Problem Management Jobs with Hybrid/Remote/WFH Options

Problem Management
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring Problem Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Problem Management over the 6 months leading up to 19 July 2025, comparing them to the same period in the previous two years.

6 months to
19 Jul 2025
Same period 2024 Same period 2023
Rank 299 326 305
Rank change year-on-year +27 -21 +144
Permanent jobs citing Problem Management 199 265 353
As % of all permanent jobs with a WFH option 0.94% 0.84% 1.03%
As % of the Processes & Methodologies category 1.01% 0.95% 1.08%
Number of salaries quoted 100 183 271
10th Percentile £29,900 £32,800 £36,750
25th Percentile £39,000 £46,250 £42,500
Median annual salary (50th Percentile) £52,500 £52,500 £57,500
Median % change year-on-year - -8.70% +15.00%
75th Percentile £67,500 £64,375 £75,000
90th Percentile £69,413 £87,500 £95,000
UK median annual salary £52,250 £50,000 £52,500
% change year-on-year +4.50% -4.76% +5.00%

All Process and Methodology Skills
Work from Home

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 19,710 27,908 32,740
As % of all permanent jobs with a WFH option 92.91% 88.91% 95.95%
Number of salaries quoted 10,407 20,348 24,060
10th Percentile £25,313 £34,000 £37,500
25th Percentile £39,000 £42,500 £47,500
Median annual salary (50th Percentile) £57,500 £57,500 £62,500
Median % change year-on-year - -8.00% +4.17%
75th Percentile £76,250 £76,250 £81,250
90th Percentile £100,000 £95,000 £100,000
UK median annual salary £55,000 £55,000 £60,249
% change year-on-year - -8.71% +0.42%

Problem Management
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Problem Management as a proportion of all IT jobs advertised.

Problem Management trend for jobs with Hybrid/Remote/WFH options

Problem Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Problem Management.

Problem Management salary trend for jobs with a WFH option

Problem Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Problem Management over the 6 months to 19 July 2025.

