Technical Support Engineer Jobs in England

Technical Support Engineer
UK > England

The median Technical Support Engineer salary in England is £35,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 463 733 924
Rank change year-on-year +270 +191 -197
Permanent jobs requiring a Technical Support Engineer 422 194 228
As % of all permanent jobs advertised in England 0.49% 0.21% 0.17%
As % of the Job Titles category 0.52% 0.23% 0.18%
Number of salaries quoted 359 115 177
10th Percentile £25,000 £28,400 £22,900
25th Percentile £28,000 £31,250 £26,250
Median annual salary (50th Percentile) £35,000 £35,000 £32,500
Median % change year-on-year - +7.69% -
75th Percentile £41,574 £46,000 £38,750
90th Percentile £50,000 £52,100 £46,750
UK median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% +3.17%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,072 82,732 127,934
% of permanent jobs with a recognized job title 94.49% 91.46% 96.08%
Number of salaries quoted 60,480 52,417 75,087
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,669 £82,500 £80,000
90th Percentile £90,519 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Technical Support Engineer
Job Vacancy Trend in England

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Technical Support Engineer in England

Technical Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Technical Support Engineer in England.

Salary trend for Technical Support Engineer in England

Technical Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Technical Support Engineer in England over the 6 months to 8 May 2024.

Salary histogram for Technical Support Engineer in England

Technical Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the England region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +69 129 £35,000 -17.65% 16
Midlands +106 106 £35,000 +3.52% 10
North of England +92 72 £32,000 +1.59% 19
West Midlands +71 62 £35,000 +1.45% 6
South West 0 61 £35,500 -2.74% 8
East Midlands - 44 £27,500 - 4
Yorkshire +113 43 £32,250 -7.86% 5
East of England +20 28 £37,750 +0.67% 11
North West +21 25 £30,000 -2.25% 13
London +113 23 £40,000 -1.23% 14
North East +1 4 £34,500 +6.15% 1
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 8 May 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Technical Support Engineer in the job title.

1 103 (24.41%) Windows
2 94 (22.27%) Customer Service
3 86 (20.38%) Social Skills
4 73 (17.30%) Microsoft
5 57 (13.51%) Microsoft 365
6 54 (12.80%) Manufacturing
7 52 (12.32%) Active Directory
8 51 (12.09%) Windows Server
9 48 (11.37%) Problem-Solving
10 46 (10.90%) Degree
11 45 (10.66%) Azure
12 40 (9.48%) Linux
12 40 (9.48%) SharePoint
13 37 (8.77%) Entra ID
14 35 (8.29%) SQL
14 35 (8.29%) Hyper-V
15 33 (7.82%) Telecoms
16 31 (7.35%) Continuous Improvement
17 30 (7.11%) VMware
17 30 (7.11%) Finance
17 30 (7.11%) HNC
18 29 (6.87%) TCP/IP
18 29 (6.87%) Firewall
19 28 (6.64%) ITIL
19 28 (6.64%) MySQL
20 27 (6.40%) Customer Experience
21 25 (5.92%) Coaching
21 25 (5.92%) VMware Infrastructure
22 24 (5.69%) SQL Server
22 24 (5.69%) Java

