Incident Management Contracts in England

Incident Management
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 14 June 2025, comparing them to the same period in the previous two years.

6 months to
14 Jun 2025
Same period 2024 Same period 2023
Rank 149 136 140
Rank change year-on-year -13 +4 +53
Contract jobs citing Incident Management 470 635 894
As % of all contract jobs advertised in England 1.90% 1.69% 1.90%
As % of the Processes & Methodologies category 2.09% 1.98% 2.12%
Number of daily rates quoted 266 324 568
10th Percentile £240 £200 £250
25th Percentile £360 £313 £363
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +5.26%
75th Percentile £600 £603 £650
90th Percentile £650 £755 £725
UK median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 71 142 106
10th Percentile £14.84 £14.16 £13.35
25th Percentile £14.99 £14.48 £13.41
Median hourly rate £18.85 £16.23 £19.81
Median % change year-on-year +16.14% -18.07% +27.81%
75th Percentile £46.25 £21.44 £28.34
90th Percentile £70.00 £35.51 £48.76
UK median hourly rate £16.30 £16.23 £19.81
% change year-on-year +0.43% -18.07% +27.81%

All Process and Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 22,536 32,025 42,253
As % of all contract IT jobs advertised in England 91.34% 85.34% 89.85%
Number of daily rates quoted 14,568 20,741 29,653
10th Percentile £303 £300 £325
25th Percentile £406 £413 £440
Median daily rate (50th Percentile) £520 £525 £550
Median % change year-on-year -0.95% -4.55% -
75th Percentile £638 £650 £675
90th Percentile £750 £750 £775
UK median daily rate £508 £525 £550
% change year-on-year -3.33% -4.55% +2.33%
Number of hourly rates quoted 1,042 2,374 1,533
10th Percentile £14.20 £12.79 £10.88
25th Percentile £17.93 £16.02 £15.75
Median hourly rate £27.45 £37.63 £35.25
Median % change year-on-year -27.04% +6.74% +37.27%
75th Percentile £57.50 £61.30 £64.50
90th Percentile £75.00 £72.50 £75.64
UK median hourly rate £26.45 £37.18 £35.00
% change year-on-year -28.86% +6.23% +36.29%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Incident Management in England.

Daily rate trend for Incident Management in England

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 14 June 2025.

Daily rate histogram for Incident Management in England

Incident Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Incident Management in England.

