Service Delivery Jobs in the UK excluding London

Service Delivery
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 102 119 90
Rank change year-on-year +17 -29 +52
Permanent jobs citing Service Delivery 1,906 1,777 2,581
As % of all permanent jobs advertised in the UK excluding London 2.72% 2.87% 3.66%
As % of the Processes & Methodologies category 3.22% 3.00% 3.89%
Number of salaries quoted 1,345 1,085 1,718
10th Percentile £26,750 £25,124 £26,338
25th Percentile £35,000 £31,250 £34,000
Median annual salary (50th Percentile) £46,958 £45,000 £47,500
Median % change year-on-year +4.35% -5.26% +5.56%
75th Percentile £61,250 £61,093 £60,000
90th Percentile £71,725 £75,000 £72,500
UK median annual salary £50,000 £51,573 £52,500
% change year-on-year -3.05% -1.77% +5.00%

All Process and Methodology Skills
UK excluding London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,230 59,150 66,407
As % of all permanent jobs advertised in the UK excluding London 84.47% 95.64% 94.08%
Number of salaries quoted 41,096 30,337 41,441
10th Percentile £27,234 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +9.09%

Service Delivery
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery in the UK excluding London

Service Delivery
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Delivery in the UK excluding London.

Salary trend for Service Delivery in the UK excluding London

Service Delivery
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Delivery in the UK excluding London over the 6 months to 26 April 2024.

