Service Manager Jobs in England

Services Manager
UK > England

The median Services Manager salary in England is £55,000 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 304 446 510
Rank change year-on-year +142 +64 -88
Permanent jobs requiring a Service Manager 786 587 878
As % of all permanent jobs advertised in England 0.92% 0.65% 0.66%
As % of the Job Titles category 0.97% 0.71% 0.69%
Number of salaries quoted 565 473 772
10th Percentile £36,250 £39,800 £40,648
25th Percentile £42,500 £46,250 £46,250
Median annual salary (50th Percentile) £55,000 £60,000 £55,750
Median % change year-on-year -8.33% +7.62% +6.19%
75th Percentile £65,000 £72,250 £68,750
90th Percentile £77,500 £87,250 £77,500
UK median annual salary £53,635 £60,000 £55,000
% change year-on-year -10.61% +9.09% +9.77%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,130 82,270 127,705
% of permanent jobs with a recognized job title 94.48% 91.46% 96.08%
Number of salaries quoted 60,549 52,263 74,733
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £90,857 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Manager
Job Vacancy Trend in England

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Manager in England

Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Manager in England.

Salary trend for Service Manager in England

Service Manager
Salary Histogram in England

Salary distribution for jobs citing Service Manager in England over the 6 months to 10 May 2024.

Salary histogram for Service Manager in England

Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the England region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +167 266 £68,000 -1.09% 61
North of England +103 188 £47,500 -3.06% 44
South East +36 125 £50,000 -14.89% 38
Yorkshire +110 93 £50,000 -10.71% 11
Midlands +10 89 £54,650 +4.10% 30
South West +12 82 £50,000 -6.98% 16
North West +20 73 £47,500 - 31
West Midlands +17 58 £60,000 +9.09% 20
East Midlands -9 29 £40,000 -10.88% 10
East of England +5 26 £42,500 -19.05% 18
North East +11 22 £45,000 -17.43% 2
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 10 May 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Service Manager in the job title.

1 453 (57.63%) Service Delivery
2 332 (42.24%) ITIL
3 328 (41.73%) Social Skills
4 249 (31.68%) Service Management
5 245 (31.17%) Microsoft
6 222 (28.24%) Finance
7 220 (27.99%) SLA
8 174 (22.14%) ITSM
9 172 (21.88%) Mentoring
10 145 (18.45%) ServiceNow
11 123 (15.65%) Performance Management
12 119 (15.14%) Contract Negotiation
13 117 (14.89%) Customer Service
13 117 (14.89%) Law
14 112 (14.25%) Inclusion and Diversity
15 111 (14.12%) SaaS
16 105 (13.36%) Problem-Solving
17 101 (12.85%) Microsoft 365
18 99 (12.60%) Incident Management
19 95 (12.09%) Dell
20 94 (11.96%) Continuous Improvement
21 90 (11.45%) Azure
22 82 (10.43%) Degree
23 81 (10.31%) Stakeholder Management
24 79 (10.05%) Project Management
25 78 (9.92%) Problem Management
26 69 (8.78%) Line Management
27 68 (8.65%) Cybersecurity
28 67 (8.52%) ITIL Certification
29 63 (8.02%) Windows

Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (1.65%) Microsoft Exchange
2 10 (1.27%) SharePoint
3 5 (0.64%) Confluence
Applications
1 37 (4.71%) Microsoft Office
2 28 (3.56%) Microsoft Excel
3 14 (1.78%) Microsoft PowerPoint
Business Applications
1 8 (1.02%) Dynamics CRM
2 5 (0.64%) SAP ERP
3 2 (0.25%) iTrent
4 1 (0.13%) Oracle ERP
4 1 (0.13%) Remedy ITSM
4 1 (0.13%) SAP HR
4 1 (0.13%) SmartPlant
Cloud Services
1 111 (14.12%) SaaS
2 101 (12.85%) Microsoft 365
3 90 (11.45%) Azure
4 33 (4.20%) Cloud Computing
5 20 (2.54%) Power Platform
6 16 (2.04%) Entra ID
7 15 (1.91%) AWS
8 5 (0.64%) Dynamics 365
9 4 (0.51%) Mimecast
10 3 (0.38%) WhatsApp
11 2 (0.25%) Azure Cosmos DB
11 2 (0.25%) GCP
11 2 (0.25%) Google Docs
11 2 (0.25%) Google Workspace
11 2 (0.25%) IaaS
11 2 (0.25%) PaaS
12 1 (0.13%) OneDrive
Communications & Networking
1 17 (2.16%) WAN
2 13 (1.65%) LAN
3 9 (1.15%) Wi-Fi
4 8 (1.02%) Firewall
5 7 (0.89%) Remote Desktop
6 6 (0.76%) DHCP
6 6 (0.76%) DNS
6 6 (0.76%) Internet
7 4 (0.51%) Network Security
7 4 (0.51%) VPN
8 3 (0.38%) VoIP
9 2 (0.25%) NAS
9 2 (0.25%) Wireless
10 1 (0.13%) Cisco IOS
10 1 (0.13%) SD-WAN
10 1 (0.13%) TCP/IP
10 1 (0.13%) VSAT
Database & Business Intelligence
1 19 (2.42%) Power BI
2 14 (1.78%) SQL Server
3 7 (0.89%) Data Warehouse
4 6 (0.76%) SAP HANA
4 6 (0.76%) SQL Server Reporting Services
5 5 (0.64%) RDBMS
5 5 (0.64%) Relational Database
6 1 (0.13%) PowerPivot
Development Applications
1 9 (1.15%) JIRA
2 2 (0.25%) Bitbucket
2 2 (0.25%) GitLab
General
1 328 (41.73%) Social Skills
2 222 (28.24%) Finance
3 117 (14.89%) Law
4 112 (14.25%) Inclusion and Diversity
5 63 (8.02%) Analytical Skills
6 40 (5.09%) Public Sector
7 37 (4.71%) Presentation Skills
7 37 (4.71%) Retail
8 34 (4.33%) Banking
9 30 (3.82%) Influencing Skills
10 24 (3.05%) Telecoms
11 16 (2.04%) Legal
12 15 (1.91%) Spanish Language
13 13 (1.65%) Manufacturing
14 11 (1.40%) Billing
14 11 (1.40%) Organisational Skills
15 10 (1.27%) Advertising
15 10 (1.27%) Fire and Rescue
15 10 (1.27%) Pharmaceutical
16 9 (1.15%) Front Office
Libraries, Frameworks & Software Standards
1 16 (2.04%) EDI
2 6 (0.76%) Middleware
3 3 (0.38%) .NET
3 3 (0.38%) CSS
4 2 (0.25%) RESTful
Miscellaneous
1 23 (2.93%) Self-Motivation
2 21 (2.67%) Onboarding
3 17 (2.16%) Driving Licence
4 15 (1.91%) Management Information System
5 9 (1.15%) NHS
5 9 (1.15%) PKI
6 8 (1.02%) Virtual Team
7 7 (0.89%) CMDB
7 7 (0.89%) Data Centre
8 6 (0.76%) Data Structures
8 6 (0.76%) Enterprise Software
8 6 (0.76%) Product Ownership
9 5 (0.64%) Reinsurance
9 5 (0.64%) Team-Oriented Environment
10 4 (0.51%) Cloud Native
10 4 (0.51%) Cyber Threat
11 3 (0.38%) Cyber Kill Chain
11 3 (0.38%) FMCG
11 3 (0.38%) Greenfield Project
11 3 (0.38%) Mobile Computing
Operating Systems