Hourly rate trend for Incident Management in England

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 14 June 2025.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 14 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -4 147 £500 +5.26% 282
North of England +29 96 £474 -9.76% 109
East of England +7 80 £500 +65.98% 56
South East +15 68 £450 -5.26% 132
Yorkshire +19 54 £475 -17.36% 36
South West +3 47 £525 - 55
North West +11 41 £425 -17.07% 58
Midlands -24 16 £450 +2.86% 46
West Midlands -32 15 £400 -8.57% 20
North East +4 7 £550 +182.05% 15
East Midlands - 1 £500 - 23
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (3.62%) Confluence
2 13 (2.77%) Microsoft Exchange
3 10 (2.13%) SharePoint
4 7 (1.49%) IIS
5 4 (0.85%) WebSphere
6 3 (0.64%) SharePoint 2010
7 2 (0.43%) Apache Airflow
7 2 (0.43%) CICS
7 2 (0.43%) JBoss
7 2 (0.43%) WebSphere Application Server
8 1 (0.21%) CMS
8 1 (0.21%) OpenStack
8 1 (0.21%) Tomcat
Applications
1 59 (12.55%) Microsoft Excel
2 52 (11.06%) Microsoft PowerPoint
3 41 (8.72%) Microsoft Office
4 3 (0.64%) InfoPath
5 1 (0.21%) Chatbot
Business Applications
1 8 (1.70%) Kondor
2 5 (1.06%) Remedy ITSM
3 3 (0.64%) SAP HCM
3 3 (0.64%) SAP Payroll
4 2 (0.43%) SAP BPC
4 2 (0.43%) SAP S/4HANA
5 1 (0.21%) Endur
5 1 (0.21%) Oracle Applications
5 1 (0.21%) Oracle Assets
5 1 (0.21%) Oracle Cash Management
5 1 (0.21%) Oracle EBS
5 1 (0.21%) Oracle ERP
5 1 (0.21%) Oracle Payables
5 1 (0.21%) Oracle Receivables
5 1 (0.21%) Oracle Subledger Accounting
5 1 (0.21%) Salesforce CRM
5 1 (0.21%) SAP HR
5 1 (0.21%) SAP Oil and Gas
5 1 (0.21%) SAP SCM
5 1 (0.21%) Workday HCM
Cloud Services
1 83 (17.66%) Microsoft 365
2 82 (17.45%) Azure
3 63 (13.40%) AWS
4 38 (8.09%) Entra ID
5 16 (3.40%) Azure Monitor
6 14 (2.98%) Azure DevOps
6 14 (2.98%) IaaS
7 11 (2.34%) GCP
7 11 (2.34%) GitHub
7 11 (2.34%) SaaS
8 10 (2.13%) GitHub Actions
8 10 (2.13%) Power Platform
9 9 (1.91%) Amazon CloudWatch
10 7 (1.49%) AWS CloudFormation
10 7 (1.49%) Azure AKS
10 7 (1.49%) Datadog
10 7 (1.49%) Power Automate
11 6 (1.28%) OpenShift
12 5 (1.06%) Azure Data Factory
12 5 (1.06%) Serverless
Communications & Networking
1 40 (8.51%) Firewall
2 29 (6.17%) Wi-Fi
3 23 (4.89%) DNS
4 22 (4.68%) DHCP
4 22 (4.68%) VPN
5 19 (4.04%) WAN
6 18 (3.83%) LAN
7 17 (3.62%) TCP/IP
8 15 (3.19%) Network Security
9 12 (2.55%) HTTP
9 12 (2.55%) Wireless
10 8 (1.70%) BGP
10 8 (1.70%) SAN
11 5 (1.06%) 4G
11 5 (1.06%) Cisco IOS
11 5 (1.06%) Cisco Nexus
11 5 (1.06%) NAS
11 5 (1.06%) OSPF
11 5 (1.06%) SD-WAN
12 4 (0.85%) Spanning Tree
Database & Business Intelligence
1 10 (2.13%) SAP HANA
2 8 (1.70%) SQL Server
3 7 (1.49%) NoSQL
3 7 (1.49%) PostgreSQL
4 6 (1.28%) Amazon RDS
4 6 (1.28%) Azure SQL Database
4 6 (1.28%) DB2
4 6 (1.28%) Power BI
5 5 (1.06%) MongoDB
6 4 (0.85%) Amazon Athena
6 4 (0.85%) DynamoDB
7 3 (0.64%) Elasticsearch
7 3 (0.64%) Oracle Reports
8 2 (0.43%) Amazon Redshift
8 2 (0.43%) Data Warehouse
8 2 (0.43%) DTS
8 2 (0.43%) IMS/DB
8 2 (0.43%) OLTP
8 2 (0.43%) SQL Server Integration Services
8 2 (0.43%) Tableau
Development Applications
1 31 (6.60%) JIRA
2 15 (3.19%) ScriptRunner