Salary histogram for Service Delivery in the UK excluding London

Service Delivery
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the UK excluding London region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +8 489 £48,750 +14.71% 123
North of England +32 425 £47,500 -1.04% 118
Midlands +25 334 £47,450 -9.62% 96
South West +12 302 £50,000 +11.11% 70
North West +34 234 £50,000 +11.11% 76
West Midlands +25 223 £50,000 -7.61% 54
Yorkshire +47 157 £47,500 -18.82% 33
Scotland -26 149 £49,990 +24.98% 50
East of England -8 143 £37,000 -12.94% 65
East Midlands +13 107 £37,500 -28.57% 42
Wales +35 53 £52,101 +34.48% 20
North East +12 37 £38,066 +18.95% 11
Northern Ireland +15 17 £61,750 +71.53% 11
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 115 (6.03%) SharePoint
2 80 (4.20%) Microsoft Exchange
3 29 (1.52%) Confluence
4 22 (1.15%) CMS
5 20 (1.05%) Apache
5 20 (1.05%) Jupyter
5 20 (1.05%) nginx
6 17 (0.89%) Apache Spark
7 10 (0.52%) IIS
8 6 (0.31%) Appian
8 6 (0.31%) Exchange Server 2000
9 5 (0.26%) SharePoint 2010
9 5 (0.26%) SharePoint 2013
10 4 (0.21%) SAS
10 4 (0.21%) Umbraco
11 2 (0.10%) Documentum
11 2 (0.10%) Exchange Server 2010
11 2 (0.10%) Exchange Server 2013
11 2 (0.10%) MS Project Server
12 1 (0.052%) Skype for Business
Applications
1 151 (7.92%) Microsoft Office
2 121 (6.35%) Microsoft Excel
3 44 (2.31%) Microsoft PowerPoint
4 18 (0.94%) Microsoft Project
5 8 (0.42%) InDesign
5 8 (0.42%) Photoshop
6 7 (0.37%) MS Visio
7 6 (0.31%) Chatbot
8 5 (0.26%) Spreadsheet
9 3 (0.16%) Trello
10 2 (0.10%) AutoCAD
11 1 (0.052%) Adobe Creative Suite
11 1 (0.052%) Adobe Illustrator
11 1 (0.052%) Solid Edge
Business Applications
1 10 (0.52%) Dynamics CRM
2 8 (0.42%) Maximo
3 6 (0.31%) Dynamics GP
4 5 (0.26%) Primavera
4 5 (0.26%) SAP ERP
4 5 (0.26%) SAP HCM
5 4 (0.21%) Magento
5 4 (0.21%) Remedy ITSM
5 4 (0.21%) ResourceLink
6 3 (0.16%) NEC Housing
6 3 (0.16%) Oracle ERP
6 3 (0.16%) Salesforce CRM
6 3 (0.16%) SAP HR
6 3 (0.16%) Shopify
6 3 (0.16%) Workday HCM
7 2 (0.10%) Oracle EBS
8 1 (0.052%) HFM
8 1 (0.052%) Oracle Applications
8 1 (0.052%) Oracle SCM
8 1 (0.052%) SAP PP
Cloud Services
1 341 (17.89%) Microsoft 365
2 277 (14.53%) Azure
3 101 (5.30%) Power Platform
4 86 (4.51%) AWS
5 65 (3.41%) Entra ID
6 55 (2.89%) SaaS
7 36 (1.89%) Azure DevOps
8 32 (1.68%) PowerApps
9 31 (1.63%) Amazon S3
10 26 (1.36%) Dynamics 365
11 24 (1.26%) OneDrive
12 17 (0.89%) MinIO
12 17 (0.89%) OpenShift
13 15 (0.79%) Azure Sentinel
14 14 (0.73%) Cloud Computing
14 14 (0.73%) IaaS
14 14 (0.73%) WhatsApp
15 12 (0.63%) Amazon EC2
16 11 (0.58%) Power Automate
17 9 (0.47%) GCP
Communications & Networking
1 159 (8.34%) Firewall
2 92 (4.83%) LAN
3 90 (4.72%) WAN
4 82 (4.30%) VPN
5 72 (3.78%) Wi-Fi
6 60 (3.15%) DNS
7 52 (2.73%) Network Security
8 48 (2.52%) DHCP
9 41 (2.15%) Wireless
10 40 (2.10%) VoIP
11 35 (1.84%) Internet
12 33 (1.73%) VLAN
13 30 (1.57%) SAN
13 30 (1.57%) TCP/IP
14 27 (1.42%) SD-WAN
15 19 (1.00%) Intranet
16 18 (0.94%) Unified Communications
17 16 (0.84%) NAS
17 16 (0.84%) Remote Desktop
18 11 (0.58%) WLAN
Database & Business Intelligence
1 95 (4.98%) SQL Server
2 59 (3.10%) Power BI
3 57 (2.99%) Relational Database
4 27 (1.42%) Big Data
4 27 (1.42%) MySQL
5 23 (1.21%) RDBMS
6 17 (0.89%) Hadoop
6 17 (0.89%) Presto
7 14 (0.73%) Amazon RDS
7 14 (0.73%) Data Warehouse
8 10 (0.52%) GIS
8 10 (0.52%) NoSQL
9 7 (0.37%) SQL Server Reporting Services
