Incident Management Contracts in England

Incident Management
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 147 131 204
Rank change year-on-year -16 +73 +56
Contract jobs citing Incident Management 605 995 1,021
As % of all contract jobs advertised in England 1.63% 1.96% 1.44%
As % of the Processes & Methodologies category 1.88% 2.18% 1.58%
Number of daily rates quoted 321 644 603
10th Percentile £200 £245 £193
25th Percentile £325 £350 £313
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +5.56%
75th Percentile £588 £638 £575
90th Percentile £700 £700 £650
UK median daily rate £510 £500 £475
% change year-on-year +2.00% +5.26% +7.95%
Number of hourly rates quoted 128 122 165
10th Percentile - - -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £16.27 £19.81 £15.50
Median % change year-on-year -17.90% +27.81% -
75th Percentile £21.46 £22.63 £22.00
90th Percentile £37.00 £43.75 £27.85
UK median hourly rate £16.30 £19.81 £15.50
% change year-on-year -17.72% +27.81% -3.13%

All Process and Methodology Skills
England

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,171 45,739 64,432
As % of all contract IT jobs advertised in England 86.55% 90.26% 90.74%
Number of daily rates quoted 21,096 32,069 45,706
10th Percentile £300 £325 £330
25th Percentile £413 £444 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +9.18%
75th Percentile £650 £675 £650
90th Percentile £750 £769 £744
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 2,236 1,617 1,773
10th Percentile £12.89 £11.00 £12.50
25th Percentile £16.00 £16.38 £15.25
Median hourly rate £35.65 £37.50 £24.00
Median % change year-on-year -4.93% +56.25% -
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.23
UK median hourly rate £35.00 £37.00 £25.00
% change year-on-year -5.41% +48.00% -

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Incident Management in England.

Daily rate trend for Incident Management in England

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 26 April 2024.

Daily rate histogram for Incident Management in England

Incident Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Incident Management in England.

