IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 70 111 171
Rank change year-on-year +41 +60 -9
Permanent jobs requiring an IT Support 2,551 1,818 1,595
As % of all permanent jobs advertised in the UK excluding London 3.62% 3.02% 2.24%
As % of the Job Titles category 3.82% 3.38% 2.34%
Number of salaries quoted 2,279 932 1,401
10th Percentile £21,250 £22,500 £19,500
25th Percentile £24,500 £25,000 £22,750
Median annual salary (50th Percentile) £28,000 £28,875 £27,500
Median % change year-on-year -3.03% +5.00% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,500 £40,500 £40,500
UK median annual salary £29,000 £30,750 £29,000
% change year-on-year -5.69% +6.03% +1.75%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,781 53,729 68,078
% of permanent jobs with a recognized job title 94.80% 89.16% 95.76%
Number of salaries quoted 47,253 30,499 42,724
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,251 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 7 May 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +75 676 £30,000 - 118
North of England +52 556 £28,000 +1.82% 112
Midlands +83 474 £26,750 -2.73% 109
East of England +45 364 £27,500 -6.78% 55
South West -26 302 £28,000 -6.67% 63
West Midlands +76 255 £27,500 +1.85% 46
North West +6 252 £28,000 +9.80% 54
Yorkshire +97 244 £28,000 +1.82% 45
East Midlands +54 208 £26,125 -5.00% 63
Scotland -100 104 £27,500 -1.79% 14
Wales +48 70 £27,500 -8.33% 12
North East +23 60 £32,500 -5.80% 13
Northern Ireland +28 6 £30,000 -11.11% 1
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 7 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 1,262 (49.47%) Windows
2 1,232 (48.29%) Microsoft 365
3 1,209 (47.39%) Microsoft
4 943 (36.97%) Active Directory
5 856 (33.56%) Social Skills
6 706 (27.68%) Customer Service
7 622 (24.38%) Azure
8 573 (22.46%) Windows Server
9 546 (21.40%) Problem-Solving
10 415 (16.27%) Microsoft Office
11 400 (15.68%) Firewall
12 398 (15.60%) Windows 10
13 381 (14.94%) Microsoft Exchange
14 352 (13.80%) ITIL
15 301 (11.80%) VMware
16 256 (10.04%) Driving Licence
17 244 (9.56%) Entra ID
18 243 (9.53%) SharePoint
19 230 (9.02%) Hyper-V
20 225 (8.82%) DNS
21 210 (8.23%) VMware Infrastructure
22 189 (7.41%) DHCP
23 186 (7.29%) Microsoft Intune
23 186 (7.29%) Degree
24 170 (6.66%) SLA
25 161 (6.31%) Linux
26 153 (6.00%) SQL
26 153 (6.00%) Microsoft Certification
27 150 (5.88%) Wireless
28 149 (5.84%) Cybersecurity

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 381 (14.94%) Microsoft Exchange
2 243 (9.53%) SharePoint
3 23 (0.90%) Exchange Server 2013