3 8 (1.70%) Jenkins
4 7 (1.49%) Git
5 5 (1.06%) CircleCI
5 5 (1.06%) GitLab
6 4 (0.85%) Octopus Deploy
6 4 (0.85%) TeamCity
7 3 (0.64%) Cypress.io
8 2 (0.43%) SonarQube
9 1 (0.21%) Artifactory
9 1 (0.21%) Selenium
9 1 (0.21%) Vagrant
General
1 183 (38.94%) Social Skills
2 72 (15.32%) Analytical Skills
3 56 (11.91%) Finance
4 33 (7.02%) Banking
5 32 (6.81%) Public Sector
6 29 (6.17%) Inclusion and Diversity
7 28 (5.96%) Retail
8 15 (3.19%) Military
9 11 (2.34%) Legal
9 11 (2.34%) Telecoms
10 10 (2.13%) German Language
11 7 (1.49%) Documentation Skills
11 7 (1.49%) Investment Banking
11 7 (1.49%) Presentation Skills
12 4 (0.85%) Manufacturing
12 4 (0.85%) Organisational Skills
12 4 (0.85%) Retail Banking
13 3 (0.64%) Back Office
13 3 (0.64%) Financial Institution
13 3 (0.64%) Pharmaceutical
Job Titles
1 92 (19.57%) Analyst
2 59 (12.55%) Service Analyst
3 50 (10.64%) Service Desk Analyst
4 36 (7.66%) Senior
5 30 (6.38%) Consultant
6 28 (5.96%) Incident Manager
7 22 (4.68%) Support Engineer
8 21 (4.47%) IT Manager
9 19 (4.04%) Infrastructure Engineer
9 19 (4.04%) Support Manager
10 18 (3.83%) Lead
10 18 (3.83%) Technical Analyst
11 17 (3.62%) IT Support
11 17 (3.62%) Network Engineer
11 17 (3.62%) Service Manager
11 17 (3.62%) Technical Services Analyst
12 16 (3.40%) 1st Line Support
13 15 (3.19%) Applications Support
13 15 (3.19%) Architect
14 14 (2.98%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 10 (2.13%) Web Services
2 9 (1.91%) Node.js
3 8 (1.70%) HTML
3 8 (1.70%) XML
4 7 (1.49%) .NET
4 7 (1.49%) SOAP
5 6 (1.28%) Ajax
5 6 (1.28%) Middleware
5 6 (1.28%) RESTful
6 5 (1.06%) ARM Templates
6 5 (1.06%) CSS
6 5 (1.06%) LDAP
6 5 (1.06%) REST
7 4 (0.85%) .NET Core
7 4 (0.85%) ADO
7 4 (0.85%) WebSphere MQ
8 3 (0.64%) Playwright
8 3 (0.64%) Puppeteer
8 3 (0.64%) pytest
8 3 (0.64%) XMPP
Miscellaneous
1 35 (7.45%) Management Information System
2 20 (4.26%) iPhone
3 19 (4.04%) CMDB
3 19 (4.04%) Smartphone
4 18 (3.83%) Data Centre
5 17 (3.62%) Self-Motivation
6 14 (2.98%) Security Operations Centre
7 10 (2.13%) Security Posture
8 9 (1.91%) SWIFT Messaging Network
9 8 (1.70%) Cloud Native
9 8 (1.70%) Onboarding
9 8 (1.70%) Operational Technology
10 7 (1.49%) Data Protection Act
11 6 (1.28%) Cyber Threat
11 6 (1.28%) Distributed Systems
12 4 (0.85%) Distributed Computing
12 4 (0.85%) Driving Licence
12 4 (0.85%) Hybrid Cloud
12 4 (0.85%) PKI
12 4 (0.85%) Product Ownership
Operating Systems
1 65 (13.83%) Windows
2 34 (7.23%) Linux
3 24 (5.11%) Mac OS
3 24 (5.11%) Windows Server
4 17 (3.62%) Windows 10
5 13 (2.77%) Unix
6 9 (1.91%) Red Hat Enterprise Linux
7 7 (1.49%) Apple iOS
8 5 (1.06%) Windows Server 2016
9 4 (0.85%) Solaris
9 4 (0.85%) Ubuntu
10 3 (0.64%) Oracle Linux
10 3 (0.64%) VMS
10 3 (0.64%) Windows Server 2012
11 2 (0.43%) AIX
11 2 (0.43%) Mac OS X
11 2 (0.43%) OpenVMS
11 2 (0.43%) Windows 7
12 1 (0.21%) Android
12 1 (0.21%) CentOS
Processes & Methodologies
1 155 (32.98%) ITIL
2 131 (27.87%) Problem-Solving
3 108 (22.98%) Customer Service
4 90 (19.15%) Service Delivery
5 72 (15.32%) Service Management
6 71 (15.11%) Change Management
