Incident Management Contracts in England

Incident Management
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 12 June 2025, comparing them to the same period in the previous two years.

6 months to
12 Jun 2025
Same period 2024 Same period 2023
Rank 154 136 136
Rank change year-on-year -18 0 +56
Contract jobs citing Incident Management 463 634 907
As % of all contract jobs advertised in England 1.89% 1.69% 1.93%
As % of the Processes & Methodologies category 2.07% 1.98% 2.14%
Number of daily rates quoted 259 328 577
10th Percentile £236 £200 £250
25th Percentile £361 £313 £363
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +5.26%
75th Percentile £600 £613 £650
90th Percentile £655 £763 £725
UK median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 71 140 109
10th Percentile £14.84 £14.16 £13.39
25th Percentile £14.99 £14.48 £13.41
Median hourly rate £18.85 £16.23 £19.81
Median % change year-on-year +16.14% -18.07% +27.81%
75th Percentile £46.25 £21.37 £27.25
90th Percentile £70.00 £33.95 £48.30
UK median hourly rate £16.30 £16.23 £19.81
% change year-on-year +0.43% -18.07% +21.91%

All Process and Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 22,398 32,009 42,303
As % of all contract IT jobs advertised in England 91.32% 85.42% 89.91%
Number of daily rates quoted 14,481 20,803 29,700
10th Percentile £303 £300 £325
25th Percentile £407 £413 £440
Median daily rate (50th Percentile) £520 £525 £550
Median % change year-on-year -0.95% -4.55% -
75th Percentile £638 £650 £675
90th Percentile £750 £750 £775
UK median daily rate £508 £525 £550
% change year-on-year -3.33% -4.55% +2.33%
Number of hourly rates quoted 1,023 2,367 1,525
10th Percentile £14.20 £12.80 £10.63
25th Percentile £17.87 £16.00 £15.50
Median hourly rate £27.53 £37.50 £35.25
Median % change year-on-year -26.59% +6.38% +37.27%
75th Percentile £58.75 £61.30 £64.50
90th Percentile £75.00 £72.50 £75.50
UK median hourly rate £27.00 £36.50 £35.02
% change year-on-year -26.03% +4.24% +36.35%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Incident Management in England.

Daily rate trend for Incident Management in England

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 12 June 2025.

Daily rate histogram for Incident Management in England

Incident Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Incident Management in England.

