IT Support
UK

The median IT Support salary in the UK is £32,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
26 Jul 2026
Same period 2025 Same period 2024
Rank 51 82 92
Rank change year-on-year +31 +10 +68
Permanent jobs requiring an IT Support 2,866 1,734 2,407
As % of all permanent jobs in the UK 2.83% 3.52% 2.70%
As % of the Job Titles category 3.00% 3.90% 2.85%
Number of salaries quoted 2,536 1,562 1,981
10th Percentile £25,750 £22,500 £20,000
25th Percentile £28,000 £26,000 £24,375
Median annual salary (50th Percentile) £32,500 £31,000 £29,000
Median % change year-on-year +4.84% +6.90% -9.38%
75th Percentile £37,500 £38,750 £35,000
90th Percentile £45,000 £47,500 £43,750
UK excluding London median annual salary £31,500 £30,000 £28,000
% change year-on-year +5.00% +7.14% -6.67%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 95,392 44,432 84,355
% of permanent jobs with a recognized job title 94.35% 90.12% 94.77%
Number of salaries quoted 65,258 26,408 58,586
10th Percentile £30,000 £28,500 £30,000
25th Percentile £40,000 £37,500 £40,000
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - -8.33%
75th Percentile £75,000 £75,000 £71,250
90th Percentile £96,250 £96,250 £90,000
UK excluding London median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -5.12%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Salary Trend

Salary distribution trend for IT Support job vacancies in the UK.

Salary distribution trend for IT Support job vacancies in the UK

IT Support
Salary Histogram

Salary distribution for jobs citing IT Support over the 6 months to 26 July 2026.

Salary histogram for IT Support in the UK

IT Support
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 6 months to 26 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +25 2,603 £32,500 +3.17% 269
UK excluding London +19 2,526 £31,500 +5.00% 266
South East +23 610 £32,500 +8.33% 80
North of England +23 584 £30,000 - 67
Work from Home +2 504 £32,500 +4.84% 62
Midlands -13 404 £30,000 +7.14% 42
East of England +44 358 £32,500 -0.10% 38
South West +7 356 £32,500 - 28
London -29 292 £35,000 -13.58% 41
North West +60 285 £30,500 +9.91% 28
Yorkshire 0 255 £30,000 - 31
East Midlands +5 218 £30,000 +9.09% 18
West Midlands -22 186 £30,000 - 24
Scotland +80 135 £28,500 +3.64% 15
Wales +3 72 £35,000 +27.27% 4
North East -30 44 £28,500 -8.06% 8
Northern Ireland -66 7 £41,000 - 2
Isle of Man - 2 £40,000 -

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 26 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support in the job title.

1 1,447 (50.49%) Microsoft
2 1,363 (47.56%) Microsoft 365
3 1,262 (44.03%) Windows
4 928 (32.38%) Active Directory
5 771 (26.90%) Problem-Solving
6 665 (23.20%) Azure
7 645 (22.51%) Customer Service
8 526 (18.35%) Windows Server
9 516 (18.00%) Entra ID
10 398 (13.89%) SharePoint
11 372 (12.98%) Microsoft Exchange
12 368 (12.84%) Microsoft Intune
13 361 (12.60%) DNS
14 331 (11.55%) Firewall
15 319 (11.13%) ITIL
16 313 (10.92%) DHCP
17 286 (9.98%) Cybersecurity
18 276 (9.63%) Continuous Improvement
19 265 (9.25%) Microsoft Office
20 260 (9.07%) Windows 10
21 246 (8.58%) Degree
22 226 (7.89%) Hyper-V
23 224 (7.82%) Mac OS
24 222 (7.75%) VMware
25 220 (7.68%) VPN
26 197 (6.87%) Service Delivery
26 197 (6.87%) TCP/IP
26 197 (6.87%) Wi-Fi
27 186 (6.49%) VMware Infrastructure
28 175 (6.11%) Disaster Recovery

