ServiceNow Contract Job Trends

ServiceNow
UK

The table below provides summary statistics for contract job vacancies requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited ServiceNow over the 6 months leading up to 18 September 2025, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 65 82 81
Rank change year-on-year +17 -1 +67
Contract jobs citing ServiceNow 1,235 1,022 1,392
As % of all contract jobs advertised in the UK 3.75% 2.65% 2.83%
As % of the Vendors category 7.93% 6.01% 6.36%
Number of daily rates quoted 773 603 911
10th Percentile £205 £215 £180
25th Percentile £325 £363 £325
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - -4.76%
75th Percentile £575 £588 £625
90th Percentile £650 £659 £705
UK excluding London median daily rate £450 £500 £450
% change year-on-year -10.00% +11.11% -3.02%
Number of hourly rates quoted 128 48 59
10th Percentile £13.75 £13.87 £15.31
25th Percentile £15.50 £14.16 £16.70
Median hourly rate £17.87 £18.13 £20.00
Median % change year-on-year -1.43% -9.35% +29.03%
75th Percentile £27.25 £23.75 £39.60
90th Percentile £58.83 £28.75 £55.45
UK excluding London median hourly rate £17.87 £16.30 £18.37
% change year-on-year +9.63% -11.24% +18.48%

All Vendors
UK

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 15,579 17,006 21,896
As % of all contract IT jobs advertised in the UK 47.28% 44.16% 44.48%
Number of daily rates quoted 9,565 10,199 14,188
10th Percentile £275 £281 £263
25th Percentile £400 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -0.94%
75th Percentile £613 £625 £638
90th Percentile £700 £731 £738
UK excluding London median daily rate £478 £500 £500
% change year-on-year -4.40% - +3.09%
Number of hourly rates quoted 796 678 648
10th Percentile £14.72 £14.26 £15.21
25th Percentile £17.45 £15.62 £18.63
Median hourly rate £25.15 £30.00 £43.90
Median % change year-on-year -16.17% -31.66% +83.61%
75th Percentile £43.75 £63.75 £64.50
90th Percentile £68.00 £70.00 £75.08
UK excluding London median hourly rate £21.28 £30.00 £42.50
% change year-on-year -29.07% -29.41% +112.50%

ServiceNow
Job Vacancy Trend

Job postings citing ServiceNow as a proportion of all IT jobs advertised.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing ServiceNow.

Contractor daily rate distribution trend for jobs in the UK citing ServiceNow

ServiceNow
Daily Rate Histogram

Daily rate distribution for jobs citing ServiceNow over the 6 months to 18 September 2025.

Daily rate histogram for ServiceNow in the UK

ServiceNow
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing ServiceNow.

Contractor hourly rate distribution trend for jobs in the UK citing ServiceNow

ServiceNow
Hourly Rate Histogram

Hourly rate distribution of jobs citing ServiceNow over the 6 months to 18 September 2025.

Hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +15 1,025 £475 -5.00% 476
UK excluding London +35 686 £450 -10.00% 410
London -5 391 £500 -2.44% 149
Work from Home -14 279 £500 -3.85% 215
North of England +24 230 £500 -4.76% 86
South East +24 132 £400 -21.95% 131
North West +32 117 £511 -6.01% 47
Yorkshire +5 107 £500 -4.76% 34
Midlands -3 91 £475 +5.56% 70
East of England +30 78 £500 +2.56% 53
Scotland +26 78 £420 +5.00% 28
West Midlands -3 73 £475 +5.56% 35
South West +58 69 £321 -35.75% 39
East Midlands +2 18 £519 +88.64% 31
Wales +10 14 £230 -48.89% 7
North East +1 6 £350 -24.32% 5
Northern Ireland -5 1 - - 5

