SLA Contract Job Trends in London

Service Level Agreement (SLA)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring SLA skills. It covers vacancies from the 6 months leading up to 30 September 2025, with comparisons to the same periods in the previous two years.

6 months to
30 Sep 2025
Same period 2024 Same period 2023
Rank 241 270 224
Rank change year-on-year +29 -46 +38
Contract jobs citing SLA 128 121 234
As % of all contract jobs advertised in London 0.96% 0.76% 1.09%
As % of the Quality Assurance & Compliance category 5.51% 5.56% 7.64%
Number of daily rates quoted 79 65 157
10th Percentile £213 £153 £195
25th Percentile £250 £200 £250
Median daily rate (50th Percentile) £420 £300 £450
Median % change year-on-year +40.00% -33.33% +5.88%
75th Percentile £586 £500 £550
90th Percentile £785 £673 £688
England median daily rate £375 £300 £400
% change year-on-year +25.00% -25.00% +23.08%
Number of hourly rates quoted 20 18 12
10th Percentile £24.84 £18.09 £14.18
25th Percentile - £21.25 £16.18
Median hourly rate £25.15 £23.80 £18.89
Median % change year-on-year +5.67% +26.01% -54.49%
75th Percentile £30.62 £26.48 £27.17
90th Percentile £45.65 £51.75 £58.95
England median hourly rate £22.14 £19.18 £17.50
% change year-on-year +15.43% +9.60% +4.95%

All Quality Assurance and Compliance Skills
London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in London.

Contract vacancies with a requirement for quality assurance or compliance skills 2,323 2,178 3,063
As % of all contract IT jobs advertised in London 17.37% 13.59% 14.21%
Number of daily rates quoted 1,546 1,369 2,288
10th Percentile £319 £325 £363
25th Percentile £413 £425 £450
Median daily rate (50th Percentile) £525 £550 £563
Median % change year-on-year -4.55% -2.22% +1.53%
75th Percentile £650 £688 £700
90th Percentile £750 £801 £798
England median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% +2.86%
Number of hourly rates quoted 51 39 40
10th Percentile - £18.13 £16.83
25th Percentile £25.15 £23.80 £19.75
Median hourly rate £34.00 £31.62 £28.13
Median % change year-on-year +7.53% +12.43% +33.93%
75th Percentile £42.98 £50.88 £44.15
90th Percentile £56.75 £73.25 £62.03
England median hourly rate £32.50 £35.00 £39.60
% change year-on-year -7.14% -11.62% +76.00%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing SLA.

Contractor daily rate distribution trend for jobs in London citing SLA

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 30 September 2025.

Daily rate histogram for SLA in London

SLA
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing SLA.

