Period
to 17 January 2021

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL V2 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V2 over the 6 months to 17 January 2021 with a comparison to the same period in the previous 2 years.

ITIL Version 2
UK
6 months to
17 Jan 2021
Same period 2020 Same period 2019
Rank 740 1002 1088
Rank change year-on-year +262 +86 +30
Permanent jobs citing ITIL V2 16 13 35
As % of all permanent jobs advertised in the UK 0.026% 0.010% 0.023%
As % of the Processes & Methodologies category 0.028% 0.011% 0.025%
Number of salaries quoted 18 7 9
Median annual salary £58,750 £40,000 £34,000
Median salary % change year-on-year +46.88% +17.65% -15.00%
10th Percentile £41,250 £25,450 £23,850
90th Percentile £82,125 £46,500 £48,100
UK excluding London median annual salary £70,000 £40,000 £34,000
% change year-on-year +75.00% +17.65% +23.64%

ITIL V2 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 57,123 116,177 139,428
As % of all permanent IT jobs advertised in the UK 92.28% 92.12% 92.23%
Number of salaries quoted 46,159 93,053 111,395
Median annual salary £55,000 £52,500 £52,500
Median salary % change year-on-year +4.76% - +5.00%
10th Percentile £32,500 £30,000 £29,763
90th Percentile £90,000 £87,500 £85,000
UK excluding London median annual salary £49,000 £45,500 £45,000
% change year-on-year +7.69% +1.11% -

ITIL V2
Job Vacancy Trend

Job postings citing ITIL V2 as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL V2 in the UK

ITIL V2
Salary Trend

3-month moving average salary quoted in jobs citing ITIL V2.

Salary trend for ITIL V2 in the UK

ITIL V2
Salary Histogram

Salary distribution for jobs citing ITIL V2 over the 6 months to 17 January 2021.

Salary histogram for ITIL V2 in the UK

ITIL V2
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V2 within the UK over the 6 months to 17 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +275 16 £58,750 +45.96% 3
UK excluding London +216 11 £70,000 +75.00% 2
South East +165 7 £70,000 -
London +206 5 £47,500 +45.04% 1
North of England +95 3 £42,500 +6.25% 1
North West +89 3 £42,500 +6.25% 1
Work from Home -54 3 £42,500 - 1
Midlands +82 1 £25,500 -24.44%
East Midlands +58 1 £25,500 -24.44%

For the 6 months to 17 January 2021, IT jobs citing ITIL V2 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL V2.

1 16 (100.00%) ITIL
2 11 (68.75%) VPN
2 11 (68.75%) Degree
3 9 (56.25%) CMDB
3 9 (56.25%) Remedy ITSM
3 9 (56.25%) SaaS
3 9 (56.25%) Ajax
3 9 (56.25%) Technical Architecture
3 9 (56.25%) ITSM
3 9 (56.25%) SSL
3 9 (56.25%) HP
3 9 (56.25%) BMC
3 9 (56.25%) Remedy
3 9 (56.25%) Service Management
3 9 (56.25%) LDAP
3 9 (56.25%) HTML
3 9 (56.25%) JavaScript
3 9 (56.25%) CSS
3 9 (56.25%) SOAP
3 9 (56.25%) Web Services
3 9 (56.25%) XML
3 9 (56.25%) Customer Engagement
3 9 (56.25%) HP UCMDB
3 9 (56.25%) ServiceNow
3 9 (56.25%) IT Asset Management
3 9 (56.25%) Presales
3 9 (56.25%) Customer Requirements
3 9 (56.25%) Thought Leadership
4 4 (25.00%) Power Platform
4 4 (25.00%) Microsoft

ITIL V2
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) SharePoint
Applications
1 1 (6.25%) Microsoft Office
Business Applications
1 9 (56.25%) Remedy ITSM
Cloud Services
1 9 (56.25%) SaaS
2 4 (25.00%) Power Platform
3 1 (6.25%) Boomi
3 1 (6.25%) Office 365
3 1 (6.25%) Power Automate
3 1 (6.25%) PowerApps
Communications & Networking
1 11 (68.75%) VPN
2 9 (56.25%) SSL
3 2 (12.50%) BGP
3 2 (12.50%) Firewall
3 2 (12.50%) OSPF
3 2 (12.50%) VLAN
3 2 (12.50%) WAN
3 2 (12.50%) Wireless
Database & Business Intelligence
1 3 (18.75%) Data Warehouse
1 3 (18.75%) Power BI
1 3 (18.75%) Relational Database
1 3 (18.75%) SQL Server
1 3 (18.75%) SQL Server Analysis Services
1 3 (18.75%) SQL Server Integration Services
1 3 (18.75%) SQL Server Reporting Services
General
1 1 (6.25%) Retail
Job Titles
1 9 (56.25%) Consultant
2 8 (50.00%) Senior Consultant
3 7 (43.75%) ITSM Consultant
3 7 (43.75%) Senior ITSM Consultant
3 7 (43.75%) Senior Technical Consultant
3 7 (43.75%) Technical Consultant
4 4 (25.00%) Developer
5 3 (18.75%) Business Intelligence Developer
5 3 (18.75%) ETL Developer
5 3 (18.75%) Power BI Developer
5 3 (18.75%) Remedy Consultant
5 3 (18.75%) Senior Remedy Consultant
5 3 (18.75%) SQL BI Developer
5 3 (18.75%) SQL Developer
5 3 (18.75%) SQL Server BI Developer
5 3 (18.75%) SQL Server Developer
5 3 (18.75%) SSAS Developer
5 3 (18.75%) SSIS Developer
5 3 (18.75%) SSRS Developer
6 2 (12.50%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 9 (56.25%) Ajax
1 9 (56.25%) CSS
1 9 (56.25%) HTML
1 9 (56.25%) LDAP
1 9 (56.25%) SOAP
1 9 (56.25%) Web Services
1 9 (56.25%) XML
2 1 (6.25%) Middleware
Miscellaneous
1 9 (56.25%) CMDB
2 2 (12.50%) Management Information System
2 2 (12.50%) Self-Motivation
3 1 (6.25%) Analytical Skills
Processes & Methodologies
1 16 (100.00%) ITIL
2 9 (56.25%) Customer Engagement
2 9 (56.25%) Customer Requirements
2 9 (56.25%) IT Asset Management
2 9 (56.25%) ITSM
2 9 (56.25%) Presales
2 9 (56.25%) Service Management
2 9 (56.25%) Technical Architecture
2 9 (56.25%) Thought Leadership
3 3 (18.75%) Business Intelligence
3 3 (18.75%) ETL
4 2 (12.50%) Capacity Planning
4 2 (12.50%) Change Management
4 2 (12.50%) Knowledge Management
4 2 (12.50%) Migration
4 2 (12.50%) Network Management
4 2 (12.50%) Preventative Maintenance
4 2 (12.50%) Proactive Maintenance
5 1 (6.25%) Problem-Solving
5 1 (6.25%) Workflow
Programming Languages
1 9 (56.25%) JavaScript
2 3 (18.75%) SQL
3 1 (6.25%) PowerShell
Qualifications
1 11 (68.75%) Degree
System Software
1 2 (12.50%) Firmware
Systems Management
1 9 (56.25%) HP UCMDB
Vendors
1 9 (56.25%) BMC
1 9 (56.25%) HP
1 9 (56.25%) Remedy
1 9 (56.25%) ServiceNow
2 4 (25.00%) Microsoft
3 2 (12.50%) Aruba
3 2 (12.50%) Extreme Networks
3 2 (12.50%) Infoblox
3 2 (12.50%) Palo Alto
4 1 (6.25%) Dell