ServiceNow
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (6.64%) Confluence
2 36 (2.91%) Microsoft Exchange
3 33 (2.67%) SharePoint
4 13 (1.05%) Oracle SOA Suite
5 12 (0.97%) nginx
6 5 (0.40%) Apache
6 5 (0.40%) OpenStack
7 4 (0.32%) Apache Airflow
7 4 (0.32%) Apache Spark
7 4 (0.32%) IIS
7 4 (0.32%) WebLogic
8 3 (0.24%) HCL Notes
8 3 (0.24%) Oracle Service Bus
8 3 (0.24%) SAS
9 2 (0.16%) Anypoint
9 2 (0.16%) BizTalk Server
9 2 (0.16%) JBoss
9 2 (0.16%) WebSphere
10 1 (0.081%) Tomcat
10 1 (0.081%) Tuxedo
Applications
1 91 (7.37%) Microsoft Office
2 67 (5.43%) Microsoft Excel
3 39 (3.16%) Microsoft PowerPoint
4 25 (2.02%) MS Visio
5 12 (0.97%) Microsoft Project
5 12 (0.97%) Mozilla Thunderbird
6 5 (0.40%) Spreadsheet
7 3 (0.24%) Trello
8 2 (0.16%) Autodesk Inventor
9 1 (0.081%) Adobe Premiere
9 1 (0.081%) Adobe XD
9 1 (0.081%) AutoCAD
9 1 (0.081%) Camtasia
9 1 (0.081%) Final Cut Pro
9 1 (0.081%) InVision
9 1 (0.081%) Sketch
Business Applications
1 47 (3.81%) Remedy ITSM
2 10 (0.81%) Dynamics CRM
3 7 (0.57%) SAP S/4HANA
4 5 (0.40%) assyst
5 4 (0.32%) Salesforce CRM
5 4 (0.32%) Workday HCM
6 3 (0.24%) Oracle BPM
6 3 (0.24%) Teamcenter
7 2 (0.16%) Cloudability
7 2 (0.16%) NetSuite
7 2 (0.16%) Oracle EBS
7 2 (0.16%) Oracle Procure-to-Pay
7 2 (0.16%) Oracle Subledger Accounting
7 2 (0.16%) SAP SD
8 1 (0.081%) Oracle HRMS
8 1 (0.081%) SAP Business One
8 1 (0.081%) SAP ERP
8 1 (0.081%) SAP IBP
8 1 (0.081%) SAP MDG
8 1 (0.081%) SAP PLM
Cloud Services
1 172 (13.93%) Microsoft 365
2 150 (12.15%) Azure
3 123 (9.96%) AWS
4 68 (5.51%) Entra ID
5 58 (4.70%) SaaS
6 43 (3.48%) Azure DevOps
7 37 (3.00%) Power Platform
8 30 (2.43%) Amazon S3
9 29 (2.35%) Amazon CloudWatch
10 27 (2.19%) Amazon EC2
11 25 (2.02%) Amazon ELB
11 25 (2.02%) Virtual Private Cloud
12 24 (1.94%) AWS KMS
13 23 (1.86%) Google Workspace
14 21 (1.70%) GCP
15 18 (1.46%) Amazon ECS
16 14 (1.13%) Power Automate
16 14 (1.13%) Serverless
17 13 (1.05%) GitHub
18 12 (0.97%) Route 53
Communications & Networking
1 79 (6.40%) DNS
2 65 (5.26%) Firewall
3 45 (3.64%) VPN
4 39 (3.16%) HTTP
5 30 (2.43%) SMTP
6 28 (2.27%) SSH
7 27 (2.19%) Wi-Fi
8 25 (2.02%) DHCP
9 23 (1.86%) WebEx
10 22 (1.78%) FTP
10 22 (1.78%) Wireless
11 21 (1.70%) TCP/IP
12 20 (1.62%) LAN
13 18 (1.46%) SSL
13 18 (1.46%) WAN
14 17 (1.38%) Network Security
15 12 (0.97%) IMAP
15 12 (0.97%) OpenLDAP
15 12 (0.97%) Remote Desktop
16 11 (0.89%) VoIP
Database & Business Intelligence
1 37 (3.00%) Relational Database
2 29 (2.35%) Power BI
3 28 (2.27%) Amazon RDS
4 24 (1.94%) PostgreSQL
5 14 (1.13%) MySQL
6 13 (1.05%) Amazon Aurora
7 12 (0.97%) SQL Server
8 11 (0.89%) Tableau
9 10 (0.81%) Data Warehouse
10 8 (0.65%) Oracle ODI
11 6 (0.49%) DynamoDB
11 6 (0.49%) SQL Server Integration Services
11 6 (0.49%) SQL Server Reporting Services
12 5 (0.40%) Big Data
12 5 (0.40%) DB2
13 4 (0.32%) Hadoop
13 4 (0.32%) MongoDB
14 3 (0.24%) GIS
14 3 (0.24%) RDBMS
15 2 (0.16%) BusinessObjects
Development Applications
1 223 (18.06%) JIRA
2 52 (4.21%) Git
3 36 (2.91%) Jenkins
4 24 (1.94%) Vagrant
5 15 (1.21%) GitLab
6 12 (0.97%) Browser DevTools
7 11 (0.89%) Android Studio
7 11 (0.89%) Eclipse
7 11 (0.89%) Xcode
8 10 (0.81%) TeamCity