4 17 (0.67%) Skype for Business
5 15 (0.59%) Confluence
5 15 (0.59%) Exchange Server 2010
5 15 (0.59%) IIS
6 13 (0.51%) Exchange Server 2007
7 7 (0.27%) OpenStack
8 6 (0.24%) Exchange Server 2000
9 3 (0.12%) Jupyter
9 3 (0.12%) WordPress
10 2 (0.078%) Apache
10 2 (0.078%) Blackberry Enterprise Server
10 2 (0.078%) CMS
10 2 (0.078%) Exchange Server 2003
10 2 (0.078%) Resin
11 1 (0.039%) Site Server
11 1 (0.039%) Tomcat
Applications
1 415 (16.27%) Microsoft Office
2 62 (2.43%) Microsoft Excel
3 10 (0.39%) Spreadsheet
4 4 (0.16%) Microsoft Project
5 3 (0.12%) Final Cut Pro
5 3 (0.12%) Microsoft PowerPoint
5 3 (0.12%) Pro Tools
6 1 (0.039%) PrintSoft PReS
Business Applications
1 9 (0.35%) Dynamics CRM
2 6 (0.24%) Sage X3
3 5 (0.20%) Dynamics GP
4 3 (0.12%) Dynamics NAV
5 2 (0.078%) Epicor Tropos
5 2 (0.078%) Misys Midas
5 2 (0.078%) Oracle Receivables
5 2 (0.078%) Remedy ITSM
5 2 (0.078%) Sage 200
6 1 (0.039%) Dynamics AX
6 1 (0.039%) Sage 300 ERP
6 1 (0.039%) SAP ERP
Cloud Services
1 1,232 (48.29%) Microsoft 365
2 622 (24.38%) Azure
3 244 (9.56%) Entra ID
4 82 (3.21%) AWS
5 59 (2.31%) OneDrive
6 50 (1.96%) Google Workspace
7 25 (0.98%) Mimecast
8 21 (0.82%) WhatsApp
9 20 (0.78%) Power Platform
10 13 (0.51%) Dynamics 365
11 11 (0.43%) Cloud Computing
12 10 (0.39%) Power Automate
13 8 (0.31%) Nutanix
13 8 (0.31%) SaaS
14 7 (0.27%) PowerApps
15 6 (0.24%) IaaS
15 6 (0.24%) Serverless
16 5 (0.20%) ChatGPT
16 5 (0.20%) DigitalOcean
16 5 (0.20%) iTunes
Communications & Networking
1 400 (15.68%) Firewall
2 225 (8.82%) DNS
3 189 (7.41%) DHCP
4 150 (5.88%) Wireless
5 142 (5.57%) VPN
6 132 (5.17%) Wi-Fi
7 130 (5.10%) LAN
8 122 (4.78%) TCP/IP
9 117 (4.59%) WAN
10 108 (4.23%) VoIP
11 86 (3.37%) VLAN
12 73 (2.86%) Internet
13 64 (2.51%) SAN
14 45 (1.76%) Network Security
15 38 (1.49%) Remote Desktop
16 27 (1.06%) Broadband
17 18 (0.71%) NAS
18 17 (0.67%) SD-WAN
18 17 (0.67%) Skype
19 16 (0.63%) Unified Communications
Database & Business Intelligence
1 114 (4.47%) SQL Server
2 36 (1.41%) Amazon RDS
3 18 (0.71%) MySQL
4 12 (0.47%) Power BI
5 8 (0.31%) MariaDB
6 6 (0.24%) PostgreSQL
7 5 (0.20%) DB2
7 5 (0.20%) SQL Server Reporting Services
8 4 (0.16%) Crystal Reports
9 3 (0.12%) Metabase
9 3 (0.12%) Oracle Database
9 3 (0.12%) SQL Server Integration Services
10 2 (0.078%) Oracle Reports
Development Applications
1 36 (1.41%) JIRA
2 3 (0.12%) Visual Studio Code
3 2 (0.078%) Hudson
3 2 (0.078%) Visual Studio
4 1 (0.039%) Jenkins
General
1 856 (33.56%) Social Skills
2 145 (5.68%) Finance
3 112 (4.39%) Analytical Skills
3 112 (4.39%) Manufacturing
4 100 (3.92%) Organisational Skills
