SLA Contracts in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 190 276 268
Rank change year-on-year +86 -8 -15
Contract jobs citing SLA 214 226 399
As % of all contract jobs advertised in London 1.22% 0.89% 1.03%
As % of the Quality Assurance & Compliance category 8.76% 6.66% 8.11%
Number of daily rates quoted 130 145 270
10th Percentile £173 £157 £182
25th Percentile £219 £213 £266
Median daily rate (50th Percentile) £400 £375 £450
Median % change year-on-year +6.67% -16.71% +2.91%
75th Percentile £525 £544 £588
90th Percentile £627 £675 £700
England median daily rate £330 £298 £325
% change year-on-year +10.92% -8.46% -13.33%
Number of hourly rates quoted 24 6 13
10th Percentile £16.25 £13.22 £18.75
25th Percentile £18.10 £15.01 £20.00
Median hourly rate £23.80 £18.46 £32.50
Median % change year-on-year +28.93% -43.20% +62.50%
75th Percentile £38.25 £19.36 £50.00
90th Percentile £52.98 £22.25 £59.15
England median hourly rate £14.70 £18.36 £16.50
% change year-on-year -19.95% +11.29% +21.75%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 2,444 3,392 4,920
As % of all contract IT jobs advertised in London 13.96% 13.34% 12.73%
Number of daily rates quoted 1,722 2,466 3,472
10th Percentile £350 £352 £350
25th Percentile £425 £450 £450
Median daily rate (50th Percentile) £550 £575 £550
Median % change year-on-year -4.35% +4.55% +9.89%
75th Percentile £688 £700 £656
90th Percentile £800 £798 £763
England median daily rate £525 £525 £525
% change year-on-year - - +10.53%
Number of hourly rates quoted 65 38 84
10th Percentile £13.29 £19.33 £20.00
25th Percentile £18.00 £21.24 £25.11
Median hourly rate £24.18 £26.25 £44.50
Median % change year-on-year -7.89% -41.01% +122.50%
75th Percentile £43.75 £62.81 £49.25
90th Percentile £56.00 £80.75 £68.38
England median hourly rate £23.80 £42.50 £27.50
% change year-on-year -44.00% +54.55% +33.92%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing SLA in London.

Daily rate trend for SLA in London

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 1 June 2024.

Daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing SLA in London.

