Infrastructure Support
UK

The median Infrastructure Support salary in the UK is £42,500 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 659 811 984
Rank change year-on-year +152 +173 -282
Permanent jobs requiring an Infrastructure Support 248 162 239
As % of all permanent jobs advertised in the UK 0.25% 0.16% 0.15%
As % of the Job Titles category 0.27% 0.17% 0.16%
Number of salaries quoted 223 146 197
10th Percentile £27,000 £26,250 £26,750
25th Percentile £31,250 £33,500 £34,000
Median annual salary (50th Percentile) £42,500 £40,000 £41,000
Median % change year-on-year +6.25% -2.44% +2.50%
75th Percentile £51,750 £49,875 £52,500
90th Percentile £55,000 £60,000 £61,000
UK excluding London median annual salary £42,500 £37,500 £40,000
% change year-on-year +13.33% -6.25% +8.84%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,813 95,219 148,250
% of permanent jobs with a recognized job title 94.61% 91.52% 96.06%
Number of salaries quoted 66,625 59,878 85,347
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,550 £60,000 £60,000
Median % change year-on-year -12.42% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Infrastructure Support
Job Vacancy Trend

Job postings that featured Infrastructure Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Infrastructure Support in the UK

Infrastructure Support
Salary Trend

3-month moving average salary quoted in jobs citing Infrastructure Support.

Salary trend for Infrastructure Support in the UK

Infrastructure Support
Salary Histogram

Salary distribution for jobs citing Infrastructure Support over the 6 months to 28 April 2024.

Salary histogram for Infrastructure Support in the UK

Infrastructure Support
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Infrastructure Support within the UK over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +174 218 £45,000 +12.50% 32
UK excluding London +85 207 £42,500 +13.33% 34
South East +67 99 £45,750 +29.24% 12
Work from Home +86 76 £48,500 +7.78% 5
South West +5 39 £35,000 -4.11% 4
London +119 31 £67,500 +35.00% 8
North of England +43 26 £42,500 +11.84% 7
Midlands +6 22 £41,250 -13.16%
Yorkshire +104 20 £42,500 +11.84% 4
Scotland -49 20 £27,400 -14.38% 10
West Midlands +32 16 £37,500 -4.46%
East Midlands -11 6 £47,500 -13.64%
North West +14 5 £42,500 -9.19% 2
East of England +9 1 £50,000 +31.58% 1
North East -6 1 £29,000 -27.50% 1

Infrastructure Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 28 April 2024, Infrastructure Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Infrastructure Support in the job title.

1 169 (68.15%) Infrastructure Engineering
2 127 (51.21%) Windows
3 116 (46.77%) Active Directory
4 99 (39.92%) Azure
4 99 (39.92%) Windows Server
5 95 (38.31%) Microsoft
6 92 (37.10%) Microsoft 365
7 86 (34.68%) VMware
8 72 (29.03%) Security Cleared
9 64 (25.81%) VMware Infrastructure
10 63 (25.40%) Firewall
11 62 (25.00%) Social Skills
12 50 (20.16%) PowerShell
13 42 (16.94%) Customer Service
14 41 (16.53%) Microsoft Exchange
14 41 (16.53%) SCCM
15 40 (16.13%) DV Cleared
16 38 (15.32%) Microsoft Intune
17 36 (14.52%) VMware ESXi
17 36 (14.52%) Windows 10
17 36 (14.52%) Windows Server 2012
18 35 (14.11%) SC Cleared
18 35 (14.11%) ITIL
19 34 (13.71%) Citrix
19 34 (13.71%) Problem-Solving
20 33 (13.31%) Entra ID
21 32 (12.90%) WAN
22 31 (12.50%) LAN
23 30 (12.10%) SAN
24 29 (11.69%) SLA

