Problem Management Jobs with Work from Home Options

Problem Management
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 297 335 442
Rank change year-on-year +38 +107 -8
Permanent jobs citing Problem Management 339 404 482
As % of all permanent jobs with a WFH option 1.00% 0.95% 0.71%
As % of the Processes & Methodologies category 1.09% 0.99% 0.73%
Number of salaries quoted 255 294 401
10th Percentile £30,600 £32,626 £30,000
25th Percentile £46,250 £40,000 £40,750
Median annual salary (50th Percentile) £55,000 £52,650 £50,250
Median % change year-on-year +4.46% +4.78% +11.67%
75th Percentile £72,433 £68,330 £65,000
90th Percentile £87,500 £78,108 £80,000
UK median annual salary £51,350 £48,000 £50,000
% change year-on-year +6.98% -4.00% +7.53%

All Process and Methodology Skills
Work from Home

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,001 40,855 65,893
As % of all permanent jobs with a WFH option 91.62% 96.09% 96.91%
Number of salaries quoted 23,546 28,388 41,415
10th Percentile £33,759 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,500
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Problem Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Problem Management as a proportion of all IT jobs advertised.

Problem Management trend for jobs with a WFH option

Problem Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Problem Management.

Problem Management salary trend for jobs with a WFH option

Problem Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Problem Management over the 6 months to 3 May 2024.