Hourly rate trend for SLA in London

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 1 June 2024.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +44 43 £530 +48.77% 9
East London +2 10 £445 +131.17% 3
West London +15 6 £250 -28.57% 2
South London +2 6 £200 +18.52% 5
North London - 1 £425 - 1
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (7.48%) Microsoft Exchange
2 8 (3.74%) SharePoint
3 3 (1.40%) Adobe Experience Manager
3 3 (1.40%) IIS
4 2 (0.93%) JBoss
5 1 (0.47%) Confluence
5 1 (0.47%) Exchange Server 2007
5 1 (0.47%) Exchange Server 2010
5 1 (0.47%) OpenStack
5 1 (0.47%) Red Hat Fuse
Applications
1 18 (8.41%) Microsoft Office
2 17 (7.94%) Microsoft Excel
3 6 (2.80%) MS Visio
4 5 (2.34%) Microsoft PowerPoint
5 1 (0.47%) SPSS
Business Applications
1 7 (3.27%) SAP S/4HANA
2 3 (1.40%) NEC Housing
2 3 (1.40%) Remedy ITSM
2 3 (1.40%) Shopify
3 2 (0.93%) Oracle General Ledger
3 2 (0.93%) Oracle Procure-to-Pay
4 1 (0.47%) Dynamics GP
4 1 (0.47%) Temenos T24
Cloud Services
1 49 (22.90%) Microsoft 365
2 31 (14.49%) Azure
3 26 (12.15%) AWS
4 21 (9.81%) Power Platform
5 11 (5.14%) SuccessFactors
6 9 (4.21%) Entra ID
7 7 (3.27%) GCP
8 6 (2.80%) IaaS
8 6 (2.80%) PaaS
8 6 (2.80%) SaaS
9 5 (2.34%) Dynamics 365
9 5 (2.34%) Power Automate
10 4 (1.87%) Lucidchart
10 4 (1.87%) Mimecast
11 3 (1.40%) Amazon EKS
11 3 (1.40%) Azure ExpressRoute
11 3 (1.40%) Cloud Computing
11 3 (1.40%) IBM Blueworks
11 3 (1.40%) Serverless
11 3 (1.40%) WhatsApp
Communications & Networking
1 24 (11.21%) VPN
2 22 (10.28%) LAN
2 22 (10.28%) Wireless
3 18 (8.41%) Firewall
4 14 (6.54%) WAN
5 10 (4.67%) Internet
6 7 (3.27%) Cisco Nexus
7 6 (2.80%) BGP
7 6 (2.80%) IPsec
7 6 (2.80%) MPLS
7 6 (2.80%) OSPF
7 6 (2.80%) VXLAN
8 5 (2.34%) DNS
8 5 (2.34%) DWDM
8 5 (2.34%) SD-WAN
9 4 (1.87%) Cisco Wireless
9 4 (1.87%) IP Telephony
9 4 (1.87%) VoIP
10 3 (1.40%) DKIM
10 3 (1.40%) DMARC
Database & Business Intelligence
1 13 (6.07%) SQL Server
2 10 (4.67%) Power BI
3 8 (3.74%) SQL Server Integration Services
4 7 (3.27%) Data Warehouse
4 7 (3.27%) SQL Server Reporting Services
5 4 (1.87%) Tableau
6 3 (1.40%) MySQL
7 2 (0.93%) Amazon RDS
7 2 (0.93%) Big Data
7 2 (0.93%) Data Lake
8 1 (0.47%) Data Mining
8 1 (0.47%) DTS
8 1 (0.47%) Elasticsearch
8 1 (0.47%) HDInsight
8 1 (0.47%) MongoDB
8 1 (0.47%) NoSQL
8 1 (0.47%) Oracle Reports
8 1 (0.47%) PostgreSQL
8 1 (0.47%) Relational Database
8 1 (0.47%) SQL Server Analysis Services
Development Applications
1 3 (1.40%) Maven
2 2 (0.93%) Git
2 2 (0.93%) JIRA
3 1 (0.47%) Jenkins
3 1 (0.47%) JUnit
3 1 (0.47%) Visual Studio
General
1 78 (36.45%) Social Skills
2 59 (27.57%) Finance
3 37 (17.29%) Analytical Skills
4 27 (12.62%) Public Sector
5 20 (9.35%) Banking
6 14 (6.54%) Organisational Skills
7 10 (4.67%) Financial Institution
8 9 (4.21%) Legal
9 8 (3.74%) Investment Banking
9 8 (3.74%) Retail
10 7 (3.27%) French Language
10 7 (3.27%) Marketing
11 6 (2.80%) Advertising
11 6 (2.80%) Telecoms
12 5 (2.34%) Influencing Skills
12 5 (2.34%) Local Government
13 4 (1.87%) Presentation Skills
14 3 (1.40%) German Language
14 3 (1.40%) Spanish Language
15 2 (0.93%) Arabic Language
Job Titles
1 41 (19.16%) Analyst
2 17 (7.94%) Senior
3 16 (7.48%) Service Analyst
3 16 (7.48%) Support Engineer
4 15 (7.01%) Consultant
5 14 (6.54%) Network Engineer
6 12 (5.61%) Desktop Support
6 12 (5.61%) Service Manager
7 11 (5.14%) Architect
7 11 (5.14%) Solutions Architect
8 10 (4.67%) Lead
8 10 (4.67%) Service Desk Analyst
9 8 (3.74%) Desktop Engineer
9 8 (3.74%) Desktop Support Engineer
9 8 (3.74%) IT Engineer
10 7 (3.27%) Project Manager
11 6 (2.80%) Cisco Engineer
11 6 (2.80%) Cisco Network Engineer
11 6 (2.80%) Presales Solution Architect
11 6 (2.80%) Support Specialist
Libraries, Frameworks & Software Standards
1 5 (2.34%) REST
1 5 (2.34%) Web Services
1 5 (2.34%) XMPP
2 4 (1.87%) AngularJS
2 4 (1.87%) Spring
