ITIL Certification Contracts

ITIL Certification
UK

The following table provides summary statistics for contract job vacancies with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
12 May 2024		 Same period 2023 Same period 2022
Rank 418 429 446
Rank change year-on-year +11 +17 +12
Contract jobs citing ITIL Certification 169 281 491
As % of all contract jobs advertised in the UK 0.39% 0.48% 0.56%
As % of the Qualifications category 1.29% 1.78% 2.61%
Number of daily rates quoted 116 212 344
10th Percentile £213 £219 £240
25th Percentile £400 £325 £370
Median daily rate (50th Percentile) £500 £450 £450
Median % change year-on-year +11.11% - +6.64%
75th Percentile £573 £550 £575
90th Percentile £720 £649 £630
UK excluding London median daily rate £488 £450 £438
% change year-on-year +8.33% +2.75% +6.82%
Number of hourly rates quoted 1 6 6
10th Percentile - £19.96 £20.24
25th Percentile - £20.00 £23.30
Median hourly rate £70.39 £23.56 £31.78
Median % change year-on-year +198.77% -25.87% +50.97%
75th Percentile - £47.54 £34.55
90th Percentile - £54.56 £54.48
UK excluding London median hourly rate £70.39 £26.48 £30.96
% change year-on-year +165.82% -14.47% +47.08%

All Academic and Professional Certifications
UK

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

Contract vacancies requiring academic qualifications or professional certifications 13,058 15,818 18,838
As % of all contract IT jobs advertised in the UK 30.36% 27.19% 21.50%
Number of daily rates quoted 8,064 10,556 12,460
10th Percentile £308 £330 £335
25th Percentile £425 £450 £425
Median daily rate (50th Percentile) £535 £550 £525
Median % change year-on-year -2.73% +4.76% +7.69%
75th Percentile £650 £650 £626
90th Percentile £738 £743 £700
UK excluding London median daily rate £534 £525 £500
% change year-on-year +1.62% +5.00% +11.11%
Number of hourly rates quoted 1,068 806 768
10th Percentile £13.80 £15.25 £14.25
25th Percentile £17.80 £20.23 £19.52
Median hourly rate £40.00 £54.00 £43.46
Median % change year-on-year -25.93% +24.26% +14.36%
75th Percentile £61.60 £67.50 £57.91
90th Percentile £75.55 £79.19 £67.50
UK excluding London median hourly rate £40.94 £50.00 £35.00
% change year-on-year -18.12% +42.86% -

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ITIL Certification.

Daily rate trend for ITIL Certification in the UK

ITIL Certification
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Certification over the 6 months to 12 May 2024.

Daily rate histogram for ITIL Certification in the UK

ITIL Certification
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ITIL Certification.

Hourly rate trend for ITIL Certification in the UK

ITIL Certification
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England +37 151 £513 +11.41% 81
UK excluding London +2 91 £488 +8.33% 62
London +65 71 £525 +10.53% 22
Work from Home +70 60 £500 +11.11% 41
North of England +41 43 £525 -4.55% 14
North West +33 31 £588 +6.82% 5
South East -7 21 £525 +20.00% 15
Yorkshire +32 17 £720 +51.58% 5
Scotland +33 13 £463 -2.17% 3
South West +1 8 £300 -35.14% 6
North East +15 6 £720 +28.57% 4
East of England -6 4 £220 -21.78% 5
Midlands +16 3 £413 +26.92% 17
West Midlands +15 3 £413 -10.81% 12

