ITIL Contracts in London

ITIL (Information Technology Infrastructure Library)
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 27 June 2025, comparing them to the same period in the previous two years.

6 months to
27 Jun 2025
Same period 2024 Same period 2023
Rank 77 63 75
Rank change year-on-year -14 +12 -3
Contract jobs citing ITIL 437 597 851
As % of all contract jobs advertised in London 3.43% 3.40% 3.39%
As % of the Processes & Methodologies category 3.71% 3.84% 3.73%
Number of daily rates quoted 279 410 614
10th Percentile £240 £231 £213
25th Percentile £369 £363 £363
Median daily rate (50th Percentile) £500 £500 £495
Median % change year-on-year - +1.01% -2.11%
75th Percentile £600 £606 £593
90th Percentile £700 £700 £723
England median daily rate £450 £475 £475
% change year-on-year -5.26% - -
Number of hourly rates quoted 14 10 11
10th Percentile £19.62 £16.00 £12.25
25th Percentile £20.24 £21.33 £16.13
Median hourly rate £26.45 £23.80 £22.50
Median % change year-on-year +11.13% +5.78% +15.62%
75th Percentile £31.94 £26.92 £27.81
90th Percentile £37.33 £31.10 £53.75
England median hourly rate £24.00 £21.37 £17.50
% change year-on-year +12.31% +22.11% +12.90%

All Process and Methodology Skills
London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 11,767 15,549 22,806
As % of all contract IT jobs advertised in London 92.38% 88.45% 90.80%
Number of daily rates quoted 7,877 11,092 16,508
10th Percentile £336 £340 £375
25th Percentile £425 £445 £472
Median daily rate (50th Percentile) £550 £550 £588
Median % change year-on-year - -6.38% +2.17%
75th Percentile £675 £680 £700
90th Percentile £800 £800 £800
England median daily rate £515 £525 £550
% change year-on-year -1.90% -4.55% -
Number of hourly rates quoted 218 300 262
10th Percentile £16.50 £15.50 £18.51
25th Percentile £24.66 £20.02 £22.66
Median hourly rate £32.00 £30.00 £40.00
Median % change year-on-year +6.67% -25.00% +9.86%
75th Percentile £49.94 £48.75 £64.50
90th Percentile £63.40 £68.08 £82.50
England median hourly rate £25.15 £38.12 £37.17
% change year-on-year -34.02% +2.56% +44.74%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ITIL in London.

Daily rate trend for ITIL in London

ITIL
Daily Rate Histogram in London

Daily rate distribution for jobs citing ITIL in London over the 6 months to 27 June 2025.

Daily rate histogram for ITIL in London

ITIL
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ITIL in London.

Hourly rate trend for ITIL in London

ITIL
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing ITIL in London over the 6 months to 27 June 2025.

Hourly rate histogram for ITIL in London

ITIL
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the London region over the 6 months to 27 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +9 83 £500 -4.76% 143
West London +20 20 £250 -38.46% 15
South London +3 16 £398 +76.67% 5
East London +5 4 £585 +32.95% 78
North London - 1 - - 5
ITIL
England