Infrastructure Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (16.53%) Microsoft Exchange
2 28 (11.29%) SharePoint
3 5 (2.02%) IIS
4 3 (1.21%) Exchange Server 2010
5 1 (0.40%) Skype for Business
Applications
1 12 (4.84%) Microsoft Office
2 6 (2.42%) LightWave 3D
Business Applications
1 1 (0.40%) Dynamics CRM
Cloud Services
1 99 (39.92%) Azure
2 92 (37.10%) Microsoft 365
3 33 (13.31%) Entra ID
4 23 (9.27%) IaaS
5 22 (8.87%) AWS
6 19 (7.66%) SaaS
7 12 (4.84%) PaaS
8 9 (3.63%) Azure Sentinel
9 8 (3.23%) Power Platform
10 7 (2.82%) OneDrive
11 4 (1.61%) Mimecast
11 4 (1.61%) Nutanix
12 2 (0.81%) Amazon S3
12 2 (0.81%) OpenDNS
13 1 (0.40%) GCP
13 1 (0.40%) Google Workspace
13 1 (0.40%) OCI
13 1 (0.40%) WhatsApp
Communications & Networking
1 63 (25.40%) Firewall
2 32 (12.90%) WAN
3 31 (12.50%) LAN
4 30 (12.10%) SAN
5 29 (11.69%) DNS
6 25 (10.08%) Wi-Fi
7 24 (9.68%) VPN
8 18 (7.26%) DHCP
9 15 (6.05%) Wireless
10 12 (4.84%) iSCSI
10 12 (4.84%) SD-WAN
11 11 (4.44%) Internet
11 11 (4.44%) TCP/IP
12 10 (4.03%) WLAN
13 9 (3.63%) VLAN
14 8 (3.23%) Remote Desktop
15 7 (2.82%) NAS
15 7 (2.82%) Network Security
16 5 (2.02%) DMZ
17 3 (1.21%) VoIP
Database & Business Intelligence
1 12 (4.84%) SQL Server
2 6 (2.42%) MySQL
3 5 (2.02%) Amazon RDS
4 2 (0.81%) MongoDB
5 1 (0.40%) Data Lake
Development Applications
1 6 (2.42%) JIRA
2 3 (1.21%) GitLab
General
1 62 (25.00%) Social Skills
2 24 (9.68%) Finance
3 21 (8.47%) Analytical Skills
4 14 (5.65%) Documentation Skills
5 12 (4.84%) Telecoms
6 10 (4.03%) Law
7 7 (2.82%) Legal
7 7 (2.82%) Manufacturing
8 4 (1.61%) Banking
9 3 (1.21%) Inclusion and Diversity
10 2 (0.81%) Pharmaceutical
10 2 (0.81%) Public Sector
11 1 (0.40%) Organisational Skills
Libraries, Frameworks & Software Standards
1 2 (0.81%) LAMP
1 2 (0.81%) V-Ray
2 1 (0.40%) EDI
2 1 (0.40%) SAML
Miscellaneous
1 22 (8.87%) Driving Licence
2 21 (8.47%) Self-Motivation
3 12 (4.84%) PKI
4 11 (4.44%) Clustering
4 11 (4.44%) Management Information System
5 6 (2.42%) Replication
5 6 (2.42%) Smart Home
6 4 (1.61%) IPTV
6 4 (1.61%) Operational Technology
7 3 (1.21%) Data Centre
7 3 (1.21%) Video Conferencing
8 2 (0.81%) BYOD
8 2 (0.81%) Hybrid Cloud
9 1 (0.40%) Blackberry
9 1 (0.40%) FMCG
9 1 (0.40%) Life Science
9 1 (0.40%) NHS
9 1 (0.40%) Onboarding
Operating Systems
1 127 (51.21%) Windows
2 99 (39.92%) Windows Server
3 36 (14.52%) Windows 10
3 36 (14.52%) Windows Server 2012
4 26 (10.48%) Linux
5 17 (6.85%) Windows Server 2016
5 17 (6.85%) Windows Server 2019
6 11 (4.44%) Windows NT
7 8 (3.23%) Android
8 7 (2.82%) Apple iOS
9 6 (2.42%) Ubuntu
10 2 (0.81%) Windows 7
11 1 (0.40%) AIX
11 1 (0.40%) Unix
11 1 (0.40%) Windows Server 2003
11 1 (0.40%) Windows XP
Processes & Methodologies
1 169 (68.15%) Infrastructure Engineering
2 42 (16.94%) Customer Service
3 35 (14.11%) ITIL