3 3 (1.40%) CSS
3 3 (1.40%) J2EE
3 3 (1.40%) jQuery
3 3 (1.40%) Sass
3 3 (1.40%) Software Packaging
3 3 (1.40%) Spring MVC
3 3 (1.40%) Twitter Bootstrap
3 3 (1.40%) VML
4 2 (0.93%) ATL
4 2 (0.93%) Oracle Fusion
5 1 (0.47%) Apache Camel
5 1 (0.47%) Node.js
5 1 (0.47%) RESTful
5 1 (0.47%) SOAP
5 1 (0.47%) Spring Boot
Miscellaneous
1 20 (9.35%) Management Information System
2 15 (7.01%) Data Centre
3 9 (4.21%) Virtual Team
4 8 (3.74%) FMCG
4 8 (3.74%) Self-Motivation
5 7 (3.27%) Analytical Mindset
6 6 (2.80%) Hedge funds
7 5 (2.34%) BYOD
7 5 (2.34%) Onboarding
8 4 (1.87%) Driving Licence
8 4 (1.87%) PKI
8 4 (1.87%) SWIFT Messaging Network
9 3 (1.40%) Client/Server
9 3 (1.40%) Data Protection Act
9 3 (1.40%) Fat Client
9 3 (1.40%) Thin Client
10 2 (0.93%) Enterprise Cloud
10 2 (0.93%) iPhone
10 2 (0.93%) Social Media
10 2 (0.93%) Video Conferencing
Operating Systems
1 72 (33.64%) Windows
2 35 (16.36%) Windows 10
3 19 (8.88%) Linux
4 15 (7.01%) Windows Server
5 13 (6.07%) Unix
5 13 (6.07%) Windows 7
6 5 (2.34%) Apple iOS
7 3 (1.40%) Android
7 3 (1.40%) Mac OS
7 3 (1.40%) Windows Server 2012
8 2 (0.93%) Red Hat Enterprise Linux
9 1 (0.47%) AIX
9 1 (0.47%) Windows Server 2016
9 1 (0.47%) Windows XP
Processes & Methodologies
1 69 (32.24%) ITIL
2 50 (23.36%) Customer Service
3 43 (20.09%) Problem-Solving
4 37 (17.29%) ITSM
5 28 (13.08%) Agile
6 25 (11.68%) Change Management
7 24 (11.21%) Problem Management
8 23 (10.75%) Service Delivery
9 20 (9.35%) DevOps
10 19 (8.88%) Workflow
11 17 (7.94%) Data Analysis
11 17 (7.94%) Incident Management
12 16 (7.48%) Time Management
13 15 (7.01%) Customer Experience
13 15 (7.01%) Disaster Recovery
13 15 (7.01%) Service Management
14 14 (6.54%) Continuous Improvement
14 14 (6.54%) ETL
15 13 (6.07%) Case Management
15 13 (6.07%) User Experience
Programming Languages
1 21 (9.81%) SQL
2 15 (7.01%) PowerShell
3 12 (5.61%) Java
4 8 (3.74%) Python
5 7 (3.27%) T-SQL
6 6 (2.80%) C#
7 4 (1.87%) JavaScript
8 2 (0.93%) Kusto Query Language
8 2 (0.93%) Search Processing Language
9 1 (0.47%) C++
9 1 (0.47%) R
Qualifications
1 31 (14.49%) Security Cleared
2 20 (9.35%) Degree
3 19 (8.88%) SC Cleared
4 12 (5.61%) ITIL Certification
5 11 (5.14%) Cisco Certification
6 7 (3.27%) CCNA
6 7 (3.27%) CCNP
7 6 (2.80%) DV Cleared
8 4 (1.87%) Computer Science Degree
9 2 (0.93%) CCIE
9 2 (0.93%) Master's Degree
9 2 (0.93%) Microsoft Certification
10 1 (0.47%) A+ Certification
10 1 (0.47%) DBS Check
10 1 (0.47%) ITIL Foundation Certificate
10 1 (0.47%) MBA
10 1 (0.47%) MCSE
10 1 (0.47%) PMI Certification
10 1 (0.47%) PMP
Quality Assurance & Compliance
1 6 (2.80%) Data Quality
1 6 (2.80%) QA
2 3 (1.40%) GDPR
3 2 (0.93%) Actionable Recommendations
3 2 (0.93%) NIST
System Software
1 34 (15.89%) Active Directory
2 12 (5.61%) VMware Infrastructure
3 6 (2.80%) Firmware
4 3 (1.40%) BitLocker
4 3 (1.40%) Hyper-V
4 3 (1.40%) Microsoft App-V
5 2 (0.93%) Virtual Machines
6 1 (0.47%) Docker
6 1 (0.47%) Microsoft Virtual Server
6 1 (0.47%) vCloud
6 1 (0.47%) Virtual Desktop
6 1 (0.47%) Virtual Servers
Systems Management
1 18 (8.41%) SCCM
2 9 (4.21%) Microsoft Intune
3 4 (1.87%) Active Directory Federation Services
3 4 (1.87%) SCOM
4 3 (1.40%) Ansible
4 3 (1.40%) NetBackup
4 3 (1.40%) SCVMM
4 3 (1.40%) VxRail
5 2 (0.93%) AirWatch
5 2 (0.93%) Jamf Pro
5 2 (0.93%) Progress Chef
5 2 (0.93%) Puppet
5 2 (0.93%) Salt
5 2 (0.93%) Single Sign-On
6 1 (0.47%) Avamar
6 1 (0.47%) Kubernetes
6 1 (0.47%) OPNET
Vendors
1 73 (34.11%) Microsoft
2 38 (17.76%) ServiceNow
3 23 (10.75%) SAP
4 17 (7.94%) Cisco
5 16 (7.48%) VMware
6 11 (5.14%) Citrix
7 9 (4.21%) Avaya
7 9 (4.21%) F5
7 9 (4.21%) Infoblox
8 7 (3.27%) Dell
8 7 (3.27%) HP
8 7 (3.27%) iManage
9 6 (2.80%) Apple
9 6 (2.80%) Cadence
9 6 (2.80%) Qualys
9 6 (2.80%) Salesforce
10 5 (2.34%) Google
10 5 (2.34%) Juniper
10 5 (2.34%) Oracle
11 4 (1.87%) EMC