Period
to 1 July 2020

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL V2 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V2 over the 6 months to 1 July 2020 with a comparison to the same period in the previous 2 years.

ITIL Version 2
UK
6 months to
1 Jul 2020
Same period 2019 Same period 2018
Rank 814 1038 1181
Rank change year-on-year +224 +143 -79
Permanent jobs citing ITIL V2 22 60 23
As % of all permanent jobs advertised in the UK 0.028% 0.041% 0.013%
As % of the Processes & Methodologies category 0.030% 0.045% 0.014%
Number of salaries quoted 22 42 16
Median annual salary £87,500 £30,250 £52,401
Median salary % change year-on-year +189.26% -42.27% +31.00%
10th Percentile £25,000 £21,250 £28,438
90th Percentile £107,250 £54,875 £72,500
UK excluding London median annual salary £87,500 £30,000 £45,000
% change year-on-year +191.67% -33.33% +21.62%

ITIL V2 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 72,746 133,788 161,710
As % of all permanent IT jobs advertised in the UK 92.26% 92.22% 92.20%
Number of salaries quoted 57,904 105,172 129,904
Median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +4.17%
10th Percentile £31,696 £30,000 £29,000
90th Percentile £90,000 £86,250 £82,500
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

ITIL V2
Job Vacancy Trend

Job postings citing ITIL V2 as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL V2 in the UK

ITIL V2
Salary Trend

3-month moving average salary quoted in jobs citing ITIL V2.

Salary trend for ITIL V2 in the UK

ITIL V2
Salary Histogram

Salary distribution for jobs citing ITIL V2 over the 6 months to 1 July 2020.

Salary histogram for ITIL V2 in the UK

ITIL V2
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V2 within the UK over the 6 months to 1 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +215 22 £87,500 +186.89% 1
UK excluding London +197 16 £87,500 +191.67% 1
South East +139 12 £87,500 +218.18%
London +174 5 £65,000 +44.44%
East of England +71 2 £21,000 -40.00%
South West +105 1 £50,000 -
East Midlands - 1 £25,000 - 1
Midlands - 1 £25,000 - 1

For the 6 months to 1 July 2020, IT jobs citing ITIL V2 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL V2.

1 22 (100.00%) ITIL
2 18 (81.82%) Degree
3 17 (77.27%) Service Management
3 17 (77.27%) ITSM
4 16 (72.73%) Ajax
4 16 (72.73%) CMDB
4 16 (72.73%) Remedy ITSM
4 16 (72.73%) Customer Engagement
4 16 (72.73%) SaaS
4 16 (72.73%) HP UCMDB
4 16 (72.73%) ServiceNow
4 16 (72.73%) CSS
4 16 (72.73%) SOAP
4 16 (72.73%) Web Services
4 16 (72.73%) XML
4 16 (72.73%) HTML
4 16 (72.73%) JavaScript
4 16 (72.73%) LDAP
4 16 (72.73%) VPN
4 16 (72.73%) SSL
4 16 (72.73%) HP
4 16 (72.73%) BMC
4 16 (72.73%) Remedy
4 16 (72.73%) IT Asset Management
4 16 (72.73%) Technical Architecture
4 16 (72.73%) Presales
4 16 (72.73%) Customer Requirements
4 16 (72.73%) Thought Leadership
5 3 (13.64%) SLA
5 3 (13.64%) Microsoft

ITIL V2
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (9.09%) Microsoft Office
Business Applications
1 16 (72.73%) Remedy ITSM
Cloud Services
1 16 (72.73%) SaaS
Communications & Networking
1 16 (72.73%) SSL
1 16 (72.73%) VPN
2 2 (9.09%) Internet
2 2 (9.09%) Remote Desktop
3 1 (4.55%) VoIP
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 2 (9.09%) Telecoms
Job Titles
1 15 (68.18%) Consultant
2 13 (59.09%) Remedy Consultant
2 13 (59.09%) Senior Consultant
2 13 (59.09%) Senior Remedy Consultant
2 13 (59.09%) Senior Technical Consultant
2 13 (59.09%) Technical Consultant
3 7 (31.82%) SaaS Consultant
4 6 (27.27%) ITSM Consultant
4 6 (27.27%) Senior ITSM Consultant
5 2 (9.09%) 1st Line Support
5 2 (9.09%) 1st Line Support Technician
5 2 (9.09%) Analyst
5 2 (9.09%) IT Analyst
5 2 (9.09%) Service Analyst
5 2 (9.09%) Service Desk Analyst
5 2 (9.09%) ServiceNow Consultant
5 2 (9.09%) Support Technician
6 1 (4.55%) Desktop Engineer
6 1 (4.55%) Field Engineer
6 1 (4.55%) Service Architect
Libraries, Frameworks & Software Standards
1 16 (72.73%) Ajax
1 16 (72.73%) CSS
1 16 (72.73%) HTML
1 16 (72.73%) LDAP
1 16 (72.73%) SOAP
1 16 (72.73%) Web Services
1 16 (72.73%) XML
Miscellaneous
1 16 (72.73%) CMDB
2 2 (9.09%) Blackberry
2 2 (9.09%) Device Driver
3 1 (4.55%) Data Centre
3 1 (4.55%) Greenfield Project
3 1 (4.55%) NHS
Operating Systems
1 1 (4.55%) Windows
1 1 (4.55%) Windows Server
1 1 (4.55%) Windows Server 2012
1 1 (4.55%) Windows Server 2016
Processes & Methodologies
1 22 (100.00%) ITIL
2 17 (77.27%) ITSM
2 17 (77.27%) Service Management
3 16 (72.73%) Customer Engagement
3 16 (72.73%) Customer Requirements
3 16 (72.73%) IT Asset Management
3 16 (72.73%) Presales
3 16 (72.73%) Technical Architecture
3 16 (72.73%) Thought Leadership
4 2 (9.09%) Asset Management
4 2 (9.09%) Facilities Management
5 1 (4.55%) Incident Management
5 1 (4.55%) ITIL V3
5 1 (4.55%) Problem Management
5 1 (4.55%) Release Management
5 1 (4.55%) Service Delivery
Programming Languages
1 16 (72.73%) JavaScript
Qualifications
1 18 (81.82%) Degree
2 1 (4.55%) CCNA
2 1 (4.55%) CCNP
2 1 (4.55%) Cisco Certification
2 1 (4.55%) MCSA
2 1 (4.55%) MCSE
2 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 2 (9.09%) Active Directory
2 1 (4.55%) VMware Infrastructure
Systems Management
1 16 (72.73%) HP UCMDB
Vendors
1 16 (72.73%) BMC
1 16 (72.73%) HP
1 16 (72.73%) Remedy
1 16 (72.73%) ServiceNow
2 3 (13.64%) Microsoft
3 2 (9.09%) Apple
3 2 (9.09%) Dell
4 1 (4.55%) Mitel
4 1 (4.55%) VMware