Problem Management salary histogram for jobs with a WFH option

Problem Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (9.05%) Microsoft Exchange
2 9 (4.52%) SharePoint
3 2 (1.01%) Confluence
4 1 (0.50%) Skype for Business
Applications
1 25 (12.56%) Microsoft Office
2 1 (0.50%) Microsoft Excel
2 1 (0.50%) Microsoft PowerPoint
Business Applications
1 6 (3.02%) Remedy ITSM
2 1 (0.50%) Carpe Diem
2 1 (0.50%) Elite 3E
2 1 (0.50%) Shopify
Cloud Services
1 61 (30.65%) Azure
2 46 (23.12%) Microsoft 365
3 22 (11.06%) Entra ID
4 14 (7.04%) Power Platform
5 13 (6.53%) Dynamics 365
6 12 (6.03%) PaaS
7 10 (5.03%) AWS
7 10 (5.03%) Azure Monitor
7 10 (5.03%) IaaS
8 8 (4.02%) SaaS
9 7 (3.52%) Azure Data Factory
9 7 (3.52%) Azure Logic Apps
10 6 (3.02%) Azure Sentinel
11 5 (2.51%) OneDrive
12 4 (2.01%) Amazon EC2
12 4 (2.01%) Azure DevOps
12 4 (2.01%) Azure Service Bus
12 4 (2.01%) Microsoft Purview
12 4 (2.01%) Route 53
12 4 (2.01%) SuccessFactors
Communications & Networking
1 79 (39.70%) Broadband
2 22 (11.06%) WAN
3 17 (8.54%) LAN
4 15 (7.54%) DNS
5 14 (7.04%) Wireless
6 12 (6.03%) VPN
7 10 (5.03%) Firewall
7 10 (5.03%) WLAN
8 7 (3.52%) SD-WAN
8 7 (3.52%) Wi-Fi
9 6 (3.02%) DHCP
10 4 (2.01%) HTTPS
10 4 (2.01%) VLAN
11 3 (1.51%) Intrusion Detection
12 2 (1.01%) Internet
12 2 (1.01%) Network Security
12 2 (1.01%) SAN
12 2 (1.01%) TCP/IP
12 2 (1.01%) Unified Communications
12 2 (1.01%) Wireless Security
Database & Business Intelligence
1 9 (4.52%) SQL Server
2 7 (3.52%) DB2
2 7 (3.52%) Relational Database
2 7 (3.52%) SQL Server Integration Services
3 2 (1.01%) MySQL
4 1 (0.50%) Oracle Reports
4 1 (0.50%) Power BI
4 1 (0.50%) SQL Server Reporting Services
Development Applications
1 7 (3.52%) Visual Studio
2 3 (1.51%) JIRA
General
1 150 (75.38%) Social Skills
2 81 (40.70%) Games
3 29 (14.57%) Law
4 23 (11.56%) Finance
5 18 (9.05%) Analytical Skills
6 15 (7.54%) Legal
7 8 (4.02%) Welsh Language
8 6 (3.02%) Banking
9 4 (2.01%) Inclusion and Diversity
10 2 (1.01%) Front Office
10 2 (1.01%) Influencing Skills
10 2 (1.01%) Presentation Skills
10 2 (1.01%) Retail
11 1 (0.50%) Documentation Skills
11 1 (0.50%) Organisational Skills
11 1 (0.50%) Public Sector
11 1 (0.50%) Telecoms
Job Titles
1 98 (49.25%) Senior
2 79 (39.70%) Engineering Manager
2 79 (39.70%) ServiceNow Manager
3 78 (39.20%) Senior Manager
3 78 (39.20%) Senior Service Manager
4 52 (26.13%) Analyst
5 26 (13.07%) Support Analyst
6 19 (9.55%) Senior Analyst
7 16 (8.04%) Lead
8 14 (7.04%) IT Support
9 13 (6.53%) Service Analyst
10 12 (6.03%) 3rd Line Engineer
10 12 (6.03%) Applications Support
10 12 (6.03%) Applications Support Analyst
10 12 (6.03%) Service Desk Analyst
11 11 (5.53%) Cisco Analyst
11 11 (5.53%) Infrastructure Engineer
11 11 (5.53%) Senior Cisco Analyst
11 11 (5.53%) Senior Service Desk Analyst
12 8 (4.02%) Software Analyst
Libraries, Frameworks & Software Standards
1 11 (5.53%) .NET
1 11 (5.53%) .NET Framework
2 7 (3.52%) ASP.NET
3 5 (2.51%) CSS
3 5 (2.51%) HTML
3 5 (2.51%) JSON
3 5 (2.51%) XML
4 2 (1.01%) Elastic Stack
4 2 (1.01%) Node.js
4 2 (1.01%) Oracle Fusion
5 1 (0.50%) Middleware
5 1 (0.50%) REST
5 1 (0.50%) SOAP
5 1 (0.50%) Spring
5 1 (0.50%) Spring Boot
Miscellaneous
1 87 (43.72%) Management Information System
2 79 (39.70%) Product Ownership
2 79 (39.70%) Video\Live Streaming
3 9 (4.52%) IoT