1 63 (8.02%) Windows
2 21 (2.67%) Windows Server
3 7 (0.89%) Windows 10
4 4 (0.51%) Android
4 4 (0.51%) Linux
4 4 (0.51%) Mac OS
5 3 (0.38%) Windows Server 2008
6 1 (0.13%) Apple iOS
6 1 (0.13%) Windows Server 2016
Processes & Methodologies
1 453 (57.63%) Service Delivery
2 332 (42.24%) ITIL
3 249 (31.68%) Service Management
4 174 (22.14%) ITSM
5 172 (21.88%) Mentoring
6 123 (15.65%) Performance Management
7 119 (15.14%) Contract Negotiation
8 117 (14.89%) Customer Service
9 105 (13.36%) Problem-Solving
10 99 (12.60%) Incident Management
11 94 (11.96%) Continuous Improvement
12 81 (10.31%) Stakeholder Management
13 79 (10.05%) Project Management
14 78 (9.92%) Problem Management
15 69 (8.78%) Line Management
16 68 (8.65%) Cybersecurity
17 62 (7.89%) Change Management
18 58 (7.38%) Agile
19 56 (7.12%) Coaching
20 51 (6.49%) Decision-Making
Programming Languages
1 10 (1.27%) C#
2 9 (1.15%) Java
3 8 (1.02%) Python
3 8 (1.02%) SQL
4 4 (0.51%) PowerShell
5 2 (0.25%) JavaScript
Qualifications
1 82 (10.43%) Degree
2 67 (8.52%) ITIL Certification
3 36 (4.58%) Security Cleared
4 18 (2.29%) Computer Science Degree
5 17 (2.16%) Azure Certification
5 17 (2.16%) CCNA
5 17 (2.16%) Cisco Certification
6 15 (1.91%) CCNP
7 12 (1.53%) DBS Check
8 10 (1.27%) APMP
9 9 (1.15%) SC Cleared
10 8 (1.02%) Microsoft Certification
11 5 (0.64%) A+ Certification
12 4 (0.51%) MCP
12 4 (0.51%) PRINCE2 Certification
13 3 (0.38%) ITIL Foundation Certificate
13 3 (0.38%) Master's Degree
13 3 (0.38%) PMI Certification
14 2 (0.25%) BC Cleared
14 2 (0.25%) PMP
Quality Assurance & Compliance
1 220 (27.99%) SLA
2 36 (4.58%) Cyber Essentials
3 34 (4.33%) ISO/IEC 27001
4 21 (2.67%) Accessibility
4 21 (2.67%) GDPR
5 13 (1.65%) PMO
6 9 (1.15%) QA
7 8 (1.02%) ISO 22301
8 5 (0.64%) Data Quality
8 5 (0.64%) NIST
9 3 (0.38%) Cyber Essentials PLUS
10 2 (0.25%) COBIT
11 1 (0.13%) ISO 9001
11 1 (0.13%) ISO/IEC 20000
11 1 (0.13%) NEBOSH
11 1 (0.13%) NIST 800
11 1 (0.13%) PCI DSS
11 1 (0.13%) SOC 2
System Software
1 34 (4.33%) Active Directory
2 8 (1.02%) VMware Infrastructure
3 7 (0.89%) IAG
4 3 (0.38%) Hyper-V
4 3 (0.38%) Virtual Servers
5 2 (0.25%) Virtual Machines
5 2 (0.25%) VMware Workstation
Systems Management
1 26 (3.31%) Microsoft Intune
2 4 (0.51%) SCCM
3 3 (0.38%) Jamf Pro
3 3 (0.38%) Terraform
4 1 (0.13%) Ansible
4 1 (0.13%) Autotask
4 1 (0.13%) WMI
Vendors
1 245 (31.17%) Microsoft
2 145 (18.45%) ServiceNow
3 95 (12.09%) Dell
4 23 (2.93%) Cisco
5 21 (2.67%) Salesforce
6 16 (2.04%) SAP
7 15 (1.91%) Fortinet
8 13 (1.65%) VMware
9 12 (1.53%) Apple
10 8 (1.02%) Google
11 7 (0.89%) Oracle
11 7 (0.89%) Remedy
12 5 (0.64%) Genesys
13 4 (0.51%) Computacenter
13 4 (0.51%) ConnectWise
13 4 (0.51%) Qualys
13 4 (0.51%) Sophos
14 3 (0.38%) Citrix
14 3 (0.38%) iManage
15 2 (0.25%) NEC