ITIL
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (7.55%) SharePoint
2 27 (6.18%) Microsoft Exchange
3 14 (3.20%) Confluence
4 6 (1.37%) Skype for Business
5 5 (1.14%) IIS
6 4 (0.92%) SharePoint 2010
6 4 (0.92%) WebSphere
7 3 (0.69%) CICS
7 3 (0.69%) CMS
8 2 (0.46%) Apache
8 2 (0.46%) JBoss
8 2 (0.46%) WebSphere Application Server
9 1 (0.23%) Adobe Experience Manager
9 1 (0.23%) Apache Airflow
9 1 (0.23%) Mattermost
9 1 (0.23%) nginx
9 1 (0.23%) Tomcat
Applications
1 29 (6.64%) Microsoft Office
2 21 (4.81%) Microsoft Excel
3 12 (2.75%) MS Visio
4 7 (1.60%) Microsoft PowerPoint
5 6 (1.37%) Microsoft Project
6 4 (0.92%) InfoPath
7 1 (0.23%) Camtasia
7 1 (0.23%) Final Cut Pro
Business Applications
1 7 (1.60%) Remedy ITSM
2 3 (0.69%) Salesforce CRM
2 3 (0.69%) Workday HCM
3 2 (0.46%) Dynamics CRM
3 2 (0.46%) Infor CloudSuite
4 1 (0.23%) Cloudability
4 1 (0.23%) ResourceLink
4 1 (0.23%) SAP HCM
4 1 (0.23%) Summit
Cloud Services
1 96 (21.97%) Microsoft 365
2 90 (20.59%) Azure
3 45 (10.30%) AWS
4 38 (8.70%) Entra ID
5 28 (6.41%) Power Platform
6 22 (5.03%) OneDrive
7 16 (3.66%) SaaS
8 15 (3.43%) Azure DevOps
9 13 (2.97%) PowerApps
10 10 (2.29%) Power Automate
11 9 (2.06%) GCP
11 9 (2.06%) Lucidchart
12 7 (1.60%) GitHub
13 6 (1.37%) Google Workspace
13 6 (1.37%) Mimecast
14 5 (1.14%) PaaS
15 4 (0.92%) Azure Monitor
15 4 (0.92%) IaaS
16 3 (0.69%) Microsoft Copilot
16 3 (0.69%) ShareGate
Communications & Networking
1 39 (8.92%) Firewall
2 25 (5.72%) VPN
3 20 (4.58%) DNS
4 18 (4.12%) DHCP
4 18 (4.12%) WAN
5 13 (2.97%) BGP
5 13 (2.97%) LAN
5 13 (2.97%) OSPF
6 12 (2.75%) TCP/IP
7 11 (2.52%) MPLS
7 11 (2.52%) Network Security
7 11 (2.52%) SAN
8 10 (2.29%) Wi-Fi
9 8 (1.83%) SD-WAN
10 7 (1.60%) Cisco Nexus
11 6 (1.37%) EIGRP
11 6 (1.37%) Remote Desktop
11 6 (1.37%) Skype
11 6 (1.37%) VoIP
11 6 (1.37%) Wireless
Database & Business Intelligence
1 18 (4.12%) SQL Server
2 15 (3.43%) Power BI
3 9 (2.06%) MySQL
4 5 (1.14%) DB2
5 4 (0.92%) NoSQL
6 3 (0.69%) Data Warehouse
7 2 (0.46%) Data Mart
7 2 (0.46%) IMS/DB
7 2 (0.46%) MongoDB
7 2 (0.46%) PostgreSQL
8 1 (0.23%) Big Data
8 1 (0.23%) Data Hub
8 1 (0.23%) Data Lake
8 1 (0.23%) Data Mining
8 1 (0.23%) DbVisualizer
8 1 (0.23%) Electronic Patient Records
8 1 (0.23%) Relational Database
8 1 (0.23%) SQL Server Integration Services
8 1 (0.23%) SQL Server Reporting Services
8 1 (0.23%) Tableau
Development Applications
1 39 (8.92%) JIRA
2 7 (1.60%) Jenkins
3 5 (1.14%) Git
4 3 (0.69%) Sonatype Nexus
5 1 (0.23%) Bitbucket
5 1 (0.23%) Maven
5 1 (0.23%) Team Foundation Server
General
1 186 (42.56%) Social Skills
2 111 (25.40%) Finance
3 76 (17.39%) Analytical Skills
4 47 (10.76%) Banking
4 47 (10.76%) Public Sector
5 16 (3.66%) Legal
6 15 (3.43%) Law
7 12 (2.75%) Documentation Skills
7 12 (2.75%) Inclusion and Diversity
7 12 (2.75%) Presentation Skills
