ServiceNow Contracts

ServiceNow
UK

The table below provides summary statistics for contract job vacancies requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to contractor rates offered in vacancies that cited ServiceNow over the 6 months leading up to 1 July 2025, comparing them to the same period in the previous two years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
1 Jul 2025
Same period 2024 Same period 2023
Rank 60 81 96
Rank change year-on-year +21 +15 +52
Contract jobs citing ServiceNow 1,183 1,089 1,381
As % of all contract jobs advertised in the UK 3.84% 2.52% 2.47%
As % of the Vendors category 8.09% 5.90% 5.67%
Number of daily rates quoted 721 622 909
10th Percentile £219 £200 £185
25th Percentile £331 £350 £320
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - -4.76%
75th Percentile £575 £588 £600
90th Percentile £673 £675 £695
UK excluding London median daily rate £443 £475 £450
% change year-on-year -6.74% +5.56% -
Number of hourly rates quoted 104 110 60
10th Percentile £13.75 £14.16 £15.25
25th Percentile £14.99 £16.00 £16.25
Median hourly rate £17.45 £16.30 £23.75
Median % change year-on-year +7.02% -31.37% +53.23%
75th Percentile £24.66 £21.37 £40.64
90th Percentile £45.63 £28.75 £49.52
UK excluding London median hourly rate £17.45 £16.30 £20.43
% change year-on-year +7.02% -20.22% +31.81%

All Vendors
UK

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring knowledge or experience of all vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 14,621 18,467 24,377
As % of all contract IT jobs advertised in the UK 47.46% 42.78% 43.69%
Number of daily rates quoted 8,943 11,456 16,143
10th Percentile £280 £270 £270
25th Percentile £400 £409 £413
Median daily rate (50th Percentile) £500 £515 £525
Median % change year-on-year -2.91% -1.90% -
75th Percentile £613 £625 £638
90th Percentile £713 £734 £738
UK excluding London median daily rate £479 £500 £500
% change year-on-year -4.20% - +5.26%
Number of hourly rates quoted 701 1,167 649
10th Percentile £14.75 £12.28 £15.00
25th Percentile £17.30 £14.84 £18.75
Median hourly rate £25.15 £24.18 £40.00
Median % change year-on-year +4.01% -39.55% +81.82%
75th Percentile £53.50 £59.76 £63.00
90th Percentile £68.00 £70.00 £72.50
UK excluding London median hourly rate £22.63 £22.53 £29.30
% change year-on-year +0.44% -23.11% +49.55%

ServiceNow
Job Vacancy Trend

Job postings citing ServiceNow as a proportion of all IT jobs advertised.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ServiceNow.

Daily rate trend for ServiceNow in the UK

ServiceNow
Daily Rate Histogram

Daily rate distribution for jobs citing ServiceNow over the 6 months to 1 July 2025.

Daily rate histogram for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ServiceNow.

Hourly rate trend for ServiceNow in the UK

ServiceNow
Hourly Rate Histogram

Hourly rate distribution of jobs citing ServiceNow over the 6 months to 1 July 2025.

Hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 18 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 6 months to 1 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +15 955 £475 -5.00% 1,635
UK excluding London +33 622 £443 -6.74% 973
London +13 395 £514 +1.23% 797
Work from Home -21 254 £500 -4.76% 701
North of England +1 181 £450 -12.62% 239
South East +41 132 £388 -8.38% 287
North West +21 105 £500 +11.11% 136
Scotland +54 95 £500 +25.00% 54
East of England +32 86 £347 -37.00% 117
Yorkshire -15 71 £400 -23.81% 87
Midlands +3 68 £513 +14.78% 129
West Midlands +4 58 £515 +14.44% 90
South West +59 52 £250 -50.00% 100
Wales +19 13 £325 -13.33% 25
East Midlands -6 10 £469 +23.36% 39
North East +4 5 £325 -31.58% 16
Channel Islands - 2 £425 -
Northern Ireland -9 1 £550 +279.31% 31

