B2C (Business-to-Consumer)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for B2C skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited B2C over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 579 443 459
Rank change year-on-year -136 +16 -61
Permanent jobs citing B2C 353 705 1,227
As % of all permanent jobs advertised in the UK 0.36% 0.68% 0.78%
As % of the Processes & Methodologies category 0.42% 0.71% 0.82%
Number of salaries quoted 278 461 596
10th Percentile £36,250 £37,250 £41,250
25th Percentile £50,500 £52,500 £52,500
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% -3.70%
75th Percentile £92,875 £82,500 £82,500
90th Percentile £104,300 £97,500 £100,625
UK excluding London median annual salary £60,000 £55,000 £65,000
% change year-on-year +9.09% -15.38% +18.18%

All Process and Methodology Skills
UK

B2C is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,862 98,882 150,503
As % of all permanent jobs advertised in the UK 85.90% 95.62% 95.62%
Number of salaries quoted 59,922 58,137 83,321
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,500 £60,000
Median % change year-on-year -10.57% +2.50% +9.09%
75th Percentile £72,500 £81,251 £80,000
90th Percentile £92,500 £100,000 £96,251
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

B2C
Job Vacancy Trend

Job postings citing B2C as a proportion of all IT jobs advertised.

Job vacancy trend for B2C in the UK

B2C
Salary Trend

3-month moving average salary quoted in jobs citing B2C.

Salary trend for B2C in the UK

B2C
Salary Histogram

Salary distribution for jobs citing B2C over the 6 months to 6 May 2024.

Salary histogram for B2C in the UK

B2C
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing B2C within the UK over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -83 329 £72,500 +7.41% 205
UK excluding London -126 203 £60,000 +9.09% 111
London -19 135 £87,500 +20.69% 97
Work from Home -63 112 £57,500 -17.86% 112
Midlands +26 70 £61,000 +22.00% 15
West Midlands +45 51 £61,000 +22.00% 8
South West -31 39 £60,000 +50.79% 13
North of England +7 34 £47,500 -26.92% 37
East of England +2 23 £96,250 +108.11% 11
South East -71 22 £68,750 -1.79% 32
East Midlands -21 19 £47,500 -26.92% 7
Scotland -53 15 £55,000 -19.41% 5
Yorkshire +90 14 £50,000 -41.18% 6
North West -30 13 £35,000 -36.36% 29
North East -1 7 £82,500 - 2

