Support Engineer Contracts

Support Engineer
UK

The median Support Engineer daily rate in the UK is £240, according to job vacancies posted in the 6 months leading up to 29 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
29 May 2025		 Same period 2024 Same period 2023
Rank 132 112 120
Rank change year-on-year -20 +8 +35
Contract jobs requiring a Support Engineer 622 848 1,199
As % of all contract jobs advertised in the UK 2.16% 1.98% 2.13%
As % of the Job Titles category 2.34% 2.13% 2.25%
Number of daily rates quoted 395 589 860
10th Percentile £153 £140 £150
25th Percentile £200 £163 £181
Median daily rate (50th Percentile) £240 £215 £250
Median % change year-on-year +11.63% -14.00% +19.05%
75th Percentile £385 £338 £420
90th Percentile £503 £450 £676
UK excluding London median daily rate £226 £200 £213
% change year-on-year +12.75% -5.88% +11.84%
Number of hourly rates quoted 52 53 51
10th Percentile £18.11 £16.25 £13.75
25th Percentile £20.11 £18.00 £17.02
Median hourly rate £24.83 £22.15 £21.67
Median % change year-on-year +12.10% +2.22% +23.83%
75th Percentile £38.88 £43.75 £27.75
90th Percentile £68.00 £49.28 £36.50
UK excluding London median hourly rate £24.66 £22.00 £20.00
% change year-on-year +12.09% +10.00% +14.29%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 26,595 39,741 53,234
% of contract IT jobs with a recognized job title 92.31% 92.79% 94.60%
Number of daily rates quoted 17,233 25,863 37,175
10th Percentile £290 £280 £313
25th Percentile £405 £410 £425
Median daily rate (50th Percentile) £505 £525 £540
Median % change year-on-year -3.81% -2.78% +2.86%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £488 £500
% change year-on-year -2.56% -2.50% +5.26%
Number of hourly rates quoted 1,046 2,776 1,475
10th Percentile £14.00 £12.81 £14.25
25th Percentile £17.87 £16.30 £19.06
Median hourly rate £27.97 £37.18 £45.00
Median % change year-on-year -24.78% -17.38% +87.50%
75th Percentile £59.68 £61.30 £65.75
90th Percentile £75.00 £73.50 £76.00
UK excluding London median hourly rate £25.15 £40.00 £42.50
% change year-on-year -37.13% -5.88% +112.50%

Support Engineer
Job Vacancy Trend

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Support Engineer in the UK

Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Support Engineer.

Daily rate trend for Support Engineer in the UK

Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Support Engineer over the 6 months to 29 May 2025.

Daily rate histogram for Support Engineer in the UK

Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Support Engineer.

Hourly rate trend for Support Engineer in the UK

Support Engineer
Hourly Rate Histogram

Hourly rate distribution of jobs citing Support Engineer over the 6 months to 29 May 2025.

Hourly rate histogram for Support Engineer in the UK

Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
England 0 572 £240 +11.63% 774
UK excluding London +12 411 £226 +12.75% 641
London -12 200 £288 +15.00% 228
Work from Home +8 113 £300 - 219
South East +28 100 £250 +16.28% 189
South West +58 93 £235 +29.48% 87
North of England +13 90 £215 +13.16% 124
Midlands -13 59 £263 +25.00% 117
North West +17 56 £215 +34.38% 72
West Midlands +15 50 £275 +22.22% 51
East of England +21 37 £220 -2.22% 84
Yorkshire -2 19 £235 +17.50% 34
Scotland -27 18 £275 -15.38% 30
North East +6 15 £195 +11.43% 21
Wales -4 15 £200 +37.93% 23
Northern Ireland -10 9 £150 +7.14% 11
East Midlands -22 9 £213 +6.25% 59

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 29 May 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Support Engineer in the job title.

1 298 (47.91%) Windows
2 293 (47.11%) Microsoft
3 274 (44.05%) Social Skills
4 220 (35.37%) Microsoft 365
5 219 (35.21%) Active Directory
6 166 (26.69%) Problem-Solving
7 155 (24.92%) Security Cleared
8 140 (22.51%) Azure
9 128 (20.58%) Windows 10
10 123 (19.77%) ITIL
11 121 (19.45%) Customer Service
12 116 (18.65%) SC Cleared
13 104 (16.72%) VPN
14 103 (16.56%) Finance
15 96 (15.43%) Microsoft Intune
16 89 (14.31%) Microsoft Exchange
17 81 (13.02%) Microsoft Office
18 76 (12.22%) Degree
19 74 (11.90%) DNS
20 65 (10.45%) SharePoint
20 65 (10.45%) Entra ID
21 64 (10.29%) Firewall
22 63 (10.13%) Linux
23 62 (9.97%) Analytical Skills
23 62 (9.97%) Public Sector
24 61 (9.81%) PowerShell
25 60 (9.65%) SLA
26 58 (9.32%) Service Delivery
27 54 (8.68%) HP
28 52 (8.36%) ITSM

Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 89 (14.31%) Microsoft Exchange
2 65 (10.45%) SharePoint
3 16 (2.57%) Skype for Business
4 9 (1.45%) Mattermost
5 3 (0.48%) Apache
5 3 (0.48%) Exchange Server 2003
5 3 (0.48%) Exchange Server 2007
5 3 (0.48%) Exchange Server 2010
5 3 (0.48%) Exchange Server 2013
5 3 (0.48%) IIS
5 3 (0.48%) Office Communications Server
5 3 (0.48%) OpenStack
5 3 (0.48%) SAS
5 3 (0.48%) SharePoint Server
6 2 (0.32%) Tomcat
7 1 (0.16%) Blackberry Enterprise Server
7 1 (0.16%) Confluence
7 1 (0.16%) SharePoint 2013
7 1 (0.16%) Smallworld
Applications
1 81 (13.02%) Microsoft Office
2 9 (1.45%) Microsoft Excel
2 9 (1.45%) Microsoft PowerPoint
3 8 (1.29%) MS Visio
4 1 (0.16%) AutoCAD
4 1 (0.16%) Microsoft Project
Business Applications
1 8 (1.29%) Kondor
2 2 (0.32%) Alphatax
2 2 (0.32%) Remedy ITSM
3 1 (0.16%) Dynamics CRM
3 1 (0.16%) Oracle Assets
3 1 (0.16%) Oracle EBS R12
3 1 (0.16%) Oracle ERP
3 1 (0.16%) Oracle Procure-to-Pay
Cloud Services
1 220 (35.37%) Microsoft 365
2 140 (22.51%) Azure
3 65 (10.45%) Entra ID
4 36 (5.79%) AWS
5 30 (4.82%) OneDrive
6 21 (3.38%) GCP
7 18 (2.89%) Google Workspace
7 18 (2.89%) Power Platform
8 16 (2.57%) Azure ExpressRoute
9 15 (2.41%) SaaS
10 13 (2.09%) Slack
11 12 (1.93%) PaaS
12 11 (1.77%) IaaS
13 10 (1.61%) Asana
14 9 (1.45%) OpenShift
15 8 (1.29%) Power Automate
16 3 (0.48%) Azure DevOps
16 3 (0.48%) Cloudflare
17 2 (0.32%) Azure Monitor
17 2 (0.32%) PowerApps
Communications & Networking
1 104 (16.72%) VPN
2 74 (11.90%) DNS
3 64 (10.29%) Firewall
4 49 (7.88%) DHCP
5 30 (4.82%) Wi-Fi
6 29 (4.66%) TCP/IP
6 29 (4.66%) WAN
7 26 (4.18%) LAN
8 22 (3.54%) Remote Desktop
9 16 (2.57%) NGFW
9 16 (2.57%) VoIP
10 15 (2.41%) Skype
10 15 (2.41%) WebEx
11 13 (2.09%) SMTP
11 13 (2.09%) Wireless
12 12 (1.93%) Network Security
12 12 (1.93%) Unified Communications
13 10 (1.61%) BGP
13 10 (1.61%) Softphone
14 9 (1.45%) MPLS
Database & Business Intelligence
1 15 (2.41%) SQL Server
2 8 (1.29%) Amazon RDS
2 8 (1.29%) Big Data
2 8 (1.29%) Elasticsearch
2 8 (1.29%) Power BI
3 7 (1.13%) Oracle Database
4 5 (0.80%) PostgreSQL
5 4 (0.64%) SQL Server Reporting Services
6 3 (0.48%) MySQL
7 2 (0.32%) DB2
7 2 (0.32%) Relational Database
7 2 (0.32%) SAP HANA
8 1 (0.16%) Apache Cassandra
8 1 (0.16%) FileMaker
8 1 (0.16%) GIS
8 1 (0.16%) Informix
8 1 (0.16%) Microsoft Analysis Services
8 1 (0.16%) MongoDB
8 1 (0.16%) SQL Server Analysis Services
8 1 (0.16%) Tableau
Development Applications
1 11 (1.77%) JIRA
2 6 (0.96%) Jenkins
3 2 (0.32%) JMeter
3 2 (0.32%) LoadRunner
3 2 (0.32%) Postman
3 2 (0.32%) REST Assured
4 1 (0.16%) Bitbucket
4 1 (0.16%) Cucumber
4 1 (0.16%) Git
4 1 (0.16%) Selenium
4 1 (0.16%) Team Foundation Server
4 1 (0.16%) Visual Studio Code