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (9.48%) SharePoint
2 19 (4.50%) Microsoft Exchange
3 2 (0.47%) WordPress
Applications
1 14 (3.32%) Microsoft Excel
2 10 (2.37%) Microsoft Office
3 9 (2.13%) Microsoft PowerPoint
4 3 (0.71%) Trello
5 2 (0.47%) AutoCAD
5 2 (0.47%) Revit
Business Applications
1 2 (0.47%) Oracle Receivables
2 1 (0.24%) JDE EnterpriseOne
Cloud Services
1 57 (13.51%) Microsoft 365
2 45 (10.66%) Azure
3 37 (8.77%) Entra ID
4 22 (5.21%) OneDrive
5 7 (1.66%) AWS
5 7 (1.66%) SaaS
6 6 (1.42%) Dynamics 365
6 6 (1.42%) Mimecast
7 3 (0.71%) GCP
8 2 (0.47%) Oracle CX
8 2 (0.47%) Power Platform
9 1 (0.24%) Azure Data Factory
9 1 (0.24%) Azure Sentinel
9 1 (0.24%) Azure Table
9 1 (0.24%) Cloud Computing
9 1 (0.24%) IaaS
9 1 (0.24%) WhatsApp
Communications & Networking
1 29 (6.87%) Firewall
1 29 (6.87%) TCP/IP
2 24 (5.69%) Wireless
3 19 (4.50%) VoIP
4 18 (4.27%) SNMP
5 17 (4.03%) LTE
6 16 (3.79%) 3G
6 16 (3.79%) DNS
7 15 (3.55%) Ethernet
8 14 (3.32%) 4G
9 13 (3.08%) DHCP
9 13 (3.08%) SAN
9 13 (3.08%) SSH
9 13 (3.08%) WAN
10 10 (2.37%) GPRS
11 9 (2.13%) LAN
12 8 (1.90%) Bluetooth
12 8 (1.90%) GSM
12 8 (1.90%) SDH
12 8 (1.90%) VLAN
Database & Business Intelligence
1 28 (6.64%) MySQL
2 24 (5.69%) SQL Server
3 16 (3.79%) Relational Database
4 3 (0.71%) GIS
5 2 (0.47%) Crystal Reports
5 2 (0.47%) Oracle Reports
5 2 (0.47%) RDBMS
6 1 (0.24%) Amazon RDS
6 1 (0.24%) Azure SQL Database
6 1 (0.24%) Microsoft Analysis Services
6 1 (0.24%) Power BI
6 1 (0.24%) Power Query
6 1 (0.24%) SQL Server Analysis Services
6 1 (0.24%) SQL Server Reporting Services
Development Applications
1 13 (3.08%) Eclipse
1 13 (3.08%) JIRA
General
1 86 (20.38%) Social Skills
2 54 (12.80%) Manufacturing
3 33 (7.82%) Telecoms
4 30 (7.11%) Finance
5 23 (5.45%) Military
6 16 (3.79%) Analytical Skills
6 16 (3.79%) Retail
7 14 (3.32%) Electronics
8 11 (2.61%) Documentation Skills
9 10 (2.37%) Marketing
10 8 (1.90%) Organisational Skills
10 8 (1.90%) Public Sector
11 6 (1.42%) Automotive
12 4 (0.95%) Presentation Skills
13 3 (0.71%) Inclusion and Diversity
14 2 (0.47%) Advertising
14 2 (0.47%) Aerospace
15 1 (0.24%) Agriculture
Libraries, Frameworks & Software Standards
1 19 (4.50%) CSS
2 16 (3.79%) HTML
2 16 (3.79%) REST
3 13 (3.08%) Ajax
3 13 (3.08%) AngularJS
3 13 (3.08%) JDBC
3 13 (3.08%) ODBC
3 13 (3.08%) SOAP
3 13 (3.08%) Web Services
3 13 (3.08%) XHTML
3 13 (3.08%) XML
4 3 (0.71%) EDI
4 3 (0.71%) JSON
4 3 (0.71%) Lightning Web Components
Miscellaneous
1 15 (3.55%) Driving Licence
2 14 (3.32%) CCTV
3 13 (3.08%) CMDB
4 8 (1.90%) Fat Client
4 8 (1.90%) Linux Command Line
4 8 (1.90%) Thin Client
5 7 (1.66%) Fibre Optics
6 6 (1.42%) Data Centre
6 6 (1.42%) Foreign Exchange (FX)
6 6 (1.42%) Self-Motivation
7 5 (1.18%) Data Protection Act
7 5 (1.18%) Management Information System