Hourly rate trend for Incident Management in England

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 12 June 2025.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 12 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +4 145 £500 - 240
North of England +22 94 £469 -10.71% 112
East of England +8 82 £500 +65.98% 59
South East +10 67 £450 -7.69% 141
Yorkshire +21 53 £475 -17.36% 45
South West -2 46 £525 - 59
North West +11 40 £425 -17.07% 49
Midlands -25 13 £544 +24.29% 49
West Midlands -31 12 £588 +34.29% 20
North East +10 7 £550 +182.05% 18
East Midlands - 1 £500 - 25
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (3.67%) Confluence
2 11 (2.38%) Microsoft Exchange
3 10 (2.16%) SharePoint
4 7 (1.51%) IIS
5 4 (0.86%) WebSphere
6 3 (0.65%) SharePoint 2010
7 2 (0.43%) Apache Airflow
7 2 (0.43%) CICS
7 2 (0.43%) JBoss
7 2 (0.43%) WebSphere Application Server
8 1 (0.22%) CMS
8 1 (0.22%) OpenStack
8 1 (0.22%) Tomcat
Applications
1 60 (12.96%) Microsoft Excel
2 52 (11.23%) Microsoft PowerPoint
3 40 (8.64%) Microsoft Office
4 3 (0.65%) InfoPath
5 1 (0.22%) Chatbot
Business Applications
1 8 (1.73%) Kondor
2 5 (1.08%) Remedy ITSM
3 3 (0.65%) SAP HCM
3 3 (0.65%) SAP Payroll
4 2 (0.43%) SAP BPC
5 1 (0.22%) Endur
5 1 (0.22%) Oracle Applications
5 1 (0.22%) Oracle Assets
5 1 (0.22%) Oracle Cash Management
5 1 (0.22%) Oracle EBS
5 1 (0.22%) Oracle ERP
5 1 (0.22%) Oracle Payables
5 1 (0.22%) Oracle Receivables
5 1 (0.22%) Oracle Subledger Accounting
5 1 (0.22%) Salesforce CRM
5 1 (0.22%) SAP HR
5 1 (0.22%) SAP Oil and Gas
5 1 (0.22%) SAP S/4HANA
5 1 (0.22%) Workday HCM
Cloud Services
1 81 (17.49%) Microsoft 365
2 80 (17.28%) Azure
3 62 (13.39%) AWS
4 37 (7.99%) Entra ID
5 16 (3.46%) Azure Monitor
6 14 (3.02%) Azure DevOps
6 14 (3.02%) IaaS
7 11 (2.38%) GCP
7 11 (2.38%) GitHub
8 10 (2.16%) GitHub Actions
8 10 (2.16%) Power Platform
8 10 (2.16%) SaaS
9 9 (1.94%) Amazon CloudWatch
10 7 (1.51%) AWS CloudFormation
10 7 (1.51%) Azure AKS
10 7 (1.51%) Datadog
10 7 (1.51%) Power Automate
11 6 (1.30%) OpenShift
12 5 (1.08%) Azure Data Factory
12 5 (1.08%) Serverless
Communications & Networking
1 41 (8.86%) Firewall
2 29 (6.26%) Wi-Fi
3 23 (4.97%) DNS
4 22 (4.75%) DHCP
4 22 (4.75%) VPN
5 19 (4.10%) WAN
6 18 (3.89%) LAN
7 17 (3.67%) TCP/IP
8 15 (3.24%) Network Security
9 12 (2.59%) HTTP
9 12 (2.59%) Wireless
10 8 (1.73%) BGP
10 8 (1.73%) SAN
11 5 (1.08%) 4G
11 5 (1.08%) Cisco IOS
11 5 (1.08%) Cisco Nexus
11 5 (1.08%) NAS
11 5 (1.08%) OSPF
11 5 (1.08%) SD-WAN
12 4 (0.86%) Spanning Tree
Database & Business Intelligence
1 9 (1.94%) SAP HANA
2 8 (1.73%) SQL Server
3 7 (1.51%) NoSQL
3 7 (1.51%) PostgreSQL
4 6 (1.30%) Amazon RDS
4 6 (1.30%) Azure SQL Database
4 6 (1.30%) DB2
4 6 (1.30%) Power BI
5 5 (1.08%) MongoDB
6 4 (0.86%) Amazon Athena
6 4 (0.86%) DynamoDB
7 3 (0.65%) Elasticsearch
8 2 (0.43%) Amazon Redshift
8 2 (0.43%) Data Warehouse
8 2 (0.43%) DTS
8 2 (0.43%) IMS/DB
8 2 (0.43%) SQL Server Integration Services
8 2 (0.43%) Tableau
9 1 (0.22%) MySQL
9 1 (0.22%) SQL Server Analysis Services
Development Applications
1 31 (6.70%) JIRA
2 15 (3.24%) ScriptRunner
