Service Design
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 429 399 286
Rank change year-on-year -30 -113 +187
Permanent jobs citing Service Design 572 842 2,165
As % of all permanent jobs advertised in the UK 0.58% 0.80% 1.40%
As % of the Processes & Methodologies category 0.68% 0.84% 1.47%
Number of salaries quoted 263 436 780
10th Percentile £41,250 £41,500 £39,975
25th Percentile £48,618 £46,214 £47,500
Median annual salary (50th Percentile) £58,800 £60,000 £60,000
Median % change year-on-year -2.00% - -
75th Percentile £71,500 £80,313 £72,500
90th Percentile £89,500 £117,800 £85,000
UK excluding London median annual salary £55,000 £57,500 £55,000
% change year-on-year -4.35% +4.55% +4.76%

All Process and Methodology Skills
UK

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,460 100,219 147,325
As % of all permanent jobs advertised in the UK 86.03% 95.64% 95.59%
Number of salaries quoted 59,759 58,822 83,132
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £62,000 £60,000
Median % change year-on-year -11.29% +3.33% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Service Design
Job Vacancy Trend

Job postings citing Service Design as a proportion of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

3-month moving average salary quoted in jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

Salary distribution for jobs citing Service Design over the 6 months to 26 April 2024.

Salary histogram for Service Design in the UK

Service Design
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -37 429 £55,000 -4.35% 61
England -12 421 £57,965 -1.79% 106
Work from Home -74 201 £57,965 +5.39% 42
London +58 119 £72,500 +16.00% 45
North of England +50 113 £57,965 +5.62% 26
Scotland -5 103 £58,800 -47.92% 5
North West +33 65 £62,500 +13.88% 18
South West -41 64 £55,000 +5.94% 5
South East -41 59 £50,000 -4.76% 7
Midlands -32 40 £57,732 -4.97% 16
Yorkshire +71 31 £57,965 -0.94% 8
East of England +15 25 £42,500 -15.00% 2
West Midlands -7 25 £58,382 -3.90% 13
North East +1 17 £57,965 +21.59% 1
East Midlands -23 15 £41,250 -34.00% 3
Wales -8 13 £47,000 -21.67% 5
Northern Ireland +31 12 £65,000 - 1