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 398 (13.89%) SharePoint
2 372 (12.98%) Microsoft Exchange
3 21 (0.73%) Exchange Server 2007
3 21 (0.73%) Exchange Server 2010
3 21 (0.73%) Exchange Server 2013
4 18 (0.63%) Confluence
5 17 (0.59%) IIS
6 7 (0.24%) OpenEdge
7 5 (0.17%) CMS
8 3 (0.10%) Apache
8 3 (0.10%) SAS
9 1 (0.035%) Blackberry Enterprise Server
9 1 (0.035%) HCL Notes
9 1 (0.035%) WordPress
Applications
1 265 (9.25%) Microsoft Office
2 77 (2.69%) Microsoft Excel
3 24 (0.84%) Microsoft PowerPoint
4 12 (0.42%) Microsoft Project
5 4 (0.14%) MS Visio
6 3 (0.10%) Photoshop
7 1 (0.035%) Chatbot
7 1 (0.035%) Revit
Business Applications
1 18 (0.63%) NetSuite
2 16 (0.56%) Dynamics NAV
3 13 (0.45%) Dynamics CRM
4 10 (0.35%) SAP Business One
5 8 (0.28%) Dynamics GP
6 5 (0.17%) JDE EnterpriseOne
6 5 (0.17%) Remedy ITSM
7 4 (0.14%) Dynamics AX
7 4 (0.14%) Line 50
7 4 (0.14%) SAP ERP
8 3 (0.10%) Alphatax
8 3 (0.10%) Salesforce CRM
9 2 (0.070%) Shopify
10 1 (0.035%) Elite 3E
10 1 (0.035%) Magento
10 1 (0.035%) SAP S/4HANA
10 1 (0.035%) Unit4 Business World
Cloud Services
1 1,363 (47.56%) Microsoft 365
2 665 (23.20%) Azure
3 516 (18.00%) Entra ID
4 133 (4.64%) OneDrive
5 79 (2.76%) Google Workspace
6 75 (2.62%) SaaS
7 72 (2.51%) Power Platform
8 66 (2.30%) AWS
9 46 (1.61%) Power Automate
10 41 (1.43%) Cloud Computing
11 27 (0.94%) Mimecast
12 17 (0.59%) Microsoft Copilot
13 13 (0.45%) IaaS
14 12 (0.42%) PaaS
15 11 (0.38%) Azure DevOps
16 8 (0.28%) Azure Sentinel
16 8 (0.28%) Viva Engage
17 7 (0.24%) Dynamics 365
17 7 (0.24%) PowerApps
18 6 (0.21%) Cloudflare
Communications & Networking
1 361 (12.60%) DNS
2 331 (11.55%) Firewall
3 313 (10.92%) DHCP
4 220 (7.68%) VPN
5 197 (6.87%) TCP/IP
5 197 (6.87%) Wi-Fi
6 164 (5.72%) VoIP
7 158 (5.51%) LAN
8 148 (5.16%) WAN
9 123 (4.29%) VLAN
10 100 (3.49%) Wireless
11 48 (1.67%) Network Security
12 42 (1.47%) Broadband
13 33 (1.15%) Internet
14 28 (0.98%) Remote Desktop
14 28 (0.98%) WLAN
15 18 (0.63%) Cisco IOS
16 17 (0.59%) 4G
16 17 (0.59%) Structured Cabling
17 14 (0.49%) SD-WAN
Database & Business Intelligence
1 67 (2.34%) SQL Server
2 56 (1.95%) Power BI
3 14 (0.49%) PostgreSQL
4 11 (0.38%) MySQL
5 8 (0.28%) Azure SQL Database
6 7 (0.24%) Metabase
7 6 (0.21%) Data Warehouse
7 6 (0.21%) Relational Database
8 5 (0.17%) Amazon RDS
9 4 (0.14%) FileMaker
9 4 (0.14%) SAP BW
Development Applications
1 80 (2.79%) JIRA
2 7 (0.24%) Visual Studio
3 5 (0.17%) VersionOne
4 2 (0.070%) GitLab
5 1 (0.035%) Carbide.c++
5 1 (0.035%) Eclipse
5 1 (0.035%) Git
5 1 (0.035%) Rational Rhapsody
5 1 (0.035%) SQL Server Management Studio (SSMS)
General
1 927 (32.34%) Social Skills
2 149 (5.20%) Manufacturing