3 8 (1.73%) Jenkins
4 7 (1.51%) Git
5 5 (1.08%) CircleCI
5 5 (1.08%) GitLab
6 4 (0.86%) Octopus Deploy
6 4 (0.86%) TeamCity
7 3 (0.65%) Cypress.io
8 2 (0.43%) SonarQube
9 1 (0.22%) Artifactory
9 1 (0.22%) Selenium
9 1 (0.22%) Vagrant
General
1 179 (38.66%) Social Skills
2 71 (15.33%) Analytical Skills
3 54 (11.66%) Finance
4 32 (6.91%) Banking
5 30 (6.48%) Public Sector
6 29 (6.26%) Inclusion and Diversity
7 27 (5.83%) Retail
8 14 (3.02%) Military
9 11 (2.38%) Legal
9 11 (2.38%) Telecoms
10 10 (2.16%) German Language
11 7 (1.51%) Documentation Skills
11 7 (1.51%) Investment Banking
11 7 (1.51%) Presentation Skills
12 4 (0.86%) Manufacturing
12 4 (0.86%) Organisational Skills
12 4 (0.86%) Pharmaceutical
12 4 (0.86%) Retail Banking
13 3 (0.65%) Back Office
13 3 (0.65%) Financial Institution
Job Titles
1 92 (19.87%) Analyst
2 60 (12.96%) Service Analyst
3 51 (11.02%) Service Desk Analyst
4 36 (7.78%) Senior
5 29 (6.26%) Consultant
6 28 (6.05%) Incident Manager
7 22 (4.75%) Support Engineer
8 21 (4.54%) IT Manager
9 19 (4.10%) Infrastructure Engineer
9 19 (4.10%) Technical Analyst
10 18 (3.89%) Support Manager
10 18 (3.89%) Technical Services Analyst
11 17 (3.67%) IT Support
11 17 (3.67%) Network Engineer
12 16 (3.46%) 1st Line Support
12 16 (3.46%) Lead
12 16 (3.46%) Service Manager
13 15 (3.24%) Applications Support
13 15 (3.24%) Architect
14 14 (3.02%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 10 (2.16%) Web Services
2 9 (1.94%) Node.js
3 8 (1.73%) HTML
3 8 (1.73%) XML
4 7 (1.51%) .NET
4 7 (1.51%) SOAP
5 6 (1.30%) Ajax
5 6 (1.30%) Middleware
5 6 (1.30%) RESTful
6 5 (1.08%) ARM Templates
6 5 (1.08%) CSS
6 5 (1.08%) LDAP
6 5 (1.08%) REST
7 4 (0.86%) .NET Core
7 4 (0.86%) ADO
7 4 (0.86%) WebSphere MQ
8 3 (0.65%) Playwright
8 3 (0.65%) Puppeteer
8 3 (0.65%) pytest
8 3 (0.65%) React
Miscellaneous
1 34 (7.34%) Management Information System
2 19 (4.10%) CMDB
2 19 (4.10%) iPhone
3 18 (3.89%) Data Centre
3 18 (3.89%) Smartphone
4 17 (3.67%) Self-Motivation
5 14 (3.02%) Security Operations Centre
6 10 (2.16%) Security Posture
7 9 (1.94%) Operational Technology
7 9 (1.94%) SWIFT Messaging Network
8 8 (1.73%) Cloud Native
8 8 (1.73%) Onboarding
9 7 (1.51%) Data Protection Act
10 6 (1.30%) Cyber Threat
10 6 (1.30%) Distributed Systems
11 4 (0.86%) Distributed Computing
11 4 (0.86%) Driving Licence
11 4 (0.86%) Hybrid Cloud
11 4 (0.86%) PKI
11 4 (0.86%) Product Ownership
Operating Systems
1 63 (13.61%) Windows
2 32 (6.91%) Linux
3 24 (5.18%) Windows Server
4 23 (4.97%) Mac OS
5 17 (3.67%) Windows 10
6 13 (2.81%) Unix
7 9 (1.94%) Red Hat Enterprise Linux
8 8 (1.73%) Apple iOS
9 5 (1.08%) Windows Server 2016
10 4 (0.86%) Solaris
10 4 (0.86%) Ubuntu
11 3 (0.65%) Oracle Linux
11 3 (0.65%) VMS
11 3 (0.65%) Windows Server 2012
12 2 (0.43%) AIX
12 2 (0.43%) Mac OS X
12 2 (0.43%) OpenVMS
12 2 (0.43%) Windows 7
13 1 (0.22%) Android
13 1 (0.22%) CentOS
Processes & Methodologies
1 151 (32.61%) ITIL
2 129 (27.86%) Problem-Solving
3 108 (23.33%) Customer Service
4 90 (19.44%) Service Delivery
5 70 (15.12%) Service Management
6 67 (14.47%) Agile