4 1 (0.16%) WebDriver
4 1 (0.16%) Zephyr
General
1 274 (44.05%) Social Skills
2 103 (16.56%) Finance
3 62 (9.97%) Analytical Skills
3 62 (9.97%) Public Sector
4 31 (4.98%) Manufacturing
5 25 (4.02%) Inclusion and Diversity
5 25 (4.02%) Telecoms
6 23 (3.70%) Banking
7 20 (3.22%) Electronics
8 19 (3.05%) Marketing
9 15 (2.41%) Legal
10 13 (2.09%) Documentation Skills
11 8 (1.29%) Advertising
11 8 (1.29%) French Language
12 6 (0.96%) Presentation Skills
13 5 (0.80%) Local Government
13 5 (0.80%) Organisational Skills
14 4 (0.64%) Back Office
14 4 (0.64%) Law
14 4 (0.64%) Military
Libraries, Frameworks & Software Standards
1 16 (2.57%) ADO
2 11 (1.77%) Middleware
3 10 (1.61%) .NET
4 9 (1.45%) XMPP
5 8 (1.29%) HTML
5 8 (1.29%) React
6 7 (1.13%) CSS
7 2 (0.32%) LAMP
7 2 (0.32%) ModSecurity
7 2 (0.32%) RESTful
7 2 (0.32%) Software Packaging
7 2 (0.32%) XML
8 1 (0.16%) .NET Framework
8 1 (0.16%) ARM Templates
8 1 (0.16%) FIX Protocol
8 1 (0.16%) Loki
8 1 (0.16%) Playwright
8 1 (0.16%) REST
8 1 (0.16%) SailPoint
8 1 (0.16%) SPFx
Miscellaneous
1 35 (5.63%) Management Information System
2 31 (4.98%) Driving Licence
3 21 (3.38%) Onboarding
3 21 (3.38%) PKI
4 20 (3.22%) Data Centre
4 20 (3.22%) Video Conferencing
5 18 (2.89%) iPhone
6 16 (2.57%) Anti-Spyware
6 16 (2.57%) Smartphone
7 15 (2.41%) iPad
7 15 (2.41%) Self-Motivation
8 14 (2.25%) Enterprise Software
9 11 (1.77%) Data Protection Act
9 11 (1.77%) NHS
10 10 (1.61%) Clustering
11 8 (1.29%) SWIFT Messaging Network
12 7 (1.13%) Replication
13 6 (0.96%) Operational Technology
14 5 (0.80%) Device Driver
14 5 (0.80%) Virtual Team
Operating Systems
1 298 (47.91%) Windows
2 128 (20.58%) Windows 10
3 63 (10.13%) Linux
4 37 (5.95%) Windows Server
5 36 (5.79%) Apple iOS
6 33 (5.31%) Mac OS
7 27 (4.34%) Android
8 20 (3.22%) Unix
9 15 (2.41%) Windows 7
10 14 (2.25%) Windows Server 2016
11 13 (2.09%) Windows Server 2003
12 11 (1.77%) Ubuntu
13 8 (1.29%) Windows 8
13 8 (1.29%) Windows Server 2008
14 7 (1.13%) Windows XP
15 5 (0.80%) Windows Server 2012
16 4 (0.64%) VMS
17 3 (0.48%) AIX
17 3 (0.48%) Mac OS X
18 2 (0.32%) CentOS
Processes & Methodologies
1 166 (26.69%) Problem-Solving
2 123 (19.77%) ITIL
3 121 (19.45%) Customer Service
4 58 (9.32%) Service Delivery
5 52 (8.36%) ITSM
6 50 (8.04%) Service Management
7 39 (6.27%) Time Management
8 34 (5.47%) Agile
9 32 (5.14%) Customer Experience
9 32 (5.14%) Migration
10 31 (4.98%) Root Cause Analysis
11 29 (4.66%) Business Intelligence
12 27 (4.34%) Cybersecurity
12 27 (4.34%) DevOps
13 26 (4.18%) Asset Management
13 26 (4.18%) Incident Management
14 24 (3.86%) Computer Science
15 23 (3.70%) Infrastructure Engineering
15 23 (3.70%) Mathematics
16 22 (3.54%) Project Delivery
Programming Languages
1 61 (9.81%) PowerShell