10 6 (0.31%) Oracle Database
10 6 (0.31%) PostgreSQL
11 5 (0.26%) Azure SQL Database
11 5 (0.26%) CorVu
11 5 (0.26%) Crystal Reports
11 5 (0.26%) DB2
12 4 (0.21%) SQL Server Integration Services
Development Applications
1 45 (2.36%) JIRA
2 28 (1.47%) Jenkins
3 17 (0.89%) Atlassian Bamboo
4 12 (0.63%) Team Foundation Server
5 9 (0.47%) Git
5 9 (0.47%) Robot Framework
6 4 (0.21%) Visual Studio
7 3 (0.16%) GitLab
8 2 (0.10%) Appium
8 2 (0.10%) Bitbucket
8 2 (0.10%) Cypress.io
8 2 (0.10%) JMeter
8 2 (0.10%) Postman
8 2 (0.10%) REST Assured
8 2 (0.10%) Selenium
8 2 (0.10%) Serenity BDD
8 2 (0.10%) SpecFlow
9 1 (0.052%) MSI
9 1 (0.052%) Visual Studio Team System
General
1 708 (37.15%) Social Skills
2 383 (20.09%) Finance
3 178 (9.34%) Public Sector
4 171 (8.97%) Analytical Skills
5 137 (7.19%) Inclusion and Diversity
6 101 (5.30%) Retail
7 92 (4.83%) Legal
8 81 (4.25%) Organisational Skills
9 63 (3.31%) Marketing
10 58 (3.04%) Law
11 57 (2.99%) Telecoms
12 40 (2.10%) Influencing Skills
13 34 (1.78%) Aerospace
14 31 (1.63%) Manufacturing
15 29 (1.52%) Documentation Skills
16 28 (1.47%) Fire and Rescue
16 28 (1.47%) Presentation Skills
17 26 (1.36%) Local Government
18 24 (1.26%) Banking
19 19 (1.00%) Military
Job Titles
1 280 (14.69%) Service Manager
2 230 (12.07%) Analyst
3 219 (11.49%) Delivery Manager
3 219 (11.49%) Service Delivery Manager
4 204 (10.70%) IT Manager
5 178 (9.34%) Lead
6 147 (7.71%) IT Support
7 132 (6.93%) Senior
8 95 (4.98%) Support Engineer
9 84 (4.41%) Support Analyst
10 83 (4.35%) IT Engineer
11 80 (4.20%) Developer
12 77 (4.04%) Consultant
13 75 (3.93%) IT Analyst
14 74 (3.88%) Infrastructure Engineer
15 66 (3.46%) Team Leader
16 64 (3.36%) Project Manager
17 63 (3.31%) IT Services Manager
18 57 (2.99%) Architect
19 53 (2.78%) Service Analyst
Libraries, Frameworks & Software Standards
1 47 (2.47%) .NET
2 43 (2.26%) EDI
3 28 (1.47%) HTML
4 17 (0.89%) ActiveMQ
4 17 (0.89%) Apache NiFi
4 17 (0.89%) Elastic Stack
4 17 (0.89%) RabbitMQ
4 17 (0.89%) YAML
5 16 (0.84%) .NET Framework
5 16 (0.84%) CSS
6 12 (0.63%) Middleware
7 11 (0.58%) AngularJS
8 9 (0.47%) ASP.NET
8 9 (0.47%) XML
9 8 (0.42%) cXML
9 8 (0.42%) EDIFACT
9 8 (0.42%) REST
10 7 (0.37%) .NET Core
10 7 (0.37%) Flash
11 5 (0.26%) Blazor
Miscellaneous
1 119 (6.24%) Self-Motivation
2 101 (5.30%) Driving Licence
3 97 (5.09%) Management Information System
4 80 (4.20%) Data Centre
5 39 (2.05%) Product Ownership
6 30 (1.57%) Fat Client
6 30 (1.57%) Thin Client
7 29 (1.52%) Enterprise Software
8 27 (1.42%) Onboarding
9 23 (1.21%) Public Cloud
10 22 (1.15%) PMI
11 20 (1.05%) Hybrid Cloud
12 19 (1.00%) Mainframe
13 18 (0.94%) Replication
13 18 (0.94%) Security Operations Centre
14 17 (0.89%) Low-Code
15 16 (0.84%) Analytical Mindset
16 12 (0.63%) PropTech
16 12 (0.63%) Virtual Team
17 11 (0.58%) CMDB
Operating Systems
1 328 (17.21%) Windows
2 120 (6.30%) Linux
3 111 (5.82%) Windows Server
4 102 (5.35%) Windows 10
5 41 (2.15%) Unix
6 30 (1.57%) Apple iOS
7 29 (1.52%) Android
7 29 (1.52%) Windows 7
8 23 (1.21%) Windows Server 2019
9 20 (1.05%) Mac OS X
10 19 (1.00%) Windows Server 2012
10 19 (1.00%) Windows Server 2016
11 14 (0.73%) Mac OS
12 8 (0.42%) Windows Server 2008
13 6 (0.31%) Ubuntu
13 6 (0.31%) Windows 8
14 1 (0.052%) CentOS
14 1 (0.052%) Data ONTAP
14 1 (0.052%) VMS
14 1 (0.052%) Windows XP
Processes & Methodologies
1 673 (35.31%) ITIL