7 66 (14.25%) Change Management
8 64 (13.82%) ITSM
9 53 (11.45%) Root Cause Analysis
10 50 (10.80%) Problem Management
11 49 (10.58%) DevOps
12 48 (10.37%) Mathematics
13 41 (8.86%) Continuous Improvement
14 40 (8.64%) Migration
15 38 (8.21%) Incident Response
16 36 (7.78%) CI/CD
17 35 (7.56%) Stakeholder Management
18 32 (6.91%) Performance Tuning
19 28 (6.05%) Infrastructure as Code
19 28 (6.05%) Risk Management
Programming Languages
1 44 (9.50%) Python
2 39 (8.42%) SQL
3 38 (8.21%) PowerShell
4 26 (5.62%) Bash
5 17 (3.67%) Java
6 15 (3.24%) Groovy
7 13 (2.81%) C#
8 8 (1.73%) Bicep
9 4 (0.86%) JavaScript
9 4 (0.86%) TypeScript
10 3 (0.65%) COBOL
10 3 (0.65%) Search Processing Language
11 2 (0.43%) C
11 2 (0.43%) Go
11 2 (0.43%) PL/SQL
11 2 (0.43%) REXX
11 2 (0.43%) T-SQL
12 1 (0.22%) ABAP
12 1 (0.22%) C-shell
12 1 (0.22%) JCL
Qualifications
1 105 (22.68%) Security Cleared
2 89 (19.22%) SC Cleared
3 37 (7.99%) Microsoft Certification
4 35 (7.56%) A+ Certification
5 29 (6.26%) DV Cleared
6 26 (5.62%) Degree
6 26 (5.62%) MCSA
7 21 (4.54%) Cisco Certification
8 15 (3.24%) CCNA
8 15 (3.24%) CCNP
9 10 (2.16%) CISSP
9 10 (2.16%) ITIL Certification
10 9 (1.94%) CISM
10 9 (1.94%) Computer Science Degree
11 6 (1.30%) Azure Certification
12 5 (1.08%) CCIE
12 5 (1.08%) CISA
13 4 (0.86%) DBS Check
13 4 (0.86%) Master's Degree
13 4 (0.86%) MCP
Quality Assurance & Compliance
1 21 (4.54%) ISO/IEC 27001
2 19 (4.10%) NIST
2 19 (4.10%) SLA
3 16 (3.46%) GDPR
4 11 (2.38%) JSP 440
5 8 (1.73%) NCSC
6 7 (1.51%) NIST 800
6 7 (1.51%) RMADS
7 6 (1.30%) GxP
8 5 (1.08%) QA
9 4 (0.86%) PCI DSS
10 3 (0.65%) GRC
10 3 (0.65%) Sarbanes-Oxley
11 2 (0.43%) Actionable Recommendations
11 2 (0.43%) Cyber Essentials
11 2 (0.43%) Data Quality
11 2 (0.43%) HIPAA
12 1 (0.22%) COSO
12 1 (0.22%) ISO 9001
12 1 (0.22%) ISO/IEC 27005
System Software
1 79 (17.06%) Active Directory
2 18 (3.89%) Docker
3 15 (3.24%) VMware Infrastructure
4 9 (1.94%) Hyper-V
5 6 (1.30%) Firmware
6 5 (1.08%) Virtual Machines
7 4 (0.86%) VMware ESXi
8 3 (0.65%) VMware NSX
9 2 (0.43%) Virtual Desktop
10 1 (0.22%) Ceph
10 1 (0.22%) FreeRADIUS
10 1 (0.22%) iptables
10 1 (0.22%) Veritas Cluster Server
10 1 (0.22%) XenApp
10 1 (0.22%) XenDesktop
Systems Management
1 36 (7.78%) Terraform
2 28 (6.05%) Kubernetes
3 23 (4.97%) Jamf Pro
4 19 (4.10%) Ansible
5 17 (3.67%) Grafana
6 13 (2.81%) Prometheus
7 12 (2.59%) Microsoft Intune
8 8 (1.73%) Puppet
9 7 (1.51%) Nagios
9 7 (1.51%) SCCM
10 6 (1.30%) FortiGate
11 4 (0.86%) ZABBIX
12 3 (0.65%) CSIRT
12 3 (0.65%) OPNET
12 3 (0.65%) Systems Management Server (SMS)
13 2 (0.43%) CASB
13 2 (0.43%) OpenView
13 2 (0.43%) SCOrch
13 2 (0.43%) TeamSite
13 2 (0.43%) vCenter Server
Vendors
1 146 (31.53%) Microsoft
2 114 (24.62%) ServiceNow
3 28 (6.05%) Citrix
4 24 (5.18%) VMware
5 23 (4.97%) Apple
6 21 (4.54%) Cisco
7 17 (3.67%) Red Hat
7 17 (3.67%) SAP
7 17 (3.67%) Splunk
8 15 (3.24%) Atlassian
9 13 (2.81%) Remedy
10 10 (2.16%) SolarWinds
11 9 (1.94%) Oracle
12 8 (1.73%) Bloomberg
12 8 (1.73%) IBM
12 8 (1.73%) Refinitiv
12 8 (1.73%) Sybase
13 7 (1.51%) Salesforce
14 6 (1.30%) BMC
15 5 (1.08%) Juniper