2 41 (6.59%) SQL
3 29 (4.66%) JavaScript
4 25 (4.02%) Python
5 14 (2.25%) Shell Script
6 13 (2.09%) C
6 13 (2.09%) PHP
7 12 (1.93%) Bash
7 12 (1.93%) C++
8 11 (1.77%) Ada
9 8 (1.29%) C#
10 4 (0.64%) Java
11 3 (0.48%) VBScript
12 2 (0.32%) ABAP
12 2 (0.32%) ActionScript
12 2 (0.32%) ActionScript 2.0
12 2 (0.32%) Perl
13 1 (0.16%) COBOL
13 1 (0.16%) Korn
13 1 (0.16%) VB
Qualifications
1 155 (24.92%) Security Cleared
2 116 (18.65%) SC Cleared
3 76 (12.22%) Degree
4 33 (5.31%) DV Cleared
5 28 (4.50%) Microsoft Certification
6 25 (4.02%) Dell Certification
7 24 (3.86%) ITIL Certification
8 21 (3.38%) A+ Certification
8 21 (3.38%) ITIL Foundation Certificate
9 18 (2.89%) Computer Science Degree
10 10 (1.61%) Azure Certification
11 8 (1.29%) DBS Check
12 4 (0.64%) MCP
12 4 (0.64%) Network+ Certification
13 3 (0.48%) BPSS Clearance
13 3 (0.48%) CCNA
13 3 (0.48%) Cisco Certification
14 2 (0.32%) ACSP
15 1 (0.16%) CTC Cleared
15 1 (0.16%) ISTQB
Quality Assurance & Compliance
1 60 (9.65%) SLA
2 22 (3.54%) QA
3 16 (2.57%) ISO/IEC 27001
4 4 (0.64%) Cyber Essentials
5 3 (0.48%) Accessibility
5 3 (0.48%) GxP
6 1 (0.16%) Cyber Essentials PLUS
6 1 (0.16%) GMP
6 1 (0.16%) NCSC
6 1 (0.16%) NIST
6 1 (0.16%) Sarbanes-Oxley
System Software
1 219 (35.21%) Active Directory
2 26 (4.18%) VMware Infrastructure
3 14 (2.25%) Docker
4 13 (2.09%) Virtual Desktop
5 12 (1.93%) vSphere
6 11 (1.77%) BitLocker
6 11 (1.77%) Hyper-V
7 10 (1.61%) Microsoft App-V
8 9 (1.45%) Terminal Services
8 9 (1.45%) VMware ESXi
9 4 (0.64%) NFS
10 3 (0.48%) Brightmail
10 3 (0.48%) DFS Replication
10 3 (0.48%) ISA Server
10 3 (0.48%) Microsoft Virtual Server
10 3 (0.48%) Virtual Machines
10 3 (0.48%) Virtual Servers
10 3 (0.48%) XenApp
11 1 (0.16%) Veritas Cluster Server
11 1 (0.16%) XenDesktop
Systems Management
1 96 (15.43%) Microsoft Intune
2 52 (8.36%) SCCM
3 21 (3.38%) Kubernetes
4 18 (2.89%) Terraform
5 13 (2.09%) Ansible
6 12 (1.93%) SCOM
7 10 (1.61%) Jamf Pro
7 10 (1.61%) Nagios
8 9 (1.45%) vCenter Server
8 9 (1.45%) vMotion
9 8 (1.29%) Puppet
10 4 (0.64%) Single Sign-On
11 3 (0.48%) AppManager
11 3 (0.48%) Microsoft Clustering
11 3 (0.48%) Tivoli
11 3 (0.48%) WSUS
12 2 (0.32%) CASB
12 2 (0.32%) McAfee ePO
12 2 (0.32%) Norton AntiVirus
12 2 (0.32%) Tivoli Storage Manager
Vendors
1 293 (47.11%) Microsoft
2 54 (8.68%) HP
3 50 (8.04%) ServiceNow
4 47 (7.56%) Dell
5 45 (7.23%) Citrix
6 39 (6.27%) Google
7 37 (5.95%) Cisco
8 31 (4.98%) VMware
9 24 (3.86%) Apple
10 23 (3.70%) Palo Alto
11 22 (3.54%) Red Hat
12 21 (3.38%) SAP
13 18 (2.89%) CheckPoint
14 16 (2.57%) Infoblox
15 13 (2.09%) Bloomberg
15 13 (2.09%) McAfee
15 13 (2.09%) Oracle
16 12 (1.93%) IBM
16 12 (1.93%) Juniper
17 10 (1.61%) Symantec
867 Support Engineer jobs Nationwide