall
2 12 (5.04%) VPN
3 5 (2.10%) DNS
4 4 (1.68%) SD-WAN
4 4 (1.68%) Skype
4 4 (1.68%) WAN
5 3 (1.26%) DHCP
5 3 (1.26%) Ethernet
5 3 (1.26%) MPLS
5 3 (1.26%) WLAN
6 2 (0.84%) BGP
6 2 (0.84%) EIGRP
6 2 (0.84%) Internet
6 2 (0.84%) Intranet
6 2 (0.84%) IPsec
6 2 (0.84%) OSPF
6 2 (0.84%) PPP
6 2 (0.84%) SNMP
6 2 (0.84%) TACACS
6 2 (0.84%) TCP/IP
Database & Business Intelligence
1 5 (2.10%) MySQL
2 4 (1.68%) Apache Cassandra
2 4 (1.68%) NoSQL
2 4 (1.68%) Redis
2 4 (1.68%) Tableau
3 3 (1.26%) GIS
3 3 (1.26%) Power BI
3 3 (1.26%) Relational Database
3 3 (1.26%) SQL Server
4 2 (0.84%) Amazon RDS
4 2 (0.84%) Oracle Database
4 2 (0.84%) Oracle Database 10g
4 2 (0.84%) RDBMS
4 2 (0.84%) SAP HANA
4 2 (0.84%) SQL Server Reporting Services
5 1 (0.42%) Data Warehouse
5 1 (0.42%) DB2
5 1 (0.42%) MariaDB
5 1 (0.42%) Spatial Data
5 1 (0.42%) SQL Server Integration Services
Development Applications
1 5 (2.10%) JIRA
2 4 (1.68%) Gatling
2 4 (1.68%) Git
2 4 (1.68%) Mockito
2 4 (1.68%) ScalaTest
3 3 (1.26%) Bitbucket
3 3 (1.26%) Maven
4 1 (0.42%) Cypress.io
4 1 (0.42%) Jenkins
4 1 (0.42%) Oracle APEX
4 1 (0.42%) Oracle Forms
General
1 83 (34.87%) Social Skills
2 57 (23.95%) Finance
3 32 (13.45%) Public Sector
4 27 (11.34%) Analytical Skills
5 14 (5.88%) Local Government
6 10 (4.20%) Influencing Skills
7 8 (3.36%) Banking
8 7 (2.94%) Telecoms
9 6 (2.52%) French Language
9 6 (2.52%) Legal
9 6 (2.52%) Marketing
9 6 (2.52%) Presentation Skills
10 5 (2.10%) Organisational Skills
11 4 (1.68%) Military
12 3 (1.26%) Back Office
12 3 (1.26%) Financial Institution
12 3 (1.26%) Retail
13 2 (0.84%) Games
13 2 (0.84%) Pharmaceutical
13 2 (0.84%) Wholesale Banking
Job Titles
1 40 (16.81%) Delivery Manager
2 36 (15.13%) Service Manager
3 34 (14.29%) Service Delivery Manager
4 31 (13.03%) Senior
5 20 (8.40%) Network Engineer
6 19 (7.98%) Project Manager
6 19 (7.98%) Support Engineer
7 15 (6.30%) Analyst
8 14 (5.88%) Developer
9 13 (5.46%) Senior Network Engineer
10 10 (4.20%) Lead
10 10 (4.20%) Network Operations Engineer
10 10 (4.20%) Operations Engineer
10 10 (4.20%) Senior Network Operations Engineer
10 10 (4.20%) Senior Operations Engineer
11 9 (3.78%) Desktop Support
11 9 (3.78%) ITIL Manager
12 8 (3.36%) Consultant
12 8 (3.36%) Desktop Engineer
12 8 (3.36%) IT Manager
Libraries, Frameworks & Software Standards
1 7 (2.94%) CSS
1 7 (2.94%) Spring
1 7 (2.94%) Spring MVC
1 7 (2.94%) Web Services
2 5 (2.10%) REST
2 5 (2.10%) RESTful
3 4 (1.68%) Akka
3 4 (1.68%) Hibernate
3 4 (1.68%) JPA
3 4 (1.68%) Play Framework
3 4 (1.68%) spray
3 4 (1.68%) XMPP
4 3 (1.26%) .NET
4 3 (1.26%) AngularJS
4 3 (1.26%) HTML
4 3 (1.26%) J2EE
4 3 (1.26%) jQuery
4 3 (1.26%) Sass
4 3 (1.26%) Twitter Bootstrap
4 3 (1.26%) VML
Miscellaneous
1 20 (8.40%) Management Information System
2 11 (4.62%) CMDB
3 8 (3.36%) Onboarding
4 7 (2.94%) Product Ownership
5 4 (1.68%) Blackberry
5 4 (1.68%) BYOD
5 4 (1.68%) Data Protection Act
5 4 (1.68%) Self-Motivation
6 3 (1.26%) Data Centre
6 3 (1.26%) FMCG
6 3 (1.26%) Greenfield Project
7 2 (0.84%) Analytical Mindset