Service Design
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (3.15%) Microsoft Exchange
2 8 (1.40%) CMS
2 8 (1.40%) Confluence
3 5 (0.87%) SharePoint
4 1 (0.17%) Jetty
4 1 (0.17%) SAS
Applications
1 32 (5.59%) UserZoom
2 27 (4.72%) Microsoft Office
3 11 (1.92%) Microsoft Excel
4 10 (1.75%) Microsoft PowerPoint
5 9 (1.57%) Sketch
5 9 (1.57%) Spreadsheet
6 6 (1.05%) MS Visio
6 6 (1.05%) Trello
7 5 (0.87%) InVision
8 4 (0.70%) Microsoft Project
9 3 (0.52%) Adobe XD
9 3 (0.52%) Chatbot
10 2 (0.35%) Zeplin
Business Applications
1 4 (0.70%) ResourceLink
2 3 (0.52%) Dynamics NAV
2 3 (0.52%) Salesforce CRM
3 1 (0.17%) Data Workbench
3 1 (0.17%) Dynamics CRM
Cloud Services
1 78 (13.64%) Figma
2 72 (12.59%) Azure
3 64 (11.19%) SurveyMonkey
4 50 (8.74%) AWS
5 45 (7.87%) Microsoft 365
6 29 (5.07%) SaaS
7 17 (2.97%) dbt
8 16 (2.80%) Power Platform
9 15 (2.62%) Azure DevOps
10 14 (2.45%) Cloud Computing
11 13 (2.27%) Serverless
12 11 (1.92%) AWS Lambda
12 11 (1.92%) PaaS
13 10 (1.75%) GitHub
13 10 (1.75%) IaaS
14 9 (1.57%) GCP
15 8 (1.40%) Amazon EKS
15 8 (1.40%) GitHub Actions
16 6 (1.05%) Azure ExpressRoute
16 6 (1.05%) PowerApps
Communications & Networking
1 27 (4.72%) WAN
2 20 (3.50%) MPLS
3 16 (2.80%) SD-WAN
4 14 (2.45%) LAN
5 12 (2.10%) VoIP
6 11 (1.92%) BGP
6 11 (1.92%) Wi-Fi
7 9 (1.57%) Firewall
7 9 (1.57%) Network Security
8 8 (1.40%) VPN
8 8 (1.40%) WLAN
9 7 (1.22%) Cisco ISE
9 7 (1.22%) Cisco Nexus
9 7 (1.22%) DMZ
9 7 (1.22%) Unified Communications
9 7 (1.22%) VLAN
10 6 (1.05%) SAN
11 5 (0.87%) Cisco Wireless
11 5 (0.87%) NAS
11 5 (0.87%) Wireless
Database & Business Intelligence
1 13 (2.27%) Big Data
2 9 (1.57%) Power BI
3 8 (1.40%) Relational Database
4 7 (1.22%) Tableau
5 6 (1.05%) Snowflake Schema
5 6 (1.05%) Star Schema
6 5 (0.87%) MongoDB
6 5 (0.87%) SQL Server
7 4 (0.70%) NoSQL
8 2 (0.35%) Oracle Database
9 1 (0.17%) Azure SQL Database
9 1 (0.17%) Data Lake
9 1 (0.17%) Data Mining
9 1 (0.17%) Data Warehouse
9 1 (0.17%) DB2
9 1 (0.17%) OLTP
9 1 (0.17%) PostgreSQL
9 1 (0.17%) RDBMS
Development Applications
1 46 (8.04%) Jenkins
2 18 (3.15%) JIRA
3 11 (1.92%) Git
4 10 (1.75%) GitLab
5 8 (1.40%) CircleCI
5 8 (1.40%) git-flow
6 1 (0.17%) Axure RP
6 1 (0.17%) Visual Studio Team System
General
1 196 (34.27%) Social Skills
2 142 (24.83%) Finance
3 125 (21.85%) Public Sector
4 113 (19.76%) Inclusion and Diversity
5 96 (16.78%) Law
5 96 (16.78%) Marketing
6 49 (8.57%) Legal
7 38 (6.64%) Retail
8 32 (5.59%) Social Science
9 27 (4.72%) Analytical Skills
10 26 (4.55%) Banking
11 18 (3.15%) Investment Banking
12 16 (2.80%) Presentation Skills
13 8 (1.40%) Financial Institution
13 8 (1.40%) Influencing Skills
14 6 (1.05%) Games
14 6 (1.05%) Tech for Good
15 5 (0.87%) Police
16 4 (0.70%) Fire and Rescue
16 4 (0.70%) Private Banking
Job Titles
1 107 (18.71%) Architect
2 106 (18.53%) Designer
3 95 (16.61%) Lead
4 79 (13.81%) Senior
5 58 (10.14%) Service Designer
6 46 (8.04%) User Experience Researcher
7 39 (6.82%) Analyst
7 39 (6.82%) Service Architect
8 33 (5.77%) Consultant
9 32 (5.59%) ITSM Architect
9 32 (5.59%) Service Manager
10 27 (4.72%) Interaction Designer
11 25 (4.37%) Senior Designer
12 24 (4.20%) Systems Architect
13 22 (3.85%) Lead Designer
14 21 (3.67%) UX Designer
15 20 (3.50%) IT Manager
15 20 (3.50%) Senior Interaction Designer
16 19 (3.32%) Head of Design
16 19 (3.32%) Senior Consultant
Libraries, Frameworks & Software Standards
1 21 (3.67%) HTML
2 14 (2.45%) Middleware
3 11 (1.92%) Web Services
4 9 (1.57%) CSS
5 8 (1.40%) Elastic Stack
6 7 (1.22%) React
6 7 (1.22%) RESTful
7 6 (1.05%) EDI
7 6 (1.05%) IDoc
7 6 (1.05%) Node.js
