Customer Requirements
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 241 173 321
Rank change year-on-year -68 +148 -7
Permanent jobs citing Customer Requirements 1,179 2,191 1,979
As % of all permanent jobs advertised in the UK 1.20% 2.12% 1.26%
As % of the Processes & Methodologies category 1.39% 2.21% 1.32%
Number of salaries quoted 699 644 944
10th Percentile £28,500 £31,262 £32,725
25th Percentile £36,375 £37,500 £43,750
Median annual salary (50th Percentile) £51,196 £57,500 £60,000
Median % change year-on-year -10.96% -4.17% +4.35%
75th Percentile £65,750 £80,000 £75,000
90th Percentile £82,500 £91,250 £93,750
UK excluding London median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -3.15%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,620 99,018 149,592
As % of all permanent jobs advertised in the UK 85.90% 95.62% 95.60%
Number of salaries quoted 59,724 58,165 83,321
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,500 £60,000
Median % change year-on-year -10.57% +2.50% +9.09%
75th Percentile £72,500 £81,500 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 4 May 2024.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -46 1,098 £52,500 -8.70% 558
UK excluding London -82 976 £48,500 -7.62% 498
Work from Home -27 364 £56,500 -15.67% 234
South East -66 304 £45,000 -18.18% 123
Midlands +67 272 £53,750 +2.38% 118
West Midlands +78 217 £57,500 +9.52% 79
North of England +7 162 £50,000 -9.09% 95
London -36 153 £70,000 -6.67% 93
South West -62 124 £44,000 +4.76% 66
North West +29 102 £50,000 -4.76% 58
East of England -81 81 £52,500 -8.70% 53
East Midlands -22 55 £29,000 -35.56% 39
Yorkshire +33 52 £55,000 -3.08% 26
Scotland -197 17 £42,500 -13.27% 37
Wales -54 16 £32,500 +41.30% 12
North East +3 11 £40,250 -43.23% 11
Northern Ireland +28 9 £43,750 +43.44% 7

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (2.63%) Microsoft Exchange
2 15 (1.27%) SharePoint
3 9 (0.76%) Confluence
3 9 (0.76%) IIS
4 6 (0.51%) CMS
4 6 (0.51%) Tomcat
5 5 (0.42%) Apache
5 5 (0.42%) JBoss
5 5 (0.42%) SharePoint 2010
5 5 (0.42%) SharePoint 2013
5 5 (0.42%) Umbraco
5 5 (0.42%) WebLogic
5 5 (0.42%) WebSphere
5 5 (0.42%) WildFly
6 4 (0.34%) Kinematics
7 2 (0.17%) Adobe Experience Manager
7 2 (0.17%) Blackberry Enterprise Server
7 2 (0.17%) OpenStack
7 2 (0.17%) Oracle SOA Suite
7 2 (0.17%) WinCC
Applications
1 202 (17.13%) Microsoft Office
2 113 (9.58%) Microsoft Excel
3 24 (2.04%) Microsoft PowerPoint
4 18 (1.53%) Simulink
5 14 (1.19%) SOLIDWORKS
6 13 (1.10%) Microsoft Project
7 12 (1.02%) Spreadsheet
8 10 (0.85%) MS Visio
8 10 (0.85%) OrCAD
9 9 (0.76%) Solid Edge
10 8 (0.68%) Stateflow
11 6 (0.51%) InVision
11 6 (0.51%) Sketch
12 5 (0.42%) AutoCAD
12 5 (0.42%) CANalyzer
12 5 (0.42%) Trello