ServiceNow
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (4.23%) Confluence
2 35 (2.96%) Microsoft Exchange
3 30 (2.54%) SharePoint
4 11 (0.93%) Oracle SOA Suite
5 5 (0.42%) OpenStack
6 4 (0.34%) Skype for Business
6 4 (0.34%) WebLogic
7 3 (0.25%) Anypoint
7 3 (0.25%) BizTalk Server
7 3 (0.25%) CMS
7 3 (0.25%) IIS
7 3 (0.25%) Oracle Service Bus
8 2 (0.17%) IBM Notes
8 2 (0.17%) nginx
8 2 (0.17%) SAS
9 1 (0.085%) Apache
9 1 (0.085%) JBoss
9 1 (0.085%) Mule
9 1 (0.085%) Tuxedo
9 1 (0.085%) WebSphere
Applications
1 90 (7.61%) Microsoft Office
2 77 (6.51%) Microsoft Excel
3 48 (4.06%) Microsoft PowerPoint
4 21 (1.78%) MS Visio
5 4 (0.34%) Microsoft Project
6 2 (0.17%) Mozilla Thunderbird
6 2 (0.17%) Trello
7 1 (0.085%) AutoCAD
7 1 (0.085%) Camtasia
7 1 (0.085%) Chatbot
7 1 (0.085%) Final Cut Pro
7 1 (0.085%) Spreadsheet
Business Applications
1 26 (2.20%) Remedy ITSM
2 9 (0.76%) SAP S/4HANA
3 7 (0.59%) assyst
4 6 (0.51%) Dynamics CRM
5 3 (0.25%) Maximo
5 3 (0.25%) Oracle BPM
5 3 (0.25%) Salesforce CRM
5 3 (0.25%) Workday HCM
6 2 (0.17%) Oracle EBS
6 2 (0.17%) Oracle Procure-to-Pay
6 2 (0.17%) Oracle Subledger Accounting
6 2 (0.17%) SAP ERP
6 2 (0.17%) Teamcenter
7 1 (0.085%) Cloudability
7 1 (0.085%) IntelliMatch
7 1 (0.085%) SAP CO
7 1 (0.085%) SAP FI
7 1 (0.085%) SAP FI/CO
7 1 (0.085%) SAP PLM
7 1 (0.085%) SAP SD
Cloud Services
1 173 (14.62%) Microsoft 365
2 119 (10.06%) Azure
3 99 (8.37%) AWS
4 57 (4.82%) Entra ID
5 48 (4.06%) Power Platform
6 43 (3.63%) SaaS
7 32 (2.70%) Google Workspace
8 29 (2.45%) Azure DevOps
9 18 (1.52%) Amazon S3
10 15 (1.27%) Amazon CloudWatch
11 14 (1.18%) GCP
11 14 (1.18%) Serverless
12 13 (1.10%) Amazon EC2
12 13 (1.10%) GitHub
13 12 (1.01%) SuccessFactors
14 10 (0.85%) Cloud Computing
14 10 (0.85%) IaaS
14 10 (0.85%) PaaS
14 10 (0.85%) Virtual Private Cloud
15 9 (0.76%) AWS CloudFormation
Communications & Networking
1 63 (5.33%) DNS
2 51 (4.31%) Firewall
3 44 (3.72%) VPN
4 37 (3.13%) Wi-Fi
5 26 (2.20%) DHCP
6 24 (2.03%) TCP/IP
7 23 (1.94%) WAN
8 22 (1.86%) WebEx
9 21 (1.78%) LAN
10 18 (1.52%) HTTP
11 13 (1.10%) Remote Desktop
12 12 (1.01%) Network Security
12 12 (1.01%) SAN
12 12 (1.01%) SMTP
12 12 (1.01%) VoIP
13 10 (0.85%) NAS
14 9 (0.76%) Wireless
15 8 (0.68%) BGP
16 7 (0.59%) OSPF
16 7 (0.59%) VLAN
Database & Business Intelligence
1 41 (3.47%) Power BI
2 23 (1.94%) SQL Server