5 81 (3.18%) Law
5 81 (3.18%) Legal
6 73 (2.86%) Telecoms
7 64 (2.51%) Retail
8 61 (2.39%) Inclusion and Diversity
9 33 (1.29%) Marketing
9 33 (1.29%) Public Sector
10 31 (1.22%) Advertising
11 26 (1.02%) Documentation Skills
12 21 (0.82%) Games
13 17 (0.67%) Automotive
13 17 (0.67%) German Language
14 12 (0.47%) Back Office
15 11 (0.43%) Local Government
16 7 (0.27%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (0.24%) CSS
1 6 (0.24%) HTML
1 6 (0.24%) OLE
2 5 (0.20%) .NET
2 5 (0.20%) Kafka
3 4 (0.16%) Cocoa
3 4 (0.16%) EDI
4 3 (0.12%) LAMP
4 3 (0.12%) React
5 2 (0.078%) RESTful
5 2 (0.078%) SOAP
5 2 (0.078%) Software Packaging
5 2 (0.078%) V-Ray
5 2 (0.078%) X-Windows
6 1 (0.039%) LDAP
6 1 (0.039%) RESTEasy
6 1 (0.039%) WF
Miscellaneous
1 256 (10.04%) Driving Licence
2 131 (5.14%) Self-Motivation
3 75 (2.94%) Management Information System
4 45 (1.76%) Onboarding
5 44 (1.72%) Data Centre
6 41 (1.61%) Replication
7 34 (1.33%) CCTV
8 25 (0.98%) iPad
9 24 (0.94%) Enterprise Storage
10 23 (0.90%) Fat Client
10 23 (0.90%) Thin Client
11 22 (0.86%) EPoS
12 21 (0.82%) Video Conferencing
13 18 (0.71%) Smartphone
14 13 (0.51%) Client/Server
15 12 (0.47%) Life Science
15 12 (0.47%) Public Cloud
16 11 (0.43%) Analytical Mindset
16 11 (0.43%) Educational Technology
16 11 (0.43%) iPhone
Operating Systems
1 1,262 (49.47%) Windows
2 573 (22.46%) Windows Server
3 398 (15.60%) Windows 10
4 161 (6.31%) Linux
5 108 (4.23%) Windows Server 2016
6 100 (3.92%) Android
7 98 (3.84%) Apple iOS
8 91 (3.57%) Mac OS
9 86 (3.37%) Windows Server 2019
10 66 (2.59%) Windows Server 2012
11 51 (2.00%) Windows 7
12 26 (1.02%) Windows Server 2008
13 25 (0.98%) Windows 8
14 17 (0.67%) Unix
15 16 (0.63%) Mac OS X
16 9 (0.35%) Red Hat Enterprise Linux
17 7 (0.27%) CentOS
18 5 (0.20%) Debian
18 5 (0.20%) Ubuntu
18 5 (0.20%) Windows Server 2003
Processes & Methodologies
1 706 (27.68%) Customer Service
2 546 (21.40%) Problem-Solving
3 352 (13.80%) ITIL
4 149 (5.84%) Cybersecurity
5 142 (5.57%) Service Delivery
6 108 (4.23%) Service Management
7 103 (4.04%) ITSM
8 102 (4.00%) Time Management
9 86 (3.37%) Incident Management
10 84 (3.29%) Infrastructure Engineering
11 83 (3.25%) Agile
12 81 (3.18%) Change Management
12 81 (3.18%) Project Delivery
13 79 (3.10%) Continuous Improvement
14 69 (2.70%) Mathematics
15 68 (2.67%) Asset Management
16 60 (2.35%) Project Management
17 55 (2.16%) ERP
18 49 (1.92%) CRM
19 45 (1.76%) Migration
Programming Languages
1 153 (6.00%) SQL
2 86 (3.37%) PowerShell
3 10 (0.39%) Java
4 9 (0.35%) PHP
4 9 (0.35%) Python
5 8 (0.31%) Bash
6 5 (0.20%) C#
6 5 (0.20%) VB