8 5 (0.87%) JSON
9 4 (0.70%) Spring
9 4 (0.70%) Spring Boot
10 3 (0.52%) ADO
11 2 (0.35%) .NET
11 2 (0.35%) 802.1X
11 2 (0.35%) AngularJS
11 2 (0.35%) Oracle Fusion
12 1 (0.17%) Apache CXF
12 1 (0.17%) Mustache
Miscellaneous
1 61 (10.66%) Management Information System
2 31 (5.42%) Product Ownership
3 27 (4.72%) Data Structures
3 27 (4.72%) Market Risk
4 22 (3.85%) Data Centre
4 22 (3.85%) Onboarding
5 19 (3.32%) Algorithms
6 15 (2.62%) Virtual Team
7 14 (2.45%) NHS
8 9 (1.57%) IoT
9 8 (1.40%) Operational Technology
9 8 (1.40%) Self-Motivation
10 7 (1.22%) Enterprise Software
10 7 (1.22%) Public Cloud
11 5 (0.87%) Hedge funds
11 5 (0.87%) Low-Code
11 5 (0.87%) Video Conferencing
12 4 (0.70%) Enterprise Cloud
12 4 (0.70%) Fat Client
12 4 (0.70%) Thin Client
Operating Systems
1 44 (7.69%) Windows
2 29 (5.07%) Windows Server
3 13 (2.27%) Linux
4 9 (1.57%) Windows Server 2016
5 3 (0.52%) Windows 10
6 2 (0.35%) Windows 7
6 2 (0.35%) Windows 8
7 1 (0.17%) Unix
7 1 (0.17%) Windows Vista
7 1 (0.17%) zOS
Processes & Methodologies
1 203 (35.49%) Agile
2 193 (33.74%) User Experience
3 192 (33.57%) Actionable Insight
4 162 (28.32%) User Research
5 144 (25.17%) ITIL
6 131 (22.90%) Project Management
7 124 (21.68%) Roadmaps
8 118 (20.63%) Service Delivery
9 106 (18.53%) Mentoring
10 99 (17.31%) Product Management
11 95 (16.61%) Service Management
12 87 (15.21%) Stakeholder Management
13 86 (15.03%) Strategic Thinking
14 85 (14.86%) UX Research
15 84 (14.69%) Interaction Design
16 83 (14.51%) Problem-Solving
17 82 (14.34%) Prototyping
18 81 (14.16%) Analytics
19 79 (13.81%) Psychology
20 78 (13.64%) DevOps
Programming Languages
1 39 (6.82%) R
2 30 (5.24%) SQL
3 11 (1.92%) T-SQL
4 10 (1.75%) JavaScript
4 10 (1.75%) Python
5 8 (1.40%) PowerShell
5 8 (1.40%) Shell Script
6 5 (0.87%) Java
7 4 (0.70%) Scala
8 3 (0.52%) TypeScript
9 2 (0.35%) Go
10 1 (0.17%) C#
10 1 (0.17%) Data Analysis Expressions
10 1 (0.17%) PHP
Qualifications
1 185 (32.34%) Degree
2 163 (28.50%) Security Cleared
3 109 (19.06%) SC Cleared
4 59 (10.31%) Master's Degree
5 43 (7.52%) PhD
6 26 (4.55%) Microsoft Certification
7 17 (2.97%) Cisco Certification
8 14 (2.45%) BPSS Clearance
9 13 (2.27%) MCSE
10 10 (1.75%) CCNA
10 10 (1.75%) Computer Science Degree
11 9 (1.57%) MBA
12 7 (1.22%) CCNP
12 7 (1.22%) IIBA
13 6 (1.05%) TOGAF Certification
14 5 (0.87%) ITIL Foundation Certificate
15 4 (0.70%) CCDP
15 4 (0.70%) CCSP
15 4 (0.70%) PMI Certification
15 4 (0.70%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 70 (12.24%) Accessibility
2 33 (5.77%) Actionable Recommendations
3 30 (5.24%) WCAG
4 10 (1.75%) QA
5 8 (1.40%) Sarbanes-Oxley
6 5 (0.87%) NCSC
6 5 (0.87%) PMO
6 5 (0.87%) SLA
7 2 (0.35%) GDPR
8 1 (0.17%) Data Quality
8 1 (0.17%) ISO/IEC 20000
System Software
1 40 (6.99%) Active Directory
2 17 (2.97%) Docker
3 13 (2.27%) Hyper-V
4 7 (1.22%) VMware Infrastructure
5 4 (0.70%) Virtual Desktop
6 3 (0.52%) vSphere
7 1 (0.17%) vCloud
Systems Management
1 16 (2.80%) Terraform
2 15 (2.62%) Kubernetes
3 14 (2.45%) Ansible
3 14 (2.45%) Microsoft Intune
4 3 (0.52%) HAProxy
4 3 (0.52%) Nessus
5 2 (0.35%) SCCM
6 1 (0.17%) Istio
6 1 (0.17%) Nagios
6 1 (0.17%) ZABBIX
Vendors
1 68 (11.89%) Microsoft
2 64 (11.19%) Qualtrics
3 17 (2.97%) Cisco
4 16 (2.80%) Meraki
5 14 (2.45%) VMware
6 10 (1.75%) Citrix
6 10 (1.75%) Salesforce
7 9 (1.57%) Google
8 8 (1.40%) McAfee
9 7 (1.22%) Adobe
9 7 (1.22%) CheckPoint
9 7 (1.22%) Palo Alto
9 7 (1.22%) SAP
9 7 (1.22%) SolarWinds
10 6 (1.05%) OpenText
11 5 (0.87%) Automation Anywhere
11 5 (0.87%) iManage
11 5 (0.87%) NetApp
12 4 (0.70%) Computacenter
13 3 (0.52%) Atlassian