Hourly rate trend for Incident Management in England

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 26 April 2024.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -29 200 £506 -7.95% 103
South East -4 98 £490 -2.00% 46
East of England -6 87 £450 +44.00% 28
South West +64 82 £520 +15.56% 27
North of England -39 80 £535 +7.00% 68
West Midlands +40 69 £438 -20.45% 30
Midlands +23 69 £438 -10.26% 41
North West -39 42 £525 +0.96% 37
Yorkshire -4 38 £582 +16.40% 22
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (2.15%) Microsoft Exchange
2 8 (1.32%) Apache
2 8 (1.32%) Confluence
2 8 (1.32%) nginx
3 6 (0.99%) JBoss
3 6 (0.99%) SharePoint
3 6 (0.99%) Tomcat
4 1 (0.17%) Oracle Application Server
4 1 (0.17%) Oracle Spatial
4 1 (0.17%) WebLogic
Applications
1 37 (6.12%) Microsoft Excel
2 35 (5.79%) Microsoft PowerPoint
3 28 (4.63%) Microsoft Office
4 1 (0.17%) MS Visio
Business Applications
1 6 (0.99%) Temenos T24
2 4 (0.66%) Remedy ITSM
3 2 (0.33%) Fidessa
3 2 (0.33%) Remedy AR System
3 2 (0.33%) SAP Retail
4 1 (0.17%) Salesforce CRM
4 1 (0.17%) SAP EWM
4 1 (0.17%) SAP S/4HANA
4 1 (0.17%) Unit4 Business World
Cloud Services
1 72 (11.90%) Microsoft 365
2 67 (11.07%) Azure
3 21 (3.47%) AWS
4 16 (2.64%) Azure DevOps
5 11 (1.82%) Serverless
6 10 (1.65%) Azure Functions
6 10 (1.65%) Azure Monitor
7 9 (1.49%) Power Platform
8 7 (1.16%) Cloud Computing
9 6 (0.99%) Azure Sentinel
10 5 (0.83%) Azure Data Factory
10 5 (0.83%) Azure Logic Apps
10 5 (0.83%) SaaS
11 4 (0.66%) Entra ID
11 4 (0.66%) GitHub
11 4 (0.66%) Mimecast
12 3 (0.50%) Azure API Management
12 3 (0.50%) Azure Key Vault
12 3 (0.50%) OneDrive
12 3 (0.50%) PaaS
Communications & Networking
1 42 (6.94%) Firewall
1 42 (6.94%) Wi-Fi
2 33 (5.45%) WAN
3 24 (3.97%) Network Security
4 22 (3.64%) VPN
5 21 (3.47%) DNS
6 19 (3.14%) BGP
7 17 (2.81%) LAN
8 16 (2.64%) Wireless
9 15 (2.48%) Cisco ASA
9 15 (2.48%) MPLS
10 14 (2.31%) SAN
11 12 (1.98%) DHCP
11 12 (1.98%) IPsec
12 8 (1.32%) Cisco Nexus
12 8 (1.32%) DWDM
12 8 (1.32%) SD-WAN
13 7 (1.16%) VoIP
14 6 (0.99%) Cisco IOS
14 6 (0.99%) Cisco ISE
Database & Business Intelligence
1 20 (3.31%) Relational Database
2 16 (2.64%) SQL Server
3 11 (1.82%) RDBMS
4 7 (1.16%) Elasticsearch
4 7 (1.16%) Power BI
5 6 (0.99%) Sybase ASE
6 5 (0.83%) Azure SQL Database
6 5 (0.83%) PostgreSQL
7 4 (0.66%) DB2
8 3 (0.50%) NoSQL
8 3 (0.50%) SQL Server Integration Services
9 2 (0.33%) MySQL
9 2 (0.33%) Tableau
10 1 (0.17%) Apache Hive
10 1 (0.17%) Data Mining
10 1 (0.17%) DynamoDB
10 1 (0.17%) GIS
10 1 (0.17%) Hadoop
10 1 (0.17%) Oracle Reports
10 1 (0.17%) SQLite
Development Applications
1 18 (2.98%) JIRA
2 6 (0.99%) Git
3 5 (0.83%) Jenkins
4 3 (0.50%) Selenium
4 3 (0.50%) Sonatype Nexus
4 3 (0.50%) Visual Studio
5 2 (0.33%) Artifactory
5 2 (0.33%) Bitbucket
5 2 (0.33%) Cypress.io
5 2 (0.33%) JMeter
5 2 (0.33%) SpecFlow
6 1 (0.17%) CircleCI
6 1 (0.17%) FitNesse
6 1 (0.17%) GoCD
6 1 (0.17%) HP UFT
6 1 (0.17%) IDA Disassembler