8 4 (0.95%) EPoS
9 3 (0.71%) ASTM
9 3 (0.71%) IoT
9 3 (0.71%) Onboarding
9 3 (0.71%) Renewable Energy
9 3 (0.71%) Robotics
9 3 (0.71%) Smart City
10 2 (0.47%) NB-IoT
Operating Systems
1 103 (24.41%) Windows
2 51 (12.09%) Windows Server
3 40 (9.48%) Linux
4 15 (3.55%) Unix
5 9 (2.13%) Mac OS
5 9 (2.13%) Windows Server 2012
6 5 (1.18%) Windows 10
7 3 (0.71%) Apple iOS
8 2 (0.47%) Solaris
9 1 (0.24%) Android
9 1 (0.24%) Windows 7
Processes & Methodologies
1 94 (22.27%) Customer Service
2 48 (11.37%) Problem-Solving
3 31 (7.35%) Continuous Improvement
4 28 (6.64%) ITIL
5 27 (6.40%) Customer Experience
6 25 (5.92%) Coaching
7 22 (5.21%) Commercial Awareness
8 20 (4.74%) Mentoring
9 16 (3.79%) Business Intelligence
9 16 (3.79%) CRM
9 16 (3.79%) OO
9 16 (3.79%) OOP
10 15 (3.55%) Network Management
11 14 (3.32%) Database Tuning
12 13 (3.08%) Data Extraction
12 13 (3.08%) ITSM
13 11 (2.61%) Customer-Centricity
14 10 (2.37%) Creative Problem-Solving
15 9 (2.13%) Ticket Management
15 9 (2.13%) Time Management
Programming Languages
1 35 (8.29%) SQL
2 24 (5.69%) Java
3 21 (4.98%) Python
4 18 (4.27%) PowerShell
5 16 (3.79%) JavaScript
6 13 (3.08%) Perl
6 13 (3.08%) PL/SQL
7 7 (1.66%) C#
8 4 (0.95%) T-SQL
8 4 (0.95%) VBA
8 4 (0.95%) VBScript
9 3 (0.71%) Apex Code
10 2 (0.47%) C++
Qualifications
1 46 (10.90%) Degree
2 30 (7.11%) HNC
3 16 (3.79%) Security Cleared
4 10 (2.37%) HND
5 6 (1.42%) GCSC
6 5 (1.18%) ITIL Certification
6 5 (1.18%) Microsoft Certification
7 3 (0.71%) MCT
8 2 (0.47%) Azure Certification
8 2 (0.47%) CESG Certified Professional
8 2 (0.47%) Citrix Certification
8 2 (0.47%) MCITP
8 2 (0.47%) MCSA
8 2 (0.47%) VMware Certified Professional (VCP)
9 1 (0.24%) DBS Check
9 1 (0.24%) DV Cleared
9 1 (0.24%) SC Cleared
Quality Assurance & Compliance
1 19 (4.50%) SLA
2 7 (1.66%) GDPR
3 4 (0.95%) QA
4 3 (0.71%) Accessibility
5 2 (0.47%) ISO 14001
5 2 (0.47%) ISO 9001
System Software
1 52 (12.32%) Active Directory
2 35 (8.29%) Hyper-V
3 25 (5.92%) VMware Infrastructure
4 4 (0.95%) NFS
4 4 (0.95%) Terminal Services
5 3 (0.71%) Virtual Desktop
6 2 (0.47%) Virtual Servers
6 2 (0.47%) vSphere
6 2 (0.47%) XenApp
6 2 (0.47%) XenDesktop
7 1 (0.24%) Virtual Machines
7 1 (0.24%) VMware ESXi
Systems Management
1 16 (3.79%) Microsoft Intune
2 13 (3.08%) WMI
3 3 (0.71%) Cisco Prime
3 3 (0.71%) McAfee ePO
3 3 (0.71%) SCOM
4 1 (0.24%) Autotask
4 1 (0.24%) Jamf Pro
4 1 (0.24%) PaperCut
Vendors
1 73 (17.30%) Microsoft
2 30 (7.11%) VMware
3 17 (4.03%) Oracle
4 14 (3.32%) Cisco
5 13 (3.08%) Splunk
6 12 (2.84%) Citrix
7 10 (2.37%) HP
7 10 (2.37%) Salesforce
8 6 (1.42%) Acronis
8 6 (1.42%) Siemens
9 4 (0.95%) SAP
10 3 (0.71%) Apple
10 3 (0.71%) Dell
10 3 (0.71%) McAfee
10 3 (0.71%) SolarWinds
11 2 (0.47%) AppDynamics
11 2 (0.47%) Google
12 1 (0.24%) Agilent
12 1 (0.24%) EMC
12 1 (0.24%) WatchGuard