8 11 (2.52%) Organisational Skills
9 10 (2.29%) Back Office
9 10 (2.29%) Financial Institution
9 10 (2.29%) Front Office
9 10 (2.29%) Local Government
10 8 (1.83%) Retail
11 6 (1.37%) French Language
11 6 (1.37%) Influencing Skills
11 6 (1.37%) Investment Banking
11 6 (1.37%) Telecoms
Job Titles
1 63 (14.42%) Analyst
2 53 (12.13%) Architect
3 51 (11.67%) Service Manager
4 46 (10.53%) Senior
5 28 (6.41%) Consultant
5 28 (6.41%) Support Engineer
6 23 (5.26%) Project Manager
7 22 (5.03%) Lead
7 22 (5.03%) Network Engineer
8 21 (4.81%) Delivery Manager
9 20 (4.58%) Solutions Architect
10 18 (4.12%) IT Manager
10 18 (4.12%) Service Delivery Manager
11 17 (3.89%) Applications Support
11 17 (3.89%) Service Analyst
12 15 (3.43%) Business Analyst
13 14 (3.20%) Developer
13 14 (3.20%) IT Support
13 14 (3.20%) Service Desk Analyst
14 13 (2.97%) Support Analyst
Libraries, Frameworks & Software Standards
1 16 (3.66%) Web Services
2 9 (2.06%) .NET
2 9 (2.06%) CSS
3 8 (1.83%) HTML
3 8 (1.83%) RESTful
4 7 (1.60%) REST
4 7 (1.60%) SOAP
5 6 (1.37%) XML
6 4 (0.92%) 802.1X
6 4 (0.92%) WebSphere MQ
7 3 (0.69%) Ajax
7 3 (0.69%) J2EE
7 3 (0.69%) Lightning Web Components
7 3 (0.69%) Middleware
8 2 (0.46%) ASP.NET
8 2 (0.46%) DCOM
8 2 (0.46%) EJB
8 2 (0.46%) JDBC
8 2 (0.46%) Software Packaging
8 2 (0.46%) XSLT
Miscellaneous
1 20 (4.58%) CMDB
2 15 (3.43%) Onboarding
3 14 (3.20%) Data Centre
4 10 (2.29%) Management Information System
5 9 (2.06%) Video Conferencing
6 8 (1.83%) Data Protection Act
6 8 (1.83%) Self-Motivation
7 7 (1.60%) Product Ownership
8 6 (1.37%) Hybrid Cloud
8 6 (1.37%) PKI
8 6 (1.37%) Replication
9 5 (1.14%) Driving Licence
9 5 (1.14%) Fixed Income
9 5 (1.14%) Low-Code
9 5 (1.14%) Public Cloud
9 5 (1.14%) Security Posture
9 5 (1.14%) Virtual Team
10 4 (0.92%) AI Agents
10 4 (0.92%) Analytical Mindset
10 4 (0.92%) Private Cloud
Operating Systems
1 98 (22.43%) Windows
2 27 (6.18%) Windows 10
3 26 (5.95%) Linux
4 22 (5.03%) Windows Server
5 16 (3.66%) Unix
6 15 (3.43%) Apple iOS
7 11 (2.52%) Mac OS
8 10 (2.29%) Android
9 7 (1.60%) VMS
10 5 (1.14%) CatOS
10 5 (1.14%) Windows Server 2016
11 3 (0.69%) zOS
12 2 (0.46%) Mac OS X
12 2 (0.46%) Windows 7
13 1 (0.23%) Red Hat Enterprise Linux
13 1 (0.23%) Windows Server 2019
Processes & Methodologies
1 141 (32.27%) Service Management
2 108 (24.71%) Problem-Solving
3 106 (24.26%) ITSM
4 99 (22.65%) Agile
5 77 (17.62%) Stakeholder Management
6 69 (15.79%) Service Delivery
7 66 (15.10%) Project Management
8 58 (13.27%) Change Management
9 51 (11.67%) Roadmaps
10 50 (11.44%) Continuous Improvement
10 50 (11.44%) Migration
11 45 (10.30%) Customer Service
12 41 (9.38%) Problem Management
12 41 (9.38%) Stakeholder Engagement
13 35 (8.01%) DevOps
13 35 (8.01%) Risk Management
14 32 (7.32%) Incident Management
15 30 (6.86%) Project Delivery