3 146 (5.09%) Organisational Skills
4 124 (4.33%) Finance
5 117 (4.08%) Analytical Skills
6 101 (3.52%) Legal
7 91 (3.18%) Law
8 80 (2.79%) Retail
9 64 (2.23%) Telecoms
10 54 (1.88%) Advertising
11 53 (1.85%) Public Sector
12 46 (1.61%) Documentation Skills
12 46 (1.61%) Inclusion and Diversity
13 25 (0.87%) Automotive
14 22 (0.77%) Aerospace
15 20 (0.70%) Local Government
16 12 (0.42%) Financial Institution
17 10 (0.35%) Games
17 10 (0.35%) Military
18 9 (0.31%) Marketing
Libraries, Frameworks & Software Standards
1 14 (0.49%) HTML
2 10 (0.35%) CSS
3 9 (0.31%) JSON
4 8 (0.28%) Web Services
5 6 (0.21%) EDI
6 5 (0.17%) FreeMarker
7 2 (0.070%) OAuth
7 2 (0.070%) OpenTelemetry
7 2 (0.070%) REST
7 2 (0.070%) SOAP
7 2 (0.070%) XML
8 1 (0.035%) .NET
8 1 (0.035%) .NET Framework
8 1 (0.035%) Middleware
8 1 (0.035%) SAP CAF
8 1 (0.035%) Software Packaging
Miscellaneous
1 393 (13.71%) Driving Licence
2 199 (6.94%) Onboarding
3 103 (3.59%) Self-Motivation
4 53 (1.85%) CCTV
5 47 (1.64%) Video Conferencing
6 44 (1.54%) Management Information System
7 31 (1.08%) NHS
8 23 (0.80%) iPhone
9 22 (0.77%) FMCG
10 18 (0.63%) Enterprise Software
11 16 (0.56%) Analytical Mindset
12 14 (0.49%) Data Centre
13 12 (0.42%) iPad
14 11 (0.38%) Hybrid Cloud
14 11 (0.38%) Smartphone
15 10 (0.35%) Security Posture
15 10 (0.35%) Social Media
16 9 (0.31%) Cyber Security Posture
16 9 (0.31%) PKI
16 9 (0.31%) Virtual Team
Operating Systems
1 1,262 (44.03%) Windows
2 526 (18.35%) Windows Server
3 260 (9.07%) Windows 10
4 224 (7.82%) Mac OS
5 142 (4.95%) Linux
6 69 (2.41%) Windows Server 2019
7 67 (2.34%) Apple iOS
8 65 (2.27%) Android
9 53 (1.85%) Windows Server 2016
10 28 (0.98%) Windows Server 2012
11 20 (0.70%) Windows 7
12 15 (0.52%) Windows 8
13 12 (0.42%) Ubuntu
14 9 (0.31%) Mac OS X
15 7 (0.24%) Windows Server 2008
16 4 (0.14%) Unix
17 3 (0.10%) CentOS
18 2 (0.070%) tvOS
18 2 (0.070%) VMS
Processes & Methodologies
1 771 (26.90%) Problem-Solving
2 645 (22.51%) Customer Service
3 319 (11.13%) ITIL
4 286 (9.98%) Cybersecurity
5 276 (9.63%) Continuous Improvement
6 197 (6.87%) Service Delivery
7 175 (6.11%) Disaster Recovery
8 174 (6.07%) ITSM
9 169 (5.90%) Service Management
10 148 (5.16%) ERP
11 127 (4.43%) Project Delivery
12 117 (4.08%) Mentoring
13 107 (3.73%) Infrastructure Engineering
14 96 (3.35%) Asset Management
15 87 (3.04%) Remote Monitoring and Management
16 86 (3.00%) User Experience
17 77 (2.69%) Time Management
18 75 (2.62%) Root Cause Analysis
19 74 (2.58%) Incident Management
19 74 (2.58%) Process Improvement
Programming Languages
1 141 (4.92%) SQL
2 138 (4.82%) PowerShell
3 17 (0.59%) JavaScript
4 15 (0.52%) VBA
5 14 (0.49%) Python
6 13 (0.45%) PHP