3 16 (1.35%) PostgreSQL
4 15 (1.27%) Relational Database
5 13 (1.10%) Amazon RDS
5 13 (1.10%) Tableau
6 11 (0.93%) SQL Server Integration Services
6 11 (0.93%) SQL Server Reporting Services
7 9 (0.76%) MongoDB
8 8 (0.68%) Data Warehouse
9 6 (0.51%) Crystal Reports
9 6 (0.51%) DynamoDB
9 6 (0.51%) Oracle ODI
10 5 (0.42%) BusinessObjects
10 5 (0.42%) Data Lake
10 5 (0.42%) DB2
11 3 (0.25%) MySQL
11 3 (0.25%) NoSQL
11 3 (0.25%) Oracle Database
12 2 (0.17%) SAP Data Services
Development Applications
1 149 (12.60%) JIRA
2 24 (2.03%) Git
3 23 (1.94%) Jenkins
4 15 (1.27%) GitLab
5 14 (1.18%) TeamCity
6 8 (0.68%) JUnit
6 8 (0.68%) Subversion
7 7 (0.59%) Vagrant
8 6 (0.51%) ScriptRunner
9 5 (0.42%) Cucumber
9 5 (0.42%) Maven
10 3 (0.25%) AdminStudio
10 3 (0.25%) Chocolatey
10 3 (0.25%) GoCD
10 3 (0.25%) Oracle APEX
10 3 (0.25%) Postman
10 3 (0.25%) Selenium
10 3 (0.25%) SonarQube
10 3 (0.25%) Visual Studio Code
11 2 (0.17%) REST Assured
General
1 474 (40.07%) Social Skills
2 206 (17.41%) Finance
3 184 (15.55%) Analytical Skills
4 92 (7.78%) Public Sector
5 65 (5.49%) Banking
6 40 (3.38%) Inclusion and Diversity
7 35 (2.96%) Legal
7 35 (2.96%) Retail
8 30 (2.54%) Documentation Skills
9 26 (2.20%) Presentation Skills
9 26 (2.20%) Telecoms
10 23 (1.94%) Organisational Skills
11 15 (1.27%) Law
12 14 (1.18%) Manufacturing
13 13 (1.10%) Investment Banking
14 9 (0.76%) Military
15 8 (0.68%) Billing
15 8 (0.68%) Marketing
15 8 (0.68%) Pharmaceutical
16 7 (0.59%) Automotive
Job Titles
1 197 (16.65%) Analyst
2 162 (13.69%) Developer
3 130 (10.99%) Architect
4 116 (9.81%) ServiceNow Developer
5 75 (6.34%) Senior
6 74 (6.26%) Consultant
7 62 (5.24%) Support Engineer
8 56 (4.73%) Desktop Support
9 54 (4.56%) Lead
10 52 (4.40%) Service Analyst
11 51 (4.31%) ServiceNow Architect
12 50 (4.23%) Solutions Architect
13 48 (4.06%) IT Support
13 48 (4.06%) Service Desk Analyst
14 45 (3.80%) Business Analyst
15 43 (3.63%) ServiceNow Consultant
16 42 (3.55%) 1st Line Support
17 41 (3.47%) Support Analyst
18 40 (3.38%) Administrator
19 39 (3.30%) Service Manager
Libraries, Frameworks & Software Standards
1 90 (7.61%) REST
2 69 (5.83%) HTML
3 66 (5.58%) Web Services
4 64 (5.41%) SOAP
5 61 (5.16%) CSS
6 53 (4.48%) AngularJS
7 38 (3.21%) .NET
8 37 (3.13%) JSON
9 31 (2.62%) XML
10 23 (1.94%) LDAP
10 23 (1.94%) SailPoint
11 21 (1.78%) jQuery
12 18 (1.52%) RESTful