Contractor hourly rate distribution trend for jobs in London citing SLA

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 30 September 2025.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 30 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +3 18 £516 +8.68% 6
South London -1 9 £225 +12.50% 4
West London -2 9 £250 +2.04% 3
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.91%) Microsoft Exchange
2 3 (2.34%) Tomcat
3 2 (1.56%) Confluence
3 2 (1.56%) IIS
3 2 (1.56%) Skype for Business
4 1 (0.78%) Apache
4 1 (0.78%) Apache Spark
4 1 (0.78%) MQSeries
4 1 (0.78%) SharePoint
Applications
1 18 (14.06%) Microsoft Office
2 8 (6.25%) Microsoft Excel
3 7 (5.47%) MS Visio
4 4 (3.13%) Microsoft Project
4 4 (3.13%) Oracle Smart View
5 2 (1.56%) Microsoft PowerPoint
6 1 (0.78%) Spreadsheet
Business Applications
1 5 (3.91%) SAP S/4HANA
1 5 (3.91%) SAP SD
2 4 (3.13%) Oracle EBS
2 4 (3.13%) Oracle FAH
2 4 (3.13%) Oracle General Ledger
2 4 (3.13%) Oracle Subledger Accounting
2 4 (3.13%) Workday HCM
3 2 (1.56%) Oracle EBS R12
3 2 (1.56%) Oracle Financials
3 2 (1.56%) Remedy ITSM
Cloud Services
1 29 (22.66%) Microsoft 365
2 20 (15.63%) Azure
3 11 (8.59%) SaaS
4 10 (7.81%) AWS
5 7 (5.47%) Cloud Computing
6 5 (3.91%) IaaS
6 5 (3.91%) PaaS
6 5 (3.91%) Power Platform
7 4 (3.13%) Azure Sentinel
7 4 (3.13%) OCI
8 3 (2.34%) GCP
9 2 (1.56%) Azure AKS
9 2 (1.56%) Azure Key Vault
9 2 (1.56%) Azure Monitor
10 1 (0.78%) GitHub
10 1 (0.78%) GitHub Actions
10 1 (0.78%) OneDrive
Communications & Networking
1 11 (8.59%) Wireless
2 8 (6.25%) Network Security
3 7 (5.47%) VoIP
4 5 (3.91%) Firewall
5 4 (3.13%) 5G
5 4 (3.13%) DNS
6 3 (2.34%) DHCP
6 3 (2.34%) Internet
6 3 (2.34%) TCP/IP
6 3 (2.34%) VPN
7 2 (1.56%) Skype
7 2 (1.56%) WAN
8 1 (0.78%) Cisco ISE
8 1 (0.78%) Cisco Wireless
8 1 (0.78%) DMVPN
8 1 (0.78%) F5 BIG-IP LTM
8 1 (0.78%) Intrusion Detection
8 1 (0.78%) IP Telephony
8 1 (0.78%) SD-WAN
8 1 (0.78%) VLAN
Database & Business Intelligence
1 11 (8.59%) SQL Server
2 5 (3.91%) Power BI
2 5 (3.91%) SAP HANA
3 3 (2.34%) Data Warehouse
4 2 (1.56%) MySQL
5 1 (0.78%) Oracle Database
5 1 (0.78%) PostgreSQL
5 1 (0.78%) RDBMS
5 1 (0.78%) Relational Database
5 1 (0.78%) Sybase ASE
Development Applications
1 6 (4.69%) JIRA
2 5 (3.91%) LSMW
3 2 (1.56%) Cucumber
3 2 (1.56%) Jaeger
3 2 (1.56%) PVCS
3 2 (1.56%) Selenium
3 2 (1.56%) Zephyr
4 1 (0.78%) GitLab
4 1 (0.78%) Jenkins
4 1 (0.78%) Metasploit
General
1 43 (33.59%) Finance
1 43 (33.59%) Social Skills
2 22 (17.19%) Banking
3 17 (13.28%) Analytical Skills
4 8 (6.25%) Telecoms
5 6 (4.69%) Legal
6 5 (3.91%) Influencing Skills
6 5 (3.91%) Organisational Skills
7 4 (3.13%) Manufacturing
7 4 (3.13%) Marketing
7 4 (3.13%) Public Sector
8 3 (2.34%) Advertising
8 3 (2.34%) Financial Institution
8 3 (2.34%) Inclusion and Diversity
8 3 (2.34%) Investment Banking
9 2 (1.56%) Automotive
9 2 (1.56%) General Ledger
9 2 (1.56%) Pharmaceutical
10 1 (0.78%) French Language
10 1 (0.78%) Presentation Skills
Job Titles
1 15 (11.72%) Consultant
2 13 (10.16%) Support Engineer
3 11 (8.59%) Analyst
3 11 (8.59%) IT Support
4 10 (7.81%) Applications Support
4 10 (7.81%) IT Engineer
4 10 (7.81%) Lead
5 7 (5.47%) Senior
6 6 (4.69%) IT Support Engineer
6 6 (4.69%) Operations Manager
6 6 (4.69%) Technical Engineer
6 6 (4.69%) Technical Support
6 6 (4.69%) Technical Support Engineer
7 5 (3.91%) IT Manager
7 5 (3.91%) SAP Consultant
7 5 (3.91%) SAP SD Consultant
7 5 (3.91%) Security Engineer
8 4 (3.13%) Functional Consultant
8 4 (3.13%) Infrastructure Engineer
8 4 (3.13%) Service Analyst
Libraries, Frameworks & Software Standards
1 5 (3.91%) BAPI
1 5 (3.91%) EDI
1 5 (3.91%) IDoc
1 5 (3.91%) SAP ALE
1 5 (3.91%) SAP Fiori
2 3 (2.34%) XML
3 2 (1.56%) Gherkin
3 2 (1.56%) Node.js
3 2 (1.56%) RESTful
3 2 (1.56%) SOAP
3 2 (1.56%) Universal Windows Platform