13 1 (0.085%) Siemens NX
Business Applications
1 12 (1.02%) Dynamics CRM
2 8 (0.68%) Remedy ITSM
3 7 (0.59%) Teamcenter
4 5 (0.42%) Oracle ERP
5 4 (0.34%) SAP WM
6 2 (0.17%) Dynamics NAV
6 2 (0.17%) Oracle Applications
6 2 (0.17%) Oracle Cash Management
6 2 (0.17%) Oracle EBS
6 2 (0.17%) Oracle EBS R12
6 2 (0.17%) Primavera
6 2 (0.17%) SAP S/4HANA
6 2 (0.17%) Workfront
7 1 (0.085%) Elite 3E
7 1 (0.085%) HiPortfolio
7 1 (0.085%) SAP ERP
7 1 (0.085%) SAP SD
Cloud Services
1 106 (8.99%) Azure
2 70 (5.94%) SaaS
3 64 (5.43%) Microsoft 365
4 62 (5.26%) AWS
5 43 (3.65%) Power Platform
6 30 (2.54%) Azure DevOps
7 20 (1.70%) Cloud Computing
7 20 (1.70%) Dynamics 365
8 18 (1.53%) Entra ID
9 11 (0.93%) GCP
9 11 (0.93%) Power Automate
10 8 (0.68%) PaaS
11 7 (0.59%) GitHub
11 7 (0.59%) Google Sheets
11 7 (0.59%) PowerApps
12 5 (0.42%) IaaS
12 5 (0.42%) Serverless
12 5 (0.42%) WhatsApp
13 4 (0.34%) Google Analytics
13 4 (0.34%) Snowflake
Communications & Networking
1 48 (4.07%) WAN
2 32 (2.71%) VPN
3 30 (2.54%) Firewall
4 25 (2.12%) TCP/IP
4 25 (2.12%) Wireless
5 23 (1.95%) LAN
5 23 (1.95%) SD-WAN
6 22 (1.87%) Internet
7 21 (1.78%) DNS
8 18 (1.53%) 5G
8 18 (1.53%) MPLS
9 17 (1.44%) BGP
10 16 (1.36%) Ethernet
10 16 (1.36%) SSL
10 16 (1.36%) Unified Communications
10 16 (1.36%) Wi-Fi
11 15 (1.27%) RS-232
11 15 (1.27%) SAN
12 14 (1.19%) DHCP
13 12 (1.02%) HTTP
Database & Business Intelligence
1 50 (4.24%) SQL Server
2 30 (2.54%) Power BI
3 22 (1.87%) NoSQL
4 17 (1.44%) MongoDB
5 10 (0.85%) GIS
6 9 (0.76%) Data Warehouse
6 9 (0.76%) Relational Database
7 8 (0.68%) Geospatial Data
8 7 (0.59%) MySQL
9 6 (0.51%) PostgreSQL
9 6 (0.51%) SQL Server Analysis Services
10 5 (0.42%) SQL Server Reporting Services
11 4 (0.34%) Big Data
11 4 (0.34%) DTS
11 4 (0.34%) PowerPivot
11 4 (0.34%) Redis
11 4 (0.34%) SQL Server Integration Services
12 3 (0.25%) Amazon RDS
12 3 (0.25%) DynamoDB
12 3 (0.25%) Elasticsearch
Development Applications
1 47 (3.99%) JIRA
2 38 (3.22%) Git
3 24 (2.04%) Subversion
4 20 (1.70%) Rational DOORS
5 19 (1.61%) Visual Studio
6 16 (1.36%) GitLab
7 9 (0.76%) Jenkins
7 9 (0.76%) Rational Rhapsody
8 7 (0.59%) Eclipse
9 5 (0.42%) CANoe
9 5 (0.42%) LabVIEW
9 5 (0.42%) NUnit
10 4 (0.34%) TeamCity
11 3 (0.25%) Bitbucket
11 3 (0.25%) SonarQube
12 2 (0.17%) Balsamiq
12 2 (0.17%) Burp Suite
12 2 (0.17%) Cypress.io
12 2 (0.17%) Hudson
12 2 (0.17%) SoapUI
General
1 556 (47.16%) Social Skills
2 276 (23.41%) Analytical Skills
3 198 (16.79%) Organisational Skills
4 176 (14.93%) Finance
5 157 (13.32%) Influencing Skills
6 86 (7.29%) Marketing
7 81 (6.87%) Manufacturing
8 77 (6.53%) Presentation Skills
9 76 (6.45%) Electronics
10 49 (4.16%) Inclusion and Diversity
11 44 (3.73%) Telecoms
12 39 (3.31%) Retail
13 36 (3.05%) Aerospace
13 36 (3.05%) Legal