ITIL Certification
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (12.43%) SharePoint
2 14 (8.28%) Microsoft Exchange
3 3 (1.78%) Skype for Business
4 2 (1.18%) Confluence
Applications
1 17 (10.06%) Microsoft Office
2 13 (7.69%) Microsoft Excel
3 7 (4.14%) MS Visio
4 6 (3.55%) Microsoft PowerPoint
5 2 (1.18%) Microsoft Project
Business Applications
1 4 (2.37%) Remedy ITSM
2 3 (1.78%) Dynamics GP
3 2 (1.18%) ION MarketView
3 2 (1.18%) SAP S/4HANA
4 1 (0.59%) OPENHousing
Cloud Services
1 37 (21.89%) Microsoft 365
2 28 (16.57%) Azure
3 15 (8.88%) Power Platform
4 10 (5.92%) OneDrive
5 8 (4.73%) Microsoft Purview
6 7 (4.14%) IaaS
7 6 (3.55%) Entra ID
8 4 (2.37%) SuccessFactors
9 3 (1.78%) AWS
9 3 (1.78%) PowerApps
10 2 (1.18%) Azure DevOps
10 2 (1.18%) Cloud Computing
10 2 (1.18%) Dynamics 365
10 2 (1.18%) IBM Blueworks
10 2 (1.18%) Lucidchart
11 1 (0.59%) Mimecast
11 1 (0.59%) Power Automate
11 1 (0.59%) ShareGate
Communications & Networking
1 8 (4.73%) DHCP
1 8 (4.73%) Firewall
2 6 (3.55%) DNS
2 6 (3.55%) LAN
2 6 (3.55%) WAN
3 3 (1.78%) FTP
3 3 (1.78%) Internet
3 3 (1.78%) Skype
3 3 (1.78%) SMS
3 3 (1.78%) SSL
3 3 (1.78%) TCP/IP
3 3 (1.78%) VPN
4 2 (1.18%) Intranet
5 1 (0.59%) BGP
5 1 (0.59%) Cisco ISE
5 1 (0.59%) Cisco Nexus
5 1 (0.59%) EIGRP
5 1 (0.59%) OSPF
5 1 (0.59%) SAN
5 1 (0.59%) Wireless
Database & Business Intelligence
1 6 (3.55%) Power BI
2 2 (1.18%) SQL Server
3 1 (0.59%) Elasticsearch
3 1 (0.59%) Relational Database
3 1 (0.59%) SQL Server Reporting Services
Development Applications
1 8 (4.73%) Rational DOORS
2 5 (2.96%) JIRA
3 3 (1.78%) Visual Studio
General
1 70 (41.42%) Social Skills
2 39 (23.08%) Public Sector
3 36 (21.30%) Analytical Skills
4 33 (19.53%) Finance
5 16 (9.47%) Presentation Skills
6 13 (7.69%) Legal
7 11 (6.51%) Banking
8 9 (5.33%) Marketing
9 6 (3.55%) Documentation Skills
9 6 (3.55%) Front Office
10 3 (1.78%) Billing
10 3 (1.78%) Influencing Skills
10 3 (1.78%) Multimedia
11 2 (1.18%) Organisational Skills
11 2 (1.18%) Pharmaceutical
12 1 (0.59%) Financial Institution
12 1 (0.59%) Inclusion and Diversity
12 1 (0.59%) Manufacturing
12 1 (0.59%) Publishing
12 1 (0.59%) Social Housing
Job Titles
1 39 (23.08%) Senior
2 28 (16.57%) Developer
3 25 (14.79%) Analyst
4 20 (11.83%) ServiceNow Developer
5 17 (10.06%) Senior Developer
6 15 (8.88%) Senior ServiceNow Developer
7 12 (7.10%) Support Engineer
8 11 (6.51%) Incident Manager
8 11 (6.51%) Service Manager
9 10 (5.92%) Service Analyst
10 9 (5.33%) Lead
11 8 (4.73%) Senior Systems Engineer
11 8 (4.73%) Systems Engineer
12 7 (4.14%) Architect
12 7 (4.14%) Change Manager
12 7 (4.14%) Consultant
13 6 (3.55%) Infrastructure Engineer
13 6 (3.55%) Integration Engineer
13 6 (3.55%) Service Desk Analyst
13 6 (3.55%) Systems Integration Engineer
Libraries, Frameworks & Software Standards
1 7 (4.14%) .NET
1 7 (4.14%) CSS
2 4 (2.37%) AngularJS
2 4 (2.37%) HTML
3 3 (1.78%) .NET Framework
3 3 (1.78%) HTML5 Canvas
3 3 (1.78%) jQuery
3 3 (1.78%) LDAP
3 3 (1.78%) Microsoft Graph
4 2 (1.18%) OAuth
4 2 (1.18%) SailPoint
Miscellaneous
1 13 (7.69%) CMDB
1 13 (7.69%) Management Information System