7 4 (0.16%) JavaScript
8 3 (0.12%) C
9 2 (0.078%) C++
9 2 (0.078%) COBOL
10 1 (0.039%) Perl
10 1 (0.039%) T-SQL
10 1 (0.039%) VBA
10 1 (0.039%) VBScript
Qualifications
1 186 (7.29%) Degree
2 153 (6.00%) Microsoft Certification
3 76 (2.98%) DBS Check
4 64 (2.51%) A+ Certification
5 55 (2.16%) CCNA
5 55 (2.16%) Cisco Certification
6 45 (1.76%) Security Cleared
7 41 (1.61%) Network+ Certification
8 39 (1.53%) MCSE
9 38 (1.49%) MCP
10 34 (1.33%) Azure Certification
11 25 (0.98%) SC Cleared
12 20 (0.78%) MCSA
13 18 (0.71%) Computer Science Degree
14 17 (0.67%) DV Cleared
14 17 (0.67%) ITIL Certification
15 16 (0.63%) ITIL Foundation Certificate
16 11 (0.43%) CompTIA Security+
17 10 (0.39%) MCITP
18 8 (0.31%) NVQ Level 3
Quality Assurance & Compliance
1 170 (6.66%) SLA
2 45 (1.76%) GDPR
3 29 (1.14%) QA
4 27 (1.06%) Cyber Essentials
5 25 (0.98%) ISO/IEC 27001
6 7 (0.27%) Cyber Essentials PLUS
7 6 (0.24%) Accessibility
8 5 (0.20%) PCI DSS
9 3 (0.12%) NIST
10 2 (0.078%) PMO
10 2 (0.078%) Sarbanes-Oxley
11 1 (0.039%) ISO 14001
11 1 (0.039%) ISO 9001
11 1 (0.039%) ISO/IEC 20000
System Software
1 943 (36.97%) Active Directory
2 230 (9.02%) Hyper-V
3 210 (8.23%) VMware Infrastructure
4 43 (1.69%) Virtual Desktop
5 36 (1.41%) VMware ESXi
6 25 (0.98%) Virtual Machines
7 17 (0.67%) vSphere
8 16 (0.63%) Docker
9 7 (0.27%) Virtual Servers
10 5 (0.20%) Terminal Services
11 4 (0.16%) Citrix Hypervisor
12 3 (0.12%) Firmware
12 3 (0.12%) pfSense
12 3 (0.12%) VMware Server
13 2 (0.078%) BitLocker
13 2 (0.078%) Terminal Server
13 2 (0.078%) VMware Workstation
14 1 (0.039%) NFS
14 1 (0.039%) XenApp
Systems Management
1 186 (7.29%) Microsoft Intune
2 84 (3.29%) SCCM
3 14 (0.55%) Kubernetes
4 13 (0.51%) Cisco CUCM
4 13 (0.51%) ServiceCenter
5 12 (0.47%) Jamf Pro
6 10 (0.39%) Autotask
6 10 (0.39%) FortiGate
7 9 (0.35%) WSUS
8 8 (0.31%) Ansible
9 6 (0.24%) Opsgenie
10 5 (0.20%) Systems Management Server (SMS)
11 4 (0.16%) AirWatch
11 4 (0.16%) WhatsUp Gold
12 3 (0.12%) Active Directory Federation Services
12 3 (0.12%) Backup Exec
12 3 (0.12%) Microsoft Data Protection Manager
12 3 (0.12%) NetCrunch
12 3 (0.12%) PaperCut
12 3 (0.12%) SCDPM
Vendors
1 1,209 (47.39%) Microsoft
2 301 (11.80%) VMware
3 127 (4.98%) Apple
4 126 (4.94%) Cisco
5 112 (4.39%) Citrix
6 102 (4.00%) Veeam
7 79 (3.10%) Google
8 55 (2.16%) Sophos
9 50 (1.96%) HP
10 45 (1.76%) Meraki
11 31 (1.22%) Draytek
12 29 (1.14%) Dell
13 25 (0.98%) Aruba
13 25 (0.98%) ConnectWise
14 24 (0.94%) Barracuda Networks
14 24 (0.94%) Sage
15 20 (0.78%) Palo Alto
16 19 (0.74%) Fortinet
17 17 (0.67%) SAP
17 17 (0.67%) Ubiquiti