7 12 (0.42%) Shell Script
8 10 (0.35%) R
9 7 (0.24%) Ruby
10 6 (0.21%) Java
11 4 (0.14%) ABAP
11 4 (0.14%) Delphi
11 4 (0.14%) Pascal
11 4 (0.14%) VBScript
12 3 (0.10%) Bash
12 3 (0.10%) C#
12 3 (0.10%) VB
13 1 (0.035%) RPG
13 1 (0.035%) T-SQL
13 1 (0.035%) VB.NET
Qualifications
1 246 (8.58%) Degree
2 173 (6.04%) Microsoft Certification
3 109 (3.80%) DBS Check
4 81 (2.83%) A+ Certification
4 81 (2.83%) Security Cleared
5 48 (1.67%) SC Cleared
6 38 (1.33%) CCNA
6 38 (1.33%) Cisco Certification
7 32 (1.12%) Azure Certification
8 31 (1.08%) Network+ Certification
9 28 (0.98%) Microsoft Certified Professional
10 26 (0.91%) Postgraduate
11 20 (0.70%) Computer Science Degree
12 13 (0.45%) HNC
13 12 (0.42%) ITIL Foundation Certificate
14 11 (0.38%) HND
15 9 (0.31%) CompTIA Security+
15 9 (0.31%) DV Cleared
16 8 (0.28%) BPSS Clearance
16 8 (0.28%) MCSA
Quality Assurance & Compliance
1 118 (4.12%) Cyber Essentials
2 116 (4.05%) SLA
3 52 (1.81%) ISO/IEC 27001
4 43 (1.50%) GDPR
5 40 (1.40%) Cyber Essentials PLUS
6 29 (1.01%) QA
7 10 (0.35%) PCI DSS
8 6 (0.21%) NIST
9 4 (0.14%) Accessibility
9 4 (0.14%) ISO 14001
9 4 (0.14%) ISO 9001
10 3 (0.10%) 21 CFR Part 11
10 3 (0.10%) DICOM
10 3 (0.10%) GxP
10 3 (0.10%) HL7
10 3 (0.10%) PMO
11 2 (0.070%) EMIR
12 1 (0.035%) ISO 22301
System Software
1 928 (32.38%) Active Directory
2 226 (7.89%) Hyper-V
3 186 (6.49%) VMware Infrastructure
4 35 (1.22%) Virtual Desktop
5 21 (0.73%) Virtual Machines
6 15 (0.52%) VMware ESXi
7 13 (0.45%) BitLocker
8 12 (0.42%) vSphere
9 9 (0.31%) Docker
10 8 (0.28%) Firmware
11 7 (0.24%) VMware Workstation
12 6 (0.21%) Terminal Services
13 3 (0.10%) Microsoft Virtual Server
13 3 (0.10%) Virtual Servers
14 2 (0.070%) VMware NSX
15 1 (0.035%) Terminal Server
15 1 (0.035%) XenApp
Systems Management
1 368 (12.84%) Microsoft Intune
2 47 (1.64%) Jamf Pro
3 40 (1.40%) SCCM
4 36 (1.26%) Autotask
5 19 (0.66%) Systems Management Server (SMS)
6 14 (0.49%) WSUS
7 12 (0.42%) FortiGate
7 12 (0.42%) Proxmox
8 8 (0.28%) Active Directory Federation Services
8 8 (0.28%) Failover Clustering
8 8 (0.28%) Kubernetes
9 5 (0.17%) Backup Exec
10 4 (0.14%) Iperf
10 4 (0.14%) Single Sign-On
10 4 (0.14%) vCenter Server
11 2 (0.070%) Ansible
12 1 (0.035%) Microsoft Clustering
Vendors
1 1,447 (50.49%) Microsoft
2 222 (7.75%) VMware
3 135 (4.71%) Cisco
4 92 (3.21%) Apple
5 88 (3.07%) Meraki
6 83 (2.90%) Google
7 57 (1.99%) Veeam
8 48 (1.67%) ServiceNow
9 45 (1.57%) HP
10 44 (1.54%) SonicWALL
11 38 (1.33%) Ubiquiti
12 30 (1.05%) Citrix
13 28 (0.98%) Freshdesk
14 25 (0.87%) Sophos
15 22 (0.77%) Dell
15 22 (0.77%) Sage
16 20 (0.70%) SAP
17 19 (0.66%) Datto
18 17 (0.59%) Starlink
19 14 (0.49%) Okta