6 1 (0.17%) JUnit
6 1 (0.17%) Oracle Forms
General
1 196 (32.40%) Social Skills
2 94 (15.54%) Finance
3 72 (11.90%) Analytical Skills
4 46 (7.60%) Public Sector
5 39 (6.45%) Retail
5 39 (6.45%) Telecoms
6 24 (3.97%) Banking
6 24 (3.97%) Legal
7 15 (2.48%) Financial Institution
7 15 (2.48%) Investment Banking
8 6 (0.99%) Front Office
8 6 (0.99%) Influencing Skills
8 6 (0.99%) Presentation Skills
9 5 (0.83%) German Language
10 4 (0.66%) Automotive
10 4 (0.66%) Documentation Skills
10 4 (0.66%) Manufacturing
11 3 (0.50%) Law
11 3 (0.50%) Military
11 3 (0.50%) Police
Job Titles
1 216 (35.70%) Analyst
2 121 (20.00%) Service Analyst
3 107 (17.69%) Service Desk Analyst
4 40 (6.61%) Senior
5 34 (5.62%) Incident Manager
6 28 (4.63%) Consultant
7 27 (4.46%) Customer Analyst
7 27 (4.46%) Customer Service Analyst
8 26 (4.30%) Lead
8 26 (4.30%) Support Engineer
9 21 (3.47%) Applications Support
9 21 (3.47%) Network Engineer
10 20 (3.31%) SOC Analyst
11 19 (3.14%) Support Analyst
12 17 (2.81%) Service Manager
13 16 (2.64%) Applications Support Analyst
13 16 (2.64%) Cyber Defence Analyst
13 16 (2.64%) Problem Manager
14 15 (2.48%) Call Centre Analyst
14 15 (2.48%) Developer
Libraries, Frameworks & Software Standards
1 17 (2.81%) FIX Protocol
2 12 (1.98%) .NET
3 10 (1.65%) Middleware
4 9 (1.49%) XML
5 8 (1.32%) Elastic Stack
6 6 (0.99%) CSS
6 6 (0.99%) IBM Integration Bus
7 5 (0.83%) AngularJS
7 5 (0.83%) Web Services
7 5 (0.83%) XSLT
8 4 (0.66%) JSON
8 4 (0.66%) Kafka
8 4 (0.66%) Node.js
9 3 (0.50%) .NET Framework
9 3 (0.50%) LDAP
9 3 (0.50%) OAuth
9 3 (0.50%) OpenID
9 3 (0.50%) Regular Expression
9 3 (0.50%) REST
9 3 (0.50%) RESTful
Miscellaneous
1 76 (12.56%) Management Information System
2 62 (10.25%) Cyber Kill Chain
3 59 (9.75%) Cyber Threat
4 57 (9.42%) Cyber Defence
5 22 (3.64%) PKI
6 20 (3.31%) Analytical Mindset
6 20 (3.31%) Derivative
7 16 (2.64%) CMDB
8 15 (2.48%) Self-Motivation
9 11 (1.82%) Data Centre
9 11 (1.82%) Security Operations Centre
10 10 (1.65%) Distributed Systems
10 10 (1.65%) Hedge funds
10 10 (1.65%) Operational Technology
11 9 (1.49%) Onboarding
12 7 (1.16%) Replication
13 6 (0.99%) Data Protection Act
13 6 (0.99%) Legacy Systems
13 6 (0.99%) Linux Command Line
13 6 (0.99%) Product Ownership
Operating Systems
1 83 (13.72%) Windows
2 74 (12.23%) Linux
3 35 (5.79%) Unix
4 19 (3.14%) Windows 10
5 18 (2.98%) Windows Server
6 12 (1.98%) Windows 7
7 10 (1.65%) Mac OS X
8 7 (1.16%) Red Hat Enterprise Linux
9 4 (0.66%) Windows Server 2019
10 3 (0.50%) Android
10 3 (0.50%) Apple iOS
10 3 (0.50%) Windows Server 2016
11 2 (0.33%) Mac OS
11 2 (0.33%) VMS
11 2 (0.33%) Windows Server 2012
12 1 (0.17%) Ubuntu
Processes & Methodologies
1 218 (36.03%) ITIL
2 159 (26.28%) Problem-Solving
3 144 (23.80%) Customer Service
4 118 (19.50%) Problem Management
5 96 (15.87%) Cybersecurity
6 91 (15.04%) Change Management
7 90 (14.88%) Service Management
8 87 (14.38%) SIEM
9 85 (14.05%) Root Cause Analysis