7 2 (0.84%) iPad
7 2 (0.84%) NHS
7 2 (0.84%) Taxonomies
7 2 (0.84%) Video Conferencing
8 1 (0.42%) Derivative
8 1 (0.42%) Freedom of Information
8 1 (0.42%) Life Science
8 1 (0.42%) VAX
Operating Systems
1 40 (16.81%) Windows
2 15 (6.30%) Linux
3 12 (5.04%) Windows 10
4 9 (3.78%) Unix
4 9 (3.78%) Windows 7
5 4 (1.68%) Windows Server
6 3 (1.26%) VMS
7 2 (0.84%) Android
7 2 (0.84%) Apple iOS
7 2 (0.84%) OpenVMS
7 2 (0.84%) Windows XP
8 1 (0.42%) Mac OS
8 1 (0.42%) Solaris
Processes & Methodologies
1 68 (28.57%) ITIL
2 42 (17.65%) Agile
3 38 (15.97%) Customer Service
3 38 (15.97%) Service Management
4 35 (14.71%) Problem-Solving
5 30 (12.61%) ITSM
6 27 (11.34%) Roadmaps
7 24 (10.08%) Change Management
7 24 (10.08%) Project Management
8 18 (7.56%) Continuous Improvement
8 18 (7.56%) Risk Management
9 16 (6.72%) Decision-Making
10 15 (6.30%) Analytics
10 15 (6.30%) Incident Management
11 14 (5.88%) Business Case
11 14 (5.88%) Customer Experience
12 13 (5.46%) Scrum
13 12 (5.04%) Migration
13 12 (5.04%) User Experience
14 11 (4.62%) Project Delivery
Programming Languages
1 13 (5.46%) SQL
2 8 (3.36%) Java
3 6 (2.52%) JavaScript
4 4 (1.68%) Scala
5 3 (1.26%) Python
6 2 (0.84%) Apex Code
6 2 (0.84%) Bash
6 2 (0.84%) COBOL
6 2 (0.84%) DCL
7 1 (0.42%) C
7 1 (0.42%) C++
7 1 (0.42%) R
7 1 (0.42%) Shell Script
7 1 (0.42%) T-SQL
7 1 (0.42%) TypeScript
Qualifications
1 51 (21.43%) Security Cleared
2 25 (10.50%) SC Cleared
3 21 (8.82%) DV Cleared
4 20 (8.40%) Degree
5 5 (2.10%) Azure Certification
5 5 (2.10%) ITIL Certification
5 5 (2.10%) PMP
6 4 (1.68%) BPSS Clearance
6 4 (1.68%) DBS Check
7 3 (1.26%) CCA
7 3 (1.26%) Citrix Certification
7 3 (1.26%) Computer Science Degree
7 3 (1.26%) ITIL Foundation Certificate
7 3 (1.26%) Master's Degree
7 3 (1.26%) PMI Certification
8 2 (0.84%) A+ Certification
8 2 (0.84%) AWS Certification
8 2 (0.84%) BC Cleared
8 2 (0.84%) Cisco Certification
8 2 (0.84%) Microsoft Certification
Quality Assurance & Compliance
1 22 (9.24%) SLA
2 11 (4.62%) Data Quality
3 8 (3.36%) ISO/IEC 27001
4 4 (1.68%) GDPR
4 4 (1.68%) QA
5 2 (0.84%) WCAG
6 1 (0.42%) Cyber Essentials
6 1 (0.42%) GRC
6 1 (0.42%) GxP
6 1 (0.42%) ISO/IEC 20000
6 1 (0.42%) NIST
6 1 (0.42%) PMO
System Software
1 25 (10.50%) Active Directory
2 5 (2.10%) Docker
3 4 (1.68%) Hyper-V
3 4 (1.68%) VMware Infrastructure
4 3 (1.26%) Virtual Desktop
5 1 (0.42%) Microsoft App-V
Systems Management
1 5 (2.10%) Kubernetes
1 5 (2.10%) Microsoft Intune
1 5 (2.10%) SCCM
2 4 (1.68%) Grafana
2 4 (1.68%) Prometheus
3 3 (1.26%) FortiGate
3 3 (1.26%) Single Sign-On
4 2 (0.84%) Ansible
4 2 (0.84%) Rundeck
5 1 (0.42%) NetBackup
5 1 (0.42%) Terraform
Vendors
1 51 (21.43%) Microsoft
2 37 (15.55%) ServiceNow
3 13 (5.46%) Citrix
3 13 (5.46%) SAP
4 8 (3.36%) Oracle
4 8 (3.36%) Salesforce
5 7 (2.94%) Dell
5 7 (2.94%) Google
6 6 (2.52%) Cisco
7 5 (2.10%) Juniper
7 5 (2.10%) VMware
8 4 (1.68%) Apple
8 4 (1.68%) Becrypt
8 4 (1.68%) Workday
9 3 (1.26%) CheckPoint
9 3 (1.26%) HP
9 3 (1.26%) Intel
9 3 (1.26%) Reuters
9 3 (1.26%) Sage
9 3 (1.26%) Sitecore