13 17 (1.44%) React
14 16 (1.35%) Middleware
15 15 (1.27%) Oracle Fusion
16 14 (1.18%) HTML5
17 13 (1.10%) Kafka
17 13 (1.10%) Spring
18 11 (0.93%) Ajax
Miscellaneous
1 110 (9.30%) CMDB
2 46 (3.89%) iPhone
3 41 (3.47%) Onboarding
4 39 (3.30%) Data Centre
5 36 (3.04%) Management Information System
6 33 (2.79%) Self-Motivation
7 31 (2.62%) Smartphone
8 27 (2.28%) iPad
9 26 (2.20%) Driving Licence
10 24 (2.03%) Enterprise Software
11 18 (1.52%) Product Ownership
12 17 (1.44%) Data Protection Act
13 13 (1.10%) Virtual Team
14 12 (1.01%) Analytical Mindset
14 12 (1.01%) Replication
15 11 (0.93%) Cloud Native
15 11 (0.93%) Legacy Systems
15 11 (0.93%) Security Posture
16 10 (0.85%) Public Cloud
17 9 (0.76%) Enterprise Storage
Operating Systems
1 191 (16.15%) Windows
2 67 (5.66%) Windows 10
3 60 (5.07%) Linux
4 46 (3.89%) Apple iOS
5 42 (3.55%) Mac OS
6 16 (1.35%) Android
7 15 (1.27%) Red Hat Enterprise Linux
7 15 (1.27%) Windows Server
8 13 (1.10%) VMS
9 12 (1.01%) Unix
10 7 (0.59%) Amazon Linux
10 7 (0.59%) CentOS
11 6 (0.51%) Windows 7
12 5 (0.42%) Ubuntu
13 4 (0.34%) Solaris
14 3 (0.25%) Rocky
15 2 (0.17%) Mac OS X
15 2 (0.17%) Oracle Linux
15 2 (0.17%) Windows 8
15 2 (0.17%) Windows XP
Processes & Methodologies
1 400 (33.81%) ITSM
2 376 (31.78%) ITIL
3 267 (22.57%) Problem-Solving
4 252 (21.30%) Agile
5 243 (20.54%) Service Management
6 201 (16.99%) Customer Service
7 138 (11.67%) Incident Management
8 124 (10.48%) Service Delivery
9 120 (10.14%) Stakeholder Management
10 98 (8.28%) DevOps
11 92 (7.78%) Continuous Improvement
12 81 (6.85%) Change Management
13 79 (6.68%) Stakeholder Engagement
14 78 (6.59%) Risk Management
15 72 (6.09%) Scrum
16 71 (6.00%) Asset Management
17 68 (5.75%) Roadmaps
18 66 (5.58%) Analytics
18 66 (5.58%) IT Asset Management
18 66 (5.58%) Project Management
Programming Languages
1 114 (9.64%) JavaScript
2 90 (7.61%) Python
3 70 (5.92%) PowerShell
4 65 (5.49%) Java
5 63 (5.33%) SQL
6 24 (2.03%) Bash
7 18 (1.52%) C#
8 16 (1.35%) TypeScript
9 14 (1.18%) Shell Script
10 13 (1.10%) Groovy
11 9 (0.76%) Perl
12 5 (0.42%) BeanShell
12 5 (0.42%) Bicep
12 5 (0.42%) Kusto Query Language
12 5 (0.42%) PL/SQL
12 5 (0.42%) R
13 4 (0.34%) C
13 4 (0.34%) VB
13 4 (0.34%) VBScript
14 3 (0.25%) ABAP
Qualifications
1 211 (17.84%) Security Cleared
2 184 (15.55%) SC Cleared
3 123 (10.40%) Degree
4 52 (4.40%) ITIL Certification