9 7 (0.57%) JUnit
9 7 (0.57%) ScriptRunner
10 5 (0.40%) Cucumber
10 5 (0.40%) Maven
10 5 (0.40%) Subversion
11 3 (0.24%) AdminStudio
11 3 (0.24%) Metasploit
11 3 (0.24%) Oracle APEX
11 3 (0.24%) Postman
11 3 (0.24%) Visual Studio Code
General
1 505 (40.89%) Social Skills
2 243 (19.68%) Finance
3 165 (13.36%) Analytical Skills
4 106 (8.58%) Public Sector
5 56 (4.53%) Banking
6 39 (3.16%) Legal
7 35 (2.83%) Inclusion and Diversity
8 34 (2.75%) Organisational Skills
9 31 (2.51%) Presentation Skills
9 31 (2.51%) Retail
10 28 (2.27%) Documentation Skills
10 28 (2.27%) Telecoms
11 20 (1.62%) Manufacturing
12 12 (0.97%) Influencing Skills
13 11 (0.89%) Pharmaceutical
14 9 (0.73%) Investment Banking
14 9 (0.73%) Law
14 9 (0.73%) Military
15 8 (0.65%) Aerospace
15 8 (0.65%) Automotive
Job Titles
1 205 (16.60%) Analyst
2 141 (11.42%) Developer
3 118 (9.55%) Architect
4 104 (8.42%) ServiceNow Developer
5 86 (6.96%) Support Engineer
6 81 (6.56%) Consultant
7 70 (5.67%) IT Support
8 62 (5.02%) Senior
9 61 (4.94%) Desktop Support
10 55 (4.45%) ServiceNow Architect
11 50 (4.05%) Support Analyst
12 49 (3.97%) Business Analyst
13 46 (3.72%) IT Manager
14 45 (3.64%) ServiceNow Consultant
14 45 (3.64%) Support Manager
15 44 (3.56%) Lead
16 41 (3.32%) 1st Line Support
16 41 (3.32%) Service Analyst
17 36 (2.91%) 2nd Line Support
17 36 (2.91%) Service Manager
Libraries, Frameworks & Software Standards
1 88 (7.13%) REST
2 69 (5.59%) SOAP
3 57 (4.62%) AngularJS
4 49 (3.97%) Web Services
5 41 (3.32%) LDAP
6 39 (3.16%) CSS
6 39 (3.16%) HTML
7 34 (2.75%) React
8 31 (2.51%) JSON
9 21 (1.70%) .NET
10 19 (1.54%) XML
11 17 (1.38%) SAML
12 15 (1.21%) Ajax
12 15 (1.21%) HTML5
12 15 (1.21%) jQuery
13 14 (1.13%) ODBC
13 14 (1.13%) RESTful
14 13 (1.05%) JDBC
14 13 (1.05%) Oracle Fusion
14 13 (1.05%) RabbitMQ
Miscellaneous
1 138 (11.17%) CMDB
2 42 (3.40%) Data Centre
3 38 (3.08%) iPhone
4 36 (2.91%) Management Information System
5 33 (2.67%) Onboarding
6 30 (2.43%) Enterprise Software
6 30 (2.43%) Replication
7 26 (2.11%) Driving Licence
8 23 (1.86%) Self-Motivation
8 23 (1.86%) Smartphone
9 20 (1.62%) Product Ownership
10 17 (1.38%) iPad
10 17 (1.38%) Mobile App
10 17 (1.38%) Virtual Team
11 13 (1.05%) Security Posture
12 12 (0.97%) Analytical Mindset
12 12 (0.97%) Cloud Native
12 12 (0.97%) Video Conferencing
13 9 (0.73%) Data Protection Act
13 9 (0.73%) Public Cloud
Operating Systems
1 209 (16.92%) Windows
2 73 (5.91%) Linux
3 59 (4.78%) Mac OS
4 46 (3.72%) Windows 10
5 30 (2.43%) Apple iOS
6 26 (2.11%) VMS
7 24 (1.94%) Amazon Linux
7 24 (1.94%) Android
8 21 (1.70%) Unix
9 16 (1.30%) Ubuntu
10 9 (0.73%) Windows Server
11 7 (0.57%) CentOS
12 3 (0.24%) Mac OS X
12 3 (0.24%) Red Hat Enterprise Linux
13 2 (0.16%) Windows 8
13 2 (0.16%) Windows Server 2016
13 2 (0.16%) Windows XP
14 1 (0.081%) Windows Server 2012
14 1 (0.081%) Windows Server 2019
Processes & Methodologies
1 400 (32.39%) ITSM
2 354 (28.66%) ITIL
3 254 (20.57%) Service Management
4 243 (19.68%) Agile
5 239 (19.35%) Problem-Solving
6 209 (16.92%) Customer Service
7 146 (11.82%) DevOps
8 131 (10.61%) Stakeholder Management
9 120 (9.72%) Change Management
9 120 (9.72%) Incident Management