4 1 (0.78%) FastAPI
4 1 (0.78%) FIX Protocol
4 1 (0.78%) Kafka
4 1 (0.78%) Middleware
4 1 (0.78%) Pandas
4 1 (0.78%) Polars
4 1 (0.78%) Ray
4 1 (0.78%) REST
4 1 (0.78%) RSS
Miscellaneous
1 17 (13.28%) Data Centre
2 10 (7.81%) Driving Licence
2 10 (7.81%) Security Posture
3 6 (4.69%) Management Information System
4 4 (3.13%) Enterprise Software
5 3 (2.34%) Derivative
5 3 (2.34%) Onboarding
5 3 (2.34%) Product Ownership
6 2 (1.56%) Clustering
6 2 (1.56%) Legacy Systems
6 2 (1.56%) Mobile App
6 2 (1.56%) OTC Derivatives
6 2 (1.56%) Self-Motivation
6 2 (1.56%) Video Conferencing
7 1 (0.78%) Analytical Mindset
7 1 (0.78%) Cloud Native
7 1 (0.78%) Cyber Defence
7 1 (0.78%) Distributed Systems
7 1 (0.78%) Private Cloud
7 1 (0.78%) Public Cloud
Operating Systems
1 20 (15.63%) Windows
2 14 (10.94%) Mac OS
2 14 (10.94%) Windows 10
3 12 (9.38%) Android
4 8 (6.25%) Linux
5 7 (5.47%) Windows Server
6 5 (3.91%) Apple iOS
7 4 (3.13%) Unix
8 2 (1.56%) VMS
9 1 (0.78%) Mac OS X
9 1 (0.78%) Windows 7
Processes & Methodologies
1 31 (24.22%) ITIL
2 25 (19.53%) Problem-Solving
3 20 (15.63%) Customer Service
4 17 (13.28%) Change Management
5 14 (10.94%) Computer Science
5 14 (10.94%) Service Delivery
5 14 (10.94%) Stakeholder Management
6 13 (10.16%) Continuous Improvement
6 13 (10.16%) Cybersecurity
6 13 (10.16%) ITSM
6 13 (10.16%) Risk Management
6 13 (10.16%) Vulnerability Management
7 12 (9.38%) Agile
7 12 (9.38%) Migration
8 10 (7.81%) Analytics
9 9 (7.03%) Release Management
10 8 (6.25%) Configuration Management
10 8 (6.25%) Data Migration
10 8 (6.25%) DevOps
10 8 (6.25%) Service Management
Programming Languages
1 17 (13.28%) SQL
2 10 (7.81%) Python
3 9 (7.03%) Java
4 5 (3.91%) ABAP
4 5 (3.91%) PowerShell
5 2 (1.56%) Bash
5 2 (1.56%) C#
5 2 (1.56%) Go
5 2 (1.56%) Kusto Query Language
5 2 (1.56%) Ruby
5 2 (1.56%) Shell Script
Qualifications
1 21 (16.41%) Security Cleared
2 20 (15.63%) SC Cleared
3 19 (14.84%) Degree
4 10 (7.81%) DV Cleared
5 9 (7.03%) Cisco Certification
6 8 (6.25%) CISSP
6 8 (6.25%) Computer Science Degree
7 7 (5.47%) (ISC)2 CCSP
7 7 (5.47%) ITIL Foundation Certificate
8 5 (3.91%) ITIL Certification
9 4 (3.13%) CCSP
9 4 (3.13%) CEH
9 4 (3.13%) GCIH
9 4 (3.13%) Microsoft Certification
9 4 (3.13%) PMI Certification
9 4 (3.13%) PMP
10 3 (2.34%) AWS Certification
10 3 (2.34%) AWS Certified Cloud Practitioner
10 3 (2.34%) Azure Certification
11 2 (1.56%) CompTIA CySA+
Quality Assurance & Compliance
1 12 (9.38%) NIST
2 11 (8.59%) ISO/IEC 27001
3 7 (5.47%) QA
4 5 (3.91%) PCI DSS
5 4 (3.13%) Data Quality
5 4 (3.13%) PMO
6 3 (2.34%) Cyber Essentials
6 3 (2.34%) Cyber Essentials PLUS
7 2 (1.56%) COBIT
8 1 (0.78%) GDPR
8 1 (0.78%) ISO/IEC 20000
8 1 (0.78%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 14 (10.94%) Active Directory
2 3 (2.34%) Virtual Desktop
2 3 (2.34%) Virtual Machines
3 2 (1.56%) Docker
3 2 (1.56%) KVM
3 2 (1.56%) VMware ESXi
3 2 (1.56%) VMware Infrastructure
4 1 (0.78%) Firmware
4 1 (0.78%) Oracle RAC
Systems Management
1 10 (7.81%) Microsoft Intune
2 9 (7.03%) SCCM
3 4 (3.13%) Kubernetes
3 4 (3.13%) SCOM
4 3 (2.34%) Grafana
5 2 (1.56%) Ansible
5 2 (1.56%) Prometheus
5 2 (1.56%) Terraform
6 1 (0.78%) CA Spectrum
6 1 (0.78%) Computer Emergency Response Teams
6 1 (0.78%) Data Guard
6 1 (0.78%) Docker Swarm
6 1 (0.78%) Jamf Pro
6 1 (0.78%) Nessus
6 1 (0.78%) TeamSite
6 1 (0.78%) WSUS
6 1 (0.78%) ZABBIX
Vendors
1 37 (28.91%) Microsoft
2 15 (11.72%) Apple
2 15 (11.72%) ServiceNow
3 14 (10.94%) HP
4 13 (10.16%) Cisco
4 13 (10.16%) Dell
5 10 (7.81%) Oracle
6 8 (6.25%) Remedy
7 6 (4.69%) Tenable
8 5 (3.91%) SAP
9 4 (3.13%) Nokia
9 4 (3.13%) Splunk
9 4 (3.13%) VMware
9 4 (3.13%) Workday
10 3 (2.34%) Google
11 2 (1.56%) Bloomberg
11 2 (1.56%) BMC
11 2 (1.56%) IBM
11 2 (1.56%) Reuters
11 2 (1.56%) Trend Micro