5 47 (3.97%) Microsoft Certification
6 34 (2.87%) A+ Certification
7 27 (2.28%) Computer Science Degree
7 27 (2.28%) ITIL Foundation Certificate
8 25 (2.11%) MCSA
9 20 (1.69%) BPSS Clearance
9 20 (1.69%) CISSP
10 18 (1.52%) CISM
11 16 (1.35%) Cisco Certification
12 12 (1.01%) CCNA
13 11 (0.93%) ACSP
13 11 (0.93%) ACTC
14 10 (0.85%) CISA
14 10 (0.85%) DV Cleared
14 10 (0.85%) PMI Certification
15 8 (0.68%) PMP
Quality Assurance & Compliance
1 56 (4.73%) SLA
2 37 (3.13%) ISO/IEC 27001
3 34 (2.87%) QA
4 33 (2.79%) GDPR
5 28 (2.37%) GRC
6 16 (1.35%) Sarbanes-Oxley
7 15 (1.27%) Data Quality
8 14 (1.18%) COBIT
9 13 (1.10%) NIST
10 10 (0.85%) PCI DSS
11 7 (0.59%) Accessibility
11 7 (0.59%) GxP
12 6 (0.51%) Disclosure Scotland
13 5 (0.42%) HIPAA
13 5 (0.42%) ISO 22301
13 5 (0.42%) NIST 800
14 4 (0.34%) ISO 31000
14 4 (0.34%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 4 (0.34%) PMO
15 3 (0.25%) California Consumer Privacy Act
System Software
1 209 (17.67%) Active Directory
2 21 (1.78%) Docker
3 14 (1.18%) BitLocker
4 12 (1.01%) VMware Infrastructure
5 7 (0.59%) Hyper-V
6 6 (0.51%) Virtual Machines
7 5 (0.42%) DFS Replication
7 5 (0.42%) VMware ESXi
7 5 (0.42%) vSphere
8 4 (0.34%) Veritas Cluster Server
8 4 (0.34%) Virtual Desktop
9 3 (0.25%) VMware NSX
9 3 (0.25%) XenApp
10 2 (0.17%) Dovecot
10 2 (0.17%) Firmware
10 2 (0.17%) Postfix
10 2 (0.17%) Squid
10 2 (0.17%) Virtual Servers
11 1 (0.085%) XenDesktop
Systems Management
1 50 (4.23%) Ansible
2 49 (4.14%) SCCM
3 38 (3.21%) Microsoft Intune
4 35 (2.96%) Jamf Pro
5 24 (2.03%) Single Sign-On
6 23 (1.94%) Kubernetes
7 21 (1.78%) Terraform
8 13 (1.10%) Grafana
8 13 (1.10%) Prometheus
9 8 (0.68%) Puppet
10 7 (0.59%) Progress Chef
10 7 (0.59%) RSA Archer
11 6 (0.51%) SCOM
12 5 (0.42%) QRadar
13 4 (0.34%) AirWatch
13 4 (0.34%) EMC NetWorker
13 4 (0.34%) Salt
13 4 (0.34%) Tivoli
13 4 (0.34%) Tivoli Storage Manager
14 3 (0.25%) Systems Management Server (SMS)
Vendors
1 328 (27.73%) Microsoft
2 80 (6.76%) SAP
3 71 (6.00%) Oracle
4 67 (5.66%) Citrix
5 61 (5.16%) Salesforce
6 44 (3.72%) Apple
7 43 (3.63%) Cisco
8 39 (3.30%) Google
9 37 (3.13%) Remedy
10 36 (3.04%) Splunk
11 32 (2.70%) VMware
12 28 (2.37%) MobileIron
12 28 (2.37%) Snow
13 27 (2.28%) Nexthink
14 21 (1.78%) SolarWinds
15 20 (1.69%) Qualys
15 20 (1.69%) Sage
16 18 (1.52%) Dell
16 18 (1.52%) IBM
17 17 (1.44%) Red Hat