Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for ITIL V2 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL V2 over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library Version 2
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 836 823 838
Rank change year-on-year -13 +15 -28
Contract jobs citing ITIL V2 41 58 50
As % of all contract IT jobs advertised in the UK 0.040% 0.055% 0.044%
As % of the Processes & Methodologies category 0.047% 0.066% 0.054%
Number of daily rates quoted 31 43 37
UK median daily rate £337 £475 £340
Median daily rate % change year-on-year -29.05% +39.71% -2.86%
10th Percentile £138 £277 £220
90th Percentile £650 £568 £600
UK excluding London median daily rate £335 £413 £259
% change year-on-year -18.79% +59.42% -14.60%
Number of hourly rates quoted 4 5 0
UK median hourly rate £13.25 £11.73 -
Median hourly rate % change year-on-year +13.01% - -
UK excluding London median hourly rate £13.50 £11.73 -
% change year-on-year +15.14% - -

ITIL V2 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 87132 87864 92880
As % of all contract IT jobs advertised in the UK 84.49% 83.90% 81.77%
Number of daily rates quoted 58048 58076 60168
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £281 £263 £263
90th Percentile £630 £600 £600
UK excluding London median daily rate £400 £400 £385
% change year-on-year - +3.90% +2.67%
Number of hourly rates quoted 2060 2332 2734
UK median hourly rate £23.50 £24.00 £22.50
Median hourly rate % change year-on-year -2.08% +6.67% +18.42%
10th Percentile £11.49 £11.31 £11.50
90th Percentile £49.75 £48.75 £47.71
UK excluding London median hourly rate £24.00 £24.50 £23.75
% change year-on-year -2.04% +3.16% +18.75%

ITIL V2
Job Vacancy Trend

Job postings citing ITIL V2 as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL V2 in the UK

ITIL V2
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL V2.

Contractor daily rate trend for ITIL V2 in the UK

ITIL V2
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ITIL V2 over the 6 months to 21 November 2017.

Contractor daily rate histogram for ITIL V2 in the UK

ITIL V2
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL V2.

Contractor hourly rate trend for ITIL V2 in the UK

ITIL V2
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL V2 within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 37 £394 -17.11% 1
UK excluding London +6 27 £335 -18.79%
North of England +65 17 £394 +0.90%
North West - 15 £336 -
London -23 14 £475 -6.40% 1
Scotland -6 4 £200 -36.00%
East of England -3 3 £138 -71.65%
Yorkshire +24 2 £525 +31.25%
Midlands +17 2 - -
East Midlands -2 2 - -
South East -21 1 £413 -13.16%

For the 6 months to 21 November 2017, IT contractor jobs citing ITIL V2 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ITIL V2.

1 41 (100.00%) ITIL
2 20 (48.78%) PRINCE2
2 20 (48.78%) Service Management
3 18 (43.90%) ITIL V3
4 16 (39.02%) ITSM
5 15 (36.59%) ServiceNow
6 14 (34.15%) Service Design
7 12 (29.27%) Incident Management
7 12 (29.27%) Degree
7 12 (29.27%) Active Directory
7 12 (29.27%) Project Management
8 11 (26.83%) Microsoft
8 11 (26.83%) Windows
9 10 (24.39%) Microsoft Office
10 9 (21.95%) Change Management
10 9 (21.95%) Problem Management
11 8 (19.51%) Enterprise Architecture
11 8 (19.51%) Siebel
12 7 (17.07%) COBIT
12 7 (17.07%) LANDesk
12 7 (17.07%) Windows 7
13 6 (14.63%) Service Desk Management
13 6 (14.63%) Windows 8
13 6 (14.63%) SC Cleared
13 6 (14.63%) Security Cleared
13 6 (14.63%) Stakeholder Management
13 6 (14.63%) Service Delivery
13 6 (14.63%) Zachman Framework
13 6 (14.63%) TOGAF
13 6 (14.63%) Intranet