2 399 (20.93%) Customer Service
3 382 (20.04%) Service Management
4 378 (19.83%) Problem-Solving
5 304 (15.95%) Continuous Improvement
6 272 (14.27%) ITSM
7 259 (13.59%) Agile
8 249 (13.06%) Project Management
9 194 (10.18%) Change Management
10 185 (9.71%) Actionable Insight
11 183 (9.60%) Stakeholder Management
12 158 (8.29%) Incident Management
13 150 (7.87%) Cybersecurity
14 148 (7.76%) Mentoring
15 142 (7.45%) Project Delivery
16 135 (7.08%) DevOps
17 118 (6.19%) Coaching
18 115 (6.03%) Problem Management
19 101 (5.30%) Service Design
20 99 (5.19%) Decision-Making
Programming Languages
1 104 (5.46%) SQL
2 57 (2.99%) Python
3 55 (2.89%) PowerShell
4 37 (1.94%) Bash
5 33 (1.73%) C#
5 33 (1.73%) JavaScript
6 27 (1.42%) Java
7 19 (1.00%) COBOL
8 17 (0.89%) Shell Script
9 13 (0.68%) T-SQL
10 8 (0.42%) ActionScript
10 8 (0.42%) ActionScript 2.0
10 8 (0.42%) TypeScript
11 5 (0.26%) VB
12 4 (0.21%) Kotlin
13 3 (0.16%) PHP
14 2 (0.10%) VBScript
15 1 (0.052%) C
15 1 (0.052%) C++
15 1 (0.052%) Swift
Qualifications
1 301 (15.79%) Degree
2 249 (13.06%) Security Cleared
3 119 (6.24%) SC Cleared
4 65 (3.41%) DV Cleared
5 63 (3.31%) ITIL Certification
6 47 (2.47%) Cisco Certification
7 41 (2.15%) Microsoft Certification
8 39 (2.05%) ITIL Foundation Certificate
9 38 (1.99%) PMI Certification
10 37 (1.94%) Computer Science Degree
11 36 (1.89%) CTC Cleared
12 34 (1.78%) CISSP
13 29 (1.52%) CCNA
14 23 (1.21%) DBS Check
14 23 (1.21%) PMP
15 21 (1.10%) CCNP
16 20 (1.05%) AWS Certification
17 19 (1.00%) BPSS Clearance
18 15 (0.79%) CISM
19 14 (0.73%) MCSE
Quality Assurance & Compliance
1 218 (11.44%) SLA
2 58 (3.04%) QA
3 56 (2.94%) GDPR
4 47 (2.47%) Cyber Essentials
5 36 (1.89%) Accessibility
5 36 (1.89%) ISO/IEC 27001
6 30 (1.57%) PMO
7 16 (0.84%) Data Quality
8 7 (0.37%) ISO 9001
9 6 (0.31%) Cyber Essentials PLUS
10 5 (0.26%) Actionable Recommendations
10 5 (0.26%) ISO/IEC 20000
10 5 (0.26%) NIST
10 5 (0.26%) TickIT
11 4 (0.21%) PCI DSS
12 3 (0.16%) ISO 14001
13 2 (0.10%) COSHH
13 2 (0.10%) HIPAA
13 2 (0.10%) NEBOSH
13 2 (0.10%) Sarbanes-Oxley
System Software
1 238 (12.49%) Active Directory
2 80 (4.20%) VMware Infrastructure
3 41 (2.15%) Hyper-V
4 28 (1.47%) vSphere
5 20 (1.05%) Docker
6 14 (0.73%) Firmware
6 14 (0.73%) Virtual Desktop
7 12 (0.63%) Virtual Machines
8 8 (0.42%) VMware ESXi
9 7 (0.37%) Virtual Servers
10 3 (0.16%) BitLocker
11 1 (0.052%) DFS Replication
11 1 (0.052%) Microsoft Virtual Server
11 1 (0.052%) XenDesktop
Systems Management
1 76 (3.99%) Microsoft Intune
1 76 (3.99%) SCCM
2 34 (1.78%) Kubernetes
3 31 (1.63%) Ansible
4 23 (1.21%) Terraform
5 20 (1.05%) WSUS
6 17 (0.89%) Grafana
6 17 (0.89%) HAProxy
6 17 (0.89%) Prometheus
7 7 (0.37%) ZABBIX
8 6 (0.31%) Jamf Pro
8 6 (0.31%) Microsoft Data Protection Manager
8 6 (0.31%) SCDPM
9 5 (0.26%) Single Sign-On
9 5 (0.26%) vCenter Server
10 4 (0.21%) SmoothWall
11 3 (0.16%) Failover Clustering
11 3 (0.16%) Nessus
11 3 (0.16%) Progress Chef
11 3 (0.16%) Puppet
Vendors
1 550 (28.86%) Microsoft
2 141 (7.40%) VMware
3 120 (6.30%) ServiceNow
4 79 (4.14%) Cisco
5 51 (2.68%) Oracle
6 48 (2.52%) Salesforce
7 39 (2.05%) Apple
8 38 (1.99%) Dell
9 37 (1.94%) Veeam
10 33 (1.73%) Citrix
11 29 (1.52%) Meraki
12 28 (1.47%) SAP
13 25 (1.31%) Adobe
14 19 (1.00%) HP
14 19 (1.00%) Sophos
14 19 (1.00%) Unisys
15 15 (0.79%) Google
16 13 (0.68%) IBM
17 12 (0.63%) iManage
18 10 (0.52%) Palo Alto