2 9 (5.33%) Self-Motivation
3 6 (3.55%) Cyber Threat
4 4 (2.37%) iPad
4 4 (2.37%) iPhone
4 4 (2.37%) PKI
4 4 (2.37%) Smartphone
5 2 (1.18%) Data Centre
5 2 (1.18%) Data Protection Act
5 2 (1.18%) Onboarding
6 1 (0.59%) HP Storage
6 1 (0.59%) NHS
6 1 (0.59%) Operational Technology
6 1 (0.59%) Replication
6 1 (0.59%) Virtual Team
Operating Systems
1 41 (24.26%) Windows
2 16 (9.47%) Windows 10
3 13 (7.69%) Unix
4 10 (5.92%) Windows Server
5 6 (3.55%) Linux
6 3 (1.78%) Ubuntu
7 1 (0.59%) Android
7 1 (0.59%) Windows 7
7 1 (0.59%) Windows Server 2012
Processes & Methodologies
1 169 (100.00%) ITIL
2 42 (24.85%) ITSM
3 38 (22.49%) Agile
3 38 (22.49%) Service Management
4 35 (20.71%) Problem-Solving
5 34 (20.12%) Stakeholder Management
6 25 (14.79%) Change Management
7 23 (13.61%) Incident Management
8 22 (13.02%) Computer Science
9 21 (12.43%) Project Management
10 20 (11.83%) PRINCE2
11 16 (9.47%) Configuration Management
11 16 (9.47%) Customer Service
11 16 (9.47%) Roadmaps
12 15 (8.88%) Line Management
12 15 (8.88%) Service Delivery
13 14 (8.28%) Problem Management
13 14 (8.28%) Risk Management
13 14 (8.28%) Software Delivery
14 13 (7.69%) Migration
Programming Languages
1 20 (11.83%) PowerShell
2 9 (5.33%) JavaScript
3 6 (3.55%) VB.NET
4 5 (2.96%) VBA
5 4 (2.37%) Python
6 3 (1.78%) C#
6 3 (1.78%) MATLAB
6 3 (1.78%) SQL
7 2 (1.18%) C++
7 2 (1.18%) Java
Qualifications
1 53 (31.36%) Degree
2 23 (13.61%) Security Cleared
3 15 (8.88%) Computer Science Degree
3 15 (8.88%) SC Cleared
4 14 (8.28%) Microsoft Certification
5 9 (5.33%) BPSS Clearance
5 9 (5.33%) Master's Degree
5 9 (5.33%) MCSE
6 7 (4.14%) DV Cleared
7 3 (1.78%) PRINCE2 Certification
8 2 (1.18%) Cisco Certification
8 2 (1.18%) CISSP
8 2 (1.18%) MCP
9 1 (0.59%) AWS Certification
9 1 (0.59%) CCNA
9 1 (0.59%) CCNP
9 1 (0.59%) CTC Cleared
9 1 (0.59%) MBA
9 1 (0.59%) PMI Certification
9 1 (0.59%) PMP
Quality Assurance & Compliance
1 23 (13.61%) SLA
2 8 (4.73%) PCI DSS
3 5 (2.96%) ISO 9001
3 5 (2.96%) ISO/IEC 20000
3 5 (2.96%) QA
4 3 (1.78%) Data Quality
4 3 (1.78%) Disclosure Scotland
4 3 (1.78%) ISO/IEC 27001
5 2 (1.18%) Cyber Essentials
5 2 (1.18%) Cyber Essentials PLUS
6 1 (0.59%) GDPR
6 1 (0.59%) GRC
6 1 (0.59%) PMO
System Software
1 37 (21.89%) Active Directory
2 13 (7.69%) VMware Infrastructure
3 7 (4.14%) Hyper-V
4 4 (2.37%) Virtual Machines
5 3 (1.78%) vSphere
6 1 (0.59%) Microsoft Virtual Server
6 1 (0.59%) Virtual Desktop
6 1 (0.59%) Virtual Servers
Systems Management
1 20 (11.83%) Microsoft Intune
2 11 (6.51%) SCCM
3 8 (4.73%) PingFederate
4 4 (2.37%) Single Sign-On
4 4 (2.37%) WSUS
5 2 (1.18%) IBM BigFix
5 2 (1.18%) Tivoli
6 1 (0.59%) SCOM
6 1 (0.59%) vCenter Server
Vendors
1 52 (30.77%) Microsoft
2 34 (20.12%) ServiceNow
3 15 (8.88%) VMware
4 8 (4.73%) Citrix
5 5 (2.96%) SAP
6 4 (2.37%) Cisco
6 4 (2.37%) McAfee
6 4 (2.37%) Oracle
6 4 (2.37%) Remedy
7 3 (1.78%) CyberArk
7 3 (1.78%) Proofpoint
7 3 (1.78%) Symantec
8 2 (1.18%) Bloomberg
8 2 (1.18%) Reuters
8 2 (1.18%) Workday
9 1 (0.59%) BMC
9 1 (0.59%) Dell
9 1 (0.59%) HP
9 1 (0.59%) Salesforce
9 1 (0.59%) Sun
95 ITIL Certification jobs Nationwide