Second Line Support
UK
The median Second Line Support salary in the UK is £30,500 per year according to job vacancies posted during the 6 months to 4 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 4 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 347 | 388 | 496 |
| Rank change year-on-year | +41 | +108 | -35 |
| Permanent jobs requiring a 2nd Line Support | 807 | 889 | 1,059 |
| As % of all permanent jobs advertised in the UK | 0.82% | 0.86% | 0.68% |
| As % of the Job Titles category | 0.87% | 0.94% | 0.70% |
| Number of salaries quoted | 748 | 804 | 966 |
| 10th Percentile | £25,750 | £24,500 | £24,000 |
| 25th Percentile | £27,000 | £27,000 | £26,000 |
| Median annual salary (50th Percentile) | £30,500 | £31,500 | £30,000 |
| Median % change year-on-year | -3.17% | +5.00% | +7.14% |
| 75th Percentile | £35,000 | £36,250 | £35,000 |
| 90th Percentile | £40,000 | £40,000 | £38,750 |
| UK excluding London median annual salary | £30,000 | £30,000 | £27,750 |
| % change year-on-year | - | +8.11% | +0.91% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,212 | 94,769 | 150,357 |
| % of permanent jobs with a recognized job title | 94.62% | 91.51% | 96.09% |
| Number of salaries quoted | 66,814 | 59,630 | 85,382 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,225 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support.
2nd Line Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Support over the 6 months to 4 May 2024.
2nd Line Support
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +33 | 731 | £31,000 | -1.59% | 138 |
| UK excluding London | +32 | 659 | £30,000 | - | 120 |
| South East | -25 | 184 | £30,000 | -1.64% | 34 |
| Work from Home | +7 | 171 | £31,000 | -1.59% | 43 |
| North of England | +51 | 135 | £30,000 | +5.26% | 17 |
| London | 0 | 129 | £35,000 | +6.39% | 26 |
| East of England | +71 | 109 | £31,000 | -4.62% | 18 |
| Midlands | +34 | 98 | £29,500 | +1.72% | 25 |
| South West | -8 | 79 | £33,500 | -4.29% | 19 |
| North West | +12 | 65 | £29,500 | +2.61% | 12 |
| West Midlands | +11 | 58 | £29,500 | +7.27% | 16 |
| Yorkshire | +89 | 48 | £31,125 | +12.77% | 5 |
| East Midlands | +10 | 40 | £29,000 | -3.33% | 9 |
| Scotland | -56 | 40 | £28,900 | +14.46% | 5 |
| North East | +7 | 22 | £32,250 | -0.77% | |
| Wales | +13 | 12 | £27,500 | - | 5 |
| Northern Ireland | +27 | 2 | £38,750 | +19.23% |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 4 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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