14 35 (2.97%) Automotive
15 29 (2.46%) Games
15 29 (2.46%) Public Sector
16 21 (1.78%) Military
17 20 (1.70%) Law
18 13 (1.10%) Aviation
Job Titles
1 171 (14.50%) Analyst
2 143 (12.13%) Senior
3 120 (10.18%) Product Analyst
3 120 (10.18%) Sales Analyst
4 107 (9.08%) Project Manager
5 92 (7.80%) Architect
6 89 (7.55%) Consultant
7 86 (7.29%) Developer
8 82 (6.96%) Support Engineer
9 80 (6.79%) Lead
9 80 (6.79%) Systems Engineer
10 46 (3.90%) Solutions Architect
11 42 (3.56%) Software Engineer
12 39 (3.31%) Applications Engineer
13 30 (2.54%) Product Manager
14 29 (2.46%) Network Engineer
14 29 (2.46%) Senior Developer
15 28 (2.37%) Technical Consultant
16 24 (2.04%) Technical Manager
17 22 (1.87%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 74 (6.28%) .NET
2 51 (4.33%) HTML
3 48 (4.07%) CSS
4 47 (3.99%) SOAP
5 39 (3.31%) Web Services
6 35 (2.97%) XML
7 30 (2.54%) .NET Framework
8 26 (2.21%) JSON
9 25 (2.12%) REST
9 25 (2.12%) RESTful
10 23 (1.95%) React
11 22 (1.87%) Node.js
12 18 (1.53%) AngularJS
13 17 (1.44%) RabbitMQ
14 15 (1.27%) Qt
15 11 (0.93%) ASP.NET
15 11 (0.93%) jQuery
15 11 (0.93%) LDAP
15 11 (0.93%) NETCONF
15 11 (0.93%) YAML
Miscellaneous
1 131 (11.11%) Self-Motivation
2 121 (10.26%) Management Information System
3 52 (4.41%) Data Centre
4 46 (3.90%) Driving Licence
5 43 (3.65%) IoT
6 37 (3.14%) Product Ownership
7 31 (2.63%) Algorithms
7 31 (2.63%) Robotics
8 28 (2.37%) Virtual Team
9 24 (2.04%) Clustering
10 21 (1.78%) Analytical Mindset
11 20 (1.70%) Public Cloud
12 16 (1.36%) Data Structures
13 15 (1.27%) Analogue Electronics
13 15 (1.27%) Embedded Systems
13 15 (1.27%) Hybrid Cloud
14 13 (1.10%) FPGA
14 13 (1.10%) Onboarding
14 13 (1.10%) Renewable Energy
15 11 (0.93%) CMDB
Operating Systems
1 127 (10.77%) Windows
2 85 (7.21%) Linux
3 35 (2.97%) Windows Server
4 28 (2.37%) Windows 10
5 19 (1.61%) Windows 7
6 18 (1.53%) Unix
7 14 (1.19%) AIX
8 13 (1.10%) CentOS
8 13 (1.10%) Windows Server 2012
9 12 (1.02%) Ubuntu
10 5 (0.42%) Embedded Linux
11 4 (0.34%) Android
11 4 (0.34%) Apple iOS
12 3 (0.25%) FreeBSD
12 3 (0.25%) Mac OS X
13 2 (0.17%) Oracle Linux
13 2 (0.17%) OS/2
13 2 (0.17%) Red Hat Enterprise Linux
13 2 (0.17%) Windows Server 2008
13 2 (0.17%) Windows XP
Processes & Methodologies
1 428 (36.30%) Problem-Solving
2 245 (20.78%) Project Management
3 219 (18.58%) Continuous Improvement
4 216 (18.32%) Customer Service
5 191 (16.20%) Agile
6 160 (13.57%) Mathematics
7 144 (12.21%) Presales
8 142 (12.04%) Mentoring
9 104 (8.82%) Collaborative Working
10 101 (8.57%) DevOps
11 98 (8.31%) Software Engineering
12 97 (8.23%) Business Development
13 96 (8.14%) Decision-Making
14 91 (7.72%) ITIL
15 85 (7.21%) Coaching
15 85 (7.21%) Systems Engineering
16 84 (7.12%) Project Delivery
