Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL V2 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V2 over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library Version 2
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 1074 1145 1171
Rank change year-on-year +71 +26 -6
Permanent jobs citing ITIL V2 129 79 121
As % of all permanent IT jobs advertised in the UK 0.072% 0.042% 0.055%
As % of the Processes & Methodologies category 0.080% 0.046% 0.062%
Number of salaries quoted 102 68 104
UK median annual salary £40,000 £43,750 £45,000
Median salary % change year-on-year -8.57% -2.78% -10.00%
10th Percentile £26,250 £25,875 £26,825
90th Percentile £74,750 £67,875 £59,625
UK excluding London median annual salary £30,750 £45,000 £43,000
% change year-on-year -31.67% +4.65% -5.70%

ITIL V2 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 161983 169953 194669
As % of all permanent IT jobs advertised in the UK 89.91% 89.37% 88.77%
Number of salaries quoted 127876 141202 160286
UK median annual salary £50,000 £49,000 £47,500
Median salary % change year-on-year +2.04% +3.16% +5.56%
10th Percentile £28,750 £28,000 £27,500
90th Percentile £80,000 £78,750 £77,500
UK excluding London median annual salary £44,000 £42,500 £42,500
% change year-on-year +3.53% - +6.25%

ITIL V2
Job Vacancy Trend

Job postings citing ITIL V2 as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL V2 in the UK

ITIL V2
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V2.

Salary trend for ITIL V2 in the UK

ITIL V2
Salary Histogram

The salary distribution of IT jobs citing ITIL V2 over the 6 months to 17 November 2017.

Salary histogram for ITIL V2 in the UK

ITIL V2
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V2 within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +104 120 £40,000 -5.88%
UK excluding London +65 68 £30,750 -31.67%
London +41 61 £41,000 +1.34%
North of England +24 25 £27,500 -26.67%
North West - 24 £27,500 -
South East +48 19 £40,000 -13.82%
Midlands +55 13 £27,500 +1.85%
East Midlands +39 9 £27,500 +1.85%
Wales +28 9 £27,500 -47.62%
West Midlands - 4 £56,250 -
South West -1 2 £40,000 +42.86%
North East - 1 £27,500 -

For the 6 months to 17 November 2017, IT jobs citing ITIL V2 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ITIL V2.

1 129 (100.00%) ITIL
2 47 (36.43%) Windows
3 38 (29.46%) Change Management
4 37 (28.68%) Service Management
5 36 (27.91%) VMware
5 36 (27.91%) Active Directory
6 35 (27.13%) MCP
6 35 (27.13%) Firewall
6 35 (27.13%) VMware Infrastructure
7 33 (25.58%) DNS
7 33 (25.58%) CCNA
7 33 (25.58%) Microsoft
7 33 (25.58%) Cisco Certification
7 33 (25.58%) Microsoft Certification
8 31 (24.03%) Driving Licence
8 31 (24.03%) DBS Check
9 28 (21.71%) G Suite
9 28 (21.71%) Windows 8
9 28 (21.71%) Windows Server 2012
9 28 (21.71%) Windows Server 2008
9 28 (21.71%) Time Management
9 28 (21.71%) Hyper-V
9 28 (21.71%) Google
9 28 (21.71%) A+ Certification
9 28 (21.71%) CCNP
9 28 (21.71%) Cisco
9 28 (21.71%) Windows XP
9 28 (21.71%) WLAN
9 28 (21.71%) DHCP
9 28 (21.71%) MCSE