10 118 (9.55%) Service Delivery
11 113 (9.15%) Stakeholder Engagement
12 85 (6.88%) Scrum
13 79 (6.40%) CI/CD
13 79 (6.40%) Continuous Improvement
14 76 (6.15%) Configuration Management
15 72 (5.83%) Asset Management
15 72 (5.83%) Risk Management
16 71 (5.75%) Migration
17 67 (5.43%) Analytics
Programming Languages
1 131 (10.61%) Python
2 90 (7.29%) JavaScript
3 84 (6.80%) PowerShell
4 70 (5.67%) SQL
5 68 (5.51%) Java
6 31 (2.51%) Groovy
6 31 (2.51%) Perl
7 25 (2.02%) Bash
8 20 (1.62%) Shell Script
9 17 (1.38%) TypeScript
10 9 (0.73%) C#
11 5 (0.40%) Go
12 4 (0.32%) C
12 4 (0.32%) PL/SQL
13 3 (0.24%) Apex Code
13 3 (0.24%) Bicep
13 3 (0.24%) WebLogic Scripting Tool
14 2 (0.16%) BeanShell
14 2 (0.16%) C++
14 2 (0.16%) SOQL
Qualifications
1 254 (20.57%) Security Cleared
2 222 (17.98%) SC Cleared
3 124 (10.04%) Degree
4 44 (3.56%) ITIL Certification
5 38 (3.08%) Microsoft Certification
6 28 (2.27%) ITIL Foundation Certificate
7 24 (1.94%) A+ Certification
8 23 (1.86%) Computer Science Degree
9 20 (1.62%) ACSP
9 20 (1.62%) ACTC
10 19 (1.54%) Cisco Certification
11 18 (1.46%) BPSS Clearance
12 17 (1.38%) AWS Certification
12 17 (1.38%) CISSP
13 15 (1.21%) MCSA
14 13 (1.05%) Azure Certification
15 10 (0.81%) CCNA
15 10 (0.81%) CISA
15 10 (0.81%) CISM
16 9 (0.73%) PMI Certification
Quality Assurance & Compliance
1 46 (3.72%) SLA
2 45 (3.64%) QA
3 39 (3.16%) GDPR
3 39 (3.16%) ISO/IEC 27001
4 24 (1.94%) GRC
5 20 (1.62%) Sarbanes-Oxley
6 17 (1.38%) NIST
7 16 (1.30%) COBIT
8 14 (1.13%) Data Quality
8 14 (1.13%) PCI DSS
9 12 (0.97%) Accessibility
10 9 (0.73%) ISO/IEC 19770
11 7 (0.57%) PMO
12 5 (0.40%) ISO 22301
12 5 (0.40%) NIST 800
13 4 (0.32%) HIPAA
13 4 (0.32%) ISO 31000
13 4 (0.32%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 3 (0.24%) California Consumer Privacy Act
14 3 (0.24%) GxP
System Software
1 202 (16.36%) Active Directory
2 35 (2.83%) Docker
3 22 (1.78%) DFS Replication
4 12 (0.97%) BitLocker
4 12 (0.97%) Dovecot
4 12 (0.97%) Postfix
4 12 (0.97%) Squid
4 12 (0.97%) VMware Infrastructure
5 8 (0.65%) vSphere
6 7 (0.57%) Hyper-V
6 7 (0.57%) VMware ESXi
7 5 (0.40%) Virtual Desktop
8 4 (0.32%) GPFS
8 4 (0.32%) NFS
9 3 (0.24%) Virtual Machines
10 2 (0.16%) Firmware
10 2 (0.16%) Virtual Servers
10 2 (0.16%) XenApp
Systems Management
1 45 (3.64%) Ansible
2 44 (3.56%) Jamf Pro
2 44 (3.56%) SCCM
3 42 (3.40%) Terraform
4 39 (3.16%) Microsoft Intune
5 33 (2.67%) Single Sign-On
6 30 (2.43%) Grafana
7 27 (2.19%) Prometheus
8 17 (1.38%) Nessus
9 13 (1.05%) Kubernetes
10 10 (0.81%) Proxmox
11 9 (0.73%) RSA Archer
12 6 (0.49%) Systems Management Server (SMS)
13 4 (0.32%) Progress Chef
13 4 (0.32%) Puppet
13 4 (0.32%) Salt
13 4 (0.32%) vRealize
14 3 (0.24%) FortiGate
14 3 (0.24%) SCOM
14 3 (0.24%) vCenter Server
Vendors
1 341 (27.61%) Microsoft
2 81 (6.56%) SAP
3 79 (6.40%) Oracle
4 63 (5.10%) Citrix
5 61 (4.94%) Remedy
6 60 (4.86%) Salesforce
7 52 (4.21%) Apple
8 46 (3.72%) Cisco
9 42 (3.40%) Splunk
10 32 (2.59%) Google
11 27 (2.19%) VMware
12 25 (2.02%) BMC
13 24 (1.94%) Snow
14 21 (1.70%) HP
14 21 (1.70%) Sage
15 20 (1.62%) Workday
16 18 (1.46%) IBM
16 18 (1.46%) Nexthink
17 17 (1.38%) MobileIron
17 17 (1.38%) Palo Alto