B2C
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (2.83%) Microsoft Exchange
1 10 (2.83%) SharePoint
1 10 (2.83%) WordPress
2 9 (2.55%) CMS
3 8 (2.27%) Anypoint
3 8 (2.27%) Oracle SOA Suite
3 8 (2.27%) WebSphere
4 4 (1.13%) Apache Airflow
4 4 (1.13%) IIS
4 4 (1.13%) SAS
5 2 (0.57%) Confluence
5 2 (0.57%) Liferay
5 2 (0.57%) Magnolia
5 2 (0.57%) nginx
5 2 (0.57%) NServiceBus
5 2 (0.57%) Sitecore CMS
6 1 (0.28%) Headless CMS
Applications
1 8 (2.27%) Microsoft Office
2 7 (1.98%) InDesign
2 7 (1.98%) Photoshop
3 6 (1.70%) Adobe Illustrator
3 6 (1.70%) Microsoft Excel
4 4 (1.13%) Adobe After Effects
4 4 (1.13%) Adobe Creative Suite
4 4 (1.13%) Adobe Premiere
5 2 (0.57%) Microsoft PowerPoint
5 2 (0.57%) Sketch
6 1 (0.28%) Adobe Captivate
6 1 (0.28%) Chatbot
6 1 (0.28%) InVision
6 1 (0.28%) Zeplin
Business Applications
1 14 (3.97%) Shopify
2 5 (1.42%) Dynamics CRM
3 3 (0.85%) SAP CX
3 3 (0.85%) SAP S/4HANA
4 1 (0.28%) Magento
4 1 (0.28%) NetSuite
4 1 (0.28%) SAP CRM
4 1 (0.28%) Sprinklr
4 1 (0.28%) Yoast SEO
Cloud Services
1 69 (19.55%) Azure
2 43 (12.18%) AWS
3 35 (9.92%) SaaS
4 25 (7.08%) Entra ID
5 16 (4.53%) Serverless
6 15 (4.25%) Microsoft 365
7 14 (3.97%) Cloud Computing
8 13 (3.68%) Google Analytics
9 11 (3.12%) PaaS
10 10 (2.83%) AWS Lambda
10 10 (2.83%) Azure Monitor
11 9 (2.55%) AWS CloudFormation
11 9 (2.55%) Azure Logic Apps
11 9 (2.55%) OneDrive
12 8 (2.27%) GCP
12 8 (2.27%) Microsoft Purview
13 7 (1.98%) Canva
13 7 (1.98%) Figma
14 6 (1.70%) Azure DevOps
14 6 (1.70%) Power Platform
Database & Business Intelligence
1 11 (3.12%) Data Warehouse
2 8 (2.27%) SQL Server
3 7 (1.98%) NoSQL
4 5 (1.42%) Power BI
4 5 (1.42%) SQL Server Integration Services
5 4 (1.13%) Azure SQL Database
5 4 (1.13%) PostgreSQL
5 4 (1.13%) RDBMS
5 4 (1.13%) Relational Database
5 4 (1.13%) SQL Server Reporting Services
6 3 (0.85%) Elasticsearch
6 3 (0.85%) MongoDB
7 2 (0.57%) Amazon Athena
7 2 (0.57%) Amazon Redshift
7 2 (0.57%) Big Data
7 2 (0.57%) Crystal Reports
7 2 (0.57%) Data Lake
7 2 (0.57%) DB2
7 2 (0.57%) DTS
7 2 (0.57%) MySQL
Development Applications
1 9 (2.55%) JIRA
2 8 (2.27%) Git
3 3 (0.85%) GitLab
3 3 (0.85%) Visual Studio
4 2 (0.57%) Bower
4 2 (0.57%) gulp
4 2 (0.57%) Moq
5 1 (0.28%) Cucumber
5 1 (0.28%) Cypress.io
5 1 (0.28%) SQL Server Management Studio (SSMS)
General
1 95 (26.91%) Social Skills
2 94 (26.63%) Retail
3 80 (22.66%) Marketing
4 37 (10.48%) Finance
5 22 (6.23%) Analytical Skills
6 18 (5.10%) Legal
7 15 (4.25%) Advertising
8 14 (3.97%) Telecoms
9 13 (3.68%) Law
10 11 (3.12%) Brand Awareness
11 8 (2.27%) Banking
11 8 (2.27%) Organisational Skills
12 7 (1.98%) Inclusion and Diversity
12 7 (1.98%) Presentation Skills
13 6 (1.70%) Back Office
13 6 (1.70%) Games
14 5 (1.42%) Tech for Good
15 4 (1.13%) Health Technology
15 4 (1.13%) Influencing Skills
15 4 (1.13%) Wearables
Job Titles
1 52 (14.73%) Senior
2 50 (14.16%) Architect
3 41 (11.61%) Developer
4 40 (11.33%) Solutions Architect
5 22 (6.23%) Lead
6 20 (5.67%) Product Manager
7 19 (5.38%) E-Commerce Manager
8 17 (4.82%) Designer
8 17 (4.82%) Project Manager
9 16 (4.53%) Software Engineer
10 15 (4.25%) Software Developer
11 13 (3.68%) Senior Manager
11 13 (3.68%) Software Manager
12 11 (3.12%) Analyst
12 11 (3.12%) Development Manager
13 10 (2.83%) Engineering Manager
13 10 (2.83%) Product Owner
14 9 (2.55%) Administrator
14 9 (2.55%) AWS Developer
14 9 (2.55%) Systems Engineer