4 2 (1.01%) Analytical Mindset
4 2 (1.01%) Clustering
4 2 (1.01%) Driving Licence
4 2 (1.01%) Fat Client
4 2 (1.01%) Operational Technology
4 2 (1.01%) Public Cloud
4 2 (1.01%) Thin Client
5 1 (0.50%) Cloud Native
5 1 (0.50%) CMDB
5 1 (0.50%) Cyber Threat
5 1 (0.50%) Cyberattack
5 1 (0.50%) Data Protection Act
5 1 (0.50%) Educational Technology
5 1 (0.50%) EPoS
5 1 (0.50%) Industrial Internet of Things
5 1 (0.50%) Replication
Operating Systems
1 56 (28.14%) Windows
2 21 (10.55%) Windows Server
3 15 (7.54%) Windows 10
4 11 (5.53%) Apple iOS
4 11 (5.53%) Mac OS
5 8 (4.02%) Linux
6 5 (2.51%) Windows Server 2016
7 2 (1.01%) Red Hat Enterprise Linux
7 2 (1.01%) Windows Server 2019
8 1 (0.50%) Unix
Processes & Methodologies
1 144 (72.36%) Change Management
2 121 (60.80%) Service Delivery
3 113 (56.78%) Incident Management
4 106 (53.27%) ITSM
5 87 (43.72%) Computer Science
6 81 (40.70%) Validation
7 80 (40.20%) Deployment Automation
7 80 (40.20%) Roadmaps
8 79 (39.70%) Software Delivery
8 79 (39.70%) Software Engineering
9 75 (37.69%) ITIL
10 46 (23.12%) Problem-Solving
11 39 (19.60%) Customer Service
11 39 (19.60%) Service Management
12 25 (12.56%) Root Cause Analysis
13 18 (9.05%) Performance Monitoring
14 16 (8.04%) Customer Engagement
14 16 (8.04%) Mentoring
15 15 (7.54%) Proactive Maintenance
16 14 (7.04%) Continuous Improvement
Programming Languages
1 18 (9.05%) SQL
2 11 (5.53%) C#
2 11 (5.53%) PowerShell
3 10 (5.03%) Python
4 9 (4.52%) JavaScript
5 7 (3.52%) PL/SQL
5 7 (3.52%) T-SQL
5 7 (3.52%) VB.NET
6 2 (1.01%) Bash
6 2 (1.01%) Perl
6 2 (1.01%) TypeScript
7 1 (0.50%) Bicep
7 1 (0.50%) Java
Qualifications
1 90 (45.23%) Degree
2 79 (39.70%) Computer Science Degree
3 15 (7.54%) Azure Certification
4 14 (7.04%) Microsoft Certification
5 12 (6.03%) DBS Check
6 9 (4.52%) A+ Certification
7 8 (4.02%) MCSA
7 8 (4.02%) MCSE
8 7 (3.52%) Security Cleared
9 6 (3.02%) AWS Certification
9 6 (3.02%) ITIL Foundation Certificate
10 5 (2.51%) CompTIA Security+
10 5 (2.51%) SC Cleared
11 4 (2.01%) GISP
12 3 (1.51%) Cisco Certification
12 3 (1.51%) MOS
13 2 (1.01%) CCNA
13 2 (1.01%) CISA
13 2 (1.01%) CISSP
13 2 (1.01%) DV Cleared
Quality Assurance & Compliance
1 27 (13.57%) SLA
2 5 (2.51%) GDPR
3 4 (2.01%) ISO/IEC 27001
3 4 (2.01%) Sarbanes-Oxley
4 2 (1.01%) Accessibility
5 1 (0.50%) COBIT
5 1 (0.50%) GRC
5 1 (0.50%) JSP 440
5 1 (0.50%) NCSC
5 1 (0.50%) NIST
System Software
1 44 (22.11%) Active Directory
2 8 (4.02%) Virtual Desktop
3 7 (3.52%) BitLocker
3 7 (3.52%) Firmware
4 4 (2.01%) Virtual Machines
5 3 (1.51%) Hyper-V
6 2 (1.01%) VMware Infrastructure
7 1 (0.50%) Docker
7 1 (0.50%) Virtual Servers
Systems Management
1 33 (16.58%) Microsoft Intune
2 8 (4.02%) SCCM
3 3 (1.51%) Ansible
3 3 (1.51%) Kubernetes
4 2 (1.01%) Failover Clustering
4 2 (1.01%) Progress Chef
4 2 (1.01%) Puppet
4 2 (1.01%) SCOM
4 2 (1.01%) Terraform
5 1 (0.50%) Grafana
5 1 (0.50%) Jamf Pro
5 1 (0.50%) NetBackup
5 1 (0.50%) Prometheus
Vendors
1 96 (48.24%) ServiceNow
2 81 (40.70%) Microsoft
3 19 (9.55%) Apple
4 17 (8.54%) Cisco
5 14 (7.04%) Meraki
6 7 (3.52%) HP
6 7 (3.52%) SolarWinds
7 6 (3.02%) McAfee
7 6 (3.02%) MobileIron
7 6 (3.02%) Remedy
8 4 (2.01%) SAP
8 4 (2.01%) VMware
9 3 (1.51%) Oracle
9 3 (1.51%) Splunk
10 2 (1.01%) Acronis
10 2 (1.01%) ArcSight
10 2 (1.01%) Fiserv
10 2 (1.01%) Red Hat
10 2 (1.01%) TSYS
10 2 (1.01%) Yardi