7 66 (14.04%) Agile
7 66 (14.04%) ITSM
8 53 (11.28%) Root Cause Analysis
9 52 (11.06%) Problem Management
10 49 (10.43%) DevOps
11 47 (10.00%) Mathematics
12 42 (8.94%) Continuous Improvement
13 40 (8.51%) Migration
14 39 (8.30%) Incident Response
15 36 (7.66%) CI/CD
15 36 (7.66%) Stakeholder Management
16 32 (6.81%) Performance Tuning
17 28 (5.96%) Infrastructure as Code
17 28 (5.96%) Security Operations
Programming Languages
1 44 (9.36%) Python
2 39 (8.30%) SQL
3 38 (8.09%) PowerShell
4 26 (5.53%) Bash
5 18 (3.83%) Java
6 15 (3.19%) Groovy
7 13 (2.77%) C#
8 8 (1.70%) Bicep
9 4 (0.85%) JavaScript
9 4 (0.85%) TypeScript
10 3 (0.64%) COBOL
10 3 (0.64%) Search Processing Language
11 2 (0.43%) C
11 2 (0.43%) Go
11 2 (0.43%) PL/SQL
11 2 (0.43%) REXX
11 2 (0.43%) T-SQL
12 1 (0.21%) ABAP
12 1 (0.21%) C-shell
12 1 (0.21%) JCL
Qualifications
1 107 (22.77%) Security Cleared
2 90 (19.15%) SC Cleared
3 36 (7.66%) Microsoft Certification
4 34 (7.23%) A+ Certification
5 29 (6.17%) DV Cleared
6 28 (5.96%) Degree
7 25 (5.32%) MCSA
8 21 (4.47%) Cisco Certification
9 15 (3.19%) CCNA
9 15 (3.19%) CCNP
10 11 (2.34%) Computer Science Degree
11 10 (2.13%) CISSP
11 10 (2.13%) ITIL Certification
12 9 (1.91%) CISM
13 6 (1.28%) Azure Certification
14 5 (1.06%) BPSS Clearance
14 5 (1.06%) CCIE
14 5 (1.06%) CISA
15 4 (0.85%) DBS Check
15 4 (0.85%) MCP
Quality Assurance & Compliance
1 22 (4.68%) SLA
2 21 (4.47%) ISO/IEC 27001
3 19 (4.04%) NIST
4 17 (3.62%) GDPR
5 11 (2.34%) JSP 440
6 8 (1.70%) NCSC
7 7 (1.49%) NIST 800
7 7 (1.49%) RMADS
8 5 (1.06%) GxP
8 5 (1.06%) QA
9 4 (0.85%) PCI DSS
10 3 (0.64%) GRC
10 3 (0.64%) Sarbanes-Oxley
11 2 (0.43%) Actionable Recommendations
11 2 (0.43%) Cyber Essentials
11 2 (0.43%) Data Quality
11 2 (0.43%) HIPAA
12 1 (0.21%) COSO
12 1 (0.21%) ISO 9001
12 1 (0.21%) ISO/IEC 27005
System Software
1 80 (17.02%) Active Directory
2 18 (3.83%) Docker
3 15 (3.19%) VMware Infrastructure
4 9 (1.91%) Hyper-V
5 6 (1.28%) Firmware
6 5 (1.06%) Virtual Machines
7 4 (0.85%) VMware ESXi
8 3 (0.64%) VMware NSX
9 2 (0.43%) Virtual Desktop
10 1 (0.21%) Ceph
10 1 (0.21%) FreeRADIUS
10 1 (0.21%) iptables
10 1 (0.21%) Veritas Cluster Server
10 1 (0.21%) XenApp
10 1 (0.21%) XenDesktop
Systems Management
1 36 (7.66%) Terraform
2 28 (5.96%) Kubernetes
3 24 (5.11%) Jamf Pro
4 19 (4.04%) Ansible
5 17 (3.62%) Grafana
6 13 (2.77%) Prometheus
7 12 (2.55%) Microsoft Intune
8 8 (1.70%) Puppet
9 7 (1.49%) Nagios
9 7 (1.49%) SCCM
10 6 (1.28%) FortiGate
11 4 (0.85%) ZABBIX
12 3 (0.64%) CSIRT
12 3 (0.64%) OPNET
12 3 (0.64%) Systems Management Server (SMS)
13 2 (0.43%) CASB
13 2 (0.43%) OpenView
13 2 (0.43%) SCOrch
13 2 (0.43%) TeamSite
13 2 (0.43%) vCenter Server
Vendors
1 150 (31.91%) Microsoft
2 114 (24.26%) ServiceNow
3 27 (5.74%) Citrix
4 24 (5.11%) Apple
4 24 (5.11%) VMware
5 23 (4.89%) Cisco
6 18 (3.83%) SAP
7 17 (3.62%) Red Hat
7 17 (3.62%) Splunk
8 15 (3.19%) Atlassian
9 13 (2.77%) Remedy
10 12 (2.55%) Oracle
11 10 (2.13%) SolarWinds
12 8 (1.70%) Bloomberg
12 8 (1.70%) IBM
12 8 (1.70%) Refinitiv
12 8 (1.70%) Sybase
13 7 (1.49%) Salesforce
14 6 (1.28%) BMC
15 5 (1.06%) Juniper