Problem Management salary histogram for jobs with a WFH option

Problem Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (6.78%) SAS
2 18 (5.31%) Microsoft Exchange
3 12 (3.54%) SharePoint
4 6 (1.77%) Exchange Server 2000
5 2 (0.59%) WebSphere
Applications
1 26 (7.67%) Microsoft Office
2 5 (1.47%) Microsoft Excel
3 4 (1.18%) MS Visio
4 1 (0.29%) Microsoft PowerPoint
4 1 (0.29%) Spreadsheet
Business Applications
1 6 (1.77%) Aladdin
1 6 (1.77%) thinkFolio
2 2 (0.59%) SAP EWM
3 1 (0.29%) Dynamics CRM
3 1 (0.29%) Dynamics NAV
3 1 (0.29%) Oracle EBS
3 1 (0.29%) Remedy ITSM
Cloud Services
1 109 (32.15%) Azure
2 76 (22.42%) Microsoft 365
3 37 (10.91%) Power Platform
4 27 (7.96%) PowerApps
5 26 (7.67%) Azure Logic Apps
6 23 (6.78%) Dynamics 365
7 17 (5.01%) Azure DevOps
7 17 (5.01%) GCP
7 17 (5.01%) OpenShift
8 15 (4.42%) Azure Service Bus
8 15 (4.42%) SaaS
8 15 (4.42%) Serverless
9 14 (4.13%) Azure Data Factory
9 14 (4.13%) Azure Monitor
10 13 (3.83%) Azure Functions
10 13 (3.83%) Power Automate
11 11 (3.24%) IaaS
12 9 (2.65%) PaaS
13 8 (2.36%) AWS
14 5 (1.47%) Entra ID
Communications & Networking
1 23 (6.78%) Firewall
2 12 (3.54%) Wireless
3 11 (3.24%) Internet
3 11 (3.24%) LAN
3 11 (3.24%) SAN
3 11 (3.24%) WAN
4 10 (2.95%) DHCP
4 10 (2.95%) DNS
5 7 (2.06%) Remote Desktop
5 7 (2.06%) Wi-Fi
6 6 (1.77%) Wireshark
7 5 (1.47%) VLAN
8 4 (1.18%) Fibre Channel
8 4 (1.18%) SD-WAN
8 4 (1.18%) TCP/IP
9 3 (0.88%) PBX
9 3 (0.88%) VoIP
10 2 (0.59%) VPN
11 1 (0.29%) MPLS
11 1 (0.29%) Structured Cabling
Database & Business Intelligence
1 22 (6.49%) Relational Database
2 18 (5.31%) MySQL
3 16 (4.72%) RDBMS
4 11 (3.24%) SQL Server
5 8 (2.36%) Azure SQL Database
6 3 (0.88%) Oracle Database
7 2 (0.59%) Apache Cassandra
7 2 (0.59%) Data Warehouse
7 2 (0.59%) Power BI
8 1 (0.29%) Azure SQL Data Warehouse
8 1 (0.29%) Data Lake
8 1 (0.29%) Geospatial Data
8 1 (0.29%) Metadata
8 1 (0.29%) Oracle Reports
8 1 (0.29%) SAS EBI
Development Applications
1 17 (5.01%) IBM UrbanCode
2 5 (1.47%) Jenkins
3 3 (0.88%) Bitbucket
3 3 (0.88%) Git
4 1 (0.29%) JIRA
General
1 129 (38.05%) Social Skills
2 127 (37.46%) Finance
3 29 (8.55%) Analytical Skills
4 26 (7.67%) Law
5 24 (7.08%) Legal
6 23 (6.78%) Presentation Skills
7 21 (6.19%) Banking
8 13 (3.83%) Documentation Skills
9 9 (2.65%) Public Sector
9 9 (2.65%) Telecoms
10 8 (2.36%) Inclusion and Diversity
11 7 (2.06%) Front Office
12 6 (1.77%) Games
12 6 (1.77%) Organisational Skills
13 5 (1.47%) Financial Institution
13 5 (1.47%) Retail
14 4 (1.18%) Fire and Rescue
14 4 (1.18%) Local Government
14 4 (1.18%) Manufacturing
15 2 (0.59%) Pharmaceutical
Job Titles
1 58 (17.11%) Senior
2 55 (16.22%) Analyst
3 41 (12.09%) Developer
4 36 (10.62%) Support Engineer
5 33 (9.73%) IT Manager
5 33 (9.73%) Service Manager
6 29 (8.55%) Infrastructure Engineer
7 23 (6.78%) IT Services Manager
8 22 (6.49%) Lead
8 22 (6.49%) ServiceNow Developer
9 20 (5.90%) DBA
10 19 (5.60%) DevOps Engineer
10 19 (5.60%) Oracle DBA
10 19 (5.60%) Senior DevOps
10 19 (5.60%) Senior DevOps Engineer
11 18 (5.31%) Senior Support Engineer
12 16 (4.72%) Support Analyst
13 15 (4.42%) 3rd Line Support
13 15 (4.42%) IT Support
14 13 (3.83%) Senior Developer
Libraries, Frameworks & Software Standards
1 23 (6.78%) .NET
2 22 (6.49%) AngularJS
2 22 (6.49%) CSS
2 22 (6.49%) HTML
2 22 (6.49%) Twitter Bootstrap
2 22 (6.49%) Web Services
3 3 (0.88%) AWS CDK
3 3 (0.88%) EDI
4 2 (0.59%) .NET Framework
4 2 (0.59%) Node.js
4 2 (0.59%) Software Packaging
5 1 (0.29%) Middleware
Miscellaneous
1 37 (10.91%) Management Information System
2 34 (10.03%) CMDB
3 22 (6.49%) Legacy Systems
4 18 (5.31%) Data Centre
5 17 (5.01%) Enterprise Software