10 83 (13.72%) Incident Response
11 80 (13.22%) Service Delivery
12 77 (12.73%) Information Security
13 64 (10.58%) ITSM
13 64 (10.58%) MITRE ATT&CK
14 59 (9.75%) Mentoring
14 59 (9.75%) Risk Management
15 57 (9.42%) Case Management
16 56 (9.26%) Mathematics
17 54 (8.93%) Protective Monitoring
17 54 (8.93%) Use Case
Programming Languages
1 42 (6.94%) PowerShell
2 40 (6.61%) Python
3 33 (5.45%) SQL
4 13 (2.15%) C#
5 10 (1.65%) Java
6 9 (1.49%) Shell Script
7 8 (1.32%) Perl
8 7 (1.16%) JavaScript
9 6 (0.99%) Bash
9 6 (0.99%) T-SQL
10 5 (0.83%) XPath
11 3 (0.50%) MATLAB
11 3 (0.50%) TypeScript
11 3 (0.50%) VB.NET
11 3 (0.50%) VBA
12 2 (0.33%) Korn
12 2 (0.33%) PHP
12 2 (0.33%) tcsh
13 1 (0.17%) Groovy
13 1 (0.17%) Kotlin
Qualifications
1 162 (26.78%) Security Cleared
2 96 (15.87%) SC Cleared
3 60 (9.92%) DV Cleared
4 48 (7.93%) Degree
5 45 (7.44%) Microsoft Certification
6 41 (6.78%) A+ Certification
7 40 (6.61%) MCSA
8 27 (4.46%) MCP
9 26 (4.30%) Cisco Certification
10 20 (3.31%) ITIL Certification
11 17 (2.81%) CCNP
12 16 (2.64%) ITIL Foundation Certificate
13 15 (2.48%) Computer Science Degree
14 13 (2.15%) CCNA
14 13 (2.15%) CISSP
15 11 (1.82%) BPSS Clearance
16 9 (1.49%) CEH
17 7 (1.16%) CCSA
17 7 (1.16%) JNCIA
18 5 (0.83%) CCIE
Quality Assurance & Compliance
1 61 (10.08%) NIST
2 54 (8.93%) SLA
3 42 (6.94%) NIST 800
4 25 (4.13%) ISO/IEC 27001
5 14 (2.31%) GDPR
6 12 (1.98%) QA
7 11 (1.82%) HIPAA
8 10 (1.65%) California Consumer Privacy Act
9 4 (0.66%) Data Quality
9 4 (0.66%) NCSC
10 3 (0.50%) PCI DSS
11 2 (0.33%) RMADS
11 2 (0.33%) Sarbanes-Oxley
12 1 (0.17%) Cyber Essentials
12 1 (0.17%) Cyber Essentials PLUS
12 1 (0.17%) GRC
12 1 (0.17%) GxP
12 1 (0.17%) ISO 22301
12 1 (0.17%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 1 (0.17%) JSP 440
System Software
1 38 (6.28%) Active Directory
2 6 (0.99%) Virtual Desktop
3 4 (0.66%) Docker
3 4 (0.66%) Veritas Cluster Server
4 3 (0.50%) Firmware
5 2 (0.33%) NFS
6 1 (0.17%) Snort
6 1 (0.17%) Virtual Machines
6 1 (0.17%) VMware ESXi
6 1 (0.17%) VMware Infrastructure
Systems Management
1 21 (3.47%) ITRS Geneos
2 14 (2.31%) Ansible
3 11 (1.82%) Grafana
4 10 (1.65%) SCCM
5 8 (1.32%) Terraform
6 7 (1.16%) Kibana
6 7 (1.16%) Kubernetes
6 7 (1.16%) Microsoft Intune
7 6 (0.99%) logstash
8 5 (0.83%) SysTrack
9 4 (0.66%) Single Sign-On
10 3 (0.50%) SCOM
10 3 (0.50%) ZABBIX
11 2 (0.33%) Computer Emergency Response Teams
11 2 (0.33%) Microsoft Clustering
11 2 (0.33%) Nagios
11 2 (0.33%) Nessus
11 2 (0.33%) Prometheus
11 2 (0.33%) systemd
12 1 (0.17%) WSUS
Vendors
1 168 (27.77%) Microsoft
2 98 (16.20%) ServiceNow
3 52 (8.60%) Citrix
4 42 (6.94%) Cisco
5 26 (4.30%) Juniper
6 20 (3.31%) Oracle
6 20 (3.31%) SAP
7 19 (3.14%) IBM
7 19 (3.14%) Splunk
8 15 (2.48%) CheckPoint
9 12 (1.98%) HP
9 12 (1.98%) Palo Alto
10 11 (1.82%) Dynatrace
11 9 (1.49%) Dell
12 8 (1.32%) F5
12 8 (1.32%) Sybase
13 7 (1.16%) Red Hat
14 6 (0.99%) Blue Coat
14 6 (0.99%) Sun
14 6 (0.99%) Temenos