Libraries, Frameworks & Software Standards
1 29 (8.22%) React
2 19 (5.38%) Node.js
3 15 (4.25%) HTML
4 14 (3.97%) CSS
5 13 (3.68%) .NET
6 11 (3.12%) Web Services
7 10 (2.83%) Next.js
8 9 (2.55%) JSON
8 9 (2.55%) Laravel
9 8 (2.27%) Entity Framework
9 8 (2.27%) XML
10 7 (1.98%) .NET Core
10 7 (1.98%) .NET Framework
10 7 (1.98%) AngularJS
11 6 (1.70%) jQuery
11 6 (1.70%) LAMP
11 6 (1.70%) RESTful
12 5 (1.42%) OAuth
12 5 (1.42%) REST
12 5 (1.42%) WCF
Miscellaneous
1 28 (7.93%) Mobile App
2 27 (7.65%) Social Media
3 26 (7.37%) Product Ownership
4 15 (4.25%) Self-Motivation
5 11 (3.12%) Data Protection Act
6 8 (2.27%) BYOD
7 7 (1.98%) Algorithms
7 7 (1.98%) Blog
8 5 (1.42%) Photography
9 4 (1.13%) Data Centre
9 4 (1.13%) Educational Technology
9 4 (1.13%) Graphic Design
9 4 (1.13%) Management Information System
9 4 (1.13%) Smartphone
9 4 (1.13%) Team-Oriented Environment
10 3 (0.85%) Cloud Native
10 3 (0.85%) Data Structures
10 3 (0.85%) Life Science
11 2 (0.57%) Animation
11 2 (0.57%) Equities
Operating Systems
1 10 (2.83%) Android
2 3 (0.85%) Windows
3 2 (0.57%) Apple iOS
3 2 (0.57%) Linux
4 1 (0.28%) Windows 10
Processes & Methodologies
1 143 (40.51%) B2B
2 102 (28.90%) E-Commerce
3 94 (26.63%) Agile
4 66 (18.70%) Problem-Solving
5 48 (13.60%) Project Management
6 47 (13.31%) Stakeholder Management
7 42 (11.90%) Roadmaps
8 37 (10.48%) Analytics
9 36 (10.20%) Software Engineering
10 32 (9.07%) CRM
11 27 (7.65%) Continuous Improvement
12 26 (7.37%) Microservices
13 25 (7.08%) DevOps
13 25 (7.08%) Product Management
14 24 (6.80%) CI/CD
14 24 (6.80%) Product Strategy
14 24 (6.80%) Scrum
15 23 (6.52%) Customer Experience
15 23 (6.52%) User Experience
16 22 (6.23%) Data Architecture
Programming Languages
1 22 (6.23%) JavaScript
2 21 (5.95%) SQL
3 16 (4.53%) PHP
3 16 (4.53%) TypeScript
4 15 (4.25%) Python
5 11 (3.12%) C#
6 9 (2.55%) Java
7 6 (1.70%) Go
7 6 (1.70%) PowerShell
8 4 (1.13%) T-SQL
9 2 (0.57%) C
9 2 (0.57%) Kotlin
9 2 (0.57%) VB
9 2 (0.57%) XAML
10 1 (0.28%) VB.NET
10 1 (0.28%) VBA
10 1 (0.28%) VBScript
Qualifications
1 45 (12.75%) Degree
2 11 (3.12%) Computer Science Degree
3 8 (2.27%) Master's Degree
4 6 (1.70%) ISEB
5 5 (1.42%) PhD
6 4 (1.13%) PRINCE2 Certification
7 3 (0.85%) SC Cleared
7 3 (0.85%) Security Cleared
8 2 (0.57%) Numerate Degree
8 2 (0.57%) PMI Certification
9 1 (0.28%) CISSP
9 1 (0.28%) MBA
9 1 (0.28%) Microsoft Certification
9 1 (0.28%) PMP
Quality Assurance & Compliance
1 17 (4.82%) QA
2 6 (1.70%) GDPR
3 1 (0.28%) Accessibility
3 1 (0.28%) PMO
System Software
1 24 (6.80%) Active Directory
2 10 (2.83%) Docker
3 3 (0.85%) VMware Infrastructure
4 1 (0.28%) Hyper-V
4 1 (0.28%) Virtual Desktop
Systems Management
1 17 (4.82%) Terraform
2 10 (2.83%) Kubernetes
2 10 (2.83%) Microsoft Intune
3 3 (0.85%) Active Directory Federation Services
3 3 (0.85%) Argo
3 3 (0.85%) Kubeflow
3 3 (0.85%) Single Sign-On
4 1 (0.28%) Backup Exec
4 1 (0.28%) Jamf Pro
4 1 (0.28%) Microsoft Data Protection Manager
4 1 (0.28%) SCCM
4 1 (0.28%) SCDPM
Vendors
1 71 (20.11%) Microsoft
2 17 (4.82%) Oracle
3 15 (4.25%) Google
3 15 (4.25%) SAP
4 10 (2.83%) Adobe
4 10 (2.83%) MuleSoft
4 10 (2.83%) Salesforce
5 9 (2.55%) Apple
6 8 (2.27%) IBM
7 7 (1.98%) Facebook
7 7 (1.98%) Instagram
8 4 (1.13%) Ahrefs
8 4 (1.13%) Freshdesk
9 3 (0.85%) HubSpot
9 3 (0.85%) VMware
10 2 (0.57%) OpenText
10 2 (0.57%) Pega
10 2 (0.57%) Sitecore
10 2 (0.57%) TikTok
10 2 (0.57%) Zuora