4 34 (13.71%) Problem-Solving
5 19 (7.66%) Service Management
6 15 (6.05%) Incident Management
7 14 (5.65%) Problem Management
8 13 (5.24%) Service Delivery
9 12 (4.84%) Capacity Management
10 11 (4.44%) Change Management
10 11 (4.44%) Cybersecurity
10 11 (4.44%) Deployment Automation
10 11 (4.44%) Root Cause Analysis
11 10 (4.03%) Server Monitoring
12 9 (3.63%) Customer Requirements
12 9 (3.63%) Systems Engineering
13 8 (3.23%) Change Advisory Board
13 8 (3.23%) Server Management
14 7 (2.82%) Patch Management
14 7 (2.82%) People Management
Programming Languages
1 50 (20.16%) PowerShell
2 12 (4.84%) SQL
3 11 (4.44%) Bash
4 9 (3.63%) ActionScript
4 9 (3.63%) VB
5 4 (1.61%) Python
Qualifications
1 72 (29.03%) Security Cleared
2 40 (16.13%) DV Cleared
3 35 (14.11%) SC Cleared
4 18 (7.26%) Degree
5 8 (3.23%) CCNA
5 8 (3.23%) Cisco Certification
5 8 (3.23%) MCP
6 7 (2.82%) Azure Certification
7 6 (2.42%) ITIL Certification
8 3 (1.21%) Microsoft Certification
8 3 (1.21%) VMware Certified Professional (VCP)
9 2 (0.81%) Citrix Certification
9 2 (0.81%) MCSE
10 1 (0.40%) A+ Certification
10 1 (0.40%) CCA
10 1 (0.40%) CCDA
10 1 (0.40%) CCNP
10 1 (0.40%) IBM Certification
10 1 (0.40%) LPIC
10 1 (0.40%) Network+ Certification
Quality Assurance & Compliance
1 29 (11.69%) SLA
2 9 (3.63%) GDPR
3 6 (2.42%) Cyber Essentials
4 1 (0.40%) HMG Security Policy Framework
4 1 (0.40%) ISO/IEC 27001
System Software
1 116 (46.77%) Active Directory
2 64 (25.81%) VMware Infrastructure
3 36 (14.52%) VMware ESXi
4 27 (10.89%) Hyper-V
5 19 (7.66%) Firmware
6 12 (4.84%) XenApp
7 11 (4.44%) vSphere
8 9 (3.63%) OpenSSH
9 8 (3.23%) Virtual Machines
10 4 (1.61%) Terminal Services
11 3 (1.21%) Docker
11 3 (1.21%) XenDesktop
12 2 (0.81%) Citrix Hypervisor
12 2 (0.81%) pfSense
12 2 (0.81%) Virtual Desktop
12 2 (0.81%) Virtual Servers
12 2 (0.81%) VMware Server
Systems Management
1 41 (16.53%) SCCM
2 38 (15.32%) Microsoft Intune
3 25 (10.08%) vCenter Server
4 17 (6.85%) WSUS
5 11 (4.44%) Sysprep
6 9 (3.63%) IBM BigFix
6 9 (3.63%) PowerCLI
7 8 (3.23%) NetBackup
7 8 (3.23%) SCOM
8 6 (2.42%) Microsoft Data Protection Manager
8 6 (2.42%) SCDPM
9 3 (1.21%) Backup Exec
9 3 (1.21%) ZENworks
10 2 (0.81%) Ansible
10 2 (0.81%) EMC NetWorker
10 2 (0.81%) Jamf Pro
11 1 (0.40%) Active Directory Federation Services
11 1 (0.40%) Kubernetes
11 1 (0.40%) NetCrunch
11 1 (0.40%) Terraform
Vendors
1 95 (38.31%) Microsoft
2 86 (34.68%) VMware
3 34 (13.71%) Citrix
4 29 (11.69%) Cisco
5 25 (10.08%) Veeam
6 16 (6.45%) HP
7 12 (4.84%) Meraki
7 12 (4.84%) Sophos
8 10 (4.03%) Dell
8 10 (4.03%) IBM
9 9 (3.63%) Palo Alto
10 7 (2.82%) McAfee
11 6 (2.42%) Aruba
11 6 (2.42%) Dell Compellent
11 6 (2.42%) Ubiquiti
12 3 (1.21%) 3PAR
12 3 (1.21%) Apple
12 3 (1.21%) Atlassian
12 3 (1.21%) NetApp
13 2 (0.81%) Veritas