ITIL V2
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.20%) IIS
2 4 (9.76%) Apache
2 4 (9.76%) nginx
2 4 (9.76%) Tomcat
3 1 (2.44%) Documentum
3 1 (2.44%) MS Exchange
3 1 (2.44%) MS Project Server
3 1 (2.44%) SharePoint
3 1 (2.44%) SharePoint 2013
3 1 (2.44%) Skype for Business
3 1 (2.44%) WebSphere
3 1 (2.44%) WebSphere Application Server
Applications
1 10 (24.39%) Microsoft Office
2 6 (14.63%) Microsoft Excel
3 5 (12.20%) Microsoft PowerPoint
3 5 (12.20%) Microsoft Project
Business Applications
1 1 (2.44%) WebTrends
Communications & Networking
1 6 (14.63%) Internet
1 6 (14.63%) Intranet
2 5 (12.20%) LAN
2 5 (12.20%) SSL
2 5 (12.20%) WAN
3 4 (9.76%) Kerberos
3 4 (9.76%) LDAP
4 3 (7.32%) Cisco ASA
4 3 (7.32%) Ethernet
4 3 (7.32%) Firewall
4 3 (7.32%) WLAN
5 2 (4.88%) SMS
6 1 (2.44%) DNS
6 1 (2.44%) Skype
6 1 (2.44%) TCP/IP
Database & Business Intelligence
1 1 (2.44%) BusinessObjects
1 1 (2.44%) Data Warehouse
1 1 (2.44%) SQL Server
Development Applications
1 4 (9.76%) JIRA
General
1 3 (7.32%) Finance
2 1 (2.44%) Banking
2 1 (2.44%) Investment Banking
Job Titles
1 7 (17.07%) Analyst
1 7 (17.07%) Architect
1 7 (17.07%) Service Architect
1 7 (17.07%) Service Manager
2 6 (14.63%) Network Engineer
3 4 (9.76%) IT Manager
3 4 (9.76%) IT Services Manager
3 4 (9.76%) IT Support
3 4 (9.76%) ITIL Manager
3 4 (9.76%) ITIL Service Manager
4 3 (7.32%) Cisco Engineer
4 3 (7.32%) Cisco Network Engineer
4 3 (7.32%) Head of IT
4 3 (7.32%) Head of Support
4 3 (7.32%) Service Analyst
4 3 (7.32%) Service Desk Analyst
4 3 (7.32%) Support Analyst
4 3 (7.32%) Support Engineer
5 2 (4.88%) Help Desk Analyst
5 2 (4.88%) Technical Support
Libraries, Frameworks & Software Standards
1 4 (9.76%) SailPoint
1 4 (9.76%) SAML
1 4 (9.76%) SPNEGO
1 4 (9.76%) WCF
1 4 (9.76%) Windows Identity Foundation
1 4 (9.76%) XML
2 1 (2.44%) .NET
2 1 (2.44%) Middleware
2 1 (2.44%) Web Services
Miscellaneous
1 4 (9.76%) PKI
2 2 (4.88%) Analytical Skills
2 2 (4.88%) Data Centre
2 2 (4.88%) Driving Licence
2 2 (4.88%) NHS
2 2 (4.88%) PDA
3 1 (2.44%) Freedom of Information
3 1 (2.44%) Video Conferencing
Operating Systems
1 11 (26.83%) Windows
2 7 (17.07%) Windows 7
3 6 (14.63%) Windows 8
4 4 (9.76%) Windows Server
5 1 (2.44%) Linux
5 1 (2.44%) Windows 10
Processes & Methodologies
1 41 (100.00%) ITIL
2 20 (48.78%) PRINCE2
2 20 (48.78%) Service Management
3 18 (43.90%) ITIL V3
4 16 (39.02%) ITSM
5 14 (34.15%) Service Design
6 12 (29.27%) Incident Management
6 12 (29.27%) Project Management
7 9 (21.95%) Change Management
7 9 (21.95%) Problem Management
8 8 (19.51%) Enterprise Architecture
9 6 (14.63%) Service Delivery
9 6 (14.63%) Service Desk Management
9 6 (14.63%) Stakeholder Management
9 6 (14.63%) TOGAF
9 6 (14.63%) Zachman Framework
10 5 (12.20%) Identity Access Management
10 5 (12.20%) Quality Management
10 5 (12.20%) Stakeholder and Relationship Management
11 4 (9.76%) Identity Management
Programming Languages
1 4 (9.76%) Python
1 4 (9.76%) SQL
2 2 (4.88%) C
3 1 (2.44%) Java
3 1 (2.44%) PowerShell
Qualifications
1 12 (29.27%) Degree
2 6 (14.63%) SC Cleared
2 6 (14.63%) Security Cleared
3 4 (9.76%) Microsoft Certification
4 3 (7.32%) CCNP
4 3 (7.32%) Cisco Certification
4 3 (7.32%) MCP
4 3 (7.32%) MCSA
5 2 (4.88%) PRINCE2 Certification
6 1 (2.44%) A+ Certification
Quality Assurance & Compliance
1 7 (17.07%) COBIT
2 1 (2.44%) SLA
System Software
1 12 (29.27%) Active Directory
2 3 (7.32%) Squid
2 3 (7.32%) UAG
3 2 (4.88%) Terminal Services
3 2 (4.88%) VMware Infrastructure
Systems Management
1 4 (9.76%) CA Single Sign-On
2 3 (7.32%) FortiGate
2 3 (7.32%) McAfee ePO
3 2 (4.88%) Cisco CUCM
3 2 (4.88%) DameWare
4 1 (2.44%) SCCM
Vendors
1 15 (36.59%) ServiceNow
2 11 (26.83%) Microsoft
3 8 (19.51%) Siebel
4 7 (17.07%) LANDesk
5 6 (14.63%) Cisco
6 4 (9.76%) Axway
6 4 (9.76%) BMC
6 4 (9.76%) CA
6 4 (9.76%) ForgeRock
7 3 (7.32%) Avaya
7 3 (7.32%) CheckPoint
7 3 (7.32%) McAfee
7 3 (7.32%) SolarWinds
8 2 (4.88%) Symantec
8 2 (4.88%) VMware
9 1 (2.44%) Apple
9 1 (2.44%) Google