17 74 (6.28%) Actionable Insight
17 74 (6.28%) Cybersecurity
17 74 (6.28%) Roadmaps
Programming Languages
1 117 (9.92%) SQL
2 84 (7.12%) Python
3 83 (7.04%) JavaScript
4 73 (6.19%) C#
5 53 (4.50%) C
6 51 (4.33%) C++
7 35 (2.97%) Java
8 23 (1.95%) PowerShell
9 21 (1.78%) MATLAB
10 18 (1.53%) VB
11 11 (0.93%) TypeScript
12 10 (0.85%) ActionScript
13 7 (0.59%) Bash
13 7 (0.59%) Go
13 7 (0.59%) T-SQL
14 6 (0.51%) Ruby
15 4 (0.34%) Assembly Language
15 4 (0.34%) Embedded C
15 4 (0.34%) XAML
16 3 (0.25%) Perl
Qualifications
1 464 (39.36%) Degree
2 200 (16.96%) Security Cleared
3 99 (8.40%) SC Cleared
4 36 (3.05%) DV Cleared
5 33 (2.80%) Master's Degree
6 26 (2.21%) HND
7 25 (2.12%) BPSS Clearance
8 19 (1.61%) Cisco Certification
9 18 (1.53%) Microsoft Certification
10 14 (1.19%) Computer Science Degree
10 14 (1.19%) DBS Check
11 13 (1.10%) HNC
11 13 (1.10%) ITIL Certification
12 12 (1.02%) CCNP
13 11 (0.93%) MBA
14 10 (0.85%) PRINCE2 Practitioner
15 9 (0.76%) CCNA
15 9 (0.76%) Chartered Engineer
15 9 (0.76%) PMI Certification
16 8 (0.68%) PgMP
Quality Assurance & Compliance
1 73 (6.19%) SLA
2 71 (6.02%) PMO
3 45 (3.82%) QA
4 29 (2.46%) ISO 9001
5 26 (2.21%) ISO/IEC 27001
6 17 (1.44%) ISO 26262
7 16 (1.36%) GDPR
8 15 (1.27%) Accessibility
9 11 (0.93%) Actionable Recommendations
9 11 (0.93%) Automotive SPICE
10 10 (0.85%) Cyber Essentials
11 7 (0.59%) ISO 9000
11 7 (0.59%) ISO/IEC 17025
11 7 (0.59%) JTAG
12 5 (0.42%) NCSC
12 5 (0.42%) NIST
13 4 (0.34%) IEC 61131
13 4 (0.34%) ISO/IEC 15288
14 3 (0.25%) Data Quality
14 3 (0.25%) WCAG
System Software
1 60 (5.09%) Active Directory
2 47 (3.99%) Firmware
3 39 (3.31%) Docker
4 36 (3.05%) VMware Infrastructure
5 11 (0.93%) vSphere
6 10 (0.85%) OpenSSH
6 10 (0.85%) VMware ESXi
6 10 (0.85%) XenApp
7 6 (0.51%) Hyper-V
8 1 (0.085%) Embedded Firmware
8 1 (0.085%) NFS
8 1 (0.085%) vCloud
Systems Management
1 31 (2.63%) Kubernetes
2 23 (1.95%) Ansible
2 23 (1.95%) Terraform
3 14 (1.19%) Functional Safety
4 13 (1.10%) Microsoft Intune
5 12 (1.02%) Backup Exec
5 12 (1.02%) NetBackup
6 10 (0.85%) IBM BigFix
6 10 (0.85%) PowerCLI
6 10 (0.85%) SCCM
6 10 (0.85%) vCenter Server
7 7 (0.59%) HP UCMDB
8 6 (0.51%) Endace
9 4 (0.34%) FortiGate
10 3 (0.25%) Dell DRAC
10 3 (0.25%) Fluentd
10 3 (0.25%) Grafana
10 3 (0.25%) logstash
10 3 (0.25%) Prometheus
11 2 (0.17%) Wonderware InTouch
Vendors
1 203 (17.22%) Microsoft
2 53 (4.50%) Oracle
3 47 (3.99%) VMware
4 46 (3.90%) Cisco
5 31 (2.63%) IBM
6 26 (2.21%) Apple
7 25 (2.12%) HP
8 24 (2.04%) Google
9 23 (1.95%) Dell
10 22 (1.87%) IFS
10 22 (1.87%) ServiceNow
11 20 (1.70%) Adobe
11 20 (1.70%) Juniper
12 19 (1.61%) Citrix
13 17 (1.44%) SAP
14 16 (1.36%) Workday
15 14 (1.19%) NetApp
16 12 (1.02%) Hitachi
16 12 (1.02%) Snow
16 12 (1.02%) Veritas