5 17 (5.01%) Public Cloud
6 14 (4.13%) Self-Motivation
7 13 (3.83%) Clustering
7 13 (3.83%) Enterprise Cloud
8 12 (3.54%) Driving Licence
9 9 (2.65%) PKI
10 7 (2.06%) Hedge funds
10 7 (2.06%) Product Ownership
11 6 (1.77%) Cyber Threat
12 5 (1.47%) Low-Code
13 4 (1.18%) Replication
14 3 (0.88%) EPoS
14 3 (0.88%) IVR
14 3 (0.88%) PMI
14 3 (0.88%) Security Operations Centre
Operating Systems
1 99 (29.20%) Windows
2 43 (12.68%) Linux
3 35 (10.32%) Windows Server
4 19 (5.60%) Unix
5 14 (4.13%) Windows 10
6 12 (3.54%) Windows Server 2012
7 10 (2.95%) Windows 7
8 3 (0.88%) Android
8 3 (0.88%) Apple iOS
8 3 (0.88%) Windows Server 2016
9 2 (0.59%) AIX
9 2 (0.59%) Red Hat Enterprise Linux
9 2 (0.59%) Windows 8
9 2 (0.59%) Windows Server 2019
10 1 (0.29%) zOS
Processes & Methodologies
1 186 (54.87%) ITIL
2 138 (40.71%) Service Management
3 126 (37.17%) Change Management
4 91 (26.84%) Incident Management
5 82 (24.19%) Agile
5 82 (24.19%) ITSM
6 72 (21.24%) Continuous Improvement
6 72 (21.24%) Service Delivery
7 59 (17.40%) Root Cause Analysis
8 55 (16.22%) DevOps
9 53 (15.63%) Customer Service
10 50 (14.75%) Mentoring
11 48 (14.16%) Problem-Solving
12 40 (11.80%) Actionable Insight
13 34 (10.03%) Infrastructure Engineering
14 33 (9.73%) Cybersecurity
15 31 (9.14%) Security Operations
16 30 (8.85%) Roadmaps
16 30 (8.85%) Technical Leadership
17 29 (8.55%) Service Catalogue
Programming Languages
1 58 (17.11%) SQL
2 23 (6.78%) C#
2 23 (6.78%) PowerShell
3 17 (5.01%) Groovy
4 9 (2.65%) ActionScript
4 9 (2.65%) VB
5 5 (1.47%) Python
6 4 (1.18%) Java
6 4 (1.18%) T-SQL
7 3 (0.88%) TypeScript
8 2 (0.59%) JavaScript
8 2 (0.59%) PL/SQL
9 1 (0.29%) JCL
9 1 (0.29%) Kotlin
9 1 (0.29%) Shell Script
9 1 (0.29%) Swift
Qualifications
1 53 (15.63%) Degree
2 28 (8.26%) ITIL Certification
3 24 (7.08%) Security Cleared
4 23 (6.78%) SC Cleared
5 9 (2.65%) ITIL Foundation Certificate
6 8 (2.36%) Microsoft Certification
7 5 (1.47%) DBS Check
8 4 (1.18%) CCNA
8 4 (1.18%) Cisco Certification
9 3 (0.88%) A+ Certification
9 3 (0.88%) CITP
9 3 (0.88%) MCP
9 3 (0.88%) MCSE
9 3 (0.88%) PMI Certification
10 2 (0.59%) CISM
10 2 (0.59%) CISSP
10 2 (0.59%) Citrix Certification
10 2 (0.59%) MCITP
10 2 (0.59%) MCTS
10 2 (0.59%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 39 (11.50%) SLA
2 20 (5.90%) ISO/IEC 27001
3 10 (2.95%) PCI DSS
4 8 (2.36%) GDPR
5 7 (2.06%) Cyber Essentials
5 7 (2.06%) NIST
5 7 (2.06%) SOC 1
6 6 (1.77%) GRC
6 6 (1.77%) NCSC
7 4 (1.18%) QA
8 3 (0.88%) Accessibility
9 1 (0.29%) COBIT
9 1 (0.29%) Data Quality
9 1 (0.29%) ISO/IEC 20000
9 1 (0.29%) SOC 2
System Software
1 45 (13.27%) Active Directory
2 16 (4.72%) VMware Infrastructure
3 14 (4.13%) vSphere
4 10 (2.95%) Hyper-V
5 9 (2.65%) OpenSSH
5 9 (2.65%) VMware ESXi
5 9 (2.65%) XenApp
6 8 (2.36%) Virtual Desktop
7 4 (1.18%) Terminal Services
8 2 (0.59%) Docker
9 1 (0.29%) NFS
9 1 (0.29%) Time Sharing Option
Systems Management
1 35 (10.32%) Microsoft Intune
2 19 (5.60%) Ansible
2 19 (5.60%) SCCM
2 19 (5.60%) Terraform
3 17 (5.01%) Progress Chef
4 9 (2.65%) IBM BigFix
4 9 (2.65%) PowerCLI
4 9 (2.65%) vCenter Server
5 8 (2.36%) AirWatch
6 6 (1.77%) CSIRT
7 4 (1.18%) Active Directory Federation Services
7 4 (1.18%) Microsoft Clustering
7 4 (1.18%) SCOM
Vendors
1 112 (33.04%) Microsoft
2 46 (13.57%) VMware
3 42 (12.39%) ServiceNow
4 31 (9.14%) Oracle
5 27 (7.96%) IBM
6 26 (7.67%) HP
7 21 (6.19%) Dell
8 18 (5.31%) Google
9 13 (3.83%) Cisco
10 11 (3.24%) Citrix
11 10 (2.95%) iManage
12 9 (2.65%) BT
12 9 (2.65%) Symantec
13 8 (2.36%) Apple
13 8 (2.36%) Toshiba
14 7 (2.06%) Qualys
15 6 (1.77%) Charles River
15 6 (1.77%) Draytek
16 5 (1.47%) Automation Anywhere
16 5 (1.47%) Fortinet