16 28 (6.41%) Business Continuity
17 27 (6.18%) User Experience
Programming Languages
1 42 (9.61%) PowerShell
2 41 (9.38%) SQL
3 24 (5.49%) Python
4 15 (3.43%) JavaScript
5 11 (2.52%) Java
6 5 (1.14%) Bash
6 5 (1.14%) PL/SQL
7 3 (0.69%) ActionScript
7 3 (0.69%) REXX
7 3 (0.69%) Shell Script
8 1 (0.23%) ActionScript 2.0
8 1 (0.23%) Assembly Language
8 1 (0.23%) C
8 1 (0.23%) C#
8 1 (0.23%) COBOL
8 1 (0.23%) Go
8 1 (0.23%) Korn
8 1 (0.23%) Perl
8 1 (0.23%) PHP
8 1 (0.23%) PL/1
Qualifications
1 82 (18.76%) Security Cleared
2 70 (16.02%) SC Cleared
3 68 (15.56%) Degree
4 40 (9.15%) ITIL Certification
5 25 (5.72%) Cisco Certification
5 25 (5.72%) PMP
6 23 (5.26%) PMI Certification
7 17 (3.89%) Microsoft Certification
8 16 (3.66%) CCNP
9 12 (2.75%) Azure Certification
9 12 (2.75%) Computer Science Degree
9 12 (2.75%) ITIL Foundation Certificate
10 8 (1.83%) AWS Certification
10 8 (1.83%) CCNA
10 8 (1.83%) DV Cleared
11 6 (1.37%) A+ Certification
11 6 (1.37%) CISM
11 6 (1.37%) CISSP
12 5 (1.14%) CCIE
12 5 (1.14%) CCSE
Quality Assurance & Compliance
1 30 (6.86%) SLA
2 21 (4.81%) QA
3 12 (2.75%) ISO/IEC 27001
4 9 (2.06%) COBIT
5 8 (1.83%) GDPR
5 8 (1.83%) ISO/IEC 20000
6 6 (1.37%) GRC
7 4 (0.92%) NIST
8 3 (0.69%) Actionable Recommendations
8 3 (0.69%) Cyber Essentials
8 3 (0.69%) Data Quality
8 3 (0.69%) PCI DSS
8 3 (0.69%) PMO
9 2 (0.46%) Accessibility
9 2 (0.46%) EMIR
9 2 (0.46%) ISO 22301
9 2 (0.46%) ISO/IEC 19770
9 2 (0.46%) MiFID
10 1 (0.23%) COSO
10 1 (0.23%) ISO 31000
System Software
1 85 (19.45%) Active Directory
2 19 (4.35%) Virtual Desktop
3 12 (2.75%) VMware Infrastructure
4 8 (1.83%) Hyper-V
5 5 (1.14%) VMware ESXi
5 5 (1.14%) vSphere
6 4 (0.92%) KVM
7 3 (0.69%) Docker
7 3 (0.69%) Microsoft App-V
7 3 (0.69%) RACF
7 3 (0.69%) Virtual Machines
7 3 (0.69%) Virtual Servers
8 1 (0.23%) BitLocker
8 1 (0.23%) Firmware
8 1 (0.23%) VMware NSX
8 1 (0.23%) VMware Workstation
8 1 (0.23%) Xen
8 1 (0.23%) XenApp
Systems Management
1 45 (10.30%) Microsoft Intune
2 27 (6.18%) SCCM
3 11 (2.52%) Ansible
4 7 (1.60%) HP ALM
4 7 (1.60%) Kubernetes
5 6 (1.37%) Terraform
6 4 (0.92%) ZABBIX
7 3 (0.69%) Cisco Prime
7 3 (0.69%) ITRS Geneos
7 3 (0.69%) OMEGAMON
8 2 (0.46%) AirWatch
8 2 (0.46%) SCOM
8 2 (0.46%) Symantec Enterprise Vault
9 1 (0.23%) Cisco CUCM
9 1 (0.23%) Grafana
9 1 (0.23%) HAProxy
9 1 (0.23%) Jamf Pro
9 1 (0.23%) Perfmon
9 1 (0.23%) Puppet
9 1 (0.23%) vMotion
Vendors
1 117 (26.77%) Microsoft
2 99 (22.65%) ServiceNow
3 38 (8.70%) Cisco
4 15 (3.43%) VMware
5 13 (2.97%) Citrix
6 12 (2.75%) Google
6 12 (2.75%) HP
7 11 (2.52%) CheckPoint
8 10 (2.29%) Apple
8 10 (2.29%) SolarWinds
8 10 (2.29%) Splunk
9 9 (2.06%) Oracle
10 8 (1.83%) Bloomberg
10 8 (1.83%) Remedy
11 6 (1.37%) IBM
11 6 (1.37%) Juniper
11 6 (1.37%) Salesforce
12 5 (1.14%) Fortinet
12 5 (1.14%) Nokia
12 5 (1.14%) SAP