ITIL V2
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.53%) EPiServer
2 8 (6.20%) MS Exchange
3 3 (2.33%) IIS
4 2 (1.55%) SharePoint
Applications
1 7 (5.43%) Microsoft Office
Business Applications
1 13 (10.08%) Siebel CRM
2 8 (6.20%) SAP MII
2 8 (6.20%) SAP PP
2 8 (6.20%) SAP PP-PI
3 6 (4.65%) BusinessWorks
4 5 (3.88%) Dynamics NAV
5 1 (0.78%) assyst
5 1 (0.78%) SAP LE
5 1 (0.78%) SAP MM
Cloud Services
1 28 (21.71%) G Suite
2 6 (4.65%) Office 365
3 5 (3.88%) Microsoft Azure
4 2 (1.55%) Amazon AWS
Communications & Networking
1 35 (27.13%) Firewall
2 33 (25.58%) DNS
3 28 (21.71%) DHCP
3 28 (21.71%) WLAN
4 17 (13.18%) SAN
5 5 (3.88%) DDNS
5 5 (3.88%) TCP/IP
5 5 (3.88%) Unified Communications
5 5 (3.88%) Wi-Fi
6 4 (3.10%) Internet
7 3 (2.33%) Extranet
7 3 (2.33%) Intranet
Database & Business Intelligence
1 23 (17.83%) SQL Server
2 18 (13.95%) SQL Server Integration Services
3 6 (4.65%) PowerCenter
4 5 (3.88%) Power BI
4 5 (3.88%) SQL Server 2008
4 5 (3.88%) SQL Server 2012
4 5 (3.88%) SQL Server Analysis Services
4 5 (3.88%) SQL Server Reporting Services
5 3 (2.33%) MySQL
General
1 23 (17.83%) Finance
2 9 (6.98%) Manufacturing
3 2 (1.55%) Legal
4 1 (0.78%) Advertising
4 1 (0.78%) Back Office
Job Titles
1 28 (21.71%) IT Technician
2 21 (16.28%) Analyst
3 18 (13.95%) Infrastructure Engineer
3 18 (13.95%) Service Manager
4 15 (11.63%) Senior Analyst
5 14 (10.85%) Delivery Manager
5 14 (10.85%) Services Delivery Manager
6 13 (10.08%) Development Manager
7 12 (9.30%) Linux Engineer
8 11 (8.53%) Administrator
8 11 (8.53%) Business Analyst
9 10 (7.75%) Support Analyst
10 9 (6.98%) Linux Administrator
10 9 (6.98%) SAP Analyst
10 9 (6.98%) SAP Business Analyst
11 8 (6.20%) SAP PP Analyst
11 8 (6.20%) SAP PP Business Analyst
11 8 (6.20%) Senior Business Analyst
11 8 (6.20%) Senior SAP Business Analyst
12 7 (5.43%) IT Manager
Libraries, Frameworks & Software Standards
1 21 (16.28%) .NET
2 11 (8.53%) Middleware
3 8 (6.20%) ASP.NET
3 8 (6.20%) SAP XI
4 5 (3.88%) SOAP
4 5 (3.88%) Web Services
4 5 (3.88%) XML
5 1 (0.78%) EDI
Miscellaneous
1 31 (24.03%) Driving Licence
2 18 (13.95%) Analytical Skills
3 12 (9.30%) Data Centre
4 6 (4.65%) Computer Science
5 5 (3.88%) Clustering
6 3 (2.33%) Client/Server
7 2 (1.55%) Management Information System
8 1 (0.78%) CMDB
8 1 (0.78%) EMC VNX
8 1 (0.78%) Enterprise Storage
8 1 (0.78%) Smartphone
8 1 (0.78%) Virtual Team
Operating Systems
1 47 (36.43%) Windows
2 28 (21.71%) Windows 8
2 28 (21.71%) Windows Server 2008
2 28 (21.71%) Windows Server 2012
2 28 (21.71%) Windows XP
3 26 (20.16%) Linux
4 10 (7.75%) Windows Server
5 6 (4.65%) Windows 10
5 6 (4.65%) Windows 7
6 5 (3.88%) Android
6 5 (3.88%) Apple iOS
6 5 (3.88%) Red Hat Enterprise Linux
6 5 (3.88%) Windows Phone
7 2 (1.55%) CentOS
Processes & Methodologies
1 129 (100.00%) ITIL
2 38 (29.46%) Change Management
3 37 (28.68%) Service Management
4 28 (21.71%) Time Management
5 24 (18.60%) ITIL V3
6 23 (17.83%) Service Delivery
7 19 (14.73%) CRM
8 18 (13.95%) Business Analysis
8 18 (13.95%) ITSM
9 16 (12.40%) Mentoring
10 13 (10.08%) Continuous Improvement
10 13 (10.08%) Document Management
11 12 (9.30%) Demand Management
11 12 (9.30%) Incident Management
12 11 (8.53%) Content Management
12 11 (8.53%) Release Management
12 11 (8.53%) SDLC
13 10 (7.75%) Collaborative Working
13 10 (7.75%) Project Management
14 9 (6.98%) Prototyping
Programming Languages
1 8 (6.20%) C#
2 5 (3.88%) SQL
2 5 (3.88%) T-SQL
3 1 (0.78%) C
Qualifications
1 35 (27.13%) MCP
2 33 (25.58%) CCNA
2 33 (25.58%) Cisco Certification
2 33 (25.58%) Microsoft Certification
3 31 (24.03%) DBS Check
4 28 (21.71%) A+ Certification
4 28 (21.71%) CCNP
4 28 (21.71%) MCSE
5 13 (10.08%) Degree
6 9 (6.98%) SAP Certification
7 5 (3.88%) VMware Certified Professional (VCP)
8 1 (0.78%) Computer Science Degree
8 1 (0.78%) PMP
8 1 (0.78%) Security Cleared
Quality Assurance & Compliance
1 16 (12.40%) SLA
System Software
1 36 (27.91%) Active Directory
2 35 (27.13%) VMware Infrastructure
3 28 (21.71%) Hyper-V
4 5 (3.88%) Terminal Services
5 3 (2.33%) Virtual Servers
5 3 (2.33%) vSphere
Systems Management
1 11 (8.53%) Tivoli
Vendors
1 36 (27.91%) VMware
2 33 (25.58%) Microsoft
3 28 (21.71%) Cisco
3 28 (21.71%) Google
4 22 (17.05%) Siebel
5 11 (8.53%) IBM
5 11 (8.53%) OpenText
5 11 (8.53%) Sun
6 9 (6.98%) SAP
7 7 (5.43%) Symantec
8 6 (4.65%) Informatica
8 6 (4.65%) TIBCO
9 5 (3.88%) Acronis
9 5 (3.88%) Citrix
9 5 (3.88%) HP
9 5 (3.88%) Oracle
9 5 (3.88%) Red Hat
10 3 (2.33%) ServiceNow
11 2 (1.55%) Apple
11 2 (1.55%) Veeam